Citibank offers a number of methods for you to pay your credit card bill without the hassle. Choose to pay your credit card bill from your own Citibank account or another bank account. There are a number of modes of payment to ensure quick and conveniently payment of credit card dues. Each payment mode can take a different amount of time to be processed. Learn the best method for you to pay your Citibank credit card bill according to your convenience.

Citibank Online Credit Card Bill Payment:

There are two options of paying your Citibank credit card bill online

• From your Citibank account - Citibank account holders can make payments easily from their savings and current accounts. Citibank provides Internet and Mobile banking facilities that enables you to make payments comfortable and conveniently.
• From your other bank account - Citibank also provides a variety of options to make payments on your Citibank credit card from other bank accounts.

From your Citibank account:

Online Banking - From your Citibank account you can opt to pay directly from your online banking account. Login to your account, view your credit card statement, bill amount, and payment due date. Opt to pay your credit card bill, fill in the amount and confirm the transaction.

Standing Instructions - You can also set standing instructions with Citibank to pay either the minimum amount due or the total amount due. Your payment will be debited from your bank account on the payment due date without fail. You will never miss a payment or incur late payment charges.

Mobile Banking - You have the choice to download the Citibank app or visit m.citibank.co.in

to make payments on your credit card from anywhere in the world. You can login to your online banking account from your mobile phone and make the payment easily and conveniently.

From your other bank account:

NEFT - Use the National Electronic Funds Transfer to make payments on your credit card from any non-Citibank account.

• Login to your bank account and fill in the payee details.
• Enter your card number as the Payee account number.
• Enter your name as it appears on the credit card under the beneficiary name.
• Your bank name will be Citibank N.A.
• Select your payment account type and the IFSC code and the branch address.
• Enter the amount and confirm the transaction to make the payment.

If you make the payment before 5:30 pm on bank working days, the funds will be credited on the same day.

RTGS - Real Time Gross Settlement transfers can also be used to pay your credit card bill. Follow the same instructions as the NEFT process.

E-PAY - Epay is an online portal provided by Citibank for customers to make credit card payments online from other bank accounts. Simply enter your Credit Card number twice, email ID, mobile number, payment amount and select your bank account. Click on “EPay Now” to make the transaction. You will be directed to your bank’s payment gateway where you will have to authenticate the transaction. This will usually take 2-3 working days to be credited to your credit card account.

Electronic Clearing System (ECS) - Using this facility, you can set a standing instruction to debit any bank account of yours towards the payment of your credit card. You need to provide a mandate to Citibank to authorise it to debit your other bank account with the credit card payment amount. You can choose to pay the minimum amount due, a fixed amount, or the total amount due. You need to download the form, fill it and send it to Citibank to activate this payment option.

Visa Money Transfer - Using Visa Money Transfer, you can pay your Citibank credit card bill from any other bank account you hold. The processing time usually takes 2 to 4 working days to be credited to your Citibank credit card account.

Other Bank’s Website - You can login to your bank’s online banking portal to make payments towards your credit card account. Citibank Credit Card has been included as “Utility Biller” with other banks. Simply select this option and make the payment with your card.

Citibank Offline Credit Card Payment:

Dropboxes - You can write out a cheque or demand draft to your credit card number and deposit it into any drop box available at select locations. It can take up to 7 working days to reflect in your account.

ATMs - You can also use any Citibank ATM available 24/7 to make credit card payments. You can deposit both cheque and cash into the machine. Follow the instructions of the ATM to make the deposit. Cash payments take up to 2 working days to reflect in your account, while cheques take up to 7 working days.

Citibank Credit Card Statement:

Citibank will generate your statement on the billing date of every month. The statement will consist of your transactions and charges. It will also indicate your credit limit used and credit limit available, your minimum amount due, total amount due, payment due date and any other related information. Your payment due date can vary between 17 - 23 days from the statement date. This depends on whether you make full payments or part payments on your credit card.

Citibank Credit Card Bill Payment FAQs:

1. Are there options to pay the credit card bill on the due date?
   • Depending on your mode of payment, you can make payments on the due date without attracting penalties.
   • Citibank credit card account holders can pay instantly through online and mobile banking. The payment will be applied in 1 working day.
   • If you are transferring money via NEFT or RTGS, make the transfer before 5:30 p.m on weekdays and working Saturdays. The money will reflect in your credit card account on the same day. If you miss the cut off time, the payment will reflect on the next working day.
   • ECS and standing instructions will automatically debit your bank account on the payment due date.
2. What IFSC code should I use for NEFT?

   To make a Citibank Credit Card payment via NEFT, you can use any valid IFSC code of Citibank. The Chennai IFSC code “CITI0000003” can be used by customers residing in any city in India.

3. Which banks are eligible for EPay?

   There are 48 banks eligible for you to use EPay to make payments on your Citibank credit card. The list includes Allahabad Bank, Andhra Bank, Axis Bank, Bank of Bahrain and Kuwait, Bank of Baroda (Retail), Bank of Baroda (Corporate), Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Citibank, Corporation Bank, City Union Bank, Deutsche Bank, DCB Bank, Dhanlaxmi Bank, Federal Bank, HDFC Bank, ICICI Bank, IDBI Bank, Indian Bank, Indian Overseas Bank, IndusInd Bank, ING Vysya Bank, Jammu and Kashmir Bank, Karnataka Bank, Karur Vysya Bank, Kotak Mahindra Bank, Lakshmi Vilas Bank (Retail), Lakshmi Vilas Bank (Corporate), Oriental Bank of Commerce, Punjab and Sind Bank, Punjab National Bank (Retail), Punjab National Bank(Corporate), State Bank of India, State Bank of Bikaner and Jaipur, State Bank of Hyderabad, State Bank of Mysore, State Bank of Patiala, State Bank of Travancore, South Indian Bank, Shamrao Vithal Cooperative Bank, Tamilnad Mercantile Bank, UCO Bank, Union Bank, United Bank of India, Vijaya Bank and Yes Bank.

4. How long will it take for my cheque payment to clear?

   Cheque payments can take up to 7 working days (not including Saturdays and Sundays) to clear towards your credit card payment. You will receive a CitiAlert on your registered mobile number upon credit of payment and receipt of the cheque. You can call the 24/7 Citiphone Priority Service Numbers to check the status of your cheque.

5. How will I receive my Citibank credit card statement?

   Citibank will send a hard copy of your statement by post to your registered mailing address. You can also opt to receive your statement via email. Register for CitiAlerts to receive regular updates on your statement which includes payment amount and due date.