Santa Claus comes around just once a year. In the meantime, there are Credit Cards.

Bank of Baroda Credit Card Customer Care

Bank of Baroda Credit Card Helpline Number
Bank of Baroda Credit Card 24*7 Toll free Number

Bank of Baroda’s customer care centre aims to help you with all credit card related queries. This includes helping you find the right credit card and helping you apply for a credit card online or offline.

Bank of Baroda Credit Card Customer Care Toll-free Number - 1800 223 224

About Bank of Baroda Credit Card Customer Care

You can call 1800-223-224 for all your credit card related enquiries. This number will be available 24/7 except on Saturdays, Sundays, and public holidays.

Bank of Baroda Credit Card Enquiries

For credit card related enquiries, you can call the toll-free numbers given below:

  • In Case of Card Theft: Call 1800-225-100 or 1800-225-110 and request for a new card. Before you do that, it is important to hotlist the credit card by calling the same number. You can also send an email to ccb@bobcards.com with the subject line BL - (credit card number).
  • In Case of Card Blocked: Call 1800-223-224 or send an email with the subject line UBL - (credit card number) to ccb@bobcards.com

These are the other credit card related issues that you can enquire about on this toll-free number. You could call the toll-free number 1800-223-224 or send an email to ccb@bobcards.com with the subject line mentioning the specific code of your enquiry (given below):

  • Status of your credit card application: AS (application reference number)
  • Card query: CQ (credit card number)
  • PIN query: PQ (credit card number)
  • Auto debit: AD (credit card number)
  • Limit enhancement: LE (credit card number)

Bank of Baroda Credit Card Customer Care International Helpline Number

NRIs can contact the bank for any credit card related queries on the international helpline number which is +91 79-49044100 or +91 79-23604000

The email address to which you can address any credit card related queries is ccb@bobcards.com Queries can also be addressed to crm@bobcards.com

Bank of Baroda Credit Card Grievance Redressal

There are three levels of grievance redressal at Bank of Baroda if your issue has not been resolved by calling the toll-free number. These are:

  • Level 1: Email your grievance to crm@bobcards.com. You should get a response within 5 working days.
  • Level 2: Email your grievance to avpcrm@bobcards.com. You should get a response within 4 working days.
  • Level 3: Email your grievance to vpcrm@bobcards.com. You should get a response within 3 working days.

If your issue has not been successfully resolved at any of these levels, you can email your grievance to escalations@bobcards.com

Bank of Baroda Nodal Office Contact Details

Centre Area of Operation Name Address Email Address
Ahmedabad Union Territories of Nagar Haveli, Daman, Diu, Dadra, Gujarat Shri A.K.Chug, Dy. General Manager Bank of Baroda, Zonal Office, 5th floor, Baroda Tower, Near Law Garden, Ellisbridge, Ahmedabad-380 006 dgm.ngz@bankofbaroda.com
Bengaluru Karnataka Shri K. Venkatesan, Dy. General Manager Bank of Baroda, Zonal Office, 2nd Floor, No.72, Nitesh Lexington Avenue, Brigade Road, Bengaluru-560 025 zm.karap@bankofbaroda.com
Chandigarh Union Territory of Chandigarh and Panchkula, Himachal Pradesh, Yamuna Nagar and Ambala Districts of Haryana, Punjab Shri Prahlad Das Gupta, Deputy General Manager & Deputy Zonal Head Zonal Office, New Delhi Zone, 6th floor, Bank of Baroda Building 16, Sansad Marg New Delhi-110 001 ombudsman.nz@bankofbaroda.com
Chennai Union Territories of Puducherry (except Mahe), Tamil Nadu Shri G. Venkatesh, Deputy General Manager Bank of Baroda, Zonal Office, Baroda Pride, 41, Luz Church Road, Mylapore, Chennai-600 004 zm.sz@bankofbaroda.com
Hyderabad Telangana and Andhra Pradesh Shri Vinod Kumar Upadhyay, Deputy General Manager Bank of Baroda Regional office (Hyderabad), 3-6-262/6 Tirumala Estates, 3rd Floor, Himayathnagar, Hyderabad-500 029 rm.ap@bankofbaroda.com
Kolkata Sikkim and West Bengal Shri Anil Kumar Gadam, Deputy General Manager Bank of Baroda Block: GN, Plot No.38/2 Salt Lake City, Sector - V Kolkata-700 091 dyzm.ez@bankofbaroda.com
Mumbai Districts of Mumbai Suburban, Mumbai, and Thane Shri J.P.S. Arora, Deputy General Manager Bank of Baroda Third Floor, Mumbai Zone, 3, Walchand Hirachand Marg, Ballard pier, Mumbai-400 001 dzh.ops.gmz@bankofbaroda.com
New Delhi Delhi Shri Prahlad Das Gupta, Deputy General Manager & Deputy Zonal Head Bank of Baroda, Zonal Office, New Delhi Zone, 6th floor, Bank of Baroda Building 16, Sansad Marg New Delhi-110 001 ombudsman.nz@bankofbaroda.com
Patna Bihar Shri R.K.Goyal, Deputy General Manager Bank of Baroda Zonal Office Anand Vihar, 5th floor West Boring Canal Road, Patna-800 001 zm.bojz@bankofbaroda.com

Write to Bank of Baroda

If your issue has not been resolved even after escalating it to level 3, then you can write to the Head of Customer Service, Ms. Jyoti Jain, at the following address:

BOB Financial Solutions Limited

2nd Floor, Baroda House,

Behind Dewan Shopping Centre,

SV Road, Jogeshwari (W),

Mumbai – 400 102

You can also write to the Vice President, CRM, at the address given below:

Vice President, CRM & Billing

BOB Cards Ltd.,

Baroda House,

Behind Dewan Shopping Centre,

S.V. Road, Jogeshwari (W),

Mumbai – 400 012

It is important to have the following information handy before you make the call - your name, credit card number, email address (if registered), and contact phone number.

Credit Card Customer care By Bank

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Bank of Baroda Credit Card Customer Care Reviews

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  • Bank of Baroda Credit Card
    "Good"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    I got this credit card offer from Bank of Baroda based on my account which holding with them. Since 5 years I am using this card so far I haven't faced any issue. I am not satisfactory with the credit limit and EMI is also very much flexible. The customer service and it has been the best in the response.
    Was this review helpful? 4
    , tirupur
    Reviewed on Mar 20, 2020
  • Bank of Baroda
    Bank of Baroda Credit Card
    "Interest rate was high, need to improve in customer service"
    BANK OF BARODA
    0.5 1.0/5 "Really Bad"
    Customer service is not up to the mark in BANK OF BARODA which they need to improve in service. Since one year am using this service and i am not happy, first time i used the card for fuel filling but they are not given EMI facilities. They given a credit limit of Rs. 50k, if i use this card for anything they are charging high interest which I need to check.
    Was this review helpful? 1
    , chandigarh
    Reviewed on Mar 15, 2020
  • Bank of Baroda Credit Card
    "Good card"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    I am using BANK OF BARODA credit card more than 6-7 months, through bank itself i got this offer. This is a life time free card and they given a very low credit limit of Rs. 25k. need to increase the limit. Mostly i use this card for movie ticket and flight ticket booking and online shopping, customer service was good.
    Was this review helpful? 4
    , kolkata
    Reviewed on Feb 21, 2020
  • Bank of Baroda Credit Card
    "Best bank"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    From Bank of Baroda, i have taken a credit card before 1 year. Credit card which is a lifetime free card. I got an offer from this bank, so i applied but i am not happy with the credit limit which they need to increase. Customer service was fine, i am using this card for all purpose.
    Was this review helpful? 3
    , kolkata
    Reviewed on Feb 10, 2020
  • Bank of Baroda Credit Card
    "Good service"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    Bank of Baroda each and every service is really good. I'm getting a good response in the customer care. The annual fee is zero. I don't have any knowledge about the offers. Once i do a purchase, i will make the payment. They offered me a credit limit of Rs. 25000. I have a account in Bank of Baroda for more than 15 years so that they have provided me a credit card from their branch.
    Was this review helpful? 8
    , kolkata
    Reviewed on Jan 29, 2020
  • Bank of Baroda Credit Card
    "Worst customer care service"
    BANK OF BARODA
    0.5 1.0/5 "Really Bad"
    In Bank of Baroda, i had a lots of problems. Their customer care service is very worst because if i approach their number, every time, they asked me to call me a different number. I have already canceled the credit card. I had a bank account with them hence they forced me to take the product.
    Was this review helpful? 21
    , new delhi
    Reviewed on Oct 03, 2019
  • Bank of Baroda Credit Card
    "Good Card"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    Bank of Baroda is a nice card and i didn't expect that the Government bank is providing a good customer care service. I'm keep getting the messages but i have not used. Bank called me since i have a account with them hence i like to go with them. There was an annual fee but it was subjected to pay for the first year and there was a criteria which i have to be used hence i won't get the second year annual fee.
    Was this review helpful? 4
    , chandigarh
    Reviewed on Aug 17, 2019
  • Bank of Baroda Credit Card
    "Good Service"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    I have Bank Of Baroda credit card which was taken through Bank directly .I am using this credit card for the pat 1 year and it is a free card ,The credit limit was good and while submitting documents there was no issues ,I am really satisfied with the service .This card is good to use and customer service was good as well.
    Was this review helpful? 5
    , ahmedabad
    Reviewed on Aug 03, 2019
  • Bank of Baroda Credit Card
    "CONVENIENT PORTAL TO USE"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    It is the salary account that i am using from last 6 years and above. There are no charges applicable with the banking services. The online banking is good also it is safe and secure to use. The customer support is good added on that the overall service is good.
    Was this review helpful? 6
    , pune
    Reviewed on Jul 29, 2019
  • Bank of Baroda Credit Card
    "Need to use the card a lot"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    I have got a credit card from Bank of Baroda. They have provided me a lots of offers but i'm not getting a chance to use it. They provide good insurance to you. After i took the loan, they have called me and provided me a free card with a good limit. I'm not tried their customer care service even though i hold for 8 months
    Was this review helpful? 4
    , bangalore
    Reviewed on Jul 20, 2019
  • Bank of Baroda Credit Card
    "Need to use the card a lot"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    I have got a credit card from Bank of Baroda. They have provided me a lots of offers but I'm not getting a chance to use it. They provide good insurance to you. After i took the loan, they have called me and provided me a free card with a good limit. I'm not tried their customer care service even though i hold for 8 months
    Was this review helpful? 4
    , bangalore
    Reviewed on Jul 20, 2019
  • Bank of Baroda Credit Card
    "GOOD"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    There are no issues with the credit card that i am using with the BANK OF BARODA since from last few years. The card gas the good credit limit added on that it is a payable card for yearly once. The card is user friendly to use, overall service is good.
    Was this review helpful? 3
    , hyderabad
    Reviewed on Jul 17, 2019
  • Bank of Baroda Credit Card
    "Good"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    Bank of Baroda has offered me a good credit limit and the customer support is good too. I received the credit card on time and there are good deals of cash back and rewards. There are no charges for the card annually. The billing is on time and clear too.
    Was this review helpful? 2
    , hyderabad
    Reviewed on Jun 18, 2019
  • Bank of Baroda Credit Card
    "GOOD CARD TO USE"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    I am an existing customer of this BANK OF BARODA so i have taken the card with the this bank but the service with the bank is good also the card has the satisfactory credit limit also they are providing with the movie ticket offers. There is a EMI option available.
    Was this review helpful? 1
    , lucknow
    Reviewed on Jun 14, 2019
  • Bank of Baroda Credit Card
    "EXCELLENT"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    The best feature with the BANK OF BARODA is that they are offering with the good offers along with that there are good benefits also available with this credit card. The server is slow but it is easy to do the payment through the online, overall the service is good.
    Was this review helpful? 2
    , hyderabad
    Reviewed on May 27, 2019
  • Bank of Baroda Credit Card
    "Good"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    Bank of Baroda given an offer to apply for a credit card. At an initial process was smooth and good. On time the card was received. The credit limit is more sufficient. I use to get points and cash back for the transactions.The customer service is good and responsiveness.
    Was this review helpful? 2
    , noida
    Reviewed on May 17, 2019
  • Bank of Baroda Credit Card
    "Need scope of improvement"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    Last one year Bank of Baroda and the service offered by them has improved, I am holding platinum card its a life time free one. Generally I use this card for purchase and they send e mail statement to my mail id. I used to go to the bank for making cheque payment and it get clear on the same day.
    Was this review helpful? 4
    , chennai
    Reviewed on May 14, 2019
  • Bank of Baroda Credit Card
    "A normal credit card"
    BANK OF BARODA
    0.5 1.0/5 "Really Bad"
    I don't have that much good relationship with Bank of Baroda credit card . Really , I am not impressed with the customer service . For name sake , I just use this card and pay my bill on time to them .Apart from that , I don't see their offers in my mail id .
    Was this review helpful? 7
    , new delhi
    Reviewed on Apr 16, 2019
  • Bank of Baroda Credit Card
    "Excellent"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    For the last one year and above I had been holding this Bank of Baroda credit card and their customer service is good ,this is chargeable card but I don't know exact how much charges ,in this card rewards point offer available and redeem my point easily , I am satisfied with bank of baroda.
    Was this review helpful? 2
    , jaipur
    Reviewed on Apr 12, 2019
  • Bank of Baroda Credit Card
    "Good card"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    The reason for choosing Bank of baroda credit card is for their service, i have been previously using as saving account so i applied for credit card through it,and i hold platinum select card,there is no offer available in this card as it is basic card.
    Was this review helpful? 5
    , new delhi
    Reviewed on Mar 23, 2019
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