Bank of Baroda’s customer care aims to help you with all credit card related queries. This includes helping you find the right credit card and helping you apply for a credit card online or offline.
Bank of Baroda Credit Card Customer Care Toll-free Number - 1800 223 224
You can call 1800-223-224 for all your credit card related enquiries. This number will be available 24/7 except on Saturdays, Sundays, and public holidays.
For credit card related enquiries, you can call the toll-free numbers given below:
These are the other credit card related issues that you can enquire about on this toll-free number. You could call the toll-free number 1800-223-224 or send an email to email@example.com with the subject line mentioning the specific code of your enquiry (given below):
There are three levels of grievance redressal at Bank of Baroda if your issue has not been resolved by calling the toll-free number. These are:
If your issue has not been successfully resolved at any of these levels, you can email your grievance to firstname.lastname@example.org
|Centre||Area of Operation||Name||Address||Email Address|
|Ahmedabad||Union Territories of Nagar Haveli, Daman, Diu, Dadra, Gujarat||Shri A.K.Chug, Dy. General Manager||Bank of Baroda, Zonal Office, 5th floor, Baroda Tower, Near Law Garden, Ellisbridge, Ahmedabad-380 email@example.com|
|Bengaluru||Karnataka||Shri K. Venkatesan, Dy. General Manager||Bank of Baroda, Zonal Office, 2nd Floor, No.72, Nitesh Lexington Avenue, Brigade Road, Bengaluru-560 firstname.lastname@example.org|
|Chandigarh||Union Territory of Chandigarh and Panchkula, Himachal Pradesh, Yamuna Nagar and Ambala Districts of Haryana, Punjab||Shri Prahlad Das Gupta, Deputy General Manager & Deputy Zonal Head||Zonal Office, New Delhi Zone, 6th floor, Bank of Baroda Building 16, Sansad Marg New Delhi-110 email@example.com|
|Chennai||Union Territories of Puducherry (except Mahe), Tamil Nadu||Shri G. Venkatesh, Deputy General Manager||Bank of Baroda, Zonal Office, Baroda Pride, 41, Luz Church Road, Mylapore, Chennai-600 firstname.lastname@example.org|
|Hyderabad||Telangana and Andhra Pradesh||Shri Vinod Kumar Upadhyay, Deputy General Manager||Bank of Baroda Regional office (Hyderabad), 3-6-262/6 Tirumala Estates, 3rd Floor, Himayathnagar, Hyderabad-500 email@example.com|
|Kolkata||Sikkim and West Bengal||Shri Anil Kumar Gadam, Deputy General Manager||Bank of Baroda Block: GN, Plot No.38/2 Salt Lake City, Sector - V Kolkata-700 firstname.lastname@example.org|
|Mumbai||Districts of Mumbai Suburban, Mumbai, and Thane||Shri J.P.S. Arora, Deputy General Manager||Bank of Baroda Third Floor, Mumbai Zone, 3, Walchand Hirachand Marg, Ballard pier, Mumbai-400 email@example.com|
|New Delhi||Delhi||Shri Prahlad Das Gupta, Deputy General Manager & Deputy Zonal Head||Bank of Baroda, Zonal Office, New Delhi Zone, 6th floor, Bank of Baroda Building 16, Sansad Marg New Delhi-110 firstname.lastname@example.org|
|Patna||Bihar||Shri R.K.Goyal, Deputy General Manager||Bank of Baroda Zonal Office Anand Vihar, 5th floor West Boring Canal Road, Patna-800 email@example.com|
If your issue has not been resolved even after escalating it to level 3, then you can write to the Head of Customer Service, Ms. Jyoti Jain, at the following address:
BOB Financial Solutions Limited
2nd Floor, Baroda House,
Behind Dewan Shopping Centre,
SV Road, Jogeshwari (W),
Mumbai – 400 102
You can also write to the Vice President, CRM, at the address given below:
Vice President, CRM & Billing
BOB Cards Ltd.,
Behind Dewan Shopping Centre,
S.V. Road, Jogeshwari (W),
Mumbai – 400 012
It is important to have the following information handy before you make the call - your name, credit card number, email address (if registered), and contact phone number.
You can get your Bank of Baroda (BoB) credit card unblocked by calling the Bank of Baroda customer care number and requesting them to get your card unblocked. You will have to provide your KYC details to get your card unblocked. You can also get your card unblocked by sending an SMS, email, through net banking, or by simply visiting the nearest BoB branch.
Hot listing of credit card means getting your credit card in case of theft or misuse. Hot listing prevents your credit card from getting misused further.
The toll-free number through which you can get in touch with a customer care executive is available 24x7 including through IVR service too. Regardless of wherever you are and the timing, you can dial the toll-free number to get in touch with a BoB customer care executive.
You must first of all immediately get in touch with a BoB customer care executive and inform them about the loss of your credit card and request to get your card blocked. You will also be required to file an FIR by visiting the nearest police station and submit a copy of the same to the bank.
You can contact the BoB customer care service informing them of your card being damaged. The executive will take you through the process of applying for a replacement card. You can also apply for a replacement card through net banking or mobile banking. You can also visit the nearest branch of BoB and ask for a replacement of your credit card. A representative from the bank will help you.
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