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Bank of Baroda Credit Card Customer Care

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Bank of Baroda’s customer care centre aims to help you with all credit card related queries. This includes helping you find the right credit card and helping you apply for a credit card online or offline.

Bank of Baroda Credit Card Customer Care Toll-free Number - 1800 223 224

Bank of Baroda 24/7 Credit Card Customer Care Toll-Free Numbers:

You can call 1800-223-224 for all your credit card related enquiries. This number will be available 24/7 except on Saturdays, Sundays, and public holidays.

Bank of Baroda Credit Card Helpline Number
Bank of Baroda Credit Card 24*7 Toll free Number

Bank of Baroda Credit Card Enquiries

For credit card related enquiries, you can call the toll-free numbers given below:

  • In Case of Card Theft: Call 1800-225-100 or 1800-225-110 and request for a new card. Before you do that, it is important to hotlist the credit card by calling the same number. You can also send an email to ccb@bobcards.com with the subject line BL - (credit card number).
  • In Case of Card Blocked: Call 1800-223-224 or send an email with the subject line UBL - (credit card number) to ccb@bobcards.com

These are the other credit card related issues that you can enquire about on this toll-free number. You could call the toll-free number 1800-223-224 or send an email to ccb@bobcards.com with the subject line mentioning the specific code of your enquiry (given below):

  • Status of your credit card application: AS (application reference number)
  • Card query: CQ (credit card number)
  • PIN query: PQ (credit card number)
  • Auto debit: AD (credit card number)
  • Limit enhancement: LE (credit card number)

Bank of Baroda Credit Card Customer Care International Helpline Number

NRIs can contact the bank for any credit card related queries on the international helpline number which is +91 79-49044100 or +91 79-23604000

Bank of Baroda Email Address Details:

The email address to which you can address any credit card related queries is ccb@bobcards.com Queries can also be addressed to crm@bobcards.com

Bank of Baroda Credit Card Grievance Redressal

There are three levels of grievance redressal at Bank of Baroda if your issue has not been resolved by calling the toll-free number. These are:

  • Level 1: Email your grievance to crm@bobcards.com. You should get a response within 5 working days.
  • Level 2: Email your grievance to avpcrm@bobcards.com. You should get a response within 4 working days.
  • Level 3: Email your grievance to vpcrm@bobcards.com. You should get a response within 3 working days.

If your issue has not been successfully resolved at any of these levels, you can email your grievance to escalations@bobcards.com

Bank of Baroda Nodal Office Contact Details

Centre Area of Operation Name Address Email Address
Ahmedabad Union Territories of Nagar Haveli, Daman, Diu, Dadra, Gujarat Shri A.K.Chug, Dy. General Manager Bank of Baroda, Zonal Office, 5th floor, Baroda Tower, Near Law Garden, Ellisbridge, Ahmedabad-380 006 dgm.ngz@bankofbaroda.com
Bengaluru Karnataka Shri K. Venkatesan, Dy. General Manager Bank of Baroda, Zonal Office, 2nd Floor, No.72, Nitesh Lexington Avenue, Brigade Road, Bengaluru-560 025 zm.karap@bankofbaroda.com
Chandigarh Union Territory of Chandigarh and Panchkula, Himachal Pradesh, Yamuna Nagar and Ambala Districts of Haryana, Punjab Shri Prahlad Das Gupta, Deputy General Manager & Deputy Zonal Head Zonal Office, New Delhi Zone, 6th floor, Bank of Baroda Building 16, Sansad Marg New Delhi-110 001 ombudsman.nz@bankofbaroda.com
Chennai Union Territories of Puducherry (except Mahe), Tamil Nadu Shri G. Venkatesh, Deputy General Manager Bank of Baroda, Zonal Office, Baroda Pride, 41, Luz Church Road, Mylapore, Chennai-600 004 zm.sz@bankofbaroda.com
Hyderabad Telangana and Andhra Pradesh Shri Vinod Kumar Upadhyay, Deputy General Manager Bank of Baroda Regional office (Hyderabad), 3-6-262/6 Tirumala Estates, 3rd Floor, Himayathnagar, Hyderabad-500 029 rm.ap@bankofbaroda.com
Kolkata Sikkim and West Bengal Shri Anil Kumar Gadam, Deputy General Manager Bank of Baroda Block: GN, Plot No.38/2 Salt Lake City, Sector - V Kolkata-700 091 dyzm.ez@bankofbaroda.com
Mumbai I Districts of Mumbai Suburban, Mumbai, and Thane Shri J.P.S. Arora, Deputy General Manager Bank of Baroda Third Floor, Mumbai Zone, 3, Walchand Hirachand Marg, Ballard pier, Mumbai-400 001 dzh.ops.gmz@bankofbaroda.com
New Delhi I Delhi Shri Prahlad Das Gupta, Deputy General Manager & Deputy Zonal Head Bank of Baroda, Zonal Office, New Delhi Zone, 6th floor, Bank of Baroda Building 16, Sansad Marg New Delhi-110 001 ombudsman.nz@bankofbaroda.com
Patna Bihar Shri R.K.Goyal, Deputy General Manager Bank of Baroda Zonal Office Anand Vihar, 5th floor West Boring Canal Road, Patna-800 001 zm.bojz@bankofbaroda.com

Write to Bank of Baroda

If your issue has not been resolved even after escalating it to level 3, then you can write to the Head of Customer Service, Ms. Jyoti Jain, at the following address:

BOB Financial Solutions Limited

2nd Floor, Baroda House,

Behind Dewan Shopping Centre,

SV Road, Jogeshwari (W),

Mumbai – 400 102

You can also write to the Vice President, CRM, at the address given below:

Vice President, CRM & Billing

BOB Cards Ltd.,

Baroda House,

Behind Dewan Shopping Centre,

S.V. Road, Jogeshwari (W),

Mumbai – 400 012

It is important to have the following information handy before you make the call - your name, credit card number, email address (if registered), and contact phone number.

Credit Card Customer care By Bank

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Bank of Baroda Credit Card Customer Care Reviews

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  • Bank of Baroda Credit Card
    "GOOD"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    There are no issues with the credit card that i am using with the BANK OF BARODA since from last few years. The card gas the good credit limit added on that it is a payable card for yearly once. The card is user friendly to use, overall service is good.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jul 17, 2019
  • Bank of Baroda
    Bank of Baroda Credit Card
    "Good"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    Bank of Baroda has offered me a good credit limit and the customer support is good too. I received the credit card on time and there are good deals of cash back and rewards. There are no charges for the card annually. The billing is on time and clear too.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Jun 18, 2019
  • Bank of Baroda Credit Card
    "GOOD CARD TO USE"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    I am an existing customer of this BANK OF BARODA so i have taken the card with the this bank but the service with the bank is good also the card has the satisfactory credit limit also they are providing with the movie ticket offers. There is a EMI option available.
    Was this review helpful? 0
    , lucknow
    Reviewed on Jun 14, 2019
  • Bank of Baroda Credit Card
    "EXCELLENT"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    The best feature with the BANK OF BARODA is that they are offering with the good offers along with that there are good benefits also available with this credit card. The server is slow but it is easy to do the payment through the online, overall the service is good.
    Was this review helpful? 1
    , hyderabad
    Reviewed on May 27, 2019
  • Bank of Baroda Credit Card
    "Good"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    Bank of Baroda given an offer to apply for a credit card. At an initial process was smooth and good. On time the card was received. The credit limit is more sufficient. I use to get points and cash back for the transactions.The customer service is good and responsiveness.
    Was this review helpful? 0
    , noida
    Reviewed on May 17, 2019
  • Bank of Baroda Credit Card
    "Need scope of improvement"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    Last one year Bank of Baroda and the service offered by them has improved, I am holding platinum card its a life time free one. Generally I use this card for purchase and they send e mail statement to my mail id. I used to go to the bank for making cheque payment and it get clear on the same day.
    Was this review helpful? 0
    , chennai
    Reviewed on May 14, 2019
  • Bank of Baroda Credit Card
    "A normal credit card"
    BANK OF BARODA
    0.5 1.0/5 "Really Bad"
    I don't have that much good relationship with Bank of Baroda credit card . Really , I am not impressed with the customer service . For name sake , I just use this card and pay my bill on time to them .Apart from that , I don't see their offers in my mail id .
    Was this review helpful? 1
    , new delhi
    Reviewed on Apr 16, 2019
  • Bank of Baroda Credit Card
    "Excellent"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    For the last one year and above I had been holding this Bank of Baroda credit card and their customer service is good ,this is chargeable card but I don't know exact how much charges ,in this card rewards point offer available and redeem my point easily , I am satisfied with bank of baroda.
    Was this review helpful? 0
    , jaipur
    Reviewed on Apr 12, 2019
  • Bank of Baroda Credit Card
    "Good card"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    The reason for choosing Bank of baroda credit card is for their service, i have been previously using as saving account so i applied for credit card through it,and i hold platinum select card,there is no offer available in this card as it is basic card.
    Was this review helpful? 0
    , new delhi
    Reviewed on Mar 23, 2019
  • Bank of Baroda Credit Card
    "Excellent service"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    I am banking with Bank of Baroda bank from past 6-7 years.The banking services are best when compared to other nationalized banks. I am happy with the customer support and their response is good,On line facilities are easy to use in this bank.Their overall service is good.
    Was this review helpful? 0
    , jaipur
    Reviewed on Feb 25, 2019
  • Bank of Baroda Credit Card
    "Reminder alert should be implement"
    BANK OF BARODA
    0.5 3.5/5 "Pretty good"
    For the minimum amount due the interest rate is good around 14% in Bank of Baroda credit card, the customer service is good. But there was no message or calls from the bank end about the billing details. My due date 20 days, because of non reminder I just missed my payment. However the credit limit is good.
    Was this review helpful? 2
    , mumbai
    Reviewed on Jan 14, 2019
  • Bank of Baroda Credit Card
    "Good in Service"
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    I hold a salary account in Bank of Baroda and its been 10-15 years i am a customer of Bank of Baroda. Customer service is good and also they respond whenever there is any kind of concern or request. The net banking and mobile banking is easy to access.
    Was this review helpful? 0
    , mumbai
    Reviewed on Jan 13, 2019
  • Bank of Baroda Credit Card
    "Not satisfied"
    BANK OF BARODA
    0.5 1.0/5 "Really Bad"
    I am not happy with the credit card services of Bank of Baroda, there was no annual fee charged for this credit card. They assured a credit limit of Rs 1 lac but they gave very less credit limit. Customer support was not up to the mark and they misguided me.
    Was this review helpful? 2
    , bangalore
    Reviewed on Dec 28, 2018
  • Bank of Baroda Credit Card
    "GOOD"
    BANK OF BARODA
    0.5 3.0/5 "Satisfactory"
    I have purchased the credit card with BANK OF BARODA but i am not satisfied with the credit limit which is very lower and it is not sufficient to me. The service is good from the online as well as through the offline. It is a good and also it is a user friendly card to use.
    Was this review helpful? 0
    , chennai
    Reviewed on Oct 20, 2018
  • Bank of Baroda Credit Card
    "good "
    BANK OF BARODA
    0.5 4.0/5 "Great!"
    My credit card was taken with BANK OF BARODA 1year back. They offered life time free credit card. Offers like reward point are very good in BANK OF BARODA credit card.Customer service is fine and they respond on time. Credit limit is fine in this credit card.
    Was this review helpful? 2
    , mumbai
    Reviewed on Aug 02, 2018
  • Bank of Baroda Credit Card
    "BEST"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    MY credit card was taken with BANK OF BARODA bank 1year back.The annual fee is 500rs which is satisfactory. I said to bank to increase credit limit they said they will,hope to receive soon. Mostly i use this card to do shopping but i am not aware about the reward points.Customer service response is good.
    Was this review helpful? 4
    , mumbai
    Reviewed on Jul 23, 2018
  • Bank of Baroda Credit Card
    "Good Card"
    BANK OF BARODA
    0.5 3.5/5 "Pretty good"
    Am using Bank of Baroda credit card for all purpose. I have low credit limit in this card than other card and am not satisfied with it. As there is no additional charges for transaction which i make . And there customer service and response is satisfactory . As there is annual charges of rs 500 it gets waived off after using certain limit Getting discounts @ amazon and cash back offers.
    Was this review helpful? 3
    , mumbai
    Reviewed on Jun 06, 2018
  • Bank of Baroda Credit Card
    "Unhappy with the services"
    BANK OF BARODA
    0.5 2.5/5 "Just OK"
    The credit card service is also not too good with Bank of Baroda. They do not have any emi options. If i have any query there is no facility to sort it out on phone. I need to send an email and the response to my email would not me immediate. The delay is much.
    Was this review helpful? 0
    , ahmedabad
    Reviewed on Mar 24, 2018
  • Bank of Baroda Credit Card
    "Best"
    BANK OF BARODA
    0.5 5.0/5 "Blown Away!"
    I am having the credit card with the Bank of Baroda. I would like to say that the customer service is an excellent one for me with them and the response too. Credit limit value is good one with the Bank of Baroda , also am really happy with them
    Was this review helpful? 0
    , bangalore
    Reviewed on Feb 06, 2018
  • Bank of Baroda Credit Card
    "Less than Average"
    BANK OF BARODA
    0.5 2.5/5 "Just OK"
    I am not happy with Bank of Baroda Service. I got a BOB platinum visa credit card for 8 months. There is no EMI facilities and no partial payment option, I can pay either minimum amount or full amount. The credit limit was average, they have offered 75K. If I use spend more than 2L then annual fee will be waived off.
    Was this review helpful? 0
    , mumbai
    Reviewed on Dec 02, 2017
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