Bank of Baroda customer care aims to help you with all credit card-related queries. This includes helping you find the right credit card and helping you apply for Bank of Baroda credit card online or offline.
For credit card related enquiries, you can call the toll-free numbers given below:
These are the other credit card-related issues that you can enquire about on this toll-free number. You can send an email to firstname.lastname@example.org with the subject line mentioning the specific code of your enquiry (given below):
There are three levels of grievance redressal at Bank of Baroda if your issue has not been resolved by calling the toll-free number. These are:
If your issue has not been resolved even after escalating it to level 3, then you can write to Mr. Ravi Ranjan Kumar, Grievance Redressal Officer, at the following address:
DLH Park, S.V. ROAD,
Goregaon, Mumbai- 400 102 (WEST)
It is important to have the following information handy before you make the call - your name, credit card number, email address (if registered), and contact phone number.
You can get your Bank of Baroda (BoB) credit card unblocked by calling the Bank of Baroda customer care number and requesting them to get your card unblocked. You will have to provide your KYC details to get your card unblocked. You can also get your card unblocked by sending an SMS, email, through net banking, or by simply visiting the nearest BoB branch.
Hot listing of a credit card means getting your credit card in case of theft or misuse. Hot listing prevents your credit card from getting misused further.
The toll-free number through which you can get in touch with a credit card customer care executive is available 24x7 including through IVR service too. Regardless of wherever you are and the timing, you can dial the toll-free number to get in touch with a BoB customer care executive.
You must first of all immediately get in touch with a BoB customer care executive and inform them about the loss of your credit card and request to get your card blocked. You will also be required to file an FIR by visiting the nearest police station and submitting a copy of the same to the bank.
You can contact the BoB customer care service informing them of your card being damaged. The executive will take you through the process of applying for a replacement card. You can also apply for a replacement card through net banking or mobile banking. You can also visit the nearest branch of BoB and ask for a replacement for your credit card. A representative from the bank will help you.
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