Bank of Baroda’s customer care centre aims to help you with all credit card related queries. This includes helping you find the right credit card and helping you apply for a credit card online or offline.
Bank of Baroda Credit Card Customer Care Toll-free Number - 1800 223 224
Bank of Baroda 24/7 Credit Card Customer Care Toll-Free Numbers:
You can call 1800-223-224 for all your credit card related enquiries. This number will be available 24/7 except on Saturdays, Sundays, and public holidays.
Bank of Baroda Credit Card Enquiries
For credit card related enquiries, you can call the toll-free numbers given below:
- In Case of Card Theft: Call 1800-225-100 or 1800-225-110 and request for a new card. Before you do that, it is important to hotlist the credit card by calling the same number. You can also send an email to email@example.com with the subject line BL - (credit card number).
- In Case of Card Blocked: Call 1800-223-224 or send an email with the subject line UBL - (credit card number) to firstname.lastname@example.org
These are the other credit card related issues that you can enquire about on this toll-free number. You could call the toll-free number 1800-223-224 or send an email to email@example.com with the subject line mentioning the specific code of your enquiry (given below):
- Status of your credit card application: AS (application reference number)
- Card query: CQ (credit card number)
- PIN query: PQ (credit card number)
- Auto debit: AD (credit card number)
- Limit enhancement: LE (credit card number)
Bank of Baroda Credit Card Customer Care International Helpline Number
Bank of Baroda Email Address Details:
Bank of Baroda Credit Card Grievance Redressal
There are three levels of grievance redressal at Bank of Baroda if your issue has not been resolved by calling the toll-free number. These are:
- Level 1: Email your grievance to firstname.lastname@example.org. You should get a response within 5 working days.
- Level 2: Email your grievance to email@example.com. You should get a response within 4 working days.
- Level 3: Email your grievance to firstname.lastname@example.org. You should get a response within 3 working days.
If your issue has not been successfully resolved at any of these levels, you can email your grievance to email@example.com
Bank of Baroda Nodal Office Contact Details
|Centre||Area of Operation||Name||Address||Email Address|
|Ahmedabad||Union Territories of Nagar Haveli, Daman, Diu, Dadra, Gujarat||Shri A.K.Chug, Dy. General Manager||Bank of Baroda, Zonal Office, 5th floor, Baroda Tower, Near Law Garden, Ellisbridge, Ahmedabad-380 firstname.lastname@example.org|
|Bengaluru||Karnataka||Shri K. Venkatesan, Dy. General Manager||Bank of Baroda, Zonal Office, 2nd Floor, No.72, Nitesh Lexington Avenue, Brigade Road, Bengaluru-560 email@example.com|
|Chandigarh||Union Territory of Chandigarh and Panchkula, Himachal Pradesh, Yamuna Nagar and Ambala Districts of Haryana, Punjab||Shri Prahlad Das Gupta, Deputy General Manager & Deputy Zonal Head||Zonal Office, New Delhi Zone, 6th floor, Bank of Baroda Building 16, Sansad Marg New Delhi-110 firstname.lastname@example.org|
|Chennai||Union Territories of Puducherry (except Mahe), Tamil Nadu||Shri G. Venkatesh, Deputy General Manager||Bank of Baroda, Zonal Office, Baroda Pride, 41, Luz Church Road, Mylapore, Chennai-600 email@example.com|
|Hyderabad||Telangana and Andhra Pradesh||Shri Vinod Kumar Upadhyay, Deputy General Manager||Bank of Baroda Regional office (Hyderabad), 3-6-262/6 Tirumala Estates, 3rd Floor, Himayathnagar, Hyderabad-500 firstname.lastname@example.org|
|Kolkata||Sikkim and West Bengal||Shri Anil Kumar Gadam, Deputy General Manager||Bank of Baroda Block: GN, Plot No.38/2 Salt Lake City, Sector - V Kolkata-700 email@example.com|
|Mumbai I||Districts of Mumbai Suburban, Mumbai, and Thane||Shri J.P.S. Arora, Deputy General Manager||Bank of Baroda Third Floor, Mumbai Zone, 3, Walchand Hirachand Marg, Ballard pier, Mumbai-400 firstname.lastname@example.org|
|New Delhi I||Delhi||Shri Prahlad Das Gupta, Deputy General Manager & Deputy Zonal Head||Bank of Baroda, Zonal Office, New Delhi Zone, 6th floor, Bank of Baroda Building 16, Sansad Marg New Delhi-110 email@example.com|
|Patna||Bihar||Shri R.K.Goyal, Deputy General Manager||Bank of Baroda Zonal Office Anand Vihar, 5th floor West Boring Canal Road, Patna-800 firstname.lastname@example.org|
Write to Bank of Baroda
If your issue has not been resolved even after escalating it to level 3, then you can write to the Head of Customer Service, Ms. Jyoti Jain, at the following address:
BOB Financial Solutions Limited
2nd Floor, Baroda House,
Behind Dewan Shopping Centre,
SV Road, Jogeshwari (W),
Mumbai – 400 102
You can also write to the Vice President, CRM, at the address given below:
Vice President, CRM & Billing
BOB Cards Ltd.,
Behind Dewan Shopping Centre,
S.V. Road, Jogeshwari (W),
Mumbai – 400 012
It is important to have the following information handy before you make the call - your name, credit card number, email address (if registered), and contact phone number.