Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
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  • Kotak Credit Card Customer Care Reviews

    • Kotak Credit Card
      "Very worst service"
      0.5 0.5/5 "Unacceptable"
      I am using urbane Kotak credit card but very pathetic customer service from Kotak ... wrong charges up to 3000 for my card also no fuel surcharge & offers. I want to use another banks credit card like hdfc,icici. Customer service is very bad as no one hears customer problems.
      Was this review helpful? 0
      , pune
      Reviewed on Jul 18, 2017
    • Kotak Credit Card
      "Very worst service "
      0.5 0.5/5 "Unacceptable"
      I am using Urbane Kotak credit card but very pathetic customer service from Kotak ... wrong charges up to 3000 for my card also no fuel surcharge & offers. I want to use another banks credit card like HDFC,ICICI. Customer service is very bad, as no one hears customer problems.
      Was this review helpful? 0
      , pune
      Reviewed on Jul 16, 2017
    • Kotak Credit Card
      "Its Fine"
      0.5 4.0/5 "Great!"
      I use Kotak Mahindra urban credit card, they not taking any annual fee. Since I am a privilege customer of Kotak mahindra, they gave many offers in hotel, flight booking etc. Credit limit is also good but it was not as per my expection but looking some more enhancement on card.
      Was this review helpful? 1
      , new delhi
      Reviewed on Jul 10, 2017
    • Kotak Credit Card
      "Good Service"
      0.5 4.0/5 "Great!"
      I have a platinum visa credit card with Kotak Mahindra. They are pretty good in their services.I like the visibility of my card the credit limit they have offered is 15000 rupees and its been more than a year and its a life time free card and I often use this card for online shopping purposes
      Was this review helpful? 0
      , vadodara
      Reviewed on Jul 10, 2017
    • Kotak Credit Card
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I bank with Kotak Mahindra Bank for a credit card and the services has been good till date. There has good offers given to me on a regular basis and it is a life time free card. They have offered me this card like 1.5 years back but I have not used this card that much and the credit limit they have offered is 35k
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jul 07, 2017
    • Kotak Credit Card
      "Wonderful "
      0.5 5.0/5 "Blown Away!"
      I would like to say , Kotak mahindra bank credit card is best one like its a flexible one to dealt with. Customer service and other things with them was really very good and am using this credit card from the last two years of time. I am happy with this Kotak mahindra bank credit card.
      Was this review helpful? 0
      , mysore
      Reviewed on Jul 06, 2017
    • Kotak Credit Card
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      The offers on the credit card is good. When ever I use my card I earn points and the points can be redeemed as well. There are a lot of discounts online. The EMI features are flexible and the most of Kotak Mahindra Bank has given me a decent credit limit.
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      , chennai
      Reviewed on Jul 06, 2017
    • Kotak Credit Card
      "Nice experience"
      0.5 4.5/5 "Excellent!"
      I hold a credit card with Kotak Mahindra bank and the customer services are good. The card has a decent credit limit and it is accessible all over. The bank is responsive when ever I reach out to to them to clarify the details. There are no extra charges taken and the statements are clear.
      Was this review helpful? 1
      , pune
      Reviewed on Jul 05, 2017
    • Kotak Credit Card
      "No Response"
      0.5 3.0/5 "Satisfactory"
      Recently, I had applied for the credit card of Kotak Mahindra bank. But the bank did not say anything about my loan application. I do not know the status of my application. Though I am an existing customer of Kotak Mahindra bank, my application was ignored by the bank. It would be better if the bank is more responsive on the customers application.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 01, 2017
    • Kotak Credit Card
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      I hold a credit card of Kotak Mahindra Bank and the deals on the card are nice. I was constantly informed about it through calls and emails. There are no charges and the statements were sent to me on time which in turn enabled me to make the payment on time.
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      , chennai
      Reviewed on Jun 30, 2017
    • Kotak Credit Card
      "Till date no hassles"
      0.5 4.0/5 "Great!"
      The credit card experience has been good from Kotak Mahindra bank. The offers and the credit limit is up to my expectations. There has not been any inconvenience till date and my card is acceptable at all outlets and online as well. There are no extra charges.
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      , kolkata
      Reviewed on Jun 25, 2017
    • Kotak Credit Card
      "They should transparent in their service"
      0.5 3.0/5 "Satisfactory"
      Kotak Mahindra always takes some unwanted charges for the credit card and they wont give clear information about the charges. They offered me credit limit of Rs.30,000 its very low. I am using it for one year. So far I haven't get any credit card offers, they should work on it.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 23, 2017
    • Kotak Credit Card
      "Average card to use"
      0.5 1.0/5 "Really Bad"
      I got Visa credit card with Kotak Mahindra. I hold this card for past 1 year. I don't get credit points, reward points,cash back offers with this card. I don't use this card even for shopping as well. The rate of interest is high when compared with others. The credit limit can be increased in future. The banking and the customer service need to be improved with Kotak Mahindra bank.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jun 22, 2017
    • Kotak Credit Card
      "Excellent "
      0.5 4.0/5 "Great!"
      I do have credit card with the Kotak Mahindra bank because it provides more benefits like cash backs while swiping for movie tickets and fuel purchase in outlets. As far, I have experienced the response is fine one with the Kotak mahindra bank credit card.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 22, 2017
    • Kotak Credit Card
      "Excellent "
      0.5 5.0/5 "Blown Away!"
      Kotak mahindra bank credit card is good one and am using it from the last four years of time. Credit limit value is good one with them, also I have not faced any issues with them, also I used to get the offers like PVR tickets for movies, also they have credit limit up to 1.1 lakh Rupees.
      Was this review helpful? 1
      , thane
      Reviewed on Jun 21, 2017
    • Kotak Credit Card
      "Good to Hold"
      0.5 5.0/5 "Blown Away!"
      This is a chargeable credit card with Kotak Mahindra Bank. The bank offered good credit limit and they promised me to increase the limit in another two months of time. I did not have any problem with the bank. I am quite happy with the bank especially when it comes to credit card.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Jun 20, 2017
    • Kotak Credit Card
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The line of credit on my KOTAK credit card is satisfactory, but the bankers have called to enhance the limit, I don't require much. Services are very good with them and the response too. I am having this credit card from the last two year of time, also I have not found any drawback with them till date.
      Was this review helpful? 0
      , surat
      Reviewed on Jun 19, 2017
    • Kotak Credit Card
      "Better "
      0.5 3.5/5 "Pretty good"
      I have very less credit limit with the Kotak mahindra bank credit card and I got it when I have started my career. Service aspects and other aspects are nominal one. I am using this credit card from the last three years of time. Payment option and other things are good one.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jun 17, 2017
    • Kotak Credit Card
      "Better "
      0.5 3.0/5 "Satisfactory"
      I do hvae credit card with the Kotak mahindra bank and the cooling period is around a month of time to make the premium. I have got the PVR credit card and I used to get the movie ticket as two for every month. Credit limit value is around 35000 Rupees.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 16, 2017
    • Kotak Credit Card
      "Not Responsive"
      0.5 1.0/5 "Really Bad"
      I am not at all happy with Kotak Mahindra Bank in terms of credit card. Even I hold savings account with the same bank, that is also not satisfactory. The annual fee is 500 rupees but there is no reward points and cash back offers on my card. Actually I was not in a need of credit card but the bankers forced me to get the card. Recently I faced some problem with the bank, due to which my credit card been blocked.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 16, 2017
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    Kotak Credit Card Customer Care is Rated as "Great!" by 850 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Credit Card BYTES FROM OUR KITCHEN

    Kotak Mahindra Bank is one of the rising leaders among banks in India, under the category of Credit Card providers and the best Customer Service providers. The Bank has an Interactive Voice Response System (IVRS), SMS Banking & Alerts facility, Email service and a Customer Care helpline that is available any time of the day to assist customers in all their needs pertaining to their Kotak Mahindra Credit Cards.

    Kotak Mahindra Bank Credit Card Customer Care Phone Numbers:

    Kotak Mahindra Bank customers can easily reach out to the Kotak Mahindra Bank Credit Card Customer Service by using these modes of communication - he/she can choose to call the toll-free number, send a letter to the Bank’s postal address, raise a service request or complaint online, use the Interactive Voice Response System (under Phone Banking), and so on. The SMS Banking & Alerts facility is also available in order to assist you via SMS regarding your credit card issues.

    Toll-free Numbers for Kotak Mahindra Bank Credit Card Customer Support:

    You can call the following toll-free number to make a query or to find a solution to any issues faced in relation to your Kotak Mahindra Credit Card:

    Credit Card Helpline Toll-free number

    1800 102 6022

    Kotak Mahindra Bank Customer Care Phone Numbers City Wise:

    Customers can use the following phone numbers to reach out to the customer care service offered by the Bank. This is specific to each city so the customer has to choose the contact details as per his/her location or place of residence.

    City/Area

    Phone Number

    Ahmedabad

    6600 6022

    Allahabad

    011 6600 6022

    Chandigarh

    0161 6500 6022

    Bangalore

    6600 6022

    Chennai

    6600 6022

    Coimbatore

    6600 6022

    Goa

    9522 6600 6022

    Gurgaon

    9511 6600 6022

    Hyderabad

    6600 6022

    Indore

    01166006022

    Jaipur

    6536 022

    Jalandhar

    95161 6500 6022

    Kanpur

    011 6600 602

    Kochi

    0422 6600 6022

    Kottayam

    0422 6600 6022

    Kolkata

    6550 6022

    Lucknow

    011 6600 6022

    Ludhiana

    65006022

    Mumbai

    6600 6022

    New Delhi

    6600 6022

    Noida

    9511 6600 6022

    Patna

    033 6550 6022

    Pune

    6521 6022

    Surat

    6600 6022

    Varanasi

    011 6600 6022

    Rajkot

    6600 6022

    Perfect Credit Card Deals for you

    Kotak Mahindra Bank Credit Card Customer Care Postal Address:

    In case you wish to contact Kotak Mahindra Bank via post, then you can mail the query or complaint to the following address:

    Postal Address

    Kotak Mahindra Bank, P.O. Box: 16344, Mumbai - 400013

    Kotak Mahindra Bank Credit Card Customer Care - SMS Number:

    For instant response to your Kotak Mahindra Credit Card concerns and queries, you can reach out to the Bank’s customer care through SMS. The SMS has to be sent from your phone number used to register in Kotak Mahindra Bank’s SMS Banking & Alerts facility. It is mandatory that, in order to use this facility the customer has to have registered for this service.

    Credit Card Concern

    SMS Format

    SMS Query to (Phone number)

    Current amount due on your credit card

    CCBAL < Last 4 digits of the Kotak Credit Card Number >

    5676788/ 9971056767

    The outstanding amount due on your credit card as per your last credit card statement

    CCDUE <Last 4 digits of the Kotak Credit Card Number >

    5676788/ 9971056767

    Last three transactions made on the credit card

    CCTXN <Last 4 digits of the Kotak Credit Card Number >

    5676788/ 9971056767

    The last payment received on the credit card

    CCPYMT <Last 4 digits of the Kotak Credit Card Number >

    5676788/ 9971056767

    The total spends made on your credit card this month

    CCSPND <Last 4 digits of the Kotak Credit Card Number >

    5676788/ 9971056767

    The available credit limit balance on your credit card

    CCAVBL <Last 4 digits of the Kotak Credit Card Number >

    5676788/ 9971056767

    Status of the credit card application submitted by an applicant

    CCAPP <the 13 digit Application Number >

    5676788/ 9971056767

    Requests for PIN regeneration will also be accepted through SMS. When you are making an enquiry via SMS regarding your Kotak Mahindra Bank Credit Card then, you will receive an SMS immediately with details pertaining to the approval, rejection or in process status of the same.

    Kotak Mahindra Bank Credit Card Customer Care Email ID:

    Kotak Mahindra Bank credit card holders can also reach out to the Bank’s customer service department through email. The email id to which you have to send your concerns, queries, complaints, etc. pertaining to your credit card is as follows:

    Customer Service Center E-mail ID

    [email protected]

    About Kotak Mahindra Bank:

    Kotak Bank is the 4th largest privately owned Indian Bank sector bank in India. It has its headquarters in Mumbai, Maharashtra. With its market capitalization, Kotak Bank has become one of India’s leading Banks. It has a network of over 641 bank branches and 1,160+ ATMs across India. In April 2015, ING Vysya Bank had a merger with Kotak Mahindra Bank.

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