Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
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    Yes Bank Credit Card Customer Care

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  • Yes Bank Credit Card Customer Care Reviews

    • YES Bank Credit Card
      "Need to improve"
      0.5 3.0/5 "Satisfactory"
      Service wise , Yes bank credit card is really complicated, also I have not felt that they are really good. Credit limit value is very less one with them like giving the 20000 Rupees is not at all acceptable, also I want to know , on which basis that they are deriving the limit.
      Was this review helpful? 0
      , chennai
      Reviewed on May 26, 2017
    • YES Bank Credit Card
      "No hassles"
      0.5 4.0/5 "Great!"
      YES bank has been good with the product of my credit card. There are no annual charges and the features are good, I get all the offers of cash back when I purchase online and there are points as well. The credit limit is sufficient for me and overall no hassles in using the card.
      Was this review helpful? 0
      , aurangabad
      Reviewed on May 25, 2017
    • YES Bank Credit Card
      "Good in reminders"
      0.5 4.0/5 "Great!"
      YES Bank has been excellent in the services and they have provided me a credit card. They send me regular messages about my payments, though it is annoying at times to receive continuous reminders, it helps me pay my bills and have a zero delay in the payments. The credit limit is of 1.5 lakhs.
      Was this review helpful? 1
      , chennai
      Reviewed on May 12, 2017
    • YES Bank Credit Card
      "Good for the buying movie tickets"
      0.5 4.5/5 "Excellent!"
      Its my first credit card with YES bank, it has good offers on movie tickets at upto 25% on ticket, I used convert the purchase amount into an EMI but some nominal fee applicable. YES Bank offers good credit limit but still I requested them to increase it.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 11, 2017
    • YES Bank Credit Card
      "Cheating with credit card"
      0.5 0.5/5 "Unacceptable"
      While giving the card terms and conditions were different and now they changed their terms and conditions without any kind of notifications to me... I swiped my card for 500 and they charged me 11.50 extra. When I tried to raise the issue in 4th attempt they agreed to register the issue. And the solution was change in policy so they can't do anything i have to pay what ever is due. Imagine if they did this with 100 customer then how much they will get.
      Was this review helpful? 3
      , new delhi
      Reviewed on Apr 24, 2017
    • YES Bank Credit Card
      "Excellent but please upgrade mobile app for credit payment"
      0.5 4.0/5 "Great!"
      Well, Yes bank provides a very good service in terms of credit card services. Whenever I made the payment, It got automatically refreshed, so there was no need to contact customer service for payment refresh or updation. I used to make immediate payment, so I do not know about interest rate. But the drawback is, I am not able to make credit card payment through their mobile application. So it will be helpful if they upgrade their mobile application.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 11, 2017
    • YES Bank Credit Card
      "Amazing Card"
      0.5 5.0/5 "Blown Away!"
      YES bank has lot of offers with good features. They gave petrol and fuel surcharges. If I pay that surcharges through credit card they debit some money from my credit card. I got Rs. 200 of reward points to my account, When I crossed the credit limit of Rs.60,000 in YES Bank. Now they had increased my credit limit because I used upto Rs. 1 Lakh in 6 months. YES Bank gave amazing surprises and lot more.
      Was this review helpful? 0
      , chandigarh
      Reviewed on Feb 18, 2017
    • YES Bank Credit Card
      "Comfortable To Use But Issue With Repayment"
      0.5 4.0/5 "Great!"
      I am holding my credit card of Yes Bank for past 6 months, They are giving some offers on my card, But I have not utilized the offers. It is a Life Time Free Card. They are transparent in billing process, But there are some issues on repayment process, It was not reflected in the statement, my friend faced the same issue, So we both have registered the complaint, Now we are waiting for the response.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 17, 2017
    • YES Bank Credit Card
      "Not good when it comes to credit card"
      0.5 1.0/5 "Really Bad"
      I wish that YES bank would revise the bank norms as of now they provide credit card to customers who's salary is more than 40k. It would be great if they revise it and bring it down to 25k. As many customers would be in need of a credit card especially it is their own salary account holders.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 14, 2016
    • YES Bank Credit Card
      "My opinion "
      0.5 4.5/5 "Excellent!"
      My review is so great because, I am applying for this credit it's too easy thanks for yes bank I now this bank have a world class Business but I feel really today will I have big ideas for business and I want to do in with this bank and this is surely a great bank.
      Was this review helpful? 1
      , amritsar
      Reviewed on Oct 17, 2016
    • YES Bank Credit Card
      "Nice credit limit"
      0.5 4.0/5 "Great!"
      I recently received the YES Bank credit card. Though I have not explored on it much. The process of them delivering the card to me was really excellent. The services and response from them are really professional. I am happy with the credit limit as well.
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 20, 2016
    • YES Bank Credit Card
      "Excellent Services"
      0.5 5.0/5 "Blown Away!"
      I use a platinum credit card with Yes bank. The services are good. When I have a query and call the phone banking. They are responsive too. They have good online offers. I get discounts of 10% to 20% on ebay shopping. It is a life time free card. Overall it is good.
      Was this review helpful? 3
      , new delhi
      Reviewed on Jan 23, 2016
    • YES Bank Credit Card
      "Excellent Services"
      0.5 5.0/5 "Blown Away!"
      Yes bank has been very good in their services. They are very responsive too. They have good offers on the credit card I use. They have a good reward point system. The fee is waived as I use the limit as per the criteria.
      Was this review helpful? 2
      , new delhi
      Reviewed on Dec 21, 2015
    • YES Bank Credit Card
      0.5 5.0/5 "Blown Away!"
      I had applied many times and intimated no pf but form submitting and i am not getting credit card. But the response from bank bazaar is lightening speed. If i get a credit card i can use bank bazaar for all types of loan and insurances. It will be helpful if your team guide me to get a card.
      Was this review helpful? 4
      , new delhi
      Reviewed on Jul 25, 2015
    • YES Bank Credit Card
      "Not yet experienced!!"
      0.5 4.0/5 "Great!"
      I hardly use this Yes bank credit card so not sure about the offers. I am keeping the credit card with same credit limit of 1.5lakhs, which provided at initial stage. Card is life time free card and satisfied with Yes bank. Several times, the executives contacted me to upgrade the card but I did not go for enhancement. Till date no bitter experience with Yes bank.
      Was this review helpful? 11
      , hyderabad
      Reviewed on Mar 05, 2015
    • YES Bank Credit Card
      "Overall Satisfied with Service"
      0.5 4.0/5 "Great!"
      Yes Bank Platinum Credit card debit cum credit card where i can use any where, credit limit is good, renewal charges is very high, i have not used for EMI much. Customer service is good when ever i call for any queries, no need visit banks they send mails and revert with call back and solve the issue.
      Was this review helpful? 17
      , navi mumbai
      Reviewed on Aug 22, 2014
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    Yes Bank Credit Card Customer Care is Rated as "Great!" by 16 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service



    Yes Bank believes in providing the best service to their customers, which is why their customer care provides 24 hours service on all 7 days of the week. Their customer care executives are always ready to provide solutions and answers to people’s issues and queries. The bank has various channels through which credit card holders can contact the bank. These channels include toll – free phone numbers, feedback and complaint forms, SMS service, etc.

    Yes Bank Credit Card Customer Care Phone Numbers:

    Yes Bank provides assistance to their customers at any time on any day of the week. Customers can contact the Toll – Free number of the bank whenever they need any help with their credit cards. Cardholders visiting another country can contact on the bank’s international 24 x 7 Toll – Free numbers when they need any assistance.

    Yes Bank Credit Card Customer Care Toll – Free Numbers:


    Contact Number

    Toll – Free Number for Landlines and Mobiles in India

    +91 22 3099 3600

    Yes Bank Credit Card Customer Care International Toll – Free Numbers:

    Yes Bank credit card holders who want to contact the bank from outside India can use the following numbers –


    Toll – Free Number

    U.S.A. or Canada

    1877 659 8044


    808 178 5133


    8000 3570 3089

    Yes Bank Credit Card Customer Care – SMS Service:

    Yes Bank credit card holders can get any help with problems related to their cards simply by sending an SMS. They have to write the following information in the SMS and send it to +91 92233 90909 –

    ‘Help’ (SPACE) <CUST ID>

    Yes Bank Credit Card Customer Care – Online Service:

    Yes Bank card holders can login to the website of the bank to get any help related to their credit cards online. They can also compose and send an Email to the bank at [email protected]

    Yes Bank Complaint Form:

    In case Yes Bank credit card holders have any complaints, they can fill the complaint form on the website of the bank and submit it. The bank will respond to the complaints within 7 working days

    Yes Bank Escalation of Grievances:

    Yes Bank ensures that their customers get the best service possible. If a customer makes a query, they respond to it very quickly and in case of complaints, they give the best solutions available. In case a customer is not happy with the service, they are allowed to escalate the issue and take it to the higher authority.

    If a credit cardholder wishes to escalate the issue in person, they can visit the nearest branch of the bank and meet the Regional Business Leader or the Branch Business Leader. If he or she wishes to escalate it through another medium, they can contact the Nodal Officer. The contact details of the Principal Nodal Officer are as follows –

    • Deepak Kr Mandhwani,

    Principal Nodal Officer,

    YES Bank Ltd.,

    7th Floor, Tower B, Building Number 8,

    DLF Cyber City Phase II,

    Gurgaon, Haryana, India

    Contact Number – +91 124 461 9006

    Fax Number – +91 124 256 0060

    Email – [email protected]

    If the customers do not get a response from the Regional Business Leader or the Branch Business Leader or the Head of Customer Service and Contact Centre within a period of 10 working days, they can take the matter to the higher authority. They can contact on the following details to make the complaint –

    • Ratan Kumar,

    Senior President and Country Head,

    Branch Service Delivery,

    Yes Bank Ltd.,

    22nd Floor, IFC, Yes Bank Tower,

    IFC Mumbai, Maharashtra, India 400013

    Contact Number – +91 124 461 9044

    Email – [email protected]

    If customers do not get any reply within a month, they can take the issue to the Banking Ombudsman.

    Details of Banking Ombudsman



    Contact Number

    Operation Area


    C/o Reserve Bank of India, 
    La Gajjar Chambers, Ashram Road, 
    Ahmedabad 380 009 

    079 2658 2357 or 079 2658 6718 

    Daman and Diu, Gujarat, Dadra and Nagar Haveli


    C/o Reserve Bank of India,
    10/3/8, Nrupathunga Road, 
    Bengaluru 560 001 

    080 2221 0771 or 080 2227 5629 



    C/o Reserve Bank of India, 
    Hoshangabad Road, 
    Post Box Number 32, Bhopal 462 011 

    0755 2573 772 or 0755 2573 776 

    Chhattisgarh, Madhya Pradesh


    C/o Reserve Bank of India,
    Pt. Jawaharlal Nehru Marg, 
    Bhubaneswar 751 001 

    0674 2396 207 or 0674 2396 008 



    C/o Reserve Bank of India, 
    New Office Building, 
    Sector 17, Central Vista, 
    Chandigarh 160 017 

    0172 2721 109 or 0172 2721 011

    Chandigarh, Panchkula, Yamuna Nagar and Ambala Districts of Haryana, Himachal Pradesh, Punjab


    C/o Reserve Bank of India, 
    Fort Glacis,

    Chennai 600 001 

    044 2539 9170 or 044 2539 5963 0r 044 2539 9159

    Tamil Nadu, Puducherry (excludes the Mahe Region), Andaman and Nicobar Islands


    C/o Reserve Bank of India, 
    Station Road, Pan Bazar,
    Guwahati 781 001 

    0361 2542 556 or 0361 2540 445

    Assam, Manipur, Arunachal Pradesh, Nagaland, Meghalaya, Mizoram, Tripura


    C/o Reserve Bank of India, 
    6-1-56, Secretariat Road, 
    Saifabad, Hyderabad 500 004 

    040 2321 0013 or 040 2324 3970 

    Andhra Pradesh, Telangana


    C/o Reserve Bank of India, 
    Ram Bagh Circle, 
    Tonk Road, Post Box Number 12, 
    Jaipur 302 004 

    0141 5107 973 or 0141 5101 331



    C/o Reserve Bank of India, 
    M.G. Road, Post Box Number 82, 
    Kanpur 208 001 

    0512 2306 278 or 0512 2303 004

    Uttar Pradesh (excludes Ghaziabad and Gautam Buddha Nagar Districts), Uttarakhand


    C/o Reserve Bank of India,
    15, Netaji Subhash Road, 
    Kolkata 700 001 

    033 2230 6222 or 033 2230 5580

    Sikkim, West Bengal


    C/o Reserve Bank of India, 
    Garment House, Third Floor, 
    Dr.Annie Besant Road, 
    Worli, Mumbai 400 018 

    022 2492 4607 or 022 2496 0893

    Maharashtra, Goa

    New Delhi

    C/o Reserve Bank of India, 
    Sansad Marg, New Delhi, 

    011 2372 5445 or 011 2371 0882

    Delhi, Gautam Budh Nagar and Ghaziabad Districts of Uttar Pradesh, Jammu and Kashmir, Haryana (excludes Yamuna Nagar, Panchkula and Ambala Districts)


    C/o Reserve Bank of India, 
    Patna 800 001 

    0612 232 2569 or 0612 232 3734

    Jharkhand, Bihar


    C/o Reserve Bank of India, 
    Bakery Junction, 
    Thiruvananthapuram 695 033 

    0471 233 2723 or 0471 232 3959

    Lakshadweep and Mahe Region of Puducherry, Kerala

    Yes Bank Customer Feedback:

    Yes Bank considers the opinion of their customers very important, which is why they allow their customers to send feedback along with suggestions online to the bank. The form is available on their website.

    Report incorrect data.

    About Yes Bank:

    Yes Bank is one of the leading banks in India with more than 630 branches. The headquarters of the bank is located in Mumbai. Yes Bank provides a wide range of banking products and services to their customers, helping them find the best solutions to all their financial problems. The products include credit cards, debit cards, deposits, insurance, etc. Credit cards issued by Yes Bank are popular because of the number of rewards and benefits they have to offer.

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