Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • PNB Credit Card Customer Care Number

    Punjab National Bank credit card holders can have their queries answered by reaching out to the bank’s customer care service centre. The different ways by which you can reach out to the bank are mentioned here.

    PNB Credit Card Toll free Number
    PNB Credit Card 24*7 Toll free Number

    Punjab National Bank Credit Card Toll-Free and Tolled Numbers

    Call the bank on the following numbers for any credit card related queries, concerns, or complaints:

    If you cannot reach the credit card customer care centre, you can also call the general customer care centre on:

    Punjab National Bank Circle Office Contact Details (City-Wise)

    Location Address Contact Number Email
    Ahmedabad 6th Floor, Gujarat Bhavan, Opposite M J Library, Ellis Bridge, Ahmedabad, Gujarat 380 006 079 26583958 chahmedabad@pnb.co.in
    Allahabad First Floor Sangam Place, Civil Lines, Allahabad 0532 2560148 challahabad@pnb.co.in
    Amritsar 2nd Floor, Opposite St. Francis School, MC Leod Road, Amritsar, Punjab 143 001 0183 2225519 chamritsar@pnb.co.in
    Bangalore 26-27, M G Road, Raheja Towers, Bangalore, Karnataka 560 001 080 25095076 chbangalore@pnb.co.in
    Bhopal PNB House, 1, Area Hills, Bhopal, Madhya Pradesh 462 011 0755 2553213 chbhopal@pnb.co.in
    Bokaro Sector 4, City Centre, Bokaro Steel City Bokaro, Jharkhand 06542 231900 chbokaro@pnb.co.in
    Chandigarh PNB House, SCO.31-42, Bank Square, Sec-17B, Chandigarh 160 017 0172 2709678 chchandigarh@pnb.co.in
    Chennai PNB Towers, 2nd & 3rd Floor, No.46-49, Royapettah High Road, Royapettah, Chennai 600 014 044 28120201 chchennai@pnb.co.in
    Coimbatore 179, Khanda Enclave, Ram Nagar, Coimbatore 641 009, Tamil Nadu 0422 2238841 chtrichy@pnb.co.in
    Dehradun PNB House, 1 Paltan Bazar, Dehradun, Uttarakhand 248 001 0135 2710107 chdehradun@pnb.co.in
    Delhi Central Rajendra Bhawan, Rajendra Place, New Delhi 110 008 011 25753581 chcentraldelhi@pnb.co.in
    Delhi North Rajendra Bhawan, Rajendra Place, New Delhi 110 008 011 25864287 chnorthdelhi@pnb.co.in
    Delhi South Rajendra Bhawan, Rajendra Place, New Delhi 110 008 011 25728133 chsouthdelhi@pnb.co.in
    Ernakulam PNB House, 2nd Floor, 40/1461, Market Road, Ernakulam, Kochi, Kerala 682 011 0484 2384614 chernakulam@pnb.co.in
    Gwalior Vatsal Mansion, City Centre, Gwalior, Madhya Pradesh 0751 2430037 chgwalior@pnb.co.in
    Hyderabad 6-1-73, Sayeed Plaza, Saifabad, Hyderabad 500 004 040 23235646 chhyderabad@pnb.co.in
    Indore 20, Sneh Nagar, Indore, Madhya Pradesh 0731 4224022 chindore@pnb.co.in
    Jabalpur 1227, Napier Town, Jabalpur, Madhya Pradesh 482 001 0761 2401084 chjabalpur@pnb.co.in
    Jaipur 2, Nehru Place, Tonk Road, Jaipur, Rajasthan 302 015 0141 2747135 chjaipur@pnb.co.in
    Jalandhar Civil Lines, Jalandhar, Punjab 144 001 0181 2224922 chjalandhar@pnb.co.in
    Jammu Gupta Tower, 1st Floor, Rail Head Complex, Bahu Plaza, Jammu 180 012 0191 2471979 chjammu@pnb.co.in
    Jodhpur 802, Angira Darpan, 1st Floor, Chopasni Road, Jodhpur, Rajasthan 342 003 0291 2431958 chjodhpur@pnb.co.in
    Kanpur 59/29 Birhana Road, Kanpur, Uttar Pradesh 208 001 0512 2312448 chkanpur@pnb.co.in
    Kolkata A G Tower, 3rd Floor, 125/1, Park Street, Kolkata 700 017 033 26543510 chkolkatta@pnb.co.in
    Lucknow 4, Vibhuti Khand, Opposite PICUP Building, Gomti Nagar, Lucknow, U. P. 226 010 0522 2306818 chlucknow@pnb.co.in
    Mumbai (City) Maker Tower F - Wing, 7th Floor, Cuffe Parade, World Trade Centre, Mumbai 022 22186829 chmumbaicity@pnb.co.in
    Mumbai (Suburb) Plot Noc-5, G Block, Bandra Kurla Complex, Bandra (East), Mumbai 400 051 022 26532678 chmumbaisuburb@pnb.co.in
    Nagpur PNB House, Kingsway, Nagpur, Madhya Pradesh 440 001 0712 2545888 chnagpur@pnb.co.in
    Noida C-13, 3rd Floor, Sector 1, Noida 201 301 0120 4818111 chnoida@pnb.co.in
    Bhubaneswar Deen Dayal Bhawan, 4th Floor, Janpath, Ashok Nagar, Bhubaneswar, Orissa 751 009 0674 2535613 chbhubaneswar@pnb.co.in
    Patna Chanakya Tower, R Block, Patna 800 001 0612 2228242 chpatna@pnb.co.in
    Pune Aurora Towers, Mezzanine Floor, 9 Moledina Road, Pune Camp, Pune 411 001 020 26133863 chpune@pnb.co.in
    Raipur Circle Office Raipur, Plot No. 46, Sector 24, Opposite Block A, Atal Nagar (Naya Raipur) 641 009 0771 2226223 chraipur@pnb.co.in
    Ranchi Bagroy Market, Main Road, Ranchi 834 001 0651 2331073 chranchi@pnb.co.in
    Shimla Regent House, Near Lift, The Mall, Shimla, H. P. 171 001 0177 2651733 chshimla@pnb.co.in
    Surat 4th Floor, Tulsi Krupa Arcade, Aaimata Chowk, Suratbardoli Road, Surat 395 010 0261 2701001 chsurat@pnb.co.in
    Udaipur LIC Building, 3rd Floor, Reti Stand, Udaipur 313 002 0294 6611100 chudaipur@pnb.co.in
    Varanasi S 20/56 D, Kenndy Road, The Mall, Cantonment, Varanasi, U P 221 002 0542 2506063 chvaranasi@pnb.co.in
    Vijayawada House No. 9-35, First Floor, Kavuri Towers, Kamayya Thopu Centre, Kanuru, Vijayawada, Andhra Pradesh 520 007 0866 2562821 chandhra@pnb.co.in

    Punjab National Bank Credit Card Enquiries

    If you have any of these common credit card queries, here’s how you can go about solving them.

    In Case of Card Theft: In case your card has been stolen or is lost, you should call the customer care helpline on 1800 180 2345 or 0120 4616200.

    Alternatively, you can email creditcardpnb@pnb.co.in and hotlist your card. This will prevent anyone from fraudulently using your card.

    In Case of Your Card Being Blocked: If your card has been mistakenly blocked, please call customer care to see if it can be unblocked. If your card cannot be unblocked, you will have to request for a replacement credit card.

    Punjab National Bank Credit Card Customer Care International Helpline Number

    Overseas customers who have a PNB credit card or cardholders who are overseas, can call the following helpline number:

    NRI customers can also call these international toll-free numbers:

    Location International Toll-Free Number
    United States 18444519295
    United Kingdom 448000318030
    UAE 800035770298

    Other numbers that you can call include:

    Send an email to:

    All NRI and PIO persons can also visit the NRI help desk at the following zonal offices for any card-related information or queries:

    Location Landline Number Mobile Number Email ID
    Agra 0562 25209114 817111322 subhash.chander3@pnb.co.in
    Bhopal 0755 4700421 9971550981 sksinghal2@pnb.co.in
    Chennai 044 28120279 9444601725 zochennai@pnb.co.in
    Chandigarh 0172 2709509 7219306699 pramodpandey@pnb.co.in
    Delhi 011 257120460 8427770460 fgmdelmkt@pnb.co.in
    Jaipur 0141 4031187 8003955888 anandsoni@pnb.co.in
    Kolkata 033 22358014 8809601743 bsadhu@pnb.co.in
    Lucknow 0522 2728033 9415339017 fibacklko@pnb.co.in
    Ludhiana 0161 2550698 9815552592 zoludhiana@pnb.co.in
    Meerut 0121 2671992 7042616140 sunitauppal@pnb.co.in
    Mumbai 022 22044876 9960668888 pravinchandra.thakur@pnb.co.in
    Patna 0612 507059 9102678008 gurupada@pnb.co.in
    Shimla 0177 2651487 9816084770 kl.kukreja@pnb.co.in

    Punjab National Bank Email Address Details

    If you wish to send the bank an email with your query, address your email to:

    You can also send an email to the customer care division. The email address for the same is:

    Punjab National Bank Credit Card Grievance Redressal

    As part of Punjab National Bank's grievance redressal system, if you are not happy with the solution provided to you by the customer care centre, you can always escalate your complaint.

    As per the escalation matrix, the different stages of a complaint are:

    • Level 1: Call the customer care centre, send an email, or approach the branch manager with your concern.
    • Level 2: If you are unsatisfied with the solution provided to you, you can approach the zonal manager of your region or the general manager of the head office.
    • Level 3: You can approach the nodal officer or the principal nodal officer for a resolution of your complaint.
    • Level 4: If the nodal officer or the principal nodal officer is unable to provide you with a satisfactory solution, you can then approach the banking ombudsman for your region.

    Punjab National Bank Nodal Office Contact Details

    The nodal officers for all PNB circle offices will be the circle head. The contact details have been provided under the subheading ‘Punjab National Bank Circle Office Contact Details’.

    If the nodal officer is unable to solve your problem, contact the principal nodal officer. The contact details are:

    The General Manager
    Punjab National Bank
    Customer Service Department
    Sector 10, Dwarka
    New Delhi 110 075
    Phone: 011 28044153
    Email: care@pnb.co.in

    Write to Punjab National Bank

    You can also send your queries via post. Address them to:

    PNB
    Credit Card Processing Centre
    3rd Floor, Rajendra Bhawan
    Near Metro Station Rajendra Place
    New Delhi 110 008

    Other Ways to Get in Touch with Punjab National Bank

    You can also get in touch with the bank via these methods:

    Online

    You can submit your complaint online by navigating to the complaint page on the website. You can get to this webpage from the bank’s ‘Contact Us’ page.

    You can also submit any feedback or suggestions you may have via this method.

    Visit the Bank

    You can also visit your nearest Punjab National Bank branch or go to the branch you bank with to have your concerns addressed.

    If you decide to submit your complaint to the bank, you will have to fill in the complaint form, submit it to the bank manager, and receive acknowledgement of the same.

    You can either download this form from the website or get it from the manager at the bank. All branches will have a perforated complaint book.

    Feedback Kiosk

    All circle offices and zonal offices have on-line complaint-cum- feedback kiosks. You can also submit your complaints via this kiosk. Alternatively, you can also provide any feedback or suggestions you may have.

    At the end of the day, do remember that if despite following the escalation matrix, your concerns haven’t been addressed, you can always approach the banking ombudsman.

    The banking ombudsman is appointed by the Reserve Bank of India and is a neutral third party who will look into your concern.

      

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

    PNB Credit Card Customer Care Reviews

    • Punjab National Bank Credit Card
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding credit card with Punjab national bank,their service is too good, they have not charged annual fee in this card, and i am happy with there credit limit, and i got this credit card as i have my salary account with it so they have given me this credit card, overall service is good.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jul 11, 2019
    • Punjab National Bank
      Punjab National Bank Credit Card
      "Need to prvide cash back"
      0.5 4.0/5 "Great!"
      I am holding PUNJAB NATIONAL BANK credit card for more than 9 years. It is a life time free credit card and the limit is good. The service is good in this bank but there is no much discounts are providing. I use this card for shopping purpose based on the usage I get reward points but I have not receive cash back yet. If I spend for 100 rupees I get 1 point. It is avail for an EMI option.
      Was this review helpful? 0
      , patna
      Reviewed on Jul 11, 2019
    • Punjab National Bank Credit Card
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have a Punjab National Bank credit card which was directly taken from the bank, I am using this card for more than a year. The customer service is good as I get a immediate response when I contact them for any query. I have reward points and cash back offers as well .I am comfortable with this service.
      Was this review helpful? 1
      , kolkata
      Reviewed on Jun 02, 2019
    • Punjab National Bank Credit Card
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have Punjab National Bank Credit card which was directly applied and using for the past 2 years.This is a free card and the credit limit was also sufficient,customer service is very nice so far no issues faced on using this card ,There are cash back reward points as well. Cash back offers and reward points are there getting regularly.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 20, 2019
    • Punjab National Bank Credit Card
      "Good"
      0.5 5.0/5 "Blown Away!"
      I am holding PUNJAB NATIONAL bank credit card for more than one year. I got an offer from bank to apply. It is an annual fee chargeable. On time the card was received. The credit limit is more than sufficient. The customer service is good and also it is very much supportive too.
      Was this review helpful? 1
      , noida
      Reviewed on May 17, 2019
    • Punjab National Bank Credit Card
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I am using Punjab National Bank credit card which am happy with the benefits. The customer service is very good. I never tried for EMI conversion but it has option for it. I do get a reward points on my transactions. The platinum card is a life time free.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 15, 2019
    • Punjab National Bank Credit Card
      "Not satisfied "
      0.5 1.0/5 "Really Bad"
      I have been applied for Punjab national bank credit card for recently, it rupay card but i am not happy with their service, i am not happy with the payment option like if any one has credit card with this bank then no use because they say that i should maintain saving account as well with them. even i got card after 5 months it was too much delay, i have issue in doing payment or doing any transactions.
      Was this review helpful? 0
      , new delhi
      Reviewed on Apr 25, 2019
    • Punjab National Bank Credit Card
      "Good"
      0.5 3.0/5 "Satisfactory"
      I have one more credit card last two years from punjab national bank , this is free card , but I am not satisfied with credit limit just 10k after using 1.6years then increase only 10k , now credit limit is 20k , and their customer service is good ,
      Was this review helpful? 1
      , new delhi
      Reviewed on Apr 24, 2019
    • Punjab National Bank Credit Card
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      I was using punjab national bank credit card but last 2 years I closed this card , their customer service is not good and response not properly , I was not getting any offer but I used three years after that I closed that card , I was not happy with that bank,
      Was this review helpful? 1
      , hyderabad
      Reviewed on Apr 12, 2019
    • Punjab National Bank Credit Card
      "GOOD BANKING"
      0.5 5.0/5 "Blown Away!"
      PUNJAB NATIONAL BANK is the bank where i am holding the savings account with this bank. The online banking with this bank is easy also it is convenient to access with no issues. The customer support is good also they are responsive by helping the quires.
      Was this review helpful? 2
      , bangalore
      Reviewed on Mar 18, 2019
    • Punjab National Bank Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      I am happy with punjab national bank credit card , They have not charged me annual fee as it is life time free credit card, and i am happy with the credit limit which they have given me in this card,Their service is good,They use to give good offers .
      Was this review helpful? 0
      , delhi
      Reviewed on Mar 11, 2019
    • Punjab National Bank Credit Card
      "Customer services are not satisfactory"
      0.5 3.0/5 "Satisfactory"
      In PNB VISA CC , i am using Global credit card . Last year i went to Hongkong , where majority of the shops this card has been declined . I informed to the customer service . Not even i am not getting my monthly statement either digitally and manually . Customer service is also not responding properly , need improvement in that . But is the Free PNB credit card for me .
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 22, 2019
    • Punjab National Bank Credit Card
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have a credit card from Punjab National Bank and its been 5 years. The credit limit needs to be improved. They don't charge annual fee. The customer service was good. I never used the Flexi Pay. I am using the card for multi purpose. Am getting multiple benefits like reward points and etc.
      Was this review helpful? 4
      , new delhi
      Reviewed on Feb 13, 2019
    • Punjab National Bank Credit Card
      "Good Card"
      0.5 5.0/5 "Blown Away!"
      I hold PNB bank credit card and i am happy with the services. The limit given on my card is good and i am satisfied with the limit. Its a life time free card with no annual charges. Payment options are easy and The customer service is good and they are always reachable.
      Was this review helpful? 1
      , nasik
      Reviewed on Feb 02, 2019
    • Punjab National Bank Credit Card
      "Good Card"
      0.5 4.0/5 "Great!"
      I have been using Punjab national bank credit card for last 10 years , am happy with the credit limit which they have offered . There is no annual charges for the card as its life time free card , This card hold good benefits . Am pretty much satisfied with the credit card . Their customer service and response is good .
      Was this review helpful? 2
      , chennai
      Reviewed on Jan 18, 2019
    • Punjab National Bank Credit Card
      "Good card"
      0.5 4.5/5 "Excellent!"
      There was no issues on the credit card experience. The customer service was very fine. I have been using Punjab National Bank card for around 10 years. I use it only for shopping and there was no offers, its just a basic card. I can covert the payment into EMI and the charges are minimal which is 3%.
      Was this review helpful? 3
      , bangalore
      Reviewed on Jan 14, 2019
    • Punjab National Bank Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      I have been using PNB credit card for almost 2 to 3 years. The credit limit is minimal because its my first credit card. The annual fee is around 500 rupees. It was helpful for multi purpose. They need to improve the customer service on the branch. There is no hidden charges.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Jan 03, 2019
    • Punjab National Bank Credit Card
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My credit card with Punjab National bank is good and there are no hassles in the process. The customer support and response is fine and there has been no inconvenience to bank with them for the card. The billing is clear and timely too. There are good deals.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Dec 18, 2018
    • Punjab National Bank Credit Card
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      I am using PNB credit card from last 1.5 years, annual fee is applicable for this credit card and i am happy with the credit limit. I did not find any offers on this credit card so far and i face service problem many times in this bank.
      Was this review helpful? 1
      , ahmedabad
      Reviewed on Nov 26, 2018
    • Punjab National Bank Credit Card
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I had been holding this card for the last two to three years and the banking services which they had been providing so far had been good. They also had given me with a good credit limit with the card and there has been good benefits with the card like reward points but the cash back offers has been less. The services from the customer support and their staff responses had been good.
      Was this review helpful? 3
      , new delhi
      Reviewed on Jul 06, 2018
    Common Loader Icon
    reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.