Punjab National Bank credit card holders can have their queries answered by reaching out to the bank’s customer care service centre. The different ways by which you can reach out to the bank are mentioned here.
Punjab National Bank Credit Card Toll-Free and Tolled Numbers
Call the bank on the following numbers for any credit card related queries, concerns, or complaints:
If you cannot reach the credit card customer care centre, you can also call the general customer care centre on:
- 1800 180 2222 (toll-free number)
- 1800 1032 2222 (toll-free number)
- 0120 2490000 (tolled number) - for global users
Punjab National Bank Circle Office Contact Details (City-Wise)
|Location||Circle Head Name||Contact Number||Address|
|Agra||Ashwin Kumar Singh||0562-2851336||1-2 Raghunath Nagar Mg Road Agra email@example.com|
|Ahmedabad||Anupam||079 26583958||6th Floor, Gujarat Bhawan, Beside MJ Library, Ellis Bridge, Ashram Road, Ahmedabadfirstname.lastname@example.org|
|Amritsar-North||Rajesh Kumar||0183-5068120||Punjab National Bank,2nd Floor Opp.St.Francis School, Mcleod Road,Amritsaremail@example.com|
|Amritsar-South||Arun Gupta||0183-2507203,2507201||Punjab National Bank,,Plot No.10, Administrative Block, First Floor, Distt ,Shopping Complex,Ranjit Avenue,Amritsarfirstname.lastname@example.org|
|Bangalore-East||Vijay Kumar||080-25584509||Raheja Towers,26-27,M.G.Road,Bengalauru-560001||-|
|Bangalore-West||Basant Kumar||080-25808905||100, Mosque Road, Frazer Road, Bangalore ,Pin email@example.com|
|Bhopal||Purna Chandra Behera||0755 2553213||Punjab National Zonal Office - 1st Floor - Pnb House 1, Arera Hills, Bhopal - firstname.lastname@example.org|
|Bhubaneshwar||Paresh Kumar Das||-||4th Floor, Deendayal Bhawan, HUDCO Building, Ashok Nagar, Janpath, Bhubaneswaremail@example.com|
|Chandigarh||Sudhir Kumar||0172 2709678||2nd Floor, PNB House, Bank Square, Sector- 17 B, Chandigarhfirstname.lastname@example.org|
|Chennai-North||Ratish Kumar Singh||044 28502001||No.769, Spencer Plaza, Circle office, 2nd floor, Anna Salai, Chennai- 600 002||-|
|Chennai-South||Mohd Masqud Ali||044-28120200||PNB towers, 2nd & 3rd floor, No.46-49, RH Road, Royapettah, Chennai- email@example.com|
|Coimbatore||L.Ramanathan||0422-2238802||Circle Office, Ground Floor, Khanda Enclave, 179, Sarojini St, Ramnagar, Coimbatore- firstname.lastname@example.org|
|Dehradun-East||Yeshpal Singh Rajput||0135 2710107||1, Pnb House, Paltan Bazar, Dehradunemail@example.com|
|Dehradun-West||Rajinder Kumar Bhatia||-||1, Pnb House, Paltan Bazar, Dehradun-248001-TEMPORARYfirstname.lastname@example.org|
|New Delhi||Ram Chander Kuhar||011 - 49720941, 49270901||2nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhiemail@example.com|
|Delhi North||Deepak Sharma||011 25864287||2nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhifirstname.lastname@example.org|
|Delhi South||Rajesh Mishra||011 25728133||Rajendra Bhawan, Rajendra Place, New Delhiemail@example.com|
|Delhi-East||Ram Kishor Meena||011-22469787||Opp. Nirman Vihar Metro Station, Laxmi Nager, Scope Tower (eUBI Building), New Delhifirstname.lastname@example.org|
|Delhi-West||Praveen Kumar Gupta||011 - 23741564, 23741565||P-9/90, Connaught Circus, New Delhi-110001||cowestdelhi|
|Ernakulam||Surinder Kumar||0484-2384622||40/1461, Market Road, Ernakulamemail@example.com|
|Faridabad||Harvinder Yadav||-||NIT, Faridabadfirstname.lastname@example.org|
|Ghaziabad||Rajeev Bansal||0120 - 2702721||KJ-13, Kavi Nagar, Ghaziabad (UP)-201002 (Existing Circle of eOBC)||email@example.com|
|Gwalior||Navneet Sharma||0761-2403229||Circle Office , 7-C Vatsal Mansion, Ground Floor, Infront Of Aditya College, City Centre, Gwaliorfirstname.lastname@example.org|
|Hubli||Venkateswarlu C||-||C/O Pnb Dharwad ,Subhas Road,Dharwad email@example.com|
|Hyderabad||Vinayak Krishna Sardeshpande||040-23243080||6-1-73,2nd Floor, Saeed Plaza, Lakdi-Ka-Pul, Hyderabad, Telangana-500 firstname.lastname@example.org|
|Indore||Prem Kumar Aggarwal||0731 4224022||Punjab National Bank, Circle Office, 20 Sneh Nagar Indore - email@example.com|
|Jabalpur||Sanjay Verma||0761-2403229||Punjab National Bank, Circle Office , 1227 Napier Town , Jabalpurfirstname.lastname@example.org|
|Jaipur-Ajmer||Deepak Mathur||1412716502||Jhalana Institutional Area, Jhalana, Jaipuremail@example.com|
|Jaipur-Dausa||Sunil Kumar Aneja||1412747135||2 Nehru Place, Tonk Road, Jaipurfirstname.lastname@example.org|
|Jaipur-Sikar||Abhinandan Kumar Sogani||-||2 Nehru Place, Tonk Road, Jaipuremail@example.com|
|Jalandhar-East||Arabinda Panda||0181-4697616, 4697601||Civil Line, Jalandhar, Punjabfirstname.lastname@example.org|
|Jalandhar-West||Surender Singh||0181-5008844, 5087711||Punjab national bank,circle office,1st floor ,922, g.t. Road,email@example.com|
|Jammu||Sanjeev Kumar Dhupar||0191 2471979||Gupta Towers, Bahu Plazza,Rail Head Complex,Jammufirstname.lastname@example.org|
|Jodhpur||Rajiv Mahajan||0291-2439069||802, Angira Darpan, Ground Floor, Chopasani Road, Jodhpuremail@example.com|
|Kanpur||Ranjana Khare||-||59/29,Birhana Road, Kanpur -208 001 (U.P.)||firstname.lastname@example.org|
|Kolkata-East||Rajesh Bhowmick||033-4027 7201||AG Towers, 3rd Floor, 125/1, Park Street, Kolkata-700017 (Temporary Arrangement)||email@example.com|
|Kolkata-North||Puskar Kumar Tarai||033- 2337 9553||DD 11, Salt Lake, Sector- 1, Kolkata- firstname.lastname@example.org|
|Kolkata-South||Sunil Agarwal||033-024985791||627/2 DH Road Kolkata 1st Floor700034email@example.com|
|Kolkata-West||Bipin Bihari Sahoo||-||3rd Floor, 4 N C Dutta Sarani, Kolkata- firstname.lastname@example.org|
|Lucknow-East||Pawan Kumar||0522-4948453||First floor Eldeco Corporate chamber -1, VIbhuti khand, gomti nagar,Lucknow email@example.com|
|Lucknow-West||Aneesh Humble Kinder||0522-2200715||4-A Habibullah Estate Hazratganj Lucknowfirstname.lastname@example.org|
|Ludhiana-East||Rakesh Kumar Jain||0161-2550121||Site no. 5, ferozepur road, ludhiana, email@example.com|
|Ludhiana-West||Jayanta Haldar||0161-2550130||Site no. 5, ferozepur road, ludhiana, firstname.lastname@example.org|
|Madurai||N Balasubramanian||-||C21, 2nd floor, Gupta Complex, 80 ft Road, Anna Nagar, Madurai- 625 email@example.com|
|Meerut-East||S N Gupta||-||495/1 Rpg Tower, Mangal Pandey Nagar, Meerutfirstname.lastname@example.org|
|Meerut-West||Nilesh Kumar||0121-2671230||Lic Building, Prabhat Nagar, Meerut -email@example.com|
|Mumbai-Central||Mukesh Kumar Verma||022-26532678||PNB Pragati Tower, Plot No.C-9, G Block, Bandra Kurla Complex, Bandra East, Mumbai – firstname.lastname@example.org|
|Mumbai-City||Dinesh Chandra||022-22186829||7th floor, Maker Tower “F”, Cuffe Parade, Mumbaiemail@example.com|
|Mumbai- Western||Radhika Shivram Bhatawadekar||022-43434610||Aman Chambers, 1st Floor, Off Veer Savarkar Marg, Prabhadevi, Mumbaifirstname.lastname@example.org|
|Nagpur||B.P Rao||0712-2544937||GF, PNB HOUSE, Kingsway, Nagpur – email@example.com|
|Noida||Amir Singh Yadav||0120 - 4818111||Sector-1, Noida (Up)||firstname.lastname@example.org|
|Patna-North||Sudhir Dalal||-||2nd Floor Chanakya Towers, R Block, Patna email@example.com|
|Patna-South||Ravi Prakash Poddar||-||2nd floor, Chandpura Palace Bank Road, West Gandhi Maidan Patnafirstname.lastname@example.org|
|Pune||Sunil Kumar Page||020 26133863||9, Moledina Road, Aurora Tower, Camp, Pune - email@example.com|
|Raipur||Manmohan Lal Chandna||0771-2210400||Circle Office, ground floor, Plot No. 46, Sector 24, Opposite Block `A Office Campus, Atal Nagar, Naya Raipurfirstname.lastname@example.org|
|Ranchi-North||Rati Kant Tripathi||-||4th floor, Saluja tower, P. P. Compound, Main Road, Ranchiemail@example.com|
|Ranchi-South||Deepak Kumar Shrivastav||0651-2531900||5th floor Nile Complex, Kantatoli, Ranchifirstname.lastname@example.org|
|Shimla||Sushil Khurana||0177-2651733||Regent House, The Mall Shimla- email@example.com|
|Surat||Deepak Kumar Kathuria||0261 2701001||4th Floor, Tulsi Krupa Arcade, Near AAI Mata Chock, Parvat Patia, Suratfirstname.lastname@example.org|
|Thane||Vijay B Patilemail@example.com|
|Udaipur||Vimal Kumar Sharma||0294-2688001||LIC Building, 3rd Floor, Sub city Centre, Reti Stand, Udaipur - firstname.lastname@example.org|
|Vadodara||Dilip Kedar||0265 2361734||Ground Floor, Fortune Tower, Vadodara Stock Exchange Building, M5UA, Opp Univ Campus, Sarod, Sayajiganj, email@example.com|
|Varanasi||Harbans Singh Kanwar||-||S 20/56, D, The Mall, Kennedy Road, Cantt; Varanasi-221 002(U.P.)||firstname.lastname@example.org|
|Vijayawada||Uday Bhaskar Reddy||-||9-35,1st Floor,Kavuri Towers,Kamayya Thopu Centre,Kanruemail@example.com|
Punjab National Bank Credit Card Enquiries
If you have any of these common credit card queries, here’s how you can go about solving them.
Alternatively, you can email firstname.lastname@example.org and hotlist your card. This will prevent anyone from fraudulently using your card.
In Case of Your Card Being Blocked: If your card has been mistakenly blocked, please call customer care to see if it can be unblocked. If your card cannot be unblocked, you will have to request for a replacement credit card.
Punjab National Bank Credit Card Customer Care International Helpline Number
Overseas customers who have a PNB credit card or cardholders who are overseas, can call the following helpline number:
NRI customers can also call these international toll-free numbers:
|Location||International Toll-Free Number|
Other numbers that you can call include
Send an email to:
All NRI and PIO persons can also visit the NRI help desk at the following zonal offices for any card-related information or queries:
|Location||Landline Number||Mobile Number||Email ID|
|Agra||0562 email@example.com, firstname.lastname@example.org|
|Bhopal||0755 email@example.com, firstname.lastname@example.org|
Punjab National Bank Email Address Details
If you wish to send the bank an email with your query, address your email to:
You can also send an email to the customer care division. The email address for the same is:
Punjab National Bank Credit Card Grievance Redressal
As part of Punjab National Bank's grievance redressal system, if you are not happy with the solution provided to you by the customer care centre, you can always escalate your complaint.
As per the escalation matrix, the different stages of a complaint are:
- Level 1: Call the customer care centre, send an email, or approach the branch manager with your concern.
- Level 2: If you are unsatisfied with the solution provided to you, you can approach the zonal manager of your region or the general manager of the head office.
- Level 3: You can approach the nodal officer or the principal nodal officer for a resolution of your complaint.
- Level 4: If the nodal officer or the principal nodal officer is unable to provide you with a satisfactory solution, you can then approach the banking ombudsman for your region.
Punjab National Bank Nodal Office Contact Details
The nodal officers for all PNB circle offices will be the circle head. The contact details have been provided under the subheading ‘Punjab National Bank Circle Office Contact Details’.
If the nodal officer is unable to solve your problem, contact the principal nodal officer. The contact details are:
The General Manager
Punjab National Bank
Customer Service Department
Sector 10, Dwarka
New Delhi 110 075
Phone: 011 28044153
Write to Punjab National Bank
You can also send your queries via post. Address them to:
Credit Card Processing Centre
3rd Floor, Rajendra Bhawan
Near Metro Station Rajendra Place
New Delhi 110 008
Other Ways to Get in Touch with Punjab National Bank
You can also get in touch with the bank via these methods:
- You can submit your complaint online by navigating to the complaint page on the website. You can get to this webpage from the bank’s ‘Contact Us’ page.
- You can also submit any feedback or suggestions you may have via this method.
Visit the Bank
- You can also visit your nearest Punjab National Bank branch or go to the branch you bank with to have your concerns addressed.
- If you decide to submit your complaint to the bank, you will have to fill in the complaint form, submit it to the bank manager, and receive acknowledgement of the same.
- You can either download this form from the website or get it from the manager at the bank. All branches will have a perforated complaint book.
- All circle offices and zonal offices have on-line complaint-cum- feedback kiosks. You can also submit your complaints via this kiosk. Alternatively, you can also provide any feedback or suggestions you may have.
- At the end of the day, do remember that if despite following the escalation matrix, your concerns haven’t been addressed, you can always approach the banking ombudsman.
- The banking ombudsman is appointed by the Reserve Bank of India and is a neutral third party who will look into your concern.