Santa Claus comes around just once a year. In the meantime, there are Credit Cards.

PNB Credit Card Customer Care Number

Punjab National Bank credit card holders can have their queries answered by reaching out to the bank’s customer care service centre. The different ways by which you can reach out to the bank are mentioned here.

PNB Credit Card Toll free Number
PNB Credit Card 24*7 Toll free Number

Punjab National Bank Credit Card Toll-Free and Tolled Numbers

Call the bank on the following numbers for any credit card related queries, concerns, or complaints:

If you cannot reach the credit card customer care centre, you can also call the general customer care centre on:

Punjab National Bank Circle Office Contact Details (City-Wise)

Location Circle Head Name Contact Number Address Email
Agra Ashwin Kumar Singh 0562-2851336 1-2 Raghunath Nagar Mg Road Agra 282002 coagr@pnb.co.in
Ahmedabad Anupam 079 26583958 6th Floor, Gujarat Bhawan, Beside MJ Library, Ellis Bridge, Ashram Road, Ahmedabad-380006 coahm@pnb.co.in
Amritsar-North Rajesh Kumar 0183-5068120 Punjab National Bank,2nd Floor Opp.St.Francis School, Mcleod Road,Amritsar coasrnorth@pnb.co.in
Amritsar-South Arun Gupta 0183-2507203,2507201 Punjab National Bank,,Plot No.10, Administrative Block, First Floor, Distt ,Shopping Complex,Ranjit Avenue,Amritsar coasrsouth@pnb.co.in
Bangalore-East Vijay Kumar 080-25584509 Raheja Towers,26-27,M.G.Road,Bengalauru-560001 -
Bangalore-West Basant Kumar 080-25808905 100, Mosque Road, Frazer Road, Bangalore ,Pin 560005 cobangalorewest@pnb.co.in
Bhopal Purna Chandra Behera 0755 2553213 Punjab National Zonal Office - 1st Floor - Pnb House 1, Arera Hills, Bhopal - 462011 cobpl@pnb.co.in
Bhubaneshwar Paresh Kumar Das - 4th Floor, Deendayal Bhawan, HUDCO Building, Ashok Nagar, Janpath, Bhubaneswar-751009 cobbsr@pnb.co.in
Chandigarh Sudhir Kumar 0172 2709678 2nd Floor, PNB House, Bank Square, Sector- 17 B, Chandigarh cochd@pnb.co.in
Chennai-North Ratish Kumar Singh 044 28502001 No.769, Spencer Plaza, Circle office, 2nd floor, Anna Salai, Chennai- 600 002 -
Chennai-South Mohd Masqud Ali 044-28120200 PNB towers, 2nd & 3rd floor, No.46-49, RH Road, Royapettah, Chennai- 600014 cochn@pnb.co.in
Coimbatore L.Ramanathan 0422-2238802 Circle Office, Ground Floor, Khanda Enclave, 179, Sarojini St, Ramnagar, Coimbatore- 641009 cotry@pnb.co.in
Dehradun-East Yeshpal Singh Rajput 0135 2710107 1, Pnb House, Paltan Bazar, Dehradun-248001 codehraduneast@pnb.co.in
Dehradun-West Rajinder Kumar Bhatia - 1, Pnb House, Paltan Bazar, Dehradun-248001-TEMPORARY codehradunwest@pnb.co.in
New Delhi Ram Chander Kuhar 011 - 49720941, 49270901 2nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhi-110001 conewdelhi@pnb.co.in
Delhi North Deepak Sharma 011 25864287 2nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhi-110001 codelnorth@pnb.co.in
Delhi South Rajesh Mishra 011 25728133 Rajendra Bhawan, Rajendra Place, New Delhi-110008 codelsouth@pnb.co.in
Delhi-East Ram Kishor Meena 011-22469787 Opp. Nirman Vihar Metro Station, Laxmi Nager, Scope Tower (eUBI Building), New Delhi-110092 coeasedelhi@pnb.co.in
Delhi-West Praveen Kumar Gupta 011 - 23741564, 23741565 P-9/90, Connaught Circus, New Delhi-110001 cowestdelhi
Ernakulam Surinder Kumar 0484-2384622 40/1461, Market Road, Ernakulam-682011 coerk@pnb.co.in
Faridabad Harvinder Yadav - NIT, Faridabad cofaridabad@pnb.co.in
Ghaziabad Rajeev Bansal 0120 - 2702721 KJ-13, Kavi Nagar, Ghaziabad (UP)-201002 (Existing Circle of eOBC) coghaziabad@pnb.co.in
Gwalior Navneet Sharma 0761-2403229 Circle Office , 7-C Vatsal Mansion, Ground Floor, Infront Of Aditya College, City Centre, Gwalior cogwl@pnb.co.in
Hubli Venkateswarlu C - C/O Pnb Dharwad ,Subhas Road,Dharwad 580001 cohubli@pnb.co.in
Hyderabad Vinayak Krishna Sardeshpande 040-23243080 6-1-73,2nd Floor, Saeed Plaza, Lakdi-Ka-Pul, Hyderabad, Telangana-500 004 cohyd@pnb.co.in
Indore Prem Kumar Aggarwal 0731 4224022 Punjab National Bank, Circle Office, 20 Sneh Nagar Indore - 452001 coind@pnb.co.in
Jabalpur Sanjay Verma 0761-2403229 Punjab National Bank, Circle Office , 1227 Napier Town , Jabalpur-482001 cojbp@pnb.co.in
Jaipur-Ajmer Deepak Mathur 1412716502 Jhalana Institutional Area, Jhalana, Jaipur coajmer@pnb.co.in
Jaipur-Dausa Sunil Kumar Aneja 1412747135 2 Nehru Place, Tonk Road, Jaipur codausa@pnb.co.in
Jaipur-Sikar Abhinandan Kumar Sogani - 2 Nehru Place, Tonk Road, Jaipur cosikar@pnb.co.in
Jalandhar-East Arabinda Panda 0181-4697616, 4697601 Civil Line, Jalandhar, Punjab-144001 cojalandhareast@pnb.co.in
Jalandhar-West Surender Singh 0181-5008844, 5087711 Punjab national bank,circle office,1st floor ,922, g.t. Road,jalandhar-144001 cojalandharwest@pnb.co.in
Jammu Sanjeev Kumar Dhupar 0191 2471979 Gupta Towers, Bahu Plazza,Rail Head Complex,Jammu-180012 cojk@pnb.co.in
Jodhpur Rajiv Mahajan 0291-2439069 802, Angira Darpan, Ground Floor, Chopasani Road, Jodhpur-342003 cojdh@pnb.co.in
Kanpur Ranjana Khare - 59/29,Birhana Road, Kanpur -208 001 (U.P.) cokan@pnb.co.in
Kolkata-East Rajesh Bhowmick 033-4027 7201 AG Towers, 3rd Floor, 125/1, Park Street, Kolkata-700017 (Temporary Arrangement) cokolkataeast@pnb.co.in
Kolkata-North Puskar Kumar Tarai 033- 2337 9553 DD 11, Salt Lake, Sector- 1, Kolkata- 700034 cokolkatanorth@pnb.co.in
Kolkata-South Sunil Agarwal 033-024985791 627/2 DH Road Kolkata 1st Floor700034 cokolkatasouth@pnb.co.in
Kolkata-West Bipin Bihari Sahoo - 3rd Floor, 4 N C Dutta Sarani, Kolkata- 700001 cokolkatawest@pnb.co.in
Lucknow-East Pawan Kumar 0522-4948453 First floor Eldeco Corporate chamber -1, VIbhuti khand, gomti nagar,Lucknow 226010 colucknoweast@pnb.co.in
Lucknow-West Aneesh Humble Kinder 0522-2200715 4-A Habibullah Estate Hazratganj Lucknow colucknowwest@pnb.co.in
Ludhiana-East Rakesh Kumar Jain 0161-2550121 Site no. 5, ferozepur road, ludhiana, 141012 coludhianaeast@pnb.co.in
Ludhiana-West Jayanta Haldar 0161-2550130 Site no. 5, ferozepur road, ludhiana, 141012 coludhianawest@pnb.co.in
Madurai N Balasubramanian - C21, 2nd floor, Gupta Complex, 80 ft Road, Anna Nagar, Madurai- 625 020 comadurai@pnb.co.in
Meerut-East S N Gupta - 495/1 Rpg Tower, Mangal Pandey Nagar, Meerut-250003 co.mrt@pnb.co.in
Meerut-West Nilesh Kumar 0121-2671230 Lic Building, Prabhat Nagar, Meerut -250002 comrtwest@pnb.co.in
Mumbai-Central Mukesh Kumar Verma 022-26532678 PNB Pragati Tower, Plot No.C-9, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051 comumbaicentral@pnb.co.in
Mumbai-City Dinesh Chandra 022-22186829 7th floor, Maker Tower “F”, Cuffe Parade, Mumbai comumbaicity@pnb.co.in
Mumbai- Western Radhika Shivram Bhatawadekar 022-43434610 Aman Chambers, 1st Floor, Off Veer Savarkar Marg, Prabhadevi, Mumbai comumbaiwestern@pnb.co.in
Nagpur B.P Rao 0712-2544937 GF, PNB HOUSE, Kingsway, Nagpur – 440001 conagpur@pnb.co.in
Noida Amir Singh Yadav 0120 - 4818111 Sector-1, Noida (Up) conoida@pnb.co.in
Patna-North Sudhir Dalal - 2nd Floor Chanakya Towers, R Block, Patna 800001 coptn@pnb.co.in
Patna-South Ravi Prakash Poddar - 2nd floor, Chandpura Palace Bank Road, West Gandhi Maidan Patna co.ptn@pnb.co.in
Pune Sunil Kumar Page 020 26133863 9, Moledina Road, Aurora Tower, Camp, Pune - 411001 copune@pnb.co.in
Raipur Manmohan Lal Chandna 0771-2210400 Circle Office, ground floor, Plot No. 46, Sector 24, Opposite Block `A Office Campus, Atal Nagar, Naya Raipur-492018 corai@pnb.co.in
Ranchi-North Rati Kant Tripathi - 4th floor, Saluja tower, P. P. Compound, Main Road, Ranchi coranchinorth@pnb.co.in
Ranchi-South Deepak Kumar Shrivastav 0651-2531900 5th floor Nile Complex, Kantatoli, Ranchi coranchisouth@pnb.co.in
Shimla Sushil Khurana 0177-2651733 Regent House, The Mall Shimla- 171001 cosml@pnb.co.in
Surat Deepak Kumar Kathuria 0261 2701001 4th Floor, Tulsi Krupa Arcade, Near AAI Mata Chock, Parvat Patia, Surat-395010 cosurat@pnb.co.in
Thane Vijay B Patil - - cothane@pnb.co.in
Udaipur Vimal Kumar Sharma 0294-2688001 LIC Building, 3rd Floor, Sub city Centre, Reti Stand, Udaipur - 313002 coudaipur@pnb.co.in
Vadodara Dilip Kedar 0265 2361734 Ground Floor, Fortune Tower, Vadodara Stock Exchange Building, M5UA, Opp Univ Campus, Sarod, Sayajiganj, vadodara-390005 covadodara@pnb.co.in
Varanasi Harbans Singh Kanwar - S 20/56, D, The Mall, Kennedy Road, Cantt; Varanasi-221 002(U.P.) covns@pnb.co.in
Vijayawada Uday Bhaskar Reddy - 9-35,1st Floor,Kavuri Towers,Kamayya Thopu Centre,Kanru coandhra@pnb.co.in

Punjab National Bank Credit Card Enquiries

If you have any of these common credit card queries, here’s how you can go about solving them.

In Case of Card Theft: In case your card has been stolen or is lost, you should call the customer care helpline on 1800 180 2345 or 0120 4616200.

Alternatively, you can email creditcardpnb@pnb.co.in and hotlist your card. This will prevent anyone from fraudulently using your card.

In Case of Your Card Being Blocked: If your card has been mistakenly blocked, please call customer care to see if it can be unblocked. If your card cannot be unblocked, you will have to request for a replacement credit card.

Punjab National Bank Credit Card Customer Care International Helpline Number

Overseas customers who have a PNB credit card or cardholders who are overseas, can call the following helpline number:

NRI customers can also call these international toll-free numbers:

Location International Toll-Free Number
United States 18444519295
United Kingdom 448000318030
UAE 800035770298

Other numbers that you can call include

Send an email to:

All NRI and PIO persons can also visit the NRI help desk at the following zonal offices for any card-related information or queries:

Location Landline Number Mobile Number Email ID
Agra 0562 25209114 9896332756 subhash.chander3@pnb.co.in, zoagra@pnb.co.in
Bhopal 0755 4700421 9501030534 skmangla@pnb.co.in, zobhopal@pnb.co.in
Chennai 044 28120279 9444601725 zochennai@pnb.co.in
Chandigarh 0172 2709509 9549718663 amitksingh@pnb.co.in
Delhi 011-46005555 8427770460 fgmdelmkt@pnb.co.in
Jaipur 0141 4031187 8003955888 bl.meena5@pnb.co.in
Kolkata 033-22358011 9676856175 jlsahoo@pnb.co.in
Lucknow 0522 2728033 9415339017 fibacklko@pnb.co.in
Ludhiana 0161 2550698 9004111430 Rk64438@pnb.co.in
Meerut 0121 2671992 9771413729 fgmmrtmktg@pnb.co.in
Mumbai 022 22044876 9960668888 pravinchandra.thakur@pnb.co.in
Patna 0612 507059 8171001037 Sanjoy.sinha@pnb.co.in
Shimla 0177 2651487 7007944998 kumarrakesh@pnb.co.in

Punjab National Bank Email Address Details

If you wish to send the bank an email with your query, address your email to:

You can also send an email to the customer care division. The email address for the same is:

Punjab National Bank Credit Card Grievance Redressal

As part of Punjab National Bank's grievance redressal system, if you are not happy with the solution provided to you by the customer care centre, you can always escalate your complaint.

As per the escalation matrix, the different stages of a complaint are:

  • Level 1: Call the customer care centre, send an email, or approach the branch manager with your concern.
  • Level 2: If you are unsatisfied with the solution provided to you, you can approach the zonal manager of your region or the general manager of the head office.
  • Level 3: You can approach the nodal officer or the principal nodal officer for a resolution of your complaint.
  • Level 4: If the nodal officer or the principal nodal officer is unable to provide you with a satisfactory solution, you can then approach the banking ombudsman for your region.

Punjab National Bank Nodal Office Contact Details

The nodal officers for all PNB circle offices will be the circle head. The contact details have been provided under the subheading ‘Punjab National Bank Circle Office Contact Details’.

If the nodal officer is unable to solve your problem, contact the principal nodal officer. The contact details are:

The General Manager
Punjab National Bank
Customer Service Department
Sector 10, Dwarka
New Delhi 110 075
Phone: 011 28044153
Email: care@pnb.co.in

Write to Punjab National Bank

You can also send your queries via post. Address them to:

PNB
Credit Card Processing Centre
3rd Floor, Rajendra Bhawan
Near Metro Station Rajendra Place
New Delhi 110 008

Other Ways to Get in Touch with Punjab National Bank

You can also get in touch with the bank via these methods:

Online

  • You can submit your complaint online by navigating to the complaint page on the website. You can get to this webpage from the bank’s ‘Contact Us’ page.
  • You can also submit any feedback or suggestions you may have via this method.

Visit the Bank

  • You can also visit your nearest Punjab National Bank branch or go to the branch you bank with to have your concerns addressed.
  • If you decide to submit your complaint to the bank, you will have to fill in the complaint form, submit it to the bank manager, and receive acknowledgement of the same.
  • You can either download this form from the website or get it from the manager at the bank. All branches will have a perforated complaint book.

Feedback Kiosk

  • All circle offices and zonal offices have on-line complaint-cum- feedback kiosks. You can also submit your complaints via this kiosk. Alternatively, you can also provide any feedback or suggestions you may have.
  • At the end of the day, do remember that if despite following the escalation matrix, your concerns haven’t been addressed, you can always approach the banking ombudsman.
  • The banking ombudsman is appointed by the Reserve Bank of India and is a neutral third party who will look into your concern.
Credit Card Customer Care By Bank

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