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  • Bank of India Credit Card Customer Care

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  • The Bank of India customer care helpline number is 022- 40919191. You can also contact the customer care department through their toll-free helpline numbers which are 1800 220 229 and 1800 103 1906 These numbers are available for Indian Residents 24/7.

    Bank of India Credit Card Toll free Number
    Bank of India Credit Card 24*7 Toll free Number

    Bank of India Credit Card Customer Care Numbers

    If you have queries and complaints regarding your credit card, you can get in touch with the customer care department through the following numbers:

    Enquiries of all nature
    • Toll-free number - 1800 220 088
    • Landline number - (022) 40426005/40426006
    Deactivating credit card (hot listing)
    • Toll-free number - 1800 220 088
    • Landline number - (022) 40426005/40426006
    Merchant enrolment
    • Landline number - (022) 61312937

    Bank of India Credit Card Enquiries

    If you are an existing customer of Bank of India, you can call the customer care department on 1800 220 229 and 1800 103 1906 to voice out your issues and concerns. Non-bank customers too can call on the aforementioned toll-free numbers to get their credit card queries resolved.

    • Credit card hot listing toll-free number – 1800 2200 88 (for MTNL and BSNL lines)
    • Voice/cash authorisation – 022 40426004
    • Query of credit card – 022 4042 6005/4042 6006
    • To block your credit card, dial 1800 2200 88 and request to block credit card
    • You can also visit the nearest Bank of India branch and request them to block your credit card
    • For RTGS related enquiries, you can call on (022) 67447092/93 and email at rtgs.boi@bankofindia.co.in
    • For NEFT related enquiries, you can call on (022) 61312984/61312992/61312997 and email at boi.neft@bankofindia.co.in
    • For IMPS related information, you can call on (022) 61312994/61312995 and email at boi.imps@bankofindia.co.in
    • For UPI related enquiries, you can call on (022) 67447025

    Bank of India Credit Card Customer Care International Helpline Number

    Non-Resident Indians can call on the number +91 22 40919191 to report their queries or register a complaint/grievance.

    Bank of India Email Address Details

    The official email address of Bank of India is HeadOffice.CSD@bankofindia.co.in. You can voice out your concerns, raise complaints and grievances by writing to this email address.

    The email address of all the zonal offices of Bank of India have been mentioned in the table below:

    Zonal Office Email Address
    Agra zo.agra@bankofindia.co.in
    Bhagalpur zo.bhagalpur@bankofindia.co.in
    Ahmedabad zo.ahmedabad@bankofindia.co.in
    Bhopal zo.bhopal@bankofindia.co.in
    Bhubaneshwar zo.bhubaneswar@bankofindia.co.in
    Chandigarh zo.chandigarh@bankofindia.co.in
    Chennai zo.chennai@bankofindia.co.in
    Coimbatore zo.coimbatore@bankofindia.co.in
    Dhanbad zo.dhanbad@bankofindia.co.in
    Gandhinagar zo.gandhinagar@bankofindia.co.in
    Ghaziabad zo.ghaziabad@bankofindia.co.in
    Giridih zo.giridih@bankofindia.co.in
    Goa zo.goa@bankofindia.co.in
    Hazaribagh zo.hazaribagh@bankofindia.co.in
    Howrah zo.howrah@bankofindia.co.in
    Hyderabad zo.hyderabad@bankofindia.co.in
    Indore zo.indore@bankofindia.co.in
    Raipur zo.raipur@bankofindia.co.in
    Jamshedpur zo.jamshedpur@bankofindia.co.in
    Kanpur zo.kanpur@bankofindia.co.in
    Karnataka zo.karnataka@bankofindia.co.in
    Keonjhar zo.keonjhar@bankofindia.co.in
    Kerala zo.kerala@bankofindia.co.in
    Khandwa zo.khandwa@bankofindia.co.in
    Kolhapur zo.kolhapur@bankofindia.co.in
    Kolkata zo.kolkata@bankofindia.co.in
    Lucknow zo.lucknow@bankofindia.co.in
    Ludhiana zo.ludhiana@bankofindia.co.in
    Mlcbb mumbai.lcbb@bankofindia.co.in
    Mumbai North zo.mumbainorth@bankofindia.co.in
    Mumbai (South) zo.mumbaisouth@bankofindia.co.in
    Muzaffarpur zo.muzaffarpur@bankofindia.co.in
    Nagpur (I) zo.nagpur1@bankofindia.co.in
    Nagpur (II) zo.nagpur2@bankofindia.co.in
    New Delhi zo.newdelhi@bankofindia.co.in
    Patna zo.patna@bankofindia.co.in
    Pune zo.pune@bankofindia.co.in
    Raigad-Thane zo.raigadthane@bankofindia.co.in
    Rajasthan zo.rajasthan@bankofindia.co.in
    Rajkot zo.rajkot@bankofindia.co.in
    Ranchi zo.ranchi@bankofindia.co.in
    Ratnagiri zo.ratnagiri@bankofindia.co.in
    Siliguri zo.siliguri@bankofindia.co.in
    Solapur zo.solapur@bankofindia.co.in
    Ujjain zo.ujjain@bankofindia.co.in, vilas.damle@bankofindia.co.in
    Vadodara zo.vadodara@bankofindia.co.in
    Varanasi zo.varanasi@bankofindia.co.in
    Visakhapatnam zo.visakhapatnam@bankofindia.co.in

    Bank of India Credit Card Grievance Redressal

    If you have a grievance or issue that you want addressed, you can do so here - https://www.bankofindia.co.in/forms/Grievance. You will be required to enter the following information:

    • Full Name
    • Address
    • Email ID
    • Landline number
    • Mobile number
    • If you are an existing customer
    • Account number
    • State
    • City
    • Branch
    • Complaint category
    • Product and services
    • Nature and details of complaint
    • Captcha code

    Track the Status of Grievance

    If you want to track the status of your complaint, you can do so by clicking on this link - https://www.bankofindia.co.in/forms/GrievanceTrack.

    • Enter the Grievance Reference Number
    • Enter the code displayed below
    • Click on ‘Check Now’ and you will be able to view the status of your grievance

    Write to Bank of India

    In case you are not satisfied with the response, you can write directly to the Head Office of Bank of India at the below-mentioned address:

    Bank of India,
    Star House, C-5, ‘G Block’,
    Bandra Kurla Complex,
    Bandra (East), Mumbai – 400051

    FAQs

    1. Can I make my credit card payment via NEFT?
    2. Yes. You will be able to pay your dues through NEFT. To do this, you have to add Bank of India as a beneficiary in your bank’s net banking.

    3. What are the types of Mastercard Credit Cards provided by Bank of India?
    4. Bank of India provides two types of Mastercards:

      • India card – for domestic users
      • MasterCard Platinum International – for overseas users
    5. What is the maximum amount of withdrawal on the MasterCard Platinum International credit card?
    6. A maximum amount of Rs.50,000 can be withdrawn daily from the ATM.

    7. What is the eligibility for the India Card credit card of Bank of India?
    8. You have to have a minimum income of Rs.0.75 lakh to receive benefits of the India Card credit card.

    9. What are the types of Visa Cards provided by Bank of India?
    10. Bank of India provides two types of Visa Cards:

      • Visa Gold International
      • Visa Platinum International

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

    Bank of India Credit Card Customer Care Reviews

    • Bank of India Credit Card
      "Excellent card"
      0.5 5.0/5 "Blown Away!"
      I have a good experience with Bank of India for credit card. I never tried calling the customer service. The interest rate is very low than other banks, 39% Annual Percentage Rate. They are provided me a good limit. The annual fee is Rs.499 per year.
      Was this review helpful? 2
      , pune
      Reviewed on Jun 24, 2019
    • Bank of India
      Bank of India Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      I have been applied for Bank of India from long time, they have not charged me annual fee as it is life time free credit card, the credit limit which they have given to me was good, their service is good, their mobile application is user friendly, so far i have not found much offers.
      Was this review helpful? 1
      , noida
      Reviewed on Jun 18, 2019
    • Bank of India Credit Card
      "Good Service"
      0.5 4.0/5 "Great!"
      I have applied for Bank Of India credit card through the agent,The credit limit was good and the agent gave all the required details about the credit card.I have received the credit card on time without any delay .This card is very useful and good to use .I am comfortable with the service so far .
      Was this review helpful? 1
      , new delhi
      Reviewed on May 06, 2019
    • Bank of India Credit Card
      "Good card"
      0.5 3.0/5 "Satisfactory"
      The service provided by BANK OF INDIA makes them the best. There are rewards and cash back offers. Reasonable interest rates. Mobile and net-banking are very much user friendly. Easy going interface. Customer support is good and their follow up is also up to the mark .
      Was this review helpful? 6
      , new delhi
      Reviewed on Feb 28, 2019
    • Bank of India Credit Card
      "GOOD"
      0.5 4.0/5 "Great!"
      BANK OF INDIA i am using the saving account with this bank since from past two years. There are no hidden charges applicable with this bank added on that the online service is very good and satisfactory with this bank. The customer service is very good.
      Was this review helpful? 9
      , bangalore
      Reviewed on Dec 22, 2018
    • Bank of India Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      My credit card was taken with BANK OF INDIA , i am holding this card for more than 5 year .Benefits were good reward points , cash back and so many . They offered me w3ith BANK OF INDIA GOLD credit card . Their Service is good, they offered me a very good limit .
      Was this review helpful? 7
      , ahmedabad
      Reviewed on Dec 20, 2018
    • Bank of India Credit Card
      "Overall good"
      0.5 4.0/5 "Great!"
      Bank of India is good in the credit card services. The customer support is fine and and they are responsive too. The billing is clear and the statements are sent to me on time. There are no hassles till date to use the card. I get notified when I use it.
      Was this review helpful? 4
      , mumbai
      Reviewed on Oct 17, 2018
    • Bank of India Credit Card
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had been holding this card for the last one year and the services which they had been providing so far had been good. The credit limit with the card has been good and there also had been good features with the card. Their customer support also had been helpful at times.
      Was this review helpful? 1
      , vadodara
      Reviewed on Oct 01, 2018
    • Bank of India Credit Card
      "GOOD CARD"
      0.5 4.0/5 "Great!"
      My application was approved with BANK OF INDIA credit card . They offered good credit limit with this card . This card is not chargeable . I am happy with the benefits which i am getting through this credit card . Customer support and their follow up is up to the mark .
      Was this review helpful? 5
      , pune
      Reviewed on Sep 03, 2018
    • Bank of India Credit Card
      "Good banking service"
      0.5 4.0/5 "Great!"
      I am banking with Bank of India from last 4-5 years and i hold a salary account with this bank. The banking services are comparatively good than other nationalized banks. Customer service is good and they responded on time. ATM branches are working fine and there are no hidden charges.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jul 25, 2018
    • Bank of India Credit Card
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had been holding this account for almost ten years and it had been an excellent experience which i had with them. Their customer support and the staff responses had been very good where there has been a good response which they had been making. There hasn't been any sort of hidden charges which they had been making so far.
      Was this review helpful? 2
      , mumbai
      Reviewed on Jul 12, 2018
    • Bank of India Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      For last 2 years am using Bank of India Credit card. Am using this credit card for Fuel purpose . Am satisfied with credit limit of Rs1 lakh . And there are no annual charges for the card as its life time free card. Customer service and response is good .Overall am satisfied with my credit card.
      Was this review helpful? 3
      , pune
      Reviewed on Jul 11, 2018
    • Bank of India Credit Card
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Bank Of India credit card service is good. The customer support is good. The limit is sufficient for me. The online net banking is easy for navigation. The rate of interest and charges is little compared to others in the market. The offers and benefits are good with Bank Of India credit card service. It was totally an excellent experience with Bank Of India credit card service.
      Was this review helpful? 2
      , mumbai
      Reviewed on Apr 24, 2018
    • Bank of India Credit Card
      "Better service"
      0.5 3.0/5 "Satisfactory"
      I have my credit card with BANK OF INDIA. The credit limit was 20,000 which is not stausfactroy . The customer service and responses was up to the mark. I have 24/7 helpline number and I hold master International card . The fees and charges are average.
      Was this review helpful? 2
      , mumbai
      Reviewed on Jan 31, 2018
    • Bank of India Credit Card
      "Average card to use"
      0.5 3.0/5 "Satisfactory"
      I hold the bank of India credit card for more than a year. The response is not up to the mark with the bank of India. The customer support need to be improved with bank of India. The annual fee of Rs,1750 need to paid in this card. I am satisfied with this card.
      Was this review helpful? 4
      , hyderabad
      Reviewed on Dec 30, 2017
    • Bank of India Credit Card
      "Good"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with BANK OF INDIA 3 years back. I hold maestro domestic credit card and the credit limit was 35,000 which was not satisfactory . The customer service and responses was up to the mark. The validity of the card is up to 2022 and The card was approved on time.
      Was this review helpful? 0
      , chennai
      Reviewed on Dec 26, 2017
    • Bank of India Credit Card
      "Good"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with BANK OF INDIA 3 years back. I hold meatsro domestic credit card and the credit limit was 35,000 which was not satisfactory . The customer service and responses was up to the mark. The validity of the card is up to 2022 and The card was approved on time.
      Was this review helpful? 3
      , chennai
      Reviewed on Dec 23, 2017
    • Bank of India Credit Card
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been using money back credit card with boi they never provide any good offers the customer service was awesome and I uses my boi money back credit card for all my shopping needs and purchase it was a excellent experience with boi for my money back credit card service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 23, 2017
    • Bank of India Credit Card
      "Good card to use"
      0.5 5.0/5 "Blown Away!"
      I am having the bank of India credit card for past 1 year. The annual fee is zero to this card and I am satisfied with their credit limit . The customer support is good with the credit card department. The rate of interest and the charges nominal with this card and i would say it is good card to use.
      Was this review helpful? 2
      , new delhi
      Reviewed on Oct 31, 2017
    • Bank of India Credit Card
      "Need to increase the credit limit"
      0.5 3.0/5 "Satisfactory"
      I am using the credit service with Bank of India for 1.5 years. My credit limit was Rs.25,000. The annual charges are applicable on this card.The helpline number was provided to reach the customer service. I use domestic credit card and I make the payment online.
      Was this review helpful? 0
      , delhi
      Reviewed on Oct 21, 2017
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