Bank of India Credit Card Customer Care

The Bank of India customer care helpline number is 022- 40919191. You can also contact the customer care department through their toll-free helpline numbers which are 1800 220 229 and 1800 103 1906 These numbers are available for Indian Residents 24/7.

Bank of India Credit Card Customer Care Numbers

If you have queries and complaints regarding your credit card, you can get in touch with the customer care department through the following numbers:

Bank of India Credit Card Enquiries

If you are an existing customer of Bank of India, you can call the customer care department on 1800 220 229 and 1800 103 1906 to voice out your issues and concerns. Non-bank customers too can call on the aforementioned toll-free numbers to get their credit card queries resolved.

• Credit card hot listing toll-free number – 1800 2200 88 (for MTNL and BSNL lines)
• Voice/cash authorisation – 022 40426004
• Query of credit card – 022 4042 6005/4042 6006
• To block your credit card, dial 1800 2200 88 and request to block credit card
• You can also visit the nearest Bank of India branch and request them to block your credit card
• For RTGS related enquiries, you can call on (022) 67447092/93 and email at rtgs.boi@bankofindia.co.in
• For NEFT related enquiries, you can call on (022) 61312984/61312992/61312997 and email at boi.neft@bankofindia.co.in
• For IMPS related information, you can call on (022) 61312994/61312995 and email at boi.imps@bankofindia.co.in
• For UPI related enquiries, you can call on (022) 67447025

Bank of India Credit Card Customer Care International Helpline Number

Non-Resident Indians can call on the number +91 22 40919191 to report their queries or register a complaint/grievance.

Bank of India Email Address Details

The official email address of Bank of India is HeadOffice.CSD@bankofindia.co.in. You can voice out your concerns, raise complaints and grievances by writing to this email address.

The email address of all the zonal offices of Bank of India have been mentioned in the table below:

Bank of India Credit Card Grievance Redressal

If you have a grievance or issue that you want addressed, you can do so here - https://www.bankofindia.co.in/forms/Grievance. You will be required to enter the following information:

• Full Name
• Address
• Email ID
• Landline number
• Mobile number
• If you are an existing customer
• Account number
• State
• City
• Branch
• Complaint category
• Product and services
• Nature and details of complaint
• Captcha code

Track the Status of Grievance

If you want to track the status of your complaint, you can do so by clicking on this link - https://www.bankofindia.co.in/forms/GrievanceTrack.

• Enter the Grievance Reference Number
• Enter the code displayed below
• Click on ‘Check Now’ and you will be able to view the status of your grievance

Write to Bank of India

In case you are not satisfied with the response, you can write directly to the Head Office of Bank of India at the below-mentioned address:

Bank of India,
Star House, C-5, ‘G Block’,
Bandra Kurla Complex,
Bandra (East), Mumbai – 400051

FAQs

1. Can I make my credit card payment via NEFT?

Yes. You will be able to pay your dues through NEFT. To do this, you have to add Bank of India as a beneficiary in your bank’s net banking.

2. What are the types of Mastercard Credit Cards provided by Bank of India?

Bank of India provides two types of Mastercards:

• India card – for domestic users
• MasterCard Platinum International – for overseas users
3. What is the maximum amount of withdrawal on the MasterCard Platinum International credit card?

A maximum amount of Rs.50,000 can be withdrawn daily from the ATM.

4. What is the eligibility for the India Card credit card of Bank of India?

You have to have a minimum income of Rs.0.75 lakh to receive benefits of the India Card credit card.

5. What are the types of Visa Cards provided by Bank of India?

Bank of India provides two types of Visa Cards:

• Visa Gold International
• Visa Platinum International