Santa Claus comes around just once a year. In the meantime, there are Credit Cards.

Union Bank of India Credit Card Customer Care

As a Union Bank credit card holder, you can have your queries and concerns addressed by contacting the bank’s customer service centre. You can use any of the methods mentioned here to do so.

 Union Bank of India Credit Card Toll free Number
UBI Credit Card 24*7 Toll free Number

Union Bank of India 24x7 Credit Card Customer Care Toll-Free Numbers

You can contact the bank on the following toll-free and tolled numbers:

Union Bank of India Regional Office Contact Numbers

If you wish to contact any of the bank’s regional offices, you can call them on the following numbers:

Location Contact Number

(079) 26580724

(079) 26582025


(080) 22958261

(080) 22273903

(080) 22958250

Bhubaneshwar (0674) 2538500
Chandigarh (0172) 2703301

(044) 23460830

(044) 23460779

Delhi (North)

(011) 23506510

(011) 23506511

(011) 23506512

(011) 23506513

Delhi (South) (011) 23218546

(040) 23420606

(040) 23420607

Kolkata (033) 22814403

(0522) 2306894

(0522) 2306915

Mumbai (South)

(022) 22629521

(022) 22632805

(022) 22629532

(022) 22629300

Mumbai (West)

(022) 026810301

(022) 026810325


(020) 25552002

(020) 25552003

(020) 25552004

(020) 25552005


(0471) 2561111

(0471) 2561120

(0471) 2561121

(0471) 2561122

Udaipur (0294) 2411272

(0891) 2746635

(0891) 2506312

Union Bank of India Credit Card Enquiries

Have any of these common concerns? Here’s how you can have them addressed:

In Case of Credit Card Theft: If your credit card has been lost or is stolen, you should block your card immediately. You can do so by calling 1800 22 22 44 or 080 25300175.

In Case of Your Card Being Blocked: A credit card once blocked cannot be unblocked. If you had previously blocked your card, you will have to raise a request for a new one. You can do this by calling 1800 22 22 44 or 080 25300175. You can also call the customer care centre if your card is mistakenly blocked by the bank.

In Case of Disputed Credit Card Transaction: If you find a charge on your statement that you would like to dispute, you will have to submit a letter disputing the transaction and send it along with sufficient proof to:

Union Bank of India,
Credit Card Division,
708, Mercantile House,
Magazine Street, Darukhana, Reay Road,
Mumbai 400010

Alternatively, you can send an email with the required details to

Union Bank of India Credit Card Customer Care International Helpline Numbers

For all credit card related queries, non-resident customers can call the customer service centre on the following number:

You can also approach the following representative offices with your query:

Location Address Other Contact Information Chief Executive Officer
Abu Dhabi Building No 4323, Sector-2, Plot No-2, Office No –2, Sheikh Rashid Bin Saeed al Maktoum Street, (Airport Road), P.O. Box No– 111824, Abu Dhabi, UAE Phone: (971) 26222661/26222774 Email: Mr Mukesh Bharti Sharma
Antwerp Rijfstraat 2-4, 2018, Antwerp, Belgium Phone: (32) 34941893/34941542 Email: Mr A K Chaudhary
Beijing A2, Twin Towers (East), 10th Floor, B 12 Jianguomenwai Avenue, Chao Yang District, Beijing, People's Republic of China Phone: (86) 1051235066/008613910747510 Email: Mr Ravi Ranjan
Dubai Unit No.208-210, Gate Village 10, Level 2, Dubai International Financial Centre, Dubai, UAE Phone: (971) 43887200/43887300/563566523 Email: Mr Jithender Maniram
Hong Kong Suite 1903-04, 19th floor, Nine Queen Road Central, Hong Kong Phone: (852) 25242389/25242398/25242221 Email: Mr Ashutosh Kumar
Shanghai Room No 1509, Huangpu District,399, Jiu Jiang Road, Huangpu District, Shanghai-200001, People’s Republic of China. Phone: (86) 2152082258 Email: Mr Satheeshkumar Mungath
Sydney Suite 9.02, Level 9,20, Hunter Street, Sydney, NSW 2000, Australia Phone: (+612) 9221 2766/9221 0477 Email: Mr Pankaj Kumar
The United Kingdom Senator House, 85, Queen Victoria Street, London Phone: (44) 2073324250 Email: Mr Brajeshwar Sharma

Union Bank of India Customer Care Email

Address your concerns via email by sending it to:

If you have any suggestions or feedback for the bank, navigate to the feedback form on the bank’s website. Enter your contact details, provide you feedback, and hit ‘Submit’. You can also discuss your suggestions or feedback with other customers on the website’s forum.

Union Bank of India Grievance Redressal

The bank has a robust grievance redressal system in place to ensure that your concerns are satisfactorily addressed.

If you haven’t received a satisfactory response from the customer care officials, you can always contact Mr Ravindra Kumar Kashyap, the bank’s grievance redressal officer. You can call, send a fax, email, or write to Mr Kashyap.

  • Phone: 022 22896684
  • Fax: 022 2202 1924
  • Email:
  • Address:

Mr Ravindra Kumar Kashyap,

Personal Banking & Operations Department

Union Bank Bhavan

239, Vidhan Bhavan Marg,

Nariman Point, Mumbai 400 021

You can also enter your complaint, upload your supporting documents, and submit your grievance online. You can find the form on the bank’s ‘Grievance Redressal’ page.

Once you submit a complaint, you will receive a grievance ID. You can use this ID to track the status of your complaint online.

If, however, you don’t receive a response within the time period promised or the response provided isn’t satisfactory, you can always write to the nodal officer.

Union Bank of India Nodal Officers Numbers City-Wise

As part of the grievance escalation matrix, you can contact the nodal officer if your concern hasn’t been adequately addressed by the grievance redressal officer. Here is the city-wise split of nodal officers.

Location Name of Nodal Officer Contact Number Email
Ahmedabad Ravi Chander 9980927489 (079) 27551326/27/29
Bangalore Suhas Badgaonkar 9769844484 (080) 22958253
Bhopal B. P. Adhikari 9004254608 (0755) 2676729
Bhubaneshwar Binay Kumar Das 9833833868 (0674) 2538506
Chandigarh Ramanand Ram 9321951681 (0172)2713941
Chennai Shaik Abdul Rahiman 9918301879 (044) 23460747
Dehradun D. S. Badwal 7055201296 (0135) 2742280
Delhi I Dev Neel 8299131008 (011) 23506503
Delhi II Rajesh Kumar - FGMO 9495590002 (0471) 2561122
Guwahati Ram Chandra Sethi 8308837865 0361-2660638
Hyderabad R. Rangaiah 9550666644 040-23420609
Jaipur D N Gupta 9988927520
Jammu Nirvaan 9419156030 (0191) 2570132
Kanpur Arun Kumar Mishra 9899840478
Kolkata Sibil Padhan 8452948441 (033) 22814403
Mumbai (South) Mr K. Siva Sankara Rao 7506391117 (022) 22632504
Mumbai II (Goa and Maharashtra) Ajay Shrivastava 9821375815
Patna Shailendra Kumar 9721086611 (0612) 2222313
Raipur Raj Gopal Mishra 7389925503 (771) 4262547
Ranchi K. P. Mondal 8407004015
Trivandrum Ms L. K. Sreekala 9495590002

Write to Union Bank of India

You can also choose to put pen to paper and write down your concern, feedback, or query. Post this with all relevant documents to:

Union Bank Bhavan,

Vidhan Bhavan Marg,

Nariman Point,

Mumbai 400 021

Maharashtra, India

FAQs on Union Bank of India Credit Card Customer Care

  1. How do I contact the Bank of India Vishakhapatnam Regional Office?

    You can reach the Bank of India Vishakhapatnam Regional Office at (0891) 2746635 2506312.

  2. If there is a dispute with my credit card transaction, how do I contact the bank?

    You can reach out to this address in case of a credit card transaction dispute:

    • Union Bank of India,

      Credit Card Division,

      708, Mercantile House,

      Magazine Street, Darukhana, Reay Road,

      Mumbai 400010

  3. Is there a Union Bank of India branch in Dubai?

    Yes, Unit No.208-210, Gate Village 10, Level 2, Dubai International Financial Centre, Dubai, UAE.

Credit Card Customer Care By Bank

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