Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • As a Union Bank credit card holder, you can have your queries and concerns addressed by contacting the bank’s customer service centre. You can use any of the methods mentioned here to do so.

     Union Bank of India Credit Card Toll free Number
    UBI Credit Card 24*7 Toll free Number

    Union Bank of India 24x7 Credit Card Customer Care Toll-Free Numbers

    You can contact the bank on the following toll-free and tolled numbers:

    Union Bank of India Regional Office Contact Numbers

    If you wish to contact any of the bank’s regional offices, you can call them on the following numbers:

    Location Contact Number
    Ahmedabad (079) 26580724 26582025
    Bangalore (080) 22958261 22273903 22958250
    Bhubaneshwar (0674) 2538500
    Chandigarh (0172) 2703301
    Chennai (044) 23460830 23460779
    Delhi (North) (011) 23506510 23506511 23506512 23506513
    Delhi (South) (011) 23218546
    Hyderabad (040) 23420606 23420607
    Kolkata (033) 22814403
    Lucknow (0522) 2306894 2306915
    Mumbai (South) (022) 22629521 22632805 22629532 22629300
    Mumbai (West) (022) 026810301 026810325
    Pune (020) 25552002 25552003 25552004 25552005
    Trivandrum (0471) 2561111 2561120 2561121 2561122
    Udaipur (0294) 2411272
    Vishakhapatnam (0891) 2746635 2506312

    Union Bank of India Credit Card Enquiries

    Have any of these common concerns? Here’s how you can have them addressed:

    In Case of Credit Card Theft: If your credit card has been lost or is stolen, you should block your card immediately. You can do so by calling 1800 22 22 44 or 080 25300175.

    In Case of Your Card Being Blocked: A credit card once blocked cannot be unblocked. If you had previously blocked your card, you will have to raise a request for a new one. You can do this by calling 1800 22 22 44 or 080 25300175. You can also call the customer care centre if your card is mistakenly blocked by the bank.

    In Case of Disputed Credit Card Transaction: If you find a charge on your statement that you would like to dispute, you will have to submit a letter disputing the transaction and send it along with sufficient proof to:

    Union Bank of India,
    Credit Card Division,
    708, Mercantile House,
    Magazine Street, Darukhana, Reay Road,
    Mumbai 400010

    Alternatively, you can send an email with the required details to creditcards@unionbankofindia.com.

    Union Bank of India Credit Card Customer Care International Helpline Numbers

    For all credit card related queries, non-resident customers can call the customer service centre on the following number:

    You can also approach the following representative offices with your query:

    Location Address Other Contact Information Chief Executive Officer
    Abu Dhabi Building No 4323, Sector-2, Plot No-2, Office No –2, Sheikh Rashid Bin Saeed al Maktoum Street, (Airport Road), P.O. Box No– 111824, Abu Dhabi, UAE Phone: (971) 26222661/26222774 Email: abudhabi.uae@unionbankofindia.com Mr Mukesh Bharti Sharma
    Antwerp Rijfstraat 2-4, 2018, Antwerp, Belgium Phone: (32) 34941893/34941542 Email: ce.awp@unionbankofindia.com Mr A K Chaudhary
    Beijing A2, Twin Towers (East), 10th Floor, B 12 Jianguomenwai Avenue, Chao Yang District, Beijing, People's Republic of China Phone: (86) 1051235066/008613910747510 Email: unionbankbeijing@yahoo.com Mr Ravi Ranjan
    Dubai Unit No.208-210, Gate Village 10, Level 2, Dubai International Financial Centre, Dubai, UAE Phone: (971) 43887200/43887300/563566523 Email: difc.dubai@unionbankofindia.com Mr Jithender Maniram
    Hong Kong Suite 1903-04, 19th floor, Nine Queen Road Central, Hong Kong Phone: (852) 25242389/25242398/25242221 Email: ce.hk@unionbankofindia.com Mr Ashutosh Kumar
    Shanghai Room No 1509, Huangpu District,399, Jiu Jiang Road, Huangpu District, Shanghai-200001, People’s Republic of China. Phone: (86) 2152082258 Email: unionbankshanghai@yahoo.com Mr Satheeshkumar Mungath
    Sydney Suite 9.02, Level 9,20, Hunter Street, Sydney, NSW 2000, Australia Phone: (+612) 9221 2766/9221 0477 Email: Sydney.australia@unionbankofindia.com Mr Pankaj Kumar
    The United Kingdom Senator House, 85, Queen Victoria Street, London Phone: (44) 2073324250 Email: ceo@unionbankofindiauk.co.uk Mr Brajeshwar Sharma

    Union Bank of India Customer Care Email

    Address your concerns via email by sending it to:

    If you have any suggestions or feedback for the bank, navigate to the feedback form on the bank’s website. Enter your contact details, provide you feedback, and hit ‘Submit’. You can also discuss your suggestions or feedback with other customers on the website’s forum.

    Union Bank of India Grievance Redressal

    The bank has a robust grievance redressal system in place to ensure that your concerns are satisfactorily addressed.

    If you haven’t received a satisfactory response from the customer care officials, you can always contact Mr Ravindra Kumar Kashyap, the bank’s grievance redressal officer. You can call, send a fax, email, or write to Mr Kashyap.

    • Phone: 022 22896684
    • Fax: 022 2202 1924
    • Email: cgo@unionbankofindia.com
    • Address:

    Mr Ravindra Kumar Kashyap,
    Personal Banking & Operations Department
    Union Bank Bhavan
    239, Vidhan Bhavan Marg,
    Nariman Point, Mumbai 400 021

    You can also enter your complaint, upload your supporting documents, and submit your grievance online. You can find the form on the bank’s ‘Grievance Redressal’ page.

    Once you submit a complaint, you will receive a grievance ID. You can use this ID to track the status of your complaint online.

    If, however, you don’t receive a response within the time period promised or the response provided isn’t satisfactory, you can always write to the nodal officer.

    Union Bank of India Nodal Officers City-Wise

    As part of the grievance escalation matrix, you can contact the nodal officer if your concern hasn’t been adequately addressed by the grievance redressal officer. Here is the city-wise split of nodal officers.

    Location Name of Nodal Officer Contact Number Email
    Ahmedabad Ravi Chander 9980927489 (079) 27551326/27/29 dyrhahmedabad@unionbankofindia.com
    Bangalore Suhas Badgaonkar 9769844484 (080) 22958253 dyrh.robengaluru@unionbankofindia.com
    Bhopal B. P. Adhikari 9004254608 (0755) 2676729 dyrh.bhopal@unionbankofindia.com
    Bhubaneshwar Binay Kumar Das 9833833868 (0674) 2538506 dyrh.bhubaneswar@unionbankofindia.com
    Chandigarh Ramanand Ram 9321951681 (0172)2713941 dyrh.chandigarh@unionbankofindia.com
    Chennai Shaik Abdul Rahiman 9918301879 (044) 23460747 dyrh.chennai@unionbankofindia.com
    Dehradun D. S. Badwal 7055201296 (0135) 2742280 cmcrldrodehradun@unionbankofindia.com
    Delhi I Dev Neel 8299131008 (011) 23506503 dyrh.delhinorth@unionbankofindia.com
    Delhi II Rajesh Kumar - FGMO 9495590002 (0471) 2561122 dyrh.trivendrum@unionbankofindia.com
    Guwahati Ram Chandra Sethi 8308837865 0361-2660638 dyrh.guwahati@unionbankofindia.com
    Hyderabad R. Rangaiah 9550666644 040-23420609 dyrh.hyderabad@unionbankofindia.com
    Jaipur D N Gupta 9988927520 dyrh.jaipur@unionbankofindia.com
    Jammu Nirvaan 9419156030 (0191) 2570132 cbsjammumain@unionbankofindia.com
    Kanpur Arun Kumar Mishra 9899840478 dyrh.kanpur@unionbankofindia.com
    Kolkata Sibil Padhan 8452948441 (033) 22814403 dyrh.kolkata@unionbankofindia.com
    Mumbai (South) Mr K. Siva Sankara Rao 7506391117 (022) 22632504 dyrhmumbaisouth@unionbankofindia.com
    Mumbai II (Goa and Maharashtra) Ajay Shrivastava 9821375815 ajayshrivastava@unionbankofindia.com
    Patna Shailendra Kumar 9721086611 (0612) 2222313 dyrh.patna@unionbankofindia.com
    Raipur Raj Gopal Mishra 7389925503 (771) 4262547 dyrhraipur@unionbankofindia.com
    Ranchi K. P. Mondal 8407004015 drh.ranchi@unionbankofindia.com
    Trivandrum Ms L. K. Sreekala 9495590002 dyrh.trivendrum@unionbankofindia.com

    Write to Union Bank of India

    You can also choose to put pen to paper and write down your concern, feedback, or query. Post this with all relevant documents to:

    Union Bank Bhavan,
    Vidhan Bhavan Marg,
    Nariman Point,
    Mumbai 400 021
    Maharashtra, India

    FAQs

    1. What do I do if my query hasn’t been adequately addressed by the nodal officer in charge?
    2. In such instances, you can approach the principal nodal officer. If your concern is still not addressed, you can approach the banking ombudsman. The ombudsman is a representative chosen by the Reserve Bank of India.

    3. What do I do if someone asks for a bribe to resolve my complaint?
    4. Do not pay any bribe. If you are asked for a bribe or you are aware of corruption within the bank, contact the chief vigilance officer. The details are:

      Sri M.V.S.N. Murthy,
      Chief Vigilance Officer,
      Vigilance Department,
      10th Floor, Union Bank Bhavan,
      Nariman Point,
      Mumbai 400 021

      Email: cvo@unionbankofindia.com

      Phone number: (022) 22896400/22851662

      Note: Please use the extension 6400

    5. Can I call the customer service centre to know the balance on my credit card?
    6. Yes, you can contact the customer service centre to know the amount outstanding on your credit card as well as the balance on your card. In fact, you can call the customer service centre for any help that you may require with respect to your Union Bank of India credit card.

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    Union Bank of India Credit Card Customer Care Reviews

    • Union Bank of India Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with UNION BANK. I am using the card for purchasing booking tickets, shopping purpose and so many. The customer service and response was better. They offered me good credit limit and i am happy with services which they offered me . It is life time free card .
      Was this review helpful? 0
      , nagpur
      Reviewed on Jul 04, 2019
    • Union Bank of India
      Union Bank of India Credit Card
      "Very Nice Card"
      0.5 5.0/5 "Blown Away!"
      I have been using the Union bank of India credit card for more than 5+ years. They provide offers like movie ticket discounts and rewards points. Now they have enhanced my limit upto Rs. 45000. No annual fee deducted in this card. Banking service is fine and the interest rates are very low.
      Was this review helpful? 4
      , mumbai
      Reviewed on Feb 16, 2019
    • Union Bank of India Credit Card
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have been using my saving account with union bank, Their service is good, but their net banking part is bit confusion, like the website have got revised after update the website, Their is no proper information website update is that, like i need to search too much for everything, like if i want to transfer then i need to then search more, there is no straight tab to check, compare to old version it was user friendly , and second part is it take time in adding beneficiary like if i want to add i need to wait till 48 hours to add it, apart from that their service is good, and their is no restriction in keeping balance, they do not charged if i maintain low.
      Was this review helpful? 2
      , thane
      Reviewed on Jan 27, 2019
    • Union Bank of India Credit Card
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had been holding this card for the last two years and they had providing me with a good service. I have requested for 50,000 credit limit and they had given that limit. The features with the card has been less and i had been using the card for shopping and everything.
      Was this review helpful? 1
      , mumbai
      Reviewed on Oct 30, 2018
    • Union Bank of India Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with UNION BANK OF INDIA , the credit limit is 100000 and it is very not satisfactory . They provide EMI facility and rate of interest is nominal with this card .Union bank of india have good features and the service are good with this bank .
      Was this review helpful? 4
      , jaipur
      Reviewed on Oct 07, 2018
    • Union Bank of India Credit Card
      "GOOD CARD"
      0.5 5.0/5 "Blown Away!"
      My saving account was taken with UNION BANK few years back, the banking services are very good when compared to other banks. Customer service is very good and their response is fine. Net banking is easy to use in UNION BANK and there are no hidden charges on any transactions.
      Was this review helpful? 4
      , mumbai
      Reviewed on Sep 23, 2018
    • Union Bank of India Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      For last 4 years am using Union bank of India credit card . There is no annual charges for the card as its life time free card . Am satisfied with the credit limit which they have provide. Overall am satisfied with their service and response.
      Was this review helpful? 2
      , ahmedabad
      Reviewed on Aug 25, 2018
    • Union Bank of India Credit Card
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with UBI 1.5 years back. They have offered visa card and the credit limit is 60,000 which is not satisfactory and i was looking for a higher limit here. The customer service and responses was very good. Its a life time free card . The reward points and cash back offers i get for this card but tried to avail it .The interest rate and charges are good.
      Was this review helpful? 3
      , kolkata
      Reviewed on Jul 14, 2018
    • Union Bank of India Credit Card
      "Best Credit Card"
      0.5 4.0/5 "Great!"
      Customer care service is very bad. They are very fast in their banking services. Since I'm bank employee, i got the credit card easily from Union Bank of India. I have been using this card for 2 years. There are no offers in this card. It is a life time free card.
      Was this review helpful? 2
      , jaipur
      Reviewed on May 29, 2018
    • Union Bank of India Credit Card
      "Average card to use"
      0.5 1.0/5 "Really Bad"
      The credit card service is average with the Union bank of India and I hold the Union bank of India Visa International Signature credit card for more than a year. The credit card service is not up to the mark. This card is not used in all point of sales and the credit limit value is low with this card.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Mar 31, 2018
    • Union Bank of India Credit Card
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with UNION BANK which was taken 4 years back. They have offered platinum International card and the credit card was 2 lakhs. The customer service and responses was up to the mark. Its a life time free card and there are no extra charges .
      Was this review helpful? 1
      , chennai
      Reviewed on Mar 24, 2018
    • Union Bank of India Credit Card
      "Very good card to use"
      0.5 5.0/5 "Blown Away!"
      I dont have any hassle using the UBI VISA CREDIT CARD and I use this card for past 3 years. The customer support service is good with the Union bank of India. I use this UBI VISA CREDIT CARD for shopping, online purchase, for bill payments and for other usages. I am satisfied using the UBI VISA CREDIT CARD.
      Was this review helpful? 1
      , noida
      Reviewed on Mar 19, 2018
    • Union Bank of India Credit Card
      "Very good service"
      0.5 4.0/5 "Great!"
      I use a credit card called Union bank of India visa international signature credit card for past 2 years. The customer support is good with union bank of India , I get better response from Union bank. The credit limit value is pretty good with this Union bank of India visa international signature credit card.
      Was this review helpful? 1
      , new delhi
      Reviewed on Jan 25, 2018
    • Union Bank of India Credit Card
      "Good card to use"
      0.5 5.0/5 "Blown Away!"
      Holding the Union bank of India Visa International signature credit card for past 5 years. The customer support is excellent with the Union bank credit card department. I am satisfied with the credit limit. The interest and the charges are average with this card.
      Was this review helpful? 3
      , mumbai
      Reviewed on Dec 04, 2017
    • Union Bank of India Credit Card
      "GREAT"
      0.5 5.0/5 "Blown Away!"
      The customer service provided by UNION bank OF INDIA is really good as i am using the credit card . The bank gave me a credit limit of 25K on the credit card and cash withdrawal option is also there on that amount . There are no good offers available on the card .
      Was this review helpful? 3
      , alwar
      Reviewed on Dec 01, 2017
    • Union Bank of India Credit Card
      "GOOD SERVICE"
      0.5 3.0/5 "Satisfactory"
      The service provided by union Bank was very good in the credit card.They don't have much special offers but they do give some offers.They are good in service and the functionality of the card is also good. I have taken this card 1.5 years back and used it for 6 months then closed it because I dint have much to use with card. Credit limit they had offered is 85k
      Was this review helpful? 1
      , bangalore
      Reviewed on Oct 09, 2017
    • Union Bank of India Credit Card
      "Good"
      0.5 3.0/5 "Satisfactory"
      The service provided by union Bank was very good in the credit card.They don't have much special offers but they do give some offers.They are good in service and the functionality of the card is also good. I have taken this card 1.5 years back and used it for 6 months then closed it because I dint have much to use with card. Credit limit they had offered is 85k
      Was this review helpful? 1
      , bangalore
      Reviewed on May 15, 2017
    • Union Bank of India Credit Card
      "Best bank to go for"
      0.5 4.0/5 "Great!"
      I do have a credit card of Union Bank of India, I am using it from the last two months of time. Credit limit value is good one with them and the offers are nil with them like I can say its a traditional credit card. Customer service is very good with the Union bank of India.
      Was this review helpful? 1
      , bangalore
      Reviewed on Mar 25, 2017
    • Union Bank of India Credit Card
      "Best "
      0.5 5.0/5 "Blown Away!"
      I do have the credit card with the Union Bank of India and the response is good with them. Response is good because its my employer and they have provided me with the credit limit as 50000 Rupees. Customer service is good with them.
      Was this review helpful? 3
      , karur
      Reviewed on Apr 07, 2016
    • Union Bank of India Credit Card
      "Acceptable "
      0.5 4.5/5 "Excellent!"
      The service provided by union Bank was very good in the credit card.They don't have much special offers but they do give some offers.They are good in service and the functionality of the card is also good.The acceptation of the card is wide and available everywhere.
      Was this review helpful? 3
      , gurgaon
      Reviewed on Jan 13, 2016
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