Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • SBI Credit Card Customer Care Number is Rated as "Great!" by 4352 Users

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    SBI Credit Card Customer Care Number

    State Bank of India (SBI) offers its customers different types of credit cards. All credit cards offered by the bank comes with different features. Given that, it is likely that the cardholders can get confused about it. If such an instance occurs, the individual can get in touch with the representatives present at the SBI Credit Cards customer care service. The representatives can be contacted through the toll-free number, by sending them an e-mail or a SMS and even through Twitter. Queries regarding reward points, lost credit cards, and how to pay credit card bills can be addressed by getting in touch with the customer care service.

    The Customer Care Service offered by SBI enables its credit cardholders to resolve their queries without much hassles, irrespective of where he/she is based.

    SBI Credit Card Toll free Number
    SBI Credit Card Helpline Number

     

    SBI Credit Card Customer Care Phone Numbers:

    SBI credit card holders can get in touch with the customer care executives using the modes mentioned below:

    • Call on the toll-free number.
    • Contacting the bank through Twitter.
    • Sending an SMS to the customer care number.

    SBI Credit Card Customer Support:

    To get in touch with the SBI representatives, individuals can call on 1860 180 1290 and clear their queries about anything that is related to credit cards offered by SBI.

    SBI Customer Care Number 1860 180 1290

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    • Avail a gift voucher worth upto Rs.1000 from Amazon on applying for a credit card
    • Voucher will be provided upon approval of the credit card application
    • Offer will be valid from December 1, 2018 to December 31, 2018

    SBI Credit Card Customer Care Phone Numbers City Wise:

    The customer care numbers which can be contacted by individuals residing in Bangalore, Delhi, Mumbai, Chennai, and Hyderabad in a bid to address their queries are mentioned in the table below:

    Bangalore 080 - 2594 3030
    Delhi 011 - 2336 1631 , 011 - 2334 5756 , 011 - 2336 1070
    Mumbai 022 - 2644 5532 , 022 - 2644 5533
    Chennai 044 - 2821 4635
    Hyderabad 040 - 24756925

    Perfect Credit Card Deals for you

    SBI Credit Card Customer Care - SMS Number:

    If the individual is busy and is unable to resolve his queries by calling the customer care executives, he/she can just send a SMS to the representatives. If the applicant wants to get information regarding the credit card, he/she needs to SMS ‘HELP’ to 5676791. While to get a call back for the representatives, the individual must send an SMS to 9212500888 typing ‘PROBLEM’. They would get a call from the representatives within the next 48 hours.

    To get credit card account information SMS “HELP” to 5676791
    To get a call back from SBI representatives SMS “PROBLEM” to 92125 00888 to get a call back within 48 hours.

    SBI Credit Card Customer Care on Twitter:

    Send too much time on social media? If the answer is yes, you can be use the time to clear the queries regarding SBI credit cards by just connecting with SBI cards on Twitter. The twitter handle for SBI cards is @SBICard_Connect.

    SBI Customer Care on Twitter Use @SBICard_Connect to reach out to SBI card representatives.

    SBI Credit Card Customer Care email ID:

    To mail the queries as well to provide feedbacks, individuals can use the e-mail IDs mentioned below:

    SBI Credit Card Customer Care Mail ID feedback@sbicard.com
    SBI Credit Card Customer Care - Nodal Officer Nodalofficer@sbicard.com

    Once the mail is received, the representatives will respond within 8 working days.

    SBI Credit Card Customer Care Nodal/Escalation Contact Details:

    If the cardholder doesn’t get a satisfactory solution to the query or it is not resolved within a specified time, he/she can get in touch with the Head of the Customer Service or the Chief Executive Officer at the e-mail ID mentioned below:

    Customer Service Head CustomerServiceHead@sbicard.com
    Chief Executive officer CEO@sbicard.com

    SBI Credit Card Customer Care Postal Address

    Individuals can also write a letter asking for resolution of their queries. The letter can be sent on any of the address mentioned below:

    SBI Card,

    P.O. Bag 28,

    GPO,

    New Delhi – 110001 

    Or

    Head office

    SBI Card,

    Correspondence Department,

    DLF Infinity Towers,

    Tower C, 10-12 Floor, Block 2, Building-3,

    DLF Cyber City,

    Gurgaon – 122002,

    Haryana, India

    SBI Credit Card Customer Care – Grievance Redressal

    If no satisfactory solution is provided by the customer care representatives, the individuals can bring the matter to the notice of the bank officials. This can be done by contacting the grievance redressal cell. The process involved in trying to get in touch with the grievance redressal cell of SBI is mentioned below.

    • Call on 18004253800/1800112211 or send an SMS to 8008202020 typing ‘UNHAPPY’ to get a call back from the customer care representative or submit an online complaint or contact the branch manager where the SBI account is maintained.
    • If the grievance is not addressed within 10 days of registering the complaint through the ways mentioned above, the bank’s Network Nodal Officer of the state or city can be contacted through phone,fax or e-mail.

    In the table mentioned below, you can find the Network Nodal Officers present in different states.

    City/State Address Grievance Cell Contact Numbers Grievance Cell e-mail Address
    Ahmedabad (State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli) General Manager State Bank of India, Local Head Office, Bhadra, Ahmedabad-380 001 079-25510883 079-25506648 079-25506050 Fax: 079-25506648 agmcustomer.lhoahm@sbi.co.in
    Bangalore (State of Karnataka) General Manager State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore-560 001 080-25943030 080-25943500 Fax: 080-22124018 080-25943125 agmcustomer.lhoban@sbi.co.in
    Kolkata (States of West Bengal, Sikkim and U.T. of Andaman & Nicobar Islands) General Manager State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata- 700 001 033-22489333 033-22436531 033-22624954 Fax: 033-22435128 033-22435128 agmcustomer.lhokol@sbi.co.in
    Bhopal (States of Madhya Pradesh and Chhattisgarh) General Manager State Bank of India, Local Head Office, Hoshangabad Road, Bhopal- 462 011 0755-4288210 0755-2576851 0755-2575226 Fax: 0755-4059200 0755-2550106 agmcustomer.lhobho@sbi.co.in
    Bhubaneswar (State of Orissa) General Manager State Bank of India, Local Head Office, III/I, Pt. J. L. Nehru Marg, Bhubaneswar- 751 001 0674-2396580 0674-2396582 Fax: 0674-2390248 agmcustomer.lhobbhu@sbi.co.in
    Chandigarh (Chandigarh & States of HP, J & K, Punjab and the districts of Haryana) General Manager State Bank of India Local Head Office, Sector 17-B, Chandigarh - 160 017 0172-2707391 0172-2707390 0712-4567633 Fax: 0712-2713968, 2720234, 4567629 agmcustomer.lhochan@sbi.co.in
    Chennai (State of Tamil Nadu & Pondicherry) General Manager State Bank of India Local Head Office, Circletop House, 16, College Lane, Chennai - 600 006 044-28214285 044-28266141 Fax: 044-28214381 agmcustomer.lhoche@sbi.co.in
    Delhi (States of Delhi, Rajasthan, Uttaranchal & part of Haryana, districts of Agra, Aligarh, Etah, Ferozabad, Hathras, Baghpat, Mahamayanagar, Mainpuri, Mathura, Muzaffarnagar, Meerut, Saharanpur, Ghaziabad, Bulandshahr, Gautam Budh Ngr. Haryana Districts of Faridabad, Gurgaon and Sonepat. All districts of Uttaranchal General Manager, State Bank of India, Local Head Office, 11, Sansad Marg, New Delhi - 110 001 011-23407121 011-23407657 011-23407447 011-23407480 Fax: 011-23361969 agmcustomer.lhodel@sbi.co.in
    Guwahati (7 States of North-East) General Manager State Bank of India, Local Head Office, A.T. Road, Bharalumukh, Post Box No. 103, Guwahati-781 009. 0361-2237663 0361-2237513 Fax: 0361-2237664, 2237819 agmcustomer.lhoguw@sbi.co.in
    Hyderabad (State of Andhra Pradesh) General Manager State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad - 500 095 040-24756925 040-23466108 Fax: 040-24751010 agmcustomer.lhohyd@sbi.co.in
    Lucknow (State of UP covering districts other than those mentioned under New Delhi) General Manager State Bank of India, Local Head Office, New Administrative Building, Moti Mahal Marg, Hazratganj, Lucknow - 226 001 0522-2201492 0522-2201496 0522-2234012 0522-2295936 0522-2230401 Fax: 0522-2282573, 2231463 agmcustomer.lholuc@sbi.co.in
    Mumbai (States of Maharashtra & Goa) General Manager State Bank of India Local Head office, Bandra Kurla Complex Mumbai - 400 051. 022-6445525, 26445524, 26445532, 26445533, 26445432 ATM - 022 55514539, 55514540 Housing & Personal Loan - 26445543, 26445542 Fax: 26445505, 26445535, 26445530, 26445464 agmcustomer.lhomum@sbi.co.in
    Patna (States of Bihar and Jharkhand) General Manager State Bank of India, Local Head Office, Judges Court Road, Patna - 800 001 0612-2209078 0612-2209005 0612-2209080 Fax: 0612-2209006, 2209072, 2238388 agmcustomer.lhopat@sbi.co.in
    Thiruvananthapuram (State of Kerala) General Manager State Bank of India, Local head Office, S.S. Kovli Road, Thampanoor, Thiruvananthapuram – 695 001 0471-2377228 0471-2324088 0417-2377116 agmcustomer.lhotri@sbi.co.in
    • If the query is not resolved within five days of contacting the Network Nodal Officer, the matter can be escalated to the Principal Nodal Officer of SBI. The Officer can be contacted at:

    Address: Principal Nodal Officer,

    General Manager (NBG-Coordination),

    State Bank of India,

    Corporate Centre,

    State Bank Bhavan, Madam Cama Road,

    Mumbai 400 021

    Fax No: 022-22742431

    e-mail: gm.customer@sbi.co.in

    Individuals can also contact SBI’s Chairman at the address mentioned below:

    Address: Chairman,

    State Bank of India,

    Corporate Centre,

    “State Bank Bhavan”, Madam Cama Road,

    Mumbai 400 021

    Fax: 022-22742431

    e-mail: chairmansbi.customer@sbi.co.in

    If the individual’s query is not resolved within 30 days or he/she isn’t satisfied with the kind of solution that was provided, the Banking Ombudsman appointed by the Reserve Bank of India (RBI) can be contacted.

    More About State Bank of India:

    State Bank of India is the largest public sector bank in the country. It is one of the premier banks in the country and is owned by the government. The bank offers a variety of banking services to its customers. The credit cards offered by SBI are one of the sought-after products in the financial market. This is because it provides the individuals a variety of features and comes with low interest rates.

    SBI Credit Card Customer Care Reviews

    • SBI Cards Credit Card
      "Good for air port lounges"
      0.5 4.5/5 "Excellent!"
      The SBI card is good, I used to get air lounges in the air port and they issue good credit limit based on the customer profile, but they don't have any cash back. The customer support is also not good they need to improvement however card features is good and charges are nominal.
      Was this review helpful? 1
      , new delhi
      Reviewed on Jan 14, 2019
    • SBI Cards Credit Card
      "Best card"
      0.5 4.5/5 "Excellent!"
      SBI is doing good service and the offers. It has Flexi pay option and reward points can be redeemed easily. Am much satisfied with SBI and using it for 3 years. Annual charge will be waived off If I use to certain limit. The credit limit was enough to me.
      Was this review helpful? 1
      , hosur
      Reviewed on Jan 14, 2019
    • SBI Cards Credit Card
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I am using this card for the last four years and the services which they had been providing so far has been good. There has been a good credit limit with this card and there has also been some annual charges with this card as well. It has been a great service with them and the card has been helpful in many different ways.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 13, 2019
    • SBI Cards Credit Card
      "Good. Can do better"
      0.5 5.0/5 "Blown Away!"
      There are ultimate offers with State Bank of India for the credit card. Almost all the vendors have a tie up with the bank. The credit limit is good and it is of two lakhs. The only drawback is they do not have a 24 hour customer support, I am unable to contact them after 8pm.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 12, 2019
    • SBI Cards Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      SBI has charging annual fee for the credit card. The credit limit is 21K and I took it before 3months back. The charges are nominal and am happy with SBI. Using the card for shopping and am not aware of the benefits. The customer service is very good. I can do the payment via SBI app.
      Was this review helpful? 0
      , ranchi
      Reviewed on Jan 12, 2019
    • SBI Cards Credit Card
      "Excellent Customer Care"
      0.5 4.5/5 "Excellent!"
      SBI is providing fast service to the customer and also the response is also very polite on the credit card queries. They are sending the statement on time through hard copy and also the soft copy. I get some bonus points I could convert into cash back.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 11, 2019
    • SBI Cards Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with SBI . I am holding this card for past 5 year . They offered me 32000 of credit limit i am very old customer of this card but then too they have not increase the limit . The service is good and this card is for multipurpose .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 11, 2019
    • SBI Cards Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      My credit card was taken with SBI . Their customer support is also good. I make payments online which is convenient for me and never had any issues with their services. They also offered me a fair limit. I use this card for online as well offline too .
      Was this review helpful? 0
      , mumbai
      Reviewed on Jan 11, 2019
    • SBI Cards Credit Card
      "Convenient and satisfied"
      0.5 5.0/5 "Blown Away!"
      I am using SBI credit card they are providing happy service to the customer, especially on the flipkart site I get instant discount and they do have emi option. But I didn't try to convert the amount into an EMI, The credit limit which they offered its fine for me.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 11, 2019
    • SBI Cards Credit Card
      "Rewards point facility is Good"
      0.5 4.0/5 "Great!"
      My credit card was taken from SBI and its a TATA card to use. In this card, the rewards points is the best. There is 5% cashback on TATA Chroma outlets. There is a annual fee of Rs. 499 and i do the transaction of Rs. 1 lakhs and it will get waived off. SBI credit card customer care service is really good
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 10, 2019
    • SBI Cards Credit Card
      "Good Card"
      0.5 3.0/5 "Satisfactory"
      I hold a SBI credit card and the services are good. I am using this credit card since 5 years and the one concern i had with SBI services is that, the response is not good. I don't get statements to my mail address and whenever i call SBI toll free number , i don't find any response. At time it is hard to reach the customer support.
      Was this review helpful? 0
      , noida
      Reviewed on Jan 10, 2019
    • SBI Cards Credit Card
      "They should provide transparent service to the customer"
      0.5 3.5/5 "Pretty good"
      SBI service is good but recently I have a confusion they told I have emi option without any interest but when I purchased the mobile through emi option. I could see the recent bill with the interest was mentioned on my outstanding hence they should give clear information.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 09, 2019
    • SBI Cards Credit Card
      "Very Good Card"
      0.5 4.0/5 "Great!"
      My SBI credit card is having a annual fee of Rs. 3000. 3 years ago, i have bought the SBI credit card. If i use the transaction of more than 3 lakhs per annum the annual fee will get waived off. Till now the service which they have provided has been good.
      Was this review helpful? 1
      , srikakulam
      Reviewed on Jan 09, 2019
    • SBI Cards Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      I had been holding this saving account from past 8-10 years . i am using this bank service much . but till now whenever i took there service it is good , and they provide me offer but i don't opt as i don't use much and customer support team and there responsiveness is good.
      Was this review helpful? 2
      , chennai
      Reviewed on Jan 08, 2019
    • SBI Cards Credit Card
      "Excellent card"
      0.5 5.0/5 "Blown Away!"
      I have been using SBI bank credit card for a while, there service is excellent , they have charge me annual fee in this card , they have charged up to 500 rupees as an annual fee and it has been waived off and i am happy with my credit limit, and i use this bank for multiple use.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jan 08, 2019
    • SBI Cards Credit Card
      "Looking for better credit limit"
      0.5 3.0/5 "Satisfactory"
      My experience was good with SBI credit card, i received my credit card on time and there was no annual fee charged. Credit limit is less when compared to other credit cards. Customer service was good with this bank and i use this credit card for multipurpose.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 08, 2019
    • SBI Cards Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      I hold my credit card with SBI and using SBI Elite from 2006. They have given a good credit limit of 1L. I have no issues with the customer service. They charge annual fee of 4500 rupees. I am using the card for multi purpose. I am getting reward points and cash back offers. I will pay in time and not come across the charges.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 08, 2019
    • SBI Cards Credit Card
      "Need to improve the services"
      0.5 5.0/5 "Blown Away!"
      7 years back, i hold a SBI credit card. When the card validity got over, they have sent a new card to my old residential address and i have given request to sent a card to new address hence i have canceled the card. The SBI customer care service is not upto the mark. The process is really strict but they are not customer friendly.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 08, 2019
    • SBI Cards Credit Card
      "Charges should be reduced"
      0.5 3.0/5 "Satisfactory"
      I blocked my SBI credit card because they wont give clear information about the charges. And it has the annual fee around Rs. 2500 its high compared to other credit card. The customer service is helpful, but I felt the charges are high, they gave me the credit limit of RS. 50,000.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Jan 08, 2019
    • SBI Cards Credit Card
      "Best card"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with SBI. I am holding this card for past 1 year . I got SBI GOLD Credit card . Benefits were good reward point , cash back, offers on shopping . I am so much satisfied with credit limit. The customer service is good.. Overall my experience is good with SBI.
      Was this review helpful? 0
      , pune
      Reviewed on Jan 08, 2019
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