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  • SBI Credit Card Customer Care Number is Rated as "Great!" by 3393 Users

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    SBI Credit Card Customer Care Number

    Lost your SBI credit card? Have queries about how to redeem reward points? Need to know how to pay the credit card bills? All you have to do is get in touch with SBI Credit Cards customer care service. You can contact SBI through SMS, toll-free number, postal address, email and even through Twitter! Save your time and energy by getting your queries resolved from where you are. With SBI Credit Card Customer Care Service, you will be able to make the maximum out of your credit card, with no hassles.

    SBI Credit Card Toll free Number
    SBI Credit Card Helpline Number

     

     

    SBI Credit Card Customer Care Phone Numbers:

    Reach out to SBI Credit Card Customer Service by using the following modes. You can choose to use the toll-free number and get your queries sorted through the Interactive Voice Response System (IVRS). You can also choose to get your concerns addressed by contacting SBI through Twitter or sending a SMS to the customer care number.

    Credit Card Apply Online

    SBI Credit Card Customer Support:

    Use the following numbers to get in touch with SBI representatives who will answer your queries about SBI credit cards.

    SBI Customer Care Number 1860 180 1290

    SBI Credit Card Customer Care Phone Numbers City Wise:

    Refer to the table below to get credit card customer care numbers for your state or region. You can use these numbers if you have queries related to your region.

    Bangalore 080 - 2594 3030
    Delhi 011 - 2336 1631 011 - 2334 5756 011 - 2336 1070
    Mumbai 022 - 2644 5532 022 - 2644 5533
    Chennai 044 - 2821 4635
    Hyderabad 040 - 24756925

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    SBI Credit Card Customer Care - SMS Number:

    Do not have time to wait on call to get your concerns answered? Just send a SMS to SBI Cards from your phone number to get a call back from SBI representatives. You can also send a SMS from your registered phone number to view your account information.

    To get credit card account information SMS “HELP” to 5676791
    To get a call back from SBI representatives SMS “PROBLEM” to 92125 00888 to get a call back within 48 hours.

    SBI Credit Card Customer Care on Twitter:

    Are you social media savvy? You can just connect with SBI cards on twitter to get your queries and concerns answered in no time.

    SBI Customer Care on Twitter Use @SBICard_Connect to reach out to SBI card representatives.

    SBI Credit Card Customer Care email ID:

    Mail all your concerns, feedback to queries to SBI cards and get a quick response. Use the following mail id to contact SBI.

    SBI Credit Card Customer Care Mail ID feedback@sbicard.com
    SBI Credit Card Customer Care - Nodal Officer Nodalofficer@sbicard.com

    After receiving your mail, SBI cards will respond with a solution in not more than 8 working days.

    SBI Credit Card Customer Care Nodal/Escalation Contact Details:

    If you do not get a satisfactory solution or if the concern is not resolved within the specified time, you can reach out to the Customer Service Head or the Chief Executive Officer at the mail id given below.

    Customer Service Head CustomerServiceHead@sbicard.com
    Chief Executive officer CEO@sbicard.com

    SBI Credit Card Customer Care Postal Address

    You can also write and send a postal mail to seek a resolution to your SBI credit card related queries and concerns. Your requests in writing should be sent to any of the addresses given below.

    SBI Card,

    P.O. Bag 28,

    GPO,

    New Delhi – 110001 

    Or

    Head office

    SBI Card,

    Correspondence Department,

    DLF Infinity Towers,

    Tower C, 10-12 Floor, Block 2, Building-3,

    DLF Cyber City,

    Gurgaon – 122002,

    Haryana, India

    SBI Credit Card Customer Care – Grievance Redressal

    If you do not get a satisfactory solution or if the concern is not resolved within the specified time, you can escalate the issue and take it to the notice of bank’s higher officials. The detailed grievance redressal process of SBI is mentioned below.

    Step: 1 – Contact SBI Branch Manager:

    The primary step in grievance redressal is to follow any of the below listed methods.

    • Contact SBI customer care - 18004253800 / 1800112211
    • Send an SMS to get a call back - UNHAPPY to 8008202020
    • Submit an online complaint/feedback form available on the SBI website
    • Contact SBI’s Branch Manager (the manager of the branch where you maintain your account)

    Step: 2 – Contact Network Nodal Officer

    If your grievance is not resolved within 10 days of registering the complaint through the aforementioned means or when you’re not satisfied with the solution offered by the bank, you can contact SBI’s Network Nodal Officer of your state/city.

    The list of Network Nodal Officers for each state is provided below. You can find your state/city specific officer and reach him through phone, fax, or e-mail.

    City/State Address Grievance Cell Contact Numbers Grievance Cell e-mail Address
    Ahmedabad (State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli) General Manager State Bank of India, Local Head Office, Bhadra, Ahmedabad-380 001 079-25510883 079-25506648 079-25506050 Fax: 079-25506648 agmcustomer.lhoahm@sbi.co.in
    Bangalore (State of Karnataka) General Manager State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore-560 001 080-25943030 080-25943500 Fax: 080-22124018 080-25943125 agmcustomer.lhoban@sbi.co.in
    Kolkata (States of West Bengal, Sikkim and U.T. of Andaman & Nicobar Islands) General Manager State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata- 700 001 033-22489333 033-22436531 033-22624954 Fax: 033-22435128 033-22435128 agmcustomer.lhokol@sbi.co.in
    Bhopal (States of Madhya Pradesh and Chhattisgarh) General Manager State Bank of India, Local Head Office, Hoshangabad Road, Bhopal- 462 011 0755-4288210 0755-2576851 0755-2575226 Fax: 0755-4059200 0755-2550106 agmcustomer.lhobho@sbi.co.in
    Bhubaneswar (State of Orissa) General Manager State Bank of India, Local Head Office, III/I, Pt. J. L. Nehru Marg, Bhubaneswar- 751 001 0674-2396580 0674-2396582 Fax: 0674-2390248 agmcustomer.lhobbhu@sbi.co.in
    Chandigarh (Chandigarh & States of HP, J & K, Punjab and the districts of Haryana) General Manager State Bank of India Local Head Office, Sector 17-B, Chandigarh - 160 017 0172-2707391 0172-2707390 0712-4567633 Fax: 0712-2713968, 2720234, 4567629 agmcustomer.lhochan@sbi.co.in
    Chennai (State of Tamil Nadu & Pondicherry) General Manager State Bank of India Local Head Office, Circletop House, 16, College Lane, Chennai - 600 006 044-28214285 044-28266141 Fax: 044-28214381 agmcustomer.lhoche@sbi.co.in
    Delhi (States of Delhi, Rajasthan, Uttaranchal & part of Haryana, districts of Agra, Aligarh, Etah, Ferozabad, Hathras, Baghpat, Mahamayanagar, Mainpuri, Mathura, Muzaffarnagar, Meerut, Saharanpur, Ghaziabad, Bulandshahr, Gautam Budh Ngr. Haryana Districts of Faridabad, Gurgaon and Sonepat. All districts of Uttaranchal General Manager, State Bank of India, Local Head Office, 11, Sansad Marg, New Delhi - 110 001 011-23407121 011-23407657 011-23407447 011-23407480 Fax: 011-23361969 agmcustomer.lhodel@sbi.co.in
    Guwahati (7 States of North-East) General Manager State Bank of India, Local Head Office, A.T. Road, Bharalumukh, Post Box No. 103, Guwahati-781 009. 0361-2237663 0361-2237513 Fax: 0361-2237664, 2237819 agmcustomer.lhoguw@sbi.co.in
    Hyderabad (State of Andhra Pradesh) General Manager State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad - 500 095 040-24756925 040-23466108 Fax: 040-24751010 agmcustomer.lhohyd@sbi.co.in
    Lucknow (State of UP covering districts other than those mentioned under New Delhi) General Manager State Bank of India, Local Head Office, New Administrative Building, Moti Mahal Marg, Hazratganj, Lucknow - 226 001 0522-2201492 0522-2201496 0522-2234012 0522-2295936 0522-2230401 Fax: 0522-2282573, 2231463 agmcustomer.lholuc@sbi.co.in
    Mumbai (States of Maharashtra & Goa) General Manager State Bank of India Local Head office, Bandra Kurla Complex Mumbai - 400 051. 022-6445525, 26445524, 26445532, 26445533, 26445432 ATM - 022 55514539, 55514540 Housing & Personal Loan - 26445543, 26445542 Fax: 26445505, 26445535, 26445530, 26445464 agmcustomer.lhomum@sbi.co.in
    Patna (States of Bihar and Jharkhand) General Manager State Bank of India, Local Head Office, Judges Court Road, Patna - 800 001 0612-2209078 0612-2209005 0612-2209080 Fax: 0612-2209006, 2209072, 2238388 agmcustomer.lhopat@sbi.co.in
    Thiruvananthapuram (State of Kerala) General Manager State Bank of India, Local head Office, S.S. Kovli Road, Thampanoor, Thiruvananthapuram – 695 001 0471-2377228 0471-2324088 0417-2377116 agmcustomer.lhotri@sbi.co.in

    Step: 3 – Approach Principal Nodal Officer

    If your issue is not resolved within 5 days of contacting network nodal officer, or if you don’t find the resolution suitable, you can escalate the issue to the bank’s Principal Nodal Officer. The contact details of the officer are as follows

    Address: Principal Nodal Officer,

    General Manager (NBG-Coordination),

    State Bank of India,

    Corporate Centre,

    State Bank Bhavan, Madam Cama Road,

    Mumbai 400 021

    Fax No: 022-22742431

    e-mail: gm.customer@sbi.co.in

    Alternatively, you can also contact the bank’s Chairman at the following address

    Address: Chairman,

    State Bank of India,

    Corporate Centre,

    “State Bank Bhavan”, Madam Cama Road,

    Mumbai 400 021

    Fax: 022-22742431

    e-mail: chairmansbi.customer@sbi.co.in

    If you haven’t received resolution for your complaint/issue within 30 days of registering the complaint and when you’re not satisfied with the kind of solution received, you can contact Banking Ombudsman appointed by the Reserve Bank of India (RBI).

    More About State Bank of India:

    State Bank of India, popularly known as SBI, is one of the premier banks in India and is a fortune 500 company. SBI is a government owned organization and is the largest banking and financial services company in India. SBI offers an array of financial services and banking products including insurance, loans, accounts, deposits and investment options to cater to the banking needs of India. SBI credit cards are one of the most sought-after products in the financial market. The sheer convenience, array of features including low interest rates and easily accessible customer care make SBI credit cards the best in the market.

    SBI Credit Card Customer Care Reviews

    • SBI Cards Credit Card
      "Good Service Poor Customer support"
      0.5 5.0/5 "Blown Away!"
      I've been using the SBI Mumbai Metro Card for a while. Their service is not good. The card is okay to book metro train tickets but never used it. I use this card for shopping and all other purchases online and offline
      Was this review helpful? 0
      , mumbai
      Reviewed on May 26, 2018
    • SBI Cards Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      With State bank of India i have taken the credit card. I limit i hold with the card is good.They do have annual charges and the charges will be waived off if the purchase is above the limit.The customer service and response is good.
      Was this review helpful? 0
      , chennai
      Reviewed on May 26, 2018
    • SBI Cards Credit Card
      "Nice Card"
      0.5 4.0/5 "Great!"
      I worked for SBI Since, there is no charge for annual fee. The service charges will be there but i used to make the payment on time. I have been using this card 1 months . They will provide many offer for their employees who are all using credit cards.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 25, 2018
    • SBI Cards Credit Card
      "Average card to use"
      0.5 3.5/5 "Pretty good"
      I use the SBI IRCTC credit card for the past 7months . The customer support service and the response is average with the State bank of India. The credit limit value is average with this card and I am not satisfied with it. It would be good if they can increase the credit limit value.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 25, 2018
    • SBI Cards Credit Card
      "Good service"
      0.5 4.0/5 "Great!"
      It is very hard to reach the customer care of state bank of India , other than that all the other services are good with the state bank of India . I have got the Sbi simply save credit card with 2 weeks time . The customer support service and the response is average with the SBI.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 25, 2018
    • SBI Cards Credit Card
      "Good Card"
      0.5 5.0/5 "Blown Away!"
      They are charging Rs. 499 as annual fee. They have given a credit limit of Rs.40000 Which I'm unhappy about it. I expected the credit limit of Rs. 80000. I have been using this card for past 1 month. I did not speak to the customer care service so far.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 25, 2018
    • SBI Cards Credit Card
      "Very good Card for online user"
      0.5 4.0/5 "Great!"
      SBI Simply click card is a chargeable card. They are charging around Rs. 599+ taxes for this card. Customer care service is not good. I spoke to them once, they took extra charges. They given clarity about the charges very well. I was tried the phone banking number, it was not reachable.
      Was this review helpful? 0
      , kolkata
      Reviewed on May 25, 2018
    • SBI Cards Credit Card
      "Excellent use and helpful card"
      0.5 5.0/5 "Blown Away!"
      SBI is a very good card that is the reason i have selected this card. Easily acceptable @ all merchants. Many offers are there in SBI Card. They have charging me Rs. 499 as annual charges. It is very good customer care service. It takes a normal time to contact the customer care.
      Was this review helpful? 0
      , kolkata
      Reviewed on May 24, 2018
    • SBI Cards Credit Card
      "AVERAGE"
      0.5 3.0/5 "Satisfactory"
      My experience is good. It took 2 months to get my credit card. Without asking me they gave a limit in my card so i am not satisfied with the limit i am looking for hike. Customer service is not responsive. My card is a chargeable and also i am getting offers. Apart from that i am happy.
      Was this review helpful? 0
      , gurgaon
      Reviewed on May 24, 2018
    • SBI Cards Credit Card
      "Good Card to use"
      0.5 3.5/5 "Pretty good"
      My credit card was approved with SBI and the experience was good, the process took 10 days to complete. I am happy with the credit limit and i paid an annual fee of Rs 500 for this card. I use this credit card mainly for shopping purpose and i did not find any offers. Documents were collected on time and the customer service was good.
      Was this review helpful? 0
      , lucknow
      Reviewed on May 24, 2018
    • SBI Cards Credit Card
      "Waste Credit Card in SBI"
      0.5 1.0/5 "Really Bad"
      I used to try a customer care lots of times. It wont connect at all. They are charing Rs. 500 as annual fee. There is no much offers in this SBI credit card. I have been using this card for 4 years. I used to do online purchase by using this card. They provided me a Rs. 21000 as a credit limit which is very less. They are charging extra if i use more than credit limit. They are charging like over limit usage, Service charges, Low usage charges. I will not recommend this card to anyone.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 23, 2018
    • SBI Cards Credit Card
      "EXCELENT"
      0.5 5.0/5 "Blown Away!"
      My overall experience is good. They charge me for late payment fee and it is 3.35%. My reward points is good. Customer service is good and responsive to the customers, Offers i have to check regarding this from my card, I am satisfied with the limit from my card.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 23, 2018
    • SBI Cards Credit Card
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The state bank credit card service was good and I have got the Sbi Simply Save credit card within 7 days of time, they took time to process the credit card application . The process got delayed. The customer support service and the response need to be improved with the State bank of India.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 23, 2018
    • SBI Cards Credit Card
      "Good card to use"
      0.5 4.0/5 "Great!"
      The service was good from the State bank of India , after the approval I have got the Sbi Simply Save credit card within 10days of time. The customer support service and the response is good from the state bank of India.The credit limit value is good with this card and I am satisfied with it.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 22, 2018
    • SBI Cards Credit Card
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      Recently I have got the Insta loan from the State bank of India around 8 months ago, and they have disbursed the loan amount within 8days of time. The customer support service and the response is excellent with the State bank of India. There is no need to submit any kind of documents in getting the insta loan with the State bank of India. The rate of interest and the charges are average with the Sbi.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 22, 2018
    • SBI Cards Credit Card
      "Good card to use"
      0.5 5.0/5 "Blown Away!"
      I use the Sbi Simply Save credit card for the past 2 years. The customer support service and the response is good from the State bank . The credit limit value is good with this card and I am satisfied with it, it would be good if they can increase the credit limit value in future.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 22, 2018
    • SBI Cards Credit Card
      "Very good card to use"
      0.5 5.0/5 "Blown Away!"
      I use the SBI Simply save credit card for the past 7months. The customer support service and the response is good from the state bank of India. The credit limit value is good with this card and I am satisfied with it.It would be great if they can increase the credit limit value.
      Was this review helpful? 0
      , gurgaon
      Reviewed on May 22, 2018
    • SBI Cards Credit Card
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The credit card service was good from the State bank of India and i have got the Fbb Sbi platinum credit card within 5 days of time. The customer support service and the response is good from the State bank and I am satisfied with the credit limit value.
      Was this review helpful? 0
      , chennai
      Reviewed on May 22, 2018
    • SBI Cards Credit Card
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      The state bank sends the credit card statements on time and I use the Sbi Simply Save credit card for more than 6years. The customer support service and the response is good from the State bank . The credit limit value is very low with this card and I am not satisfied with it.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 22, 2018
    • SBI Cards Credit Card
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the SBI Simply Save card for the past 1.5 years. The Benefits of are good. The limit is just okay but not what I expected. Their service is very good and I never had any issues with the card and their services. Overall it is a good card to use.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 22, 2018
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