Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • Loading your search...
    Close

    Compare, check your eligibility and apply for credit cards online.

  • SBI Credit Card Customer Care Number is Rated as "Great!" by 4107 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Credit Card BYTES FROM OUR KITCHEN

    SBI Credit Card Customer Care Number

    State Bank of India (SBI) offers its customers different types of credit cards. All credit cards offered by the bank comes with different features. Given that, it is likely that the cardholders can get confused about it. If such an instance occurs, the individual can get in touch with the representatives present at the SBI Credit Cards customer care service. The representatives can be contacted through the toll-free number, by sending them an e-mail or a SMS and even through Twitter. Queries regarding reward points, lost credit cards, and how to pay credit card bills can be addressed by getting in touch with the customer care service.

    The Customer Care Service offered by SBI enables its credit cardholders to resolve their queries without much hassles, irrespective of where he/she is based.

    SBI Credit Card Toll free Number
    SBI Credit Card Helpline Number

     

     

    SBI Credit Card Customer Care Phone Numbers:

    SBI credit card holders can get in touch with the customer care executives using the modes mentioned below:

    • Call on the toll-free number.
    • Contacting the bank through Twitter.
    • Sending an SMS to the customer care number.
    Credit Card Apply Online

    SBI Credit Card Customer Support:

    To get in touch with the SBI representatives, individuals can call on 1860 180 1290 and clear their queries about anything that is related to credit cards offered by SBI.

    SBI Customer Care Number 1860 180 1290

    SBI Credit Card Customer Care Phone Numbers City Wise:

    The customer care numbers which can be contacted by individuals residing in Bangalore, Delhi, Mumbai, Chennai, and Hyderabad in a bid to address their queries are mentioned in the table below:

    Bangalore 080 - 2594 3030
    Delhi 011 - 2336 1631 , 011 - 2334 5756 , 011 - 2336 1070
    Mumbai 022 - 2644 5532 , 022 - 2644 5533
    Chennai 044 - 2821 4635
    Hyderabad 040 - 24756925

    Perfect Credit Card Deals for you

    SBI Credit Card Customer Care - SMS Number:

    If the individual is busy and is unable to resolve his queries by calling the customer care executives, he/she can just send a SMS to the representatives. If the applicant wants to get information regarding the credit card, he/she needs to SMS ‘HELP’ to 5676791. While to get a call back for the representatives, the individual must send an SMS to 9212500888 typing ‘PROBLEM’. They would get a call from the representatives within the next 48 hours.

    To get credit card account information SMS “HELP” to 5676791
    To get a call back from SBI representatives SMS “PROBLEM” to 92125 00888 to get a call back within 48 hours.

    SBI Credit Card Customer Care on Twitter:

    Send too much time on social media? If the answer is yes, you can be use the time to clear the queries regarding SBI credit cards by just connecting with SBI cards on Twitter. The twitter handle for SBI cards is @SBICard_Connect.

    SBI Customer Care on Twitter Use @SBICard_Connect to reach out to SBI card representatives.

    SBI Credit Card Customer Care email ID:

    To mail the queries as well to provide feedbacks, individuals can use the e-mail IDs mentioned below:

    SBI Credit Card Customer Care Mail ID feedback@sbicard.com
    SBI Credit Card Customer Care - Nodal Officer Nodalofficer@sbicard.com

    Once the mail is received, the representatives will respond within 8 working days.

    SBI Credit Card Customer Care Nodal/Escalation Contact Details:

    If the cardholder doesn’t get a satisfactory solution to the query or it is not resolved within a specified time, he/she can get in touch with the Head of the Customer Service or the Chief Executive Officer at the e-mail ID mentioned below:

    Customer Service Head CustomerServiceHead@sbicard.com
    Chief Executive officer CEO@sbicard.com

    SBI Credit Card Customer Care Postal Address

    Individuals can also write a letter asking for resolution of their queries. The letter can be sent on any of the address mentioned below:

    SBI Card,

    P.O. Bag 28,

    GPO,

    New Delhi – 110001 

    Or

    Head office

    SBI Card,

    Correspondence Department,

    DLF Infinity Towers,

    Tower C, 10-12 Floor, Block 2, Building-3,

    DLF Cyber City,

    Gurgaon – 122002,

    Haryana, India

    SBI Credit Card Customer Care – Grievance Redressal

    If no satisfactory solution is provided by the customer care representatives, the individuals can bring the matter to the notice of the bank officials. This can be done by contacting the grievance redressal cell. The process involved in trying to get in touch with the grievance redressal cell of SBI is mentioned below.

    • Call on 18004253800/1800112211 or send an SMS to 8008202020 typing ‘UNHAPPY’ to get a call back from the customer care representative or submit an online complaint or contact the branch manager where the SBI account is maintained.
    • If the grievance is not addressed within 10 days of registering the complaint through the ways mentioned above, the bank’s Network Nodal Officer of the state or city can be contacted through phone,fax or e-mail.

    In the table mentioned below, you can find the Network Nodal Officers present in different states.

    City/State Address Grievance Cell Contact Numbers Grievance Cell e-mail Address
    Ahmedabad (State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli) General Manager State Bank of India, Local Head Office, Bhadra, Ahmedabad-380 001 079-25510883 079-25506648 079-25506050 Fax: 079-25506648 agmcustomer.lhoahm@sbi.co.in
    Bangalore (State of Karnataka) General Manager State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore-560 001 080-25943030 080-25943500 Fax: 080-22124018 080-25943125 agmcustomer.lhoban@sbi.co.in
    Kolkata (States of West Bengal, Sikkim and U.T. of Andaman & Nicobar Islands) General Manager State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata- 700 001 033-22489333 033-22436531 033-22624954 Fax: 033-22435128 033-22435128 agmcustomer.lhokol@sbi.co.in
    Bhopal (States of Madhya Pradesh and Chhattisgarh) General Manager State Bank of India, Local Head Office, Hoshangabad Road, Bhopal- 462 011 0755-4288210 0755-2576851 0755-2575226 Fax: 0755-4059200 0755-2550106 agmcustomer.lhobho@sbi.co.in
    Bhubaneswar (State of Orissa) General Manager State Bank of India, Local Head Office, III/I, Pt. J. L. Nehru Marg, Bhubaneswar- 751 001 0674-2396580 0674-2396582 Fax: 0674-2390248 agmcustomer.lhobbhu@sbi.co.in
    Chandigarh (Chandigarh & States of HP, J & K, Punjab and the districts of Haryana) General Manager State Bank of India Local Head Office, Sector 17-B, Chandigarh - 160 017 0172-2707391 0172-2707390 0712-4567633 Fax: 0712-2713968, 2720234, 4567629 agmcustomer.lhochan@sbi.co.in
    Chennai (State of Tamil Nadu & Pondicherry) General Manager State Bank of India Local Head Office, Circletop House, 16, College Lane, Chennai - 600 006 044-28214285 044-28266141 Fax: 044-28214381 agmcustomer.lhoche@sbi.co.in
    Delhi (States of Delhi, Rajasthan, Uttaranchal & part of Haryana, districts of Agra, Aligarh, Etah, Ferozabad, Hathras, Baghpat, Mahamayanagar, Mainpuri, Mathura, Muzaffarnagar, Meerut, Saharanpur, Ghaziabad, Bulandshahr, Gautam Budh Ngr. Haryana Districts of Faridabad, Gurgaon and Sonepat. All districts of Uttaranchal General Manager, State Bank of India, Local Head Office, 11, Sansad Marg, New Delhi - 110 001 011-23407121 011-23407657 011-23407447 011-23407480 Fax: 011-23361969 agmcustomer.lhodel@sbi.co.in
    Guwahati (7 States of North-East) General Manager State Bank of India, Local Head Office, A.T. Road, Bharalumukh, Post Box No. 103, Guwahati-781 009. 0361-2237663 0361-2237513 Fax: 0361-2237664, 2237819 agmcustomer.lhoguw@sbi.co.in
    Hyderabad (State of Andhra Pradesh) General Manager State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad - 500 095 040-24756925 040-23466108 Fax: 040-24751010 agmcustomer.lhohyd@sbi.co.in
    Lucknow (State of UP covering districts other than those mentioned under New Delhi) General Manager State Bank of India, Local Head Office, New Administrative Building, Moti Mahal Marg, Hazratganj, Lucknow - 226 001 0522-2201492 0522-2201496 0522-2234012 0522-2295936 0522-2230401 Fax: 0522-2282573, 2231463 agmcustomer.lholuc@sbi.co.in
    Mumbai (States of Maharashtra & Goa) General Manager State Bank of India Local Head office, Bandra Kurla Complex Mumbai - 400 051. 022-6445525, 26445524, 26445532, 26445533, 26445432 ATM - 022 55514539, 55514540 Housing & Personal Loan - 26445543, 26445542 Fax: 26445505, 26445535, 26445530, 26445464 agmcustomer.lhomum@sbi.co.in
    Patna (States of Bihar and Jharkhand) General Manager State Bank of India, Local Head Office, Judges Court Road, Patna - 800 001 0612-2209078 0612-2209005 0612-2209080 Fax: 0612-2209006, 2209072, 2238388 agmcustomer.lhopat@sbi.co.in
    Thiruvananthapuram (State of Kerala) General Manager State Bank of India, Local head Office, S.S. Kovli Road, Thampanoor, Thiruvananthapuram – 695 001 0471-2377228 0471-2324088 0417-2377116 agmcustomer.lhotri@sbi.co.in
    • If the query is not resolved within five days of contacting the Network Nodal Officer, the matter can be escalated to the Principal Nodal Officer of SBI. The Officer can be contacted at:

    Address: Principal Nodal Officer,

    General Manager (NBG-Coordination),

    State Bank of India,

    Corporate Centre,

    State Bank Bhavan, Madam Cama Road,

    Mumbai 400 021

    Fax No: 022-22742431

    e-mail: gm.customer@sbi.co.in

    Individuals can also contact SBI’s Chairman at the address mentioned below:

    Address: Chairman,

    State Bank of India,

    Corporate Centre,

    “State Bank Bhavan”, Madam Cama Road,

    Mumbai 400 021

    Fax: 022-22742431

    e-mail: chairmansbi.customer@sbi.co.in

    If the individual’s query is not resolved within 30 days or he/she isn’t satisfied with the kind of solution that was provided, the Banking Ombudsman appointed by the Reserve Bank of India (RBI) can be contacted.

    More About State Bank of India:

    State Bank of India is the largest public sector bank in the country. It is one of the premier banks in the country and is owned by the government. The bank offers a variety of banking services to its customers. The credit cards offered by SBI are one of the sought-after products in the financial market. This is because it provides the individuals a variety of features and comes with low interest rates.

    SBI Credit Card Customer Care Reviews

    • SBI Cards Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      MY credit card was taken with SBI , mainly i use this card for shopping , booking the tickets and for everything . Their Service is good, they offered me a very good limit. Their Offers are good, Points are also good. Customer support and their response is also good .
      Was this review helpful? 1
      , noida
      Reviewed on Nov 19, 2018
    • SBI Cards Credit Card
      "Average card"
      0.5 3.0/5 "Satisfactory"
      I use SBI credit card for long time, there credit limits they provide to me is good as i expected it was good,no problem i face in documentation, EMI facility is available, there service is not up to the mark, there branch service is not that good.overall service is Average.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 19, 2018
    • SBI Cards Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with SBI , benefits were good if i take major products i will be getting 5-10% discount . Customer support is also good. They offered me a very good limit with this credit card . Service while getting the card was good it was very convenient .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 18, 2018
    • SBI Cards Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      I have been using my saving account with Sate bank of India, the minimum balance i need to maintain up to 1000 rupees, they service is up to the mark , they use to update me on time about any current running offers and there customer service is good.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 18, 2018
    • SBI Cards Credit Card
      "Excellent card"
      0.5 5.0/5 "Blown Away!"
      I am holding this SBI credit card for a long time, their customer care service was good they are very co-operative they assist me good,and they charge annual fee and i am happy with my credit limits they have provide me even Emi service is also very much availiable.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 18, 2018
    • SBI Cards Credit Card
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have been using SBI credit card , there service and card benefit is not good, like there reward points is worthless, compare to this bank other bank they dont give good reward points, they have charge me annual fee but if i spend up to 90,000 then my annual fee would get waived off.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 18, 2018
    • SBI Cards Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      I have been using SBI bank credit card for a while, there service is excellent , they have charge me annual fee in this card , they have charged up to 500 rupees as an annual fee and it has been waived off and i am happy with my credit limit, and i use this bank for multiple use.
      Was this review helpful? 0
      , noida
      Reviewed on Nov 18, 2018
    • SBI Cards Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with SBI , the offered good credit limit . Benefits are good with this card . Overall I am really happy about the quick application processing and the customer support follow up. The whole application process super fast.
      Was this review helpful? 0
      , jaipur
      Reviewed on Nov 18, 2018
    • SBI Cards Credit Card
      "Excellent card"
      0.5 5.0/5 "Blown Away!"
      I have been using SBI credit card they charge me annual fee of rupees 500 and my credit limits they provide me is good as i have been expected but one thing made me upset customer support team i use call them for any issue but i call is not getting connected soon i need to wait for a long apart from that service is good only.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 18, 2018
    • SBI Cards Credit Card
      "Poor card"
      0.5 3.0/5 "Satisfactory"
      Started using the SBI Simply click for more than 2 years. There is a annual fee of Rs. 625 and it will not waived off. They have provided me a credit limit of Rs. 20000. This card has given against the FD. There is no offers in this card. I have called the customer care service of SBI and the response was good. I visited their branch and the reply was satisfied.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 18, 2018
    • SBI Cards Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      I have been using Sbi credit card for long time, they have provide good offers in shopping and even they provide good cash back , there mobile application is good, there customer service is good and there is no annual fee they have charge me in this card, and i am happy with my credit limit .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 18, 2018
    • SBI Cards Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      I am using a SBI Simply Save credit card for more than 3 years. The credit limit is 1.26L which am satisfied. I pay the payment through net banking. There is an option to convert the payment into EMI. They are charging 500 rupees annually. The customer service is better.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 17, 2018
    • SBI Cards Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      I have given a great limit by SBI , its somewhere around 1,40000. I hold a good credit score thats the reason they have consider the limit. This card gives you offers and benefits. Its a good to go card. In all I am very much happy with the overall service rendered by SBI.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 17, 2018
    • SBI Cards Credit Card
      "Good Card"
      0.5 5.0/5 "Blown Away!"
      SBI credit card i am using from a while and it gives you a satisfactory service. The limit given at the beginning was less but later they have gradually increased. You get quick OTPs here and the statement on time. Customer service is fine as they respond to your queries.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 16, 2018
    • SBI Cards Credit Card
      "Nice card"
      0.5 4.0/5 "Great!"
      I have been using Sbi credit card for long time , there service is good , they charge me annual fee up to 400 in this card and waived off option is available like if i spend up to 2,00,000 then my annual fee will get waived off and they have given me good credit limit in this card, so far their services are good.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Nov 16, 2018
    • SBI Cards Credit Card
      "Excellent card"
      0.5 5.0/5 "Blown Away!"
      I have been using SBI credit card they charge me annual fee of rupees 500 and my credit limits they provide me is good as i have been expected but one thing made me upset customer support team i use call them for any issue but i call is not getting connected soon i need to wait for a long apart from that service is good only.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 16, 2018
    • SBI Cards Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      SBI credit card which i am using is good i m satisfied with my credit limit which i expected i got, offer and reward which they provide is good, even benefits which i get is good even customer support is good. In short happy with the service they provide.
      Was this review helpful? 1
      , mumbai
      Reviewed on Nov 16, 2018
    • SBI Cards Credit Card
      "Good card"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with SBI , This card has got no exceptional offers and discounts. Overall their services are good never faced nay issue with the card and its features. Customer support is good they are very prompt i did not face any issue with them .
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 15, 2018
    • SBI Cards Credit Card
      "Best card"
      0.5 4.0/5 "Great!"
      My credit card was taken with SBI , the whole application process was easy and hassle free. The card is good and I am using the card. They offered very low credit limit with this card .So far it has been a good experience. Service was good and customer support response is good .
      Was this review helpful? 0
      , thane
      Reviewed on Nov 15, 2018
    • SBI Cards Credit Card
      "Best card"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with SBI , there were no issues with their service. They offered satisfactory credit limit with this card . I use this card for multipurpose . The transaction is easy i do not have to wait for long time . It is life time free card no charges .
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 15, 2018
    Common Loader Icon

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

    reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.