Santa Claus comes around just once a year. In the meantime, there are Credit Cards.

SBI Credit Card Customer Care Number

With an aim to provide simple yet innovative banking solutions to its customers, the State Bank of India has grown to become a multinational public sector bank. For raising a complaint or clarifying any queries about your State Bank credit card, you can refer to the following details

SBI Bank Credit Card Toll free Number
SBI Bank Credit Card 24*7 Toll free Number

    You can reach an SBI customer care representative by dialing the following numbers:

  • Toll-free number: 1800 180 1290
  • Tolled number: 1860 180 1290
  • City-wise number: 39 02 02 02 (add your local the STD code as prefix. A detailed city-wise break-up of numbers is provided below)

Both personal and corporate credit cardholders can call these numbers to have any of their queries addressed.

About State Bank of India Credit Card Customer Care

If you have any queries, complaints, or feedback to provide SBI with regards to your SBI credit card, you can always contact the bank’s customer care executives using any of the methods mentioned. Moreover, their customer service centre can also help you find and apply for a credit card.

SBI 24x7 City-Wise Credit Card Customer Care Number

Prefix your city STD code and dial 39 02 02 02 to talk to a customer care executive in your city.

Whether you are using the toll-free or the tolled number to contact the customer service centre, make sure you have the following details handy. This will help you with the IVR process:

  • Your 16-digit card number
  • Card expiry date
  • Your date of birth in DDMMYYYY format
  • Access to your registered phone number (an OTP will be sent to this number)
  • Your 4-digit PIN

Depending on your concern or query, you may need one or all of these details.

SBI Credit Card Missed Call Service

Don’t want to have to go through the hassle of calling and waiting for someone to pick up your call? Then register for SBI’s missed call service. You can access credit card information by simply giving a missed call from your registered number to the following phone numbers:

Information Number
Balance enquiry 8422845512
Summary of reward points 8422845514
Status of last payment 8422845515
Available credit limit and cash limit 8422845513

You will receive the information you are looking for in the form of an SMS. This SMS will be sent to your registered mobile number.

SBI Credit Card SMS Customer Care Service

You can also have your credit card queries addressed by using SBI’s Simply SMS service. All you need to do is type your SMS in the format provided and send it to 5676791 from your registered mobile number.

Information SMS Format
Balance enquiry BAL "last 4 digits of your card"
Subscription to e-statement ESTMT "last 4 digits of your card"
Block stolen or lost card BLOCK "last 4 digits of your card"
Status of last payment PAYMENT "last 4 digits of your card"
Request for duplicate statement DSTMT "last 4 digits of your card"
Reward point summary REWARD "last 4 digits of your card"
Available cash limit or credit limit AVAIL "last 4 digits of your card"

Note: You will be charged a premium for each SMS. The amount you will be charged will depend on your telephone operator and SMS provider.

SBI Credit Card Enquiries

In Case of Card Theft: In case your card has been lost or is stolen, please call 1800 180 1290 (toll-free) or 1860 180 1290 (tolled number). Alternatively, you can prefix your local STD code and dial 39 02 02 02.

This number will direct you to an IVR. Ensure that you dial ‘2’ to report your card as lost or stolen.

If you prefer blocking your SBI credit card card online, visit sbicard.com and select ‘Block Lost/Stolen Card’. Alternatively, you can also SMS BLOCK "the last 4 digits of the card" from your registered phone number and send it to 5676791.

In Case of Your Card Being Blocked: If your card has been blocked due to suspicious activity, you can unblock it by calling the customer service centre.

If your card account has been permanently closed but you wish to re-activate it, you can request for the same by calling the customer service centre. However, this must be done within 3 months of your card being blocked. If you wish to reactivate your card post this period, you will need to apply for a new card.

In Case of Over Utilisation of Your Card: If the SBI credit limit on your card has been exhausted, your card may be blocked. To unblock it, follow these steps:

  • Make an immediate payment and bring down the amount owed on your card below the credit limit.
  • If this is an error, you can call the customer care hotline.

SBI Credit Card International Helpline Number

If you are an NRI customer, you can have your queries addressed by calling SBI’s international helpline number.

Country Toll-Free Number
Australia 1800 012 473
Belgium 80 076 562
Bahrain 80 801 724
Canada 1866 3284 209
France 800 740 849
Germany 800 183 0736
Hong Kong 800 932 045
Italy 800 789 407
Japan 006 633 812 439
New Zealand 800 449 909
Netherlands 800 022 3031
Oman 800 757 92
Qatar 00800 100 157
Russia 810 800 293 010 12
South Africa 800 982 360
Saudi Arabia 800 814 4209
Singapore 800 101 2333
USA 1866 328 4209
UAE 800 091 190 05
UK 808 101 7633

You can also consider contacting the relationship manager at SBI’s representative offices (Ros) in the UAE.

Office Address Email id
State Bank of India, Representative Office, Dubai, UAE State Bank of India, Representative Office, P.O. Box - 126959 Room No. 110, 1st Floor, The Business Centre, Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai, Tel: +971 43537336 Fax: +971 43536199
  • cro.rodubai@sbi.co.in
  • dubai@sbi.co.in
State Bank of India, Representative Office, Abu Dhabi, UAE State Bank of India, Representative Office, P.O. Box - 111783, Office 2303, Commercial Tower (Tower A), Behind City Seasons Hotel / Honda Showroom, Electra Road, Abu Dhabi, UAE Tel: +971 24469488 Fax: +971 24469489
  • >sbi.roabudhabi@statebank.com

SBI Email Address

If you prefer contacting SBI via email, you can send an email to the bank. You can send an email by visiting www.sbicard.com/en/contact-us/personal.page#title.

Navigate to the bottom of the page and you will see the ‘Email Us’ option. Select the option, fill in the details, and send it to the bank.

Alternatively, you can send an email to customercare@sbicard.com

Credit Card Grievance Redressal

If your concern hasn’t been adequately addressed by the bank’s customer care centre, you can always follow the escalation matrix and have your concerns addressed.

The escalation matrix is as follows:

Query Resolution
  • Contact a customer service representative via phone, email, or SMS.
  • Visit the branch in person and have your concern addressed.
Complaint Management Team
  • A team of experienced managers and specialists will look into your complaint.
  • Complaints will be tracked via TAT and auto escalations.
Nodal Officer
  • The officer appointed will have substantial experience and would have worked in various departments over the course of their tenure at SBI.
  • The nodal officer will report to the head of customer service.

You can also write to the manager at the following address:

Manager – Customer Services

SBI Cards & Payment Services Pvt. Ltd.
DLF Infinity Towers, Tower C,
12th Floor, Block 2, Building 3,
DLF Cyber City,
Gurgaon 122002 (Haryana) India

If you aren't pleased with your interaction with the grievance redressal officer, you can escalate any prior query by filling out the form for the same. Ensure that the mobile number you provide is your registered mobile number since you will receive an OTP which you will need to enter.

Nodal Officer Contact Details

To get in touch with the nodal officer, you can send an email to nodalofficer@sbicard.com.

Alternatively, you can also send a letter and address it to:

Nodal Officer, SBI Card

PO bag 28 – GPO

New Delhi 110001

Here are the details to contact the principal nodal officer, Ms Rupali Bhardwaj:

  • Email: PrincipalNodalOfficer@sbicard.com.

If you aren’t satisfied with the response that you get from the principal nodal officer, you can send an email to the customer service head. Address your email to CustomerServiceHead@sbicard.com.

Write to SBI

Putting your query into words and sending it by post is also an option that SBI provides. You can address your letters to:

Correspondence:

SBI Card, P.O. Bag 28,

GPO, New Delhi 110001

Head Office:

SBI Card, Correspondence Department,

DLF Infinity Towers,

Tower C, 10-12 Floor, Block 2, Building 3,

DLF Cyber City,

Gurgaon – 122002,

Haryana, India

To contact a branch office, please use these addresses:

Location Address
Kolkata SBI Card, 3rd floor, Block A, Apeejay House, 15 Park Street, Kolkata, West Bengal, India - 700 016 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Chennai SBI Card, 10th Floor, TVH Agnitio Park, No.141 Rajiv Gandhi Salai, Kandanchavadi, Chennai, Tamil Nadu, India-600096 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Delhi SBI Card, Fourth Floor, Unit No. 401,402, Aggarwal Millennium Tower, E-1,2,3- Netaji Subhash Palace, Wazirpur, Delhi, New Delhi, India -34 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Ahmedabad SBI Card, Corporate house, Ashram Road, Gujarat, Ahmedabad, India-380009 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Cochin SBI Card, Centre-A, 7th floor, Alapatt Heritage, M.G. Road, North End Kochi, Ernakulam, Kerala, India-682035 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Secunderabad SBI Card, Unit Nos. 3C, 3D & 3E, 3rd Floor, Queens Plaza, 1-8-382, Queens Plaza S.P. Road, Secunderabad, Telangana, India-500003 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Bangalore SBI Card, Unit Nos. 1001 – 1002, 10th Floor, A- Block, Embassy Heights, 13, Magrath Road, Ashok Nagar, Bangalore, Karnataka, India-60025 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Coimbatore SBI Card, Regus Business Centre, Srivari Srimath, 3rd Floor, Door No-1045, Avinashi Road, Coimbatore, Tamil Nadu, India-641018 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Lucknow SBI Card, 5th Floor, BBD Viraj Tower, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh, India-226010 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Jaipur SBI Card, S3-S7, First Floor, Geejgarh Tower, Hawa Sadak, Civil Lines, Jaipur, Rajasthan, India-302006 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Chandigarh SBI Card, SCO 171-172, Ground Floor, Madhya Marg, Sector – 8, Chandigarh, Chandigarh, India Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Mumbai SBI Card, 301-B, 3rd Floor, Silver Utopia, Cardinal Gracious Road (Guru Hargovindji Road), Andheri East, Chakala, Mumbai, Mumbai Rural, Maharashtra, India- 400059 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Mumbai Corporate Centre State Bank of India, Madam Cama Road Branch, State Bank Bhavan Nariman Point Mumbai 400021 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Pune SBI Card, 6th Floor, Suyog Platinum (Adjacent to Conrad Hotel), Mangaldas Road, Pune, Maharashtra, India- 411001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Bhubaneshwar SBI Card, 16 & 17, 1st floor, Block 1 & 2, BMC Bhawani Mall, Saheed Nagar, Bhubaneshwar, Orrisa, India-751007 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Gurgaon SBI Card, 2nd Floor, DLF Infinity Towers, Tower B, Block 2, Building 4, DLF Cyber City, Gurgaon, Haryana, India-122002 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Bhopal SBI Main Branch, New Market, T.T. Nagar Bhopal 462003 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Guwahati SBI RACPC, 4th Floor, Swagata Square, ABC Point, Bhangagarah, Guwahati-781005 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Indore SBI GPO Main Branch, Near GPO Post Office, AB Road, Indore-452001Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Jamshedpur State Bank of India, Sakchi Branch, 108, Sayon Complex SNP Area, Sakchi, Jamshedpur 831 001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Ludhiana State Bank of India - Main Branch, Civil Lines, Near Fountain Chowk, Ludhiana-141001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Nagpur State Bank of India, Regional Branch Operation, 2nd Floor, Region-1, Zonal Office, Kingsway, Nagpur-440001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Patna State Bank of India, Maurya Lok Complex branch, Maurya Lok Complex, Dak Bungalow Road, Patna-Bihar-800002Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Raipur State Bank of India, Main Branch, Jai Stambh Chowk, Raipur 492 001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Surat State Bank of India, Station Road Branch, Una Pani Road, Near Amisha Hotel, Surat, Gujarat-395003 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Trivandrum State Bank of India, MG Road Opp. to AGS office, Trivandrum-695001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Vadodara State Bank of India, Mandvi Branch, Opp. Jamnabai Hospital, Vadodara, Gujarat Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Vijayawada State Bank of India, SME Patamatta Branch, Beside Auto Nagar Bus Stand, Opp. Ramakrishna theatre, Vijayawada 520007 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Vishakhapatnam State Bank of India, Main Branch, Rednam Gardens, Old jail road, Vishakhapatnam 530002 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)

Other Ways to Get in Touch with SBI’s Credit Card Customer Care

Via E-mail

You can always address your concerns by writing to this address:

Manager- Customer Services

SBI Cards & Payment Services Ltd.

DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,

Gurgaon -122002(Haryana) India.

Via Twitter

You can always tweet to @SBICard_Connect to bring up an issue

Escalation of query

In the unlikely event of wanting to escalate your query, you can call 1860-180-7777

Via Fax

Fax any documents related to your credit card queries to 0124 2567131.

FAQs

  1. Is there any number I can call for any transactions related to my IRCTC SBI Credit Card?
  2. If you have the IRCTC SBI Credit Card, you can call 1800 180 1295 to have your queries addressed. If you are looking for a city-wise number, prefix your STD code and dial 39 02 12 12.

  3. What do I do if I lose my corporate credit card when overseas?
  4. If you lose your corporate credit card while overseas, you can call the 24x7 Visa toll-free number.

  5. How can I close my SBI credit card account?
  6. You can write to SBI or call the customer care helpline number and place a request for closure of your card account. Do remember that you will be allowed to close your card account only if all dues on the card have been paid in full.

  7. Will I be charged if I request for a card to be re-issued?
  8. Yes, you will be charged Rs.100 + applicable taxes if you request for a re-issue or a replacement of your card.

  9. How long will it take for me to receive a re-issued card?
  10. It will take 7 business days for you to receive your replacement card.

  11. What do I do if my card is not authenticated or accepted at a point of sale terminal?
  12. You can always call the customer care hotline number if your card is not authenticated at a point of sale terminal. Do check the expiry date of your card and see if you have entered the PIN correctly.

  13. What do I do if there is no response after I send an email to head.customercare@sbigeneral.in ?
  14. If your issue has not been addressed after sending an email to the above id, you can always write to Head – Compliance, Legal & CS - gro@sbigeneral.in

  15. Can I connect to SBI customer care via Twitter?
  16. Yes, you can write to their Twitter handle, @SBICard_Connect

  17. For how many hours in a day is the line, 1800 22 1111 available?
  18. You can call this number from Monday to Saturday, between 8 a.m. to 8 p.m.

  19. Is there any way to register my complaint on the website?
  20. You can visit http://igms.irda.gov.in and bring up your issues and queries.

News About SBI Credit Card Customer Care Number

  • Sbi Card To Use Chatbots And Artificial Intelligence For A Better Customer Experience

    In a bid to offer a better customer experience, SBI Card will soon adopt Artificial Intelligence (AI) and chatbot technologies. With almost 5.9 million users, SBI Card is the second largest credit card issuer in India. Hardayal Prasad, Managing Director & CEO, SBI Card said that these technologies will benefit SBI Card customers on a large scale. Talking about the increase in UPI-based transactions and growing digital wallets, Prasad said that SBI Card does not pose a threat. SBI Card is looking at the developments in the digital space as mere opportunities and not as a threat to the survival of physical cards. He further added that the plastic card era is here to stay in the country for sometime. He revealed that total spends on the SBI Card universe grew 80% in 2017. In addition to focus on technological improvements, SBI card will introduce new products and contribute to the ongoing growth in India’s payment ecosystem, added Prasad. He also revealed that about 50% of new SBI Card customers are coming from SBI since past couple of months. This is up from 35% previously.

Credit Card Customer care By Bank

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SBI Credit Card Customer Care Reviews

Page 1 of 50 1 2 3 4 5
  • SBI Cards Credit Card
    "Need to improve customer service & enhance the limit "
    SBI CARDS
    0.5 2.0/5 "Expected more"
    SBI customer service is not providing good response whenever I contact them. The rate of interest is high. They have deducted 100 rupees for cheque transaction purpose. The limit is low of 63K. I am holding this card for 8 years. I am not getting any calls or message for an update. It is a life time free card. It is a Visa card. My payments are done on time so no idea about EMI facility. But there is no much benefits when I compared with usage.
    Was this review helpful? 21
    , chennai
    Reviewed on Mar 21, 2020
  • SBI Cards
    SBI Cards Credit Card
    "Okay"
    SBI CARDS
    0.5 3.5/5 "Pretty good"
    I have applied SBI credit card through online channel and the customer service was average. Documents collected by executive and about credit limit i am not happy they committed Rs. 3L, but they given only Rs. 75K need to increase the credit limit.
    Was this review helpful? 8
    , mumbai
    Reviewed on Mar 20, 2020
  • SBI Cards Credit Card
    "Averge card"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    I am using SBI credit card for 2 months, with the credit limit of 39,000 and I got a welcome gift of 500 on amazon. But ever I call the customer service for quires it take more than 30 min to connect to them. I have paid a total amount of 700 along with 18% of GST even after that i have to pay another 600 rupees which was not written in the statement transaction does not reflect in the statement.
    Was this review helpful? 5
    , chennai
    Reviewed on Mar 20, 2020
  • SBI Cards Credit Card
    "Good bank for Indian customers"
    SBI CARDS
    0.5 4.0/5 "Great!"
    The customer service is below average in SBI this is only the thing which I have an issue with bank. There is a process called balance transfer, I opted for this balance transfer but they are not responding at all. They are saying that I am not eligible for that option and the documentation was very fast and smooth.
    Was this review helpful? 5
    , indore
    Reviewed on Mar 20, 2020
  • SBI Cards Credit Card
    "Good Service"
    SBI CARDS
    0.5 3.0/5 "Satisfactory"
    I am using SBI credit card which was taken through online .I am using this credit card almost 15 days only .I have got very less credit limit it was 51000 and converting emi option is there .My card was delivered on proper time frame .This was a chargeable card and i am satisfied with the service .
    Was this review helpful? 2
    , kollam
    Reviewed on Mar 20, 2020
  • SBI Cards Credit Card
    "Good Service"
    SBI CARDS
    0.5 4.0/5 "Great!"
    I am using SBi credit card which was taken through online .The card protection plan was activated automatically and later i have cancelled that service that was the issue faced by me for this card that they have charged rs.495 for royal exchange .The credut limit was very less it was 13,000 and this was a chargeable card .Everything was good to me so far on using this card .
    Was this review helpful? 3
    , indore
    Reviewed on Mar 20, 2020
  • SBI Cards Credit Card
    "Need to increase the credit limit"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    The credit limit is not sufficient in SBI, need to increase the limit. I am paying annual charges of Rs. 499 and there is a no fee wavier. I use this card for only personal use, last time went to Bangkok and I use to travel Tamil Nadu some time Chennai also. Reward points getting but I never checked that and the service was good. I am an artist, for shooting purpose i use to purchase lot so need to increase my credit limit.
    Was this review helpful? 3
    , bangalore
    Reviewed on Mar 20, 2020
  • SBI Cards Credit Card
    "Average service"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    I have been using SBI credit card for one month which have a credit limit of Rs.92000. The annual charge of the card is Rs.500, its a very convenience card to used as i am using it for many purposes like shopping,bill payments,restaurant and tickets booking.The service of the bank are good.
    Was this review helpful? 0
    , rajkot
    Reviewed on Mar 19, 2020
  • SBI Cards Credit Card
    "Superb service"
    SBI CARDS
    0.5 4.5/5 "Excellent!"
    SBI has offered credit card which is very convenience for shopping,online payment, and balance recharges. The card have a good reward points but I am not aware of the credit limit since I have not check it.The bank send my card statement on time.The service of the bank are very good.I am satisfied with the card.
    Was this review helpful? 1
    , nagpur
    Reviewed on Mar 19, 2020
  • SBI Cards Credit Card
    "Good card for Big Bazzar purchase "
    SBI CARDS
    0.5 4.0/5 "Great!"
    On last month before only I got SBI FBB card offer from Big Bazaar. It is annual fee chargeable of 499 plus GST. I get coupon of 10% for clothes and 5% for grocery and other items purchase. The customer service is immediate response and the credit limit is sufficient. I got a card by one week.
    Was this review helpful? 0
    , bangalore
    Reviewed on Mar 19, 2020
  • SBI Cards Credit Card
    "Need to improve in over all service"
    SBI CARDS
    0.5 3.0/5 "Satisfactory"
    Air India platinum credit card from SBI i am using more than 5 years. Recently i have closed this card and the customer service is not up to the mark, need to improve in service. This is a annual fee card and there is a no options for wavier off. Since i am using this service more than 5 years use to do on time payment.
    Was this review helpful? 1
    , chennai
    Reviewed on Mar 19, 2020
  • SBI Cards Credit Card
    "Excellent Service"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    I have not faced any issues when applied for SBI credit card through online. and there is facility of balance transfer it is good and low interest rate ,easy payment it s best on this card cash back offers are very good as well.I have got the credit card on time .I am using this credit for the past 15 days .I am satisfied with the service so far.
    Was this review helpful? 1
    , bangalore
    Reviewed on Mar 19, 2020
  • SBI Cards Credit Card
    "Average service"
    SBI CARDS
    0.5 3.0/5 "Satisfactory"
    I am holding SBI card for last one month and I have applied this card through other channel. This is YATRA card, basically I am using for all purposes but they given a very less limit, so they need to enhance it. I have installed YONO app and the customer service was good.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Mar 19, 2020
  • SBI Cards Credit Card
    "Average service"
    SBI CARDS
    0.5 3.0/5 "Satisfactory"
    I have used SBI card only once this card is with me for 3months and the credit limit was less it was a chargeable card .The credit card was delivered on delay more than 1 month not got the reason and not faced any issues. According to my experience the service was quite average.
    Was this review helpful? 2
    , thane
    Reviewed on Mar 19, 2020
  • SBI Cards Credit Card
    "Good card but need to improve the service "
    SBI CARDS
    0.5 4.0/5 "Great!"
    From SBI, i am using Simply save credit card which have applied through other channel. Almost 2 years i am using this card and it has EMI facilities. I am pretty happy with the credit limit and they given a free card and this bank has a very good application. I am using this card for all purpose, when i call customer care service not responding properly which they need to change.
    Was this review helpful? 5
    , jaipur
    Reviewed on Mar 18, 2020
  • SBI Cards Credit Card
    "Good customer service "
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    I have been using SBI simply save card for more than a month. It was applied via online. They provided an annual fee chargeable of 500 rupees. I use this card mostly for travel purpose and online purchase., EMI option is applicable with nominal charge. I have received the card by 15 days. I would like to say the customer service is prompt and good response.
    Was this review helpful? 3
    , chennai
    Reviewed on Mar 17, 2020
  • SBI Cards Credit Card
    "Need to increase the credit limit"
    SBI CARDS
    0.5 3.0/5 "Satisfactory"
    I have taken SBI Simply click credit card, currently my wife is using this card. Credit limit is not sufficient when compare with other bank, need to increase the limit. This bank has a better app and the customer service was fine, since my wife is using i am not much keen about this benefits.
    Was this review helpful? 1
    , bangalore
    Reviewed on Mar 16, 2020
  • SBI Cards Credit Card
    "Satisfactory"
    SBI CARDS
    0.5 4.0/5 "Great!"
    My SBI credit card was taken through bank only . This was a chargeable card and need to pay rs. 500 yearly now this was changed as a free card .I am mostly using for shopping and converting emi option it is pretty good and using this card for the past 3years .I am convenient with the overall service .
    Was this review helpful? 4
    , chennai
    Reviewed on Mar 16, 2020
  • SBI Cards Credit Card
    "Good service "
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    Since 2 years, i am using this credit card from SBI. I do pay Rs.350 as an annual fee and never had any waiver option. This bank has a excellent customer service and app is very good. Credit limit is fine and got Rs. 1L based on this card transaction, i got a loan offer. I am using this card for fuel purpose, buying home appliances and shopping.
    Was this review helpful? 3
    , bangalore
    Reviewed on Mar 15, 2020
  • SBI Cards Credit Card
    "Good card"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    SBI offered a TATA credit card and i am using more than 1 year. This is a free card and they given a sufficient credit limit of Rs.50,000 and i am using for shopping purpose mostly. EMI options are available and this bank has a very good app and their service was good. I am getting discounts in Tata products like star bazaar, croma and more more over i applied this card through other channel.
    Was this review helpful? 11
    , bangalore
    Reviewed on Mar 15, 2020
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