Santa Claus comes around just once a year. In the meantime, there are Credit Cards.

SBI Credit Card Customer Care Number

SBI Bank Credit Card Toll free Number
SBI Bank Credit Card 24*7 Toll free Number
  • Toll-free number: 1800 180 1290
  • Tolled number: 1860 180 1290
  • City-wise number: 39 02 02 02 (prefix your city code. A detailed city-wise break-up of numbers is provided below)

Both personal and corporate credit cardholders can call these numbers to have any of their queries addressed.

About State Bank of India Credit Card Customer Care

If you have any queries, complaints, or feedback to provide SBI with regards to your SBI credit card, you can always contact the bank’s customer care executives using any of the methods mentioned. Moreover, their customer service centre can also help you find and apply for a credit card.

 

SBI 24x7 City-Wise Credit Card Customer Care Number

Prefix your city STD code and dial 39 02 02 02 to talk to a customer care executive in your city.

Whether you are using the toll-free or the tolled number to contact the customer service centre, make sure you have the following details handy. This will help you with the IVR process:

  • Your 16-digit card number
  • Card expiry date
  • Your date of birth in DDMMYYYY format
  • Access to your registered phone number (an OTP will be sent to this number)
  • Your 4-digit PIN

Depending on your concern or query, you may need one or all of these details.

SBI Credit Card Missed Call Service

Don’t want to have to go through the hassle of calling and waiting for someone to pick up your call? Then register for SBI’s missed call service. You can access credit card information by simply giving a missed call from your registered number to the following phone numbers:

Information Number
Balance enquiry 8422845512
Summary of reward points 8422845514
Status of last payment 8422845515
Available credit limit and cash limit 8422845513

You will receive the information you are looking for in the form of an SMS. This SMS will be sent to your registered mobile number.

 

SBI Credit Card SMS Customer Care Service

You can also have your credit card queries addressed by using SBI’s Simply SMS service. All you need to do is type your SMS in the format provided and send it to 5676791 from your registered mobile number.

Information SMS Format
Balance enquiry BAL "last 4 digits of your card"
Subscription to e-statement ESTMT "last 4 digits of your card"
Block stolen or lost card BLOCK "last 4 digits of your card"
Status of last payment PAYMENT "last 4 digits of your card"
Request for duplicate statement DSTMT "last 4 digits of your card"
Reward point summary REWARD "last 4 digits of your card"
Available cash limit or credit limit AVAIL "last 4 digits of your card"

Note: You will be charged a premium for each SMS. The amount you will be charged will depend on your telephone operator and SMS provider.

 

SBI Credit Card Enquiries

In Case of Card Theft: In case your card has been lost or is stolen, please call 1800 180 1290 (toll-free) or 1860 180 1290 (tolled number). Alternatively, you can prefix your local STD code and dial 39 02 02 02.

This number will direct you to an IVR. Ensure that you dial ‘2’ to report your card as lost or stolen.

If you prefer blocking your card online, visit sbicard.com and select ‘Block Lost/Stolen Card’. Alternatively, you can also SMS BLOCK "the last 4 digits of the card" from your registered phone number and send it to 5676791.

In Case of Your Card Being Blocked: If your card has been blocked due to suspicious activity, you can unblock it by calling the customer service centre.

If your card account has been permanently closed but you wish to re-activate it, you can request for the same by calling the customer service centre. However, this must be done within 3 months of your card being blocked. If you wish to reactivate your card post this period, you will need to apply for a new card.

In Case of Over Utilisation of Your Card: If the credit limit on your card has been exhausted, your card may be blocked. To unblock it, follow these steps:

  • Make an immediate payment and bring down the amount owed on your card below the credit limit.
  • If this is an error, you can call the customer care hotline.

SBI Credit Card International Helpline Number

If you are an NRI customer, you can have your queries addressed by calling SBI’s international helpline number.

Country Toll-Free Number
Australia 1800 012 473
Belgium 80 076 562
Bahrain 80 801 724
Canada 1866 3284 209
France 800 740 849
Germany 800 183 0736
Hong Kong 800 932 045
Italy 800 789 407
Japan 006 633 812 439
New Zealand 800 449 909
Netherlands 800 022 3031
Oman 800 757 92
Qatar 00800 100 157
Russia 810 800 293 010 12
South Africa 800 982 360
Saudi Arabia 800 814 4209
Singapore 800 101 2333
USA 1866 328 4209
UAE 800 091 190 05
UK 808 101 7633

You can also consider contacting the relationship manager at SBI’s representative offices (Ros) in the UAE.

Office Address Email id
State Bank of India, Representative Office, Dubai, UAE State Bank of India, Representative Office, P.O. Box - 126959 Room No. 110, 1st Floor, The Business Centre, Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai, Tel: +971 43537336 Fax: +971 43536199
  • cro.rodubai@sbi.co.in
  • dubai@sbi.co.in
State Bank of India, Representative Office, Abu Dhabi, UAE State Bank of India, Representative Office, P.O. Box - 111783, Office 2303, Commercial Tower (Tower A), Behind City Seasons Hotel / Honda Showroom, Electra Road, Abu Dhabi, UAE Tel: +971 24469488 Fax: +971 24469489
  • >sbi.roabudhabi@statebank.com
 

SBI Email Address

If you prefer contacting SBI via email, you can send an email to the bank. You can send an email by visiting www.sbicard.com/en/contact-us/personal.page#title.

Navigate to the bottom of the page and you will see the ‘Email Us’ option. Select the option, fill in the details, and send it to the bank.

Alternatively, you can send an email to customercare@sbicard.com

 

Credit Card Grievance Redressal

If your concern hasn’t been adequately addressed by the bank’s customer care centre, you can always follow the escalation matrix and have your concerns addressed.

The escalation matrix is as follows:

Query Resolution
  • Contact a customer service representative via phone, email, or SMS.
  • Visit the branch in person and have your concern addressed.
Complaint Management Team
  • A team of experienced managers and specialists will look into your complaint.
  • Complaints will be tracked via TAT and auto escalations.
Nodal Officer
  • The officer appointed will have substantial experience and would have worked in various departments over the course of their tenure at SBI.
  • The nodal officer will report to the head of customer service.

You can also write to the manager at the following address:

Manager – Customer Services

SBI Cards & Payment Services Pvt. Ltd.
DLF Infinity Towers, Tower C,
12th Floor, Block 2, Building 3,
DLF Cyber City,
Gurgaon 122002 (Haryana) India

If you aren't pleased with your interaction with the grievance redressal officer, you can escalate any prior query by filling out the form for the same. Ensure that the mobile number you provide is your registered mobile number since you will receive an OTP which you will need to enter.

 

Nodal Officer Contact Details

To get in touch with the nodal officer, you can send an email to nodalofficer@sbicard.com.

Alternatively, you can also send a letter and address it to:

Nodal Officer, SBI Card

PO bag 28 – GPO

New Delhi 110001

Here are the details to contact the principal nodal officer, Ms Rupali Bhardwaj:

  • Email: PrincipalNodalOfficer@sbicard.com.

If you aren’t satisfied with the response that you get from the principal nodal officer, you can send an email to the customer service head. Address your email to CustomerServiceHead@sbicard.com.

Write to SBI

Putting your query into words and sending it by post is also an option that SBI provides. You can address your letters to:

Correspondence:

SBI Card, P.O. Bag 28,

GPO, New Delhi 110001

Head Office:

SBI Card, Correspondence Department,

DLF Infinity Towers,

Tower C, 10-12 Floor, Block 2, Building 3,

DLF Cyber City,

Gurgaon – 122002,

Haryana, India

To contact a branch office, please use these addresses:

Location Address
Kolkata SBI Card, 3rd floor, Block A, Apeejay House, 15 Park Street, Kolkata, West Bengal, India - 700 016 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Chennai SBI Card, 10th Floor, TVH Agnitio Park, No.141 Rajiv Gandhi Salai, Kandanchavadi, Chennai, Tamil Nadu, India-600096 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Delhi SBI Card, Fourth Floor, Unit No. 401,402, Aggarwal Millennium Tower, E-1,2,3- Netaji Subhash Palace, Wazirpur, Delhi, New Delhi, India -34 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Ahmedabad SBI Card, Corporate house, Ashram Road, Gujarat, Ahmedabad, India-380009 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Cochin SBI Card, Centre-A, 7th floor, Alapatt Heritage, M.G. Road, North End Kochi, Ernakulam, Kerala, India-682035 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Secunderabad SBI Card, Unit Nos. 3C, 3D & 3E, 3rd Floor, Queens Plaza, 1-8-382, Queens Plaza S.P. Road, Secunderabad, Telangana, India-500003 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Bangalore SBI Card, Unit Nos. 1001 – 1002, 10th Floor, A- Block, Embassy Heights, 13, Magrath Road, Ashok Nagar, Bangalore, Karnataka, India-60025 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Coimbatore SBI Card, Regus Business Centre, Srivari Srimath, 3rd Floor, Door No-1045, Avinashi Road, Coimbatore, Tamil Nadu, India-641018 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Lucknow SBI Card, 5th Floor, BBD Viraj Tower, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh, India-226010 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Jaipur SBI Card, S3-S7, First Floor, Geejgarh Tower, Hawa Sadak, Civil Lines, Jaipur, Rajasthan, India-302006 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Chandigarh SBI Card, SCO 171-172, Ground Floor, Madhya Marg, Sector – 8, Chandigarh, Chandigarh, India Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Mumbai SBI Card, 301-B, 3rd Floor, Silver Utopia, Cardinal Gracious Road (Guru Hargovindji Road), Andheri East, Chakala, Mumbai, Mumbai Rural, Maharashtra, India- 400059 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Mumbai Corporate Centre State Bank of India, Madam Cama Road Branch, State Bank Bhavan Nariman Point Mumbai 400021 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Pune SBI Card, 6th Floor, Suyog Platinum (Adjacent to Conrad Hotel), Mangaldas Road, Pune, Maharashtra, India- 411001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Bhubaneshwar SBI Card, 16 & 17, 1st floor, Block 1 & 2, BMC Bhawani Mall, Saheed Nagar, Bhubaneshwar, Orrisa, India-751007 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Gurgaon SBI Card, 2nd Floor, DLF Infinity Towers, Tower B, Block 2, Building 4, DLF Cyber City, Gurgaon, Haryana, India-122002 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Bhopal SBI Main Branch, New Market, T.T. Nagar Bhopal 462003 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Guwahati SBI RACPC, 4th Floor, Swagata Square, ABC Point, Bhangagarah, Guwahati-781005 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Indore SBI GPO Main Branch, Near GPO Post Office, AB Road, Indore-452001Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Jamshedpur State Bank of India, Sakchi Branch, 108, Sayon Complex SNP Area, Sakchi, Jamshedpur 831 001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Ludhiana State Bank of India - Main Branch, Civil Lines, Near Fountain Chowk, Ludhiana-141001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Nagpur State Bank of India, Regional Branch Operation, 2nd Floor, Region-1, Zonal Office, Kingsway, Nagpur-440001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Patna State Bank of India, Maurya Lok Complex branch, Maurya Lok Complex, Dak Bungalow Road, Patna-Bihar-800002Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Raipur State Bank of India, Main Branch, Jai Stambh Chowk, Raipur 492 001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Surat State Bank of India, Station Road Branch, Una Pani Road, Near Amisha Hotel, Surat, Gujarat-395003 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Trivandrum State Bank of India, MG Road Opp. to AGS office, Trivandrum-695001 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Vadodara State Bank of India, Mandvi Branch, Opp. Jamnabai Hospital, Vadodara, Gujarat Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Vijayawada State Bank of India, SME Patamatta Branch, Beside Auto Nagar Bus Stand, Opp. Ramakrishna theatre, Vijayawada 520007 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)
Vishakhapatnam State Bank of India, Main Branch, Rednam Gardens, Old jail road, Vishakhapatnam 530002 Monday to Saturday: 10:00 a.m. to 4:00 p.m. (Closed on 2nd and 4th Saturdays)

Other Ways to Get in Touch with SBI’s Credit Card Customer Care

Via Twitter

Get in touch with SBI and have your credit card query answered by tweeting to @SBICard_Connect.

Via Fax

Fax any documents related to your credit card queries to 0124 2567131.

FAQs

  1. Is there any number I can call for any transactions related to my IRCTC SBI Credit Card?
  2. If you have the IRCTC SBI Credit Card, you can call 1800 180 1295 to have your queries addressed. If you are looking for a city-wise number, prefix your STD code and dial 39 02 12 12.

  3. What do I do if I lose my corporate credit card when overseas?
  4. If you lose your corporate credit card while overseas, you can call the 24x7 Visa toll-free number.

  5. How can I close my SBI credit card account?
  6. You can write to SBI or call the customer care helpline number and place a request for closure of your card account. Do remember that you will be allowed to close your card account only if all dues on the card have been paid in full.

  7. Will I be charged if I request for a card to be re-issued?
  8. Yes, you will be charged Rs.100 + applicable taxes if you request for a re-issue or a replacement of your card.

  9. How long will it take for me to receive a re-issued card?
  10. It will take 7 business days for you to receive your replacement card.

  11. What do I do if my card is not authenticated or accepted at a point of sale terminal?
  12. You can always call the customer care hotline number if your card is not authenticated at a point of sale terminal. Do check the expiry date of your card and see if you have entered the PIN correctly.

News About SBI Credit Card Customer Care Number

  • Sbi Card To Use Chatbots And Artificial Intelligence For A Better Customer Experience

    In a bid to offer a better customer experience, SBI Card will soon adopt Artificial Intelligence (AI) and chatbot technologies. With almost 5.9 million users, SBI Card is the second largest credit card issuer in India. Hardayal Prasad, Managing Director & CEO, SBI Card said that these technologies will benefit SBI Card customers on a large scale. Talking about the increase in UPI-based transactions and growing digital wallets, Prasad said that SBI Card does not pose a threat. SBI Card is looking at the developments in the digital space as mere opportunities and not as a threat to the survival of physical cards. He further added that the plastic card era is here to stay in the country for sometime. He revealed that total spends on the SBI Card universe grew 80% in 2017. In addition to focus on technological improvements, SBI card will introduce new products and contribute to the ongoing growth in India’s payment ecosystem, added Prasad. He also revealed that about 50% of new SBI Card customers are coming from SBI since past couple of months. This is up from 35% previously.

Credit Card Customer care By Bank

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SBI Credit Card Customer Care Reviews

Page 1 of 50 1 2 3 4 5
  • SBI Cards Credit Card
    "Very Nice to use"
    SBI CARDS
    0.5 3.0/5 "Satisfactory"
    In SBI, they are providing a voucher if i pay the annual fee of Rs. 3000 and if i use more than Rs. 5000 yearly, the annual fee is getting waived off. In SBI, i have a prime card. They gave me a credit limit of Rs. 50000. Customer care service is good.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Oct 17, 2019
  • SBI Cards
    SBI Cards Credit Card
    "Good Service"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    I have State Bank Of India credit card which was taken through Bank.I am using this credit card for the past 4 years.This was a free card and there are good reward points as well as cash back offers .I have submitted the required documents very clearly .There are good reward points as well as cash back offers .I am satisfied with the service so far.
    Was this review helpful? 1
    , bangalore
    Reviewed on Oct 17, 2019
  • SBI Cards Credit Card
    "Excellent"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    I use SBI Simply Save credit card and its been almost 3years. They are giving more offers during big billion sale on Flipkart and Amazon apart from this I don't have much experience. Their customer service is good. The limit is good and they are given zero annual fee.
    Was this review helpful? 1
    , new delhi
    Reviewed on Oct 17, 2019
  • SBI Cards Credit Card
    "Good Card"
    SBI CARDS
    0.5 4.0/5 "Great!"
    I have to give back my SBI credit card and i don't get any benefits on this card. They are charging a annual fee of Rs. 3000. First time when i pay the annual fee, they have issued me some vouchers. The promised things were not met on SBI. SBI customer care service is good.
    Was this review helpful? 0
    , bangalore
    Reviewed on Oct 17, 2019
  • SBI Cards Credit Card
    "Good Service"
    SBI CARDS
    0.5 4.0/5 "Great!"
    I have State Bank Of India credit card which was taken through Bank only .The credit limit was really good and i am using this credit card for the past 2 years only .I have got all the required information about the card process through the agent.I have got my credit card o time and really satisfied with the service .
    Was this review helpful? 0
    , visakhapatnam
    Reviewed on Oct 17, 2019
  • SBI Cards Credit Card
    "Good service"
    SBI CARDS
    0.5 3.0/5 "Satisfactory"
    I have State Bank Of India credit card which was taken through Bank directly .I am using this credit card for the past 6 months .The credit limit was very less and got all the details about the card process very clearly .I am really satisfied with the service so far on using this credit card.
    Was this review helpful? 2
    , bellary
    Reviewed on Oct 14, 2019
  • SBI Cards Credit Card
    "Good Card"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    There is Apollo credit card in SBI. If we buy the medicines from Apollo pharmacy, my points will be increased. By using those points, i can buy the medicines again. For petrol, they are giving some discounts. I make the payment through online. I have not called the SBI customer care service so far.
    Was this review helpful? 0
    , chennai
    Reviewed on Oct 08, 2019
  • SBI Cards Credit Card
    "Good card"
    SBI CARDS
    0.5 3.5/5 "Pretty good"
    SBI is giving same amount of gift voucher for the annual fee of Rs.499. The credit limit is good and its been 5 years. The customer service is not good and not prompt in the response which they have to improve. The payment mode is easy. I am using FBB Styleup card.
    Was this review helpful? 0
    , kolkata
    Reviewed on Oct 08, 2019
  • SBI Cards Credit Card
    "Need to be decrease interest charges"
    SBI CARDS
    0.5 4.0/5 "Great!"
    I am having a credit card with SBI for the past 6 months which was applied through an other channel. It is a life time free credit card and they have given with good credit limit. But their service is no proper response and there is charges are applicable for late payment of 1500 rupees. I use for ticket booking and to buy bike.
    Was this review helpful? 0
    , guntur
    Reviewed on Oct 04, 2019
  • SBI Cards Credit Card
    "Worst card"
    SBI CARDS
    0.5 1.0/5 "Really Bad"
    Service is really poor in SBI. SBI people are not taking response whether in call and in mail. If i asked them to increase the limit, they are asking too much queries and they are charging lots of interest rate and services. I have a IRCTC card but i don't know about the benefits and they have not informed me about the features of the card. I already requested them to close the card but they are not doing the same.
    Was this review helpful? 0
    , muzaffarpur
    Reviewed on Oct 04, 2019
  • SBI Cards Credit Card
    "Need to improve customer service"
    SBI CARDS
    0.5 3.0/5 "Satisfactory"
    SBI offered for FBB credit card on 7 years before which was applied to bank directly. The limit is moderate to use of 1lakh. It is an annual fee chargeable of 500 rupees. EMI option charges are nominal. Customer service is good however there is no proper response.
    Was this review helpful? 0
    , coimbatore
    Reviewed on Oct 03, 2019
  • SBI Cards Credit Card
    "Very much user friendly card"
    SBI CARDS
    0.5 4.5/5 "Excellent!"
    I have been using the SBI credit card because mobile banking application is very user friendly and convenient. By using the app itself, i can convert my purchase into EMI and we don't need to contact the customer care service. I have been using the SBI credit card for the past 4 years. I never faced any issue till now.
    Was this review helpful? 0
    , kochi
    Reviewed on Oct 01, 2019
  • SBI Cards Credit Card
    "Good card "
    SBI CARDS
    0.5 4.0/5 "Great!"
    I am using the SBI simply save credit card and i don't get any benefits on this card. The limit is only Rs. 15000 and they approached me to enhance the limit but i have rejected the same. SBI card service is fine and i can access the card everywhere.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Oct 01, 2019
  • SBI Cards Credit Card
    "Average Service"
    SBI CARDS
    0.5 2.0/5 "Expected more"
    I have State Bank Of India credit card which was direclty taken through Bank .I am using this credit card for the past 1 year ,The credit limit was very less .I have got a clear picture about the card process through the agent .There was no difficulties faced so far on using this credit card and the service was quite average .
    Was this review helpful? 0
    , noida
    Reviewed on Oct 01, 2019
  • SBI Cards Credit Card
    "Need to improve the customer service"
    SBI CARDS
    0.5 3.0/5 "Satisfactory"
    I hold a credit card with State Bank of India which am using it from last 6months. The limit is only 24K, I would request them to increase my limit. Their customer service is not up to the mark because they won't pick up the phone whenever I try to call them. There is no annual fee.
    Was this review helpful? 0
    , pune
    Reviewed on Oct 01, 2019
  • SBI Cards Credit Card
    "Good card"
    SBI CARDS
    0.5 4.0/5 "Great!"
    I have been using SBI FBB STYLE UP CREDIT CARD from last one year, have been utilizing for shopping mostly. I does not required the customer service till now. I think, the annual fee is around Rs.500. I will make the payment via online and its convenient.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Oct 01, 2019
  • SBI Cards Credit Card
    "Good Credit Card"
    SBI CARDS
    0.5 4.5/5 "Excellent!"
    I have credit card from SBI, very recently I started using this card their service is good because I am an existing customer. I am getting reward points and cash back on my spends. The customer support is good but there is a server issue to connect with their executive, they need improve on it.
    Was this review helpful? 0
    , bhopal
    Reviewed on Sep 29, 2019
  • SBI Cards Credit Card
    "Average card"
    SBI CARDS
    0.5 1.0/5 "Really Bad"
    If the call the customer care of SBI, it won't connect. If i swipe the card for anything, they are charging a over rate of interest. They won't talk to the customer in regional language and service is very worst. Because of all this reason, i have closed the card. Through SBI online banking, i have closed the card and informed the same in the customer care.
    Was this review helpful? 1
    , namakkal
    Reviewed on Sep 24, 2019
  • SBI Cards Credit Card
    "Good card"
    SBI CARDS
    0.5 4.0/5 "Great!"
    The card has a limit of Rs. 10000 on my SBI credit card. My son gave me this card to me. There is a annual charges of Rs. 1600 and it won't get waived off. There is no offers on this card. SBI customer care service is very nice. Even though I'm using the card for around 1 year, i don't get offer messages on my mails and messages.
    Was this review helpful? 0
    , bilaspur
    Reviewed on Sep 24, 2019
  • SBI Cards Credit Card
    "Need to decrease interest charges"
    SBI CARDS
    0.5 1.0/5 "Really Bad"
    I am holding SBI bank credit card for more than 2 years. By mobile I was applied for a credit card. After 2 months only I received a card process was delay. It is an annual fee of 2600 rupees. The credit limit is low of 25 thousands. I am using this card for shopping but their service is not satisfy and not good in response.
    Was this review helpful? 0
    , bangalore
    Reviewed on Sep 24, 2019
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