Santa Claus comes around just once a year. In the meantime, there are Credit Cards.

RBL Bank Credit Card Customer Care Numbers

 RBL Bank Credit Card Toll free Number
RBL Bank Credit Card 24*7 Toll free Number

For regular queries on RBL credit cards, you can contact +91 22 6232 7777 or 1800 121 9050 from your registered mobile number.

You can also write an e-mail to cardservices@rblbank.com in case you are not able to connect via phone.

The bank also provides a separate customer care number for RBL SuperCard holders. This credit card is a partner card from RBL Bank and Bajaj Finserv. The customer care number for SuperCard holders is +91 22 7119 0900 or you can send an e-mail with your query to supercardservice@rblbank.com.

About RBL Credit Card Customer Care

RBL Bank provides a dedicated customer care number for any kind of credit card query you might have. You can contact their customer care executive for most card-related activities. This includes learning about the best credit card for you and applying for a credit card online or offline.

RBL Bank 24*7 Customer Care Number

The customer care numbers for RBL Bank which are operational 24*7 are:

+91 22 6115 6300 +91 22 6115 6333 +91 22 6115 6366
+91 22 6115 6311 +91 22 6115 6344 +91 22 6115 6377
+91 22 6115 6322 +91 22 6115 6355 +91 22 6115 6388
+91 22 6115 6399 1800 123 8040

Administrative Office – RBL Bank’s administrative office is in Kolhapur, Maharashtra. You can get in touch with the office on +91 231 2650981, +91 231 2650982, +91 231 2650983, +91 231 2650984.

Registered Office – The registered office of RBL Bank is also located in Kolhapur, Maharashtra. The phone number of this office is +91 231 6650214.

Corporate Office – RBL Bank’s corporate office is in Mumbai, Maharashtra. If you wish to contact the corporate office, the number is +91 22 4302 0600.

RBL Bank Credit Card Enquiries

In case of any fraudulent and vigilant activity which you might experience, you can call +91 22 61156300, +91 22 61156311, +91 22 61156322, +91 22 61156333, +91 22 61156344, +91 22 61156355, +91 22 61156366, +91 22 61156377, +91 22 61156388, +91 22 61156399.

If you are not able to connect via phone, you can send an e-mail to vigilance@rblbank.com.

RBL Bank Credit Card Grievance Redressal

First Level

For all your initial queries about credit cards by RBL, you can call the bank’s 24-hour helpline which is 022-6232 7777. For Bajaj Finserv Limited SuperCards, you can call 022-711 90 900.

If you are not able to get in touch with the bank through this number, you can also write an e-mail to the bank at cardservices@rblbank.com.

Apart from this, you can also write to the bank and send the letter via post to the bank’s corporate address in Gurgaon.

The official address where the letter should be sent is as follows:

Manager - Credit Cards Service,

RBL Bank Limited Cards Operating Centre - COC,

JMD Megapolis, Unit No 306-311 - 3rd Floor Sohna Road,

Sector 48, Gurgaon,

Haryana 122018.

The bank can take up to 10 days to revert to your e-mail or post depending on your query and the time required to solve it. While writing to the bank, it is advised to provide the following details in your mail or post:

  • Full name
  • Account details
  • Address details (telephone number, e-mail ID, and address).

Second Level

If you do not receive a response within 10 days or the response from the bank does not answer your query at the first level, you can then send an e-mail or write to the Head of Credit Card services of the bank.

You can either send a mail to headcardservice@rblbank.com or send a post stating your query to the following address:

Head - Cards Services

RBL Bank Limited Cards Operating Centre - COC

JMD Megapolis, Unit No 306-311 - 3rd Floor

Sohna Road, Sector 48, Gurgaon,

Haryana 122018.

The reference number provided to you at the first level of contact must be given in the mail or post for reference and a better understanding of your query.

Third Level

You would ideally receive a response from the Head of Card Services within 4 working days. However, if you do not, then you can write to or call the Nodal Officer. You can call the officer on 022 7143 2700 or send an e-mail to principalnodalofficercards@rblbank.com.

If either of these methods do not work, you can send a post to the following address:

Mr. Saurabh Gaur,

RBL Bank Limited Cards Operating Centre - COC,

Copyright © RBL Bank Ltd.

JMD Megapolis, Unit No 306-311 - 3rd Floor

Sohna Road, Sector 48, Gurgaon,

Haryana 122018.

The nodal officer will usually send you a response about your query within 10 working days. If you do not receive a response about your query within 30 days, then you can get in touch with the Banking Ombudsman for his or her review of the query.

Write to RBL Bank

All posts to RBL Bank must be addressed to their corporate office, which is located in Mumbai, Maharashtra. The official address is:

RBL Bank Ltd.

One Indiabulls Centre, Tower 2B, 6th Floor,

841, Senapati Bapat Marg,

Lower Parel (W),

Mumbai 400013. India.

Phone no. - 91 22 4302 0600.

Fax no. - 91 22 4302 0520.

RBL Bank Credit Card Customer Care FAQ's

  1. Can I call customer care to know my credit card number?

    Yes, you can call customer care on 022 6232 7777 to know your credit card number.

  2. What are the different ways by which I can cancel my RBL credit card?

    The different ways by which you can cancel your RBL Credit Card are mentioned below:

    • Contacting customer care
    • Submitting a written request at the nearest RBL Bank Branch
    • Online
  3. Should I call customer care in case of EMI foreclosure?

    Yes, you must contact customer care for EMI foreclosure. Once the request has been processed, the outstanding amount will be due in the next billing cycle. However, a 3% cancellation fee will be levied.

  4. How do I change the billing cycle on my credit card?

    You must contact customer service in case you wish to change the billing cycle. The number will be mentioned on the back of the card.

  5. Can I call customer service to know the cash limit of my RBL Bank SuperCard?

    Yes, you can call customer service to find out the cash limit on the RBL Bank SuperCard.

  6. How do I register a complaint regarding the credit card?

    In case you wish to raise a complaint, you must contact RBL Bank’s customer care.

  7. What is the procedure to block the credit card in case it is stolen?

    You will need to contact customer care to block the credit card. Once the card has been blocked, no further transactions will take place. The replacement card will be sent to the registered address.

  8. What is the process to change the credit limit?

    The credit limit that will be provided is based on several factors such as your credit utilisation ratio, credit score, etc. You can call customer care in case you wish to increase or decrease the credit limit.

  9. How can I avail the Emergency Advance feature on my RBL Bank SuperCard?

    28% of the credit limit can be availed as a personal loan. The loan can be converted into 3 EMIs and no interest will be levied. You must contact the customer service on 022-71190900/1800 121 9050 to avail the feature. However, a processing fee will be levied.

  10. Will all purchases on my RBL Bank SuperCard attract interest charges?

    No, all purchases on your RBL Bank SuperCard do not attract interest charges. You are provided a grace period (up to 50 days) by which the payment must be made.

Credit Card Customer care By Bank

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RBL Bank Credit Card Customer Care Reviews

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  • RBL Bank Credit Card
    "Average service"
    RATNAKAR BANK
    0.5 1.0/5 "Really Bad"
    RBL credit card is a chargeable card, I always have to go to Bajaj Finance to pay my credit card bill. I am not satisfied with the customer service which has to be improved. I used this card when ever needed for shopping, fuel surcharge and bill payment.The limit of the card is fine.
    Was this review helpful? 45
    , ranchi
    Reviewed on Mar 21, 2020
  • RBL Bank
    RBL Bank Credit Card
    "Un satisfied"
    RATNAKAR BANK
    0.5 2.0/5 "Expected more"
    I have applied RBL credit card through online. I got a call from the agent informed me the minimum credit limit is for 3 lakh, but the process was delayed it took more than 25 days and after that the bank rejected me without inform me for what reason.Customer service was not satisfied.
    Was this review helpful? 19
    , ahmedabad
    Reviewed on Mar 20, 2020
  • RBL Bank Credit Card
    "Excellent Service"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I am using Ratnakar Bank credit card which was taken through bank . I am using this credit card for the past 2 years only .The credit limit was pretty good and there are movie ticket offers and airport lounge access on this card .Converting emi option is there and this card is acceptable on all places.This was a life time free card and satisfied with the service.
    Was this review helpful? 5
    , ujjain
    Reviewed on Mar 20, 2020
  • RBL Bank Credit Card
    "Improve in all service "
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I am using this credit card more from RBL Bank than 1 year and i applied this card directly through bank. This is a free card they given a sufficient credit limit of Rs. 79k that's fine. Rate of interest is too much high and I am planning to close this card. For doing shopping in Flipkart and Amazon i am using this card, need to improve in bank service.
    Was this review helpful? 6
    , bangalore
    Reviewed on Mar 20, 2020
  • RBL Bank Credit Card
    "Fine card "
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    On 1.5 yeas before I taken RBL card which was applied through other channel. They have provided an annual fee chargeable but there is waiver option. The credit limit of 93K which is sufficient. I wont opt for EMI conversion , but it is applicable mostly I do bulk amount payment. The cash limit of 9.6K. I use this card for purchase gold, shopping. The customer service is good.
    Was this review helpful? 4
    , chennai
    Reviewed on Mar 19, 2020
  • RBL Bank Credit Card
    "Excellent service "
    RATNAKAR BANK
    0.5 4.5/5 "Excellent!"
    RBL credit card is good card, middle class people can use this and its very good service. The rate of interest also very low but getting more reward points for my purchase. If i purchase anything instantly, i am getting messages that can be convert into a EMI too.
    Was this review helpful? 5
    , kolkata
    Reviewed on Mar 18, 2020
  • RBL Bank Credit Card
    "Best Service"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I have Ratnakar Bank credit card which i am using for the past 1 year.I have taken this credit card through bank and this was a chargeable card need to pay Rs.3000 on yearly basis .There are movie ticket offers as well as reward points which is very useful.The process was pretty smooth and i am satisfied with the service so far .
    Was this review helpful? 2
    , chennai
    Reviewed on Mar 09, 2020
  • RBL Bank Credit Card
    "Good Card"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    RBL card is a good to use. I just want more credit limit from other cards, hence i have purchased this card but they have given me only Rs. 54000. I need to pay the annual fee of Rs. 1000. I get a buy1+get1 free movie ticket on bookmyshow and Rs. 500 discount on Amazon website when i do a online shopping. Their customer care service need to improve because they are not giving response soon. Their user interface is very slow and their mobile app also not upto the mark.
    Was this review helpful? 5
    , vadodara
    Reviewed on Mar 05, 2020
  • RBL Bank Credit Card
    "Excellent service & friendly bank "
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I am using RBL credit card more than 1 year and the annual charge is Rs. 499. Credit limit is sufficient and good, i am getting emi options. I am using this card to buy spare parts for my vehicle, fuel, shoppings , making emi payments. RBL Bank app is first class and i applied this card directly through bank. Customer service is very responsive , if i send any mails they are responding prompt.
    Was this review helpful? 2
    , chennai
    Reviewed on Mar 04, 2020
  • RBL Bank Credit Card
    "Good "
    RATNAKAR BANK
    0.5 3.0/5 "Satisfactory"
    I am holding RBL card for more than 2 years which is a Bajaj card. I got loan offers based on my credit limit. Initially the credit limit was 35K and now they have enhanced up to 95K. EMI conversion is available, if I swipe the card more than 3K. I am using net banking service is fine. I get one plus one free movie ticket in bookmyshow.com.
    Was this review helpful? 6
    , hyderabad
    Reviewed on Mar 04, 2020
  • RBL Bank Credit Card
    "Okay"
    RATNAKAR BANK
    0.5 3.0/5 "Satisfactory"
    I am using this RBL Bank credit card more than 1 year. This card has some annual charges Rs.399 if i purchase some amount no need to pay the annual charges. I was taken consumer durable loan long back based on that i got this credit card offer and the service was good.
    Was this review helpful? 3
    , hyderabad
    Reviewed on Mar 03, 2020
  • RBL Bank Credit Card
    "Best Service"
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I have Ratnakar Bank credit card which was taken through bank.There was good reward points ,movie ticket offers such as one plus one ticket every month .The credit limit was really good to me .I will be getting discounts on shopping and fuel benefits. I am using this card almost 1 year and i am satisfied with the service .
    Was this review helpful? 4
    , jaipur
    Reviewed on Feb 28, 2020
  • RBL Bank Credit Card
    "Good card "
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I am using RBL Bank credit card more than 2.5 years and this is a life time free card. I am happy with the credit limit, earlier they given Rs. 62k first after that they increased into Rs. 1.36L, mostly i am using the card for petrol, mobile purchase. Customer service was good.
    Was this review helpful? 6
    , chennai
    Reviewed on Feb 24, 2020
  • RBL Bank Credit Card
    "Good service"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I have been using RBL Bank credit card more than 6 months and this is a life time free card. Credit limit is sufficient Rs. 85k and i am getting more offer in this card but i am not utilizing. I applied this card directly through bank, customer service was good.
    Was this review helpful? 6
    , bangalore
    Reviewed on Feb 24, 2020
  • RBL Bank Credit Card
    "Good Card"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I have bought RBL credit card on 3 years back and the service is really good. Once I completed one year, they have automatically increased my credit limit. In Book my show, I'm getting buy 1 and get 1 movie ticket for 4 times in a month up to Rs. 200. I used to make the payment through NEFT transactions and it will get credited to their account within 1 hour.
    Was this review helpful? 4
    , bangalore
    Reviewed on Feb 23, 2020
  • RBL Bank Credit Card
    "Best card"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    From RBL Bank, i am using credit card more than 6 months. I am getting good reward points and also i am getting movie offer, gift voucher and more. Movie offer i have not utilized and i am not happy with the credit limit. Customer service and response was good.
    Was this review helpful? 4
    , chennai
    Reviewed on Feb 21, 2020
  • RBL Bank Credit Card
    "Good card"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I have taken a RBL Bank credit card which was applied through online and i am using this card more than 1 year. This is a life time free card, credit limit they given Rs. 50k and its okay. Mostly petrol, medical and more i am using i get reward points and they giving good service.
    Was this review helpful? 5
    , kolkata
    Reviewed on Feb 14, 2020
  • RBL Bank Credit Card
    "Good service"
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I have Ratnakar Bank credit card which is very useful and easy to access .This credit card is acceptable on all places and without any delay this card was delivered to me .I am having useful reward points on this credit card and the agent gave a clear picture about this card .The credit limit was sufficient and i am satisfied with the service .
    Was this review helpful? 6
    , hyderabad
    Reviewed on Feb 14, 2020
  • RBL Bank Credit Card
    "Good service"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I am using RBL Bank credit card which was applied with bank directly and this is annual fee card. I am getting alert message reminder and their app is very good. Credit limit is good, customer service and responsiveness was fine. The rate of interest and charges are also normal.
    Was this review helpful? 6
    , hyderabad
    Reviewed on Feb 14, 2020
  • RBL Bank Credit Card
    "Need to improve in service"
    RATNAKAR BANK
    0.5 1.0/5 "Really Bad"
    Customer service is not up to the mark in RBL Bank, need to improve in their service. I am using this card for only shopping, groceries and filling fuel purpose. Thy given a normal credit limit of Rs. 1,90,000 and also rate of interest was very high.
    Was this review helpful? 21
    , new delhi
    Reviewed on Feb 13, 2020
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