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RBL Bank Credit Card Customer Care Numbers

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Fees & Charges

Promised Interest Rate

Customer Service

Responsiveness

RBL Bank provides a dedicated customer care number for any kind of credit card query you might have. You can contact their customer care executive for most card-related activities. This includes learning about the best credit card for you and applying for a credit card online or offline.

For regular queries on credit cards, you can contact +91 22 6232 7777 or 1800 121 9050 from your registered mobile number.

 RBL Bank Credit Card Toll free Number
RBL Bank Credit Card 24*7 Toll free Number

You can also write an e-mail to cardservices@rblbank.com in case you are not able to connect via phone.

The bank also provides a separate customer care number for RBL SuperCard holders. This credit card is a partner card from RBL Bank and Bajaj Finserv. The customer care number for SuperCard holders is +91 22 7119 0900 or you can send an e-mail with your query to supercardservice@rblbank.com.

RBL Bank 24*7 Customer Care Number

The customer care numbers for RBL Bank which are operational 24*7 are:

+91 22 6115 6300 +91 22 6115 6333 +91 22 6115 6366
+91 22 6115 6311 +91 22 6115 6344 +91 22 6115 6377
+91 22 6115 6322 +91 22 6115 6355 +91 22 6115 6388
+91 22 6115 6399 1800 123 8040

Administrative Office – RBL Bank’s administrative office is in Kolhapur, Maharashtra. You can get in touch with the office on +91 231 2650981, +91 231 2650982, +91 231 2650983, +91 231 2650984.

Registered Office – The registered office of RBL Bank is also located in Kolhapur, Maharashtra. The phone number of this office is +91 231 6650214.

Corporate Office – RBL Bank’s corporate office is in Mumbai, Maharashtra. If you wish to contact the corporate office, the number is +91 22 4302 0600.

RBL Bank Credit Card Enquiries

In case of any fraudulent and vigilant activity which you might experience, you can call +91 22 61156300, +91 22 61156311, +91 22 61156322, +91 22 61156333, +91 22 61156344, +91 22 61156355, +91 22 61156366, +91 22 61156377, +91 22 61156388, +91 22 61156399.

If you are not able to connect via phone, you can send an e-mail to vigilance@rblbank.com.

RBL Bank Email Address Details

The official e-mail address for the customer support of RBL Bank is cardservices@rblbank.com

RBL Bank Credit Card Grievance Redressal

First Level

For all your initial queries about credit cards by RBL, you can call the bank’s 24-hour helpline which is 022-6232 7777. For Bajaj Finserv Limited SuperCards, you can call 022-711 90 900.

If you are not able to get in touch with the bank through this number, you can also write an e-mail to the bank at cardservices@rblbank.com.

Apart from this, you can also write to the bank and send the letter via post to the bank’s corporate address in Gurgaon.

The official address where the letter should be sent is as follows:

Manager - Credit Cards Service,

RBL Bank Limited Cards Operating Centre - COC,

JMD Megapolis, Unit No 306-311 - 3rd Floor Sohna Road,

Sector 48, Gurgaon,

Haryana 122018.

The bank can take up to 10 days to revert to your e-mail or post depending on your query and the time required to solve it. While writing to the bank, it is advised to provide the following details in your mail or post:

  • Full name
  • Account details
  • Address details (telephone number, e-mail ID, and address).

Second Level

If you do not receive a response within 10 days or the response from the bank does not answer your query at the first level, you can then send an e-mail or write to the Head of Credit Card services of the bank.

You can either send a mail to headcardservice@rblbank.com or send a post stating your query to the following address:

Head - Cards Services

RBL Bank Limited Cards Operating Centre - COC

JMD Megapolis, Unit No 306-311 - 3rd Floor

Sohna Road, Sector 48, Gurgaon,

Haryana 122018.

The reference number provided to you at the first level of contact must be given in the mail or post for reference and a better understanding of your query.

Third Level

You would ideally receive a response from the Head of Card Services within 4 working days. However, if you do not, then you can write to or call the Nodal Officer. You can call the officer on 0124 – 6102221 or send an e-mail to principalnodalofficercards@rblbank.com.

If either of these methods do not work, you can send a post to the following address:

Ms. Rozina Sehgal,

RBL Bank Limited Cards Operating Centre - COC,

Copyright © RBL Bank Ltd.

JMD Megapolis, Unit No 306-311 - 3rd Floor

Sohna Road, Sector 48, Gurgaon,

Haryana 122018.

The nodal officer will usually send you a response about your query within 10 working days. If you do not receive a response about your query within 30 days, then you can get in touch with the Banking Ombudsman for his or her review of the query.

RBL Bank Nodal Office Contact Details

Centre Address Telephone Number E-mail Areas of Operation
Bengaluru C/o Reserve Bank of India, 10/3/8, Nrupathunga Roa, Bengaluru –560001. STD Code: 080 Tel. No. 22210771/22275629 Fax No. 22244047. bobangalore@rbi.org.in Karnataka
Ahmedabad C/o Reserve Bank of India, La Gajjar Chambers, Ashram Road Ahmedabad-380 009. STD Code: 079 Tel. No. 26582357/26586718 Fax No. 26583325. boahmedabad@rbi.org.in Union Territories of Dadra and Daman and Diu, Nagar Haveli and Gujarat.
Bhubaneswar C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg, Bhubaneswar-751 001. STD Code: 0674 Tel. No. 2396207/2396008 Fax No. 2393906. bobhubaneswar@rbi.org.in Odisha
Bhopal C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011. STD Code: 0755 Tel. No. 2573772/2573776 Fax No. 2573779. bobhopal@rbi.org.in Madhya Pradesh
Chandigarh C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh. Tel. No. 0172 - 2721109 Fax No. 0172 – 2721880. bochandigarh@rbi.org.in Punjab, Himachal Pradesh, Union Territory of Chandigarh and Panchkula, Ambala Districts and Yamuna Nagar of Haryana.
Guwahati C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001. STD Code: 0361 Tel.No.2542556/2540445 Fax No. 2540445. boguwahati@rbi.org.in Arunachal Pradesh, Assam, Manipur, Mizoram, Meghalaya, Tripura and Nagaland.
Chennai C/o Reserve Bank of India Fort Glacis, Chennai 600 001. STD Code: 044 Tel No. 25395964 Fax No. 25395488. bochennai@rbi.org.in Andaman and Nicobar Islands, Union Territories of Puducherry (except Mahe Region) and Tamil Nadu.
Jaipur C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No. 12 Jaipur-302 004. STD Code: 0141 Tel. No. 0141-5107973 Fax No. 0141-2562220. bojaipur@rbi.org.in Rajasthan
Hyderabad C/o Reserve Bank of India, 6-1-56, Secretariat Road, Saifabad, Hyderabad-500004. STD Code: 040 Tel. No. 23210013/23243970 Fax No. 23210014. bohyderabad@rbi.org.in Telangana and Andhra Pradesh.
Kolkata C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001. STD Code: 033 Tel. No. 22304982 Fax No. 22305899. bokolkata@rbi.org.in Sikkhim and West Bengal.
Kanpur C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001. STD Code: 0512 Tel. No. 2306278/2303004 Fax No. 2305938. bokanpur@rbi.org.in Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Shamli (Prabudh Nagar), Meerut, Muzaffarnagar, Saharanpur, Baghpat, Bijnor and Amroha (Jyotiba Phule Nagar).
Mumbai C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008. STD Code: 022 Tel No. 23022028 Fax: 23022024. bomumbai@rbi.org.in Maharashtra and Goa.
Patna C/o Reserve Bank of India Patna-800 001. STD Code: 0612 Tel. No. 2322569/2323734 Fax No. 2320407. bopatna@rbi.org.in Bihar
New Delhi - I C/o Reserve Bank of India, Sansad Marg, New Delhi. STD Code: 011 Tel. No. 23725445/23710882 Fax No. 23725218. bonewdelhi@rbi.org.in Delhi
New Delhi - II C/o Reserve Bank of India Sansad Marg, New Delhi. STD Code: 011 Tel. No. 23724856 Fax No. 23725218-19. bonewdelhi2@rbi.org.in Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar and Ghaziabad districts of Uttar Pradesh.
Thiruvananthapuram C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033. STD Code: 0471 Tel. No. 2332723/2323959. Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)
Ranchi C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001. STD Code: 0651 Telephone: 2210512 Fax: 2210511. boranchi@rbi.org.in Jharkhand
Jammu C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012. STD Code: 0191 Telephone: 2477617 Fax: 2477219. bojammu@rbi.org.in State of Jammu and Kashmir
Raipur C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013. STD Code: 0771 Telephone: 2242566 Fax: 2242566. boraipur@rbi.org.in Chhattisgarh
Dehradun C/o Reserve Bank of India 74/1 GMVN Building, 3rd floor, Rajpur Road, Dehradun - 248 001. STD Code: 0135 Telephone: 2742003 Fax: 2742001 bodehradun@rbi.org.in Uttarakhand and seven districts of Uttar Pradesh which are, Shamli (Prabudh Nagar), Bijnor, Muzaffarnagar, Saharanpur, Baghpat,Amroha (Jyotiba Phule Nagar) and Meerut.

Write to RBL Bank

All posts to RBL Bank must be addressed to their corporate office, which is located in Mumbai, Maharashtra. The official address is:

RBL Bank Ltd.

One Indiabulls Centre, Tower 2B, 6th Floor,

841, Senapati Bapat Marg,

Lower Parel (W),

Mumbai 400013. India.

Phone no. - 91 22 4302 0600.

Fax no. - 91 22 4302 0520.

Credit Card Customer care By Bank

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RBL Bank Credit Card Customer Care Reviews

Page 1 of 44 1 2 3 4 5
  • RBL Bank Credit Card
    "Good card"
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I have been holding RBL credit card from long time, they have charged me annual fee but waived off option is available or not i have no idea, the credit limit which they have given to me was sufficient , it was as per my expectation, their overall service is good.
    Was this review helpful? 0
    , ahmedabad
    Reviewed on Jul 17, 2019
  • RBL Bank
    RBL Bank Credit Card
    "Good card"
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I have been holding RBL credit card from long time, they have not charged me annual fee as it is life time free credit card, the credit limit which they have given to me was sufficient, their service is good, they use to response me well, their mobile application is user friendly.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jul 17, 2019
  • RBL Bank Credit Card
    "Good Service"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I have Ratnakar Bank credit card which i am using for the past 3 years.This card was a chargeable card ,I have got all the exact details about the card process ,The agent gave all the required information about the card process ,The credit limit was really good to me ,Customer service was really good as well .
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jul 16, 2019
  • RBL Bank Credit Card
    "Good Service"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I am using Ratnakar Bank credit card which was directly got through bank.I have got all the required details through the agent .The credit limit was really good and there was no drawbacks faced so far .This card was is easy to access and having good reward points as well as cash back offers .I am using for the past 3 years and also customer service was really good .
    Was this review helpful? 0
    , bangalore
    Reviewed on Jul 16, 2019
  • RBL Bank Credit Card
    "Good Service"
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I have Ratnakar Bank credit card which was applied through Bank directly .I am using this credit card for the past 3 to 4 months only .The credit limit was really good and i have received the credit card on time ,The agent gave all the information about the card process .I am really satisfied with the service .
    Was this review helpful? 0
    , bangalore
    Reviewed on Jul 15, 2019
  • RBL Bank Credit Card
    "Need to improve customer service"
    RATNAKAR BANK
    0.5 3.0/5 "Satisfactory"
    I am holding RATNAKAR bank credit card for few months. Mobile application is good and the customer service is good and transparency about all the details. It is an annual fee chargeable and there is an option for a waiver off. The credit limit given is of 70 thousand. I have blocked the card because I once faced an unauthorized transaction.
    Was this review helpful? 0
    , pune
    Reviewed on Jul 13, 2019
  • RBL Bank Credit Card
    "Good Service"
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I have Ratnakar Bank credit card which was directly taken through Bank .The credit limit was really sufficient and there was no difficulties faced on using this card .This card was very useful and good to use as well.I have got good cash back offers and reward points ,The agent gave all the details about the card process and i am totally satisfied with the service .
    Was this review helpful? 0
    , bangalore
    Reviewed on Jul 12, 2019
  • RBL Bank Credit Card
    "Good"
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I am happy with the customer service of RBL bank. My credit limit is nominal i am ok with the credit limit. Since its is not a life time free card they used to charge me 5000 rs per year as a annual fee charges. Customer service is good and use to get offers related to my transactions.
    Was this review helpful? 1
    , ahmedabad
    Reviewed on Jul 11, 2019
  • RBL Bank Credit Card
    "Good card"
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I am using RBL credit card, their credit limit is good i am satisfied with their credit limit they have provide me in this card, they donâ??t charge any annual fee in this card ,there customer support team is good they have given me good respond and they have provided me good offers and i use this card for multiple purpose.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jul 11, 2019
  • RBL Bank Credit Card
    "Unhappy Experience"
    RATNAKAR BANK
    0.5 1.0/5 "Really Bad"
    The service is not upto the mark, they don't have proper help number which was not shared to me. I kept sending mail to the bank regarding the charges they debited Rs. 5000 from the card. Finally they said it was member ship charges, but it was communicated earlier to me. I stopped using the card but still they adding the interest.
    Was this review helpful? 1
    , kolkata
    Reviewed on Jul 11, 2019
  • RBL Bank Credit Card
    "Average Service"
    RATNAKAR BANK
    0.5 2.0/5 "Expected more"
    I have applied for Ratnakar Bank credit card which was applied through online .The credit limit was very less and there was cash back offers and reward points but not used.Customer service was also good and the service was quite average according to me .I have got al the required information about the card process through the agent .
    Was this review helpful? 0
    , new delhi
    Reviewed on Jul 11, 2019
  • RBL Bank Credit Card
    "Good card"
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I am using RBL credit card, there credit limit is good i am satisfied with their credit limit they have provide me in this card, they donâ??t charge any annual fee in this card ,their customer support team is good they have given me good respond and they have provided me good offers and i use this card for multiple purpose
    Was this review helpful? 0
    , new delhi
    Reviewed on Jul 11, 2019
  • RBL Bank Credit Card
    "Excellent"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I have selected Ratanar bank fun credit card past 5 year ago , annual charger is Rs 500 . while spending monthly Rs 15000 , from banker end Rs 500 movie ticket , Customer service is good and responsive. Sufficient is limit is provide from banker end .
    Was this review helpful? 1
    , mumbai
    Reviewed on Jul 10, 2019
  • RBL Bank Credit Card
    "Very Good"
    RATNAKAR BANK
    0.5 4.0/5 "Great!"
    I have received RBL credit on time with the credit limit of 1 Lakh. They have charged me with the annual fee but not sure about the charges. I use to get all transaction message and email on time . Customer Service is very good. I had a good experience with RBL bank.
    Was this review helpful? 0
    , mumbai
    Reviewed on Jul 10, 2019
  • RBL Bank Credit Card
    "Better"
    RATNAKAR BANK
    0.5 3.0/5 "Satisfactory"
    I have selected Ratnakar bank credit card past 3 years ago . sufficient limit is provided from banker end .customer service is good and responsive. I have done balance transfer from credit card to my saving account loan amount is 1 lakh and Rate of interested 15 percentage , EMI Rs 3600
    Was this review helpful? 0
    , bangalore
    Reviewed on Jul 10, 2019
  • RBL Bank Credit Card
    "Best card"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    The Application process was easy, I got the card with in few days. Customer service team was good and prompt with RBL BANK . I am Happy about the credit limit . I found this card better than other cards. It is also Lifetime free card. Overall the whole application process was easy and hassle free.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jul 09, 2019
  • RBL Bank Credit Card
    "Good Service"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I have Ratnakar Bank credit card which was taken directly through Bank .I am using this credit card for the past 5 months ,The credit limit was good and it is a free card ,I have received the credit card on time .The agent gave all the information about the card process .It is a free card and i have received the credit card on time ,The agent gave all the information about the card process ,I have submitted documents through the agent ,I am completely satisfied with the service .
    Was this review helpful? 0
    , mumbai
    Reviewed on Jul 08, 2019
  • RBL Bank Credit Card
    "Good Service"
    RATNAKAR BANK
    0.5 4.5/5 "Excellent!"
    I have Ratnakar Bank credit card which was taken through Bank directly ,I am using this credit card for the past 4 to 5 months ,This is a chargeable card and there was no difficulties faced so far on using this credit card ,I am completely satisfied with the service .I have got all the required details about the card process .
    Was this review helpful? 0
    , gurgaon
    Reviewed on Jul 08, 2019
  • RBL Bank Credit Card
    "Average card"
    RATNAKAR BANK
    0.5 3.0/5 "Satisfactory"
    I have been holding RBL credit card from long time, their service was not up to the mark, they have charged me annual fee or not i have no idea long back i closed this loan, their was issue in payment so i had to closed this card, the credit limit which they have given to me was quite okay.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jul 08, 2019
  • RBL Bank Credit Card
    "Need to enhance the limit and improve customer service"
    RATNAKAR BANK
    0.5 2.0/5 "Expected more"
    I am holding RATNAKAR bank visa credit card for more than 2 years which was processed directly to bank. I am not using this card for much purpose. This card is not applicable for dining purposes in some places. It is an annual fee chargeable one. The credit limit is low and not much sufficient. They need to improve the customer service as well.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jul 06, 2019
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