Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
All banks have an efficient customer care procedure in place for customer queries. You can contact banks through their phone number, e-mail ID and fax. For any kind of credit card queries, you can contact the toll-free numbers of any of the banks you prefer.
For example, if you have the FinBooster: Yes Bank - BankBazaar Co-branded Credit Card, you will need to contact YES Bank’s customer care (1800 103 6000 or 1800 103 1212) in the case of any queries.
The credit card customer care department offers a lot of services like:
If your credit card has been lost, you should contact the bank’s customer care department and hotlist or block your credit card.
In almost all cases, the toll-free numbers are available for 24x7. A few customer service desks can have specific times. You can check the bank website to know more.
You can check your bank account balance through the bank’s mobile app or net banking portal.
Yes, you can order a cheque book by raising a service request on the website of the bank. You can reach the customer service desk through the toll-free numbers also and order a cheque book.
Every bank will have a grievance redressal desk. Here, you can contact the desk in case your queries have been unanswered. You can also write to a representative at grievance redressal desk.
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