Santa Claus comes around just once a year. In the meantime, there are Credit Cards.

Credit Card Customer Care

All banks have an efficient customer care procedure placed for customer queries. You can contact banks through their phone number, e-mail ID and fax. For any kind of credit card queries, you can contact the toll-free numbers of any of the banks you prefer.

S. No Bank Name Toll-Free Number
1 HDFC Bank 1800 266 4332
1800 258 3838
61606161/6160616
2 The State Bank of India 1800 180 1290
3 ICICI Bank 1860 120 7777
4 Axis Bank 1860 419 5555
1860 500 5555
5 RBL Bank 1800 121 9050
6 Bajaj Finserv 020 3957 5152
022 71190900
7 Bank of Baroda 1800-223-224
8 LIC Bank 1800 233 1100
9 Canara Bank 1800-425-0018
10 Citi Bank 1860 210 2484
11 Dena Bank 1800 258 44 55
12 Andhra Bank 1800 425 1515
13 Allahabad Bank 1800 57 22 000
14 IndusInd Bank 1860 267 7777
91 22 42207777
15 Standard Chartered 1800 425 1000
1800 345 5000
1800 525 8390
16 Kotak Bank 1860 266 2666
17 Vijaya Bank 1800 425 5885
1800 425 9992
1800 425 4066
18 Bank of India 1800 220 229
1800 103 1906
19 Union Bank of India 1800 103 1906
20 Karnataka Bank 1800 425 1444
080 22021507
21 Yes Bank 1800 103 6000
1800 103 1212
22 Indian Bank 1800 425 00 000
23 Tata Cards 1800 425 00 000
24 Oriental Bank of Commerce 1800-102-1235
1800-180-1235
25 Tamilnad Mercantile Bank 180 0425 0426
26 HSBC Bank 1860 108 7788
1860 500 2277
27 Laxmi Vilas Bank 1800 425 2233
28 Central Bank of India 1800 425 2233
1800 22 1911
29 City Union Bank 044-71225000
30 American Express 1800-419-2122
1800-419-3646
31 UCO Bank 1800 274 0123
32 Bandhan Bank 1800 258 8181
33 Punjab National Bank 1800 180 2222
1800 1032 2222
34 Corporation Bank 1800 22 6606
35 Indian Overseas Bank 1800 425 4445
36 IDBI Bank 1800-200-1947
1800-22-1070
37 Syndicate Bank 1800225092
38 Bank of Maharashtra 1800 233 4526
1800-102-2636
39 Jammu Kashmir Bank 0194-2486424
40 KVB Vank 1860 200 1916
41 Dhanlaxmi Bank 1800-425-1747
42 South Indian Bank 1800 180 1290
1860 180 1290
43 Federal Bank 1800-425-1199
1800-420-1199
44 DCB Bank 1800 209 5363
1800 123 5363

News About Credit Card Customer Care

  • Approaching Credit Card Customer Care Helplines

    Every bank provides a helpline number to raise or report any kind of issues or concerns or feedback related to credit cards and their services. The primary point of contact for any credit cardholder is the customer care numbers imprinted on the flipside of a credit card. In most cases, the numbers are dedicated to credit card related services hence should be contacted in the first instance.

    If there is no response from these numbers, cardholders can visit the bank website and check for some toll-free customer care numbers and other numbers specific to the concern they are looking for. Some banks provide different customer care number for each service. Contacting a dedicated helpline will yield better results compared to contacting general numbers.

    For some reasons, if you’re not able to contact the customer care through phone, you can use the e-mail and SMS service provided by the banks to raise your concerns. One must visit respective bank website to know the e-mail IDs and SMS formats and numbers related to credit card requests and services.

    If a specific concern is not addressed, customers also have an option to escalate the issue to the next level officer. Every bank has grievance redressal in place, as per the RBI guidelines, using which credit card customers can escalate the issues to the highest level possible till the query is resolved.

Credit Card Customer Care By Bank

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