Santa Claus comes around just once a year. In the meantime, there are Credit Cards.

Credit Card Customer Care

All banks have an efficient customer care procedure placed for customer queries. You can contact banks through their phone number, e-mail ID and fax. For any kind of credit card queries, you can contact the toll-free numbers of any of the banks you prefer.

S. No Bank Name Toll-Free Number
1 HDFC Bank 1800 266 4332
1800 258 3838
61606161/6160616
2 The State Bank of India 1800 180 1290
3 ICICI Bank 1860 120 7777
4 Axis Bank 1860 419 5555
1860 500 5555
5 RBL Bank 1800 121 9050
6 Bajaj Finserv 020 3957 5152
022 71190900
7 Bank of Baroda 1800-223-224
8 LIC Bank 1800 233 1100
9 Canara Bank 1800-425-0018
10 Citi Bank 1860 210 2484
11 Dena Bank 1800 258 44 55
12 Andhra Bank 1800 425 1515
13 Allahabad Bank 1800 57 22 000
14 IndusInd Bank 1860 267 7777
91 22 42207777
15 Standard Chartered 1800 425 1000
1800 345 5000
1800 525 8390
16 Kotak Bank 1860 266 2666
17 Vijaya Bank 1800 425 5885
1800 425 9992
1800 425 4066
18 Bank of India 1800 220 229
1800 103 1906
19 Union Bank of India 1800 103 1906
20 Karnataka Bank 1800 425 1444
080 22021507
21 Yes Bank 1800 103 6000
1800 103 1212
22 Indian Bank 1800 425 00 000
23 Tata Cards 1800 425 00 000
24 Oriental Bank of Commerce 1800-102-1235
1800-180-1235
25 Tamilnad Mercantile Bank 180 0425 0426
26 HSBC Bank 1860 108 7788
1860 500 2277
27 Laxmi Vilas Bank 1800 425 2233
28 Central Bank of India 1800 425 2233
1800 22 1911
29 City Union Bank 044-71225000
30 American Express 1800-419-2122
1800-419-3646
31 UCO Bank 1800 274 0123
32 Bandhan Bank 1800 258 8181
33 Punjab National Bank 1800 180 2222
1800 1032 2222
34 Corporation Bank 1800 22 6606
35 Indian Overseas Bank 1800 425 4445
36 IDBI Bank 1800-200-1947
1800-22-1070
37 Syndicate Bank 1800225092
38 Bank of Maharashtra 1800 233 4526
1800-102-2636
39 Jammu Kashmir Bank 0194-2486424
40 KVB Vank 1860 200 1916
41 Dhanlaxmi Bank 1800-425-1747
42 South Indian Bank 1800 180 1290
1860 180 1290
43 Federal Bank 1800-425-1199
1800-420-1199
44 DCB Bank 1800 209 5363
1800 123 5363

News About Credit Card Customer Care

  • Approaching Credit Card Customer Care Helplines

    Every bank provides a helpline number to raise or report any kind of issues or concerns or feedback related to credit cards and their services. The primary point of contact for any credit cardholder is the customer care numbers imprinted on the flipside of a credit card. In most cases, the numbers are dedicated to credit card related services hence should be contacted in the first instance.

    If there is no response from these numbers, cardholders can visit the bank website and check for some toll-free customer care numbers and other numbers specific to the concern they are looking for. Some banks provide different customer care number for each service. Contacting a dedicated helpline will yield better results compared to contacting general numbers.

    For some reasons, if you’re not able to contact the customer care through phone, you can use the e-mail and SMS service provided by the banks to raise your concerns. One must visit respective bank website to know the e-mail IDs and SMS formats and numbers related to credit card requests and services.

    If a specific concern is not addressed, customers also have an option to escalate the issue to the next level officer. Every bank has grievance redressal in place, as per the RBI guidelines, using which credit card customers can escalate the issues to the highest level possible till the query is resolved.

Credit Card Customer care By Bank

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Credit Card Customer Care Reviews

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  • IndusInd Bank Credit Card
    "Good"
    INDUSIND BANK LTD
    0.5 5.0/5 "Blown Away!"
    I received a card on time which was applied through an online with INDUSIND bank. It is a life time free credit card. The credit limit is given was okay because I was expecting more than that. So far no issue faced by using this card. Their service is good.
    Was this review helpful? 5
    , mumbai
    Reviewed on Oct 17, 2019
  • IndusInd Bank
    IndusInd Bank Credit Card
    "Excellent Service"
    INDUSIND BANK LTD
    0.5 5.0/5 "Blown Away!"
    I have Indusind Bank credit card which was taken through Online .I have got the credit card on delay basis it took 1month time that was the difficulty faced by me .The credit limit was good and this was a free card .I am really satisfied with the service so far .There was no cash back offers and reward points .
    Was this review helpful? 1
    , hyderabad
    Reviewed on Oct 17, 2019
  • Citibank Credit Card
    "Good Service"
    CITIBANK
    0.5 3.0/5 "Satisfactory"
    I have Citi Bank credit card for the past 1 year .I am using this credit card for the past 1year .I have got all the required details about the card process ,I have got this credit card on time without any hassle .The credit limit was pretty good and there was no drawbacks faced .I am satisfied with the service .
    Was this review helpful? 0
    , mumbai
    Reviewed on Oct 17, 2019
  • RBL Bank Credit Card
    "Good Service"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I have Ratnakar Bank credit card which was taken through Bank .I am using this credit card for the past 1 year and it was a chargeable card ,I have got my credit card on time without any delay .The credit limit was really good and there was no drawbacks faced .I am realy satisfied with the service .
    Was this review helpful? 0
    , mumbai
    Reviewed on Oct 17, 2019
  • HDFC Bank Credit Card
    "Good Service"
    HDFC BANK
    0.5 5.0/5 "Blown Away!"
    I have HDFC Bank credit card which was taken through Bank.I am using this credit card for the past 6 years .I have got all the required details about the card process ,I have got my credit card on time without any details .The credit limit was really good and there was no drawbacks faced .I am totally satisfied with the service .
    Was this review helpful? 3
    , mumbai
    Reviewed on Oct 17, 2019
  • IndusInd Bank Credit Card
    "Good Service"
    INDUSIND BANK LTD
    0.5 4.0/5 "Great!"
    I am using Indusind Bank credit card which was taken through Online .The credit limit was very good it was upto 1 lakh it was sufficient .I have got all the required details about the card process.I have not faced so far on using this card .This was a free card .I am totally satisfied with the service .
    Was this review helpful? 0
    , mumbai
    Reviewed on Oct 17, 2019
  • Kotak Credit Card
    "Good Service"
    KOTAK MAHINDRA BANK
    0.5 5.0/5 "Blown Away!"
    I have Kotak Mahindra Bank credit card which was taken through Bank .I am using this credit card for the past 4 years ,This card is very easy to use and there was no difficulties faced so far .I am really satisfied with the service .I am comfortable with the service so far.
    Was this review helpful? 1
    , bangalore
    Reviewed on Oct 17, 2019
  • RBL Bank Credit Card
    "Good Service"
    RATNAKAR BANK
    0.5 5.0/5 "Blown Away!"
    I have Ratnakar Bank credit card which was taken through Bank directly. I am using this credit card for the past 1 year and got all the required information about the card process very clearly . This was a chargeable card and the credit limit was really good and it was 1,52,000. I am completely satisfied with the service.
    Was this review helpful? 1
    , bangalore
    Reviewed on Oct 17, 2019
  • SBI Cards Credit Card
    "Very Nice to use"
    SBI CARDS
    0.5 3.0/5 "Satisfactory"
    In SBI, they are providing a voucher if i pay the annual fee of Rs. 3000 and if i use more than Rs. 5000 yearly, the annual fee is getting waived off. In SBI, i have a prime card. They gave me a credit limit of Rs. 50000. Customer care service is good.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Oct 17, 2019
  • SBI Cards Credit Card
    "Good Service"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    I have State Bank Of India credit card which was taken through Bank.I am using this credit card for the past 4 years.This was a free card and there are good reward points as well as cash back offers .I have submitted the required documents very clearly .There are good reward points as well as cash back offers .I am satisfied with the service so far.
    Was this review helpful? 1
    , bangalore
    Reviewed on Oct 17, 2019
  • SBI Cards Credit Card
    "Excellent"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    I use SBI Simply Save credit card and its been almost 3years. They are giving more offers during big billion sale on Flipkart and Amazon apart from this I don't have much experience. Their customer service is good. The limit is good and they are given zero annual fee.
    Was this review helpful? 1
    , new delhi
    Reviewed on Oct 17, 2019
  • IndusInd Bank Credit Card
    "Good card"
    INDUSIND BANK LTD
    0.5 4.0/5 "Great!"
    The customer service was quite good with Insdusind Bank Ltd. I took this card mainly for reward points when I do transactions online. 4points =1 rupee, the reward point structure is good. The credit limit is good. They are not charging annual fee and told me its a life time free card.
    Was this review helpful? 0
    , new delhi
    Reviewed on Oct 17, 2019
  • HDFC Bank Credit Card
    "Excellent Service"
    HDFC BANK
    0.5 5.0/5 "Blown Away!"
    I have HDFC Bank credit card which was offered from Bank end . I am using this credit card so far and the credit limit was pretty good and it was sufficient as well .This was a free card .There are good reward points and lounge access as well that is the best features so far . I am really comfortable with the service so far .
    Was this review helpful? 1
    , bangalore
    Reviewed on Oct 17, 2019
  • IndusInd Bank Credit Card
    "Best Service"
    INDUSIND BANK LTD
    0.5 5.0/5 "Blown Away!"
    I have applied for Indusind Bank credit card through Online .I have got the credit card on time and the credit limit was good and there was no difficulties faced so far There are good cash back offers and reward points .This was a free card and there was no difficulties faced so far . This was a platinum card and i am satisfied with the service so far .
    Was this review helpful? 0
    , bangalore
    Reviewed on Oct 17, 2019
  • IndusInd Bank Credit Card
    "Need to improve customer service"
    INDUSIND BANK LTD
    0.5 4.0/5 "Great!"
    I have applied for a credit card with INDUSIND bank on two months before which was processed through an online. There was no proper response from customer service end. It is a life time free credit card. Within 15 days I received a card with good credit limit. EMI option will be avail after one month only.
    Was this review helpful? 0
    , gurgaon
    Reviewed on Oct 17, 2019
  • RBL Bank Credit Card
    "Very Bad Card"
    RATNAKAR BANK
    0.5 2.0/5 "Expected more"
    In RBL card, they are charging 22% EMI conversion charges and the service charge is 4% which is very huge. They are increasing the limit till now and there is no option to redeeming the rewards points. I won't recommend this card to anyone. Their call centre people are not responding properly and its very poor.
    Was this review helpful? 0
    , bangalore
    Reviewed on Oct 17, 2019
  • SBI Cards Credit Card
    "Good Card"
    SBI CARDS
    0.5 4.0/5 "Great!"
    I have to give back my SBI credit card and i don't get any benefits on this card. They are charging a annual fee of Rs. 3000. First time when i pay the annual fee, they have issued me some vouchers. The promised things were not met on SBI. SBI customer care service is good.
    Was this review helpful? 0
    , bangalore
    Reviewed on Oct 17, 2019
  • Axis Bank Credit Card
    "Very Good Card"
    AXIS BANK
    0.5 5.0/5 "Blown Away!"
    Axis bank service has been good and for past 3 years, i use this card and they provide good rate of interest and they are offering a good personal loan. Their rewards points system is good and they increase the limit on periodically which is helpful for me. When i bought the card the limit was only Rs. 70000 but now its Rs. 1.40 lakhs.
    Was this review helpful? 0
    , bangalore
    Reviewed on Oct 17, 2019
  • ICICI Bank Credit Card
    "Everyone should have it"
    ICICI BANK
    0.5 5.0/5 "Blown Away!"
    ICICI card is good because the service and offers provides to the customer. I know how to contact the customer care service and i use the card for almost 5 years. I get all kind of benefits like in a month i get Buy1+GEt1 movie tickets. They are charging a annual rental which i don't like and they don't offer in waive off option.
    Was this review helpful? 2
    , new delhi
    Reviewed on Oct 17, 2019
  • IndusInd Bank Credit Card
    "Good card"
    INDUSIND BANK LTD
    0.5 4.0/5 "Great!"
    The customer service and response was good from Indusind Bank Ltd. There is no specific reason for taking Indusind Bank credit card. The credit limit is okay and they said its annually chargeable which I need to check. I will be using the card very soon.
    Was this review helpful? 0
    , new delhi
    Reviewed on Oct 17, 2019
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