Credit Card Customer Care

All banks have an efficient customer care procedure placed for customer queries. You can contact banks through their phone number, e-mail ID and fax. For any kind of credit card queries, you can contact the toll-free numbers of any of the banks you prefer.

S. No	Bank Name	Toll-Free Number
1	HDFC Bank	1800 266 4332 1800 258 3838 61606161/6160616
2	The State Bank of India	1800 180 1290
3	ICICI Bank	1860 120 7777
4	Axis Bank	1860 419 5555 1860 500 5555
5	RBL Bank	1800 121 9050
6	Bajaj Finserv	020 3957 5152 022 71190900
7	Bank of Baroda	1800-223-224
8	LIC Bank	1800 233 1100
9	Canara Bank	1800-425-0018
10	Citi Bank	1860 210 2484
11	Dena Bank	1800 258 44 55
12	Andhra Bank	1800 425 1515
13	Allahabad Bank	1800 57 22 000
14	IndusInd Bank	1860 267 7777 91 22 42207777
15	Standard Chartered	1800 425 1000 1800 345 5000 1800 525 8390
16	Kotak Bank	1860 266 2666
17	Vijaya Bank	1800 425 5885 1800 425 9992 1800 425 4066
18	Bank of India	1800 220 229 1800 103 1906
19	Union Bank of India	1800 103 1906
20	Karnataka Bank	1800 425 1444 080 22021507
21	Yes Bank	1800 103 6000 1800 103 1212
22	Indian Bank	1800 425 00 000
23	Tata Cards	1800 425 00 000
24	Oriental Bank of Commerce	1800-102-1235 1800-180-1235
25	Tamilnad Mercantile Bank	180 0425 0426
26	HSBC Bank	1860 108 7788 1860 500 2277
27	Laxmi Vilas Bank	1800 425 2233
28	Central Bank of India	1800 425 2233 1800 22 1911
29	City Union Bank	044-71225000
30	American Express	1800-419-2122 1800-419-3646
31	UCO Bank	1800 274 0123
32	Bandhan Bank	1800 258 8181
33	Punjab National Bank	1800 180 2222 1800 1032 2222
34	Corporation Bank	1800 22 6606
35	Indian Overseas Bank	1800 425 4445
36	IDBI Bank	1800-200-1947 1800-22-1070
37	Syndicate Bank	1800225092
38	Bank of Maharashtra	1800 233 4526 1800-102-2636
39	Jammu Kashmir Bank	0194-2486424
40	KVB Vank	1860 200 1916
41	Dhanlaxmi Bank	1800-425-1747
42	South Indian Bank	1800 180 1290 1860 180 1290
43	Federal Bank	1800-425-1199 1800-420-1199
44	DCB Bank	1800 209 5363 1800 123 5363

News About Credit Card Customer Care

Approaching Credit Card Customer Care Helplines

Every bank provides a helpline number to raise or report any kind of issues or concerns or feedback related to credit cards and their services. The primary point of contact for any credit cardholder is the customer care numbers imprinted on the flipside of a credit card. In most cases, the numbers are dedicated to credit card related services hence should be contacted in the first instance.

If there is no response from these numbers, cardholders can visit the bank website and check for some toll-free customer care numbers and other numbers specific to the concern they are looking for. Some banks provide different customer care number for each service. Contacting a dedicated helpline will yield better results compared to contacting general numbers.

For some reasons, if you’re not able to contact the customer care through phone, you can use the e-mail and SMS service provided by the banks to raise your concerns. One must visit respective bank website to know the e-mail IDs and SMS formats and numbers related to credit card requests and services.

If a specific concern is not addressed, customers also have an option to escalate the issue to the next level officer. Every bank has grievance redressal in place, as per the RBI guidelines, using which credit card customers can escalate the issues to the highest level possible till the query is resolved.

Credit Card Customer care By Bank

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