Santa Claus comes around just once a year. In the meantime, there are Credit Cards.

Credit Card Customer Care

All banks have an efficient customer care procedure placed for customer queries. You can contact banks through their phone number, e-mail ID and fax. For any kind of credit card queries, you can contact the toll-free numbers of any of the banks you prefer.

S. No Bank Name Toll-Free Number
1 HDFC Bank 1800 266 4332
1800 258 3838
61606161/6160616
2 The State Bank of India 1800 180 1290
3 ICICI Bank 1860 120 7777
4 Axis Bank 1860 419 5555
1860 500 5555
5 RBL Bank 1800 121 9050
6 Bajaj Finserv 020 3957 5152
022 71190900
7 Bank of Baroda 1800-223-224
8 LIC Bank 1800 233 1100
9 Canara Bank 1800-425-0018
10 Citi Bank 1860 210 2484
11 Dena Bank 1800 258 44 55
12 Andhra Bank 1800 425 1515
13 Allahabad Bank 1800 57 22 000
14 IndusInd Bank 1860 267 7777
91 22 42207777
15 Standard Chartered 1800 425 1000
1800 345 5000
1800 525 8390
16 Kotak Bank 1860 266 2666
17 Vijaya Bank 1800 425 5885
1800 425 9992
1800 425 4066
18 Bank of India 1800 220 229
1800 103 1906
19 Union Bank of India 1800 103 1906
20 Karnataka Bank 1800 425 1444
080 22021507
21 Yes Bank 1800 103 6000
1800 103 1212
22 Indian Bank 1800 425 00 000
23 Tata Cards 1800 425 00 000
24 Oriental Bank of Commerce 1800-102-1235
1800-180-1235
25 Tamilnad Mercantile Bank 180 0425 0426
26 HSBC Bank 1860 108 7788
1860 500 2277
27 Laxmi Vilas Bank 1800 425 2233
28 Central Bank of India 1800 425 2233
1800 22 1911
29 City Union Bank 044-71225000
30 American Express 1800-419-2122
1800-419-3646
31 UCO Bank 1800 274 0123
32 Bandhan Bank 1800 258 8181
33 Punjab National Bank 1800 180 2222
1800 1032 2222
34 Corporation Bank 1800 22 6606
35 Indian Overseas Bank 1800 425 4445
36 IDBI Bank 1800-200-1947
1800-22-1070
37 Syndicate Bank 1800225092
38 Bank of Maharashtra 1800 233 4526
1800-102-2636
39 Jammu Kashmir Bank 0194-2486424
40 KVB Vank 1860 200 1916
41 Dhanlaxmi Bank 1800-425-1747
42 South Indian Bank 1800 180 1290
1860 180 1290
43 Federal Bank 1800-425-1199
1800-420-1199
44 DCB Bank 1800 209 5363
1800 123 5363

News About Credit Card Customer Care

  • Approaching Credit Card Customer Care Helplines

    Every bank provides a helpline number to raise or report any kind of issues or concerns or feedback related to credit cards and their services. The primary point of contact for any credit cardholder is the customer care numbers imprinted on the flipside of a credit card. In most cases, the numbers are dedicated to credit card related services hence should be contacted in the first instance.

    If there is no response from these numbers, cardholders can visit the bank website and check for some toll-free customer care numbers and other numbers specific to the concern they are looking for. Some banks provide different customer care number for each service. Contacting a dedicated helpline will yield better results compared to contacting general numbers.

    For some reasons, if you’re not able to contact the customer care through phone, you can use the e-mail and SMS service provided by the banks to raise your concerns. One must visit respective bank website to know the e-mail IDs and SMS formats and numbers related to credit card requests and services.

    If a specific concern is not addressed, customers also have an option to escalate the issue to the next level officer. Every bank has grievance redressal in place, as per the RBI guidelines, using which credit card customers can escalate the issues to the highest level possible till the query is resolved.

Credit Card Customer care By Bank

Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

Credit Card Customer Care Reviews

Page 1 of 50 1 2 3 4 5
  • SBI Cards Credit Card
    "Good service"
    SBI CARDS
    0.5 4.0/5 "Great!"
    I have been using SBI Platinum credit card more than one year. Credit limit is sufficient and good, annual charges for this card is Rs. 2999 if i spend some amount no need to pay the annual charges. Customer service and responsiveness was good.
    Was this review helpful? 0
    , kolkata
    Reviewed on Feb 19, 2020
  • Axis Bank
    Axis Bank Credit Card
    "Best service"
    AXIS BANK
    0.5 5.0/5 "Blown Away!"
    I am using AXIS Bank credit card more than 2 years. This is a life time free card, credit limit is sufficient and good. Mostly i use this card for all purpose and also they providing EMI options in this. Customer service and responsiveness was good.
    Was this review helpful? 0
    , kolkata
    Reviewed on Feb 19, 2020
  • HSBC Bank Credit Card
    "Documents should be minimum &no need to call again and again"
    HSBC BANK
    0.5 1.0/5 "Really Bad"
    I have applied HSBC credit card through online. They are asking more documents like bank statement for 6 months, which am not interested to provide for credit card so i told them to close my application. Customer service need to be improved.
    Was this review helpful? 0
    , mumbai
    Reviewed on Feb 18, 2020
  • Citibank Credit Card
    "Best card"
    CITIBANK
    0.5 4.0/5 "Great!"
    I am using CITI Bank credit card quite for a long time. This is a life time free card and they given a good credit limit of Rs. 3,00,000. Mostly i use this credit card for shopping purpose only. Customer service and responsiveness was very good.
    Was this review helpful? 0
    , mumbai
    Reviewed on Feb 18, 2020
  • SBI Cards Credit Card
    "Average Service"
    SBI CARDS
    0.5 2.0/5 "Expected more"
    I am using SBI credit card which was taken directly through bank.I am using this credit card for the past 2 years and the service was very average.The credit limit was very less and this was a chargeable card. I don't like to use this card without any offers.
    Was this review helpful? 0
    , kolkata
    Reviewed on Feb 18, 2020
  • ICICI Bank Credit Card
    "Excellent card"
    ICICI BANK
    0.5 5.0/5 "Blown Away!"
    I have applied ICICI Bank credit card through bank directly. Credit limit is good Rs. 80k and i am paying annual charges is Rs. 499, if i spend 1L in a year no need to pay the annual charges. Mostly travel purpose to book fight ticket maybe some times hotel, customer service was very good.
    Was this review helpful? 0
    , bangalore
    Reviewed on Feb 18, 2020
  • HDFC Bank Credit Card
    "Best Service"
    HDFC BANK
    0.5 3.0/5 "Satisfactory"
    I have HDFC Bank credit card which was offered by bank.I am using this credit card for the past 5 years only.This was a life time free card .This card details was clearly shared by the agent and this was a platinum card .The service was really good and satisfied with the credit card service .
    Was this review helpful? 0
    , ghaziabad
    Reviewed on Feb 18, 2020
  • HDFC Bank Credit Card
    "Need to provide customer service "
    HDFC BANK
    0.5 3.0/5 "Satisfactory"
    I am holding a salary account from HDFC so I got pre approved credit card offer direct from bank. It is not a annual fee chargeable card. The credit limit is sufficient of 50K. I am to check whether EMI conversion is avail or not. I have received the card by last December but I am yet to use the card. Their service is not good.
    Was this review helpful? 0
    , coimbatore
    Reviewed on Feb 17, 2020
  • SBI Cards Credit Card
    "Best Service"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    I am using SBI credit card which was taken through bank directly.I am using this credit card for the past 2 years only .Everything was good to me so far on using this card .The credit limit was much satisfied .The agent clearly shared all the details about the card process .I am satisfied with the service.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Feb 17, 2020
  • HDFC Bank Credit Card
    "Best Service"
    HDFC BANK
    0.5 4.0/5 "Great!"
    I have taken HDFC credit card which was taken through Bank. I am using this credit card for the past 6 months only. There are movie ticket offers as well as airport lounge access and fuel benefits .This was a life time free card and this was a money back card. I am really satisfied with this card service.
    Was this review helpful? 1
    , sangli
    Reviewed on Feb 17, 2020
  • HSBC Bank Credit Card
    "Best Service"
    HSBC BANK
    0.5 4.0/5 "Great!"
    I have applied HSBC Bank credit card through online. I have not availed this card since got one time callback and not done any verification due to this reason not taken this card. I have got all the details about the card process through online .The service was good but not availed this card.
    Was this review helpful? 0
    , gurgaon
    Reviewed on Feb 17, 2020
  • SBI Cards Credit Card
    "Good Service"
    SBI CARDS
    0.5 4.0/5 "Great!"
    I have SBI credit card which was availed through online .The reward points are more and getting fuel benefits as well as for shopping .This was a chargeable card and need to pay Rs.500 and the credit limit was 75000.The processing time was very quick and overall service was much satisfied .
    Was this review helpful? 0
    , hyderabad
    Reviewed on Feb 17, 2020
  • SBI Cards Credit Card
    "Best Service"
    SBI CARDS
    0.5 4.5/5 "Excellent!"
    I am using SBI credit card which was availed through Bank. There are good benefits in this card which is very useful such as movie ticket offers and discounts for shopping. It was a life time free card and the process was really good when I took this card. According to my experience the service was much comfortable .
    Was this review helpful? 0
    , kochi
    Reviewed on Feb 17, 2020
  • Axis Bank Credit Card
    "Best Service"
    AXIS BANK
    0.5 4.5/5 "Excellent!"
    I have taken Axis Bank credit card through bank directly.This credit limit was sufficient and it is very useful for shopping and i am getting good discounts .Even there are fuel benefits also and i am really satisfied with the service so far .Everything was good to me so far on using this credit card .
    Was this review helpful? 0
    , kochi
    Reviewed on Feb 17, 2020
  • ICICI Bank Credit Card
    "Good Service"
    ICICI BANK
    0.5 4.0/5 "Great!"
    I have ICICI Bank credit card which was taken through Bank.I am using this credit card more than 1 year .I am getting fuel benefits ,movie benefits on this credit card .The card process was clearly shared by the agent .Everything was good to me so far on using this credit card .I am really satisfied with the service so far .
    Was this review helpful? 0
    , chennai
    Reviewed on Feb 17, 2020
  • IndusInd Bank Credit Card
    "Need to improve their service and provide EMI option"
    INDUSIND BANK LTD
    0.5 1.0/5 "Really Bad"
    I am using INDUSIND Aura card for more than 3 months. There is no option for EMI conversion in this card. So I visit direct to bank regarding for EMI option but they told there is no offer for that at least they would have been told while applying this card so I wont prefer to process for further. The customer service is not good. It is a life time card. The credit limit is 75K.
    Was this review helpful? 0
    , coimbatore
    Reviewed on Feb 17, 2020
  • ICICI Bank Credit Card
    "Good"
    ICICI BANK
    0.5 3.0/5 "Satisfactory"
    I am using ICICI Bank visa credit card more than 2 years. This is a life time free card and they given a credit limit of Rs. 22,000 it is very less. Mostly i use for shopping only. emi options are available. Customer service and responsiveness was good.
    Was this review helpful? 0
    , muzaffarpur
    Reviewed on Feb 17, 2020
  • Citibank Credit Card
    "Good "
    CITIBANK
    0.5 5.0/5 "Blown Away!"
    I am using CITI Bank Indian oil platinum credit card quite for a long time. Mostly i use this card for fuel purpose, and it is a zero annual charges credit card. Credit limit is sufficient and good, their customer service and responsiveness was fine.
    Was this review helpful? 0
    , bangalore
    Reviewed on Feb 17, 2020
  • SBI Cards Credit Card
    "Average Service"
    SBI CARDS
    0.5 5.0/5 "Blown Away!"
    I am using SBI credit card which was taken through online .I am frequently using this credit card for the past 2 months .This was a chargeable card with very less credit limit it was just 32,000.The produt detail was cleary explained by the agent and based on my experience the service was very average.
    Was this review helpful? 1
    , new delhi
    Reviewed on Feb 17, 2020
  • Axis Bank Credit Card
    "Good card"
    AXIS BANK
    0.5 5.0/5 "Blown Away!"
    I am using AXIS Bank Neo credit card quite for a long time. This is a life time free card and also credit limit is fine Rs. 1,00,000. EMI options is available in this bank, mostly i use this card for shopping only and their giving very good service.
    Was this review helpful? 0
    , ahmedabad
    Reviewed on Feb 17, 2020
Common Loader Icon
Page 1 of 50 1 2 3 4 5
  
reTH65gcmBgCJ7k
This Page is BLOCKED as it is using Iframes.