Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
Jammu & Kashmir Bank provides the Empowerment Credit Card that includes the Blue Empowerment Card, the Silver Empowerment Card, and the Gold Empowerment Card. There is a customer assistance helpdesk that is available 24x7 for any of your queries or issues regarding your credit card. These are the different channels through which you can contact the bank for any credit card related issues.
These are the numbers to contact for credit card related queries:
You can send an email to the bank at grievance.creditcards@jkbmail.com for any issues related to your credit card.
For redressal of grievances that have not been resolved at the customer helpline level, you can contact the Card Issuing and Acquiring Department, Corporate Headquarters with the details given below:
Mr. Parvez Ahmad,
Phone: 0194-2486427
Email: grievance.creditcards@jkbmail.com
You can write to the bank at the address given below:
Mr. Rajesh Kumar Chibber,
Interim Chairman and Managing Director,
The Jammu & Kashmir Bank Ltd.,
Corporate Headquarters,
M.A. Road,
Srinagar, J&K
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