Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
Jammu & Kashmir Bank provides the Empowerment Credit Card that includes the Blue Empowerment Card, the Silver Empowerment Card, and the Gold Empowerment Card. There is a customer assistance helpdesk that is available 24x7 for any of your queries or issues regarding your credit card. These are the different channels through which you can contact the bank for any credit card related issues.
These are the numbers to contact for credit card related queries:
Bank has set up a 24 x 7 hour Customer Care Centre which can be accessed through Toll Free line 1800 890 2122 or 91194 2481936 /2481953.
You can send an email to the bank at grievance.creditcards@jkbmail.com for any issues related to your credit card.
For redressal of grievances that have not been resolved at the customer helpline level, you can contact the Card Issuing and Acquiring Department, Corporate Headquarters with the details given below:
Mr. Parvez Ahmad,
Phone: 0194-2486427
Email: grievance.creditcards@jkbmail.com
Grievance Nodal Officer for Credit Cards
Mr. Towfeeq Ahmad
0194 - 2502685
Digital and Alternate Channels, Corporate Headquarters, Jammu and Kashmir Bank - grievance.creditcards@jkbmail.com
You can write to the bank at the address given below:
Mr. Rajesh Kumar Chibber,
Interim Chairman and Managing Director,
The Jammu & Kashmir Bank Ltd.,
Corporate Headquarters,
M.A. Road,
Srinagar, J&K
| Nodal Office | Location |
|---|---|
| Kashmir Central I |
Zonal Office M.A Road Srinagar 190001(J&K) Phone(LL): 0194-2471042 2452658, 2471723, 2484008. Email: united@jkbmail.com |
| Kashmir Central II |
Zonal Office Industrial Estate Zainakote, Srinagar 190012(J&K) Phone(LL): 0194-2497735, 2497736, 2497734 Email: zoktwo@jkbmail.com |
| Kashmir North |
Zonal Office Amargarh, Sopore 193201(J&K) Phone(LL): 01954-223595, 223596. Email: zobara@jkbmail.com |
| Kashmir South I |
Zonal Office J&K Bank Building Pulwama 192301(J&K) Phone(LL): 01933-241204, 242226 Email: zopull@jkbmail.com |
| Kashmir South II |
Zonal Office Bakshiabad Kulgam 192123(J&K) Phone(LL): 01932-2227340 Email: zoksou@jkbmail.com |
| Jammu Central I |
Zonal Office Rail Head Complex Jammu Phone(LL):0191-247102-25 Email: couple@jkbmail.com |
| Jammu Central II |
Zonal Office Kathua Near Forest Protection Office Hatli Morh Kathua 184102 Phone(LL): 01922-234663 Email: zojtwo@jkbmail.com |
| Jammu North I |
Zonal Office Khan Plaza Building Doda 182202 Phone(LL):01996-233589 Email: zoudam@jkbmail.com |
| Jammu North II |
Zonal Office Adarsh Colony Udhampur 182101 Phone(LL):01992270367 Email: zjnone@jkbmail.com |
| Jammu West |
Zonal Office Opposite Tehsil Office Main Market Rajouri 185131 Phone(LL):0091-1962-262454/55 Email: zorajo@jkbmail.com |
You can apply for a J&K Bank credit card by visiting their website. Once you click ‘Credit Cards’, you can follow the steps and choose the best one for yourself.
You can check your credit card balance through net banking or by phone banking.
You can always write to grievance.creditcards@jkbmail.com about issues related to your credit card.
You have to pay an annual fee of Rs.300 every year to maintain your J&K Bank credit card.
You should visit the bank’s internet banking portal. Once you visit the portal, go to the payments sections and choose the bill that you want to pay.
The J&K Bank balance enquiry service is available 24X7. You can always request a balance enquiry from your registered mobile number. You should give a missed call to 18001800234 and you will receive an SMS with the balance in your account.
You should call the Jammu Kashmir Bank Card Customer Care number and report the loss of your credit card. You can easily block your debit and credit cards, via the 24-hour emergency helpline number.
The bank has a list of addresses and numbers for locating a Jammu Kashmir Bank. You need to log into to the Jammu Kashmir Bank website and click on ‘Branch Locator’.
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