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Jammu Kashmir Bank Credit Card Customer Care


Jammu & Kashmir Bank provides the Empowerment Credit Card that includes the Blue Empowerment Card, the Silver Empowerment Card, and the Gold Empowerment Card. There is a customer assistance helpdesk that is available 24x7 for any of your queries or issues regarding your credit card. These are the different channels through which you can contact the bank for any credit card related issues.

Jammu & Kashmir Bank Credit Card Customer Care Numbers

These are the numbers to contact for credit card related queries:

  • 0194-2486424
  • 0194-2486427
  • 0194-2486149
  • 0194-2486151
  • 0194-2482463

Jammu & Kashmir Bank Email Address Details

You can send an email to the bank at for any issues related to your credit card.

Jammu & Kashmir Bank Credit Card Grievance Redressal

For redressal of grievances that have not been resolved at the customer helpline level, you can contact the Card Issuing and Acquiring Department, Corporate Headquarters with the details given below:

Mr. Parvez Ahmad,

Phone: 0194-2486427


Write to Jammu & Kashmir Bank

You can write to the bank at the address given below:

Mr. Rajesh Kumar Chibber,

Interim Chairman and Managing Director,

The Jammu & Kashmir Bank Ltd.,

Corporate Headquarters,

M.A. Road,

Srinagar, J&K

Credit Card Customer Care By Bank

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