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  • Central Bank of India Credit Card Customer Care Reviews

    • Central Bank of India Credit Card
      0.5 5.0/5 "Blown Away!"
      I use master credit card with Central bank. I am happy with the card as I don't get offers on it. I get reward points when I swipe the card. There is no annual fee,Its life time free card.Credit limit also is good 25k The services and response has also been good.
      Was this review helpful? 2
      , vijayawada
      Reviewed on Feb 13, 2017
    • Central Bank of India Credit Card
      "Best Credit Card"
      0.5 5.0/5 "Blown Away!"
      I have availed credit card from Central Bank of India and its dealing is very fair. Since last 5 years I have no complaint about any wrong charges. Plus there is no issuance / annual fees. I feel its security system is customer friendly and also much secure.
      Was this review helpful? 2
      , shimla
      Reviewed on Aug 13, 2016
    • Central Bank of India Credit Card
      "Average service "
      0.5 3.0/5 "Satisfactory"
      Central bank of India, is one of the biggest public sector bank and I feel that there is a lot of drawback when it comes to their service They dont have much formalities applied and they are liberal to the customers.The securities offered in the card was also not upto the mark with central bank of India.
      Was this review helpful? 0
      , pattukkottai
      Reviewed on Jun 03, 2016
    • Central Bank of India Credit Card
      0.5 4.0/5 "Great!"
      The central bank is very good in the service provided.They are the nearest branch available which is good.They have applied a nominal limit in the card.The response provided was good with Central bank.I will recommend the service to others for getting a card.
      Was this review helpful? 1
      , ludhiana
      Reviewed on Feb 29, 2016
    • Central Bank of India Credit Card
      "Privledge offers and good service "
      0.5 4.0/5 "Great!"
      The service provided was quite good based on the credit card service.Its linked with the salary account so I have some privilege offers provided in the card.They have waived off the annual charges in the card.I do have a platinum card with Central bank.
      Was this review helpful? 3
      , bangalore
      Reviewed on Feb 06, 2016
    • Central Bank of India Credit Card
      "Good to use..."
      0.5 5.0/5 "Blown Away!"
      Gold credit card is better to use. I am not getting any offers from the Central Bank of India. Credit limit is satisfactory. Annual charge is nothing for my card. Billing cycle is comfortable. As soon as possible the Central Bank of India is resolving our issues.
      Was this review helpful? 2
      , kolkata
      Reviewed on Dec 14, 2015
    • Central Bank of India Credit Card
      "Very Nice Card!!"
      0.5 4.0/5 "Great!"
      I had a relationship with the journal officer of Central Bank of India so I was provided a good service by Central Bank of India. I use my Masterio credit card from last 4 years , it is sufficient enough with the limit. I get good reward points. I used to get discount for my online shoppings etc. One dis advantage is Emi option is not available in this credit card. It would be better if they provide Emi option so that it will be helpful. Other wise it a free card.
      Was this review helpful? 1
      , mysore
      Reviewed on Nov 25, 2015
    • Central Bank of India Credit Card
      "EMI option need to be introduced..."
      0.5 3.0/5 "Satisfactory"
      Special features on my visa card, interest rate is very less if I pay the payment late. If I am a defaulter no charge is applied but big drawback in Central Bank of India is that no emi option in this card. Very happy with the offers. Perhaps, the annual charge is 200 to 500. The bank can very well introduce the emi options.
      Was this review helpful? 2
      , bangalore
      Reviewed on Nov 04, 2015
    • Central Bank of India Credit Card
      "Good Credit Card"
      0.5 5.0/5 "Blown Away!"
      I using the central bank of India titanium credit card. They have given 55 days free credit period. Reward points are given like for each Rs.100 they give one point. Life time free credit card is been offered. We can avail loan against the card and emi facility.
      Was this review helpful? 0
      , sagar
      Reviewed on Oct 27, 2015
    • Central Bank of India Credit Card
      "Satisfied with Visa Credit Card "
      0.5 4.5/5 "Excellent!"
      I have a Cent card taken from the central bank of India. I normally use this card for purchasing, marketing and for paying bills etc. From last one year the reward points are accumulated and I dint redeem it still. I am happy with this credit card. Service is good, it is a life time free card. I suggest the bank to increase the credit limit and cash limit.
      Was this review helpful? 3
      , mumbai
      Reviewed on Jul 13, 2015
    • Central Bank of India Credit Card
      0.5 5.0/5 "Blown Away!"
      I have a Cent card taken from the central bank of India. I normally use this card for purchasing, marketing and for paying bills etc. From last one year the reward points are accumulated and I dint redeem it still. I am happy with this credit card. Service is good, it is a life time free card. I suggest the bank to increase the credit limit and cash limit.
      Was this review helpful? 1
      , nagpur
      Reviewed on Jul 09, 2015
    • Central Bank of India Credit Card
      0.5 5.0/5 "Blown Away!"
      Central bank of India credit card is really good. They provide 50 days grace days this includes service tax as well. They provide discounts on shopping and they dont charge any additional cost if the amount is paid within 50 days. . They cash back on railway ticket booking . Mine is a master card and its free of cost.
      Was this review helpful? 13
      , madurai
      Reviewed on May 09, 2015
    • Central Bank of India Credit Card
      "Excellent Services"
      0.5 5.0/5 "Blown Away!"
      The Titanium credit card which I have from Central bank is really good. The limit they provided was Rs.25000. The auto debit facility is really good that there are no late payment charges levied. There is no annual fees as well. There is an offer of rewards points as other credit card. The repayment time given is also good.
      Was this review helpful? 30
      , chennai
      Reviewed on Dec 03, 2014
    • Central Bank of India Credit Card
      "Very Good"
      0.5 5.0/5 "Blown Away!"
      I am using Central Bank of India Credit card for last six months the service are very nice EMI options reward points are good and on-line banking is also very nice cash back facility and balance transfer facility is also good available and its a master credit card.
      Was this review helpful? 22
      , kanchipuram
      Reviewed on Jul 18, 2014
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    Central Bank of India Credit Card Customer Care is Rated as "Excellent!" by 14 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service



    Central Bank of India provides a 24x7 customer care service to resolve any queries or issues customers may face. Customers can call on the toll free number to resolve their issues free of charge. There is a dedicated toll free line for credit card related issues. Customers can lodge complaints and give feedback through the Central Bank of India portal. There is also a system in place to escalate issues faced by customers to get proper redressal to their satisfaction.

    Central Bank of India Credit Card Toll Free Customer Care:

    You can contact Central Bank of India for any credit card related queries on the toll free number. There are two numbers available for Central Bank of India credit card queries that will be charged as per your carrier. The Central Bank of India also has a general customer services toll free line.


    Phone Number


    Customer related Services

    1800 200 1911

    Toll Free

    Credit Card

    1800 222 368

    Toll Free

    Credit Card


    Charges Apply

    Credit Card


    Charges Apply

    Central Bank of India Credit Card Customer Care Online:

    You can visit the Central Bank of India website to lodge a complaint online. Find the section “Complaints” which will redirect you to the complaints page. You can then opt to lodge a complaint online whether you are an existing customer or an outsider. Fill up the form and submit it to make your complaint. There is also a feedback section available to for anyone to give feedback or suggestions.

    Central Bank of India Credit Card Customer Care Escalation:

    If you are not satisfied with the resolution provided by the customer care helpline, you can escalate your case by approaching a zonal office or contacting a regional Nodal Officer.

    List of Regional Nodal Officers:

    OfficerRegionEmailPhone Number
    B.B.SharmaAgra[email protected]9410290318
    D.H.JaniAhmedabad[email protected]9924092018
    D.PkaleAhmednagar[email protected]9423028837
    M. P.ParwateAkola[email protected]9604809841
    0724-2401013 , 2458874
    M.S.TareAmbikapur[email protected]9584469568
    R b sonawaneAmravati[email protected]09923788588
    Vijay GuptaAmritsar[email protected]8558855226
    Prahlad KumarAnand[email protected]9979852722
    U.K.MishraAurangabad[email protected]8390903463
    D.DurraikkanniBangalore[email protected]9916100228
    P. MazumderBarpeta[email protected]9706002608
    Ms Kumkum VermaBareilly[email protected]0581-2574745
    Ravi M.MalhotraBaroda[email protected]8980013799
    P.N.MoolchandaniBhopal[email protected]9425303840
    U.C.C.SinghBhubaneshwar[email protected]07381022467
    R K KaushikChandigarh[email protected]09988690156
    S.P.RajammalChennai[email protected]9443905165
    SaryamChhindwara[email protected]8827410828
    GopalakrishnanCochin[email protected]8943336950
    Dr Chandra shekharCoimbatore[email protected]0422-2394196
    Shakti SamantaCooch Behar[email protected]9830575598
    Vijay ChowdhryDarbhanga[email protected]9431858834
    Rajendra kumarDehradun[email protected]9451739656
    Mrs Vijay SethiDelhi-A[email protected]9868884909
    B.D.JHADelhi -B North[email protected]8447633465
    Ramesh JhaDeoria[email protected]8795819724
    K.S .GhoshDurgapur[email protected]9474881925
    D P SHARMAEtawah[email protected]9927428107
    R P LALGaya[email protected]9835415007
    O.P.GuptaGorakhpur[email protected]8795813987
    Indrani DasGuwahati[email protected]9864894855
    Mahendra KumarGwalior[email protected]9977310038
    Rias IbrahimHubli[email protected]9844885355
    K SureshkumarIndore[email protected]9425303857
    R.PathakJabalpur[email protected]9406018886
    B.M.GaurJaipur[email protected]08696930697
    A.P.PanzadeJalgaon[email protected]02572283217
    D.K.RanaJallandhar[email protected]09915239851
    Barun Kumar DasJalpaiguri[email protected]3561231243
    R.N.SinghJamnagar[email protected]0942944327
    J.S.SharmaJhansi[email protected]09411938126
    K.S.BhaskarJodhpur[email protected]0291-2644651
    N.C.SahaKanpur[email protected]08795819477
    Priya Ranjan SinhaKolkata -North[email protected]9051176382
    Mr SethiKolkata -South[email protected]9874333397
    033- 22308921
    Mahandra SinghKota[email protected]08696345600
    R.K.GuptaLucknow[email protected]9839484058
    M.L.BansalLudhiana[email protected]9646237100
    P.R.VijayakumarMadurai[email protected]8489945252
    Ramesh KalraMeerut[email protected]8755590426
    R.K.PahujaMro[email protected]9167980351
    C.K.RoyMotihari[email protected]9534397042
    Pawan KumarMuzaffarpur[email protected]9470008341
    D.S.KhedekarNagpur[email protected]9422817102
    0724- 2400014
    M B WadileNasik[email protected]09421793935
    P Y MalgaonkarPanaji[email protected]8322224385
    S.N. JhaPatna[email protected]9973973148
    C.G.ChourePune[email protected]09373004954
    Walter LawrancePurnia[email protected]09931202149
    B.P.SinghRaipur[email protected]9584469556
    A J PatelRajkot[email protected]09687690034
    R.S.ChoudharyRanchi[email protected]09570900444
    R.S.BhardwajRohtak[email protected]09813559343
    Ajay k VermaSagar[email protected]9685701836
    P.K.SinhaSaharsa[email protected]9801120779
    S.K.VermaniShimla[email protected]09736879440
    M.U.AnsariSiliguri[email protected]7797810123
    R.C.SahuSiwan[email protected]7631372442
    D k singhSurat[email protected]0261 -2465841
    Arun k. BhalekarThane[email protected]9920758509
    JayramanTiruchirapally[email protected]8939758049
    Biswanath RoyTrivandrum[email protected]9497153950
    Dwijen DuttaUpper Assam[email protected]09435116581
    0376-2309371 0376-2322905
    Y.P.VermaVaranasi[email protected]9335254406
    V.S.R.SarmaVijayawada[email protected]0866-2488025
    S.Srinivasa RajuVisakhapatnam[email protected]09849475105 0891-2556166

    List of Zonal Offices:

    Uttar PradeshAgra0562- 2520690285369837/2/4, Iind Floor, Sanjay Place, Agra, Agra, 282002
    GujaratAhmedabad079- 25501466
    25505995Central Bank Building, 6th Floor, P.B.No: 226, Lal Darwaja, Ahmedabad - 380001
    MaharashtraAkola0724- 24588742459867Mangesh Mangal Karyalaya,Adarsha Colony, Akola - 444004
    ChhatisgarhAmbikapur07774 - 223024
    223569Dhanjal Complex, Namnakala, Surguja, Ambikapur - 497001
    MaharashtraAurangabad0240- 2331701
    2332053P.B.No: 113, 5/5/72, New Osmanpura,Aurangabad- 431001
    GujaratBaroda0265- 2438269
    2431699Pratik Chamber, Ii Floor, Piramitar Road, Dandia Bazar,Baroda - 390001
    AssamBarpeta0361 - 60146752458154Main Road, Barpeta Road Bazar, Barpeta - 781315
    KarnatakaBengaluru080 - 22265652
    22258581Santosh Cinema Complex, 1st Floor, K. G. Road, Bengaluru -560009
    Madhya PradeshBhopal0755 - 267403027613179, Arera Hills Jail Road, Bhopal-462011
    OrissaBhubaneshwar0674 - 2397551
    2397584Plot No.108 B, Surya Nagar, Gopabandhu Chowk, Dist- Khurda, Bhubaneswar(Odisha), - 751 003
    ChandigarhChandigarh0172 - 2540990
    2540994Sco 58-59, 2nd Floor Bank Square, Sector 17-B, Chandigarh, 160017
    Tamil NaduChennai044 - 28883208/ 288832152346425748/49 Montieth Road, Egmore, Chennai - 600008
    Madhya PradeshChhindwara07162 - 236514
    236510P.B.No:13, Narsingpur Road, Chhindwara - 480001
    Tamil NaduCoimbatore0422 - 23980832399264
    P.B.No:557,Central Bank Building, 14 & 15, Variety Hall Road - 641001
    West BengalCooch Behar03582 - 222985222582Bangchatra Road, Coochbehar - 736101
    BiharDarbhanga06272 - 251458233388Alapatti, Darbhanga- 846003
    UttaranchalDehradun0135 - 2650273
    2650446First Floor, Astley Hall,Rajpur Road, Dehradun - 248001
    DelhiDelhi-A (South)23230310 2323031322130624 23230560219, N. D. Tiwari Bhawan, J.L.N.N. Youth Centre, Deen Dayal Upadhyay Marg
    DelhiDelhi-B (North)011 - 23830266
    23940444Central Bank Building, Ist Floor, 1398, Chandni Chowk, Delhi - 110006
    West BengalDurgapur0343 - 2504256
    2504280Central Bank Bldg, Mamra Bazar, Burdwan, Durgapur - 713206
    Uttar PradeshGorakhpur0551 - 2333817
    2336232Ii Nd Floor, A.D.Tower, Bank Road, Gorakhpur - 273001
    AssamGuwahati0361 - 2451863 8882452662Central Bank Building,3rd Floor, Bhangagarh, Kamrup, Guwahati - 781005
    Madhya PradeshGwalior0751 - 24020202405022Krishna Motors, Sakhiya Vilas, Jhansi Road - 474009
    Andhra PradeshHyderabad040 - 23468925
    23468931Mahapatra Road, Bank Street, Koti, Hyderabad - 500095
    Madhya PradeshIndore0731 - 243451240603616/3, Race Race Course Road, Mahatma Gandhi Road, Indore - 452003
    Madhya PradeshJabalpur0761 - 2400490
    4084560P.B.No:7,601, Napier Town, Jabalpur v- 482001
    RajasthanJaipur0141 - 2369171
    2361929Anand Bhawan, Sansar Chandra Road, Jaipur - 302001
    PunjabJalandhar0181 - 50646142458532S.C.O. 30-31, 3rd Floor, Guru Ram Das Divine Tower, Puda Complex - 144003
    Uttar PradeshKanpur0512 - 2217242
    2297521117/H-1/240, Pandu Nagar, Kanpur - 208005
    KeralaKochi0484 - 2398127
    2398132Metro Palace, 1st Floor, Opp. Town Rly Station, Ernakulam North, Cochin, Kerala - 682018
    West BengalKolkata (North)033 - 22313341
    22313343Central Bank Bldg, 4th Floor, 33, Netaji Subhas Road, Kolkata - 700001
    West BengalKolkata (South)033 - 22308921 to 29 2242074622312302Central Bank Bldg, 4th Floor, 33, Netaji Subhas Road, Kolkata - 700001
    RajasthanKota0744 - 2320805 23246062450135P.B.No.50, Hotel Airline Bldg., 3/B, Civil Lines, Kota - 324001
    Uttar PradeshLucknow0522 - 2612347
    22288901st Floor,73, Hazratganj, Lucknow - 226001
    PunjabLudhiana0161 - 24079462401741630, Gurdev Nagar, K.P.Complex, Adj.Hotel Park Plaza, Ferozepur Road, Ludhiana - 141001
    Tamil NaduMadurai0452 - 2526752
    2537460Raja Muthiah Mandram, Opp.Dist.Court,Dr.Ambedkar Rd. Madurai - 625020
    Uttar PradeshMeerut0121 - 2760918
    276204031, Jail Chungi, 1st Floor, P.O.Victoria Park Road, Meerut - 250001
    BiharMotihari06252 - 232448
    232448 232681Baluatal, P.B.No. 5, East Champaran, Motihari - 845401
    MaharashtraMumbai Regional Office022 - 40345822/ 85083340345831346, Standard Building, 2nd Floor, Dr. D.N. Road, Fort, Mumbai - 400023
    MaharashtraMumbai Suburban Regional Office022 - 26591549
    26591553Ncl Building, 3rd Floor, Plot No.6, C-6, Block E, Bandra Kurla Complex, Bandra E, Mumbai - 400057
    BiharMuzaffarpur0621 - 22452032243041Pawapuri Vihar Bldg, N.H. 28, Near Bhagwanpur Chowk, - 842001
    MaharashtraNagpur0712 - 2548206
    2528915Victoria Building, Opp. Bharat Cinema, Kamptee Road, Nagpur - 440001
    MaharashtraNasik0253 - 2353598
    2353597Plot No:P-63, Midc, Satpur - 422007
    GoaPanaji0832 - 2224385
    223177Mascarenhas Building, Anto De Noronha Road, North Goa, Panaji - 403001
    BiharPatna0612 - 2226259
    2226259Block 'B', 2nd Floor, Maurya Lok Complex, Dak Bangla Road, Patna - 801001
    MaharashtraPune020 - 26131800244508792nd Floor/3rd Floor, M.G. Road, Pune Camp, Pune - 411001
    BiharPurnia06454 - 242639
    224905P.B.No: 34, Sneh Bhawan, Bhatta Bazar, - 854301
    ChhatisgarhRaipur0771 - 2253169
    2254141First Floor, Block 'C', Bombay Market, G.E. Road, Raipur - 492001
    GujaratRajkot0281 - 2226931
    2224979 2230482P.B.No: 51, Nagindas Chambers, 1st Floor, Dhebarbhai Road, Rajkot - 360001
    JharkhandRanchi0651 - 2563484
    2560454P.B. 89, Jatin Chandra Road, Burdwan Compound, P.O. Lalpur, Ranchi -834001
    HaryanaRohtak01262 - 212846213660Jawahar Market, Model Town, Rohtak - 124001
    Madhya PradeshSagar07582 - 261569
    223128University Road, 7, Civil Lines, Sagar - 470001
    OdishaSambalpur0663 - 6550109
    Farm Road (Near Sanjivani Hospital), Modipara, Sambalpur - 768002
    West BengalSiliguri0353 - 2641391
    2643908Ashram Para, P.O. Siliguri, Darjeeling - 734401
    GujaratSurat0261 - 246584124658471/930, P.B.No:201, Narimabad Building, Athughar Street, Nanpura, Surat - 395001
    MaharashtraThane022 - 25360695
    25415914Marathi Granth Sangrahalaya Building, Netaji Subhas Road, Thane (W) - 400601
    AssamUpper Assam0376 - 2322905
    2322683Chandra Bhawan, Nehru Park Road, Jorhat - 785001
    Uttar PradeshVaranasi0542 - 2366387
    2366470Lanka, Varanasi - 221005
    Andhra PradeshVijayawada0866 - 2475943
    2473023P.B.No: 727, Benz Circle, Bunder Road, Krishna, Vijayawada - 520010

    Chief Grievance Redressal Office of Customer Grievances:

    If you are not satisfied with the redressal from the Regional Nodal Officer, you can take your grievance further to the Chief Grievance Redressal Officer, Dr. Rakesh Mishra.

    Phone: 022 - 22623450

    Fax: 022 - 22643054

    Email: [email protected] / [email protected]

    Postal Address:

    Dr. Rakesh Mishra

    Assistant General Manager (OPR)

    Central Bank of India,

    Operations Department,

    Central Bank Building, 2nd floor

    M.G. Road, Hutatma Chowk,

    Fort, Mumbai 400 023#

    Principal Nodal Officer of Customer Service and Grievances:

    The next step in the process of escalation of customer grievances is to contact the General Manager of Operations.

    Phone: 022-2264 3056

    Fax: 022-2264 3054

    E-mail: [email protected]

    Postal Address:

    General Manager-Operations

    Central Bank of India,

    Central Office,

    2nd Floor, MMO Building,

    M.G.Road, Fort,

    Mumbai 400 023

    Chairman and Managing Director (CMD):

    The last stage of internal grievance redressal is to contact the Chairman and Managing Director of the Central Bank of India. You should receive a response within 30 days. Post this time frame, you can contact the Banking Ombudsman under the RBI.

    Postal Address:

    #Shri Rajeev Rishi

    Chairman And Managing Director

    Central Bank Of India,

    Chander Mukhi,

    Nariman Point,

    Mumbai- 400 021

    About Central Bank of India:

    Central Bank has its origins dating back to 1911. It was the first Indian commercial bank to be fully owned by Indians. The bank overcame many challenges and excelled in its operations. It has expanded over the years to a network of 4,703 Branches. The bank provides deposits, loans and advances. Its operations span across retail, MSMS, Agriculture and NRI banking services.

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