Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • TMB Credit Card Customer Care

    Having a credit card can prove to be beneficial in many ways in your daily life and in case of emergencies. However, to make the most of your credit card, you must know each and every clause along with the terms and conditions your card comes with. In case of any query, grievance, complaint or suggestion, it is important that you contact the customer care of TamilNad Mercantile Bank with the details given below.

    TMB Credit Card Toll free Number
    TMB Credit Card 24*7 Toll free Number

    TamilNad Mercantile Bank Credit Card Customer Care Number

    The bank does not provide a specific customer care number for queries related to credit cards. However, to report any kind of complaint, grievance, query you can call the customer care number for the bank which is +91 9842 461 461.

    This number can be contacted all days of the week between 10 in the morning to 5:30 in the evening.

    TamilNad Mercantile Bank Toll-Free Credit Card Customer Care Number

    TamilNad Mercantile Bank offers its customers toll-free customer care numbers which work from 10:00 am to 6:00 pm from Monday to Saturday. This number will not be functional on the 2nd and 4th Saturdays of the month as they are bank holidays.

    The toll-free number of the bank which you can contact is 180 0425 0426.

    TamilNad Mercantile Bank Credit Card Enquiries

    Loss of Credit Card

    In case of loss or theft of your credit card, it is important that you call the customer care number of the bank which is 180 0425 0426 or +91 9842 461 461 to report the loss. Reporting the loss or theft of your credit card needs to be done immediately so that the bank can block your card, preventing any kind of fraudulent transactions.

    In case you are not able to reach the bank via phone, you can send them an e-mail reporting the loss of your credit card to customerservice@tmbank.in.

    TamilNad Mercantile Bank Credit Card Customer Care International Helpline Number

    Since the bank also offers its products to its NRI customers, they can get in touch with TamilNad Mercantile Bank as well in case of any query or complaint.

    The bank does not offer a customer care number for NRI citizens; however, they can get in touch with bank representatives by writing to them via e-mail at nricell@tmbank.in.

    TamilNad Mercantile Bank Email Address Details

    If you are not able to get in touch with the customer care of TamilNad Mercantile Bank via phone, you can reach out through e-mail as well.

    For any kind of question, query or complaint, you can e-mail the bank at customerservice@tmbank.in

    TamilNad Mercantile Bank Credit Card Grievance Redressal

    For any kind of grievances, a customer might have, TamilNad Mercantile Bank has a process in place where the complaint is addressed by different levels.

    Level 1:

    The first level of grievance redressal is addressed by the customer care department of the bank. Once you register a complaint or query, the bank registers the complaint and solves it immediately through phone or communicates the same via e-mail. You can also fill in the Online Complaint Form available on the website stating the following details:

    • Branch
    • Name
    • Address
    • Phone number
    • E-mail Address
    • Subject
    • Security Code

    Level 2:

    If you are not satisfied with the response given by the customer care representative, you can visit the bank branch and contact the branch manager regarding the same.

    Level 3:

    If the branch manager is not able to solve your query or if it is not answered within a stipulated time, you can then call the bank manager of TamilNad Mercantile Bank. You can write to the manager and send it to the following address:

    General Manager,
    (Business Development Department),
    Tamilnad Mercantile Bank Limited,
    57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.

    Level 4:

    If the branch manager is not able to answer the query you have in time or is not to your satisfaction, the bank appoints nodal officers who are appointed for each city who will be answering your queries. You can reach the nodal officers via e-mail or even call them at the phone numbers provided by the bank.

    TamilNad Mercantile Bank Nodal Office Contact Details

    Name Address Designation and Contact Number
    Shri K. Vijayan #102, 103 & 124, Chenoy Trade Centre, First Floor, Park Lane, S.D. Road, Hyderabad. Regional Manager, Hyderabad Region hyderabad_region@tmbank.in
    Shri N. Narendran 45, Pulla Avenue, East Block, Shenoy Nagar, Chennai - 600030 Regional Manager, Chennai Region chennai_region@tmbank.in
    Shri J. Chidambara Kani Unit No. 4, Banking Plaza, APMC Market, Sector 19, Vashi, Navi Mumbai 400705 Regional Manager, Mumbai Region mumbai_region@tmbank.in
    Shri R. Gouthaman 3A / 16, South Bye Pass Road, First Floor, Vannarpettai, Tirunelveli - 627 003 Regional Manager, Tirunelveli Region tirunelveli_region@tmbank.in
    Shri J. Sundaresh Kumar 30, Besant Road, Chinnachokkikulam, Madurai - 625 002 Regional Manager, Madurai Region madurai_region@tmbank.in
    Shri I. Mohan Raj 14F & G, Mani Nagar, Palayamkottai Road Thoothukudi - 628 003 Regional Manager, Thoothukudi Region thoothukudi_region@tmbank.in
    Shri M. Ramanathan # 540, D.B.Road, First Floor R.S. Puram, Coimbatore - 641 002 Regional Manager, Coimbatore Region coimbatore_region@tmbank.in
    Shri S. Pratheep Kumar # 19-F, 1st Floor, Abhinay Theatre Complex, B.V.K Iyengar Road, Bengaluru - 560 009 Regional Manager, Bangaluru Region bangalore_region@tmbank.in
    Shri M. Syed Mohamed #2-B, Wall Street, First Floor, Opp. Orient Club, Besides Jungle Book Restaurant, Ellis Bridge, Ahmedabad - 380 006 Regional Manager, Ahmedabad Region ahmedabad_region@tmbank.in
    Shri J. Natarajan PL. A Kanagu Towers, 11th Cross, Second Floor, Thillai Nagar, Tiruchirapalli - 620 018 Regional Manager, Tiruchirapalli Region trichy_region@tmbank.in
    Shri P. Jebananth Julius First Floor, Kuraisha Plaza, T.C. 54 / 2(4), (5), (6), (7), Pappanamcode, Thiruvananthapuram - 695 018 Regional Manager, Thiruvananthapuram Region thiruvananthapuram_region@tmbank.in
    Shri J. Surendrabalaji # 105, Ramakrishna Road, First Floor, Near Anna Bus Depot, Salem - 636 007 Regional Manager, Salem Region salem_region@tmbank.in

    TamilNad Mercantile Bank Line Functioning Heads for Complaints and Grievance Escalation

    Name Designation Address and Phone Number
    S. Senthil Anandan General Manager: PD & RM, OSD, CSC, Bancassurance, DP Cell, Credit Card (Marketing), KYC & AML, Alternate Delivery Channel and Information Technology. Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Ph.: +91 461 232 1130
    A. Shidambaranathan Vice President: Secretarial Section and oversee the Department of Accounts, Compliance and Inspection. Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Phone: +91 (461) 233 3390.
    D. Inbamani General Manager: Recovery, CAM, Compliance, Legal, and MIS. Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Ph.: +91 461 233 9146
    P. Suriaraj General Manager: HRD, Establishment, Inspection, Integrated Treasury (IBD, Domestic Treasury & RTGS) Accounts and Returns. Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Ph.: +91 461 232 0360
    R. Arumugapandi General Manager: Credit. Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Ph.: +91 461 232 5411

    Write to TamilNad Mercantile Bank

    In case you wish to write to the bank, you can send a post to the head office of TamilNad Mercantile Bank which is in Tamil Nadu.

    The address is as follows:

    57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
    Phone: +91 (461) 232 1382 / 232 1929 / 232 1932.
    Email: ttn_tmbankhi@sancharnet.in

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    TMB Credit Card Customer Care Reviews

    • Tamilnad Mercantile Bank Credit Card
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have selected Tamilnadu mercantile bank platinum credit card past 2 year using this credit card its annual charger is applicable. Customer service is good and responsive while transaction rewards points and cash back offer. while documents submitted direct bank.So there is no delay receive credit card sufficient limit is provide from banker end.
      Was this review helpful? 0
      , thane
      Reviewed on Jul 03, 2019
    • Tamilnad Mercantile Bank
      Tamilnad Mercantile Bank Credit Card
      "Nice limit "
      0.5 4.0/5 "Great!"
      The service provided was good based on the credit card with TNB.They donâ??t have any offers in the card.The credit limit offered was satisfiable as well. I do have Visa Gold card with TamilNad mercantile Bank.I have been using the card for 7years.
      Was this review helpful? 4
      , agra
      Reviewed on Nov 19, 2015
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