As a Bandhan Bank credit card holder, if you have any queries you can have them addressed by contacting their customer care centre. You can use any of the methods provided to get in touch with the bank.
To get in touch with Bandhan Bank’s customer service centre, just call:
|Location||Contact Person||Contact Number||Email ID|
|Ahmedabad||Hardik C Gandhifirstname.lastname@example.org|
|Aurangabad||Sanjay S Bagdeemail@example.com|
|Bangalore||Santosh M Rajanfirstname.lastname@example.org|
|Baruipur||Sra Vani Rajapantulaemail@example.com|
|Chandigarh||Ashwani Kumar Dhunnafirstname.lastname@example.org|
|Delhi (North East)||Anish Roshanemail@example.com|
|Delhi (South West)||Ashish Goelfirstname.lastname@example.org|
|Jaipur||Prakash Chand Jainemail@example.com|
|Kolkata Central||Debdipta Samantafirstname.lastname@example.org|
|Kolkata North||Prosun Kumar Banerjeeemail@example.com|
|Kolkata South||Sharmistha Goswamifirstname.lastname@example.org|
|Mumbai||Sikandar Shah Miyagulemail@example.com|
|Muzaffarpur||Anup Kr. Srivastavafirstname.lastname@example.org|
|Raipur||Jayant Kumar Jainemail@example.com|
|Ranchi||Ram Sagar Pandeyfirstname.lastname@example.org|
|Surat||Mukim Abdullah Kaziemail@example.com|
Almost every cardholder has similar queries at some point or the other. Here are some common queries you may have along with how you can go about solving them.
In Case of Credit Card Theft: If your card has been stolen or is lost, call customer care immediately to block it. This way you can prevent others from misusing your card.
In Case Your Card Has Been Blocked: If your card has been blocked by mistake, contact the bank as soon as possible. In most cases, you will have to request for a replacement card.
For any card-related information while overseas or if you are visiting India, please call:
For all queries, concerns, and feedback, send an email to the bank’s customer service. You can send the email to the following address:
Bandhan Bank has a grievance redressal process to ensure that customers have no problems when it comes to having their concerns and complaints addressed. The process is as follows:
If you aren’t happy with the solution provided by the customer care centre and the branch head, you can approach the nodal officer. Here are the details:
If you wish to write your concern down, you can send the letter to:
Sector V, Salt Lake City
Kolkata 700 091
You can also follow the bank of their social media channels (Facebook and Twitter) to get in touch with them or to have your queries addressed.
Remember, if your complaint hasn’t been addressed satisfactorily, you can always approach the banking ombudsman for a fair resolution since the ombudsman is selected by the Reserve Bank of India.
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