Bandhan Bank Credit Card Customer Care Number

As a Bandhan Bank credit card holder, if you have any queries you can have them addressed by contacting their customer care centre. You can use any of the methods provided to get in touch with the bank.

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Bandhan Bank Credit Card Toll-Free and Tolled Numbers

To get in touch with Bandhan Bank's customer service centre, just call:

  1. 1800 258 8181 (toll-free)
  2. 033 4409 9090 (customer care number)
  3. 033 6633 3333 (banking support)
  4. 033 6609 0909 (micro banking)
  5. 033 4090 3333 (head office)
Bandhan Bank Credit Card Customer Care Contacts
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Bandhan Bank Cluster Head Contact Details (City-Wise)

Location

Contact Person

Contact Number

Email ID

Ahmedabad

Hardik C Gandhi

7228002011

ch.ahmedabad@bandhanbank.com

Agartala

Sudip Chakraborty

7637016011

ch.agartala@bandhanbank.com

Aurangabad

Sanjay S Bagde

7400407004

ch.aurangabad@bandhanbank.com

Asansol

Sourav Sengupta

7604065015

ch.asansol@bandhanbank.com

Bangalore

Santosh M Rajan

7595049265

ch.bangalore@bandhanbank.com

Barasat

Parthasarathi Ghoshal

8697373789

ch.barasat@bandhanbank.com

Baruipur

Sra Vani Rajapantula

7604065004

ch.baruipur@bandhanbank.com

Berhampore

Soubhik Ghosh

7604065016

ch.berhampore@bandhanbank.com

Bhagalpur

Prabhat Sinha

9065525013

ch.bhagalpur@bandhanbank.com

Bongaigaon

Biswajit Deka

7637016008

ch.bongaigaon@bandhanbank.com

Burdwan

Suvransu Ghosh

7604065006

ch.burdwan@bandhanbank.com

Chandigarh

Ashwani Kumar Dhunna

7595049266

ch.chandigarh@bandhanbank.com

Chennai

R Manikandan

7540095001

ch.chennai@bandhanbank.com

Dehradun

Amit Khanna

9076545005

ch.dehradun@bandhanbank.com

Delhi (North East)

Anish Roshan

9065525009

ch.delhi@bandhanbank.com

Delhi (South West)

Ashish Goel

9359320129

ch.delhi2@bandhanbank.com

Guwahati

Abhay Kumar

7637016001

ch.guwahati@bandhanbank.com

Hyderabad

Tarun Pradhan

7595049268

ch.hyderabad@bandhanbank.com

Indore

Pankaj Kumawat

7470795005

ch.indore@bandhanbank.com

Jaipur

Prakash Chand Jain

9799165003

ch.jaipur@bandhanbank.com

Kolkata Central

Debdipta Samanta

7604065001

ch.centralkolkata@bandhanbank.com

Kolkata North

Prosun Kumar Banerjee

7604065003

ch.northkolkata@bandhanbank.com

Kolkata South

Sharmistha Goswami

7604065017

ch.southkolkata@bandhanbank.com

Kochi

PPS Prakash

9567265001

ch.kochi@bandhanbank.com

Lucknow

Ankur Pandey

9903815015

ch.lucknow@bandhanbank.com

Mumbai

Sikandar Shah Miyagul

7400407005

ch.mumbai@bandhanbank.com

Muzaffarpur

Anup Kr. Srivastava

9065525016

ch.muzaffarpur@bandhanbank.com

Patna

Amit Jha

9065525017

ch.patna@bandhanbank.com

Raipur

Jayant Kumar Jain

7470795006

ch.raipur@bandhanbank.com

Ranchi

Ram Sagar Pandey

9065525018

ch.ranchi@bandhanbank.com

Surat

Mukim Abdullah Kazi

9831787077

ch.surat@bandhanbank.com

Varanasi

Subrata Saha

9748452025

ch.asansol@bandhanbank.com

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Bandhan Bank Credit Card Enquiries

Almost every cardholder has similar queries at some point or the other. Here are some common queries you may have along with how you can go about solving them.

In Case of Credit Card Theft: If your credit card has been stolen or is lost, call customer care immediately to block it. This way you can prevent others from misusing your card.

In Case Your Card Has Been Blocked: If your card has been blocked by mistake, contact the bank as soon as possible. In most cases, you will have to request for a replacement card.

Bandhan Bank International Helpline Number

For any card-related information while overseas or if you are visiting India, please call:

  1. +91 33 6633 3333 (tolled and for calls outside India)
  2. 1800 258 8181 (toll-free and within India)

Bandhan Bank Email Address Details

For all queries, concerns, and feedback, send an email to the bank's customer service. You can send the email to the following address:

  1. customercare@bandhanbank.com

Bandhan Bank Grievance Redressal

Bandhan Bank has a grievance redressal process to ensure that customers have no problems when it comes to having their concerns and complaints addressed. The process is as follows:

  1. Step 1: Submit a complaint by calling the customer service helpline, by sending an email to customer care, by sending an email to the branch head of your city, or by visiting the bank. Alternatively, you can also fill in and submit the online complaint form.
  2. Step 2: If you are not satisfied with the response you have received, you can escalate the concern to the nodal officer in charge.
  3. Step 3: Approach the banking ombudsman for a resolution to your grievance.

Bandhan Bank Nodal Office Contact Details

If you aren't happy with the solution provided by the customer care centre and the branch head, you can approach the nodal officer. Here are the details:

  1. Mr Nand Kumar Singh
  2. Head - Banking Operations and Customer Service
  3. Email: pno@bandhanbank.com
  4. Phone: 033 66090909

Write to Bandhan Bank

If you wish to write your concern down, you can send the letter to:

DN 32

Sector V, Salt Lake City

Kolkata 700 091

You can also follow the bank of their social media channels (Facebook and Twitter) to get in touch with them or to have your queries addressed.

Remember, if your complaint hasn't been addressed satisfactorily, you can always approach the banking ombudsman for a fair resolution since the ombudsman is selected by the Reserve Bank of India.

FAQs on Bandhan Bank Credit Card Customer Care

  • How can I apply for a Bandhan Bank credit card?

    You can apply for a Bandhan Bank credit card by visiting the nearest branch of the bank. You will be required to submit all the relevant documents along with the application form. You will then receive an application number post submission.

  • Can a minor apply for a Bandhan Bank credit card?

    No, a minor cannot apply for a Bandhan Bank credit card.

  • What can be the reason behind my credit card application getting rejected?

    There can be various reasons behind your application for a credit card getting rejected. One of them can be you submitting incomplete documents or the details on your application form not matching the ones mentioned on the documents submitted. If your credit score is low or if you do not meet the eligibility criteria then the bank may reject your credit card application.

  • When can I contact the bank's customer care number?

    If you contact the toll-free customer care number, then you can avail the facility anytime as it is available 24x7. However, for contacting only the bank's customer care number, check the timings with the bank before availing the facility.

  • Will the credit card be delivered to my communication address?

    Yes, the card will be delivered to the communication address provided by you. You can also opt to visit the bank's branch and receive your credit card.

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