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  • Bandhan Bank Credit Card Customer Care Number

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  • As a Bandhan Bank credit card holder, if you have any queries you can have them addressed by contacting their customer care centre. You can use any of the methods provided to get in touch with the bank.

    Bandhan Bank Credit Card Toll-Free and Tolled Numbers

    To get in touch with Bandhan Bank’s customer service centre, just call:

    Bandhan Bank Cluster Head Contact Details (City-Wise)

    Location Contact Person Contact Number Email ID
    Ahmedabad Hardik C Gandhi 7228002011 ch.ahmedabad@bandhanbank.com
    Agartala Sudip Chakraborty 7637016011 ch.agartala@bandhanbank.com
    Aurangabad Sanjay S Bagde 7400407004 ch.aurangabad@bandhanbank.com
    Asansol Sourav Sengupta 7604065015 ch.asansol@bandhanbank.com
    Bangalore Santosh M Rajan 7595049265 ch.bangalore@bandhanbank.com
    Barasat Parthasarathi Ghoshal 8697373789 ch.barasat@bandhanbank.com
    Baruipur Sra Vani Rajapantula 7604065004 ch.baruipur@bandhanbank.com
    Berhampore Soubhik Ghosh 7604065016 ch.berhampore@bandhanbank.com
    Bhagalpur Prabhat Sinha 9065525013 ch.bhagalpur@bandhanbank.com
    Bongaigaon Biswajit Deka 7637016008 ch.bongaigaon@bandhanbank.com
    Burdwan Suvransu Ghosh 7604065006 ch.burdwan@bandhanbank.com
    Chandigarh Ashwani Kumar Dhunna 7595049266 ch.chandigarh@bandhanbank.com
    Chennai R Manikandan 7540095001 ch.chennai@bandhanbank.com
    Dehradun Amit Khanna 9076545005 ch.dehradun@bandhanbank.com
    Delhi (North East) Anish Roshan 9065525009 ch.delhi@bandhanbank.com
    Delhi (South West) Ashish Goel 9359320129 ch.delhi2@bandhanbank.com
    Guwahati Abhay Kumar 7637016001 ch.guwahati@bandhanbank.com
    Hyderabad Tarun Pradhan 7595049268 ch.hyderabad@bandhanbank.com
    Indore Pankaj Kumawat 7470795005 ch.indore@bandhanbank.com
    Jaipur Prakash Chand Jain 9799165003 ch.jaipur@bandhanbank.com
    Kolkata Central Debdipta Samanta 7604065001 ch.centralkolkata@bandhanbank.com
    Kolkata North Prosun Kumar Banerjee 7604065003 ch.northkolkata@bandhanbank.com
    Kolkata South Sharmistha Goswami 7604065017 ch.southkolkata@bandhanbank.com
    Kochi PPS Prakash 9567265001 ch.kochi@bandhanbank.com
    Lucknow Ankur Pandey 9903815015 ch.lucknow@bandhanbank.com
    Mumbai Sikandar Shah Miyagul 7400407005 ch.mumbai@bandhanbank.com
    Muzaffarpur Anup Kr. Srivastava 9065525016 ch.muzaffarpur@bandhanbank.com
    Patna Amit Jha 9065525017 ch.patna@bandhanbank.com
    Raipur Jayant Kumar Jain 7470795006 ch.raipur@bandhanbank.com
    Ranchi Ram Sagar Pandey 9065525018 ch.ranchi@bandhanbank.com
    Surat Mukim Abdullah Kazi 9831787077 ch.surat@bandhanbank.com
    Varanasi Subrata Saha 9748452025 ch.asansol@bandhanbank.com

    Bandhan Bank Credit Card Enquiries

    Almost every cardholder has similar queries at some point or the other. Here are some common queries you may have along with how you can go about solving them.

    In Case of Credit Card Theft: If your card has been stolen or is lost, call customer care immediately to block it. This way you can prevent others from misusing your card.

    In Case Your Card Has Been Blocked: If your card has been blocked by mistake, contact the bank as soon as possible. In most cases, you will have to request for a replacement card.

    Bandhan Bank International Helpline Number

    For any card-related information while overseas or if you are visiting India, please call:

    • +91 33 6633 3333 (tolled and for calls outside India)
    • 1800 258 8181 (toll-free and within India)

    Bandhan Bank Email Address Details

    For all queries, concerns, and feedback, send an email to the bank’s customer service. You can send the email to the following address:

    Bandhan Bank Grievance Redressal

    Bandhan Bank has a grievance redressal process to ensure that customers have no problems when it comes to having their concerns and complaints addressed. The process is as follows:

    • Step 1: Submit a complaint by calling the customer service helpline, by sending an email to customer care, by sending an email to the branch head of your city, or by visiting the bank. Alternatively, you can also fill in and submit the online complaint form.
    • Step 2: If you are not satisfied with the response you have received, you can escalate the concern to the nodal officer in charge.
    • Step 3: Approach the banking ombudsman for a resolution to your grievance.

    Bandhan Bank Nodal Office Contact Details

    If you aren’t happy with the solution provided by the customer care centre and the branch head, you can approach the nodal officer. Here are the details:

    • Mr Nand Kumar Singh
    • Head – Banking Operations and Customer Service
    • Email: pno@bandhanbank.com
    • Phone: 033 66090909

    Write to Bandhan Bank

    If you wish to write your concern down, you can send the letter to:

    DN 32

    Sector V, Salt Lake City

    Kolkata 700 091

    You can also follow the bank of their social media channels (Facebook and Twitter) to get in touch with them or to have your queries addressed.

    Remember, if your complaint hasn’t been addressed satisfactorily, you can always approach the banking ombudsman for a fair resolution since the ombudsman is selected by the Reserve Bank of India.

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