Karnataka Bank Credit Card Customer Care

As a Karnataka Bank credit card holder, you can have your concerns addressed by contacting the bank’s customer care executives.

Karnataka Bank Credit Card Customer Care Toll-Free and Tolled Numbers

Contact the bank’s customer care service centre by calling:

• 1800 425 1444
• 1800 572 8031
• 080-2202 1500

Note: If you are planning to call the customer care office, ensure that you do so between 10:00 a.m. and 5:00 p.m.

Karnataka Bank Key Offices Contact Numbers (City-Wise)

Karnataka Bank has a number of branches in India, however, here are the contact details of key offices of the bank:

Karnataka Bank Credit Card Enquiries

Do you have some of these common credit card related questions? Well, let’s make it easier for you by answering them.

In Case of Card Theft: If your credit card is stolen or goes missing, please report the loss to customer care. You can do so by calling either the toll-free or the tolled number provided earlier.

Since both the credit cards offered by Karnataka Bank are in collaboration with SBI, you can also call SBI credit card customer care. Here are the numbers for your reference:

• 1860 180 1290
• 39020202

Alternatively, if you are a registered SMS banking customer, you can send the bank an SMS from your registered mobile number. Just type 'BLOCK [last 4 digits of your card]' and send it to 5676791.

In Case of Your Credit Card Being Blocked: If your card has been blocked, you will have to request for a replacement credit card.

Karnataka Bank Credit Card Customer Care International Helpline Details

Other overseas branches you can contact are:

Karnataka Bank Email Address Details

Send your feedback, complaints, suggestions, or queries via email to: info@ktkbank.com

Karnataka Bank Credit Card Grievance Redressal

For all complaints, your first point of contact should be the bank’s customer care centre. You can call, write to, or email your query to Karnataka Bank’s customer care executives.

If the response you have received is not satisfactory, you can follow these steps:

• Approach the branch head.
• If the solution provided by the branch head is not satisfactory, visit the bank’s regional office. The address and contact details have been provided earlier under the ‘Key Office Contact Details (City-Wise)’ section of this page.
• The solution provided by the regional head is not to your liking, then feel free to approach the bank’s head office. Here’s the address:

Chief Manager,

Karnataka Bank Ltd.

Customer Service & Grievance Redressal Cell

Head Office, Mahaveera Circle

Kankanady, Mangaluru

Karnataka

Karnataka Bank Nodal Officer Contact Details

If you wish to contact the bank’s nodal officer, here are their contact details:

Principal Nodal Officers

Nodal Officers

Write to Karnataka Bank

You can have your queries addressed by writing to the bank. Your letters need to be addressed to:

Customer Care Centre

#111 Hafeeza chambers, 3rd Floor

K H Road Bangalore-560027

Karnataka

Other Ways to File a Complaint with Karnataka Bank

You can also submit a complaint online. All you need to do is navigate to the ‘Customer Service Cell’ page and submit your complaint or feedback.

Keep the following information handy if you wish to use this portal to submit a complaint:

• Email id
• Registered mobile number
• 16-digit Karnataka Bank account number

Once you submit a complaint, you will receive a ticket number. This number can be used to track the status of your complaint.

If none of these methods help you in solving your query or providing an adequate solution to your problem, you can contact the banking ombudsman. The ombudsman is appointed by the Reserve Bank of India to help customers who have faced problems while trying to address a problem with their bank.

FAQs on Karnataka Bank Credit Card Customer Care

1. Can I write to Karnataka Bank Bangalore branch?

   Yes, you can write to Karnataka Bank Bangalore branch at bangalore.ro@ktkbank.com

2. How do I reach the Hyderabad branch of Karnataka branch?

   You can reach the Hyderabad branch of Karnataka branch by calling (040) 23732072.

3. How do I block my Karnataka Bank credit card?

   If you are a registered SMS banking customer, you can send the bank an SMS from your registered mobile number. Just type BLOCK [last 4 digits of your card] and send it to 5676791.

4. Can I post a letter to the Karnataka Bank?

   P.B. No. 11517, 107-109, 1st Floor, Raheja Centre, Free Press Journal Marg, Nariman Point, Mumbai 400 021, Maharashtra

5. Who do I write to for raising a complaint with Karnataka Bank?

   You can write to info@ktkbank.com