Based in Mangaluru, India, the Karnataka Bank Limited is one of the oldest private sector banks in the country. With more than 700 branches located across 22 Indian states, the bank serves more than 8 million customers in the country.
With dedicated customer care helplines and customer care centres, the Karnataka Bank offers 24x7 customer service to its customers.
The bank also provides a grievance redressal service to help customers escalate any unresolved issues to the bank’s officials of higher grade.
Mentioned below is a detailed guide about how to reach Karnataka Bank’s customer care through various means.
For any kind of queries/complaints/feedback/suggestions related to any kind of products offered by the bank such as customer accounts, loans, deposits, debit cards, credit cards, insurance products, investments and various schemes, customers can contact Karnataka Bank’s toll-free number 1800-425-1444.
The helpline is available 24x7 and is free for BSNL and MTNL subscribers.
Customers calling from other landlines can approach the bank representatives at 080-22021507/08/09.
Customers can also send an e-mail with their queries and complaints to firstname.lastname@example.org
All the credit card related information/requests including credit card blocking, unblocking, PIN regeneration, lost card, balance enquiry, credit limit, outstanding due can be obtained by contacting the same toll free customer care number 1800-425-1444.
While calling the customer care for all credit card related queries make sure you have your credit card details handy.
Besides the regular customer care helplines, Karnataka Bank has dedicated customer care centres, to which customers can walk-in and raise their concerns/complaints or clear their queries.
There are two customer care centres both located in the city of Bengaluru, Karnataka.
No. 50, Ground Floor, K.H. Road,Opp. BMTC Bus Stand, Bengaluru - 560 027
Contact number: 080-22021500
# 50, opp. BMTC Bus Stand, K.H.Road, Bengaluru - 560 027
Contact number: 080-22021500
When the bank’s customer care helplines and customer care counters fail to resolve any issues/concerns/complaints, customers can escalate the same through the grievance redressal option provided by the bank.
With three different levels of grievance redressal, the bank ensures all the customer queries/complaints are resolved on time.
Level-1: When the bank’s customer care or customer care centres fail to address the concern, customers can approach the Branch Head for the redressal of the same. Customers can visit the respective branch where their account is maintained and talk to the Branch Head regarding their issue.
Level-2: If the customers are not satisfied at the Branch head level, they can escalate the issue to the bank’s regional offices. They can approach the offices directly or contact them through phone. The contact details of the Karnataka Bank regional offices are listed below.
|Region||Postal Address||Contact No Office/Fax|
|Bengaluru||P.B.No.5171, Mohan Mansion 105, Kasturba Road Bengaluru - 560 001||080-22955800 email@example.com|
|Hubballi||Neeligin Road, New Cotton Market, Hubballi - 580 029||0836-2354946 firstname.lastname@example.org|
|Mangaluru||P.B.No.746, Kodialbail Mangaluru - 575 003||0824-2229826 email@example.com|
|Mysuru||New Kantharaje Urs Road, Kuvempunagar, Mysuru - 570 023||0821-2343062 firstname.lastname@example.org|
|Shivamogga||Savalanga Road, P.B.No.132 Shivamogga - 577 201||08182-227001 email@example.com|
|Tumakuru||1st Floor, Sidda Shree Bhavan, No.364, A Ward NO.19, Siddaganga Extension, B.H.Road, Tumakuru - 572 firstname.lastname@example.org|
|Udupi||"Shantha", 2nd Floor, Kinnimulky, Udupi - 576 email@example.com|
|New Delhi||M-13, (A), Punj House, 1st floor, Connaught Circus, New Delhi - 110 001||011-23411588 firstname.lastname@example.org|
|Chennai||171, Thambu Chetty Street, P.B.NO.1878, Chennai - 600 001||044-23453220 email@example.com|
|Mumbai||2nd 'E' Block, The Metropolitan, Plot No.C 26& 27 Bandra - Kurla Complex, Bandra (East) Mumbai - 400 051||022-26572804 firstname.lastname@example.org|
|Hyderabad||Plot No 50, 1st Floor, Road No 3, Srinagar Colony, Banjara Hills, Hyderabad - 500 073||040-23732072 email@example.com|
|Kolkata||1st Floor, Office no 111, Diamond Prestige, 41A, AJC Boase Road, Kolkata - 700 017||033-22268581 firstname.lastname@example.org|
|International Division, Mumbai||P.B.No. 11517, 107-109, 1st Floor,Raheja Centre, Free Press Journal Marg, Nariman Point, Mumbai-400 021 Maharashtra State.||022-22047529, 22831041 email@example.com, firstname.lastname@example.org|
Level-3: When the regional offices fail to cater the customer’s request, the same can be brought to the notice of Karnataka Bank head office.
Contact number: 0824-2228222
Most of the issues/concerns will be cleared at any one of the three levels. In case, they are not resolved within a month, customers can approach Banking Ombudsman.
The state specific contact details of Banking Ombudsman state can be obtained from the web page https://karnatakabank.com/sites/default/files/2017-09/BankingOmbudsAddress.pdf.
Customers can also take the help of principal nodal officers and nodal officers appointed by Karnataka Bank under the Banking Ombudsman scheme.
|Region||Postal Address||Contact No Office/Mobile/Fax|
|Bengaluru (Principal Nodal Officer)||P.B.No.5171, 3rd Floor, Mohan Mansion, Kasturba Rd Bengaluru-560 001 Karnataka State||080-22955807 9481737715 email@example.com|
|Hubballi||P.B.No.499, CTS-122/108, 2nd Floor, Neeligin Road, New Cotton Market, Hubli-580 029 Karnataka State||0836-2354946 9945988288 firstname.lastname@example.org|
|Mangaluru||P.B.No.746, D.No.13-10-1271 Karnataka Bank Bldg, PVS Road, Kodialbail Post Mangalore-575 003 Karnataka State||0824-2229825 9740835300 email@example.com|
|Mysuru||P.B.No.15, #561, New Kantharaje Urs Road, Kuvempunagar Mysore -570 009 Karnataka State||0821-2343062 9449595536 firstname.lastname@example.org|
|Shivamogga||P.B.No.132, Karnataka Bank Bldg Savalanga Road Shivamogga-577 201 Karnataka State||08182-227001 9449595464 email@example.com|
|Tumakuru||1st floor, Siddashree Bhavan, No. 364 A, Ward No. 19, Siddaganga Extn, B.H. Road, Tumakuru – 572102 Karnataka State||0816-2279058 firstname.lastname@example.org|
|Udupi||Shantha, 2nd floor, Kinnimulky, Udupi – 576101 Karnataka State||0820-2524533 email@example.com|
|New Delhi||M-13, (A), Punj House, 1st Floor, Connaught Circus New Delhi -110 001||011-23411588 8860661464 firstname.lastname@example.org|
|Chennai||P.B.No.1878, No.324, Karnataka Bank Bldg, Thambu Chetty Street Chennai-600 001 Tamilnadu State||044-23453221 7045652971 email@example.com|
|Mumbai||2nd E Block, The Metropolitan, Bandra Kurla Complex, Bandra East Mumbai-400 051 Maharashtra State||022-26572742 9483049504 firstname.lastname@example.org|
|Hyderabad||1st Floor, 8-3-1084/1, Srinagar Colony, Banjara Hills, Hyderabad-500 073 Telangana State||040-23732076 8008143162 email@example.com|
|Kolkata||1st Floor, Office no 111, Diamond Prestige, 41A, AJC Boase Road, Kolkata-700 017 West Bengal State||033-22268581 9903973264 firstname.lastname@example.org|
Karnataka Bank customers can also raise their complaints/feedback through the bank’s online grievance redressal portal. The online system allows them to raise a complaint and check the status of the same.
The system will generate a unique reference number through which users can track the progress as well the see the responses.
The customers are required to provide their e-mail id and the 16-digit account number while submitting online complaint/feedback.
Once submitted, the system will generate a reference number which can be used to track the status of the request.
To Check Status of Online Complaint/feedback