The credit cards offered by the Bank of Maharashtra are all co-branded with the State Bank of India. Hence, for any kind of queries or complaints regarding your credit card, you can get in touch with the customer care of both the State Bank of India and Bank of Maharashtra. The Bank of Maharashtra offers toll-free customer care for queries related to all their products. If you are not able to reach the bank via phone, you can also send an e-mail stating the query.
Since the credit cards are co-branded by the State Bank of India, you can also contact the toll-free numbers of SBI as well to state any query or complaint about your card. The toll-free number for the State Bank of India is 1800 180 1290.
The Bank of Maharashtra does not offer any specific numbers only for credit card and card related complaints or queries. However, you can get in touch with the Internet Banking customer care helpdesk at 020 24480797.
The State Bank of India offers a customer care number which is meant for all your credit card queries or complaints. You need to add your state’s local STD code and dial 39 02 02 02.
Theft of Card
In case of theft, you will be required to report the theft at the toll-free number offered by the bank at 1800 233 4526 or 1800-102-2636.
If you are not able to contact Bank of Maharashtra, you can call the customer care of the State Bank of India as well to report the theft of your card. It is important that you report the theft immediately so that the customer care can block your card. This way, fraudulent transactions can be prevented.
You can call the customer care of the State Bank of India at 39 02 02 02 with your STD code.
Blocking of Card
If your card has been blocked by the bank, it might be due to suspicious activities, you can unblock it by calling the customer care of the bank through the toll-free numbers.
If you are not able to reach the bank through phone, you can also e-mail the bank mentioning your concern and a bank representative will reach out to you.
The Bank of Maharashtra does not offer any international customer care numbers for credit cards. However, since the card is co-branded by the State Bank of India, you can connect with the international numbers offered by SBI for customer care for credit cards.
It is advised that you visit the customer care page of the State Bank of India to know more about the international customer care numbers.
If you are not able to reach out to the Bank of Maharashtra customer care through phone, you can always send an e-mail to them stating your concern or query. To do so, you will have to write the mail and send it to:
The Bank of Maharashtra has a grievance redressal policy in place to make sure that all grievances, complaints, and queries are answered to the customer’s satisfaction.
If a customer has a complaint or query, the first level of grievance redressal is by contacting the customer care of the bank. You can contact Bank of Maharashtra through the toll-free number which is 1800 233 4526 or 1800-102-2636.
You can also download the feedback form from the website and submit it online.
The customer care representative will register your grievance or complaint and most complaints are resolved in the first level itself.
However, if you are not satisfied with the answers or the solution offered by the customer care representative, your query will be transferred to the branch manager of the bank.
The query or your complaint will be addressed by the branch manager in this level of grievance redressal.
The manager will be sending you the answers to your complaints either through e-mail, by call or you can also visit the manager at the bank itself. The answers will be in lieu of the registration number or ID of your complaint.
If the solution given by the branch manager is not satisfactory, your complaint will be transferred to the Chief Compliance Officer or the Nodal Officer at the zonal offices of the bank.
The Nodal officers at the zonal offices will be taking charge of your grievance in this level of redressal policy.
The list of zonal officer contact details and addresses are given below:
|Ahmednagar||Bank of Maharashtra, Gurukul, 2nd Floor, Lal Taki Road, Ahmednagar ? 414 email@example.com||0241 / 2430578|
|Ahmedabad||Bank of Maharashtra, Mavlankar Haveli, Vasant Chowk, Bhadra, Lal Darwaja Ahmedabad ? 380 firstname.lastname@example.org||079? 25507573|
|Amravati||Bank of Maharashtra, Siddhivinayak Building, Opp. Atul Mangal Karyalay, Lahanuji Nagar, Amravati ? 444 email@example.com||0721?2672165|
|Akola||Bank of Maharashtra, Aarth Mangal, Oak Marg, Satav Chowk, Jatharpeth, Akola ? 444 firstname.lastname@example.org||0724?2490353|
|Bengaluru||Bank of Maharashtra, 15, Police Station Road, Basawangudi Bengaluru ? 560 email@example.com||080?26670053|
|Aurangabad||Bank of Maharashtra, Mahabank Bhavan, C?3, N?1 Town Centre, CIDCO, Aurangabad ? 431 firstname.lastname@example.org||? 0240?2481231|
|Chandigarh||Bank of Maharashtra, SCO 88?89, Sector ? 17 C, Chandigarh ? 160 email@example.com||0172?2726644|
|Bhopal||Bank of Maharashtra, 1/14 Prashasanik Zone, Arera Hill, Jail Road, Bhopal ? 462 firstname.lastname@example.org||0755?2551003|
|Chennai||Bank of Maharashtra, 04, Sivangananan Road, T. Nagar Chennai ? 600 email@example.com||044?24364214|
|Chandrapur||Bank of Maharashtra, Chandrapur Zone, Ghanashyam Bhavan, Mul Road, Opp. Police H.O.||N/A||07172?272218, 254518, 271812, 271830|
|Goa||Bank of Maharashtra, Dattaprasad Building, M.G. Raod, Panaji, Goa ? 403 firstname.lastname@example.org||0832?2431246|
|Delhi||Bank of Maharashtra, 15, NBCC Tower, 3rd floor, Bhikaji Kama Place, New Delhi ? 110 email@example.com||011?26172631|
|Indore||Bank of Maharashtra, Maharashtra Sahitya Sabha Bhavan, 688, M.G.Road, Indore ? 452 firstname.lastname@example.org||0731?2543340|
|Hyderabad||Bank of Maharashtra, 4?03?379, 2nd Floor, Bank Street, Koti, Hyderabad ? 500 email@example.com||040?24756235|
|Jabalpur||Bank of Maharashtra, Muthye Building Opp. Telephone Exchange, 1st Floor, Wright Town Jabalpur ? 480 firstname.lastname@example.org||0761?2480064|
|Jalgaon||Bank of Maharashtra, Khandesh Mill Shopping Complex, Nehru Chowk, Jalgaon ? 425 email@example.com||0257?2224910|
|Jaipur||Bank of Maharashtra, 104, Riddhi Siddhi Apartment, Ahinsa Circle, C?Scheme Jaipur ? 302 firstname.lastname@example.org||0141? 2379904|
|Kolkata||Bank of Maharashtra 3, N.S. Road, Mcleod House, Kolkata ? 700 email@example.com||033? 22318688|
|Kolhapur||Bank of Maharashtra, Mahabank Building 517/A/1, Kawala Naka, Kolhapur ? 416 firstname.lastname@example.org||0231?2533414|
|Lucknow||Bank of Maharashtra, Plot No 12, Mahanagar North Hsg Co?op Society, Sector ? 9, Vikas Nagar, Lucknow (UP) ? 226 email@example.com||0522?2739176|
|Latur||Bank of Maharashtra, Pushpak Plaza, Ganesh Nagar, Ausa Road, Latur ? 413 firstname.lastname@example.org||02382?240241|
|Nagpur||Bank of Maharashtra, Mahabank Building, Abhyankar Road, Sitaburdi, Nagpur ? 440 email@example.com||0712?2545027|
|Mumbai||Bank of Maharashtra, Janamangal, 2nd Floor, 45/47 Mumbai Samachar Marg, Fort, Mumbai ? 400 firstname.lastname@example.org||022?22663144|
|Nasik||Bank of Maharashtra, Griha Nirman Bhavan, Gadkari Chowk Old Agra Road, Nasik ? 422 email@example.com||0253?2577107|
|Pune East||Zonal Manager Bank of Maharashtra Kesariwada, 2nd Floor, 568, Narayan Peth, Pune ? 411 firstname.lastname@example.org||020?24459172|
|Pune City||Bank of Maharashtra, ‘Yashomangal’, 1138/A, F.C.Road, Shivajinagar, Pune ? 411 email@example.com||020?25537111|
|Satara||Bank of Maharashtra, Jeevan Tara, L.I.C. Building, Koregaon Road, Satara? 415 firstname.lastname@example.org||02162?239680|
|Raipur||Bank of Maharashtra, Chawla Complex, 1st Floor, Sai Nagar, Devendra Nagar Raipur ? 492 email@example.com||0771? 4265601|
|Solapur||Bank of Maharashtra, Plot No. 94, Gaikwad Bldg. Morarji Peth, Solapur Pune Road Solapur ? 413 firstname.lastname@example.org||0217?2733898|
|Thane||Bank of Maharashtra, Mahabank Bhavan, B?37, Wagle Ind. Estate, Thane ? 400 email@example.com||022? 25822462/9406|
If the nodal officers at the zonal officers have not answered your query or offered the desired solution to your complaint, you can then get in contact with the Nodal officer for Public Grievances at the head office. The bank’s head office is in Pune.
You can either get in contact through phone, e-mail or by post. You will be required to state your query on the e-mail or letter. The letter must be posted to the following address:
Assistant General Manager,
Bank of Maharashtra,
Head Office, “Lokmangal”, 1501,
Telephone number: 020 – 25614259 Extn. 259
Fax: 020 ? 25520473
Your complaint will be transferred to the Principal Code Compliance Officer or Chief Nodal Officer of the bank if the solution provided to you is not satisfactory.
You can get in touch with the Chief Nodal Officer at the following address:
Bank of Maharashtra,
Head Office, “Lokmangal”. 1501,
Telephone Number: 020 – 25614400
Fax: 020 – 25520473
If your complaint or query is not solved by the Chief Nodal Officer, the bank appoints a Banking Ombudsman under the regulations by the Reserve Bank of India. The Banking Ombudsman is the last level of grievance redressal and will make sure that your complaints and queries are answered according to your satisfaction.
|Region||Name of Officer||Designation||E-mail ID||Phone Number|
|Aurangabad||Mr. Pranjal Chandra Prakash Kukreti||Law Officer||legal_ahe@mahab ank.co.in||079 25507901|
|Allahabad||Mr.Mayaram / Mr. Pramod Chand||Branch Manager/Law Officer||bom1291@mahaa nk.co.in; firstname.lastname@example.org||0532- 2421502/03; 0522 -2736259|
|Ahmedabad||Mr. Sandeep Kumar Ishwar Singh||Law Officer||legal_ahe@mahab ank.co.in||079 25507901|
|Chandigarh||Mr. Nitish Sunil Kumar Saxena||Law Officer||legal_chd@mahab ank.co.in||0172 2710099|
|Coimbatore||Mr. Krishnan Iyer||Branch Manager||Brmgr400@mahabank.co.in||0422-2477116|
|Bengaluru||Ms. Preeti Sundararajan||Law Officeremail@example.com||080 26706722|
|Chennai||Mr. Tulsiram Sahoo||Law Officer||legal_che@mahab ank.co.in||044 24355434|
|Dehradun||Mr. Birendra Chauhan||Branch Managerfirstname.lastname@example.org||0135-2710484 /2715298|
|Cuttack||Mr. Vipul Kumar / Mr. Debendu Kumar Pati||Law Officer / Sr. Manager (BM)||email@example.com firstname.lastname@example.org||033 40374909 0671 - 2412309|
|Delhi||Ms. Gouri Deshpande / Ms. Anamika Nagchoudhury||Law Officeremail@example.com firstname.lastname@example.org||011 28753728 011 26172823|
|Guwahati||Mr. Vipul Kumar / Mr. Manikandan Kengamuthu||Law Officer / Chief Manageremail@example.com firstname.lastname@example.org||033 40374909 0361- 2607694|
|Ernakulam||Ms. Mini||Branch Manager||Brmgr379@mahabank.co.in||0484-2374343|
|Jaipur||Vaibhav Yadav||Law Officeremail@example.com||0141 2379904|
|Hyderabad||Ms. S. D. Sunita||Law Officer||legal_hyd@mahab ank.co.in||040 24751521|
|Jabalpur||Mr. Manish Kumar Singh||Law Officerfirstname.lastname@example.org||0761 2418288|
|Kolkata||Mr. Vipul Kumar / Mr. Rupesh Kumar||Law Officer Sr. Manageremail@example.com||033 40374909 033 - 4037 4933|
|Madurai||Mr. Raghupathy||Branch Managerfirstname.lastname@example.org||0452 2344746|
|Lucknow||Mr. Pramod Chand||Law Officeremail@example.com||0522 -2736259|
|Mumbai||Ms Simmi Kumari /Mr. Aditya Kr Talukdar||Dy Manager / Dy Managerfirstname.lastname@example.org email@example.com||022-22658384 022-22630885|
|Patna||Mr. Vipul Kumar / Mr. Gourav Kumar||Law Officer Branch Managerfirstname.lastname@example.org Brmgr701@mahabank.co.in||033 40374909 0612-2320146|
|Nagpur||Ms. Jysotsna Banerjee||Law Officer||legal_nag@mahab ank.co.in||0712 2545020|
|Pune||Ms. S Shaleh Mr. S Somkunwar||Law Officer Law Officeremail@example.com firstname.lastname@example.org||020 26130029 020 25573409|
|Rachi||Mr. Vipul Kumar / Mr. Abhishek Kumar||Law Officer / Branch Manageremail@example.com firstname.lastname@example.org||033 40374909 0651-2331652|
|Pune||Mr. Ranganathan / Mr. Sujit Haldar||Law Officer / Law Officer||legal_pez@mahab ank.co.in||020-24514007|
|Vishakhapatnam||Mr. B Rama Sekhar||Branch Manageremail@example.com legal_hyd@mahab ank.co.in||0891 2752374|
You can also write to Bank of Maharashtra by writing a letter and sending it to the head office of the bank. You can state your query or complaint in the letter and send it to the following address:
Bank of Maharashtra,
Central Office, 'Lokmangal',
1501, Shivajinagar Pune-411005.
You can also call the head office and state your complaints at the following numbers:
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