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    IDBI Credit Card Customer Care

    Mr. Sharma enjoys great discounts on dining with his Credit Card. What about you? Get A Card

    IDBI Credit Card Toll free Number
    IDBI Credit Card 24*7 Toll free Number

    IDBI credit cardholders can contact the bank’s customer care centre round the clock for any queries, complaints or to provide feedback. Customers can get in touch with the customer care executives by calling the phone banking numbers from anywhere in the world. They can also contact the respective bank branch directly or through e-mails in a bid to clear their doubts with regard to IDBI credit cards.

    IDBI Credit Card Customer Care Numbers:

    The bank provides its customers a 24/7 customer care service. The customers can contact the toll-free numbers for clearing their queries. Mentioned below is a list of contact numbers that can be contacted by domestic and international customers of IDBI bank round the clock for clearing doubts pertaining to credit cards offered by the bank.

    IDBI 24 Hours Customer Care Numbers:

    IDBI Credit Card Customer Care Toll Free Numbers (From mobile and landline numbers)

    1800-200-1947

    1800-22-1070

    IDBI Credit Card Call Centre Numbers

    Chargeable for domestic customers - 022 6693 7000

    Chargeable for customers staying outside India - 0091 22 6693 7000

    IDBI Credit CardHot listing number (From mobile and landline numbers)

    1800 22 6999

    IDBI Credit Card Contact Details:

    When the individual has queries related to credit cards offered by IDBI, customers of the bank can contact the numbers and e-mails mentioned below:

    IDBI Credit Card queries (24 Hour Customer Care Toll free number)

    1800 425 7600

    Non-toll free number

    022 - 4042 6013

    IDBI Bank Credit Card Customer Care e-Mail ID

    idbicards@idbi.co.in

    For credit card reward points related queries and complaints

    1800 208 1947 or e-mail at membersupport@idbidelight.com

    Contact Address -

    IDBI Bank Ltd.

    IDBI Tower,

    WTC Complex,

    Cuffe Parade,

    Colaba,

    Mumbai - 400005.

    Compare Cards

    IDBI Bank - Nodal Officer Contact Details:

    If a complaint or query is registered by the customers through any of the above channels mentioned above, a unique complaint ID has been generated. The complaint ID can be used to escalate the matter to Tier II, if the complaint or query is not addressed or unsatisfactory reply is provided to the individual by the customer care representatives within 8 working days.

    Credit Score Credit Score

    IDBI Bank - Nodal Officer Contact Details:

    Cities Nodal Officer - Address Contact Numbers

    Ahmedabad-I

    IDBI Complex, Lal Bungalows, Off C G Road, Ahmedabad - 380 006

    079 26400474

    Ahmedabad-II

    IDBI Complex, Lal Bungalows, Off C G Road, Ahmedabad - 380 006

    079 26400474

    Allahabad

    Jeevan Prakash Building, 172A/40, M.G.Marg, Civil Lines, Allahabad - 211 001

    0532-6451901

    Aurangabad

    Raghbir Chambers, Basement, Plot No.7, Vidya Nagar, Jalna Road, Aurangabad - 431 003

    0240-6453077

    Bangalore

    IDBI House, 58 Mission Road

    Bangalore Pin :560027

    080-67990088

    Chandigarh-I

    Sector17,Chandigarh, SCO 72-73

    Sector 17 - B, Chandigarh - 160017

    0172-5046772

    Chandigarh-II

    Sector17,Chandigarh, SCO 72-73

    Sector 17 - B, Chandigarh - 160017

    0172-5046772

    Chennai-I

    115, Anna Salai, Saidapet, Chennai - 600 015

    044-22202080

    Chennai-II

    115, Anna Salai, Saidapet, Chennai - 600 015

    044-22202080

    Chennai-III

    115, Anna Salai, Saidapet, Chennai - 600 015

    044-22202245

    Coimbatore

    Mayflower Midcity, Near LIC Building, 1510 Trichy Road, Coimbatore - 641 018.

    0422-4215621

    Cuttack

    Ground floor, Kavita Bhawan,College Road, College Sqaure, Cuttack - 753003

    0671-2530909

    Delhi-I

    Videocon Tower, 1st Floor, E-1, Jhandewalan Extension, New Delhi - 110055.

    011-66083096

    Delhi-II

    Videocon Tower, 1st Floor, E-1, Jhandewalan Extension, New Delhi - 110055.

    011-66083087

    Delhi-III

    Videocon Tower, 1st Floor, E-1, Jhandewalan Extension, New Delhi - 110055.

    011 6608 3108

    Ernakulum

    Kochi

    IDBI Building, 2nd Floor, Panampilly Nagar, Near Passport Office, Kochi - 682 036.

    04842322060 / 61

    Guwahati

    IDBI Building, G.S.Road, Guwahati - 781 005.

    0361-7141106

    Hyderabad

    D.Num 5-9-89/1 and 2, Chapel Road, Hyderabad - 500001.

    040-22202080

    Jabalpur

    Shukla Bhawan, 1415, Wright Town, Jabalpur -482 002.

    0761-4027127

    Jaipur

    D-24, Durlabh Niwas, Prithviraj Road, C Scheme, Jaipur - 302 001

    0141-5133720

    Kolkata-I

    IDBI House, 44, Shakespeare Sarani, Kolkata - 700 017.

    033-66337662

    Kolkata-II & III

    IDBI House, 44, Shakespeare Sarani, Kolkata- 700 017.

    033-66557862

    Lucknow

    UPCB Building 2, M.G.Road

    Lucknow - 226001

    0512-6061040

    Madurai

    1/1, Karthik Raja Complex, Vinayaga Nagar, K K Nagar, Madurai - 625020

    452- 2527667

    Mumbai-I,

    BKC, Mumbai, IDBI Tower, Plot No C-7, G Block,Opp NSE, Next To SBI, BKC, Bandra E Mumbai - 400051

    022-66552937

    Mumbai-II

    BKC, Mumbai, IDBI Tower, Plot No C-7, G Block,Opp NSE, Next To SBI, BKC, Bandra E Mumbai - 400051

    022-61279162

    Mumbai-III

    BKC, Mumbai, IDBI Tower, Plot No C-7, G Block,Opp NSE, Next To SBI, BKC, Bandra E Mumbai - 400051

    022-61279163

    Nagpur

    Gupta House, Plot No.1, Ravindra Nath Tagore Marg, Civil Lines, Nagpur - 440 001.

    0712 6605118

    Patna

    Uma Complex, Ground Floor, Fraser Road, Patna - 800 001

    0612-6500544

    Pune

    IDBI House, Dynaneshwar Paduka Chowk, Fergusson College Road, Pune - 411 004.

    020-65003478

    Ranchi

    Mikado Tower, Near Hotel Sartaj, Main Road, Ranchi - 834 001.

    0651-6600498

    Vishakhapatnam

    Balaji Mangal Giri Chambers, 5C, 4th Floor, Door No. 9-29/6-1, Siripuram, Visakhapatnam -530 003.

    0891-6622339

    If the matter is not addressed within 8 working days of registering the complaint or unsatisfactory answers are being provided, the customer are free to approach the Grievance Redressal Officers (GRO). The details of the GROs who can be approached by the customers are listed below:

    Designated as Name & Contact Details Office Zonal Office Jurisdiction
    Grievance Redressal Officer (GRO) Shri. Rizwan Khan General Manager & GRO Tel no: 011-6608 3096/ 011 – 6608 3118 Delhi Zone 1st Floor, Videocon Tower, E-1, Jhandewalan Extension, New Delhi Pin :110055 Delhi (UT - NCT) Delhi Delhi & NCR, Rajasthan, Uttar Pradesh, Uttarakhand
    Shri Rajendra Pujari General Manager & GRO Tel No: 0172-5059302 Chandigarh Zone SCO 72-73, Sector 17 – B, Chandigarh Pin: 160017 Chandigarh Chandigarh (UT), Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir
    Shri Kuntal Biswas General Manager & GRO Tel No: 033 - 22806780 Kolkata Zone 44, Shakespeare Sarani, PB No 16102, Kolkata, West Bengal Pin: 700017 Kolkata West Bengal, Bihar, North East States
    Shri Sudipta Banerjee General Manager & GRO Tel No: 0674-2541655 Bhubaneswar Zone IDBI House, Janpath Ground Floor, Unit -IX Bhubaneshwar , Odisha Pin: 751022 Bhubaneswar Odisha, Jharkhand, Chhattisgarh
    Shri Rupesh Nagar General Manager & GRO Tel No: 022 - 61279262 Mumbai Zone 2nd Floor, A, B & C wings, Mittal Court, Nariman Point, Mumbai Pin: 400021 Mumbai Mumbai, Nashik
    Shri Mahendra Patel General Manager & GRO Tel No: 0712-6659103 Nagpur Zone Salasar Prestige, 1st floor, Plot no 1/A, off WHC road, Dharampeth Nagpur Pin: 440010 Nagpur Eastern Maharashtra
    Shri Sanjay Chaturvedi General Manager & GRO Tel No: 079-66072806 Ahmedabad Zone IDBI Complex, Lal Bungalows, Off CG Road, Ahmedabad Pin: 380006 Ahmedabad Gujarat, Madhya Pradesh, Dadra & Nagar Haveli and Daman & Diu
    Shri Kapil Vashishat General Manager & GRO Tel No: 020 - 66421641 Pune Zone IDBI House, Fourth Floor Dnyaneshwar Paduka Chowk Fergusson College Road, Shivaji Nagar Pune Pin :411004 Pune Pune, Satara, Kolhapur, Sangli Districts & State of Goa
    Shri Narasimhan Venkatesh General Manager & GRO Tel No: 044 – 2220 2124 Chennai Zone PM Towers 37, Greams Road, Chennai, Tamil Nadu Pin: 600006 Chennai Tamil Nadu, Puducherry and Andaman & Nicobar
    Shri R. Prakash General Manager & GRO Tel No: 080-67990050 Bengaluru Zone IDBI House, 58 Mission Road, Bangalore, Karnataka Pin: 560027 Bengaluru Karnataka, Kerala
    Shri Dhananjay Lele General Manager & GRO Tel No: 040 - 6769 4153 Hyderabad Zone D. Num 5-9-89/1 and 2, Chapel Road, P. B. Num 370, Hyderabad Pin :500001 Hyderabad Telangana, Andhra Pradesh

    The matter can be escalated further in case there is non-receipt of reply within 13 working days of registering the complaint or unsatisfactory reply. This involves the Chief Grievance Redressal Officer whose details can be found below:

    Designation: Name & Contact Details Office Jurisdiction
    Chief Grievance Redressal Officer (CGRO) Smt. Padma Betai Chief General Manager & CGRO Tel no: 022- 6655 2141, 6655 2143 FAX no: 022-2216 5195 IDBI Bank Ltd. Customer Care Centre, 19th Floor, D Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai -400 005 Pan India

    In case the customer who had raised the complaint or query fails to find a satisfactory reply from the CGRO or the matter is overlooked, he/she can raise the complaint with the Banking Ombudsman, who is appointed by the Reserve Bank of India.

    →Report incorrect data

    About IDBI Bank:

    IDBI is one of the country’s largest commercial banks which offers a variety of banking products. The bank which has state-of-the-art technology caters to the needs of different clients. IDBI banks offers its customers the facilities like internet banking, phone banking and mobile banking. It already has an overseas branch in Dubai and is working on establishing representative offices all across the world.

    Check Your Eligibility

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar’s partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

    IDBI Credit Card Customer Care Reviews

    Write a Review
    • IDBI Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      My credit card was taken with IDBI BANK. I am holding this card for past 6 month . They offered me a good limit. I was expecting something better, Overall it has been a good experience. Customer service response is up to the mark . Benefits is reward point but i have not avail till date .
      Was this review helpful? 0
      , new delhi
      Reviewed on Jan 08, 2019
    • IDBI Credit Card
      "Excellent card"
      0.5 5.0/5 "Blown Away!"
      I have been using IDBI credit card mostly, there service is good, they have not charged me annual fee in this card, it is life time free credit card, and i am happy with my credit limit they have given me in this card, and they dont provide much good offers, i do payment on time to time , overall service is good.
      Was this review helpful? 3
      , indore
      Reviewed on Dec 11, 2018
    • IDBI Credit Card
      "Looking for better offer"
      0.5 2.0/5 "Expected more"
      Last 5 to 6 years, I am holding IDBI card, there is no good credit limit even if I call for any queries they wont respond well. There is no reminder call before one day I get the only the sms before the due date, they wont provide any offers too, hence the offers should be enhanced.
      Was this review helpful? 0
      , new delhi
      Reviewed on Dec 11, 2018
    • IDBI Credit Card
      "Good card"
      0.5 4.0/5 "Great!"
      Using IDBI credit card for last 2.5 years , am satisfied with the credit limit which they have offered me.As there is no annual charges and additional charges . Am getting reward and cash points for transaction which i make .Their customer service and response is good.
      Was this review helpful? 0
      , vadodara
      Reviewed on Nov 02, 2018
    • IDBI Credit Card
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      The process with IDBI is good for the credit card. There are good deals and there are offers and benefits too. The online banking is fine and it is convenient to use and make the payments. The credit limit is fine as well. Overall I have not faced any issues.
      Was this review helpful? 1
      , ahmedabad
      Reviewed on Oct 18, 2018
    • IDBI Credit Card
      "Good in all"
      0.5 4.0/5 "Great!"
      IDBI is good in the credit card services. The customer support is good. There are good deals on the card and the statements are sent to me on time. The credit limit is fine. They are responsive and the card is accepted every where. Till date it is good.
      Was this review helpful? 4
      , mumbai
      Reviewed on Oct 17, 2018
    • IDBI Credit Card
      "Bad service"
      0.5 1.0/5 "Really Bad"
      I applied for IDBI saving account i m unhappy with the service they provide they dont take initiative to help customer even ever i had been with the bank for any service which i need they say me come tomorrow they customer support team is not good they dont provide the exact details which i want, no good service no proper guideline.
      Was this review helpful? 0
      , thane
      Reviewed on Oct 01, 2018
    • IDBI Credit Card
      "Average card"
      0.5 3.0/5 "Satisfactory"
      I have been using Idbi credit card bank for last 1.5 years. Am satisfied with the credit limit which they have provided. Their customer service and response is not up to the mark . Their net banking and mobile banking facility is not that much good. Overall its OK with my credit card
      Was this review helpful? 0
      , coimbatore
      Reviewed on Jul 25, 2018
    • IDBI Credit Card
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a credit card with the IDBI bank. The card is also good. It doesn't have any commendable offers. The limit is good and I never had any issues with their services. Overall this card is as useful as any other cards you can find in the market.
      Was this review helpful? 0
      , lucknow
      Reviewed on Jun 06, 2018
    • IDBI Credit Card
      "Average card to use"
      0.5 3.0/5 "Satisfactory"
      I got the Idbi Imperium credit card around16months ago. The customer support service and the response is average with the IDBI bank. The benefits and the offers are limited with this IDBI credit card and I would say it gives an average service to the customers.
      Was this review helpful? 0
      , chandigarh
      Reviewed on May 31, 2018
    • IDBI Credit Card
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with IDBI bank 1 year back. I hold master card and the credit limit was 25,000 which is not satisfactory . The customer service and responses was really good .The benefits are good cash back offers,. Its a lifetime free card so I would like to recommend to others.,
      Was this review helpful? 0
      , gurgaon
      Reviewed on May 29, 2018
    • IDBI Credit Card
      "Good services"
      0.5 5.0/5 "Blown Away!"
      IDBI is good in the credit card offers. The customer services and response is good. The statements are clear and the billing cycle is on time. There are good offers and the credit limit is good and when ever I use the card there are no hassles. The transactions are smooth.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 23, 2018
    • IDBI Credit Card
      "Best card to use"
      0.5 5.0/5 "Blown Away!"
      IDBI bank provides very good services on credit card when compared to all other credit cards. I am using this credit card from last 2.5 years and there is no annual fee charged for this credit card. I get offers like buy 1 get 1 movie tickets in this credit card. I have a credit limit of Rs 80000 which is sufficient for this credit card.
      Was this review helpful? 1
      , chennai
      Reviewed on Mar 05, 2018
    • IDBI Credit Card
      "Good card to use"
      0.5 5.0/5 "Blown Away!"
      I use the IDBI Aspire Platinum credit card for the past 5 months. The customer support service is good with the IDBI bank. The credit limit value is better with this IDBI Aspire Platinum credit card and I am satisfied with it. The rate of interest and the charges are average with the IDBI Aspire Platinum credit card.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Feb 28, 2018
    • IDBI Credit Card
      "Offers are good"
      0.5 5.0/5 "Blown Away!"
      I hold a credit card with IDBI and they are great in the customer support. The bank is always reachable when ever I have a hassle and they sort it out for me. The response is good and and supportive. The offers are good on the card and the limit is fine too.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Oct 03, 2017
    • IDBI Credit Card
      "Comfortable to use"
      0.5 4.0/5 "Great!"
      IDBI bank offered a life time free credit card for me. The limit quoted by the bank is not satisfactory but it would be upgraded in the future. I am getting reward points and cash back offers on my card whenever I use the card on shopping and other purpose.
      Was this review helpful? 2
      , mumbai
      Reviewed on Jun 22, 2017
    • IDBI Credit Card
      "Convenient for all transaction"
      0.5 5.0/5 "Blown Away!"
      I am working with IDBI, hence I am holding same bank credit card, its very convenient, even to check the statement online access was provided. I have not taken EMI on credit card, I am not aware the charges. But as per my usage they gave me good offers on credit card which is great.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 19, 2017
    • IDBI Credit Card
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      It has been two months when I availed credit card from IDBI bank. The services are good and I am satisfied with the credit limit offered by the bank and also I do not have any issues on the rate of interest for the card. Till date it is going good without any hassles.
      Was this review helpful? 0
      , hisar
      Reviewed on Jun 05, 2017
    • IDBI Credit Card
      "Nice features"
      0.5 5.0/5 "Blown Away!"
      The offers on the credit card is good and I am happy with the overall experience as my card is accept at all the outlets and even for my online shopping as well. There are decent offers and from IDBI and the billing cycle is convenient for me so I do not get to miss out on my payments.
      Was this review helpful? 0
      , raipur
      Reviewed on May 27, 2017
    • IDBI Credit Card
      "Good card to use"
      0.5 5.0/5 "Blown Away!"
      IDBI Kissan credit card has the low interest rate and the highest benefits,I got good reward points in this card. Idbi web portal is easy to use and customer friendly. The service is really good with IDBI, because I am a prime customer with IDBI.
      Was this review helpful? 1
      , bhopal
      Reviewed on Apr 05, 2017
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