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  • How To Change Address In Axis Bank Credit Cards Online/ Offline

    Axis Bank credit cards are one of the most sought after products in India. The bank also keeps updating the promotional offers and benefits that come with their credit cards so that their customers can make the most of their products. To keep the cardholders informed, the bank generally sends notifications via post or through email. So, it is advisable that whenever the cardholders shift houses, they must change their address on the customer portal of Axis Bank.

    Contrary to popular belief, change of address for Axis Bank credit cards is a simple and convenient process. There are two ways using which the cardholders can change their address of correspondence- online and offline. Let us take a closer look at the processes.

    Online Process to Change Address of Correspondence for Axis Bank Credit Cards

    Axis Bank credit cardholders can update or change their address of correspondence by following the steps listed below:

    • Step 1: Cardholders need to visit the official website of Axis Bank.
    • Axis Bank Credit Card Address Change
    • Step 2: In the home page log on to the personal banking portal.
    • Axis Bank Credit Card Address Change Online
    • Step 3: Once they are on the page, they need to log into their profile using their username and password.
    • Axis Credit Card Address Change Online
    • Step 4: Once they enter their profile, they will need to go to the “Contact Details” tab that comes under “Services.”
    • Step 5: They will be led to a tab to “Update Details.”
    • Step 6: Under this tab, the cardholder will get an option to update PAN and address.
    • Step 7: In the new page, they will have spaces to fill in the new "Communication Address." On this page, they can update their new address, city, pin code, state, and country.
    • Step 8: Once they fill in the information, they will have to type in the "Netsecure code" and confirm the same.
    • Step 9: Once they hit the confirmation tab, their request will be submitted. It will take one working day to process their request.

    Offline Process to Change Address of Correspondence for Axis Bank Credit Cards

    Axis Bank credit cardholders can update or change their address of correspondence offline in two simple ways:

    • Cardholders can walk into their nearest branch of Axis bank and meet the bank’s representative to change or update their address in person. They must carry original documents as proof of address with them when they visit the branch.
    • Cardholders can also dial the toll free numbers 1860-419-5555/ 1860-500-5555 and talk to the executive to initiate the process.

    Documents Required to Change Address in Axis Bank Credit Card

    HDFC credit cardholders can submit any one of the following as proof of address:

    • Copy of valid passport
    • Copy of voter's ID card
    • Copy of PAN card/original Form 60
    • Copy of driver's license
    • Copy of Aadhaar card
    • Copy of job card issued NREGA and signed by the officer of State Government.
    • Copy of letter issued by a gazetted officer with a photograph of the cardholder duly attested.
    • Copy of utility bill like electricity, landline, postpaid mobile bill, gas line, and water bill. The bill should not be more than 2 months old.
    • Receipt of property or municipal tax.
    • Copy of post office savings bank account statement/passport or bank account.
    • Copy of pension or family pension payment orders (PPOs) issued to retired employees by the government departments or public sector undertakings, only if they contain the address.
    • Letter of allotment of accommodation from the cardholder's employer issued by the central government or state government department, regulatory or statutory bodies, public sector undertakings, scheduled commercial banks, financial institutions and listed companies. Also, license and leave agreements with such employers allotting official accommodation.
    • Copies of documents issued by the government departments of foreign jurisdictions and letter issued by Foreign Embassy or Mission in India.

    Necessity of Changing Address of Correspondence for Axis Bank Cards

    In a situation where the cardholder is changing their address of correspondence, it is important to change or update this information on their portal. This will ensure seamless communication between the bank and the cardholder. Listed below are a few reasons why the cardholders should update or change their address of correspondence in case they shift to a new one:

    • This will help the bank in getting in touch with them easily.
    • Updating the new address of correspondence will ensure that all the necessary documents like account statements, etc, reach the cardholder through post on time.
    • In case the bank decides to change banking terms and conditions, they will be able to reach the cardholder and update them about the same.

    FAQs on Address Change in Axis Bank Cards

    1. How do I update mobile number for my Axis Bank credit card?

      You can update the mobile number for Axis Bank credit card by placing a request at the nearest Axis Bank branch.

    2. How to Change Address in Axis Credit Card offline?

      You can change address offline by making a request at the nearest Axis Bank branch or by calling on the bank’s customer care number.

    3. How to Change Address of Axis Bank Credit Card by Calling the Customer Care?

      You can call on bank’s customer care number 1860-419-5555 / 1860-500-5555 and initiate the address change process by making a request.


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