Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
When you receive a Standard Chartered Bank (SCB) credit card, the first thing you need to do is to set a PIN to begin using the card at retail terminals and online websites.
SCB usually dispatches credit cards through post or courier to your registered mailing address. When you receive the card, it's already activated, hence there is no separate activation process required for SCB credit cards.
However, you need to set the credit card PIN by yourself in order to use the card at ATMs and merchant terminals.
Discussed here are different methods through which you can generate SCB credit card PIN.
When SCB dispatches your credit card, it is already in activated mode. However, the bank will not send any PIN along with the card.
Once you receive the card, you need to generate the PIN using any one of the methods mentioned above.
Once the PIN is generated, you can activate the card by using it at merchant terminals, ATMs, or through any PIN-required transactions.
SCB currently offers two different methods to set a credit card PIN.
Let's see each method in detail.
If you are an existing SCB online banking user, you can simply set your new credit card PIN by logging into their account.
However, if you only have SCB credit card and don't have any other account with the bank, you may have to create an internet banking account for your credit card.
For the detailed procedure about how to register your Standard Chartered Bank credit card for net banking, click here.
Once you have access to SCB internet banking, you can follow the instructions mentioned below to set your credit card PIN for the first time.
Once the OTP is verified successfully, the screen will prompt a message saying that your credit card PIN has been set. You might also receive a confirmation SMS or e-mail about the same.
Once the PIN is set, you can start using your SCB credit card.
If you do not have access to SCB internet banking, you can call SCB's phone banking helpline numbers to generate your credit card PIN instantly.
Call the respective SCB phone banking number between 7.00 a.m. to 11.00 p.m. on any day and follow the instructions to set your credit card PIN.
Listed below are city/state specific helpline numbers to contact SCB. Please suffix your area code while using landline numbers.
|
City/State |
SCB Helpline number for credit card PIN generation |
|
Kolkata, Ahmedabad, Mumbai, Pune Delhi, Hyderabad, Chennai, Bangalore |
66014444 or 3940 4444 |
|
Jalandhar, Patna Amritsar, Bhopal, Kanpur, Indore, Nagpur, Ludhiana, Allahabad, Cochin/Ernakulam, Lucknow, Rajkot, Jaipur, Vadodara Chandigarh, Surat, Bhubaneswar, Coimbatore |
6601444 / 3940 4444 |
|
Noida, Gurgaon |
011 - 39404444 / 011 - 66014444 |
|
Thiruvananthapuram, Dehradun, Mysore, Guwahati, Cuttack, Jalgaon, Mathura, Proddatur, Saharanpur Vishakhapatnam |
1800 345 1000 |
|
Siliguri |
1800 345 5000 |
If you wish to change or update your SCB credit card PIN, you can use your net banking facility.
Login to your SCB net banking account, Go to 'Help and Services > Card Management > Credit or Debit Card PIN Change > Select Your Card > Enter 6-digit PIN > Next.'
You will then receive an OTP on your registered mobile number. Enter the same and your PIN will be changed instantly.
In case, you forget your SCB credit card PIN, you need to set a new PIN using the process mentioned above. There is no way to recover your old credit card PIN.
You can use SCB ATM only to change the existing PIN, but not to set a new PIN for the first time. Even when changing the PIN through SCB ATM, you must remember the old PIN to initiate the change request. Else, you need to call the helpline number.
There is no limit set by the bank to change your SCB credit card PIN. However, it's recommended not to do it on a daily basis.
The credit card PIN change is immediate. As soon as you receive a confirmation message that the PIN has been changed or set, you can use it at a POS or an ATM.
No, in case of a renewed card membership, you don't have to set or change a PIN. However, if your SCB card is replaced, you should generate a new PIN through internet banking or by calling the customer care.
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