Once you receive a new Axis Bank Credit Card, you must generate the credit card PIN to activate and use it for online and offline shopping.
Axis Bank typically dispatches credit cards through courier or post to your registered mailing address. It might also deliver the card at its bank branch where your bank account is maintained under due intimation.
When the bank issues the credit card, it is usually in a deactivated state. The card becomes activate once you receive it and can be used after the PIN is generated.
The bank provides a self-service facility called 'Insta-PIN' through which it allows its credit card users to generate their credit card PIN on their own.
Listed below are various channels through which you can generate your Axis Bank credit card PIN for the first time.
You will receive the Axis Bank credit card in a deactivated state. Once the bank receives intimation that the card has been delivered to the cardholder, it will automatically activate the credit card.
However, you need to generate the credit card PIN before using the card for all your online and offline transactions.
Using Axis Bank's Insta-PIN facility, Axis Bank customers can generate their credit card PIN through four different channels including both online and offline modes.
To generate Axis Bank credit card PIN through phone banking, you first need to generate an intermediate activation passcode, which can be further used to generate the credit card PIN.
Let's look at the step-by-step guide to generate credit card PIN by calling Axis Bank credit card customer care.
You will also receive a confirmation message on your registered mobile number upon successfully generating your credit card PIN.
In case, the call gets disconnected before generating the PIN, call the customer service again and repeat the process. Also note that the activation code is valid for 3 hours and is for one-time use only.
Generating Axis Bank credit card PIN through ATM also requires a one-time password (OTP). Hence, make sure not to mistake the OTP with the PIN.
Below are the instructions to generate Axis Bank credit card PIN through ATM
Upon successful completion of the process, the screen will display a confirmation message that your PIN has been successfully generated. You will also receive the same message on your registered mobile number.
Generating your credit card PIN through internet banking is only possible when you have Axis bank internet banking account in which your credit card is registered. If you have one, follow the below steps.
Once the code is validated, the account will display a confirmation message that your PIN has been successfully generated. You will also receive the same message on your registered mobile number.
To use Axis Bank mobile app for credit card PIN generation, you need to have two things. One is the net banking account with your Axis credit card registered in it and the other is Axis Bank mobile app installed on your mobile. Once you have both, follow the instructions below.
Upon validating the mPIN, the account will display a confirmation message and you will also receive the same message on your registered mobile number.
When you forget your Axis Bank credit card PIN or when you want to update the existing one with a new one, you can use any one of the below mentioned methods to do the same.
No, in order to generate credit card PIN by calling Axis Bank customer care, you need to call only from your registered mobile number. If there is any change in the number, you can call the customer care to update the same.
Axis Bank add-on credit cards have a different PIN from the primary card. Once you receive the add-on card, call Axis Bank customer care helpline to generate the PIN.
No, you cannot generate Axis Bank credit card PIN through another bank ATM. You can only do it at Axis Bank ATMs.
If you don't have Axis Bank internet banking account, you cannot use any of the online methods mentioned above to generate the PIN.
You may have to do it either through phone banking or visiting the bank's ATM. Alternatively, you can open an online account using your card details and can generate the PIN, once the account is active.
The activation code or OTP received on your mobile is valid only for 3 hours. If you haven't generated the PIN within that time, you may have to initiate the process again to receive a new activation code, using which you can generate the PIN.
You can create a PIN for your credit card by calling an Axis Bank customer service representative, via Axis Bank internet banking facility, visiting Axis Bank ATM and also by Axis Bank mobile app.
You can reach the Axis Bank helpline number by calling the numbers, 1860-419-5555 or 1860-500-5555.
Yes, once you select 'Credit Card > Set/Reset PIN' in the mobile banking app, you will receive an OTP.
Yes, even though you will get the card in a deactivated status, once the bank is intimated that you have received the card, it will be automatically activated.
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