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    Punjab National Bank (PNB) Green PIN

    Green PIN is a new feature introduced by banks to go paperless for generating debit card PIN or credit card PIN. It eliminates the need for using PIN mailers to deliver the PINs to the customer’s address thus saves time and money.

    Punjab National Bank (PNB) also introduced the Green PIN concept to generate debit card PIN for newly issued cards and also for existing cards. Existing PNB debit card holders can regenerate a duplicate PIN using the Green PIN feature, in case, they forget their PIN.

    Below is a detailed guide about PNB’s Green PIN and the methods to use it to generate/re-generate debit card PIN.

    What is PNB Green PIN?

    While the concept of Green PIN is common for all the banks, each bank issues it in a different way or different format to make it bank specific.

    For Punjab National Bank, the Green PIN is a One Time Password (OTP) sent to the customer’s registered mobile number.

    The PNB Green PIN features six numeric digits and is valid for 72 hours from the time of delivery. The PIN can be used only once to generate/regenerate debit card PIN.

    When To Use PNB Green Pin?

    PNB debit card holders can generate PNB Green PIN in two cases.

    1. When you receive a new PNB debit card from the bank after opening an account
    2. When you want to get a duplicate PIN (In case you forget existing PIN)

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    How To Generate PNB Green Pin?

    • When You Apply For New Debit Card: When you apply for a new PNB debit card, the bank will automatically send a Green PIN at the time of issuing the debit card to the registered mobile number. The PIN is valid for 72 hours from the time of generation and should be used to generate debit card PIN within the prescribed time.

    If you’re not able to use the OTP in 72 hours, you can follow the process mentioned in the following step to request for a new OTP.

    • To Regenerate Debit Card Pin: Existing PNB debit card users, who wish to regenerate a duplicate PIN, can also use the Green PIN feature to self-generate a duplicate PIN.

    To receive a Green PIN, you need to send a text message or SMS in the format mentioned below from your registered mobile number

    Customers within India DCPIN 16-digit debit card number to 5607040
    Customers outside India DCPIN 16-digit debit card number to 9264092640

    Once the bank receives the message, it will validate your card number and mobile number and send a six digit OTP to the same mobile number. The OTP is valid for 3 days or 72 hours from the time of generation and should be used to generate debit card PIN.

    How To Generate PNB Debit Card Pin Using The PNB Green Pin?

    Now that you have the six-digit OTP or the Green PIN, you can generate your debit card PIN either by visiting any of the PNB ATMs or by using PNB retail net banking. Mentioned below is a detailed guide to generate debit card PIN using PNB Green PIN.

    • By Visiting PNB Atm: If you don’t have PNB internet banking account, you can visit any of the Punjab National Bank’s ATMs to generate your debit card PIN. Once you enter the ATM unit, follow the step-by-step process mentioned below
      • Swipe your debit card at the ATM machine
      • Select your preferred language
      • Under ‘Banking’ select ‘GREEN PIN’ option
      • Enter the 6-digit OTP received on your mobile and press ‘OK’
      • The screen will prompt you to enter a new 4-digit number of your choice to set a new PIN – enter the same and press ‘OK’
      • Re-enter the 4 digit number for confirmation
      • On successful completion of the process, the system will store the new 4-digit number as your debit card PIN
      • The screen will show a confirmation message and you may also receive an SMS of the same

    The new 4-digit number from then becomes your new debit card PIN and can be used for all cash withdrawals and point of sale (POS) transactions.

    • Using PNB Internet Banking Service: PNB retail internet banking service customers can login to their IBS accounts to generate PNB debit card PIN at their convenience. Following is a step-by-step guide to do the same
      • Login into your IBS retail account
      • From the main menu select, ‘Value Added Services > Card Related Services > Set/Reset Debit Card PIN’
      • You will be prompted to select the account number to which card is linked. Do the same and press ‘Continue’
      • Enter the card details - card number, expiry date, and the six-digit OTP received on your registered mobile number and click ‘Submit’
      • Once the credentials are successfully validated, you will be prompted to enter a 4-digit number of your choice as new PIN
      • Re-enter the 4-digit number for confirmation
      • On successful completion of the process, the system will store the new 4-digit number as your debit card PIN
      • The screen will show a confirmation message and you may also receive an SMS of the same

    Starting then, the new 4-digit number becomes your new debit card PIN and can be used for all cash withdrawals and point of sale (POS) transactions.

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