Since decades banks have been using PIN mailers, which hide the PIN number with scratch-off panels, to deliver debit card or credit card PINs to the customers.
Green PIN is an eco-friendly and customer convenient alternative to the traditional PIN mailers. Using the green PIN feature, customers can generate/regenerate their debit card or credit card PINs on their own.
Following the tradition, Indian bank also introduced the Green PIN concept to generate both debit card and credit card PINs.
While new credit card or debit card holders can use the green PIN to set a new PIN, existing card holders can use the feature to regenerate a duplicate PIN, in case, they forget or lost the existing one.
Below is a detailed guide about Indian Bank’s green PIN and the methods to use it to generate/re-generate debit card or credit card PIN.
Green PIN generation and using it to set debit card or credit card PIN involves two processes which should be done at Indian Bank’s ATM.
Step-1 involves the generation of OTP or authorisation ID, which is a six-digit number delivered to the registered mobile number.
Step-2 involves setting the debit card or credit card PIN using the received OTP.
To generate green PIN for your Indian Bank debit card, new or existing, you need to visit any of the bank’s ATM units along with your card.
You should ideally receive a six-digit OTP on the registered mobile number in real time.
Once you received the six-digit OTP on your mobile, you can use the same to set your debit card PIN instantly. Follow the below mentioned process to set a PIN.
The 4-digit number then becomes your new debit card PIN hence should be remembered and used for all cash withdrawals and at point of sale transactions.
Customers who wish to regenerate a new PIN should also follow the same procedure. They first need to generate OTP followed by PIN setting.
Alternatively, the OTP can also be generated at Indian Bank branches through Debit Card Management Software. However, the involvement of banking personnel is must for this process. You need to visit the branch, where your account is maintained, request for OTP generation. Once you receive the OTP, you need to visit the ATM and follow the steps mentioned in the above process.
Indian Bank has also adopted the Green PIN initiative for the credit cards. Indian Bank credit card holders should visit the bank ATMs to generate passcode using which they can set the 4-digit PIN for their credit cards on their own.
Once you insert the credit card in the ATM machine, you need to authenticate your date of birth to receive a passcode to your registered mobile number.
The same passcode should then be used to set your credit card PIN. You need to re-insert your credit card, follow the instructions to set the PIN using the passcode.