If you use an IndusInd Bank credit card, you must be having its PIN, which is needed to carry out credit card transactions at POS terminals and for cash withdrawals at ATMs. The PIN is a 4-digit code which needs to be kept secret by you for financial security reasons.
If you do not have your IndusInd Bank credit card PIN, there are a few ways to set it and you may use any of these as per your convenience. Know the details of each of these methods discussed below and choose the one that suits you the best.
Your IndusInd Bank credit card PIN will be dispatched to your registered address by the bank at the time your EMV Chip and PIN Credit Card is issued. You could also call IndusInd Bank helpline number at 1860 267 7777 and place a request for dispatching your credit card PIN at your mailing address.
To generate your IndusInd Bank credit card PIN through IndusInd Bank mobile app, follow the below mentioned steps. To avail this facility, your credit card must first be registered on your IndusInd Bank mobile app.
If you don't have access to the internet or when you are unable to access it for any reason, you could also call or send an email to the IndusInd Bank credit card customer care centre. For your convenience, this service is available 24X7.
IndusInd Bank credit card customer care number
1860 267 7777
IndusInd Bank credit card customer care email
You could also opt for IndusNet - the net banking facility of IndusInd Bank to conveniently set your IndusInd Bank credit card PIN. To set your credit card PIN using this facility, do the following
If you haven't already registered your credit card in the net banking facility, then do the following.
Can I use the same PIN if I wish to withdraw cash using my IndusInd Bank credit card?
Yes, for withdrawing cash using my IndusInd Bank credit card, you will have to use your same credit card PIN.
What do I do if I forget my IndusInd Bank credit card PIN?
If you forget your IndusInd Bank credit card PIN, you can log in to your IndusInd Bank Net banking account and generate it easily and instantly. You may also dial 1860 267 7777 to request for a new PIN for your IndusInd Bank credit card.
How do I change my IndusInd Bank credit card PIN?
There are two ways to change your IndusInd Bank credit card PIN. You can reset your credit card PIN by logging in to your IndusInd Bank net banking account. The other option is to call the bank helpline number 1860 267 7777 and request them to dispatch your PIN to your mailing address. However, the PIN reset/change regeneration facility is not available for IndusInd Bank American Express Credit Cards.
What do I do when I enter an incorrect PIN for my IndusInd Bank credit card?
You will have 3 chances to enter the correct PIN but if you enter it wrong for the 4th time, your PIN will be blocked and the transaction will be cancelled. To unblock the PIN, you need to call the bank's helpline number 1860 267 7777. You can also reset the PIN through the ways mentioned in the previous question.
Do I need to enter the PIN at all the domestic and international POS terminals if I wish to carry out the transactions using my credit card?
Yes, if your POS terminal for domestic and international transactions is enabled for PIN authentication, you will have to enter the PIN for executing your transactions.
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