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If you use an IndusInd Bank credit card, you must be having its PIN, which is needed to carry out credit card transactions at POS terminals and for cash withdrawals at ATMs. The PIN is a 4-digit code which needs to be kept secret by you for financial security reasons.
If you don't have your IndusInd Bank credit card PIN, there are a few ways to set it and you may use any of these as per your convenience. Some of the best ways are discussed below:,
Your IndusInd Bank credit card PIN will be dispatched to your registered address by the bank at the time your EMV Chip and PIN Credit Card is issued. You could also call IndusInd Bank helpline number at 1860 267 7777 and place a request for dispatching your credit card PIN at your mailing address.
Other Banks Credit Card PIN
Step 1: Download the IndusMobile App on your phone and log in to your account.
Step 2: Click on the IndusInd Bank logo on the bottom left corner of the screen.
Step 3: Under Banking Menu', select Credit Cards'.
Step 4: Select Credit Card Service Request'.
Step 5: Select your credit card and from the dropdown menu, click on Generate Credit Card Pin'
Step 6: Next, you have to enter the credit card details like the card number, CVV, expiry date, and your date of birth. Then click on New PIN' and enter a PIN of your choice. Once this is done, click on Confirm new PIN' and then on Proceed'.
Step 7: Then you would be prompted to enter your pattern to authenticate the transaction.
Step 8: You will receive an OTP on your registered phone number which you have to enter. After entering the OTP, click on Submit'.
Step 9: On entering the correct OTP, you will be able to view a Success' intimation on the screen reading that your credit card PIN has been successfully set.
If you don't have access to the internet or when you are unable to access it for any reason, you could also call or send an email to the IndusInd Bank credit card customer care centre. For your convenience, this service is available 24X7.
IndusInd Bank credit card customer care number | 1860 267 7777 |
IndusInd Bank credit card customer care email | cards.care@indusind.com |
You could also opt for IndusNet - the net banking facility of IndusInd Bank to conveniently set your IndusInd Bank credit card PIN. To set your credit card PIN using this facility, do the following
Step 1: Visit the IndusInd Bank net banking page www.indusind.com/log in-intermediary-page.html
Step 2: Click on Continue to IndusNet'.
Step 3: Log in with your username and password.
Step 4: Go to the card sections and select your particular credit card.
Step 5: There you would see the option to set the PIN of your credit card.
Step 6: However, to avail this option, your credit card has to be registered in the net banking facility.
If you haven't already registered your credit card in the net banking facility, then do the following.
Can I use the same PIN if I wish to withdraw cash using my IndusInd Bank credit card?
Yes, for withdrawing cash using my IndusInd Bank credit card, you will have to use your same credit card PIN.
What do I do if I forget my IndusInd Bank credit card PIN?
If you forget your IndusInd Bank credit card PIN, you can log in to your IndusInd Bank Net banking account and generate it easily and instantly. You may also dial 1860 267 7777 to request for a new PIN for your IndusInd Bank credit card.
How do I change my IndusInd Bank credit card PIN?
There are two ways to change your IndusInd Bank credit card PIN. You can reset your credit card PIN by logging in to your IndusInd Bank net banking account. The other option is to call the bank helpline number 1860 267 7777 and request them to dispatch your PIN to your mailing address. However, the PIN reset/change regeneration facility is not available for IndusInd Bank American Express Credit Cards.
What do I do when I enter an incorrect PIN for my IndusInd Bank credit card?
You will have 3 chances to enter the correct PIN but if you enter it wrong for the 4th time, your PIN will be blocked and the transaction will be cancelled. To unblock the PIN, you need to call the bank's helpline number 1860 267 7777. You can also reset the PIN through the ways mentioned in the previous question.
Do I need to enter the PIN at all the domestic and international POS terminals if I wish to carry out the transactions using my credit card?
Yes, if your POS terminal for domestic and international transactions is enabled for PIN authentication, you will have to enter the PIN for executing your transactions.
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