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  • HDFC Credit Card PIN Generation

    If you recently received an HDFC credit card, you should generate a 4-digit PIN to activate the card and to use it for online and ATM transactions.

    HDFC Bank usually provides a new credit card PIN at the time of issuing the new credit card. It either sends a physical PIN to your registered mailing address or sends a GREEN PIN OTP to your registered mobile number.

    While a physical PIN would be your actual credit card PIN, a GREEN PIN is simply an OTP and should be used to generate the actual credit card PIN.

    Listed here are various channels through which you can generate your HDFC credit card PIN and activate your HDFC credit card.

    How to activate HDFC credit card PIN?

    Your HDFC credit card will be activated as soon as you generate your credit card PIN. Once you set a new credit card PIN, use your card either for online shopping or ATM withdrawal to activate your card.

    If you find any trouble using your card, call HDFC credit card customer care and report the issue.

    Methods to Generate HDFC Credit Card PIN

    • At an HDFC ATM
    • Through HDFC net banking

    Let's look at each method in detail.

    Generate HDFC credit card PIN at an ATM

    Once you receive your HDFC credit card, please visit any nearest HDFC ATM with your credit card to generate the PIN. But before visiting the ATM make sure you received the OTP on your mobile for PIN generation.

    If you haven't received one, call HDFC credit card customer care and raise a request to get the OTP for credit card PIN generation.

    Once you have the OTP, visit the ATM and follow the below mentioned instructions.

    • Insert your HDFC credit card in the ATM machine and choose the language of your preference.
    • Click on 'Create new ATM PIN using OTP' option.
    • Enter OTP received on your mobile.
    • Enter your mobile number in the next screen.
    • Now, type in a 4-digit PIN of your choice.
    • Re-type the PIN and click on 'Submit'.

    Upon successful set up of the PIN, you will receive a message that the new credit card PIN is generated successfully.

    Generate HDFC credit card PIN online

    If you're an existing HDFC net banking user, you can login to your account to generate HDFC credit card PIN instantly. If you don't have an online account, you can register for HDFC net banking using your new credit card.

    Once you have the online account, follow the instructions to generate credit card PIN

    • Login to your HDFC net banking account
    • Click on 'Cards > Credit Cards' option
    • Click on 'Request > Instant PIN Generation' option
    • Select your credit card from the drop down and click on 'Continue'
    • Enter 4-digit PIN of your choice, re-enter the same and click on 'Continue'
    • Confirm the new PIN generation request
    • Select mobile number and click on 'Continue' to receive an OTP
    • Enter the OTP and click on 'Continue'

    On successful completion, the screen will display the message that your new credit card PIN has been successfully generated. You can start using the same for shopping and ATM transactions to activate your HDFC credit card.

    How to change your HDFC credit card PIN

    When you receive a physical PIN, it is always recommended to change the PIN before using the card. Also, when you forget your PIN or when you intend to update it, you can use any one of the three channels listed below to change the PIN.

    • At an HDFC ATM
    • Through HDFC net banking account
    • By sending an SMS

    Changing a HDFC credit card PIN at an ATM

    • Insert your credit card in the HDFC ATM machine and choose the language of your preference.
    • Enter your existing credit card PIN.
    • Click on 'Change PIN'.
    • As soon as you click on that, an OTP will be sent to your registered mobile number.
    • Enter the OTP.
    • Now, type in the 4-digit PIN of your choice.
    • Re-type the PIN and click on 'Submit'.

    The bank will then send you a message that your PIN has been changed. Contact the bank if you haven't attempted to change your PIN.

    Changing your HDFC credit card PIN through your net banking account:

    • Login to your HDFC net banking account.
    • Click on 'Cards > Credit Card'
    • Select 'Credit card options > Change PIN'
    • The bank will then send an OTP to your registered mobile number.
    • Enter the OTP and click on 'Continue'.
    • Enter a new 4-digit PIN of your choice.
    • Re-enter the PIN and click on submit.

    HDFC Bank will then notify you that your PIN has been changed. Contact the bank if you haven't attempted to change your PIN.

    Changing HDFC credit card PIN by sending an SMS

    From your registered mobile number send an SMS to 5676712 in the format 'CCPIN XXXX' (XXXX represents the last 4 digits of your credit card number).

    HDFC Credit card PIN safety precautions

    To protect your HDFC credit card from fraudsters and hackers, make sure to follow some safety precautions as mentioned below:

    • Never share the PIN or the one-time passwords you receive on your mobile with any one.
    • Don't ask someone to generate credit card PIN for your account.
    • Make sure to use your personal laptop, mobile and other devices while generating or changing credit card PINs.
    • Ensure that your credit card is swiped in your presence always.
    • Never share the pictures of your credit card with any one.
    • Never share your credit card details through emails, SMS services, etc.
    • Don't write down your credit card PIN on your card or on a paper.

    FAQs related to HDFC credit card PIN Generation

    1. What is the first thing that I should do if my credit card is lost or stolen?
    2. You should immediately call HDFC customer care, inform them about the loss and request them to block the card. This will ensure that no one can misuses your credit card.

    3. Will the credit card PIN be the same for my credit HDFC add-on cards as well?
    4. No, you will receive a separate PIN for your HDFC add-on cards. It will be sent as a physical PIN to your registered mailing address.

    5. I recently received a new HDFC credit card as my previous card got expired. Would I receive a new PIN?
    6. No, you can continue using the old credit card PIN for replaced and renewed credit cards.

    7. I recently received a new credit card as I lost my old credit card. Would I receive a new PIN?
    8. Yes, when an HDFC credit card is blocked and re-issued, a new PIN will be generated and sent to your registered address.

    9. Can I generate PIN for my HDFC add-on credit card through net banking?
    10. No, it's not possible to generate HDFC add-on credit card PIN through net banking. You can only raise a request for it through net banking and the PIN will be sent to your address through post.

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