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    Citibank Credit Card PIN

    A credit card 4-digit PIN is non-confidential and is entered into the system when making a transaction online or at a merchant shop to authenticate the user. The credit card PIN basically enhances the card security and prevents people other than the card user for misusing the credit money. When the credit PIN is entered, the system matches the user ID and the PIN before allowing the customer to make a transaction. Entering the credit card PIN is the last step of a transaction. The transaction is approved if the user ID of the customer and the credit card PIN match.

    How to generate a Citibank credit card PIN

    Customers can generate a Citibank credit card PIN either at an ATM or via their online Citibank net banking account.

    Generating a Citibank credit card PIN at an ATM:

    • Insert your credit card in a Citibank ATM machine and choose the language of your preference.
    • Click on “create PIN using OTP”.
    • As soon as you click on that, a One-Time Password will be sent to your registered mobile number.
    • Enter the OTP.
    • Now, type in a 4-digit PIN of your choice.
    • Re-type the PIN and click on “Submit”.
    • The bank will then send you a message that your PIN has been generated. Contact the bank if you haven’t attempted to change your PIN.

    Generating a Citibank credit card PIN via your Citibank net banking account:

    • Login to your Citibank net banking account.
    • Click on “credit card options”
    • Click on “change PIN”.
    • The bank will then send you an OTP to your registered mobile number.
    • Enter the OTP and click on “continue”.
    • Enter the PIN of your choice.
    • Re-enter the PIN and click on submit.
    • The bank will then notify you that your PIN has been generated.

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    How to change your Citibank credit card PIN

    Citibank customers can change their credit card PIN either through their net banking account or at an ATM.

    Changing a Citibank credit card PIN at an ATM:

    • Insert your Citibank credit card in the ATM machine and choose the language of your preference.
    • Enter your existing credit card PIN.
    • Click on “change PIN”.
    • As soon as you click on that, an OTP will be sent to your registered mobile number.
    • Enter the OTP.
    • Now, type in the 4-digit PIN of your choice.
    • Re-type the PIN and click on “Submit”.
    • The bank will then send you a message that your PIN has been changed. Contact the bank if you haven’t attempted to change your PIN.

    Changing your Citibank credit card PIN through your net banking account:

    • Login to your Citibank net banking account.
    • Click on “credit card options”.
    • Click on “Change PIN”.
    • The bank will then send you an OTP to your registered mobile number.
    • Enter the OTP and click on “continue”.
    • Enter the PIN of your choice.
    • Re-enter the PIN and click on submit.
    • The bank will then notify you that your PIN has been changed. Contact the bank if you haven’t attempted to change your PIN.

    Credit card PIN safety precautions

    To ensure the safety and confidentiality of your credit card from fraudsters and hackers, follow the safety precautions mentioned below:

    • Make sure you go through your credit card details every month to ensure that your money is not being misused or to check if there are any discrepancies.
    • Ensure that your credit card is swiped in your presence. This will prevent chances of skimming (duplicating the details of the card using a skimming device) or any fraudulent activity.
    • Always ensure that the websites you are making online transactions are secure. Websites starting with “https” are generally authentic and secure.
    • Never share your credit card details through emails, SMS services, etc.
    • Never save your credit card details on any merchant websites.
    • At no point should your write down your credit card PIN on your card or on a paper.

    FAQs

    1. Do all merchants in India require a credit card PIN?

      Yes, all merchants request you to enter your credit card PIN when making a transaction.

    2. Can I use my credit card internationally as well?

      Depends on the credit card you hold. Some credit cards can be used internationally as well.

    3. Are the joining and membership for all credit cards the same?

      No, they differ with each. Each card has different benefits and credit card limits.

    4. What is the usual validity period for Citibank credit cards?

      Most Citibank credit cards come with a three year validity period.

    5. How can I check my credit card balance?

      The best way to check your credit card balance is through your Citibank online net banking account.

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