Citibank offers internet banking services for its customers allowing them to conduct all their banking transactions instantly without leaving the comfort of where they are. Especially for Citibank Credit Card customers, the online banking service provides complete control over their credit card account. Besides providing access to all the necessary information, the service also allows the customers to avail credit card services whenever necessary.
Registering Citibank Credit Card for net banking services is hence a useful service for all the credit card users. Since the bank is providing it for free for all its customers, both the new as well as the existing users must avail the facility to enjoy uninterrupted banking.
By registering your Citibank Credit card for net banking, you can enjoy the below listed benefits and features.
To register for Citibank internet banking service, you need to have a User ID and Internet PIN (IPIN). Follow the below instructions to create your Citibank net banking User ID and IPIN online.
Upon entering a valid IPIN, your screen will display a message saying that you have successfully created your User ID and IPIN. You can use the same credentials to login to your net banking account instantly.
For existing Citibank net banking holders: If you have an active Citibank net banking account for your savings account, you can simply link your credit card to the existing account instead of registering for a new one. Follow the steps below to know how to link your Citibank savings account and Citibank Credit Card.
Your Credit Card will be linked to your account within two working days if the details match with those in the bank records. Once the accounts are linked, your credit card will appear in your net banking home page under ‘Account Summary > Credit Cards’ tab. From next time you can use your net banking credentials to access your credit card details and transactions.
Login to your Citibank online account > Click ‘Credit Cards’ > Choose 'e-statement' option > Select the month for which you need the statement.
Login to your Citibank online account > Click ‘Credit Cards’ > Choose 'e-statement' option > Select Register for e-statements on e-mail.
Login to your Citibank online account > Click on ‘Other Card Services’ > Select ‘Duplicate Statement’ > select the required month
Login to your Citibank online account > Click on ‘Other Card Services’ > Select ‘Dial an EMI’ > Follow the instructions
Well, these are a few service requests you can raise using your credit card net banking account. To get access to all the services offered through net banking you need to get an account and start using it.
If you forgot your net banking User ID, you can retrieve it by following the instructions below
You can follow almost similar procedure when you forget your Citibank netbanking IPIN. Click on the ‘Forgot IPIN’ link on the login page and follow the above instructions to choose a new IPIN for your account.
Yes, you can report a change in your credit card contact details using your internet banking account. You will find an option to change your contact details in your net banking account. Alternatively, you can also call Citibank 24x7 customer care for assistance.
Once your Citibank Savings Account is closed, your credit card will also get delinked. Hence, you may need to create a new User Id and IPIN for the Credit card to access it online.
Yes, you can report a lost/stolen credit card using your internet baking account. You will find the option to report the loss under ‘Credit Card > Other Services and Queries > Report lost/stolen card.
The net banking services provided by the bank are absolutely free of cost.
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