If you have recently moved and your address has changed, it is advised that you take the steps to update your address details with Citibank within 6 months from the date of change of address.
If you are an existing customer, to change your registered address, you will need to log in to your netbanking account and follow the steps given below:
Once you click on ‘submit’, you will receive a confirmation SMS or email stating that the process of changing/updating your address is completed.
Citibank credit cardholders who wish to change their address as registered with the bank can do so offline as well. The bank provides two ways for cardholders to change their address, which are mentioned below:
Yes, according to the Reserve Bank of India guidelines, you have to submit proof of your new residence to the bank within six months from the date of the change.
After submission of the online request, you have to upload the necessary documents to validate the change of address.
Yes, you will receive an acknowledgement from Citibank after the process of updating address is completed.
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