If you have recently moved and your address has changed, it is advised that you take the steps to update your address details with Citibank within 6 months from the date of change of address.
If you are an existing customer, to change your registered address, you will need to log in to your netbanking account and follow the steps given below:
Once you click on ‘submit’, you will receive a confirmation SMS or email stating that the process of changing/updating your address is completed.
Citibank credit cardholders who wish to change their address as registered with the bank can do so offline as well. The bank provides two ways for cardholders to change their address, which are mentioned below:
Yes, it is. As per RBI guidelines, it is mandatory to submit proof of a change in residence within 6 months from the date of change for all financial services availed through a bank.
If you have submitted the application online, you can upload your documents in support of the address change application.
Yes, Citibank will send you an acknowledgment once the address has been changed in their records.
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