With the advent of e-statements and internet banking, credit cardholders no longer need to wait for a physical copy of their statement to make payments or track expenses made on their credit card. While most banks now encourage customers to forgo physical statements, ensuring the bank has an updated address is essential. There are occasions when banks use the post to communicate changes or information to their customers. Failing to update this information could result in you as a customer being unaware of certain pertinent information or changes.
Citibank offers its credit cardholders the opportunity to change or update their addresses both offline as well as online.
Citibank credit cardholders who wish to update or change their address as registered with the bank can follows the steps mentioned below:
Citibank credit cardholders who wish to change their address as registered with the bank can do so offline as well. The bank provides two ways for cardholders to change their address, which are mentioned below:
Citibank credit cardholders are required to provide proof of the change in address and can submit any one of the following documents in support of their application:
As a cardholder, if you have changed addresses, it is important to let the bank know of the same. In spite of banks using SMS and email alerts to notify cardholders of any information, cardholders should ensure banks have their updated address as it:
Yes, it is. As per RBI guidelines, it is mandatory to submit proof of a change in residence within 6 months from the date of change for all financial services availed through a bank.
If you have submitted the application online, you can upload your documents in support of the address change application.
Yes, Citibank will send you an acknowledgement once the address has been changed in their records.