If you have applied for an RBL Bank Credit Card, you can check the status of your credit card application online by using your reference number and your mobile number.
If you have applied for RBL credit card, below is a guide to help you in tracking your RBL credit card application status using both online and offline methods.
Using the internet is one of the easiest ways to check your RBL credit card application status. All you need is your application reference number and registered mobile number to find your application status.
Application reference number or application number is a unique identification number allotted to everyone who applies for an RBL credit card. You may receive the number once you’ve submitted your application online through a pop-up/mail/SMS.
If you submit the credit card application directly to the bank/agent, you will receive an acknowledgement slip on which you can find the number. In whichever way, make sure to retain the number till you receive the credit card as it is necessary for all future queries regarding your application.
You should also have the mobile number you’ve used while applying for the RBL credit card.
Once you have both the details, you can follow the steps below to check your RBL credit card application status.
|In-progress||When the bank is still processing the application, you will get the status as ‘In progress’.|
|On-hold||If for any reasons, the bank has kept your application on hold, you will receive ‘On-hold’ status. The reasons could be incomplete documentation or details. In any case, if the bank requires further details or documents from you, the concerned department will call you asking for the same. Once the gaps are filled the credit card processing resumes.|
|Approved||You will find the ‘Approved’ status, once your application is approved. You will soon receive your card to the address mentioned in the application.|
|Dispatched||Once your card is dispatched, your status will tell the same. You can expect the card in 2-3 working days once you receive a message saying that your card has been dispatched. Make yourself available at your mailing address as the card will be handed over only to the applicant.|
|Disapproved||A ‘Disapproved’ status says your application has been rejected as you failed to meet the eligibility criteria set by the bank. Ideally, you should receive the same message as SMS, saying your application has been rejected, without mentioning the reason.|
|No records found||If you enter incorrect details, the system will come back with a ‘No records found’ status. Re-enter the correct details to get the status right.|
Other Banks Credit Card Status
Through RBL customer service helpline:
When you don’t have internet access, you can simply call the RBL credit card customer care helpline to know the status of your application.
Through RBL customer service e-mail:
You can also write to RBL seeking for your credit card application status
Once the bank receives your credit card application, it will ideally send you an acknowledgement message along with the application reference number. Once you receive the message, wait for a couple of days to check the status.
You can simply call RBL credit card customer care helpline at 022 - 6232 7777 or 1800 121 9050, quote the reference number and get your status.
There could be multiple reasons for a credit card to get rejected. It’s ideal to check with the bank to know the exact reasons. Some common reasons could be low or poor credit score, bad repayment history, low-income level, wrong credit card type, and others. Once you know the reason, work on it to make it better before considering re-application for the same.
It could be some server issue. Wait for some time and check again. If you are facing the issue consistently, try visiting from another PC or mobile. If you still find the same, call RBL credit card customer care.
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