While you can apply for HSBC credit card online, as of now, you can’t check the status of your application online. That being said, there are offline methods you can use to check your credit card application status. These methods include calling the bank’s customer service centre and visiting your nearest HSBC Bank branch.
As of now HSBC doesn’t provide any online mechanism to check the status of your credit card application. Applicants hence need to seek offline help as mentioned below to track the status of their application.
Applicants can call HSBC credit card customer care helplines dedicated for credit cards.
|HSBC Credit Card Status Helpline||From India||From Overseas|
The phone banking lines are available from 06:30am to 08:30pm.
You are more likely to receive an in-progress/approved/on-hold/rejected/dispatched status.
Other Bank's Credit Card Status
If the representative says your application is in-progress, it means the bank is still reviewing your application and will take a few more days to approve the same.
An approved or a rejected status is quite straightforward. Once approved, the bank will take seven more takes to dispatch your card. If it is rejected, you may have to check the reason and when you can re-apply. Typically, you need to wait 3-6 months to re-apply.
The status indicates ‘on-hold’ when the application misses any sort of documents or details. The bank will ideally call you for the missing details and once it is cleared, it will resume the processing.
If your card gets dispatched, you can expect it in the next 2-3 working days. The bank will share the dispatch details through an SMS to your mobile. The bank usually dispatches the cards through Blue Dart or DHL. You can track the shipment using the Airway Bill on the websites of respective courier providers.
Every credit card application HSBC receives will take a minimum of three weeks to be processed. The first two weeks, or 14 days, will be essential for the bank to validate and process your application, while one week or 7 days is required to dispatch the same to your address.
Every credit card comes with a set of eligibility criteria you are required to meet, with regards to credit score, salary, age etc. In case you don’t meet all of the listed criteria, your application will be rejected.
You credit card application and your credit score don’t connect with each other directly. There is an inverse relationship between the two, however. For instance, here’s how it works: you apply for a credit card, the bank will send an enquiry to the credit information company, and it counts as a hard enquiry. Each time a hard enquiry is made against your name, your credit score takes a slight dip. The more hard enquiries you have against you, the more your credit score will take a hit.
If you haven’t heard in 21 days, chances are, your application is rejected. You need not lose hope though. Try contacting the bank about the same. Sometimes processing of an application may get delayed due to some technical issues.
No, HSBC doesn’t have the online application status tool available. The best way for you to check your status is to either through the phone banking route or simply rely on the SMS the bank sends at every stage.
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