PNB Credit Card Application Status Online

Punjab National Bank (PNB) is a public sector bank established in 1894. The bank has an extensive network of branches across India, serving millions of customers every day. As a part of the bank's Credit Card services, it offers various cards options such as PNB Global Platinum Card, PNB Global Gold Card and PNB Global Classic Card, each bundled with different set of benefits.

Customers can apply for a credit card online in few simple steps. For offline application, customers can download Credit card application form the bank's website and submit it along with other necessary documents such as proof of Residence, proof of identity, proof of income, photographs and PAN Card or Form 60/61.

The new credit cards are issued within 7 to 10 days of submission of the application. However, during this period, if the customer wants to check the status of his application, he/she can do so by following below mentioned steps:

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Tracing Credit Card Application Status Offline:

  • Call the Toll free number: Customers seeking to know the status of their application can directly call PNB’s Toll free number which is 1800-180-2345. The customer care personnel on the other side would ask for application number and other related information to verify. On providing necessary information, customer care will be able to inform about the credit card application status.
  • Check PNB Credit Card Status
    Call on customer care number: Alternatively, the applicant can call PNB's customer care number 0120-4616200. For the customers who dial in to know their credit card application status, bank's customer care team can get the latest information. Based on the information provided, the customer care executive can access the details of the credit card application and apprise the customer about current status.
  • Mailing address for queries: In case a customer wants to get more information on his credit card application, he can mail his queries to the bank at below mentioned address. The customer can send mail to: PNB, Credit Card Processing Centre,11th Floor, Atma Ram House, 1 tolstoy Marg, New Delhi-110001.

Know How to Check PNB Credit Card Application Status Online:

  • Email the query: In case the customer has access to internet, he can mail his credit card application queries to The customer should mention the application form number in his email. PNB's customer care team will revert back with the current status of the credit card application in 1-2 days time.

Frequently Asked Questions (FAQs)on PNB Credit Card Application Status:

  1. How long does it take for my PNB Credit Card application to be processed?

    It takes a maximum of 21 days for your PNB card application to be processed. The processing can happen even sooner than the 21 days, but the figure is a nominal period in case any delays occur.

  2. What are the other ways I can track my application status?

    You can track your PNB Bank Credit Card application online and offline. To do it online, you will need to open this url;

    Once done, you will need to select the product as Credit Card and type in either the Application Number or the Form Number and click on Submit. To do the same offline, you will need to send an SMS:   “K CCAPP” to 5676788 or 997 105 6767 and get the relevant information sent to you.

  3. Can I check my application status through other means?

    Yes, apart from the methods mentioned above, you can also track your status on Bankbazaar website or app. Note that this only works if you have applied for a card through Bankbazaar.

  4. What if I don’t get my credit card application processed even after 21 days?

    In case you haven’t had your application processed and card received within 21 days, you will need to contact the bank. If the confirmation hasn’t arrived, chances are your application has been rejected so make sure to check the eligibility and re-apply for the same again.

  5. How will I know if my application has been approved or not?

    You will get your card delivered to your address if the application is approved.

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