Axis Bank, one of the leading private sector banks, offers a variety of credit cards under various categories including premium credit cards, featured cards, co-branded credit cards and others. The cards are customised to cater to various needs of the customers such as travel, movie deals, fuel and shopping.
Applying for Axis Bank credit card has been made easy through the online application process. If you have applied for Axis Bank credit card either online or offline, the bank offers a service to check the status of your application. You can track the status of your application while it passes through various stages of approval and dispatch. Typically, the bank takes a little more than three weeks to process a credit card application once it receives the application.
Applicants can use the service to track their credit card application status based on which they can follow up with the bank personnel.
Mentioned below is a step-by-step guide to check the status of your Axis Bank credit card application using both online and offline methods.
There are two ways to check Axis Bank credit card application status online. One is through Application Reference Number (App ID) and the other is through PAN card number and mobile number. Let’s check both the methods in detail.
Application ID is a unique 9-digit number (if applied through a physical application form) or 20-digit number (if applied online) generated by the bank while you’re applying for a credit card. The bank will typically send the number through SMS or e-mail to the applicant’s registered contact details. Once you have the number, follow the steps mentioned below to track your application status.
Your Axis Bank credit card application status will be displayed on the screen.
If for some reasons, you haven’t received the application number or if you accidentally deleted the SMS containing the number, you can still find your application status using this method.
The page reloads with your credit card application status within few seconds, provided the information entered by you matches the records. In case, you have wrongly entered any information, it will display ‘no records found’. In that case, re-enter the details and check again. If you get the same status again, you may have to wait for the bank to update your details.
The other status results are like in progress, on-hold, approved, dispatched or rejected.
You will receive ‘in-progress’ status, while your application is still under process. It indicates that it will take some more time to approve the application and dispatch your card.
An ‘approved’ status indicates your application has been approved and your card will be dispatched soon.
Once your credit card is dispatched to your address, the status displays ‘dispatched’. Once the card is dispatched, you will receive an SMS with the shipment details and the expected date of delivery. You are advised to make yourself available at the delivery address as the credit card will be handed over only to the applicant in most of the cases.
The other application status results such as on-hold, rejected or any other negative status results need further follow-up with the bank. In case, your application is on hold, the bank may need some other documents or need to clarify other things from you. You will ideally receive a call or message about the same.
The rejected status is quite straightforward as it directly implies that your application has been disapproved as it fails to meet the set criteria. In this case, you may receive a message from the bank with or without specifying the reason. You can call the customer care helpline to know further details about the rejection.
Another online method to check your Axis credit card application status online is to write an e-mail to Axis Bank. There is an online e-mail form available on Axis Bank website using which one can raise a request to know your credit card application status.
Your mail to know the status of your credit card application will be automatically submitted to the bank. You could expect a reply within a few days of sending the mail.
In the absence of the internet or other online means, you can simply make a call to the Axis Bank credit card department.
Axis bank phone banking services are available at 1860-419-5555 and 1860-500-5555. Those who are calling from outside India can use the number +91-22-67987700.
You can also visit any of your nearest Axis Bank branches to get the status of your credit card application. In both the cases, make sure to have your application ID handy.
Partnered with some of the leading private and public sector banks, BankBazaar offers its visitors a unique feature to track the application of multiple financial products such as credit cards, loans and others on its website.
To use the feature, however, one has to apply for the credit card through the BankBazaar website. Once you’ve applied for the card, you can track your application using the ‘Track Application’ feature.
The feature is available on BankBazaar’s website and mobile application making it easy for the applicants to check their application status any time at any place with an active internet connection and a device to access the website or app.
You can easily find the track application feature on both www.bankbazaar.com and the BB mobile app. Clicking on it will prompt you for details such as your application number, mobile number, PAN number and date of birth for security purposes.
Once you submit the details, the status of your Axis Bank credit card application will be displayed.
Once the bank receives the application, it will take a maximum of 21 working days to deliver your credit card. You will receive timely alerts to the registered mobile number informing you about the status and details of the card.
There are various reasons for rejecting a credit card application. Some of them include poor CIBIL score, low income for the card type, no credit history, wrong choice of credit card type, failed background verification, so on and so forth.
You can simply call Axis Bank credit card customer care to check the status of your credit card application. Have the application reference number handy which might be required to retrieve the status information.
Axis Bank provides two different options using which you can check your credit card application status. If you forgot your application number, you can use your PAN number and mobile number to retrieve the status.
Once you submit your Axis Bank credit card application, wait till you receive an acknowledgement from the bank with an application reference number. Once you receive the message, you can check the status after 3-4 days.