Axis Bank, one of the leading private sector banks, offers a variety of credit cards under various categories including premium card, featured cards, co-branded cards and other cards. Their cards are customised to cater to various needs of the customers such as travel, movie deals, fuel and shopping.
Various features offered by the Axis Bank credit cards include insurance benefit, cashback facility, no-joining fee facility, global emergency assistance and so on.
Applying for Axis Bank credit card has also been made easy through online application process. If you have applied for Axis Bank credit card either online or offline, the bank offers a service to check the status of your application, as processing a credit card would take a little more than two weeks based on the application type and applicant type.
Applicants can use the service to track their credit card application status based on which they can follow up with the bank personnel.
Mentioned below is a step-by-step guide to check the status of your credit card application using both online and offline methods.
Through a dedicated portal, Axis Bank offers its customers all the information related to its credit cards and also a platform to apply for credit cards online. The website creditcards.axisbank.com also features an option to track credit card applications.
To know the citibank credit card application status, one needs to have a valid application ID and registered mobile number.
An application ID is a unique number generated after applying for a credit card with Axis Bank. You may receive this number through SMS once the bank receives your application. You need to have the number ready as well the registered mobile number which was mentioned in the credit card application.
Once you have both the details ready follow the steps below-
The system will tell you the status of your application if the information provided by you matches the records.
In case, you have wrongly entered any information, it will display ‘no records found’. In that case, enter the correct details and again click submit.
You are most likely to receive the status as in progress, on-hold, approved, dispatched or rejected.
You will receive in-progress status, while your application is under progress and it will take some more time to approve the application and dispatch your card.
An approved status indicates your application has been approved and your card will be dispatched soon.
Once your credit card is dispatched to your address, the status displays ‘dispatched.’ In all the above cases, you are likely to receive an SMS with the status of your card.
When the card is dispatched, you will receive an SMS with the shipment details of your card and the expected date of delivery. You are advised to make yourself available at the correspondence address as the credit card will be handed over only to the applicant in most of the cases.
The other application status such as on-hold, rejected or any other negative status needs further follow-up. In case, your application is on-hold, the bank may need other documents or need to clarify other things from you. You will ideally receive a call or message about the same.
The rejected status is quite straight forward as it directly implies that your application has been disapproved as it failed to meet the set criteria. In this case, you may receive a message from the bank with or without specifying the reason. You can call the customer care helpline to know further details about the rejection.
In the absence of internet or other online means, you can simply make a call to the Axis Bank credit card department.
Axis bank phone banking services are available at 1-860-419-5555 and 1-860-500-5555. Those who are calling from outside India can call +91-22-67987700.
You can also visit any of your nearest Axis Bank branches to get the status of your credit card application. In both the cases, make sure to have your application ID handy.
Partnered with some of the leading private and public sector banks, BankBazaar offers its visitors a unique feature to track application of multiple financial products such as credit cards, loans and others on its website.
To use the feature, however, one has to apply for the credit card through BankBazaar website. Once you’ve applied for the card, you can track your application using the ‘Track Application’ feature.
The feature is available on both company’s website and mobile application making it easy for the applicants to check their application status any time at any place with an active internet connection and a device to access the website or app.
You can easily find the track application feature on both bankbazaar.com and BB mobile app. Clicking on it will prompt you for details such as your application number, mobile number, PAN number and date of birth for security purposes.
Once you submit the details, the status of your application will be displayed.