Kotak Mahindra Bank credit cards are one of the popular credit cards offered by private sector banks. The bank offers credit cards in various categories including entertainment, shopping, travel, and dining with a wide range of benefits and features.
The bank’s website lists all the credit cards it offers along with the details. You can compare various cards offered by the bank and apply from the same website.
Applicants also have an option to track the application status, once they’ve applied for credit card, either online or offline. It typically takes at least 21 working days to process your card.
If you have already applied for a Kotak Mahindra credit card and would like to know how far your application has been processed the below guide will help you out.
Tracking Kotak Mahindra credit card application can be done using the online platforms as well as offline methods. Let’s look at each one of them separately.
With a customer-friendly website, Kotak Mahindra offers its customers a variety of online services specific to credit cards. The ‘List of credit card services’ page on the website offers a wide array of credit card specific services to the customers including SMS alert service, EMI conversion service, online balance transfer service and so on.
‘Check your card application status’ is one of the services listed on the page that will allow you to track your credit card application status in just few clicks.
To know your application status, you need to have application reference number or application form number.
An application reference number is a unique number allotted to every applicant after applying for Kotak Mahindra credit card. It will be sent to you through SMS, once the bank receives your application.
Application form number is different from application reference number. It is the number printed on your application form and will be provided to your while filing the form.
You should have either one of them and should retain the same till you receive your credit card.
Follow steps mentioned below once you have your number handy
You will know the current status of your application as soon as you submit the details.
If your credit card status says ‘in-progress’ it indicates that the bank has received your application and the processing in currently under progress. It takes a few more days for you to receive your Kotak credit card.
Your application is approved once you find ‘approved’ as your application status. However, you may have to wait a little more to get your card.
Once the processing is done and the approval is in place, the bank will make your card ready and will dispatch it to your correspondence address. In such case, the status says ‘dispatched’ and you are likely to receive an SMS with the shipment details. Make yourself available on the expected delivery date to receive your credit card.
The other problematic statuses are on-hold, declined or no records found. An ‘on-hold’ status indicates that your application has been kept on hold for some reason. It could be a failed verification, or missing documents or mismatch of some information. The bank will reach you seeking clarity for the same. If it is resolved they will resume the application processing.
Similarly, if you fail to meet the eligibility criteria your application may get rejected and it is when your application status comes back with a ‘declined’ status. You may have to follow-up with the bank for further details.
When you don’t have internet access, you can simply call Kotak Mahindra customer contact centre to get the details of your credit card application.
For all the credit card related queries you can call 1860-266-2666 or +91-22-6600-6022, if you are calling from outside India.
Kotak also offers an SMS service to know the credit card application status. To avail it, you need to send an SMS in the below format
You will receive an SMS with details of your application status.
You can also walk-in to the nearest Kotak Mahindra bank branches to track the status of your card. Make sure to have your application reference number of application number handy when you’re visiting the branch.
BankBazaar is a fintech company which offers an online platform to compare and buy various banking products including loans, credit cards and insurance policies.
As an authorised partner to several public and private sectors banks, BankBazaar provides credible information for the visitors. While a typical bank website limits your possibilities of finding a suitable product to that specific bank, BankBazaar provides a broad exposure to products across banks thus enables you to shop the best in the market.
For those who apply for a credit card or other products from BankBazaar website, the company offers a service to track their application status on the same website or its mobile application (BB mobile app).
Once you have applied for a credit card through Bank Bazaar, visit the website or mobile app and find ‘Track Application’ option, which is prominently displayed on both the platforms.
Click on the same and enter your details such as application ID, mobile number and if you are using BB mobile app you may also have to enter your PAN card number and date of birth for further authentication.
Once you enter the details, hit ‘Track Application’ button to get your application status.
It takes a maximum of 21 days for your Kotak card application to be processed. The processing can happen even sooner than the 21 days, but the figure is a nominal period in case any delays occur.
You can track your Kotak Mahindra Bank Credit Card application online and offline. To do it online, you will need to open this url;
Once done, you will need to select the product as Credit Card and type in either the Application Number or the Form Number and click on Submit. To do the same offline, you will need to send an SMS: “K CCAPP” to 5676788 or 997 105 6767 and get the relevant information sent to you.
Yes, apart from the methods mentioned above, you can also track your status on Bankbazaar website or app. Note that this only works if you have applied for a card through Bankbazaar.
In case you haven’t had your application processed and card received within 21 days, you will need to contact the bank. If the confirmation hasn’t arrived, chances are your application has been rejected so make sure to check the eligibility and re-apply for the same again.
You will get your card delivered to your address if the application is approved.