Whether you apply for your Kotak credit card online or offline, checking your application status is quite simple. You can do so by using any of the methods mentioned. These methods include using your application form number or by using your application reference number and tracking the status of your application on the bank’s website.
Alternatively, you can contact the bank’s customer service centre or visit your local Kotak Mahindra Bank branch to check the status of your credit card application.
Whether you shop online frequently, love to travel, or have to catch the latest movie when it releases, Kotak Mahindra Bank has a credit card for you. Their cards not only complement your spending pattern, but they also let you earn rewards each time you swipe your card.
If you have applied for a Kotak credit card and are wondering if your application has been approved or not, don’t worry since there are ways to check your credit card application status online.
As a new Kotak Mahindra Bank customer, these are the steps required to check the status of your credit card:
If your credit card status says ‘in-progress’ it indicates that the bank has received your application and the processing in currently under progress. It takes a few more days for you to receive your Kotak credit card.
Your application is approved once you find ‘approved’ as your application status. However, you may have to wait a little more to get your card.
Once the processing is done and the approval is in place, the bank will make your card ready and will dispatch it to your correspondence address. In such case, the status says ‘dispatched’ and you are likely to receive an SMS with the shipment details. Make yourself available on the expected delivery date to receive your credit card.
The other problematic statuses are on-hold, declined or no records found. An ‘on-hold’ status indicates that your application has been kept on hold for some reason. It could be a failed verification, or missing documents or mismatch of some information. The bank will reach you seeking clarity for the same. If it is resolved they will resume the application processing.
Similarly, if you fail to meet the eligibility criteria your application may get rejected and it is when your application status comes back with a ‘declined’ status. You may have to follow-up with the bank for further details.
Alternatively, if you have applied for your Kotak credit card on BankBazaar, you can check the status of your application on the BankBazaar website itself.
Other Bank's Credit Card Status
Follow these simple steps to check the status of your application:
There are other ways to check the status of your application. These include:
For a new credit card application, it will take 15 working days from the date of approval for you to receive your credit card.
For replacement cards, it will take 7 business days from the date of request of replacement or approval for you to get your card.
The air waybill number will be provided to you via SMS or email once your card has been shipped. You can use this number to track your credit card while it is being shipped.
You can track the mail with your credit card PIN using the airway bill number that the bank provides. Alternatively, you can generate your PIN by using the bank’s internet banking or phone banking facilities.
You can call the bank’s 24/7 helpline number to retrieve these details to help you track your application.
There may be multiple reasons why your credit card application may have been rejected. It could be a simple issue such as an incomplete application form or something more complex. You can visit the bank to find out why exactly your application for a credit card was not approved.
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