Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
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  • ICICI Bank Credit Card Customer Care Reviews

    • ICICI Bank Credit Card
      "Good one"
      0.5 4.0/5 "Great!"
      I want to say, ICICI bank credit card is the best one for me because the payment used to get reflected in their server in a day of time. I am using ICICI bank credit card from the last four to five months of time. Credit limit value enhancement is not yet experienced but now its a kind of okay.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 21, 2017
    • ICICI Bank Credit Card
      "Should understand the customer's needs"
      0.5 2.0/5 "Expected more"
      I am holding salary account with ICICI, hence I am using the credit card. Overall service of ICICI, it is not upto the mark, they taking lot of charges for the credit card transaction. Customer service is bad, especially the IVR system automatically calls gets disconnect while ringing. I never spoke with customer service as of now for any queries.
      Was this review helpful? 0
      , cuddalore
      Reviewed on Jun 21, 2017
    • ICICI Bank Credit Card
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      My friends are using ICICI credit card. And I am getting good feedback about the bank from them. The bank is providing more reward points it seems also they are upgrading the credit limit every year. I do not have any idea about their customer service, but the card is really helpful.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 21, 2017
    • ICICI Bank Credit Card
      "Good Card to use"
      0.5 5.0/5 "Blown Away!"
      I am holding a Platinum Chip credit card of ICICI bank for the past 3 years. I was offered a limit of 55k which is very much sufficient for me. I don't get any kind of cash back offers on my ICICI Bank credit card. This is just a basic card, I did not get any sort of reward points and other offers. But on the other hand, I also get fuel surcharge waiver based on this card. The rate of interest is very much competitive.
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      , pune
      Reviewed on Jun 21, 2017
    • ICICI Bank Credit Card
      "Not customer centric"
      0.5 1.0/5 "Really Bad"
      When I approached ICICI bank for the credit card, they said that everything is fine. So I submitted all the documents then they confirmed me that I would be received the card in 15 days but there was no response after that. So again I had applied for the credit card but the bank is least bothered to respond back.
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      , salem
      Reviewed on Jun 21, 2017
    • ICICI Bank Credit Card
      "Better card to use"
      0.5 4.0/5 "Great!"
      I am enjoying reward points, cash back offers, fuel surcharge waiver and offers on the selective restaurants with the ICICI Platinum Chip card. I am very much happy about the credit limit which was offered on my ICICI bank credit card. I am holding this Platinum Chip card for the past 5 months. The rate of interest is very much nominal on this card I am very much happy to use this Chip card.
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      , ranchi
      Reviewed on Jun 21, 2017
    • ICICI Bank Credit Card
      "Good to Hold"
      0.5 5.0/5 "Blown Away!"
      I use ICICI credit card for the past two years. Till date I never faced any issues with the bank like hidden charges or something. The one I hold is a life time free card. I do received reward points and cash back offers on my card. The overall service is good.
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      , gurgaon
      Reviewed on Jun 21, 2017
    • ICICI Bank Credit Card
      "Excellent "
      0.5 5.0/5 "Blown Away!"
      I do have credit card with the ICICI bank and am with them from the last one year of time. Customer service is an excellent one and the credit limit value is good one and I have not faced any difficulties with the ICICI bank credit card till now.
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      , bangalore
      Reviewed on Jun 21, 2017
    • ICICI Bank Credit Card
      "Good"
      0.5 3.0/5 "Satisfactory"
      I do have ICICI bank credit card and am using it from the last three years of time. Customer service is also very good with the ICICI bank credit card and the responsiveness too. I got the offer as 50% off while buying the clothes and the credit limit value is around 35000 Rupees, which is really okay for me.
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      , hyderabad
      Reviewed on Jun 20, 2017
    • ICICI Bank Credit Card
      "Need improvement on feature part"
      0.5 2.5/5 "Just OK"
      Still now I have not received any offers from ICICI. I have been holding this credit card around two years. They offered me the credit limit of Rs.30,000 only one they have called me for the enhancement of credit card limit. There is no much reward points or offers on it.
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      , bangalore
      Reviewed on Jun 20, 2017
    • ICICI Bank Credit Card
      "Comfortable"
      0.5 4.0/5 "Great!"
      I use ICICI credit card. The card which I hold is a chargeable one. It is very comfortable for the usage. I have no issues with the bank for the credit card services. I am happy with the bank in terms of my credit card. In all the services of ICICI bank is good.
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      , warangal
      Reviewed on Jun 20, 2017
    • ICICI Bank Credit Card
      "Average"
      0.5 3.0/5 "Satisfactory"
      The best about the credit card is the transactions has never declined. It is with ICICI Bank. The credit limit is sufficient enough for me. The drawback is, there are no much of offers like how other banks offer. The customer services are good, but it would be better if they are supportive in the offers.
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      , chennai
      Reviewed on Jun 20, 2017
    • ICICI Bank Credit Card
      "Very Disappointed"
      0.5 1.0/5 "Really Bad"
      Once I applied for the credit card with ICICI bank. Actually I am banking with ICICI for so long time. Hence I approached them for the card. But I never received single call or message from the bank for my credit card application. The bank is disappointing a lot.
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      , chennai
      Reviewed on Jun 20, 2017
    • ICICI Bank Credit Card
      "Good for day to day use"
      0.5 5.0/5 "Blown Away!"
      ICICI charges are bit high but worth. I am got ICICI Coral credit card very recently. Earlier I used platinum credit card. They told in Coral card, there is free movie ticket and no charges for billing. No add on charges of petrol filling. Even I am fine with the credit limit its good.
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      , guwahati
      Reviewed on Jun 20, 2017
    • ICICI Bank Credit Card
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I am a existing customer of ICICI Bank and I have got a lot of offers from them. They have also provided a credit card and the offers is good enough and it is accessible all over. The credit limit they have offered me is 96000 now initially they have offered 20 to 25k and its a life time free credit card.
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      , ahmedabad
      Reviewed on Jun 20, 2017
    • ICICI Bank Credit Card
      "Good card to use"
      0.5 5.0/5 "Blown Away!"
      I use ICICI bank coral card to fill the fuel and for the restaurants bills. The benefits like rewards points and the cash back offers and the fuel surcharge waiver is available with this card, but I am not sure how to redeem those offers. I am happy about the credit limit. The rate of interest is nominal with ICICI bank.
      Was this review helpful? 0
      , udaipur
      Reviewed on Jun 20, 2017
    • ICICI Bank Credit Card
      "Flexible Credit Card"
      0.5 5.0/5 "Blown Away!"
      Based on ICICI credit card, I got the personal loan at a very low interest rate of 12%. In fact that loan amount got credited within 48 hours of time. I approached credit card loan through online I got loan reference no and done the quick process. ICICI credit card is also flexible to use and it is very easy to make the payment too.
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      , hyderabad
      Reviewed on Jun 20, 2017
    • ICICI Bank Credit Card
      "Very helpful"
      0.5 5.0/5 "Blown Away!"
      I do hold 3 credit cards,amongst all I like ICICI credit card as it is the one which is the best according to me. There are no additional charges till now which I incurred from the last three years of time. Service aspects are the fine one with the ICICI bank credit card and their online services are also working in a very good way.
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      , ahmedabad
      Reviewed on Jun 20, 2017
    • ICICI Bank Credit Card
      "Good offers"
      0.5 4.0/5 "Great!"
      ICICI bank credit card is also working in good way like they used to come up with offers on time to time, also the redeeming reward points is really a easy one. Offers are really good like the surcharge waivers and other things are applicable.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 19, 2017
    • ICICI Bank Credit Card
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I use platinum credit card with ICICI bank. It is a life time free credit card. The credit limit is satisfactory and I have no issues on it. They provide cash back offers and reward points on my card. But I had not redeemed those points till date.
      Was this review helpful? 0
      , paradip
      Reviewed on Jun 19, 2017
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    ICICI Bank Credit Card Customer Care is Rated as "Great!" by 5508 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Credit Card BYTES FROM OUR KITCHEN

    Be it queries related to interest payment on your credit card, or credit limit enquiry or for reposting the loss of your ICICI credit card and so on, you can easily reach out to with ICICI Bank Credit Cards customer care service which is available around the clock. ICICI Bank can be contacted via e-mail, phone, SMS, toll-free number, postal address, etc. or you can visit the ICICI helpdesk. Queries will be resolved instantly and if you are not satisfied with the solution can be taken to higher officials easily via mail. ICICI Bank has been named the first runner-up under the category of “Best use of Technology to Enhance Customer Experience”.

    ICICI Credit Card Customer Care Phone Numbers:

    ICICI Bank customers can get in touch with the ICICI Bank Credit Card Customer Service by using the following modes of communication. You can choose either the toll-free number, postal address, raise online customer service queries or complaints, Phone Banking, etc. You can also get your grievances addressed by the Bank by sending an SMS to the customer care number provided.

    Toll - Free Numbers for ICICI Credit Card Customer Support:

    Use the following toll-free numbers to get in touch with ICICI representatives who will answer your queries about ICICI credit cards. This service is available from 9 a.m. to 6 p.m. from Monday to Friday.

    ICICI Toll Free Number

    1800 102 4242

    ICICI Credit Card Customer Care Phone Numbers City Wise:

    Find the ICICI credit card customer care numbers for your city of residence in the table below. You can use these numbers if you have queries related to your credit card issued from a branch in the specific city.

    Bangalore

    33667777 / 44455000

    Hyderabad

    33667777 / 44455000

    Delhi

    33667777 / 44455000

    Chennai

    33667777 / 44455000

    Mumbai

    33667777 / 44455000

    Kolkata

    33667777 / 44455000

    Jaipur

    33667777 / 44455000

    Ernakulam

    3366777

    Chandigarh

    3366777 / 4445500

    Lucknow

    3366777 / 4445500

    Gurgaon

    3366777 / 4445500

    Panaji

    3366777

    Patna

    3366777

    Raipur

    3366777

    Shimla

    3366777

    Ranchi

    3366777

    Bhopal

    3366777

    Ahmedabad

    33667777 / 44455000

    Dehradun

    3366777

    Bhubaneshwar

    3366777

    ICICI Credit Card Customer Care Phone Numbers State Wise:

    Kerala

    9020667777

    Madhya Pradesh

    9098667777

    Punjab

    7307667777

    Karnataka

    8088667777

    Jharkhand

    8102667777

    Jammu & Kashmir

    9018667777

    Himachal Pradesh

    9817667777

    Maharashtra

    9021667777

    Orissa

    9692667777

    Rajasthan

    7877667777

    Tamil Nadu

    7305667777

    Uttar Pradesh

    8081667777

    Uttarakhand

    8081667777

    West Bengal

    8101667777

    Andhra Pradesh

    7306667777

    Assam

    9864667777

    Bihar

    8102667777

    Goa

    9021667777

    Haryana

    901766777

    ICICI Credit Card Customer Care Postal Address:

    In case you wish to contact ICICI Bank via post, then you can mail the query or complaint to the following address:

    Postal Address

    ICICI Bank Limited ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,

    Hyderabad.

    Pin Code: 500032.

    ICICI Credit Card Customer Care Online Grievance Redressal:

    If you wish to address any issues faced related to your ICICI credit card, you can file a complaint online through the ICICI Bank website. To report the grievance, you have to fill an online form with details such as name, customer ID, phone number and service request no. (If any), choose area of concern as “Credit Card”, account number or application number, grievance details, etc.

    ICICI Credit Card Customer Care - SMS Number:

    If you want instant response to your ICICI Bank queries, just send a SMS to ICICI Credit Card service from your phone number to get a call back from the ICICI bank representatives within 2 working days.

    To compliment a Credit Card service

    SMS “HAPPY” to 5676766

    To get a call back from ICICI representatives

    SMS “UNHAPPY” to 5676766 to get a call back within 2 working days.

    ICICI Credit Card Customer Care Email ID/ Escalation/ Nodal Officer:

    Mail all your concerns, feedback to queries to ICICI cards online, through the ICICI website and get a quick response. Use the following mail id to contact ICICI if you are not satisfied with the initial solution given provided by the customer care.

    2nd Level Escalation of Issue

    Mr. Krishnan Govindan,

    ICICI Bank Ltd.,

    Phone Banking Center,

    ICICI Bank Tower,

    Financial District, Gachibowli,

    Hyderabad.

    Pin Code - 500032.

    Principal Nodal Officer

    Mr. Subhendu Tripathy,

    Principal Nodal Officer,

    ICICI Bank Ltd.,

    ICICI Bank Towers, Bandra Kurla Complex, Bandra (East), Mumbai.

    Pin: 400051

    Chief Customer Service Officer and Internal Ombudsman

    Chief Customer Service Officer

    and Internal Ombudsman, ICICI Bank Ltd.,

    Phone Banking Center, ICICI Bank Tower, Financial District, Gachibowli, Hyderabad,

    Pin Code - 500032

    After receiving your mail, the response/resolution to your problem can be expected in not more than 4 working days.

    Report incorrect data.

    About ICICI Bank:

    ICICI stands for Industrial Credit and Investment Corporation of India and this is a privately owned MNC in India. ICICI Bank, is one of the leading multinational private sector banks in India that has its headquarters in Mumbai, Maharashtra, India. The Bank has its registered office in Vadodara. ICICI offers various banking and financial services including insurance, term loans, investment, credit cards, deposits, etc. to meet the financial requirements of its large customer base in India. ICICI credit cards are one of the most popular products in the Indian financial market.

    ICICI Bank has subsidiaries abroad in UK, China, Canada, USA, Hong Kong, Singapore, Qatar, Sri Lanka, Bahrain, Oman and Dubai International Finance Centre. Its representative offices are located overseas in UAE, Indonesia, Bangladesh, Malaysia and South Africa.

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