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    ICICI Bank Credit Card Customer Care

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    ICICI Bank Credit Card Customer Care Reviews

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    ICICI Bank Credit Card Customer Care is Rated as "Great!" by 4815 Users

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    Be it queries related to interest payment on your credit card, or credit limit enquiry or for reposting the loss of your ICICI credit card and so on, you can easily reach out to with ICICI Bank Credit Cards customer care service which is available around the clock. ICICI Bank can be contacted via e-mail, phone, SMS, toll-free number, postal address, etc. or you can visit the ICICI helpdesk. Queries will be resolved instantly and if you are not satisfied with the solution can be taken to higher officials easily via mail. ICICI Bank has been named the first runner-up under the category of “Best use of Technology to Enhance Customer Experience”.

    ICICI Credit Card Customer Care Phone Numbers:

    ICICI Bank customers can get in touch with the ICICI Bank Credit Card Customer Service by using the following modes of communication. You can choose either the toll-free number, postal address, raise online customer service queries or complaints, Phone Banking, etc. You can also get your grievances addressed by the Bank by sending an SMS to the customer care number provided.

    Toll - Free Numbers for ICICI Credit Card Customer Support:

    Use the following toll-free numbers to get in touch with ICICI representatives who will answer your queries about ICICI credit cards. This service is available from 9 a.m. to 6 p.m. from Monday to Friday.

    ICICI Toll Free Number

    1800 102 4242

    ICICI Credit Card Customer Care Phone Numbers City Wise:

    Find the ICICI credit card customer care numbers for your city of residence in the table below. You can use these numbers if you have queries related to your credit card issued from a branch in the specific city.

    Bangalore

    33667777 / 44455000

    Hyderabad

    33667777 / 44455000

    Delhi

    33667777 / 44455000

    Chennai

    33667777 / 44455000

    Mumbai

    33667777 / 44455000

    Kolkata

    33667777 / 44455000

    Jaipur

    33667777 / 44455000

    Ernakulam

    3366777

    Chandigarh

    3366777 / 4445500

    Lucknow

    3366777 / 4445500

    Gurgaon

    3366777 / 4445500

    Panaji

    3366777

    Patna

    3366777

    Raipur

    3366777

    Shimla

    3366777

    Ranchi

    3366777

    Bhopal

    3366777

    Ahmedabad

    33667777 / 44455000

    Dehradun

    3366777

    Bhubaneshwar

    3366777

    ICICI Credit Card Customer Care Phone Numbers State Wise:

    Kerala

    9020667777

    Madhya Pradesh

    9098667777

    Punjab

    7307667777

    Karnataka

    8088667777

    Jharkhand

    8102667777

    Jammu & Kashmir

    9018667777

    Himachal Pradesh

    9817667777

    Maharashtra

    9021667777

    Orissa

    9692667777

    Rajasthan

    7877667777

    Tamil Nadu

    7305667777

    Uttar Pradesh

    8081667777

    Uttarakhand

    8081667777

    West Bengal

    8101667777

    Andhra Pradesh

    7306667777

    Assam

    9864667777

    Bihar

    8102667777

    Goa

    9021667777

    Haryana

    901766777

    ICICI Credit Card Customer Care Postal Address:

    In case you wish to contact ICICI Bank via post, then you can mail the query or complaint to the following address:

    Postal Address

    ICICI Bank Limited ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,

    Hyderabad.

    Pin Code: 500032.

    ICICI Credit Card Customer Care Online Grievance Redressal:

    If you wish to address any issues faced related to your ICICI credit card, you can file a complaint online through the ICICI Bank website. To report the grievance, you have to fill an online form with details such as name, customer ID, phone number and service request no. (If any), choose area of concern as “Credit Card”, account number or application number, grievance details, etc.

    ICICI Credit Card Customer Care - SMS Number:

    If you want instant response to your ICICI Bank queries, just send a SMS to ICICI Credit Card service from your phone number to get a call back from the ICICI bank representatives within 2 working days.

    To compliment a Credit Card service

    SMS “HAPPY” to 5676766

    To get a call back from ICICI representatives

    SMS “UNHAPPY” to 5676766 to get a call back within 2 working days.

    ICICI Credit Card Customer Care Email ID/ Escalation/ Nodal Officer:

    Mail all your concerns, feedback to queries to ICICI cards online, through the ICICI website and get a quick response. Use the following mail id to contact ICICI if you are not satisfied with the initial solution given provided by the customer care.

    2nd Level Escalation of Issue

    Mr. Krishnan Govindan,

    ICICI Bank Ltd.,

    Phone Banking Center,

    ICICI Bank Tower,

    Financial District, Gachibowli,

    Hyderabad.

    Pin Code - 500032.

    Principal Nodal Officer

    Mr. Subhendu Tripathy,

    Principal Nodal Officer,

    ICICI Bank Ltd.,

    ICICI Bank Towers, Bandra Kurla Complex, Bandra (East), Mumbai.

    Pin: 400051

    Chief Customer Service Officer and Internal Ombudsman

    Chief Customer Service Officer

    and Internal Ombudsman, ICICI Bank Ltd.,

    Phone Banking Center, ICICI Bank Tower, Financial District, Gachibowli, Hyderabad,

    Pin Code - 500032

    After receiving your mail, the response/resolution to your problem can be expected in not more than 4 working days.

    Report incorrect data.

    About ICICI Bank:

    ICICI stands for Industrial Credit and Investment Corporation of India and this is a privately owned MNC in India. ICICI Bank, is one of the leading multinational private sector banks in India that has its headquarters in Mumbai, Maharashtra, India. The Bank has its registered office in Vadodara. ICICI offers various banking and financial services including insurance, term loans, investment, credit cards, deposits, etc. to meet the financial requirements of its large customer base in India. ICICI credit cards are one of the most popular products in the Indian financial market.

    ICICI Bank has subsidiaries abroad in UK, China, Canada, USA, Hong Kong, Singapore, Qatar, Sri Lanka, Bahrain, Oman and Dubai International Finance Centre. Its representative offices are located overseas in UAE, Indonesia, Bangladesh, Malaysia and South Africa.

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