All ICICI credit cards should have a valid 4-digit PIN to use them at merchant terminals, ATMs and for some online transactions.
When you apply for a new ICICI credit card, the bank will dispatch the card and the PIN separately to your registered mailing address.
Once you receive your new ICICI credit card, the respective PIN should reach your within 7 working days.
Only for ICICI Ferrari Platinum Credit Cards, the PIN will be sent through SMS on your registered mobile number. In case the mobile number is not registered with the bank, the PIN is sent separately at your mailing address.
If you haven't received the PIN within 7-10 days of receiving the credit card, you can use any one of the listed methods to generate the PIN yourself.
ICICI Bank currently offers 4 different options to generate your credit card PIN.
Let's look at the step-by-step guide for PIN generation using the above listed channels.
If you're an existing ICICI customers with internet banking access to your account, you can link your new credit card to the account and use the same account to generate a PIN for your card.
If you're a new customer, you can create an internet banking account using your new ICICI credit card details.
Once you gain internet banking access for your credit card, follow the instructions to generate the PIN.
The bank will then send you a notification that your PIN has been set successfully.
When you're generating ICICI credit card PIN for the first time, you can visit any ICICI Bank ATM to do so. Follow the steps to set the PIN using an ATM
Once the OTP is verified, the PIN will be set successfully. You will find the same message on the ATM screen and might also receive a confirmation message to your mobile number.
ICICI Bank's mobile app, iMobile, also allows you to set the 4-digit PIN for your new credit card. However, before using the facility, you need to install the app, register and add your credit card.
Once you have access to the app, follow the below process for PIN generation.
On successful validation of the details, the screen will pop a message saying that the PIN has been set successfully.
Another easy and convenient way to generate the 4-digit PIN for your new ICICI credit card is by calling ICICI Bank credit card customer care.
You can dial 1860 120 7777 and follow the instructions to set your credit card PIN. Have your credit card number and other details handy to go through a hassle-free PIN generation process.
ICICI Bank typically dispatches a new credit card through post or courier to your registered mailing address.
When the bank dispatches the card, it's already in active stage. However, a PIN is required to further activate it for usage at merchant terminals, ATM withdrawals, etc.
Therefore, generating the PIN and using the card for PIN-required transactions for the first time would automatically activate the card.
However, if you find any issues in using the card for the first time, you can contact ICICI customer care.
In case you forget your ICICI credit card PIN or if you wish to reset the PIN, you can do it at any ICICI bank ATM, through net banking account or by calling the customer care.
ICICI bank will then send you a message that your PIN has been changed.
ICICI bank will then notify you that your PIN has been changed.
Alternatively, you can also call ICICI credit card customer care to raise a request for PIN change.
To ensure the safety and confidentiality of your credit card from fraudsters and hackers, follow the safety precautions mentioned below:
No, you cannot use the same PIN for multiple cards. Once your add-on credit card is delivered, you will receive a separate PIN at your mailing address.
No, you cannot use ICICI Bank's net banking account to generate add-on card PIN. It's only for primary credit cards. You can call the customer care or visit ICICI ATM to set a PIN for your ICICI Bank add-on card.
If the card is blocked due to incorrect PIN entries, you need to generate a new PIN either by calling customer care, through net banking or using mobile app.
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