May it be for a holiday, business purpose or for a medical treatment, your trip to any foreign country will be hassle-free with a pre-loaded Forex Card. A Foreign exchange card or Forex card is a prepaid card that can be loaded with the currency of the country you’re visiting and hence will relieve you from carrying cash or travellers cheques. You can load the card while you’re in India and use the card the moment you land on the foreign country to withdraw cash as well as to carry out transactions at merchant terminals.
Axis Bank offers a variety of travel forex cards designed to cater the needs of different types of travellers. While a few cards allow you to load only one currency, there are other cards which allow you to load multiple currencies in a single card. While some are available only on VISA or MasterCard platforms, a few others are available on both the platforms to enable wider acceptance.
Axis Bank Forex Cards are available only for foreign travellers and can be used in all the countries across the globe except China, Nepal and Bhutan. The cards are available as over-the-counter products and can be purchased even on the day of travel. Existing Axis Bank customers as well as those having no relationship with the bank can purchase the cards from any of the bank branches located across India by submitting the required documents.
To have a better understanding about the types of Forex Cards offered by the bank let’s have a look at the card, their features and benefits.
Axis Bank currently offers five Forex Cards each serving a different travelling purpose. The five cards available on the bank’s website include:
Let’s look at each of them in detail.
As the name suggests, Axis Bank Multi-Currency Forex Card allows the users to pre-load cash in multiple currencies thus eliminates the need to have a separate card for each country. With a 5-year validity period the card is more suitable for people travelling different countries. It also offers exclusive dining benefits, emergency assistance services and special travel offers enabling users to enjoy lot more with just one card.
Axis Bank World Traveller Card, co-powered by Miles & More, is a multi-currency prepaid card that can be used in India and foreign countries as well. By offering air miles as reward points the card becomes more traveller-friendly. Powered by MasterCard's contactless technology, the card enables quick payment at merchant terminals.
Axis Bank Diners Card is a prepaid foreign currency card available on Diners network. The card is accepted at over 22 million merchant outlets across the globe and can be used to withdraw cash at about 1 million ATMs. The card is currently available only in US currency.
Axis Bank Single Currency Card, as the name suggests, is a prepaid travel card that can be pre-loaded with single foreign currency. The card is suitable for those whose foreign trip includes only one country. The same card cannot be used to load another currency. Users need to purchase separate cards for each currency. The card is currently available in 11 currencies from across the globe.
Axis Bank India Travel Card is a prepaid rupee travel card exclusively meant for foreign nationals and non-resident Indians (NRIs). Available only on VISA platform, the card is valid only in India. People travelling from other countries to India and NRIs can use the card during their stay in the country.
A few common fee or charges levied on Axis Bank Forex Cards are listed below
|Fee/Charge Type||Multi-Currency Forex Card||Diners Card||World Traveller Forex Card||Single Currency Forex Card|
|Initial Sale Fee||Rs.300.00 + GST||Rs.150.00 + GST||Rs.300.00 + GST||Rs.150.00 + GST|
|Reload/Renewed Card Fee||Rs.100.00 + GST||Rs.100.00 + GST||Rs.100.00 + GST||Rs.100.00 + GST|
|Add-on Card Fee||Rs.100.00 + GST||Rs.100.00 + GST||Rs.100.00 + GST||Rs.100.00 + GST|
|Encashment Charges||Rs.100.00 + GST||Rs.100.00 + GST||Rs.100.00 + GST||Rs.100.00 + GST|
For India Travel Card the fee and charges are as follows
|India Travel Card|
|Duplicate ATM PIN/Internet Banking Password (per request)||Rs.50|
|Cash withdrawal at Axis Bank ATMs||Rs.25|
|Cash withdrawal at non-Axis Bank ATMs||Rs.60|
To apply for Multi-Currency Forex Card, Diners Card and Single Currency Card, a copy of following documents along with the application form should be submitted to Axis Bank Branch or Money Changers.
To apply for India Travel Card, a copy of passport and VISA of the applicant along with the filled-in application form are required.
The Forex Cards are valid for 5 years, hence can be reloaded whenever necessary by submitting a copy of the following documents at Axis Bank branch offices.
For Multi-Currency Forex Card, Diners Card and Single Currency Card below are the country specific customer care numbers. Cardholders can use the international toll free numbers or paid Indian number for any queries regarding the cards and also to block the cards in case they are lost or stolen. The helplines are available 24x7, round the clock.
|Country||Customer Care Number|
|India||040-67174100 (Non-Toll Free)|
|Toll Free International Customer Care Helplines|
|USA||1855 205 5577|
|UK||0808 178 5040|
|Singapore||800 1206 355|
|Canada||1855 436 0726|
|Australia||1800 153 861|
|UAE||8000 3570 3218|
|Saudi Arabia||800 850 0000|
|Qatar||00 800 100 348|
|Bahrain||800 11 300|
For queries/concerns related to World Traveller Forex Card, customers can contact non-toll free, round the clock, phone banking helpline to India.
|World Traveller Forex Card Customer Care Helpline||4067194000|
For queries/concerns related to India Travel Card, customers can contact non-toll free, 24-hour phone banking helpline to India.
|India Travel Card Customer Care Helpline||91-40-67069800|
Besides providing 24x7 customer care helplines, Axis Bank also serves its customers through dedicated e-mail service. Cardholders can raise their concerns by sending an e-mail to the respective customer service e-mail ID from their registered e-mail for quick resolution.
|Axis Bank Forex Card||Customer Care E-mail Address|
|Multi-Currency Forex Card||www.axisbank.com/support|
|Single Currency Card|
|World Traveller Card|
|India Travel Cardfirstname.lastname@example.org|
Forex Card is a prepaid card that can be loaded with foreign currency for use in other countries and hence acts as a replacement to cash and travellers cheque when travelling abroad.
Not necessary. Individuals who are completely new to the bank can also apply and purchase the card at any point of time provided they have the required documents.
All the Axis Bank Forex Cards are over-the-counter products. You just need to visit any bank branch with the required documents, fill the application form, pay the card issuance fee and purchase the card.
You can start using the card a couple of hours after receiving the card and the PIN. However, it is recommended to change the PIN and check the balance in any Axis Bank ATM in India before you departure to another country.
Call the respective customer care helpline which is available round the clock and raise a request for new PIN generation.
No, there is no transaction fee for using the card at merchant establishments.
Yes, a transaction fee will be levied ifyou withdraw cash or check balance through ATMs.
Yes, you will receive an SMS to your registered mobile provided you opted for SMS alert facility at the time of applying for the card. For Indian mobile numbers, the service is free, whereas for international numbers, the service is chargeable at a $1 (or equivalent) per month.
If you’re using the card in the same currency you have loaded it with, exchange rates are not applicable. In case, your base currency is in US dollars and you use the card in Canada, exchange rates or conversion rates from US dollars to Canadian dollars would be applicable as per the rates applied by VISA.
You can use internet banking, Axis Mobile app, or call toll free customer care numbers to check your card balance. To use internet banking and mobile app services you need to register your card.