Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • SBI Credit Card Fraudulent Transactions

    In case your credit card is lost or stolen, and there are fraudulent transactions on your credit card, you must inform the bank immediately. You can report your card and the transactions taking place or block your credit card completely through different methods.

    How can I get my Credit Card Blocked or Report an Unauthorised Transaction to the Bank?

    You can either report the fraudulent transaction or block your credit card through the following methods:

    • Phone Banking
    • Net Banking
    • Mobile Banking

    How to Block your SBI Credit Card through Phone Banking

    To block your State Bank of India Credit Card through phone banking, you can contact the 24x7 SBI credit card customer care number at (prefix STD code) 39 02 02 02 or 1860 180 1290.

    • Through the IVR, you will dial the phone number and select your preferred language.
    • Once done, press 2 to report the lost or stolen credit card.

    While requesting for your SBI credit card to be blocked through phone banking, it is advised to keep your credit card number, type of fraudulent transaction, date of transaction, and the total amount ready.

    Blocking your SBI Credit Card through Net Banking

    If you wish to block your SBI credit card through net banking, here’s what you’ll need to do:

    • Enter your details and log in to your account on
    • Under the ‘Requests’ tab, click ‘Report Lost/Stolen Card’.
    • Select or enter your card number to report the lost card.
    • Click on Reissue Card’, if you wish for another credit card to be issued to you.
    • Click ‘Submit’.

    Steps to Block your SBI Credit Card through Mobile Banking

    You can also block your credit card through the mobile application of the State Bank of India.

    • Login to your account on the SBI Card mobile application.
    • Click on the ‘Menu’ option at the top left hand and select the ‘Service Request’ option.
    • Select ‘Report Lost/Stolen’ card.
    • Enter or select the card number which is lost or stolen.
    • Tap on ‘Reissue Card’, if you wish for a card to be reissued.
    • Select ‘Submit’.

    FAQs on SBI Credit Card Fraudulent Transactions

    1. When will I get the new credit card after a request for a reissue is made?

      Once you request the bank to reissue a credit card, it will be sent to you within 7 working days.

    2. Is there a fee for the replacement or a reissue of the credit card?

      Yes, a fee of Rs.100 is charged to reissue or replace a credit card.

    3. How do I know if my credit card is blocked?

      Once you request the bank to block your credit card, you will receive an SMS on your registered mobile number stating that your credit card is blocked. Along with an SMS, an email will also be sent to your registered email address about the same.

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