Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • IOB Credit Card PIN Generation

    IOB, on approval of your credit card application, sends the credit card along with other documents to your registered address via post. This will include the credit card PIN that is sent by the bank to your registered mailing address or through SMS as an OTP (One-Time Password). To carry out any transactions with the credit card, you must activate the card by generating the PIN.

    How to Activate IOB Credit Card PIN

    This PIN can be generated either at an ATM, by contacting the IOB customer care or by visiting the customer self-care portal of the bank.

    Methods to Generate IOB Credit Card PIN

    • Use it at IOB ATM
    • IOB PhoneBanking

    Generating PIN at an ATM

    You can visit your nearest IOB ATM and generate your credit card PIN after you have received an OTP.

    Here’s what you need to do, to generate the IOB Credit Card PIN at an ATM:

    • Insert the IOB credit card in the machine.
    • Choose the preference of language.
    • Select on 'Forgot/Generate new ATM PIN’
    • Click the ‘using OTP' option.
    • Enter your mobile number when prompted
    • Type in the OTP that is sent to your mobile.
    • Add a 4-digit PIN of your choice.
    • Once done, re-type the PIN and click 'Submit'.

    Via Phone Banking

    You can generate your IOB PIN by contacting the IOB credit card customer care as well. You can call the credit card customer care of the bank at 1800 425 4445 and request to change your credit card PIN.

    How to Change Your IOB Credit Card PIN

    In case you wish to change your IOB Credit Card PIN, you can opt for either of the following ways:

    • ATM

    Changing IOB Credit Card PIN at an ATM

    • Insert your credit card in the machine.
    • Enter the existing credit card PIN.
    • Click on the option of 'Change PIN'.
    • Once done, an OTP will be sent to your registered mobile number.
    • Enter the OTP on the screen.
    • Add a 4-digit PIN of your choice.
    • Re-type the PIN to confirm and click on 'Submit'.

    Once done, the new PIN will be effective immediately.

    FAQs on IOB Credit Card PIN Generation

    1. Will I receive a new PIN for a re-issued or renewed IOB credit card?

      No, you can use the same PIN in case of a re-issue of your IOB credit card.

    2. What can I do if I see any unauthorised activity on my IOB credit card?

      If you notice any unauthorised activity on your credit card, it is important that you immediately inform the customer care of IOB.

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