HSBC Credit Card Fraudulent Transactions

Holding a HSBC credit card can be highly beneficial as it increases your purchasing power and spending limit. Hence, in case of any fraudulent transaction or unauthorised actions on your HSBC Credit Card, you must report the same to the bank to prevent any further transactions of that nature.

How to Block your HSBC Credit Card through Phone Banking

For HSBC Customers

• If you are an HSBC customer and notice any fraudulent transaction on your credit card, you must immediately call the HSBC credit card toll-free customer care number at 1800 267 3456 or 1800 121 2208.

For Non-HSBC Customers

• If you are not an HSBC customer but have seen that there is an HSBC Credit Card that has been opened under your name or you have received an email or message about an HSBC Credit Card, you can contact the security centre of HSBC at 877 826 8684.

FAQs on HSBC Credit Card Fraudulent Transactions

1. Is there a facility to reissue my HSBC Credit Card?

   Yes, you can request to reissue the HSBC Credit Card if your previous one has been blocked. The request will be registered and once approved, you will receive your card at your registered address.

2. How many days does it take for the new credit card to reach my address?

   It may take up to 14 working days to reissue your HSBC Credit Card after your request has been registered.

3. Should I file an FIR if my credit card is lost?

   If your credit card has been subjected to theft, you must file an FIR with the police after you contact HSBC to block your credit card.