In the case of loss or theft of your credit card, you must take the required steps to block or hotlist your card to prevent any kind of malicious activity. IDBI Bank offers many ways by which you can block your card.
You can block or hotlist your credit card through the net banking facility of the bank. To do so, here are the steps you need to follow:
Once done, a confirmation is sent to your email ID and registered phone number about the blocking or hotlisting of the card.
You can also block your credit card from the IDBI Bank mobile application which is the Abhay Card Control Application for Android and iOS devices. The steps involved to do so are:
If you are not able to access net banking or the mobile application, you can block your credit card through the IDBI credit card customer care number of the bank. You will be required to call the digital channel blocking hotline 1800226999 (toll-free) or any of the phone banking numbers 18002094324 and +9122-67719100 (chargeable). The phone banking representative will block your card as requested.
Apart from this, you can also send a request for blocking of your card and report the unauthorized transaction through the website of the bank at www.idbibank.in, reporting of unauthorized digital transactions.
To block your card through SMS, you can send SMS in the following format:
These are some of the ways by which you can block your IDBI Bank credit card. It is important to note that any theft or loss of your card must be reported immediately to prevent any misuse or unauthorised transactions.
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