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If you want to register a complaint and block your credit card which has been used for an unauthorised transaction, you can download a form from the website and submit it to the bank.
If your credit card has been stolen and has been used for fraudulent activities, you can contact the HSBC Phone Banking:
Resident Customers | From Overseas | Within India |
---|---|---|
HSBC Advance Personal Banking /Credit Cards |
+91-40-61268002 +91-80-71898002 |
1800 267 3456 1800 121 2208 |
HSBC Premier (This is a toll-Free number) |
+91-40-61268001 +91-80-71898001 |
1800 266 3456 1800 120 4722 |
Business Banking |
+91-040-61268010 +91-040-71898010 +91-080-61268010 +91-080-71898010 |
1800 123 2666 1800 419 2288 |
Corporate Cards (Toll Free) |
+91-080-49089633 +91-040-67173403 |
1800 419 2266 1800 102 6922 |
Retail Business Banking (RBB) |
+91-022-50323533 |
1800 120 2210 |
Retail Business Banking (RBB) |
+91-40-61268004 +91-80-71898004 |
1800 419 5400 1800 123 2979 |
You will not be able to use the blocked card for purchases and for ATM withdrawals. However, blocking your credit card will not affect your payments and deposits made with the account and the routing numbers.
You can block your card through online banking, or mobile banking, and your credit card will remain blocked until you unblock it. Blocking your credit card will stop all cash withdrawals.
Yes, you can stop an automatic payment from being charged to your HSBC credit card by asking the bank to "stop payment order". This can be done online or via the bank mobile app. This will tell your bank to stop the company from accepting payments from the credit card.
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