Tamilnad Mercantile Personal Loan Customer Care Number
Tamilnad Mercantile Bank offers multiple services to its customers such as Consumer banking, Corporate banking, Private banking, Wealth management, Finance and insurance, Credit cards, and Mortgage loans.
The bank offers personal loans to its customers to help them with their temporary financial crises such as purchase of any consumer durable, marriage expenses, expenses at family functions, financial emergencies, and many more. This loan is offered to permanent employees of the State or Central Government, renowned corporate houses, and reputed educational organisations.
Tamilnad Mercantile Bank Customer Care Details
If you are facing any difficulty while filling out your personal loan application form or just want to learn about the policy, the customer support team of Tamilnad Mercantile Bank is always ready to offer you their knowledgeable service. For any service-related query, you can also send an SMS typing "help" or call the customer care mobile number of the bank.
See the table below for the customer care details of Tamilnad Mercantile Bank:
All India National Toll-Free Number | 180 0425 0426 |
Toll-Free Number Timings | Monday to Saturday - 10:00 a.m. and 6:00 p.m. (except for second and fourth Saturdays of the month) |
Customer Care Mobile Number | +91 9842 461 461 |
Customer Care Timings | All days - 10:00 a.m. to 5:30 p.m. |
Email Address | customerservice@tmbank.in |
NRI Help desk email address | nricell@tmbank.in |
In case an individual wishes to write to the registered office of Tamilnad Mercantile Bank, below mentioned are the contact details for the same:
Administrative office address | Tamilnad Mercantile Bank Limited 57, V.E. Road Tuticorin, Tamil Nadu India Zip: 628 002 |
Landline numbers | +91 (461) 232 1382/232 1929/ 232 1932 |
Email address | mdoffice@tmbank.in |
Please see the contact details of the international banking division mentioned below in the table:
International banking division office address | Tamilnad Mercantile Bank Limited 269 / 2-4, Avvai Shanmugham Road Royapettah Chennai, Tamil Nadu India Zip - 600 014 |
Landline numbers | +91 (44) 2813 1028 OR +91 (44) 2813 1029 |
Email address | ibd@tmbank.in |
Phone Numbers of Tamilnad Mercantile Bank Branches in Major Cities
Tamilnad Mercantile Bank has presence in multiple states of the country and most of the major cities in India. You can check the contact details of the bank branches located at the major cities of the country mentioned in the table below:
Name of City | Branch Name | Phone Number |
Delhi | Naya Bazar | Board - +91 23978430, Mobile - +919810370402 |
Karol Bagh Branch, New Delhi | Mobile - 995 819 5915 (Manager) Board - 011 2875 5914 | |
Shahdara Branch, Delhi | Mobile - 995 859 9033 | |
Mumbai | Andheri Branch, Mumbai | Board - 022 2851 3984 OR 022 2852 2654 Manager - 022 2851 3983 Mobile - 982 135 2678 |
Andheri West Branch, Mumbai | Board, ( +91 022 ) 26366240 Mobile, ( +91 ) 9870989198 | |
Mulund Branch, Mumbai | Mobile - 916 795 5706 (Manager) Board - 022 2569 5706 | |
Chembur, Mumbai | Board, ( +91 022 ) 25270766 Mobile, ( +91 ) 9870989196 | |
Kolkata | Kolkata Branch, Kolkata | Board, ( +91 ) 22428046 Mobile, ( +91 ) 9831008565 |
Chennai | Chennai 21 (Old Washermanpet) Branch | Board - ( +91 044 ) 25956243 Mobile - ( +91 ) 9842175070 |
Adyar Branch, Chennai | Mobile - 897 361 0888 | |
Aminjikarai Branch, Chennai | Board - 044 2626 4114 OR 044 2626 4334 Manager - 044 2626 4004 Mobile - 984 214 1304 | |
Anna Nagar Branch, Chennai | Board - 044 2620 2366 OR 044 2622 2241 Manager - 044 2620 2975 Mobile - 984 210 2975 | |
G.T. Branch, Chennai | Board - ( +91 044 ) 25240471 Mobile - 984 222 3555 | |
Guindy Branch, Chennai | Mobile - 969 802 0888 | |
Kodambakkam Branch, Chennai | Mobile - 965 982 0888 | |
Kottivakkam Branch, Chennai | Board - 044 2451 4466 Mobile - 984 202 7527 | |
Mount Road Branch, Chennai | Board- 044 2841 2201 Mobile - 984 223 5042 | |
Mylapore Branch, Chennai | Mobile - 897 391 0888 (Manager) | |
Nungambakkam Branch, Chennai | Mobile - 965 972 0888 (Manager) Board - 044 2822 1299 | |
Perambur Branch, Chennai | Board - 044 2537 4817 Mobile - 984 220 5931 | |
Purasawalkam Branch, Chennai | Board - 044 2661 6542 Mobile - 984 221 6542 | |
T. Nagar Branch, Chennai | Board- 044 2433 6670 Mobile - 984 233 0210 | |
T. T. K. Road Branch, Chennai | Board - 044 2811 5842 Mobile - 984 281 3786 | |
Thiruvanmiyur Branch, Chennai | Board - 044 2441 5324 Mobile - 984 220 5509 | |
Koyambedu, Chennai | Mobile, ( +91 ) 9597473888 | |
Velachery Branch, Chennai | Mobile - 897 381 0888 Board - 044 2243 0881 |
Grievance Redressal at Tamilnad Mercantile Bank
Tamilnad Mercantile Bank has a quick grievance redressal process. If case of any complaints or suggestions, the individual may bring the issue to the notice of the concerned Branch Manager. If the issue is not resolved as per the customer's satisfaction, he or she may escalate it to the General Manager of the Business Development Department at Tuticorin. The contact details of the General Manager are mentioned below:
Address of General Manager | Tamilnad Mercantile Bank Limited General Manager Business Development Department 57, V.E. Road Tuticorin, Tamil Nadu India Zip code - 628 002 |
Tamilnad Mercantile Bank also has an online complaint form to help you register your issues. The bank always strives to outdo itself and holds the customers' feedbacks with high regards for the same. In case you want to offer some feedback or suggestion, you can get in touch with the customer support team or register your feedback online using the online feedback form of Tamilnad Mercantile Bank.
List of Nodal Officers for Complaints
Name | Designation /Contact ID |
Shri. M.Rajappan | Regional Manager, Hyderabad Region hyderabad_region@tmbank.in |
Shri. R. Saravana Perumal | Regional Manager, Mumbai Region mumbai_region@tmbank.in |
Shri.R.Thilahar Pondurai Singh | Regional Manager, Tamil Nadu Region agmosd@tmbank.in |
Shri. V.Vasanthan | Regional Manager, Bangaluru Region bengaluru_region@tmbank.in |
Shri.P.A.Raja | Regional Manager, Thiruvananthapuram Region thiruvananthapuram_region@tmbank.in |
Shri. J. Rajesh J.David | Regional Manager, Ahmedabad Region ahmedabad_region@tmbank.in |
How can I apply for a personal loan from Tamilnad Mercentile Bank?
The steps to apply for a personal loan from TMB online are given below:
- Visit the official website of the bank
- On the main page you will be able to locate 'Apply Now'. Click on it
- Select 'Loan' from the option
- Select 'Personal Loan'
- Duly fill the application form and make sure all the details entered by you are correct
- Upload the necessary documents
- The bank will verify the documents and the application form and if they are found to be correct, the loan amount will be disbursed to your bank account
How can I get my address updated?
You can call the customer care number, and get in touch with a customer care executive who will help you with the process of getting your address updated in the bank's database.
You will have to submit the necessary documents.You can also send a mail to customerservice@tmbank.in requesting for the updating of your address in the bank's database. You will have to submit a proof of address in order to get your address updated.
FAQs on Tamilnad Mercantile Bank Personal Loan Customer Care
- How can I check the status of my personal loan?
You can check the status of your personal loan by either logging to the net banking portal by entering your user ID and password. Once you have logged in, you can click on 'Loan' and click on the loan, the status of which you wish to check. Enter the application/reference number and you will be able to check the personal loan status.You can also call the customer care number to check the status of your personal loan.
- How can I calculate the EMI I will have to pay based on the loan amount I am planning to avail?
You can avail the 'Personal Loan EMI Calculator' facility which is available on the official website of the bank. You can enter the loan amount you plan to avail, repayment tenure, and interest rate in order to check the EMI payable.
- What other services can I avail to get in touch with customer care?
You can SMS 'help' or call on the number +91 9842 461 461 from 10:00 a.m. to 05:30 p.m. between Monday and Saturday (except 2nd and 4th Saturdays of the month). A customer care executive will get in touch with you and will help in resolving your queries. A GST rate of 18% will be applicable on banking services and products from 01 July, 2017.
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