IndusInd is one of India’s leading private sector banks which caters to the financial and banking needs of hundreds of customers across the country. Offering a varied suite of products and services, the bank has placed great emphasis on providing necessary support to customers and all their queries, complaints, issues and any questions which they may have concerning those products and services. For this purpose, the bank has set up a dedicated customer care unit to handle all queries and issues which customers may have. There are various channels via which customers can get in touch with the bank’s customer care department.
For quick access to information and query resolution regarding personal loans, IndusInd Bank has set up a special toll free customer care helpline on which customers can contact bank representatives and get the required information. The toll free numbers on which customers can call are 1850 500 5004 and 022- 44066666. Alternately, customers (within India and NRIs) can also contact the customer care unit of IndusInd Bank via email on the ID’s provided. Customers located within India can email at firstname.lastname@example.org. NRI customers can send an email to email@example.com. Customers will get an acknowledgement to their email as soon as the same has been received by the customer care unit. Customers can call on this number 365 days a year and 24x7 for any kind of support, assistance or to bring any personal loan related grievance to the notice of the customer care.
For Premium Banking customers associated with IndusInd Bank, a special dedicated helpline number has been set up to provide instant assistance for any kind of query, complaint or support. Meant specially for exclusive Banking, customers have the option to call on the dedicated helpline number or email the bank’s customer care at the email address set up specially for this purpose. The numbers on which customers can call are 1860 267 7777 and 022 – 4220 7777. Alternately, customers can also email the customer care unit of the bank at firstname.lastname@example.org to resolve any grievances or complaints or get information for any query regarding personal loans. Set up especially for Premium Banking customers, this helpline number is active 365 days a year and around the clock, seven days a week to provide any kind of support, assistance or allow customers to bring any personal loan related grievance to the notice of the customer care for immediate resolution.
In case a customer is not satisfied with the response they have received from the customer care regarding their queries or grievances, they may contact the Regional Nodal Officer of IndusInd Bank. The address and contact details of the various Regional Nodal Officers of IndusInd Bank located across India are as follows.
|Area of Operation||Address||Contact Details|
|Gujarat, UT of Dadra & Nagar Haveli and Daman & Diu||IndusInd Bank Ltd, Zonal Operations, 2nd Floor, Ambika Niwas, Near Bata House, Opp. Sharma Hyundai Showroom, Ashram Road, Ahmedabad – 380009||Landline: 079-30618035 Mobile: 9687640575 Email: email@example.com|
|Karnataka||IndusInd Bank Ltd, No. 87, Bull Temple Road, Basavanagudi, Bangalore - 560004||Landline: 080 - 30082662 Email: firstname.lastname@example.org|
|Madhya Pradesh and Chhattisgarh||IndusInd Bank Ltd, Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011||Landline: 0755-2550288 Email: email@example.com|
|Odisha||Indusind Bank Bhubaneswar Regional Office, 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar - 751015||Landline – 0674-2362646 Fax no. 0674-2362652 Email: firstname.lastname@example.org|
|Himachal Pradesh, Punjab, UT of Chandigarh & Panchkula, Yamuna Nagar, and Ambala districts of Haryana.||S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018||Landline: 0172 - 5213129 Mob: 8283845352 Email: email@example.com|
|Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands||115, G N Chetty Road, T Nagar, Chennai||Landline : 044 - 28346029 Mobile: 8939932665 Email: firstname.lastname@example.org|
|Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura||IndusInd Bank Ltd. Regional Office, 2nd Floor, Above Bata Showroom G S Road, Bhagagarh, Guwahati – 781005||Landline: 0361 - 2450049 Mobile: 8486038043 Email: boindusindbankguwa@indu sind.com|
|Andhra Pradesh and Telangana||IndusInd Bank Ltd, #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016||Landline: 040-40916108 Email: email@example.com|
|Rajasthan||IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004||Landline: 0141-4182965 Fax 0141-2387084 Email: firstname.lastname@example.org|
|Uttar Pradesh (excluding Gaziabad & Gautam Buddha Nagar districts) and Uttarakhand||IndusInd Bank, Regional Office, Plot No. 628/10-A, Khasra No. 594/3, Faizabad Road, Indira Nagar, Lucknow (UP) - 226016||Landline: 0522 - 4933943 Mobile: 9648260333 Fax no. 0522 4933932 Email: email@example.com|
|West Bengal and Sikkim||Saket’, 44, Park Street, 6th Floor, Kolkata – 700016.||Landline: 033- 30073382 Fax: 033 - 22896206 Email: firstname.lastname@example.org|
|Maharashtra and Goa||IndusInd Bank Ltd, Building no. 7, 3rd floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East), Mumbai||Landline: 022-6641 2200 / 022 6641 2217 Fax: 022-6641 2318 Email: email@example.com|
|Delhi, J&K and Gaziabad & Gautam Budh Nagar districts of UP, Haryana (except Panchkula, Yamuna Nagar and Ambala districts)||IndusInd Bank Ltd, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj New Delhi -100010||Landline: 011-49522518 Fax: 011-46067596 Email: firstname.lastname@example.org|
|Bihar and Jharkhand||IndusInd Bank Ltd, SR. 02, Rajendra Ram Plaza, Exhibition Road, Patna – 800 001||Landline – 0612-2500119 Fax no. 0612-2500938 Email: email@example.com|
|Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (Mahe Region only)||IndusInd Bank Ltd, Thiruvananthapuram Branch,Vellayambalam- Sasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram||Landline: 0471-4100811 Mobile: 919846265656 Email: firstname.lastname@example.org|
For further handling and resolution of all customer service related complaints and queries, the bank has also appointed a Principal Nodal Officer at the corporate level. Their contact details are as follows:
Senior Vice President, Banking Operations IndusInd Bank Ltd.
701/801 Solitaire Corporate Park,
167, Guru Hargovindji Marg, Andheri-Ghatkopar Link Road,
Chakala Andheri (East), Mumbai - 400 093
Tel. No.: (022) 6641 2200 / 6641 2319.
Fax: (022) 6641 2318
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