• Shriram Finance Personal Loan Customer Care

    If you have any queries or complaints regarding the personal loan availed from Shriram City Union Finance, you can call the number +91 2464 2733. You can also call the toll-free number given below: Shriram City Union Finance has a noteworthy customer care facility that aims to help out its customers constantly.

    Toll-free number 1800 103 6369

    Whenever you have a query or a trouble related to your personal loan or any other product, you can reach out to the bank for quick assistance. The company has a toll-free number and hence, you will not incur any charges when you call them for help. Customers can also reach out to the offices in their respective cities for swift resolution of their queries.

    Customer support for loan products

    For queries/complaints/grievances on Loan Products Name: Mr. P L Arunachalam 
    Telephone No: +91 2464 2733 
    Email ID: grievance@shriramcity.com

    Contact Details for Branches of Shriram City Union Finance

    Bengaluru 080-41205885
    Ahmedabad 079-65055500
    Jammu 0191-2475073
    New Delhi 011-33141223 to 011-33141225
    Ernakulam 0484-4030500
    Chennai 044-42072135
    Ujjain 0734-4071034
    Bhopal 0755-4047200
    Dehradun 0135-3242107
    Amritsar 0181-5012112
    Mumbai (022)40779666
    Shimla 0177-2633904
    Kanpur 0512-3293811
    Gorakhpur 0551-2280018
    Hyderabad 23431616, 23431615
    040-23438470, 23434457
    23434416, 23434417

    Shriram Finance Call-Back Option for Customers

    The company also has a call-back option. When you have any query regarding Shriram Finance Personal Loan, you can simply fill an online form on their official website. A customer care representative from the company will give you a call and you can ask your query or express your concern. 

    • You will need to go to the ‘request call-back’ form, which is available on the official website of Shriram Finance. 
    • You will then have to select ‘General Enquiries’ or ‘Compliments’ or ‘Complaints’. 
    • Next, you will have to enter your name, state, mobile number, email address, city, and type of product. If you have a query about personal loans, you can select this from the drop-down menu. 
    • You will then have to key in the message in the relevant field. You can use this field to write your query or to lodge a complaint or to give a positive review about any of the products offered by the company. 
    • You will then have to check the tiny box to mention that you authorise representatives of Shriram City Union Finance to call you or send a message to interact with you about their products. 

    Shriram Finance Online Complaints/Compliments

    In case you have any complaint regarding Shriram Finance personal loan, you can register it online itself. The process involved in submitting the complaint online is listed as follows: 

    • Visit the official website of the company at shriramcity.in. The website has an online complaint form.  
    • You can also use this form even to give compliments to the team when you are satisfied with their services. 
    • In this form, you will need to key in your name, type of product, mobile number, email address, state, city, and agreement number. 
    • In the next field, you can key in your comments, whether you have a compliment or a complaint.  
    • You will have to write within 500 words. 
    • You can then click ‘Submit’. 

    Shriram Finance Personal Loan ‘Ask RAM’ facility 

    You can also use the ‘Ask RAM’ facility in order to get your queries answered. Given below are the steps you will have to follow in order to avail this facility: 

    • Visit the ‘contact us’ section available on the official website of Shriram Finance 
    • Scroll down the page where you will be able to locate the ‘Ask RAM’ facility 
    • Click on it and enter either your mobile number or email ID 
    • Tick the ‘I am not a robot’ box and click on ‘Proceed’ 
    • You can then type your query which the AI will try to answer 

    Shriram Finance has different customer login facilities for loan customers and deposit customers. You can use the step-by-step process given below to log in to the website: 

    • If you are a loan customer, you will need to select the appropriate login option. 
    • If you are an existing customer, you will have to key in your user ID and password. 
    • If you are a new user, you will have to enter your date of birth, mobile number, and email address, and proceed. 
    • This login option will enable you to have access to your personal loan scheme and other products. 
    • With the help of the company’s toll-free number, you can get all your doubts regarding your personal loan or any other product instantaneously without paying any charges. 

    Shriram Finance Personal Loan Customer Care Frequently Asked Questions (FAQs)

    1. Can I write to Shriram finance with regard to loan grievance?

      Yes, you can write to Shriram Finance if you have any grievance regarding your loan. You can send it to grievance@shriramcity.com

    2. How is the contact person for queries and complaints?

      You can contact Mr. P L Arunachalam at +91 2464 2733.

    3. In additional to the toll free, are there any other numbers where I can contact the customer care executives?

      Yes, depending on the city you are based in there are alternate numbers which you can call to get in touch with the customer care executives.

    4. What is the toll-free number for contacting customer care?

      The toll-free number which you can call to contact customer care executives of Shriram City is 1800 103 6369

    5. Does Shriram City offer the option of call back? If yes, what should I do to avail the option?

      Yes, the option of call back is provided by Shriram City. In order to avail it, you need to fill up the ‘request call-back form’ and submit.

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