Multiple banks. Different interest rates. Call it a "conflict of interest".

    Shriram Finance Personal Loan Customer Care

    Shriram City Union Finance has a noteworthy customer care facility that aims to help out its customers constantly. Whenever you have a query or a trouble related to your personal loan or any other product, you can reach out to the bank for quick assistance. The company has a toll-free number and hence, you will not incur any charges when you call them for help.Customers can also reach out to the offices in their respective cities for swift resolution of their queries.

    Toll-free number 1800 103 6369

    Customer support for loan products 

    For queries/complaints/grievances on Loan Products  Name: Mr. P L Arunachalam  Telephone No: + 91 2464 2733  Email ID: 

    Contact Details for Branches of Shriram City Union Finance

    Bengaluru 080-41270320
    Ahmedabad 079-65055500
    Jammu 0191-2475073
    New Delhi 011-33141223 to 011-33141225
    Ernakulam 0484-4030500
    Chennai 044-42072135
    044-26380166, 26370661
    044-42057495, 43584351
    044-43586512, 43586513
    Ujjain 0734-4071034
    Bhopal 0755-4047200
    Dehradun 0135-3242107
    Amritsar 0181-5012112
    Mumbai (022)40779666
    Shimla 0177-2633904
    Kanpur 0512-3293811
    Gorakhpur 0551-2280018
    Hyderabad 23431616, 23431615
    040-23438470, 23434457
    23434416, 23434417

    Shriram Finance Call-Back Option for Customers

    The company also has a call-back option. When you have any query regarding Shriram Finance Personal Loan, you can simply fill an online form on their official website. A customer care representative from the company will give you a call and you can ask your query or express your concern. 

    • You will need to go to the ‘request call-back’ form, which is available on the official website of Shriram Finance. 
    • You will then have to select ‘General Enquiries’ or ‘Compliments’ or ‘Complaints’. 
    • Next, you will have to enter your name, state, mobile number, email address, city, and type of product. If you have a query about personal loans, you can select this from the drop-down menu. 
    • You will then have to key in the message in the relevant field. You can use this field to write your query or to lodge a complaint or to give a positive review about any of the products offered by the company. 
    • You will then have to check the tiny box to mention that you authorise representatives of Shriram City Union Finance to call you or send a message to interact with you about their products. 

    Shriram Finance Online Complaints or Compliments

    In case you have any complaint regarding Shriram Finance personal loan, you can register it online itself. The process involved in submitting the complaint online is listed as follows: 

    • Visit the official website of the company at website has an online complaint form.  
    • You can also use this form even to give compliments to the team when you are satisfied with their services. 
    • In this form, you will need to key in your name, type of product, mobile number, email address, state, city, and agreement number. 
    • In the next field, you can key in your comments, whether you have a compliment or a complaint.  
    • You will have to write within 500 words. 
    • You can then click ‘Submit’. 

    Shriram Finance has different customer login facilities for loan customers and deposit customers. You can use the step-by-step process given below to log in to the website: 

    • If you are a loan customer, you will need to select the appropriate login option. 
    • If you are an existing customer, you will have to key in your user ID and password. 
    • If you are a new user, you will have to enter your date of birth, mobile number, and email address, and proceed. 
    • This login option will enable you to have access to your personal loan scheme and other products. 
    • With the help of the company’s toll-free number, you can get all your doubts regarding your personal loan or any other product instantaneously without paying any charges. 

    Shriram Finance Personal Loan

    Shriram City Union Finance offers a single personal loan product. This company intends to give this loan option to individuals who cannot access financial services from banks or other such institutions easily. It can be taken by both existing and new customers of Shriram City Union Finance and also by customers who have products of other Shriram Group entities.

    Features and Benefits of Shriram Finance Personal Loan

    • You should be at least 18 years and not more than 59 years old while applying for this loan.
    • You can repay this loan via equated monthly installments (EMIs).
    • The minimum loan tenure is 12 months and the maximum loan period is 36 months.
    • You will have to declare your present loan commitments while applying for this personal loan.
    • You should not have any cheque bounces in your bank statements.
    • You should have lived in the same house for at least a period of 1 year.
    • If you are a salaried employee, you should have been employed for at least 1 year.
    • If you are a self-employed individual, you should have an experience of at least 2 years.
    • The interest rate for this personal loan will depend on the scheme that you select.

    Documents Required for Shriram Finance Personal Loan

    You will have to submit the following documents mandatorily while applying for this loan:

    • For proof of identity, any one of the following: Passport, Voter ID, PAN card, Driving License, Aadhaar card
    • For proof of address, any one of the following: Ration card, Gas bill with your Gas book, Driving License, Ration card
    • For proof of income: Post-dated cheques, Bank statements for the most recent 6 months, electronic clearing mandates
    • Legal documents that are required by the company
    • Collateral documents that are required by the company

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