• Shriram Finance Loan Customer Care

    If you have any queries or complaints regarding any loan availed from Shriram City Union Finance, you can call the number 1800 103 6969. Shriram City Union Finance has a noteworthy customer care facility that aims to help out its customers constantly.

    Toll-free number 1800 103 6369
    Email ID customersupport@shriramcity.com

    Whenever you have a query or a trouble related to your loan or any other product, you can reach out to the bank for quick assistance. The company has a toll-free number and hence, you will not incur any charges when you call them for help. Customers can also reach out to the offices in their respective cities for swift resolution of their queries.

    Customer support for loan products

    For queries/complaints/grievances on Loan Products Name: Mr. P L Arunachalam 
    Telephone No: +91 2464 2733 
    Email ID: grievance@shriramcity.com

    Shriram Finance Online Complaints/Compliments

    In case you have any complaint regarding Shriram Finance personal loan, you can register it online itself. The process involved in submitting the complaint online is listed as follows: 

    • Visit the official website of the company at shriramcity.in. The website has an online complaint form.  
    • You can also use this form even to give compliments to the team when you are satisfied with their services. 
    • In this form, you will need to key in your name, type of product, mobile number, email address, state, city, and agreement number. 
    • In the next field, you can key in your comments, whether you have a compliment or a complaint.  
    • You will have to write within 500 words. 
    • You can then click ‘Submit’. 

    Shriram Finance has different customer login facilities for loan customers and deposit customers. You can use the step-by-step process given below to log in to the website: 

    • If you are a loan customer, you will need to select the appropriate login option. 
    • If you are an existing customer, you will have to key in your user ID and password. 
    • If you are a new user, you will have to enter your date of birth, mobile number, and email address, and proceed. 
    • This login option will enable you to have access to your personal loan scheme and other products. 
    • With the help of the company’s toll-free number, you can get all your doubts regarding your personal loan or any other product instantaneously without paying any charges. 

    Shriram City Union Finance Head Office 

    Shriram City Registered Office   123, Angappa Naicken Street,   Chennai - 600 001.   Telephone Number: +91-44 2534 1431 
    Shriram City Corporate Office  Shriram City Union Finance Limited,  Business Solution Centre,  144, Santhome High Road,  Mylapore, Chennai - 600 004.  Phone: +91-44-4392 5300,  Fax: +91-44-4392 5430 

    Shriram Finance Regional Offices in India  

    Bangalore   279/22, 1st Floor, Wilson Garden  Bangalore, Karnataka - 560 027  
    Mumbai   Unit B –102, Swarna CHS, Plot.No.13 & 14,  Sector 7, Kharghar, Navi Mumbai,  Maharashtra - 410 210  Phone No: 022-2774 2914, 022-2774 2915  
    Delhi   A-120A 1st Floor Shakarpur  New Delhi,   Pin - 110 001  
    Kolkata   Khasmallick (Jugibattala)  PO - Behind Baruipur Hospital  Kolkata, West Bengal - 700 145  Phone No - 98831 77231  
    Chennai   Sorrento Building, 2nd Floor,  6, Lattice Bridge Road  Chennai, Tamil Nadu - 600 020  

    Shriram Finance Loan Customer Care Frequently Asked Questions (FAQs)

    1. Can I write to Shriram finance with regard to loan grievance?

      Yes, you can write to Shriram Finance if you have any grievance regarding your loan. You can send it to grievance@shriramcity.com

    2. How is the contact person for queries and complaints?

      You can contact Mr. P L Arunachalam on +91 44 2464 2733.

    3. In additional to the toll free, are there any other numbers where I can contact the customer care executives?

      Yes, depending on the city you are based in there are alternate numbers which you can call to get in touch with the customer care executives.

    4. What is the toll-free number for contacting customer care?

      The toll-free number which you can call to contact customer care executives of Shriram City is 1800 103 6369

    5. Does Shriram City offer the option of call back? If yes, what should I do to avail the option?

      Yes, the option of call back is provided by Shriram City. In order to avail it, you need to fill up the ‘request call-back form’ and submit.

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