Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Yes Bank Personal Loan Customer Care is Rated as "Great!" by 92888 Users

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    Promised Interest Rate

    Customer Service

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    Personal Loan BYTES FROM OUR KITCHEN

    Yes Bank Personal Loan Customer Care

    Yes Bank is a leading private bank in the nation that has been providing modern and innovative banking solutions. The bank offers personal banking, corporate banking, business banking, and digital banking solutions at affordable rates. It constantly works towards incorporating the latest technology to offer viable banking services for all financial needs.

    Yes Bank has a full-scale personal banking segment that offers excellent individual banking services. The bank has a great personal loan product.

    Yes Bank Personal Loan

    This loan can be taken for any personal requirement such as wedding arrangements, education fees, home renovation, family-related expenses, debt consolidations, etc.

    Yes Bank Personal Loan Customer Care

    Yes Bank has a comprehensive customer care facility that helps every individual in reaching out to the bank for any kind of queries. If you have any doubt about your personal loan disbursal process, personal loan EMI computation process, or anything associated with your personal loan, then you can call on the bank’s toll-free number and get immediate answers.

    The bank’s skilled customer support executives will provide you with accurate information that will help you have full clarity regarding your personal loan product. Moreover, you can avoid any further issues related to your personal loan when you get the necessary support from the bank at the beginning itself.

    The table given below shows the contact details for the Yes Bank’s customer helpdesk:

    Toll-free number 1800 2000
    Contact number +91 22 6121 9000
    While calling from abroad +91 22 3099 3600
    While calling from the USA or Canada 1877 659 8044
    While calling from the UK 808 178 5133
    While calling from the UAE 8000 3570 3089
    Email address yestouch@yesbank.in
    SMS support Send ‘HELP’ space to +91 92233 90909
    Missed call service **BANK (**2265)
    Email address for Northern Regional Corporate Office yestouch@yesbank.in
    Email address for Abu Dhabi Representative Office gib@yesbank.in

    According to your specific situation and required need, you can use any of these numbers and ask a query or lodge a complaint.

    Yes Bank Grievance Redressal

    The bank focuses on addressing the grievances of every customer for every product diligently. If you have any grievance related to your Yes Bank personal loan, you can file a grievance with complete details.

    • This can be done by filing a complaint online on the bank’s official website. You may also write an email to the bank at yestouch@yesbank.in with complete information about your complaint.
    • If you have any complaint that is specifically related to a certain product such as personal loan, then you can send an email to loans@yesbank.in.
    • In case your grievance does not get resolved or in case you are unhappy with the resolution, you can send an email to the grievance redressal officer at head.grievanceredressal@yesbank.in.
    • If this does not work for you, you can send an email to the bank’s principal nodal officer at principal.nodalofficer@yesbank.in.
    • The bank will respond to your queries related to personal loans and other products within 7 working days.

    Yes Bank Online Complaints or Feedback or Queries

    You can place a complaint or ask queries or provide feedback by filling the online form available on the official website of Yes Bank.

    • You will need to mention if you are an existing Yes Bank customer or not.
    • You will have to fill your first name, last name, email address, mobile number, customer ID, type of product or service, type of issue, and type of case.
    • You can then key in your remark in the relevant field, whether you have a complaint or a query or some feedback related to personal loans or any other product.
    • You can then type the captcha code and click ‘Submit’.

    With the help of Yes Bank’s customer care facility, you can get all your queries answered instantly without visiting the bank branch. You can simply call the bank from anywhere in the world and get a clear picture of your Yes Bank personal loan.

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      It has been a very good experience with this loan, there has been some charges of 16% and the process in getting this loan had been easy and simple. The loan amount which they had provided had been satisfactory and there has not been any processing fee which they had been charging.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 17, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 3.5/5 "Pretty good"
      I have taken a personal loan with HDFC bank and my loan experience was good, the loan amount was for Rs 3 lakhs with 11.75% as interest rate which is nominal in market. They charge 2% for preclosure. Customer service was good with HDFC bank and the tenure period is 3 years.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 17, 2018
    • HDFC Bank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      The process in getting the loan had been very good and the loan amount which they had provided had been satisfactory as well. I had taken this loan for the purchase of one of the land. There has not been any sort of processing fee which they had taken and all went well. The customer support and the staff responses had been good so far and their customer support also had been good as well.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 17, 2018
    • Citibank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from the Citibank for 4 lacs , The interest rate mis very high. I got the loan amount with in a day and credit to the account. The application and the documentation was really easy and hassle free. They need to lower the interest rates in par with other providers.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jul 17, 2018
    • SBI Personal Loan
      "Good service"
      0.5 3.5/5 "Pretty good"
      I have taken a personal loan from SBI and my loan experience was good, the loan amount was for Rs 2 lakhs with nominal interest rate when compared to other banks. Customer service was good and they followed up on time. There are no preclosure charges and the tenure period for this loan is 4 years.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jul 17, 2018
    • SBI Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I have taken personal loan from the State bank of India which took around 1 week for approval and documentation . Am satisfied with the rate of interest 10.4% which they have provided . They charged Rs 8000 for processing fees with the tenure period of 5 years .Their customer service and service is not up to the mark as i have to do follow up regarding loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 17, 2018
    • HDFC Bank Personal Loan
      "High rate of intres with easy process"
      0.5 3.5/5 "Pretty good"
      Got my personal form Hdfc bank , as the rate of interest is high They are giving loan and fixing rate of interest based on the person which could have been avoided . Making the payments through Ecs . Got approved in just one hour as instant approval process. There is processing fees of Rs 4000-6000 for the personal loan with tenure period of 36 months . I cannot pre close this before one year after one year the pre closure charges will be 3-4 % Their customer service and response is good regarding personal loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 17, 2018
    • ICICI Bank Personal Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      Got my personal loan form icici bank , they instantly processed for documentation and approval process . Rate of interest is also nominal one compared to other banks, their customer service and response is good.Made payments through ECS .The tenure period is 3 years
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 17, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      Its instant loan approval process which i took from Bajaj fin serve for personal loan . The approval was so quick as they did in 2-3 days amount reflected in my bank account . The rate of interest is high compared to others . They gave tenure period of 1 years . Overall their service and response is good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 17, 2018
    • HDFC Bank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have taken a personal loan with HDFC bank and my experience was average, the loan amount was for Rs4.8 lakhs with rate of interest of 14% which is nominal rate. The process was smooth and i received my loan amount on time. Customer service was good with HDFC bank and the tenure for this loan is 4 years.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 17, 2018
    • Axis Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken personal loan from Axis bank its instant approved loan through their mobile application. . Am satisfied with the rate of interest which they have provided . There is processing fees for the loan which is nominal one. I make the payments through Ecs every month . They gave the tenure period of 2 years . They did quick documentation and received the loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 17, 2018
    • ICICI Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      Its instant paperless approval personal loan which i got from icici bank. Based on the number of transaction which i made with icici. As the rate of interest is satisfactory but it is acceptable based on our urgency. Their customer service is way good an response was quick .I have chosen the tenure period of 5 years and there is nil processing fees.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jul 17, 2018
    • HDFC Bank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It has been a very good experience with them so far, and the process in getting the loan had been very smooth and easy. The loan amount which they had provided had been satisfactory and i had taken this loan for my home renovation. The interest rate with them has been nominal when compared with the market rate.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jul 16, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 3.5/5 "Pretty good"
      I've taken a personal loan from the HDFC bank for 70000. There is no flexibility and the loan experience was good. The process and the application was smooth and hassle free. They need to provide more flexible options for their customers...
      Was this review helpful? 1
      , pune
      Reviewed on Jul 16, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 3.5/5 "Pretty good"
      My personal loan experience was good with HDFC bank, the loan amount was for Rs 2 lakhs with 13% interest rate which is nominal rate. The process was quick and the loan amount was disbursed on time. 2% charges are applicable for preclosure of the loan and the tenure period is 3 years.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jul 16, 2018
    • HDFC Bank Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with HDFC bank and my experience was good, the loan amount was for Rs 10 lakhs with nominal interest rate when compared to others. Customer service was good and they followed up on time. The tenure period for this loan is 5 years.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jul 16, 2018
    • YES Bank Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I've take a personal loan from the Yes bank for 2 lakhs. It was not good, the associate told me 13.29% but the bank is charging 14 %. I am paying an EMI of 9803 for 24 Months. There were also hidden charges too when it comes to the YES bank with respect to personal loan.
      Was this review helpful? 2
      , delhi
      Reviewed on Jul 14, 2018
    • Kotak Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've taken a personal loan from the Kotak Mahindra bank. I have taken 1 lac, I got the loan with in 2 days. I applied online banking. The interest rate is low. It was a very fast personal loan experience with the bank and their services.
      Was this review helpful? 3
      , pune
      Reviewed on Jul 14, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDFC bank 1 year back. The loan amount was 5 lakhs and the interest rate was satisfactory . The tenure period was 5 years . The process was very quick and satisfactory . I have got the loan with in a day. Here pre closure is after 3 months and the processing fee was bit high . My overall experience was good.
      Was this review helpful? 4
      , navi mumbai
      Reviewed on Jul 14, 2018
    • SBI Personal Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      My personal loan was taken with SBI 2 years back.The loan amount was 2 lakhs and the interest rate as very high . The EMI period was 5 years .The process was very slow and they have delayed processing it .The documentation was smooth .hey did not sanction the loan within the committed time. Their processing fee was average in the market.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Jul 14, 2018
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