Multiple banks. Different interest rates. Call it a "conflict of interest".
Yes Bank is a leading private bank in the nation that has been providing modern and innovative banking solutions. The bank offers personal banking, corporate banking, business banking, and digital banking solutions at affordable rates. To meet the service requirements of its customers, Yes Bank operates an efficient customer service department. Customers of the bank can reach out to this department with their queries and complaints to get them resolved immediately. There are multiple ways through which you can reach the customer service department of the bank. Let’s discuss in detail about the different aspects of Yes Bank customer care.
Yes Bank has a full-scale personal banking segment that offers excellent individual banking services. The bank has a great personal loan product.
This loan can be taken for any personal requirement such as wedding arrangements, education fees, home renovation, family-related expenses, debt consolidations, etc.
Toll Free number foe general enquiries 1800 2000
Yes Bank has a comprehensive customer care facility that helps every individual in reaching out to the bank for any kind of queries. If you have any doubt about your personal loan disbursal process, personal loan EMI computation process, or anything associated with your personal loan, then you can call on the bank’s toll-free number and get immediate answers.
The bank’s skilled customer support executives will provide you with accurate information that will help you have full clarity regarding your personal loan product. Moreover, you can avoid any further issues related to your personal loan when you get the necessary support from the bank at the beginning itself.
The table given below shows the contact details for the Yes Bank’s customer helpdesk:
| Toll-free number | 1800 1200 |
| Contact number | +91 22 6121 9000 |
| While calling from abroad | +91 22 3099 3600 |
| While calling from the USA or Canada | 1877 659 8044 |
| While calling from the UK | 808 178 5133 |
| While calling from the UAE | 8000 3570 3089 |
| Email address | yestouch@yesbank.in |
| SMS support |
Send ‘HELP’ space
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| Missed call service | **BANK (**2265) |
| Email address for Northern Regional Corporate Office | yestouch@yesbank.in |
| Email address for Abu Dhabi Representative Office | gib@yesbank.in |
According to your specific situation and required need, you can use any of these numbers and ask a query or lodge a complaint. You may also write to the given email IDs to raise a complaint or query.
The bank focuses on addressing the grievances of every customer for every product diligently. If you have any grievance related to your Yes Bank personal loan, you can file a grievance with complete details.
If the complaint resolution is not satisfactory at the first level, you may also reach out to the bank’s Nodal Officer to resolve the complaint. The contact information of the nodal officer and the principal nodal officer are given as follows:Â
Nodal Office:Â
Head – Grievance RedressalÂ
Yes Bank LimitedÂ
5th Floor, IFC, Yes Bank Tower,Â
Elphinstone (W), Mumbai - 400013Â
Phone No: 022-39489373Â
Principal Nodal Office:Â
Principal Nodal OfficerÂ
Yes Bank LimitedÂ
5th Floor, IFC, Yes Bank Tower,Â
Elphinstone (W), Mumbai - 400013Â
Phone No. : 022-39489374Â
You can place a complaint or ask queries or provide feedback by filling the online form available on the official website of Yes Bank.
With the help of Yes Bank’s customer care facility, you can get all your queries answered instantly without visiting the bank branch. You can simply call the bank from anywhere in the world and get a clear picture of your Yes Bank personal loan.
A GST rate of 18% will be applicable on banking services and products from 01 July, 2017.
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