Multiple banks. Different interest rates. Call it a "conflict of interest".
  • Yes Bank Personal Loan Customer Care is Rated as "Great!" by 98245 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Personal Loan BYTES FROM OUR KITCHEN

    Yes Bank Personal Loan Customer Care

    Yes Bank is a leading private bank in the nation that has been providing modern and innovative banking solutions. The bank offers personal banking, corporate banking, business banking, and digital banking solutions at affordable rates. It constantly works towards incorporating the latest technology to offer viable banking services for all financial needs.

    Yes Bank has a full-scale personal banking segment that offers excellent individual banking services. The bank has a great personal loan product.

    Yes Bank Personal Loan

    This loan can be taken for any personal requirement such as wedding arrangements, education fees, home renovation, family-related expenses, debt consolidations, etc.

    Yes Bank Personal Loan Customer Care

    Yes Bank has a comprehensive customer care facility that helps every individual in reaching out to the bank for any kind of queries. If you have any doubt about your personal loan disbursal process, personal loan EMI computation process, or anything associated with your personal loan, then you can call on the bank’s toll-free number and get immediate answers.

    The bank’s skilled customer support executives will provide you with accurate information that will help you have full clarity regarding your personal loan product. Moreover, you can avoid any further issues related to your personal loan when you get the necessary support from the bank at the beginning itself.

    The table given below shows the contact details for the Yes Bank’s customer helpdesk:

    Toll-free number 1800 2000
    Contact number +91 22 6121 9000
    While calling from abroad +91 22 3099 3600
    While calling from the USA or Canada 1877 659 8044
    While calling from the UK 808 178 5133
    While calling from the UAE 8000 3570 3089
    Email address yestouch@yesbank.in
    SMS support Send ‘HELP’ space to +91 92233 90909
    Missed call service **BANK (**2265)
    Email address for Northern Regional Corporate Office yestouch@yesbank.in
    Email address for Abu Dhabi Representative Office gib@yesbank.in

    According to your specific situation and required need, you can use any of these numbers and ask a query or lodge a complaint.

    Yes Bank Grievance Redressal

    The bank focuses on addressing the grievances of every customer for every product diligently. If you have any grievance related to your Yes Bank personal loan, you can file a grievance with complete details.

    • This can be done by filing a complaint online on the bank’s official website. You may also write an email to the bank at yestouch@yesbank.in with complete information about your complaint.
    • If you have any complaint that is specifically related to a certain product such as personal loan, then you can send an email to loans@yesbank.in.
    • In case your grievance does not get resolved or in case you are unhappy with the resolution, you can send an email to the grievance redressal officer at head.grievanceredressal@yesbank.in.
    • If this does not work for you, you can send an email to the bank’s principal nodal officer at principal.nodalofficer@yesbank.in.
    • The bank will respond to your queries related to personal loans and other products within 7 working days.

    Yes Bank Online Complaints or Feedback or Queries

    You can place a complaint or ask queries or provide feedback by filling the online form available on the official website of Yes Bank.

    • You will need to mention if you are an existing Yes Bank customer or not.
    • You will have to fill your first name, last name, email address, mobile number, customer ID, type of product or service, type of issue, and type of case.
    • You can then key in your remark in the relevant field, whether you have a complaint or a query or some feedback related to personal loans or any other product.
    • You can then type the captcha code and click ‘Submit’.

    With the help of Yes Bank’s customer care facility, you can get all your queries answered instantly without visiting the bank branch. You can simply call the bank from anywhere in the world and get a clear picture of your Yes Bank personal loan.

    Personal Loan Reviews

    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The helpline number was not easily approachable whenever I call the bank bazaar customer service, it does not connect with the representative. I have been using it for 6months. Earlier I took my credit, the process was simple. The mobile app is convenient to check the credit score and have no issues.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 18, 2019
    • HDFC Bank Personal Loan
      "Better"
      0.5 4.5/5 "Excellent!"
      There was delay in the loan process and HDFC have taken around one month. The rate of interest and charges are little bit high compared to others. I have submitted the documents online and also to the executive. I can do pre closure with extra charges and part payment can be done after one year. The loan duration is 2 years.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 18, 2019
    • ICICI Bank Personal Loan
      "Its Good"
      0.5 4.0/5 "Great!"
      I approached ICICI personal loan through online channel, ICICI taken care and disbursed the amount within two to three weeks of time, But I felt interest rate is good in Tata capital as compared to ICICI. But still I recommend ICICI bank its good.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 18, 2019
    • Axis Bank Personal Loan
      "Very Good Service"
      0.5 5.0/5 "Blown Away!"
      I had taken this loan some time back and i had foreclosed this loan a long time back. The overall experience with them has been quite good where the interest rate with them has been nominal when compared with the market rate and there has not been any foreclosure charges with them.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 18, 2019
    • HDFC Bank Personal Loan
      "Very Good Service"
      0.5 5.0/5 "Blown Away!"
      It has been quite a good experience i had with this loan and the loan amount which they had provided has been sufficient as well. The interest rate which they where offering has been nominal with the market rate, and there is some pre closure charges with them and there has also been some processing fee with them.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Quick Wind for the financial products"
      0.5 5.0/5 "Blown Away!"
      I never seen such kind of support any where like Bank Bazaar, whenever I update any request I get reply through msg or mail. Its a right path or helping source for the people to take the banking products on the time schedule. The customer support is very nice and helpful.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 18, 2019
    • Tata capital Personal Loan
      "Good Professional Service"
      0.5 5.0/5 "Blown Away!"
      When I browsed the online channel, Tata capital is the one having less interest with zero processing fee. That is the reason I took this personal loan from them. The loan process was quite good, the processing time is less. The interaction between me and executive was professional.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Better"
      0.5 4.0/5 "Great!"
      Although I am not a frequent user of the site, Whenever I need any loans or card that time have visit their website. The website is fine enough. The customer service and response was better. Am using it approx for 6 months. Once have checked the credit score and loan process was simple.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 18, 2019
    • Early Salary Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I took my personal loan from Early Salary through online portal. Everything was fine but executive said will come and collect the documents but nobody turned up . They said if I have refer my friend and will get discount but have not got any discounts. The rate of interest and charges are nominal.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 18, 2019
    • HSBC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding my personal loan with HSBC bank, ,they have given me sufficient loan amount was sufficient for me, and the rate of interest is very nominal compare to other in the market . There are no hidden charges they have charged me apart from EMI.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jan 18, 2019
    • Kotak Personal Loan
      "Average"
      0.5 1.0/5 "Really Bad"
      I have taken a personal loan from Kotak Mahindra Bank and it was closed in the year of 2018. My experience is not good, have not received NOC on time. They need to improve the customer service. The rate of interest is more compared to others. The documentation process was easy but foreclosure is very difficult.
      Was this review helpful? 0
      , pune
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      The customer service and response was good. I have been using bankbazaar.com for the first time and it was recommended by friend. The process was simple and faster. The mobile application is convenient and easy to compare with the banks. I have checked the credit score.
      Was this review helpful? 0
      , pune
      Reviewed on Jan 18, 2019
    • Tata capital Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I have applied my personal loan in Tata Capital through online. The rate of interest and charges are nominal. I have received 2.7L excluding processing fee. The loan duration is 5 years. The documents are collected by executive as well as submitted online. They took max 8 to 9 days to deliver the loan.
      Was this review helpful? 0
      , pune
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Its Convenient"
      0.5 5.0/5 "Blown Away!"
      Its a good experience I had with Bank Bazaar, the entire loan process was smooth I don't want to anywhere. I got the door step service from the bank, the customer support guided well and helped me out through the process. The information is useful to compare the products.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 18, 2019
    • Tata capital Personal Loan
      "Good Experience with Tata Capital"
      0.5 5.0/5 "Blown Away!"
      I got best deal from Tata Capital, the customer support is proactive to process the loan application. But the loan disbursement got delay it should be faster. I got the better interest rate and its zero processing fee from the Tata Capital disbursement.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 18, 2019
    • HDFC Bank Personal Loan
      "Interest rate should be standard"
      0.5 4.0/5 "Great!"
      I am not happy with HDFC, comparatively the rates are bit high. Its okay for me, the processing fee is also higher in HDFC, They told some interest but I got some other interest rate. I want to discuss with them and after august it will be one year then I close it.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 18, 2019
    • ICICI Bank Personal Loan
      "Good Experience"
      0.5 5.0/5 "Blown Away!"
      That was better experience, interms of rate of interest. ICICI bank agents are proactive they came to my place and collected the documents and done the process. Then I didn't interact with them. I got the better deal from ICICI on the personal loan.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Good customer support and satisfactory"
      0.5 5.0/5 "Blown Away!"
      The quick on their work, whatever I approached they helped me out. I could check all the information based on the requirement. Its a good customer support I can view all the banking options. I am getting promotional mails through the link I have raised the request for the credit card.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 18, 2019
    • Citibank Personal Loan
      "Rate of interest should be reduced"
      0.5 4.0/5 "Great!"
      Citi bank rate of interest is too high for the amount of Rs. 3 lakhs, they have taken some processing fee from the disbursement but it was quite nominal. The documentation process was smooth, on the expected time I got the loan amount from the bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 18, 2019
    • Early Salary Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The rate of interest and charges are nominal. I like the process which was much easier to proceed the personal loan. They did not required any documents and executive came for verification then loan amount was processed. I took 10K and it was paid through online.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 18, 2019
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