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  • HDFC Personal Loan Customer Care Number is Rated as "Great!" by 15096 Users

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    HDFC Personal Loan Customer Care Number

    HDFC Bank offers a wide range of banking products and services to its customers. To address the grievances and complaints faced by its customers, HDFC has set up a robust and dedicated customer care department to resolve those issues. Customers can get in touch with qualified customer care representatives for any kind of assistance which they require relating to personal loans which they have already taken or wish to take. There are various channels via which customers can contact the customer care such as email, voice calling and post. Customers can also visit any nearby HDFC branch to get help in resolving their query.

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    HDFC Bank Customer Care Numbers

    For customers residing in major cities such as Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai and Pune, the customer care number which the can dial on to get assistance is 6160 6161. Customers must remember to keep their Customer Identification Number (CIN) / Telephone Identification Number (TIN) / ATM or Debit Bearer Card and it’s connected PIN handy in order to access their account. This number can be reached at from 8 AM to 8 PM on all days (including bank holidays and Sundays as well).

    Online Assistance for Queries, Feedback or Complaints

    Customers can contact HDFC Bank customer care via email, phone, and post or by visiting the branch in person. Customers can email the customer care from the HDFC Bank website itself. Customers can also call the bank on their phone banking number for resolving any queries or complaints. You can also write in to the customer care at the following address:

    HDFC Bank Ltd., New Bldg; "A" Wing 2nd floor,

    26-A Narayan Properties, Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai- 400 072

    Grievance Redressal

    In the unlikely event that your query or complaint has not been resolved satisfactorily by the customer care, customers can get in touch with the bank’s Grievance Redressal Officer via email, call, or mail. Customers can send emails regarding the complaint from the HDFC bank website itself by filling up a form. They may also dial into the Call Centre at 1800 22 4060 (toll free from MTNL or BSNL landline). Calls can be made from Monday to Friday between 8 AM to 8 PM and on Saturday & Sunday from 8AM to 4PM. For banking products, the Grievance Redressal Officer can be reached at 022-28569303 from Monday to Friday between 9:30 AM to 6:30 PM and on Saturday from 9:30 AM to 1:30 PM. Customers can also mail their grievances to the Grievance Redressal Officer at the following address and will receive a response within 10 working days.

    Shrikant Shashikant Sapre (Grievance Redressal Officer)

    Grievance Redressal Cell, HDFC Bank Ltd,

    5th Floor, Tower B, Peninsula Business Park,

    Lower Parel West, Mumbai-400013.

    Principal Nodal Officer Details

    In case the grievance Redressal cell is not able to resolve your query, you may contact the bank’s Principal Nodal Officer located in your state via email or post. Emails can be directly sent to the concerned Nodal officer with the help of the online form on the HDFC website. If you wish to contact the Nodal Officer via post, following are the addresses of the Nodal officers located across India.

    Apply for Personal Loan
    Area of Operation Nodal Officer Contact Details
    Andhra Pradesh & Telangana HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad - 500 004 Tel: 040-66467217; Fax: 040-66026004 Phone Banking: 040 61606161 (Hyderabad) & 99494 93333 (Rest of AP).
    Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura. HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound (Between Darwin School and NEPPCO Bhawan), R G Baruah Road, Guwahati, Assam – 781005. Phone Banking: 9957193333 (Assam) & 1800 3453333 (Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura)
    Bihar & Jharkhand HDFC Bank Ltd, Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna, Bihar - 800001 Phone No.: 033-44065165; Phone Banking: (0612) 6160 616
    Delhi, J&K, Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel : 0124 4664245 PhoneBanking: 6160 6161(Delhi); 1800 180 4333 (J&K); 99359 03333 (Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh); 99962 43333 (Haryana districts of Pnchkula, Yamuna Nagar and Ambala)
    Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel : 079-66001069; Fax : 079-66001246 Phone Banking: 079 6160 6161 (Ahmedabad); 98982 71111 (Rest of Gujarat)
    Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar & Ambala Districts of Haryana. HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. Tel: 0172 -3924866; Fax: 0172- 3924997 Phone Banking: 6160 616 (Chandigarh); 98153 31111 (Punjab); 1800 180 4333 (Himachal Pradesh); 99962 43333 (Haryana)
    Karnataka HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 Mobile: 09342928584 Phone Banking: 080-6160 6161 (Bangalore); 9945863333 (Rest of Karnataka)
    Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram - 695010 Tel No - 9387642746; Fax No - 0471 3076894 Phone Banking: (Kochi) 6160 616, (Rest of Kerala) 98956 63333; (Union Territory of Puducherry {only Mahe Region}) 98406 73333
    Madhya Pradesh & Chhattisgarh HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (MP) Mobile :74898 60375; Phone Banking: 6160616 (Indore); 98936 03333 (Rest of Madhya Pradesh / Chhattisgarh)
    Maharashtra & Goa HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013. Tel - (022) 33958663 Phone Banking: 6160 6161 (Mumbai); 98906 03333 (Rest of Maharashtra & Goa).
    Orissa HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003 Phone Banking: 99379 03333
    Rajasthan HDFC Bank Ltd, A-8 Hanuman Nagar (A), Jaipur - 302021 Tel – 7073613331; Phone Banking: 0141-6160616 (Jaipur); 9875003333 (Rest of Rajasthan)
    Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman & Nicobar Islands HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. Tel no : 044 28616424; Fax : 044 28616409 Phone Banking: 6160 6161 (Chennai); 98406 73333 (Rest of Tamil Nadu / Pondicherry); 98310 73333 (Andaman & Nicobar Islands)
    Uttar Pradesh (excluding districts of Ghaziabad & Gautam Budh Nagar) and Uttaranchal HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No: 0522-3019135; Fax : 0522-3010243 Phone Banking: 0522 -6160 616 (Lucknow); 99359 03333 (Rest of Uttar Pradesh & Uttarakhand)
    West Bengal & Sikkim HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 Tel : 033-44065165; Fax : 033-30273620 Phone Banking: 6160 6161 (Kolkata); 98310 73333 (Rest of West Bengal / Sikkim)

    HDFC Bank Helpline Numbers

    City Helpline Number
    Ahmadabad +91 (79) 66307000
    Bengaluru +91 (80) 41182000
    Bhubaneswar +91 (674) 6633300
    Chandigarh +91 (172) 3989123
    Coimbatore +91 (422) 4301100
    Dehradun 18604204222
    Hyderabad +91 (40) 66475001
    Jaipur +91 9875088888
    Kochi +91 9387766666
    Kolkata +91 (33) 6655 6655
    Lucknow +91 (522) 3989123
    Madhya Pradesh +91 (731) 4433333
    Nagpur +91 (712) 2566000
    Nashik +91 (253) 6606000
    New Delhi +91 (11) 41115111
    Pune +91 (20) 25505000
    Raipur +91 (771) 4243100
    Surat +91 (261) 6711800
    Thiruvananthapuram 0471 - 3020300
    Vadodara +91 (265) 2308400

    HDFC Toll Free Number for NRI Customers

    For NRI customers who are existing HDFC Bank customers, the bank has set up special toll free numbers on which they can call to get assistance regarding banking products.

    • USA - 855-999-6061
    • Canada - 855-999-6061
    • Singapore - 800-101-2850
    • Other Countries - 91-2267606161

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with HDFC Bank 11 months back.The loan amount was 3 lakhs and the interest rate was satisfactory . The EMI period was 5 years . The customer service was really good and there was no delay at all in the process . They have provided door step service for collecting documents.
      Was this review helpful? 0
      , jaipur
      Reviewed on Aug 18, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      It was a good experience with HDFC bank for personal loan, the loan amount was for Rs 4 lakhs with nominal interest rate in the market. The process was smooth and it took 10 days to receive the loan amount. Customer service was good and they followed up on time. The tenure period for this loan is 2 years.
      Was this review helpful? 3
      , bangalore
      Reviewed on Aug 17, 2018
    • HDFC Bank Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have my personal loan application approved with HDFC bank and the experience was good, the loan amount was for Rs 3 lakhs with the tenure period of 4 years and the rate of interest is nominal when compared to other banks. Customer service was good and they responded on time.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Aug 17, 2018
    • HDFC Bank Personal Loan
      "Need to follow up on time"
      0.5 3.5/5 "Pretty good"
      It was a fine experience with HDFC bank for personal loan, the rate of interest of 11.29% was nominal when compared to other banks. Customer service was average and the follow up was not that great. The process was quick and i received my loan amount on time.
      Was this review helpful? 1
      , bangalore
      Reviewed on Aug 17, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with HDFC bank and the loan experience was good. The loan amount was for Rs 1.25 lakhs with nominal interest rate with the tenure period of 3 years. There are no preclosure charges and the customer service was very good with HDFC bank.
      Was this review helpful? 1
      , bangalore
      Reviewed on Aug 17, 2018
    • HDFC Bank Personal Loan
      "Good experience"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with HDFC bank and the loan experience was good, the loan amount was for Rs 2 lakhs with high interest rate when compared to others . They charge 4% as preclosure charges and the tenure period for this loan is for 5 years.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Aug 17, 2018
    • HDFC Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with HDFC bank 7 months back. The loan amount was 2.5 lakhs and the interest rate was on a high side . The tenure period was 36 months. The customer service and responses was good. I have uploaded all the documents through net banking so its was quite easy for me. The loan was approve on time.
      Was this review helpful? 2
      , coimbatore
      Reviewed on Aug 17, 2018
    • HDFC Bank Personal Loan
      "good service"
      0.5 4.0/5 "Great!"
      I have taken personal loan with HDFC BANK . My loan amount is up to the mark. I am not aware about preclosere . So far my experience is good with this bank i have not face any inconvenience at the time of documentation . Interest rate is 8.67% and it is nominal and tenure period is 36month . I use to pay 3250 as EMI and there is processing fee of rs 5000 charged by this bank .
      Was this review helpful? 2
      , hyderabad
      Reviewed on Aug 17, 2018
    • HDFC Bank Personal Loan
      "good service"
      0.5 4.0/5 "Great!"
      I have taken personal loan with HDFC BANK . So far my experience is good with this bank i have not face any inconvenience at the time of documentation . Interest rate is 8.67% and it is nominal and tenure period is 48month . I use to pay 2834 as EMI and there is processing fee of rs 3000 charged by this bank . My loan amount is up to the mark. There is no option for preclosere .
      Was this review helpful? 2
      , hyderabad
      Reviewed on Aug 17, 2018
    • HDFC Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My credit card was taken with HDFC bank 2 months back. They have offered diner's club card and the credit limit is 85,000 which is sufficient . I am satisfied with the service and responses here. Here the annul fee is 1200 which is bit high and the card is not activated still .
      Was this review helpful? 3
      , chennai
      Reviewed on Aug 16, 2018
    • HDFC Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have taken my personal loan with HDFC Bank and the process was good. It was a nice experience. The rate of interest was around 13% and the process is also easy as I got the loan within three days and the loan amount is as needed. In all it is satisfactory.
      Was this review helpful? 3
      , chennai
      Reviewed on Aug 16, 2018
    • HDFC Bank Personal Loan
      "GOOD START UP "
      0.5 4.0/5 "Great!"
      Its a good experience where i can get the loan easily, i felt like they can reduce the rate of interest, i have applied another loan like a year back, the updation of the status of the loan can be enhanced in the online, so that we can save up the time.
      Was this review helpful? 1
      , bangalore
      Reviewed on Aug 14, 2018
    • HDFC Bank Personal Loan
      "BETTER LOAN."
      0.5 4.0/5 "Great!"
      Customer service is good, and at the time of getting the loan , i felt that the rate of interest is bit high, so i tried to negotiate it but they did not , also they can improve their notification part which could help the customers to get the exact status of the loan.
      Was this review helpful? 1
      , mumbai
      Reviewed on Aug 14, 2018
    • HDFC Bank Personal Loan
      "GOOD LOAN"
      0.5 5.0/5 "Blown Away!"
      The process was easy and convenient, i have got the loan value which i actually expected, i had gone through the website and then they suggested me for the HDFC loan so i applied for the rate of interest of 14%., which is OK but if they can also reduce, it would be great.
      Was this review helpful? 1
      , ghaziabad
      Reviewed on Aug 14, 2018
    • HDFC Bank Personal Loan
      "Good"
      0.5 4.5/5 "Excellent!"
      I have taken my personal loan with HDFC bank. I had a good loan process here and the loan amount was 2 lakhs . The interest rate was very satisfactory . The tenure period was 4 years .The customer service and responses was up to the mark. The processing fee is nominal .
      Was this review helpful? 3
      , bhilwara
      Reviewed on Aug 14, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      I have taken personal loan from HDFC BANK . There is no hidden charges. I use to pay 8700 as EMI per month including insurance and tenure period is 5years. I am satisfied with customer service. Processing fee is 5000 and it is nominal. My loan experience was good. My loan amount is up to the mark and interest rate is 10% it is too high compare to others. There is no foreclosure fee .
      Was this review helpful? 3
      , jharsuguda
      Reviewed on Aug 14, 2018
    • HDFC Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with HDFC Bank. The customer service and responses was very good. The loan amount was 6 lakhs and the interest rate was satisfactory . The tenure period was 4 years . I am satisfied with the service and responses was good. The documentation was very good and smooth. The processing fee was nominal.
      Was this review helpful? 3
      , nagpur
      Reviewed on Aug 14, 2018
    • HDFC Bank Personal Loan
      "best services"
      0.5 5.0/5 "Blown Away!"
      I have taken personal loan from HDFC BANK . There are no hidden charges. I use to pay 7700 as EMI per month . Customer service response is fantastic . Processing fee is 1% on loan amount and tenure period is 3year and it is nominal. My loan experience was good. My loan amount is 3.5 lakh and interest rate is 18% it is too high in the market . So far my experience is good with HDFC BANK .
      Was this review helpful? 3
      , kumbakonam
      Reviewed on Aug 14, 2018
    • HDFC Bank Personal Loan
      "good"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with HDFC BANK and my loan experience is pretty good. My loan amount is 13akh and interest rate is too high compare to others in the market. There is no hidden charges. Processing fee is nominal and tenure period is 5year. The process was very quick no challenged face .
      Was this review helpful? 2
      , bangalore
      Reviewed on Aug 14, 2018
    • HDFC Bank Personal Loan
      "Good"
      0.5 4.5/5 "Excellent!"
      My credit card was taken with HDFC bank. The process was very satisfactory and the loan amount was 60,000 . The interest rate was very high in the market . The tenure period was 36 months. The documentation was very nice and smooth but the processing fee is very high here,
      Was this review helpful? 3
      , new delhi
      Reviewed on Aug 13, 2018
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