Multiple banks. Different interest rates. Call it a "conflict of interest".
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    We found 1 HDFC Personal Loan Customer Care Number

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    10.99% - 19.8% Fixed
    Up to 2% One time fee
    25L Max
    1-5 years
    Response Time Within 30 minutes
    Paperless approval option available
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    Customer Reviews

    HDFC Personal Loan Customer Care Number is Rated as "Great!" by 12717 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Personal Loan BYTES FROM OUR KITCHEN

    HDFC Personal Loan Customer Care - Overview

    HDFC Bank offers a wide range of banking products and services to its customers. To address the grievances and complaints faced by its customers, HDFC has set up a robust and dedicated customer care department to resolve those issues. Customers can get in touch with qualified customer care representatives for any kind of assistance which they require relating to personal loans which they have already taken or wish to take. There are various channels via which customers can contact the customer care such as email, voice calling and post. Customers can also visit any nearby HDFC branch to get help in resolving their query.

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    HDFC Bank Customer Care Numbers

    For customers residing in major cities such as Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai and Pune, the customer care number which the can dial on to get assistance is 6160 6161. Customers must remember to keep their Customer Identification Number (CIN) / Telephone Identification Number (TIN) / ATM or Debit Bearer Card and it’s connected PIN handy in order to access their account. This number can be reached at from 8 AM to 8 PM on all days (including bank holidays and Sundays as well).

    Online Assistance for Queries, Feedback or Complaints

    Customers can contact HDFC Bank customer care via email, phone, and post or by visiting the branch in person. Customers can email the customer care from the HDFC Bank website itself. Customers can also call the bank on their phone banking number for resolving any queries or complaints. You can also write in to the customer care at the following address:

    HDFC Bank Ltd., New Bldg; "A" Wing 2nd floor,

    26-A Narayan Properties, Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai- 400 072

    Grievance Redressal

    In the unlikely event that your query or complaint has not been resolved satisfactorily by the customer care, customers can get in touch with the bank’s Grievance Redressal Officer via email, call, or mail. Customers can send emails regarding the complaint from the HDFC bank website itself by filling up a form. They may also dial into the Call Centre at 1800 22 4060 (toll free from MTNL or BSNL landline). Calls can be made from Monday to Friday between 8 AM to 8 PM and on Saturday & Sunday from 8AM to 4PM. For banking products, the Grievance Redressal Officer can be reached at 022-28569303 from Monday to Friday between 9:30 AM to 6:30 PM and on Saturday from 9:30 AM to 1:30 PM. Customers can also mail their grievances to the Grievance Redressal Officer at the following address and will receive a response within 10 working days.

    Shrikant Shashikant Sapre (Grievance Redressal Officer)

    Grievance Redressal Cell, HDFC Bank Ltd,

    5th Floor, Tower B, Peninsula Business Park,

    Lower Parel West, Mumbai-400013.

    Principal Nodal Officer Details

    In case the grievance Redressal cell is not able to resolve your query, you may contact the bank’s Principal Nodal Officer located in your state via email or post. Emails can be directly sent to the concerned Nodal officer with the help of the online form on the HDFC website. If you wish to contact the Nodal Officer via post, following are the addresses of the Nodal officers located across India.

    Apply for Personal Loan
    Area of Operation Nodal Officer Contact Details
    Andhra Pradesh & Telangana HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad - 500 004 Tel: 040-66467217; Fax: 040-66026004 Phone Banking: 040 61606161 (Hyderabad) & 99494 93333 (Rest of AP).
    Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura. HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound (Between Darwin School and NEPPCO Bhawan), R G Baruah Road, Guwahati, Assam – 781005. Phone Banking: 9957193333 (Assam) & 1800 3453333 (Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura)
    Bihar & Jharkhand HDFC Bank Ltd, Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna, Bihar - 800001 Phone No.: 033-44065165; Phone Banking: (0612) 6160 616
    Delhi, J&K, Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel : 0124 4664245 PhoneBanking: 6160 6161(Delhi); 1800 180 4333 (J&K); 99359 03333 (Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh); 99962 43333 (Haryana districts of Pnchkula, Yamuna Nagar and Ambala)
    Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel : 079-66001069; Fax : 079-66001246 Phone Banking: 079 6160 6161 (Ahmedabad); 98982 71111 (Rest of Gujarat)
    Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar & Ambala Districts of Haryana. HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. Tel: 0172 -3924866; Fax: 0172- 3924997 Phone Banking: 6160 616 (Chandigarh); 98153 31111 (Punjab); 1800 180 4333 (Himachal Pradesh); 99962 43333 (Haryana)
    Karnataka HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 Mobile: 09342928584 Phone Banking: 080-6160 6161 (Bangalore); 9945863333 (Rest of Karnataka)
    Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram - 695010 Tel No - 9387642746; Fax No - 0471 3076894 Phone Banking: (Kochi) 6160 616, (Rest of Kerala) 98956 63333; (Union Territory of Puducherry {only Mahe Region}) 98406 73333
    Madhya Pradesh & Chhattisgarh HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (MP) Mobile :74898 60375; Phone Banking: 6160616 (Indore); 98936 03333 (Rest of Madhya Pradesh / Chhattisgarh)
    Maharashtra & Goa HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013. Tel - (022) 33958663 Phone Banking: 6160 6161 (Mumbai); 98906 03333 (Rest of Maharashtra & Goa).
    Orissa HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003 Phone Banking: 99379 03333
    Rajasthan HDFC Bank Ltd, A-8 Hanuman Nagar (A), Jaipur - 302021 Tel – 7073613331; Phone Banking: 0141-6160616 (Jaipur); 9875003333 (Rest of Rajasthan)
    Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman & Nicobar Islands HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. Tel no : 044 28616424; Fax : 044 28616409 Phone Banking: 6160 6161 (Chennai); 98406 73333 (Rest of Tamil Nadu / Pondicherry); 98310 73333 (Andaman & Nicobar Islands)
    Uttar Pradesh (excluding districts of Ghaziabad & Gautam Budh Nagar) and Uttaranchal HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No: 0522-3019135; Fax : 0522-3010243 Phone Banking: 0522 -6160 616 (Lucknow); 99359 03333 (Rest of Uttar Pradesh & Uttarakhand)
    West Bengal & Sikkim HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 Tel : 033-44065165; Fax : 033-30273620 Phone Banking: 6160 6161 (Kolkata); 98310 73333 (Rest of West Bengal / Sikkim)

    HDFC Bank Helpline Numbers

    City Helpline Number
    Ahmadabad +91 (79) 66307000
    Bengaluru +91 (80) 41183000
    Bhubaneswar +91 (674) 2395060
    Chandigarh +91 (172) 3989123
    Coimbatore +91 (422) 4301100
    Dehradun 18604204222
    Hyderabad +91 (40) 66475001
    Jaipur +91 9875088888
    Kochi +91 9387766666
    Kolkata +91 (33) 6655 6655
    Lucknow +91 (522) 3989123
    Madhya Pradesh +91 (731) 4433333
    Nagpur +91 (712) 2566000
    Nashik +91 (253) 6606000
    New Delhi +91 (11) 41115111
    Pune +91 (20) 25505000
    Raipur +91 (771) 4243100
    Surat +91 (261) 6711800
    Thiruvananthapuram +91 9995998000
    Vadodara +91 (265) 2308400

    HDFC Toll Free Number for NRI Customers

    For NRI customers who are existing HDFC Bank customers, the bank has set up special toll free numbers on which they can call to get assistance regarding banking products.

    • USA - 855-999-6061
    • Canada - 855-999-6061
    • Singapore - 800-101-2850
    • Other Countries - 91-2267606161
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  • Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The HDFC bank service is really good in concern to my personal loan. The customer service and the response was good with HDFC bank. The rate of interest is nominal with HDFC bank. I have choose the HDFC bank for my personal loan because of their low interest rate.
      Was this review helpful? 0
      , pune
      Reviewed on Jul 19, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      HDFC bank just took 2 days of time to disburse my personal loan. The customer service and the response is really good with HDFC bank. The only problem with HDFC bank is I need to pay back the loan EMI only through Cheque. The required loan amount has been approved and given . The rate of interest is nominal with HDFC bank.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 19, 2017
    • HDFC Bank Personal Loan
      "Average Service"
      0.5 4.0/5 "Great!"
      I didn't choose HDFC bank for the personal loan because of the interest rate and charges. The customer service and the response is good with HDFC bank. The rate of interest need to be reduced in future. The service rendered by HDFC Bank is very much average.
      Was this review helpful? 0
      , sonepat
      Reviewed on Jul 18, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have got a call from HDFC bank executive they have explained me about the product, they have promised me that they will give a call back but no one turned up in concern to my personal loan application. The service need to be quick and fast with bank . The rate of interest is nominal with HDFC bank.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 18, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      On a general note , I am happy with the service offered by HDFC. They gave response within 3 days of time. The customer service and the response was good with HDFC bank. I got to know about HDFC personal loan through a middlemen who supported me to get the loan. The rate of interest and the charges are better than ICICI bank. I would say HDFC bank gives very good service to their existing customers.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 18, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      HDFC bank hardly took 3 days of time for the loan disbursal. They have offered the loan with an interest rate of 13.5%. The customer service and the response was good with HDFC bank. The required loan amount has been disbursed. I am happy and satisfied with the loan amount offered.
      Was this review helpful? 0
      , ariyalur
      Reviewed on Jul 18, 2017
    • HDFC Bank Personal Loan
      "Approachable Service"
      0.5 5.0/5 "Blown Away!"
      HDFC has completed the personal loan process in one and a half week. Also, they did not ask for too many documents. The loan process was very prompt and it was very good. Moreover the interest rate provided was 11.5% which is good when compared with other banks. Overall the service rendered by them is really good.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 17, 2017
    • HDFC Bank Personal Loan
      "Good Process"
      0.5 5.0/5 "Blown Away!"
      It was a long back process with HDFC bank for the personal loan. I took this loan about two years ago. The bank quoted the corporate interest rate of 13.25%. The loan process went good with the bank and there was no challenge with the bank for the loan.
      Was this review helpful? 0
      , ankleshwar
      Reviewed on Jul 13, 2017
    • HDFC Bank Personal Loan
      "Response part has to be improved"
      0.5 1.0/5 "Really Bad"
      HDFC collected many documents from me like Aadhar card, pan card, bank statements, payslip, photos and cheque leaves etc. After collecting the documents there were no response from HDFC end. I tried reaching their landline number, which I got a call but call line was not connected. It would be great if they provides some direct mobile no to reach them for any queries.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Jul 13, 2017
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      HDFC bank quoted 10.99% of interest rate for the personal loan with the processing fee of .99%. WHen I checked for the loan with ICICI bank where they quoted 17.99%. So my personal loan is almost done with HDFC bank. I am completely happy with the service rendered by HDFC.
      Was this review helpful? 0
      , jamshedpur
      Reviewed on Jul 13, 2017
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      HDFC provided the personal loan in a form of preapproved loan. I got this loan with the interest rate of 18.25%. The bank sanctioned the loan on time and there was no issues during the loan process. Almost I had completed the loan, still few more EMIs are there to finish.
      Was this review helpful? 0
      , ariyalur
      Reviewed on Jul 13, 2017
    • HDFC Bank Personal Loan
      "Approachable "
      0.5 5.0/5 "Blown Away!"
      HDFC bank quoted 11.75% for the personal loan and I am comfortable with their rating so I applied with them for the loan. Now it is in process and I am getting good response and proper followups from the bank. Their customer service is good to approach.
      Was this review helpful? 3
      , salem
      Reviewed on Jul 12, 2017
    • HDFC Bank Personal Loan
      "Interest rate should be reduce"
      0.5 3.0/5 "Satisfactory"
      I didn't avail HDFC personal loan, because my requirement was fulfilled hence is no need to take it. But HDFC is very supportive they ready to sanction the required amount but I denied, service wise is also good, they have called and gave me list of documents for the personal loan.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jul 12, 2017
    • HDFC Bank Personal Loan
      "Better Service"
      0.5 3.5/5 "Pretty good"
      When I applied for the personal loan with HDFC bank. My requirement was not fulfilled. Actually I applied for 3.5 lakhs but the bank approved the loan for 1.5 lakhs so I dropped the plan. Otherwise the responses are good and they are very much approchable too,
      Was this review helpful? 0
      , pune
      Reviewed on Jul 12, 2017
    • HDFC Bank Personal Loan
      "Dissatisfied"
      0.5 1.0/5 "Really Bad"
      I had applied for personal loan with HDFC Bank and it has not been a satisfactory experience. I am not happy with the way they handle customers. They have contacted once and they have said my loan cannot be processed because they do not provide loan only for personal not for commercial use. This process was not accepted by the bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 12, 2017
    • HDFC Bank Personal Loan
      "Prompt Service"
      0.5 5.0/5 "Blown Away!"
      During the year 2013, I availed the personal loan from HDFC bank. The interest rate for the loan is around 12% which is nominal when compared with other banks. Even their customer service is very much approachable. The bank sanctioned the loan and it was very much on time.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jul 12, 2017
    • HDFC Bank Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I am going to get the loan amount from HDFC bank soon, the personal loan got approved within a week time and they are ready to disburse the loan at present. The rate of interest is nominal with HDFC . The customer service and the response is good with HDFC bank. I am very much happy with the loan amount which was offered by HDFC.
      Was this review helpful? 0
      , gulbarga
      Reviewed on Jul 12, 2017
    • HDFC Bank Personal Loan
      "Better service"
      0.5 5.0/5 "Blown Away!"
      I got a call from HDFC bank executive after applying for personal loan. They asked to submit all the required documents. The customer service and the response part with HDFC need to be quick and fast in future. The rate of interest is nominal with HDFC bank. I would say it is a better service.
      Was this review helpful? 0
      , khammam
      Reviewed on Jul 12, 2017
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I preferred HDFC bank for the personal loan and I applied for the loan with the help of third party website. But I had to postpon my plan and I am willing to take the loan during the month of November. Due to some reason I postponed it otherwise I do not have any issues with HDFC. In fact, I received good response from the bank.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 12, 2017
    • HDFC Bank Personal Loan
      "Good Experience"
      0.5 4.0/5 "Great!"
      I am a very happy customer of HDFC, they had taken only two to three days to process my loan application. Their executive also very supportive they came and collected the documents and they had completed the process in a good manner. I took the loan of Rs. 1.50 lakh for the tenure of two years with 11% of interest, HDFC charged me Rs.500 as a processing fee from the disbursement amount.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jul 12, 2017
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