Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • HDFC Personal Loan Customer Care Number is Rated as "Great!" by 13529 Users

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    HDFC Personal Loan Customer Care Number

    HDFC Personal Loan Customer Care - Overview

    HDFC Bank offers a wide range of banking products and services to its customers. To address the grievances and complaints faced by its customers, HDFC has set up a robust and dedicated customer care department to resolve those issues. Customers can get in touch with qualified customer care representatives for any kind of assistance which they require relating to personal loans which they have already taken or wish to take. There are various channels via which customers can contact the customer care such as email, voice calling and post. Customers can also visit any nearby HDFC branch to get help in resolving their query.

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    HDFC Bank Customer Care Numbers

    For customers residing in major cities such as Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai and Pune, the customer care number which the can dial on to get assistance is 6160 6161. Customers must remember to keep their Customer Identification Number (CIN) / Telephone Identification Number (TIN) / ATM or Debit Bearer Card and it’s connected PIN handy in order to access their account. This number can be reached at from 8 AM to 8 PM on all days (including bank holidays and Sundays as well).

    Online Assistance for Queries, Feedback or Complaints

    Customers can contact HDFC Bank customer care via email, phone, and post or by visiting the branch in person. Customers can email the customer care from the HDFC Bank website itself. Customers can also call the bank on their phone banking number for resolving any queries or complaints. You can also write in to the customer care at the following address:

    HDFC Bank Ltd., New Bldg; "A" Wing 2nd floor,

    26-A Narayan Properties, Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai- 400 072

    Grievance Redressal

    In the unlikely event that your query or complaint has not been resolved satisfactorily by the customer care, customers can get in touch with the bank’s Grievance Redressal Officer via email, call, or mail. Customers can send emails regarding the complaint from the HDFC bank website itself by filling up a form. They may also dial into the Call Centre at 1800 22 4060 (toll free from MTNL or BSNL landline). Calls can be made from Monday to Friday between 8 AM to 8 PM and on Saturday & Sunday from 8AM to 4PM. For banking products, the Grievance Redressal Officer can be reached at 022-28569303 from Monday to Friday between 9:30 AM to 6:30 PM and on Saturday from 9:30 AM to 1:30 PM. Customers can also mail their grievances to the Grievance Redressal Officer at the following address and will receive a response within 10 working days.

    Shrikant Shashikant Sapre (Grievance Redressal Officer)

    Grievance Redressal Cell, HDFC Bank Ltd,

    5th Floor, Tower B, Peninsula Business Park,

    Lower Parel West, Mumbai-400013.

    Principal Nodal Officer Details

    In case the grievance Redressal cell is not able to resolve your query, you may contact the bank’s Principal Nodal Officer located in your state via email or post. Emails can be directly sent to the concerned Nodal officer with the help of the online form on the HDFC website. If you wish to contact the Nodal Officer via post, following are the addresses of the Nodal officers located across India.

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    Area of Operation Nodal Officer Contact Details
    Andhra Pradesh & Telangana HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad - 500 004 Tel: 040-66467217; Fax: 040-66026004 Phone Banking: 040 61606161 (Hyderabad) & 99494 93333 (Rest of AP).
    Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura. HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound (Between Darwin School and NEPPCO Bhawan), R G Baruah Road, Guwahati, Assam – 781005. Phone Banking: 9957193333 (Assam) & 1800 3453333 (Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura)
    Bihar & Jharkhand HDFC Bank Ltd, Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna, Bihar - 800001 Phone No.: 033-44065165; Phone Banking: (0612) 6160 616
    Delhi, J&K, Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel : 0124 4664245 PhoneBanking: 6160 6161(Delhi); 1800 180 4333 (J&K); 99359 03333 (Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh); 99962 43333 (Haryana districts of Pnchkula, Yamuna Nagar and Ambala)
    Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel : 079-66001069; Fax : 079-66001246 Phone Banking: 079 6160 6161 (Ahmedabad); 98982 71111 (Rest of Gujarat)
    Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar & Ambala Districts of Haryana. HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. Tel: 0172 -3924866; Fax: 0172- 3924997 Phone Banking: 6160 616 (Chandigarh); 98153 31111 (Punjab); 1800 180 4333 (Himachal Pradesh); 99962 43333 (Haryana)
    Karnataka HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 Mobile: 09342928584 Phone Banking: 080-6160 6161 (Bangalore); 9945863333 (Rest of Karnataka)
    Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram - 695010 Tel No - 9387642746; Fax No - 0471 3076894 Phone Banking: (Kochi) 6160 616, (Rest of Kerala) 98956 63333; (Union Territory of Puducherry {only Mahe Region}) 98406 73333
    Madhya Pradesh & Chhattisgarh HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (MP) Mobile :74898 60375; Phone Banking: 6160616 (Indore); 98936 03333 (Rest of Madhya Pradesh / Chhattisgarh)
    Maharashtra & Goa HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013. Tel - (022) 33958663 Phone Banking: 6160 6161 (Mumbai); 98906 03333 (Rest of Maharashtra & Goa).
    Orissa HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003 Phone Banking: 99379 03333
    Rajasthan HDFC Bank Ltd, A-8 Hanuman Nagar (A), Jaipur - 302021 Tel – 7073613331; Phone Banking: 0141-6160616 (Jaipur); 9875003333 (Rest of Rajasthan)
    Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman & Nicobar Islands HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. Tel no : 044 28616424; Fax : 044 28616409 Phone Banking: 6160 6161 (Chennai); 98406 73333 (Rest of Tamil Nadu / Pondicherry); 98310 73333 (Andaman & Nicobar Islands)
    Uttar Pradesh (excluding districts of Ghaziabad & Gautam Budh Nagar) and Uttaranchal HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No: 0522-3019135; Fax : 0522-3010243 Phone Banking: 0522 -6160 616 (Lucknow); 99359 03333 (Rest of Uttar Pradesh & Uttarakhand)
    West Bengal & Sikkim HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 Tel : 033-44065165; Fax : 033-30273620 Phone Banking: 6160 6161 (Kolkata); 98310 73333 (Rest of West Bengal / Sikkim)

    HDFC Bank Helpline Numbers

    City Helpline Number
    Ahmadabad +91 (79) 66307000
    Bengaluru +91 (80) 41183000
    Bhubaneswar +91 (674) 2395060
    Chandigarh +91 (172) 3989123
    Coimbatore +91 (422) 4301100
    Dehradun 18604204222
    Hyderabad +91 (40) 66475001
    Jaipur +91 9875088888
    Kochi +91 9387766666
    Kolkata +91 (33) 6655 6655
    Lucknow +91 (522) 3989123
    Madhya Pradesh +91 (731) 4433333
    Nagpur +91 (712) 2566000
    Nashik +91 (253) 6606000
    New Delhi +91 (11) 41115111
    Pune +91 (20) 25505000
    Raipur +91 (771) 4243100
    Surat +91 (261) 6711800
    Thiruvananthapuram +91 9995998000
    Vadodara +91 (265) 2308400

    HDFC Toll Free Number for NRI Customers

    For NRI customers who are existing HDFC Bank customers, the bank has set up special toll free numbers on which they can call to get assistance regarding banking products.

    • USA - 855-999-6061
    • Canada - 855-999-6061
    • Singapore - 800-101-2850
    • Other Countries - 91-2267606161

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      The HDFC was good with their customer service as i took a personal loan from them . The rate of interest they provided was 10.5% and with zero processing fee they gave me a option of pre closure without any penalty charges that is one thing i liked about them . I took the loan this year 2017 i would say its a good experience .
      Was this review helpful? 0
      , mumbai
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Not satisfied"
      0.5 3.0/5 "Satisfactory"
      My personal loan was taken with HDFC bank 4 years back. The loan amount was 2.30 lakhs and the rate of interest was 18% which was very high than ICICI bank. The EMI period was 4 years. They didn't provide door step service for the documentation collection and the processing fee was 4,200 which is high and not satisfied.
      Was this review helpful? 0
      , pune
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 4.5/5 "Excellent!"
      I got my personal loan from HDFC Bank. My personal loan procedure was really smooth and HDFC Bank was good with processing the loan. It was a Paperless online application I submitted but I had to submit the hard copies of the documents. HDFC Bank offered me the loan around 10.99% as rate of interest and including insurance amount and processing fees they deducted around Rs. 4000 from my loan amount.
      Was this review helpful? 0
      , pune
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Not satisfied"
      0.5 3.0/5 "Satisfactory"
      My personal loan was taken with HDFC bank 4 years back. The loan amount was 2.30 lakhs and the rate of interest was 18% which was very high than ICICI bank. The EMI period was 4 years. They didn't provide door step service for the documentation collection and the processing fee was 4,200 which is high and not satisfied.
      Was this review helpful? 0
      , pune
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      When I applied for the personal loan with HDFC Bank, they disbursed the loan within 24 hours at the rate of interest of 12% or 13%. The total tenure of this personal loan is 3 years. This loan gets over by September 2018 but I have decided to fore close the loan within 2 - 3 months. There is a 2 % pre-closure of the outstanding balance. According to me there should not be any pre-closure charges for the customers who have completed 1 year of the loan period.
      Was this review helpful? 0
      , kolhapur
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Personal loan"
      0.5 4.0/5 "Great!"
      Long back, I had taken a personal loan from HDFC Bank. I had received the NOC from them on time and there was no charges for the same. I had made a foreclosure of the loan and the charges are amounting to 2% on the outstanding principle amount...
      Was this review helpful? 0
      , chennai
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Good service "
      0.5 5.0/5 "Blown Away!"
      I had applied for a personal loan for an amount of 0.75lakhs with nominal rate of interest.customer service is good they had responded on time to my doubts.loan were processed within a short span of time.Overall had a good experience with hdfc.
      Was this review helpful? 0
      , chennai
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      I have approached HDFC bank for personal loan. The customer service is good and the response was fast. The representative very supportive. The rate of interest is too high, they charge 16%. I have submitted the documents online and also executive collected the hardcopy.
      Was this review helpful? 0
      , indore
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I am a previlage customer of HDFC Bank, I have taken personal loan 1 year back. They provided doorstep for the documentation, They have charged nominal interst rate. It took 4 to 5 days for the loan disbursement. I am happy with the customer service. EMI payment is auto debited from my salary account.
      Was this review helpful? 0
      , kolkata
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      It was a very nice experience with HDFC bank on my personal loan. The rate of interest was nominal.They have disbursed the loan on time. The documents collected by the executive at doorstep. I cannot preclose the before 1 year, there should be no timeline on that.
      Was this review helpful? 0
      , kolkata
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      My personal loan is with HDFC bank.The process was pretty fast and the documentation was not much as I am an existing customer. The after loan services are also good, the EMI was taken at the right time and no issues till date. They were also normal on the interest and charges.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Best banking"
      0.5 5.0/5 "Blown Away!"
      I had applied for a personal loan with HDFC bank for an amount of 1.50lakhs with an interest rate of 12.99%.They took nearly7 days to process my application request.bank responded on time without much delay.My only concern about the interest rate is very high as compared tom other banks.
      Was this review helpful? 0
      , mumbai
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I applied a personal loan with HDFC Bank. HDFC Bank offered me the personal loan with 11.49% as rate of interest which is normal when compared with other banks. Everything was followed up correctly. HDFC Bank disbursed my loan within 5 days. There was a deduction in my loan amount around Rs. 900 - Rs. 1200.
      Was this review helpful? 0
      , mumbai
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "It was very bad"
      0.5 2.0/5 "Expected more"
      I applied for a Personal Loan with HDFC bank and felt the experience to be pretty bad. I was in a need of money little urgently, that's the reason I went with paperless approval. Even after having the option, the whole loan process took almost 3 weeks to complete. Even after getting the loan, for the payment of my first month EMI I had to face issues. They need to improve a lot.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "DISSATISFIED"
      0.5 1.0/5 "Really Bad"
      I have approached HDFC Bank for personal loan and the process to get the loan is kind of okay. The disbursement was on time was one week. The interest rate is 18% which is very way high and processing charges was 2%. To be frank I did not like their services I have told them to start my EMI 3rd day after my salary date they said yes, but no use of telling they have mention the first day of the salary later called customer care for help they said straight away, it cannot be changed, because this might hit my credit score, because of cheque bounce.
      Was this review helpful? 0
      , nizamabad
      Reviewed on Oct 16, 2017
    • HDFC Bank Personal Loan
      "Overall good"
      0.5 4.0/5 "Great!"
      I have taken a personal loan from HDFC Bank. I got through with the loan through an online channel. I got a rate of around 11% because this channel was able to pull it through. The process at the bank is good and they were on time to collect the documents and disburse the loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 15, 2017
    • HDFC Bank Personal Loan
      "Average service"
      0.5 1.0/5 "Really Bad"
      The HDFC bank offered me a personal loan with the very high interest rates, so that was the reason I haven't got the loan from HDFC bank . The customer service is good , only thing is they need to decrease their interest rate to increase their number of customers.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 15, 2017
    • HDFC Bank Personal Loan
      "Services are excellent"
      0.5 5.0/5 "Blown Away!"
      I do not mind the high interest rates and charges that HDFC Bank offers on the personal loan as I am very happy with the customer services and response. Because the customer needs to be acknowledged when ever he reaches out to the bank and he needs to get a proper response. I get the best of services at this bank.
      Was this review helpful? 0
      , jaipur
      Reviewed on Oct 15, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The HDFC bank has disbursed my loan amount within 7 days of time, but initially they have promised that they will disburse my loan within 3 to 4 days of time. The customer support was good with HDFC bank. The rate of interest is nominal with HDFC bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 15, 2017
    • HDFC Bank Personal Loan
      "Fast Approval"
      0.5 4.0/5 "Great!"
      HDFC offered me a personal loan based on my salary account. The documents are collected by the executive at doorstep. The have disbursed the loan on 5 to 6 days. Rate of interest was high, the bank has charged me 18%. The preclosure and part payment option was good when it comes to HDFC.
      Was this review helpful? 0
      , new delhi
      Reviewed on Oct 15, 2017
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