Multiple banks. Different interest rates. Call it a "conflict of interest".
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    We found 1 HDFC Personal Loan Customer Care Number

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    10.99% - 19.8% Fixed
    Up to 2% One time fee
    25L Max
    1-5 years
    Response Time Within 30 minutes
    Paperless approval option available
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    Customer Reviews

    HDFC Personal Loan Customer Care Number is Rated as "Great!" by 12882 Users

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    Promised Interest Rate

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    Personal Loan BYTES FROM OUR KITCHEN

    HDFC Personal Loan Customer Care - Overview

    HDFC Bank offers a wide range of banking products and services to its customers. To address the grievances and complaints faced by its customers, HDFC has set up a robust and dedicated customer care department to resolve those issues. Customers can get in touch with qualified customer care representatives for any kind of assistance which they require relating to personal loans which they have already taken or wish to take. There are various channels via which customers can contact the customer care such as email, voice calling and post. Customers can also visit any nearby HDFC branch to get help in resolving their query.

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    HDFC Bank Customer Care Numbers

    For customers residing in major cities such as Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai and Pune, the customer care number which the can dial on to get assistance is 6160 6161. Customers must remember to keep their Customer Identification Number (CIN) / Telephone Identification Number (TIN) / ATM or Debit Bearer Card and it’s connected PIN handy in order to access their account. This number can be reached at from 8 AM to 8 PM on all days (including bank holidays and Sundays as well).

    Online Assistance for Queries, Feedback or Complaints

    Customers can contact HDFC Bank customer care via email, phone, and post or by visiting the branch in person. Customers can email the customer care from the HDFC Bank website itself. Customers can also call the bank on their phone banking number for resolving any queries or complaints. You can also write in to the customer care at the following address:

    HDFC Bank Ltd., New Bldg; "A" Wing 2nd floor,

    26-A Narayan Properties, Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai- 400 072

    Grievance Redressal

    In the unlikely event that your query or complaint has not been resolved satisfactorily by the customer care, customers can get in touch with the bank’s Grievance Redressal Officer via email, call, or mail. Customers can send emails regarding the complaint from the HDFC bank website itself by filling up a form. They may also dial into the Call Centre at 1800 22 4060 (toll free from MTNL or BSNL landline). Calls can be made from Monday to Friday between 8 AM to 8 PM and on Saturday & Sunday from 8AM to 4PM. For banking products, the Grievance Redressal Officer can be reached at 022-28569303 from Monday to Friday between 9:30 AM to 6:30 PM and on Saturday from 9:30 AM to 1:30 PM. Customers can also mail their grievances to the Grievance Redressal Officer at the following address and will receive a response within 10 working days.

    Shrikant Shashikant Sapre (Grievance Redressal Officer)

    Grievance Redressal Cell, HDFC Bank Ltd,

    5th Floor, Tower B, Peninsula Business Park,

    Lower Parel West, Mumbai-400013.

    Principal Nodal Officer Details

    In case the grievance Redressal cell is not able to resolve your query, you may contact the bank’s Principal Nodal Officer located in your state via email or post. Emails can be directly sent to the concerned Nodal officer with the help of the online form on the HDFC website. If you wish to contact the Nodal Officer via post, following are the addresses of the Nodal officers located across India.

    Apply for Personal Loan
    Area of Operation Nodal Officer Contact Details
    Andhra Pradesh & Telangana HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad - 500 004 Tel: 040-66467217; Fax: 040-66026004 Phone Banking: 040 61606161 (Hyderabad) & 99494 93333 (Rest of AP).
    Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura. HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound (Between Darwin School and NEPPCO Bhawan), R G Baruah Road, Guwahati, Assam – 781005. Phone Banking: 9957193333 (Assam) & 1800 3453333 (Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura)
    Bihar & Jharkhand HDFC Bank Ltd, Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna, Bihar - 800001 Phone No.: 033-44065165; Phone Banking: (0612) 6160 616
    Delhi, J&K, Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel : 0124 4664245 PhoneBanking: 6160 6161(Delhi); 1800 180 4333 (J&K); 99359 03333 (Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh); 99962 43333 (Haryana districts of Pnchkula, Yamuna Nagar and Ambala)
    Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel : 079-66001069; Fax : 079-66001246 Phone Banking: 079 6160 6161 (Ahmedabad); 98982 71111 (Rest of Gujarat)
    Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar & Ambala Districts of Haryana. HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. Tel: 0172 -3924866; Fax: 0172- 3924997 Phone Banking: 6160 616 (Chandigarh); 98153 31111 (Punjab); 1800 180 4333 (Himachal Pradesh); 99962 43333 (Haryana)
    Karnataka HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 Mobile: 09342928584 Phone Banking: 080-6160 6161 (Bangalore); 9945863333 (Rest of Karnataka)
    Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram - 695010 Tel No - 9387642746; Fax No - 0471 3076894 Phone Banking: (Kochi) 6160 616, (Rest of Kerala) 98956 63333; (Union Territory of Puducherry {only Mahe Region}) 98406 73333
    Madhya Pradesh & Chhattisgarh HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (MP) Mobile :74898 60375; Phone Banking: 6160616 (Indore); 98936 03333 (Rest of Madhya Pradesh / Chhattisgarh)
    Maharashtra & Goa HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013. Tel - (022) 33958663 Phone Banking: 6160 6161 (Mumbai); 98906 03333 (Rest of Maharashtra & Goa).
    Orissa HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003 Phone Banking: 99379 03333
    Rajasthan HDFC Bank Ltd, A-8 Hanuman Nagar (A), Jaipur - 302021 Tel – 7073613331; Phone Banking: 0141-6160616 (Jaipur); 9875003333 (Rest of Rajasthan)
    Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman & Nicobar Islands HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. Tel no : 044 28616424; Fax : 044 28616409 Phone Banking: 6160 6161 (Chennai); 98406 73333 (Rest of Tamil Nadu / Pondicherry); 98310 73333 (Andaman & Nicobar Islands)
    Uttar Pradesh (excluding districts of Ghaziabad & Gautam Budh Nagar) and Uttaranchal HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No: 0522-3019135; Fax : 0522-3010243 Phone Banking: 0522 -6160 616 (Lucknow); 99359 03333 (Rest of Uttar Pradesh & Uttarakhand)
    West Bengal & Sikkim HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 Tel : 033-44065165; Fax : 033-30273620 Phone Banking: 6160 6161 (Kolkata); 98310 73333 (Rest of West Bengal / Sikkim)

    HDFC Bank Helpline Numbers

    City Helpline Number
    Ahmadabad +91 (79) 66307000
    Bengaluru +91 (80) 41183000
    Bhubaneswar +91 (674) 2395060
    Chandigarh +91 (172) 3989123
    Coimbatore +91 (422) 4301100
    Dehradun 18604204222
    Hyderabad +91 (40) 66475001
    Jaipur +91 9875088888
    Kochi +91 9387766666
    Kolkata +91 (33) 6655 6655
    Lucknow +91 (522) 3989123
    Madhya Pradesh +91 (731) 4433333
    Nagpur +91 (712) 2566000
    Nashik +91 (253) 6606000
    New Delhi +91 (11) 41115111
    Pune +91 (20) 25505000
    Raipur +91 (771) 4243100
    Surat +91 (261) 6711800
    Thiruvananthapuram +91 9995998000
    Vadodara +91 (265) 2308400

    HDFC Toll Free Number for NRI Customers

    For NRI customers who are existing HDFC Bank customers, the bank has set up special toll free numbers on which they can call to get assistance regarding banking products.

    • USA - 855-999-6061
    • Canada - 855-999-6061
    • Singapore - 800-101-2850
    • Other Countries - 91-2267606161
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  • Personal Loan Reviews

    • HDFC Bank Personal Loan
      "They should be transparent in their process"
      0.5 2.5/5 "Just OK"
      HDFC did not meet my expectation, they told me 12% of interest but charged me 13% for the principle amount of Rs. 4 lakhs for the tenure of four years, whatever they committed they have not provided that, Hence I am not that much happy with their service.
      Was this review helpful? 0
      , pune
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "Moderate Service"
      0.5 3.5/5 "Pretty good"
      Interest rate is something moderate when compared with other banks. I approached HDFC bank for my personal loan and got the loan from the bank without any issues. All I do have savings account with the same bank and I never faced any issues with the bank till date.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "Good process"
      0.5 4.0/5 "Great!"
      HDFC offered a good interest rate when I had applied for the personal loan. The bank handled the entire loan process promptly and they had delivered such a good service which is really approachable. Customer support is really good and helpful.
      Was this review helpful? 0
      , pune
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "Happy with the interest rate"
      0.5 4.0/5 "Great!"
      I am happy to share my experience about HDFC bank for the personal loan process. The rate of interest which is of 10.40% for the loan and it is too good than the other banks. Entire loan process was fine. The process was quite fast and the customer service and support is much approachable.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "Moderate Service"
      0.5 3.0/5 "Satisfactory"
      I thought the interest rate for the personal loan would be around 13 to 14% and I had expected the same when I was applying for the loan. But the HDFC quoted 15% for the personal loan so it is little higher than the other banks in the market. Apart the interest rate, rest of the services are good.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I had a loan experience from HDFC bank about 4 years ago. They have disbursed my loan within 15 days of time. The rate of interest was high when compared with others. The processing fee and the additional charges are also high with HDFC personal loan. The required loan amount has been disbursed and I am satisfied with it.
      Was this review helpful? 0
      , pune
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "Very quick process"
      0.5 3.0/5 "Satisfactory"
      Received a Personal loan from HDFC bank a year ago. The customer service was good with HDFC , they gave proper response in concern to my personal loan. They have approved my loan and disbursed it within a day time, because I have applied through HDFC net banking. It is a pre approved loan. Around 1 % they have made in my loan processing fee and charges. The interest rate was nominal when I was getting the loan from HDFC bank. I am satisfied with the loan amount.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "Interest rate is high"
      0.5 2.5/5 "Just OK"
      A drawback of HDFC bank is the interest rate. I have the personal loan with HDFC bank with 15% of interest rate. In that way, Standard Chartered bank is good because they provided lower interest rate than HDFC bank. But when it comes to the service, HDFC is good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "Good rate of interest "
      0.5 5.0/5 "Blown Away!"
      When compared to ICICI the rate of interest in HDFC bank is low, I am extremely happy that I completed the loan with in a span of two years. The service and documentation process was very good with HDFC when compared to ICICI.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "Good experience but system should be updated"
      0.5 4.5/5 "Excellent!"
      I am very fine with loan process of HDFC, everything is good. But after my loan disbursement. I were getting a call from same bank for new personal loan. I hope they were not updated their system, they should work on it. Remaining all good and satisfactory.
      Was this review helpful? 0
      , mumbai
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      HDFC giving good service, I have taken personal loan last year, at the time they offered me the interest rate of 11.49% for the principal amount of Rs.15 lakhs. HDFC gave me the tenure period of four year, entirely I am quite happy with HDFC as it provides competitive rate as per the market.
      Was this review helpful? 0
      , mumbai
      Reviewed on Aug 21, 2017
    • HDFC Bank Personal Loan
      "AVERAGE"
      0.5 3.0/5 "Satisfactory"
      I was about to take a personal loan from HDFC I received call from bank and they asked all the details later I told i required the loan of 2 to 3 lakhs but the bankers said they cannot offer that much, So later on I told them Iam not interested
      Was this review helpful? 0
      , nizamabad
      Reviewed on Aug 20, 2017
    • HDFC Bank Personal Loan
      "DISSATISFIED"
      0.5 5.0/5 "Blown Away!"
      HDFC bank personal loan was kind of ok for me because of their customer service and their assistance what they provide is a better one but they have contacted very later the loan amount I had idea of talking it 2.50 so I have approached direct to the bank and opted for the personal loan
      Was this review helpful? 0
      , hoshiarpur
      Reviewed on Aug 20, 2017
    • HDFC Bank Personal Loan
      "DISSATISFIED"
      0.5 1.0/5 "Really Bad"
      I have got the personal loan with the HDFC bank and the rate of interest was around 15% There was some discrepancies with the customer service, I have asked them tenured for 5 years bu they have offered me 3 years later I called them nay time no answer, over all it was very bad experience and will not recommend anyone for this.
      Was this review helpful? 0
      , mumbai
      Reviewed on Aug 20, 2017
    • HDFC Bank Personal Loan
      "Not recommendable product"
      0.5 1.0/5 "Really Bad"
      HDFC loan sanctioning process was fast but interest rate was high and their executive was not upto the mark. I have missed two payment because financial issue but their recovery agent did not understand that, they spoke very rude on call . Therefore, I am very dissatisfied with their service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 19, 2017
    • HDFC Bank Personal Loan
      "Approachable"
      0.5 3.0/5 "Satisfactory"
      Exactly in the last year I had taken the personal loan from HDFC bank. I could not remember the interest rate accurately but at that time I had received the loan in expected time. The process was quick. Customer service is approachable as always.
      Was this review helpful? 0
      , salem
      Reviewed on Aug 19, 2017
    • HDFC Bank Personal Loan
      "Nice Experience"
      0.5 5.0/5 "Blown Away!"
      HDFC Bank has been good in the personal loan process. It was overall nice and it was on time as well. The documentation was collected from my residence and it was as promised. The rate of interest was around 13% and the processing charges were very much normal.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 19, 2017
    • HDFC Bank Personal Loan
      "Fast process"
      0.5 5.0/5 "Blown Away!"
      The personal loan process was done within three to four business days. HDFC Bank has been good and the executive came to my doorstep and collected the documents which was a excellent service. The interest rate and the processing charges was also nominal.
      Was this review helpful? 0
      , shyamnagar
      Reviewed on Aug 19, 2017
    • HDFC Bank Personal Loan
      "Nice Experience"
      0.5 5.0/5 "Blown Away!"
      I am comfortable and happy with HDFC Bank and the overall experience is good. I have taken a personal loan and the customer services are good. They were responsive as the process was on time. The interest rate and processing charges were very much normal.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 19, 2017
    • HDFC Bank Personal Loan
      "Prompt in all aspects"
      0.5 4.0/5 "Great!"
      Previous to Capital First, I had taken the personal loan from HDFC bank. HDFC has proper channels for all kind of financial services. There is no place for wrong commitments. Even they never ever disconnect the call if the customer is talking to them. Such a fantastic service. Moreover, they have a brilliant customer support team.
      Was this review helpful? 0
      , chennai
      Reviewed on Aug 19, 2017
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