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  • HDFC Personal Loan Customer Care Number is Rated as "Great!" by 14832 Users

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    HDFC Personal Loan Customer Care Number

    HDFC Bank offers a wide range of banking products and services to its customers. To address the grievances and complaints faced by its customers, HDFC has set up a robust and dedicated customer care department to resolve those issues. Customers can get in touch with qualified customer care representatives for any kind of assistance which they require relating to personal loans which they have already taken or wish to take. There are various channels via which customers can contact the customer care such as email, voice calling and post. Customers can also visit any nearby HDFC branch to get help in resolving their query.

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    HDFC Bank Customer Care Numbers

    For customers residing in major cities such as Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai and Pune, the customer care number which the can dial on to get assistance is 6160 6161. Customers must remember to keep their Customer Identification Number (CIN) / Telephone Identification Number (TIN) / ATM or Debit Bearer Card and it’s connected PIN handy in order to access their account. This number can be reached at from 8 AM to 8 PM on all days (including bank holidays and Sundays as well).

    Online Assistance for Queries, Feedback or Complaints

    Customers can contact HDFC Bank customer care via email, phone, and post or by visiting the branch in person. Customers can email the customer care from the HDFC Bank website itself. Customers can also call the bank on their phone banking number for resolving any queries or complaints. You can also write in to the customer care at the following address:

    HDFC Bank Ltd., New Bldg; "A" Wing 2nd floor,

    26-A Narayan Properties, Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai- 400 072

    Grievance Redressal

    In the unlikely event that your query or complaint has not been resolved satisfactorily by the customer care, customers can get in touch with the bank’s Grievance Redressal Officer via email, call, or mail. Customers can send emails regarding the complaint from the HDFC bank website itself by filling up a form. They may also dial into the Call Centre at 1800 22 4060 (toll free from MTNL or BSNL landline). Calls can be made from Monday to Friday between 8 AM to 8 PM and on Saturday & Sunday from 8AM to 4PM. For banking products, the Grievance Redressal Officer can be reached at 022-28569303 from Monday to Friday between 9:30 AM to 6:30 PM and on Saturday from 9:30 AM to 1:30 PM. Customers can also mail their grievances to the Grievance Redressal Officer at the following address and will receive a response within 10 working days.

    Shrikant Shashikant Sapre (Grievance Redressal Officer)

    Grievance Redressal Cell, HDFC Bank Ltd,

    5th Floor, Tower B, Peninsula Business Park,

    Lower Parel West, Mumbai-400013.

    Principal Nodal Officer Details

    In case the grievance Redressal cell is not able to resolve your query, you may contact the bank’s Principal Nodal Officer located in your state via email or post. Emails can be directly sent to the concerned Nodal officer with the help of the online form on the HDFC website. If you wish to contact the Nodal Officer via post, following are the addresses of the Nodal officers located across India.

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    Area of Operation Nodal Officer Contact Details
    Andhra Pradesh & Telangana HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad - 500 004 Tel: 040-66467217; Fax: 040-66026004 Phone Banking: 040 61606161 (Hyderabad) & 99494 93333 (Rest of AP).
    Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura. HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound (Between Darwin School and NEPPCO Bhawan), R G Baruah Road, Guwahati, Assam – 781005. Phone Banking: 9957193333 (Assam) & 1800 3453333 (Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura)
    Bihar & Jharkhand HDFC Bank Ltd, Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna, Bihar - 800001 Phone No.: 033-44065165; Phone Banking: (0612) 6160 616
    Delhi, J&K, Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel : 0124 4664245 PhoneBanking: 6160 6161(Delhi); 1800 180 4333 (J&K); 99359 03333 (Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh); 99962 43333 (Haryana districts of Pnchkula, Yamuna Nagar and Ambala)
    Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel : 079-66001069; Fax : 079-66001246 Phone Banking: 079 6160 6161 (Ahmedabad); 98982 71111 (Rest of Gujarat)
    Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar & Ambala Districts of Haryana. HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. Tel: 0172 -3924866; Fax: 0172- 3924997 Phone Banking: 6160 616 (Chandigarh); 98153 31111 (Punjab); 1800 180 4333 (Himachal Pradesh); 99962 43333 (Haryana)
    Karnataka HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 Mobile: 09342928584 Phone Banking: 080-6160 6161 (Bangalore); 9945863333 (Rest of Karnataka)
    Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram - 695010 Tel No - 9387642746; Fax No - 0471 3076894 Phone Banking: (Kochi) 6160 616, (Rest of Kerala) 98956 63333; (Union Territory of Puducherry {only Mahe Region}) 98406 73333
    Madhya Pradesh & Chhattisgarh HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (MP) Mobile :74898 60375; Phone Banking: 6160616 (Indore); 98936 03333 (Rest of Madhya Pradesh / Chhattisgarh)
    Maharashtra & Goa HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013. Tel - (022) 33958663 Phone Banking: 6160 6161 (Mumbai); 98906 03333 (Rest of Maharashtra & Goa).
    Orissa HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003 Phone Banking: 99379 03333
    Rajasthan HDFC Bank Ltd, A-8 Hanuman Nagar (A), Jaipur - 302021 Tel – 7073613331; Phone Banking: 0141-6160616 (Jaipur); 9875003333 (Rest of Rajasthan)
    Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman & Nicobar Islands HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. Tel no : 044 28616424; Fax : 044 28616409 Phone Banking: 6160 6161 (Chennai); 98406 73333 (Rest of Tamil Nadu / Pondicherry); 98310 73333 (Andaman & Nicobar Islands)
    Uttar Pradesh (excluding districts of Ghaziabad & Gautam Budh Nagar) and Uttaranchal HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No: 0522-3019135; Fax : 0522-3010243 Phone Banking: 0522 -6160 616 (Lucknow); 99359 03333 (Rest of Uttar Pradesh & Uttarakhand)
    West Bengal & Sikkim HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 Tel : 033-44065165; Fax : 033-30273620 Phone Banking: 6160 6161 (Kolkata); 98310 73333 (Rest of West Bengal / Sikkim)

    HDFC Bank Helpline Numbers

    City Helpline Number
    Ahmadabad +91 (79) 66307000
    Bengaluru +91 (80) 41182000
    Bhubaneswar +91 (674) 6633300
    Chandigarh +91 (172) 3989123
    Coimbatore +91 (422) 4301100
    Dehradun 18604204222
    Hyderabad +91 (40) 66475001
    Jaipur +91 9875088888
    Kochi +91 9387766666
    Kolkata +91 (33) 6655 6655
    Lucknow +91 (522) 3989123
    Madhya Pradesh +91 (731) 4433333
    Nagpur +91 (712) 2566000
    Nashik +91 (253) 6606000
    New Delhi +91 (11) 41115111
    Pune +91 (20) 25505000
    Raipur +91 (771) 4243100
    Surat +91 (261) 6711800
    Thiruvananthapuram 0471 - 3020300
    Vadodara +91 (265) 2308400

    HDFC Toll Free Number for NRI Customers

    For NRI customers who are existing HDFC Bank customers, the bank has set up special toll free numbers on which they can call to get assistance regarding banking products.

    • USA - 855-999-6061
    • Canada - 855-999-6061
    • Singapore - 800-101-2850
    • Other Countries - 91-2267606161

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      It has been a very good experience with them and the process in getting the loan has been very good. The security with them had been good and i am satisfied with the loan amount which they had provided. The interest rate has been good with them and the whole process had been good. It has been almost two to three months since i have taken the loan.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 19, 2018
    • HDFC Bank Personal Loan
      "Best"
      0.5 4.0/5 "Great!"
      Interest rate is around 17.5% for the personal loan with the HDFC bank. I would like to say that the response is good one for me with them and the processing charges are on higher end like its around 7000 Rupees.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Jun 19, 2018
    • HDFC Bank Personal Loan
      "Wonderful"
      0.5 4.0/5 "Great!"
      Rate of interest is around 11% for the personal loan with the HDFC bank. I would like to say that the processing charges are on higher end. Apart from that everything is good one with the HDFC bank for the personal loan.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 19, 2018
    • HDFC Bank Personal Loan
      "Good "
      0.5 3.0/5 "Satisfactory"
      Customer service is good one with the HDFC bank for the personal loan. I would like to say that the rate of interest is higher than, which they have promised. Everything is better one with the HDFC bank for the personal loan with them.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 19, 2018
    • HDFC Bank Personal Loan
      "Wonderful"
      0.5 5.0/5 "Blown Away!"
      Rate of interest is around 18.7% for the personal loan with the HDFC bank. I would like to say that the response is good one with the HDFC bank. I am happy with the HDFC bank as such, also I dont have any issues with them till now.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Jun 19, 2018
    • HDFC Bank Personal Loan
      "Wonderful"
      0.5 5.0/5 "Blown Away!"
      Customer service is good one with the HDFC bank. Response is good one for me with them for the personal loan. The loan amount got disbursed within fifteen days of time. Everything is better one with the HDFC bank and I really dont have any issues on it.
      Was this review helpful? 0
      , karimnagar
      Reviewed on Jun 19, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      My personal loan was taken with HDFC bank 1 month back. The loan amount was 1,25,000 and the interest rate was 16% which is very high than other banks. The customer service and responses was up to the mark. Its a paperless approval and its a very quick process. The processing fee was nominal.My experience was good.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 19, 2018
    • HDFC Bank Personal Loan
      "Average Loan Experience"
      0.5 4.0/5 "Great!"
      The interest rates are little bit high. It is not easy to contact the customer care executive directly. They are charging more processing fee whatever i expected. They have provided me a interest rate of 15%. I have applied a personal loan 8.37 lakhs. I am paying the EMI of Rs. 21,500. I will not recommend this personal loan to others.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 18, 2018
    • HDFC Bank Personal Loan
      "Not satisfied"
      0.5 3.0/5 "Satisfactory"
      I have taken personal loan from the Hdfc bank which i have applied through mobile banking which instantly got approved . Am not satisfied with the rate of interest which they have provided . They charged Rs 3000 for processing fees with the tenure period of 2 years . Am overall not satisfied with their customer service and response.
      Was this review helpful? 0
      , noida
      Reviewed on Jun 18, 2018
    • HDFC Bank Personal Loan
      "Need to reduce charges"
      0.5 5.0/5 "Blown Away!"
      My personal loan experience was good with HDFC bank, the loan amount was for Rs 2.5 lakhs with high interest rate when compared to other banks. They charge 2% for precloisure of the loan. Customer service was good with HDFC bank and the tenure for this loan is 3 years.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 18, 2018
    • HDFC Bank Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with HDFC bank and the loan experience was good, the loan amount was for Rs 2 lakhs with 15% interest rate which is normal rate when compared to other banks. My loan was credited to my account within 10 seconds and the tenure for this loan is 2 years.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 18, 2018
    • HDFC Bank Personal Loan
      "Average Experience with HDFC"
      0.5 4.0/5 "Great!"
      The Problems with HDFC they are big bank in the private sector. They are not very prior in the loan sector. Post processing the loan, it was good. I have got a loan on time. They have t maintain a TAT time for the loan delivery. Quite improvement to be required in the documentation part. The application form is too lengthy. It has to reduced. Once, i mailed to them, the response is very prompt. The insurance documents not arrived for my loan.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 18, 2018
    • HDFC Bank Personal Loan
      "They Good in whatever the services they provided"
      0.5 5.0/5 "Blown Away!"
      Ihave applied the Personal Loan in HDFC. My tenure period is going to my by next month. The HDFC has not given any false statement.Whatever they have committed to me they have done to me. I have applied a personal loan of Rs. 3.30 Lakhs. The processing fee is 1%. They offered me a interest rate of 11%. Overall, I'm happy about the loan experience.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 18, 2018
    • HDFC Bank Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with HDFC bank and the experience was good, the rate of interest was nominal when compared to other banks. The process was smooth and i received my loan amount on time. Customer service was good with HDFC bank and the tenure period is 3 years.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 18, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the HDFC bank. The whole loan process was easy and hassle free. The loan amount was 1 lac and the agent took care of the whole documentation. It was a smooth loan experience with the HDFC and the interest rate was also nominal.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 18, 2018
    • HDFC Bank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have taken personal loan from the HDFC bank , I am not satisfied with the rate of interest as it is 12.5% which is quiet high . Where the processing fees are 1%. They took 5 to 10 days for approval . They provided 1 year of tenure period and making the payment through ECS . As its instant loan process am satisfied with their customer service and response.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 17, 2018
    • HDFC Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Customer service is an excellent one for me with the HDFC bank for the personal loan. The loan amount got disbursed within fifteen to twenty minutes of time. I am happy with the HDFC bank till now. All of the aspects are better too with the HDFC bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 16, 2018
    • HDFC Bank Personal Loan
      "Excellent "
      0.5 4.0/5 "Great!"
      Interest rate is around 11% for the personal loan with the HDFC bank. Customer service is nice one for me with the HDFC bank. Within two to three days of time, the loan amount got disbursed from the HDFC bank. I am happy with them as such.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 16, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the HDFC bank for 3 lac, I applied for the loan via Internet banking. I got the loan instantly credited to the account. The interest rate is high 14.5%. Overall it has been a good experience with the personal loan application.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Jun 14, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal for 5 Lacs from the HDFC bank, I got the loan amount with in 12 days.I applied for the loan Online and it was disbursed to my account. I pay Monthly 11000. The interest rate is comparatively low. Overall it has been a smooth loan experience with the HDFC bank.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jun 14, 2018
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