Multiple banks. Different interest rates. Call it a "conflict of interest".
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    We found 1 HDFC Personal Loan Customer Care Number

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    10.99% - 19.8% Fixed
    Up to 2.5% One time fee
    25L Max
    1-5 years
    Response Time Within 30 minutes
    Paperless approval option available
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    Customer Reviews

    HDFC Personal Loan Customer Care Number is Rated as "Great!" by 12586 Users

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    Promised Interest Rate

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    Personal Loan BYTES FROM OUR KITCHEN

    HDFC Personal Loan Customer Care - Overview

    HDFC Bank offers a wide range of banking products and services to its customers. To address the grievances and complaints faced by its customers, HDFC has set up a robust and dedicated customer care department to resolve those issues. Customers can get in touch with qualified customer care representatives for any kind of assistance which they require relating to personal loans which they have already taken or wish to take. There are various channels via which customers can contact the customer care such as email, voice calling and post. Customers can also visit any nearby HDFC branch to get help in resolving their query.

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    HDFC Bank Customer Care Numbers

    For customers residing in major cities such as Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai and Pune, the customer care number which the can dial on to get assistance is 6160 6161. Customers must remember to keep their Customer Identification Number (CIN) / Telephone Identification Number (TIN) / ATM or Debit Bearer Card and it’s connected PIN handy in order to access their account. This number can be reached at from 8 AM to 8 PM on all days (including bank holidays and Sundays as well).

    Online Assistance for Queries, Feedback or Complaints

    Customers can contact HDFC Bank customer care via email, phone, and post or by visiting the branch in person. Customers can email the customer care from the HDFC Bank website itself. Customers can also call the bank on their phone banking number for resolving any queries or complaints. You can also write in to the customer care at the following address:

    HDFC Bank Ltd., New Bldg; "A" Wing 2nd floor,

    26-A Narayan Properties, Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai- 400 072

    Grievance Redressal

    In the unlikely event that your query or complaint has not been resolved satisfactorily by the customer care, customers can get in touch with the bank’s Grievance Redressal Officer via email, call, or mail. Customers can send emails regarding the complaint from the HDFC bank website itself by filling up a form. They may also dial into the Call Centre at 1800 22 4060 (toll free from MTNL or BSNL landline). Calls can be made from Monday to Friday between 8 AM to 8 PM and on Saturday & Sunday from 8AM to 4PM. For banking products, the Grievance Redressal Officer can be reached at 022-28569303 from Monday to Friday between 9:30 AM to 6:30 PM and on Saturday from 9:30 AM to 1:30 PM. Customers can also mail their grievances to the Grievance Redressal Officer at the following address and will receive a response within 10 working days.

    Shrikant Shashikant Sapre (Grievance Redressal Officer)

    Grievance Redressal Cell, HDFC Bank Ltd,

    5th Floor, Tower B, Peninsula Business Park,

    Lower Parel West, Mumbai-400013.

    Principal Nodal Officer Details

    In case the grievance Redressal cell is not able to resolve your query, you may contact the bank’s Principal Nodal Officer located in your state via email or post. Emails can be directly sent to the concerned Nodal officer with the help of the online form on the HDFC website. If you wish to contact the Nodal Officer via post, following are the addresses of the Nodal officers located across India.

    HDFC Personal Loan Offers
    Area of Operation Nodal Officer Contact Details
    Andhra Pradesh & Telangana HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad - 500 004 Tel: 040-66467217; Fax: 040-66026004 Phone Banking: 040 61606161 (Hyderabad) & 99494 93333 (Rest of AP).
    Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura. HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound (Between Darwin School and NEPPCO Bhawan), R G Baruah Road, Guwahati, Assam – 781005. Phone Banking: 9957193333 (Assam) & 1800 3453333 (Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura)
    Bihar & Jharkhand HDFC Bank Ltd, Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna, Bihar - 800001 Phone No.: 033-44065165; Phone Banking: (0612) 6160 616
    Delhi, J&K, Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel : 0124 4664245 PhoneBanking: 6160 6161(Delhi); 1800 180 4333 (J&K); 99359 03333 (Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh); 99962 43333 (Haryana districts of Pnchkula, Yamuna Nagar and Ambala)
    Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel : 079-66001069; Fax : 079-66001246 Phone Banking: 079 6160 6161 (Ahmedabad); 98982 71111 (Rest of Gujarat)
    Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar & Ambala Districts of Haryana. HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. Tel: 0172 -3924866; Fax: 0172- 3924997 Phone Banking: 6160 616 (Chandigarh); 98153 31111 (Punjab); 1800 180 4333 (Himachal Pradesh); 99962 43333 (Haryana)
    Karnataka HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 Mobile: 09342928584 Phone Banking: 080-6160 6161 (Bangalore); 9945863333 (Rest of Karnataka)
    Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram - 695010 Tel No - 9387642746; Fax No - 0471 3076894 Phone Banking: (Kochi) 6160 616, (Rest of Kerala) 98956 63333; (Union Territory of Puducherry {only Mahe Region}) 98406 73333
    Madhya Pradesh & Chhattisgarh HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (MP) Mobile :74898 60375; Phone Banking: 6160616 (Indore); 98936 03333 (Rest of Madhya Pradesh / Chhattisgarh)
    Maharashtra & Goa HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013. Tel - (022) 33958663 Phone Banking: 6160 6161 (Mumbai); 98906 03333 (Rest of Maharashtra & Goa).
    Orissa HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003 Phone Banking: 99379 03333
    Rajasthan HDFC Bank Ltd, A-8 Hanuman Nagar (A), Jaipur - 302021 Tel – 7073613331; Phone Banking: 0141-6160616 (Jaipur); 9875003333 (Rest of Rajasthan)
    Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman & Nicobar Islands HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. Tel no : 044 28616424; Fax : 044 28616409 Phone Banking: 6160 6161 (Chennai); 98406 73333 (Rest of Tamil Nadu / Pondicherry); 98310 73333 (Andaman & Nicobar Islands)
    Uttar Pradesh (excluding districts of Ghaziabad & Gautam Budh Nagar) and Uttaranchal HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No: 0522-3019135; Fax : 0522-3010243 Phone Banking: 0522 -6160 616 (Lucknow); 99359 03333 (Rest of Uttar Pradesh & Uttarakhand)
    West Bengal & Sikkim HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 Tel : 033-44065165; Fax : 033-30273620 Phone Banking: 6160 6161 (Kolkata); 98310 73333 (Rest of West Bengal / Sikkim)

    HDFC Bank Helpline Numbers

    City Helpline Number
    Ahmadabad +91 (79) 66307000
    Bengaluru +91 (80) 41183000
    Bhubaneswar +91 (674) 2395060
    Chandigarh +91 (172) 3989123
    Coimbatore +91 (422) 4301100
    Dehradun 18604204222
    Hyderabad +91 (40) 66475001
    Jaipur +91 9875088888
    Kochi +91 9387766666
    Kolkata +91 (33) 6655 6655
    Lucknow +91 (522) 3989123
    Madhya Pradesh +91 (731) 4433333
    Nagpur +91 (712) 2566000
    Nashik +91 (253) 6606000
    New Delhi +91 (11) 41115111
    Pune +91 (20) 25505000
    Raipur +91 (771) 4243100
    Surat +91 (261) 6711800
    Thiruvananthapuram +91 9995998000
    Vadodara +91 (265) 2308400

    HDFC Toll Free Number for NRI Customers

    For NRI customers who are existing HDFC Bank customers, the bank has set up special toll free numbers on which they can call to get assistance regarding banking products.

    • USA - 855-999-6061
    • Canada - 855-999-6061
    • Singapore - 800-101-2850
    • Other Countries - 91-2267606161
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  • Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Hassle free experience"
      0.5 4.0/5 "Great!"
      HDFC done very fast personal loan process, within two to three days they have sanctioned the loan and they have fulfilled my requirement. I was looking for Rs.10 lakhs of loan amount, HDFC offered me the same for the tenure of five years and with the interest rate around 11% its good.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Below average service"
      0.5 1.0/5 "Really Bad"
      The HDFC didn't give any kind of response in concern to my personal loan application. I was trying to reach their executives several times, but they are not giving any response. At least they need to give the status of the product to the customers. The rate of interest is nominal with HDFC bank. The HDFC service need to be improved a lot.
      Was this review helpful? 0
      , patna
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Best"
      0.5 5.0/5 "Blown Away!"
      I had closed the personal loan from HDFC bank and the interest rate was around 14.5%, also I did not get the NOC papers because I used to get the notification through online itself. I used to take the loan through only offers like nil processing charges or a lesser one.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Friendly and Fast process"
      0.5 4.0/5 "Great!"
      HDFC processing fee is low, but interest rate was on the higher side when compared with CITI Bank for the personal loan. I took the amount of Rs. 8 lakhs and this was for a tenure of five years. I am very satisfied with HDFC service, they had processed the loan fast without any delay.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Good Interest rate"
      0.5 4.0/5 "Great!"
      I made an inquiry with HDFC bank for the personal loan. The interest rate offered was 11% for the personal loan and the loan amount is 5.5 lakhs. When compared with other banks and other financial competitor, HDFC is better in terms of the interest rate especially when it comes to personal loan.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Provide as promised"
      0.5 4.0/5 "Great!"
      I had taken my personal loan from HDFC Bank and the process was not completed within two days as I was informed at the beginning. The process was finally done in two weeks. The interest rate and processing charges was on the higher side as well.
      Was this review helpful? 0
      , jaipur
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      The response was good with HDFC bank personal loan. The loan process was good with HDFC bank. They took around 24 hours to disburse my personal loan. The rate of interest is nominal with HDFC bank. I am very much happy with the loan amount. I am satisfied with the HDFC banking service.
      Was this review helpful? 0
      , jamshedpur
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      The level of service offered by HDFC bank is really great. My personal loan got approved within 10 minutes of time, after approving the loan got disbursed within 2 minutes. I would say it was a pre-approved personal loan on my salaried account with HDFC bank. I have never submitted any kind of document with respect to my personal loan. I am happy about the loan amount. The rate of interest was nominal with HDFC bank. I am very much satisfied with HDFC bank service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Overall good"
      0.5 4.0/5 "Great!"
      After I applied for a personal loan with HDFC Bank, I appreciate the response, that I got from them unlike ICICI. The team contacted me immediately and also processed my details on time. It was my decision to back out from the loan process. The interest rate and charges were very much normal.
      Was this review helpful? 0
      , salem
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Response part has to be improved"
      0.5 1.0/5 "Really Bad"
      I never got any response from HDFC, no body contacted me. Almost I waited there for three weeks of time, there was no response from the bank's end. Finally my application got closed without proper service, I am very much unhappy with their service too.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Not Satisfactory"
      0.5 2.0/5 "Expected more"
      HDFC Bank has not been up to the mark in the terms and conditions for the personal loan. So I declined my application with them. The interest rate and processing charges were very high. It was around 17%. It has not been a good experience for me. I am not happy with the services too.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 22, 2017
    • HDFC Bank Personal Loan
      "Excellent "
      0.5 5.0/5 "Blown Away!"
      I have closed the personal loan with the HDFC bank and the interest rate was an average one on that time. Processing charges were also a nominal one and there was no annual charges. They have disbursed the loan amount within a month of time.
      Was this review helpful? 0
      , nagpur
      Reviewed on Jun 21, 2017
    • HDFC Bank Personal Loan
      "Wonderful "
      0.5 5.0/5 "Blown Away!"
      Interest rate with the HDFC bank was nominal one for the personal loan. The loan amount got disbursed to my account within seven days of time. Services and other aspects are good one with the HDFC bank, also the processing charges were nominal one.
      Was this review helpful? 0
      , nagpur
      Reviewed on Jun 21, 2017
    • HDFC Bank Personal Loan
      "They should give comfortable service to the customer"
      0.5 3.0/5 "Satisfactory"
      I got a call from HDFC, they asked me to send the documents to their email id, then I sent, but called and informed it was not clear. Again they asked me to submit the documents directly, But unfortunately I don't have time to visit hence my loan application got closed. It would be great if they provide customer satisfactory service.
      Was this review helpful? 0
      , cuddalore
      Reviewed on Jun 21, 2017
    • HDFC Bank Personal Loan
      "Need Improvement and customer oriented ,need speedy process"
      0.5 2.0/5 "Expected more"
      Basically the HDFC bank didn't ready to provide the loan amount which is required, and moreover the maximum tenure they are offering for the loan for 5 years and I wanted the loan with 2 years of tenure, they are not letting me to take the loan with 2 years tenure. The representative who was in touch with me was completely irresponsible and they were forcing me take up the 5 year tenured loan because of the interest rate. The time taken by the HDFC bank is too long, initially they told they can finish the process within 2 to 3 days but they took around 3 weeks, so I asked them to closed my application. The rate of interest is competitive with HDFC bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 21, 2017
    • HDFC Bank Personal Loan
      "Good Response"
      0.5 4.0/5 "Great!"
      Initially I applied for the car loan with HDFC bank for a particular car model. But later I have decided to go for Nissan for which I got minimum rate of interest from other bank so I did not proceed my car loan with HDFC. Otherwise I do not have any issues with the bank.
      Was this review helpful? 0
      , nagpur
      Reviewed on Jun 21, 2017
    • HDFC Bank Personal Loan
      "Its Good"
      0.5 3.0/5 "Satisfactory"
      I approached the HDFC through my personal banker, from Bangalore zone I used to get a call from Relationship manager. I have requested for personal loan, within three to four days they have disbursed the amount. I have submitted the documents through online. I have taken the amount of Rs.2 lakhs for three years. They gave interest 11.49% and taken Rs.1000 as processing fee from disbursement.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 21, 2017
    • HDFC Bank Personal Loan
      "Average Service"
      0.5 5.0/5 "Blown Away!"
      The time scales taken to process the personal loan needs to be improved or reduced. HDFC Bank disbursed my personal loan within a span of 9 days of time which is higher than the normal one. Where as other banks normally takes only 3 to 4 days. The rate of interest for the personal loan was around 11.29% when compared with other banks that is the best interest rate in the market. Though HDFC Bank was unable to offer the complete loan amount I am in need of, but still I am happy with the way my loan was processed.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 21, 2017
    • HDFC Bank Personal Loan
      "Its Good"
      0.5 4.0/5 "Great!"
      I was looking for the interest rate of 10.99% but HDFC offered me the interest rate around 15% it is higher side for the personal loan. Hence I don't have an idea to process my loan with HDFC, it would be better if they provide least interest rate for low salary holders.
      Was this review helpful? 0
      , haveri
      Reviewed on Jun 21, 2017
    • HDFC Bank Personal Loan
      "Very Good service"
      0.5 5.0/5 "Blown Away!"
      The Personal loan process with HDFC bank was smooth, Within 5 days the loan got disbursed in my account. The documentation process was done quite good. The HDFC executive came to my place and collected the required documents. The rate of interest was low, when compared with others. I happy about the loan amount.
      Was this review helpful? 0
      , noida
      Reviewed on Jun 21, 2017
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