Multiple banks. Different interest rates. Call it a "conflict of interest".
  • HDFC Personal Loan Customer Care Number is Rated as "Great!" by 16670 Users

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    HDFC Personal Loan Customer Care Number

    For customers residing in major cities such as Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai and Pune, the customer care number which the can dial on to get assistance is 6160 6161. Customers must remember to keep their Customer Identification Number (CIN) / Telephone Identification Number (TIN) / ATM or Debit Bearer Card and it’s connected PIN handy in order to access their account. This number can be reached at from 8 AM to 8 PM on all days (including bank holidays and Sundays as well).

    HDFC Bank Helpline Numbers

    City Helpline Number
    Ahmadabad +91 (79) 66307000
    Bengaluru +91 (80) 41182000
    Bhubaneswar +91 (674) 6633300
    Chandigarh +91 (172) 3989123
    Coimbatore +91 (422) 4301100
    Dehradun 18604204222
    Hyderabad +91 (40) 66475001
    Jaipur +91 9875088888
    Kochi +91 9387766666
    Kolkata +91 (33) 6655 6655
    Lucknow +91 (522) 3989123
    Madhya Pradesh +91 (731) 4433333
    Nagpur +91 (712) 2566000
    Nashik +91 (253) 6606000
    New Delhi +91 (11) 41115111
    Pune +91 (20) 25505000
    Raipur +91 (771) 4243100
    Surat +91 (261) 6711800
    Thiruvananthapuram 0471 - 3020300
    Vadodara +91 (265) 2308400

    HDFC Bank offers a wide range of banking products and services to its customers. To address the grievances and complaints faced by its customers, HDFC has set up a robust and dedicated customer care department to resolve those issues. Customers can get in touch with qualified customer care representatives for any kind of assistance which they require relating to personal loans which they have already taken or wish to take. There are various channels via which customers can contact the customer care such as email, voice calling and post. Customers can also visit any nearby HDFC branch to get help in resolving their query.

    Online Assistance for Queries, Feedback or Complaints

    Customers can contact HDFC Bank customer care via email, phone, and post or by visiting the branch in person. Customers can email the customer care from the HDFC Bank website itself. Customers can also call the bank on their phone banking number for resolving any queries or complaints. You can also write in to the customer care at the following address:

    HDFC Bank Ltd., New Bldg; "A" Wing 2nd floor,

    26-A Narayan Properties, Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai- 400 072

    Grievance Redressal

    In the unlikely event that your query or complaint has not been resolved satisfactorily by the customer care, customers can get in touch with the bank’s Grievance Redressal Officer via email, call, or mail. Customers can send emails regarding the complaint from the HDFC bank website itself by filling up a form. They may also dial into the Call Centre at 1800 22 4060 (toll free from MTNL or BSNL landline). Calls can be made from Monday to Friday between 8 AM to 8 PM and on Saturday & Sunday from 8AM to 4PM. For banking products, the Grievance Redressal Officer can be reached at 022-28569303 from Monday to Friday between 9:30 AM to 6:30 PM and on Saturday from 9:30 AM to 1:30 PM. Customers can also mail their grievances to the Grievance Redressal Officer at the following address and will receive a response within 10 working days.

    Shrikant Shashikant Sapre (Grievance Redressal Officer)

    Grievance Redressal Cell, HDFC Bank Ltd,

    5th Floor, Tower B, Peninsula Business Park,

    Lower Parel West, Mumbai-400013.

    Principal Nodal Officer Details

    In case the grievance Redressal cell is not able to resolve your query, you may contact the bank’s Principal Nodal Officer located in your state via email or post. Emails can be directly sent to the concerned Nodal officer with the help of the online form on the HDFC website. If you wish to contact the Nodal Officer via post, following are the addresses of the Nodal officers located across India.

    Area of Operation Nodal Officer Contact Details
    Andhra Pradesh & Telangana HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad - 500 004 Tel: 040-66467217; Fax: 040-66026004 Phone Banking: 040 61606161 (Hyderabad) & 99494 93333 (Rest of AP).
    Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura. HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound (Between Darwin School and NEPPCO Bhawan), R G Baruah Road, Guwahati, Assam – 781005. Phone Banking: 9957193333 (Assam) & 1800 3453333 (Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura)
    Bihar & Jharkhand HDFC Bank Ltd, Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna, Bihar - 800001 Phone No.: 033-44065165; Phone Banking: (0612) 6160 616
    Delhi, J&K, Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel : 0124 4664245 PhoneBanking: 6160 6161(Delhi); 1800 180 4333 (J&K); 99359 03333 (Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh); 99962 43333 (Haryana districts of Pnchkula, Yamuna Nagar and Ambala)
    Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel : 079-66001069; Fax : 079-66001246 Phone Banking: 079 6160 6161 (Ahmedabad); 98982 71111 (Rest of Gujarat)
    Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar & Ambala Districts of Haryana. HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. Tel: 0172 -3924866; Fax: 0172- 3924997 Phone Banking: 6160 616 (Chandigarh); 98153 31111 (Punjab); 1800 180 4333 (Himachal Pradesh); 99962 43333 (Haryana)
    Karnataka HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 Mobile: 09342928584 Phone Banking: 080-6160 6161 (Bangalore); 9945863333 (Rest of Karnataka)
    Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram - 695010 Tel No - 9387642746; Fax No - 0471 3076894 Phone Banking: (Kochi) 6160 616, (Rest of Kerala) 98956 63333; (Union Territory of Puducherry {only Mahe Region}) 98406 73333
    Madhya Pradesh & Chhattisgarh HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (MP) Mobile :74898 60375; Phone Banking: 6160616 (Indore); 98936 03333 (Rest of Madhya Pradesh / Chhattisgarh)
    Maharashtra & Goa HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013. Tel - (022) 33958663 Phone Banking: 6160 6161 (Mumbai); 98906 03333 (Rest of Maharashtra & Goa).
    Orissa HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003 Phone Banking: 99379 03333
    Rajasthan HDFC Bank Ltd, A-8 Hanuman Nagar (A), Jaipur - 302021 Tel – 7073613331; Phone Banking: 0141-6160616 (Jaipur); 9875003333 (Rest of Rajasthan)
    Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman & Nicobar Islands HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. Tel no : 044 28616424; Fax : 044 28616409 Phone Banking: 6160 6161 (Chennai); 98406 73333 (Rest of Tamil Nadu / Pondicherry); 98310 73333 (Andaman & Nicobar Islands)
    Uttar Pradesh (excluding districts of Ghaziabad & Gautam Budh Nagar) and Uttaranchal HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No: 0522-3019135; Fax : 0522-3010243 Phone Banking: 0522 -6160 616 (Lucknow); 99359 03333 (Rest of Uttar Pradesh & Uttarakhand)
    West Bengal & Sikkim HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 Tel : 033-44065165; Fax : 033-30273620 Phone Banking: 6160 6161 (Kolkata); 98310 73333 (Rest of West Bengal / Sikkim)

    HDFC Toll Free Number for NRI Customers

    For NRI customers who are existing HDFC Bank customers, the bank has set up special toll free numbers on which they can call to get assistance regarding banking products.

    • USA - 855-999-6061
    • Canada - 855-999-6061
    • Singapore - 800-101-2850
    • Other Countries - 91-2267606161

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I applied for a personal loan with HDFC BANK and my application was processed on time.Interest rate is high in the market and Their net-banking works just great. I just can call to their number and they resolve over the phone. The tenure period is 3 year.
      Was this review helpful? 0
      , thiruvananthapuram
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Good service "
      0.5 5.0/5 "Blown Away!"
      I had applied for a personal loan with HDFC BANK and it processed on time. The rate of interest is high initially they said 14% but later they charge 17.75%. I have compared the rate of interest with other banks as well and i found HDFC bank given high .Well at the time of applying, there was not much delay and it was processed on time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I am very happy with my personal loan of HDFC BANK . Everything has been done online so this was the best part . They charge 12% interest rate with this bank . The loan amount is 100000 and i ma happy with that . There was no delay in getting the loan . Overall it is good .
      Was this review helpful? 0
      , pune
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have take my personal loan through HDFC BANK . I am feeling the rate of interest is little high it is 17.75% compare to other banks in the market . I applied for 50000 and yeah i got the same . The tenure period is 1 year . The loan amount is very satisfactory .
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "They shuld reduce rate of intrest "
      0.5 2.0/5 "Expected more"
      My personal loan has been taken with HDFC BANK . Initially they said they will charge 12% but later they will charge 14% which is very high to the market value . While getting the loan there was delay. The loan amount is 150000 and it is satisfactory . I am not happy with the services .
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Good service "
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with HDFC BANK , the tenure period is 3year and i use to pay EMI on time . They charge nominal processing fee . It was good, application process was smooth an hassle free.Loan amount is 200000. I got the loan amount with in a week. Service is up to the mark .
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      That time I dont need any loan so I want to closed my loan and hdfc bank is very good they given to sufficient loan amount and rate of interested was nominal and customer service provided was good and their response at a time and I like that process.
      Was this review helpful? 0
      , kokrajhar
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have got the Personal Loan directly from HDFC Bank .It is a Pre-Approved loan .The rate of interest was high and the processing fee is high as well .It took 2 days time to get the loan to be sanctioned .Since have Hdfc Salary account for the past 18yrs .There was no issues on document submission as well.The Loan amount was sufficient and not yet faced any issues.The Overall Service is Good.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Need Proper follow up and Guidelines "
      0.5 3.0/5 "Satisfactory"
      HDFC has taken more than two weeks of time for completing my personal loan . I dint get the good response from HDFC people . I have paid some extra interest rate and processing fees .Need to give proper guidelines to the customer . HDFC should constantly follow up the customer .
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Quick Service "
      0.5 4.0/5 "Great!"
      I have applied for HDFC Personal Loan. I have not yet faced any issues till now .The agent clearly explained the process.The loan amount was sufficient as well. I have got the loan amount on time .The rate of interest was nominal and the processing fee was also nominal .While submitting documents there was no issues as well. The Overall Service is Good .
      Was this review helpful? 1
      , sonipat
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Approval required for more loan amount "
      0.5 5.0/5 "Blown Away!"
      I am holding my salary account in HDFC . HDFC is also very fast processing service to helping the customers comparing with other services . They sanctioned a amount within 24 hours of time . HDFC need to reconsider the interest rate for the regular customers .
      Was this review helpful? 0
      , jaipur
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Very Good Service"
      0.5 3.0/5 "Satisfactory"
      I have applied for HDFC Bank Personal Loan .I have not faced any issues till now .The rate of interest was nominal and the processing fee was also nominal .I have not faced any issues on submitting the documents .The only issues was delay was there other than that no issues .The Overall Service is Good .
      Was this review helpful? 0
      , kharagpur
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      Hdfc service provided is not good and response not properly I want to taken hdfc personal loan but they taken time so much and banker closed my loan and never call me so my experience was not good with Hdfc bank and I am not happy with this bank.
      Was this review helpful? 0
      , thane
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Not satisfied"
      0.5 2.5/5 "Just OK"
      my experience was not good with HDFC bank for personal loan.the loan amount was sufficient and rate of interested was nominal only they have taken more time very delay process customer service provided is not good and their response was not proper so I closed the loan .
      Was this review helpful? 0
      , patna
      Reviewed on Mar 23, 2019
    • HDFC Bank Personal Loan
      "Fast Preapproved loan with HDFC"
      0.5 4.0/5 "Great!"
      The process was good with HDFC but the interest was higher, the principal where I pay is very less and I making higher interest but they are transparent, they gave me all the information. In fact the approval was faster from HDFC end, I got the pre approved loan.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 22, 2019
    • HDFC Bank Personal Loan
      " Interest rate & Processing , documentation fees need Low"
      0.5 4.0/5 "Great!"
      I find little problem in approval time from HDFC bank . HDFC verifies the entire documents of the customer very strictly . I taken the loan amount with the normal interest rate around 12 % . Good service till the sanctioning of my personal loan .They should reconsider the Interest rate and Processing , documentation fees .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 22, 2019
    • HDFC Bank Personal Loan
      "Not clear information about Interest rate and Processing fee"
      0.5 2.0/5 "Expected more"
      In HDFC personal loan , an Executive informed me about the Processing fees will be Rs 5000 /- and Insurance charge is some Rs 2700 /- . But they sanctioned the amount with deducting the money around rs 10000 /- . This is some where , i get little disappointed .
      Was this review helpful? 0
      , new delhi
      Reviewed on Mar 22, 2019
    • HDFC Bank Personal Loan
      "Avrage"
      0.5 3.0/5 "Satisfactory"
      HDFC bank is rate of interested is very high 15.90% so and loan amount was 2Lack and tenure was 2Years so my experience was not good with hdfc bank and customer service provided is good and their response is properly . I am not satisfied with rate of interested with HDFC bank.
      Was this review helpful? 0
      , ludhiana
      Reviewed on Mar 22, 2019
    • HDFC Bank Personal Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      I don't want the loan but I have already two loan and hdfc bank is rate of interested is very high 14.55% so and loan amount was 4Lack and tenure was 4Years so my experience was not good with hdfc bank and customer service is not good so I closed this loan .
      Was this review helpful? 0
      , pasighat
      Reviewed on Mar 22, 2019
    • HDFC Bank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      The Overall process in getting this loan has been great where it was seamless. It was completed within the promised time but they had taken charges of 8000 from the bank and 4000 for the insurance. The interest rate with them was around 17% which was quite nominal.
      Was this review helpful? 0
      , adilabad
      Reviewed on Mar 22, 2019
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