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  • HDFC Personal Loan Customer Care Number is Rated as "Great!" by 14091 Users

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    HDFC Personal Loan Customer Care Number

    HDFC Personal Loan Customer Care - Overview

    HDFC Bank offers a wide range of banking products and services to its customers. To address the grievances and complaints faced by its customers, HDFC has set up a robust and dedicated customer care department to resolve those issues. Customers can get in touch with qualified customer care representatives for any kind of assistance which they require relating to personal loans which they have already taken or wish to take. There are various channels via which customers can contact the customer care such as email, voice calling and post. Customers can also visit any nearby HDFC branch to get help in resolving their query.

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    HDFC Bank Customer Care Numbers

    For customers residing in major cities such as Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai and Pune, the customer care number which the can dial on to get assistance is 6160 6161. Customers must remember to keep their Customer Identification Number (CIN) / Telephone Identification Number (TIN) / ATM or Debit Bearer Card and it’s connected PIN handy in order to access their account. This number can be reached at from 8 AM to 8 PM on all days (including bank holidays and Sundays as well).

    Online Assistance for Queries, Feedback or Complaints

    Customers can contact HDFC Bank customer care via email, phone, and post or by visiting the branch in person. Customers can email the customer care from the HDFC Bank website itself. Customers can also call the bank on their phone banking number for resolving any queries or complaints. You can also write in to the customer care at the following address:

    HDFC Bank Ltd., New Bldg; "A" Wing 2nd floor,

    26-A Narayan Properties, Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai- 400 072

    Grievance Redressal

    In the unlikely event that your query or complaint has not been resolved satisfactorily by the customer care, customers can get in touch with the bank’s Grievance Redressal Officer via email, call, or mail. Customers can send emails regarding the complaint from the HDFC bank website itself by filling up a form. They may also dial into the Call Centre at 1800 22 4060 (toll free from MTNL or BSNL landline). Calls can be made from Monday to Friday between 8 AM to 8 PM and on Saturday & Sunday from 8AM to 4PM. For banking products, the Grievance Redressal Officer can be reached at 022-28569303 from Monday to Friday between 9:30 AM to 6:30 PM and on Saturday from 9:30 AM to 1:30 PM. Customers can also mail their grievances to the Grievance Redressal Officer at the following address and will receive a response within 10 working days.

    Shrikant Shashikant Sapre (Grievance Redressal Officer)

    Grievance Redressal Cell, HDFC Bank Ltd,

    5th Floor, Tower B, Peninsula Business Park,

    Lower Parel West, Mumbai-400013.

    Principal Nodal Officer Details

    In case the grievance Redressal cell is not able to resolve your query, you may contact the bank’s Principal Nodal Officer located in your state via email or post. Emails can be directly sent to the concerned Nodal officer with the help of the online form on the HDFC website. If you wish to contact the Nodal Officer via post, following are the addresses of the Nodal officers located across India.

    Apply for Personal Loan
    Area of Operation Nodal Officer Contact Details
    Andhra Pradesh & Telangana HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad - 500 004 Tel: 040-66467217; Fax: 040-66026004 Phone Banking: 040 61606161 (Hyderabad) & 99494 93333 (Rest of AP).
    Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura. HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound (Between Darwin School and NEPPCO Bhawan), R G Baruah Road, Guwahati, Assam – 781005. Phone Banking: 9957193333 (Assam) & 1800 3453333 (Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura)
    Bihar & Jharkhand HDFC Bank Ltd, Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna, Bihar - 800001 Phone No.: 033-44065165; Phone Banking: (0612) 6160 616
    Delhi, J&K, Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel : 0124 4664245 PhoneBanking: 6160 6161(Delhi); 1800 180 4333 (J&K); 99359 03333 (Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh); 99962 43333 (Haryana districts of Pnchkula, Yamuna Nagar and Ambala)
    Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel : 079-66001069; Fax : 079-66001246 Phone Banking: 079 6160 6161 (Ahmedabad); 98982 71111 (Rest of Gujarat)
    Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar & Ambala Districts of Haryana. HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. Tel: 0172 -3924866; Fax: 0172- 3924997 Phone Banking: 6160 616 (Chandigarh); 98153 31111 (Punjab); 1800 180 4333 (Himachal Pradesh); 99962 43333 (Haryana)
    Karnataka HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 Mobile: 09342928584 Phone Banking: 080-6160 6161 (Bangalore); 9945863333 (Rest of Karnataka)
    Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram - 695010 Tel No - 9387642746; Fax No - 0471 3076894 Phone Banking: (Kochi) 6160 616, (Rest of Kerala) 98956 63333; (Union Territory of Puducherry {only Mahe Region}) 98406 73333
    Madhya Pradesh & Chhattisgarh HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (MP) Mobile :74898 60375; Phone Banking: 6160616 (Indore); 98936 03333 (Rest of Madhya Pradesh / Chhattisgarh)
    Maharashtra & Goa HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013. Tel - (022) 33958663 Phone Banking: 6160 6161 (Mumbai); 98906 03333 (Rest of Maharashtra & Goa).
    Orissa HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003 Phone Banking: 99379 03333
    Rajasthan HDFC Bank Ltd, A-8 Hanuman Nagar (A), Jaipur - 302021 Tel – 7073613331; Phone Banking: 0141-6160616 (Jaipur); 9875003333 (Rest of Rajasthan)
    Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman & Nicobar Islands HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. Tel no : 044 28616424; Fax : 044 28616409 Phone Banking: 6160 6161 (Chennai); 98406 73333 (Rest of Tamil Nadu / Pondicherry); 98310 73333 (Andaman & Nicobar Islands)
    Uttar Pradesh (excluding districts of Ghaziabad & Gautam Budh Nagar) and Uttaranchal HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No: 0522-3019135; Fax : 0522-3010243 Phone Banking: 0522 -6160 616 (Lucknow); 99359 03333 (Rest of Uttar Pradesh & Uttarakhand)
    West Bengal & Sikkim HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 Tel : 033-44065165; Fax : 033-30273620 Phone Banking: 6160 6161 (Kolkata); 98310 73333 (Rest of West Bengal / Sikkim)

    HDFC Bank Helpline Numbers

    City Helpline Number
    Ahmadabad +91 (79) 66307000
    Bengaluru +91 (80) 41183000
    Bhubaneswar +91 (674) 2395060
    Chandigarh +91 (172) 3989123
    Coimbatore +91 (422) 4301100
    Dehradun 18604204222
    Hyderabad +91 (40) 66475001
    Jaipur +91 9875088888
    Kochi +91 9387766666
    Kolkata +91 (33) 6655 6655
    Lucknow +91 (522) 3989123
    Madhya Pradesh +91 (731) 4433333
    Nagpur +91 (712) 2566000
    Nashik +91 (253) 6606000
    New Delhi +91 (11) 41115111
    Pune +91 (20) 25505000
    Raipur +91 (771) 4243100
    Surat +91 (261) 6711800
    Thiruvananthapuram +91 9995998000
    Vadodara +91 (265) 2308400

    HDFC Toll Free Number for NRI Customers

    For NRI customers who are existing HDFC Bank customers, the bank has set up special toll free numbers on which they can call to get assistance regarding banking products.

    • USA - 855-999-6061
    • Canada - 855-999-6061
    • Singapore - 800-101-2850
    • Other Countries - 91-2267606161

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken personal loan with HDFC bank and it was overall a good loan experience. The loan amount was for Rs 4 lakhs with the nominal rate of interest when compared to all other banks. The process was very fast and it took one hour for the loan amount to get approved. Customer service was good and they responded on time. There are no charges on pre closure and part payment.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Dec 09, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have my personal loan with HDFC Bank. The loan amount was 3.5 lakhs and the rate of interest was 15.5% which was very high comparing to others banks. The customer service and responses was good. The loan amount was approved on time and the processing fee was also nominal.
      Was this review helpful? 0
      , perambalur
      Reviewed on Dec 09, 2017
    • HDFC Bank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I am little disappointed with hdfc personal loan service is I was unable to change my personal credentials I have to visit their branch directly also the interest rate they quoted me was little high compared to the market value ,the customer support was good ,documents process was easy it was a average service from Hdfc personal loan service.
      Was this review helpful? 2
      , mumbai
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Better service"
      0.5 4.0/5 "Great!"
      It was a very good loan experience with HDFC, the process was smooth and my loan amount was approved within 1 week. When it comes to customer service, it was good and they responded on time, documents were collected door step. The rate of interest was nominal when compared to other banks.
      Was this review helpful? 0
      , bareilly
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Average service"
      0.5 2.5/5 "Just OK"
      My personal loan application was approved with HDFC bank and the experience was okay. The process took 2 weeks for the loan amount to get approved. Customer service was average, they provided door step service to collect the documents but it took long time for verification. The rate of interest of 10.99% is nominal when compared to other banks.
      Was this review helpful? 1
      , chennai
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have applied for a personal loan with Hdfc bank.The loan amount is five lakhs.Rate of interest is 11.4% nominal compared others.I have taken it for 5 years.They have deducted 6000 as processing fees and they have immediately responded to the request.
      Was this review helpful? 0
      , mumbai
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with Hdfc bank, the loan amount is 50,000 however they have deducted the processing fees and credited 47,000 to my account.They had processed the request within 2 days of time,documents were submitted,they EMI amount is paid through online banking.
      Was this review helpful? 0
      , madurai
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Average service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with HDFC bank for one year. They offered 1,28,000 rupees. EMI they charge 11,493 rupees for every month. The interest rate was low and the services are good. The customer service and response was average, they need to improve the service.
      Was this review helpful? 0
      , new delhi
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with HDFC.The loan amount is 2 lakhs,rate of interest is 14% submitted documents.I have only one concern they had shared the EMI amount incorrectly initially they told me its 4600 later they told its around 5000.
      Was this review helpful? 0
      , tirupur
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Excellent service"
      0.5 4.5/5 "Excellent!"
      I have taken a personal loan with Hdfc bank.The loan amount is 5 lakhs.Rate of interest is 10.99% nominal like other banks.They had processed the request within 45 days of time.I submitted documents to process this loan.The net banking facility is good.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Good experience"
      0.5 4.0/5 "Great!"
      I have my personal loan with HDFC bank which was taken 6 years back . The loan amount was 2 lakhs and the interest rate was 13% which was very high than other banks . I had a smooth loan process here and the charges was also nominal . MY overall experience good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Good"
      0.5 4.5/5 "Excellent!"
      My personal loan was taken with HDFC bank. The loan process was quite easy and hassle free here . The loan amount was 2.5 lakhs and the interest rate was 14% which was high than other banks in the market . The processing fee was 2,250 and the tenure period was 48 months . My overall experience was good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      It was a fantastic experience with hdfc personal loan service ,the customer support was good also they provide me with very good rate of interest compare to others in the market ,the staffs where good and documents have been collected from my door step but they collected charges for the precloser.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Good banking"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with 1.04 lakhs,rate of interest is 11% low compared to others.I have taken the personal loan one years back.They had deducted processing fees of 3000.I make the EMI payments through an ECS.The tenure is for 15 months.
      Was this review helpful? 0
      , nanded
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The required loan amount has been approved and I am satisfied with it. I got the loan amount within 2 to 3 days of time from HDFC bank. The rate of interests and the charges were high with HDFC bank when compared with other banks. I would say I got good service from HDFC bank.
      Was this review helpful? 0
      , jalandhar
      Reviewed on Dec 08, 2017
    • HDFC Bank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The HDFC bank took 2 weeks time to disburse my personal loan amount. The existing customer to HDFC bank, but still they took 2 weeks time to disburse my personal loan. The rate of interest is nominal with the HDFC bank personal loan process, I am satisfied with the personal loan amount.
      Was this review helpful? 1
      , mumbai
      Reviewed on Dec 07, 2017
    • HDFC Bank Personal Loan
      "Could have been better"
      0.5 4.5/5 "Excellent!"
      My personal loan application was approved with HDFC bank, i am happy with the services provided by HDFC bank. The rate of interest was 10.99% which is nominal when compared to other banks. Customer service was good and they followed up on time, they also provided door step service to collect the documents. The process was very smooth and my loan amount was approved within 2-3 days.
      Was this review helpful? 0
      , pune
      Reviewed on Dec 07, 2017
    • HDFC Bank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I have taken personal loan from HDFC bank, it was overall a good loan experience. The loan amount was for Rs 2 lakhs with the rate of interest of 18% which is high when compared to all other banks. The process was very easy, very minimum documents were required as i already have a salary account with this bank. Customer service was good and their response was also good.
      Was this review helpful? 1
      , visakhapatnam
      Reviewed on Dec 07, 2017
    • HDFC Bank Personal Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      My personal loan experience with HDFC bank was very good, the loan amount was for Rs 1 lakh with the rate of interest of 11.5% which is nominal when compared to all other banks. Customer service was good, documents were collected door step and the loan amount was approved within one week. The processing fees is nominal and there was not much of bargaining done.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Dec 07, 2017
    • HDFC Bank Personal Loan
      "Process was short"
      0.5 5.0/5 "Blown Away!"
      I took a Personal Loan of Rs.15 Lakhs from HDFC Bank and the experience with it has been pretty good. They gave me the Loan for a Rate of Interest of 11% which I feel is one of good rates to get. The process of getting the Loan was very short and was prompt.
      Was this review helpful? 0
      , noida
      Reviewed on Dec 07, 2017
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