Under the personal banking section, you can obtain deposits, loans, debit cards, prepaid cards, and advances. The bank offers 5 types of personal loan schemes for different purposes. If you have a query with regard to any product or service offered by UCO Bank, you can contact the lender’s dedicated customer service team through the channels mentioned below.
For any assistance, you should first contact the below-mentioned helpline numbers or send an email to UCO Bank’s customer service team. Listed below are the details of the bank’s customer care facility:
|Toll-free number||1800 103 0123|
|Email address for customer email@example.com|
|Email address for queries related to firstname.lastname@example.org|
|Email address for customer feedback or email@example.com|
UCO Bank Corporate Head OfficeUCO Bank Head Office,
Customers can also choose to contact a zonal office for any assistance that they might require. The contact numbers of a few zonal offices of UCO Bank are as follows:
|Ahmedabad||079- 40176904 or 079- 40176914|
|Haryana||0184-4020152 or 0184-4020164|
|Hyderabad||040 – 23322596/598|
|Pune||020 - 24210228|
|Agartala||0381 - 238 4163|
|Coimbatore||0422 - 4509922|
|Dehradun||0135 - 6510211|
|Patna||0612-6455555 or 08986460716|
The bank has an excellent online facility on its official website that enables you to provide any feedback that you might have. To give your feedback through the lender’s official website, you will need to navigate to www.ucobank.com.
Once you are on the lender’s official page, you will need to click on the telephone icon on the side of the page. Next, from the options displayed to you, you will have to click on the ‘Feedback’ option. On the redirected page, you will have to fill your personal details, contact details, and type of product. You can then type your feedback and submit the form.
If you have a complaint, you can register it online through the lender’s official website. To do so, you will need to navigate to the lender’s website, click on the telephone icon on the homepage, and then click on ‘Complaints/Grievances – Registration’. You will then be redirected to another webpage, where you will need to provide your account number, name, contact details, complaint category, complaint type, and complaint sub-type.
You can then type the details of your complaint, upload any documents that you may have to support your complaint/grievance, enter the verification code, and submit the form.
If you are looking for quick and friendly assistance or have queries about UCO Bank’s personal loan solutions, you can reach out to the bank’s customer service team via the channels mentioned above.
Principal Code Compliance Officer for Banking Codes & Standards Board of India (BCSBI):Shri. S K Sankhyan
Principal Nodal Office for Grievance Redressal:Shri. S K Sankhyan
Principal Nodal Office for Banking Ombudsman Grievance Redressal:Shri. S K Sankhyan
Ans: You can get your email ID updated by calling the customer care number and requesting them to update your email ID. You can send a mail to firstname.lastname@example.org requesting them to update your email ID. The bank will update the new email ID in their database.
Ans: The contact details of the grievance redressal officers are given below:
Principal Nodal Officer for Grievance Redressal
Shri. T.B. Negi General Manager Strategic Planning and GAD UCO BANK
Head Office -1 2nd Floor, 10,
Kolkata – 700 001
Phone No: 033 44557977, 44558424
Fax: 033 44557319
Ans: The Corporate Head Office address of UCO Bank is given below:
UCO Bank Head Office, 10, B T M Sarani, Kolkata - 700 001 West Bengal India.
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