• UCO Bank Personal Loan Customer Care

    UCO Bank is a leading commercial bank in the nation that works towards being the most trusted banking institution. The lender has been delivering great satisfaction to its customers since the year 1943. The bank has successfully offered its banking services to multiple sectors of the country’s economy including agriculture, trade and commerce, industry, infrastructure, and service sector.

    Under the personal banking section, you can obtain deposits, loans, debit cards, prepaid cards, and advances. The bank offers 5 types of personal loan schemes for different purposes. If you have a query with regard to any product or service offered by UCO Bank, you can contact the lender’s dedicated customer service team through the channels mentioned below.

    UCO Bank Toll-Free Number and Email ID

    For any assistance, you should first contact the below-mentioned helpline numbers or send an email to UCO Bank’s customer service team. Listed below are the details of the bank’s customer care facility:

    Toll-free number 1800 274 0123
    Email address for customer grievances hopgr.calcutta@ucobank.co.in
    Email address for queries related to e-banking hoe_banking.calcutta@ucobank.co.in
    Email address for customer feedback or suggestions customercare.calcutta@ucobank.co.in

    Contact Details of UCO Bank’s Zonal Offices

    Customers can also choose to contact a zonal office for any assistance that they might require. The contact numbers of a few zonal offices of UCO Bank are as follows:

    Bengaluru 080-43472702
    Ahmedabad 079- 40176904 or 079- 40176914
    Chennai 044-43405522
    Haryana 0184-4020152 or 0184-4020164
    Hyderabad 040 – 23322596/598
    Jaipur 0141-2225672
    Lucknow 0522-4010060
    Mumbai 022-40544302
    Pune 020 - 24210228
    Raipur 0771-4233113
    Surat 0261-2794100
    Nagpur 0712-2522397
    Hooghly 2664 0186
    Ernakulam 0484-2356641
    Bhopal 0755-4046002
    Agartala 0381 - 238 4163
    Ajmer 0145-2622660
    Bhubaneswar 0674-2533626
    Coimbatore 0422 - 4509922
    Dehradun 0135 - 6510211
    Guwahati 0361-2665750
    Jalandhar 0181-2225096
    Chandigarh 0172-5037356
    Indore 0731-2438303
    Jorhat 0376-2309222
    Sambalpur 0663-2541320
    Shimla 0177-2622840
    Varanasi 0542-2220123/1923/1723
    Ranchi 0651-2330265
    Salt Lake 033-44559111
    Suri 03462-255539
    Meerut 0121-2622571
    Patna 0612-6455555 or 08986460716
    Kolkata 033-44559135/9144
    New Delhi 011-23736132
    Dharamshala 01892-223877
    Burdwan 0342-2647979
    Begusarai 06243-221722

    UCO Bank Customer Feedback

    The bank has an excellent online facility on its official website that enables you to provide any feedback that you might have. To give your feedback through the lender’s official website, you will need to navigate to www.ucobank.com.

    Once you are on the lender’s official page, you will need to click on the telephone icon on the side of the page. Next, from the options displayed to you, you will have to click on the ‘Feedback’ option. On the redirected page, you will have to fill your personal details, contact details, and type of product. You can then type your feedback and submit the form.

    UCO Bank Grievance Process

    If you have a complaint, you can register it online through the lender’s official website. To do so, you will need to navigate to the lender’s website, click on the telephone icon on the homepage, and then click on ‘Complaints/Grievances – Registration’. You will then be redirected to another webpage, where you will need to provide your account number, name, contact details, complaint category, complaint type, and complaint sub-type.

    You can then type the details of your complaint, upload any documents that you may have to support your complaint/grievance, enter the verification code, and submit the form.

    If you are looking for quick and friendly assistance or have queries about UCO Bank’s personal loan solutions, you can reach out to the bank’s customer service team via the channels mentioned above.

    FAQ’s on UCO Bank Personal Loan Customer Care

    1. How can I track my grievances status?

      Ans:

      • Visit the official website of UCO Bank
      • Click on 'Customer Care Center' section
      • Click on 'Complaint/Grievances - Registration
      • You will be directed to a new page where you will have to click on 'Click here for Track Your Grievance Status'
      • Enter your Reference Number and email ID, and click on 'Proceed'
      • You will be able to view the status of your grievances status

    2. How can I track the status of my loan?

      Ans:

      • Visit the official website of UCO Bank
      • Click on 'Customer Care Center' section
      • Scroll down the page where you will be able to view 'Track Your Loan Status'. Click on it
      • Click on 'Loans applied through our bank branches'. You will be directed to a new page, where you will have to enter the Application Reference Number. Click on 'View Status'. You will be able to view the status of your loan
      • You can also call the customer care number where a customer care executive will help you with the process of helping you check the status of your loan

    3. How can I get my email ID updated?

      Ans: You can get your email ID updated by calling the customer care number and requesting them to update your email ID. You can send a mail to hopgr.calcutta@ucobank.co.in requesting them to update your email ID. The bank will update the new email ID in their database.

    4. How can I get in touch with the grievance redressal officer?

      Ans: The contact details of the grievance redressal officers are given below:

      Principal Nodal Officer for Grievance Redressal

      Shri. T.B. Negi General Manager Strategic Planning and GAD UCO BANK

      Head Office -1 2nd Floor, 10,

      B.T.M. Sarani

      Kolkata – 700 001

      Phone No: 033 44557977, 44558424

      Fax: 033 44557319

      E-mail: hosp.cscell@ucobank.co.in

    5. What is the Corporate Head Office address of UCO Bank?

      Ans: The Corporate Head Office address of UCO Bank is given below:

      UCO Bank Head Office, 10, B T M Sarani, Kolkata - 700 001 West Bengal India.

      A GST rate of 18% will be applicable on banking services and products from 01 July, 2017.

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