Multiple banks. Different interest rates. Call it a "conflict of interest".
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    We found 1 Standard Chartered Personal Loan Customer Care Number

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    10.99% - 14.49% Fixed
    0
    30L Max
    1-5 years
    Response Time Within 30 minutes
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    Customer Reviews

    Standard Chartered Personal Loan Customer Care Number is Rated as "Great!" by 2594 Users

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    Standard Chartered Personal Loan Customer Care - Overview

    Standard Chartered, a British multinational banking organization, is one of the leading banks in India to offer a wide range of banking services and products. Offering a variety of products, the banks lays heavy emphasis on the importance of good customer service to drive maximum customer satisfaction. The bank has set up various channels via which customers may get in touch with the customer care department of the bank regarding assistance or support for any of the bank’s products like personal loans. Customers can also get in touch with the ban to register any complaint or grievance they may have regarding any product or banking service. Customers can get in touch with the bank on call, writing in via email or post or even by SMS.

    Standard Chartered Customer Care Numbers

    Standard Chartered has set up special helplines to handle all queries or grievances which may be faced by customers during their association with the bank. There are helpline numbers set up city wise which will tackle the queries and provide assistance to customers.

    City Number
    Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 6601 4444 / 3940 4444
    Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat, Vadodara 6601 444 / 3940 444
    Gurgaon, Noida 011 - 39404444 / 66014444
    Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthapuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic calls within India only)
    Siliguri 1800 345 5000 (For domestic calls within India only)

    Standard Chartered Customer Service Email ID

    If one cannot get through to the bank’s customer service department on their phone banking number, they may also drop in an email to bank’s customer service department. The email address is [email protected]. The customer service personnel will respond to your email at the earliest.

    Customer Service Online Complaint Form

    Another alternative which the customers can take in order to successfully register a complaint with the bank is by filling up an online complaint form. The form is available on the bank’s website under the ‘Contact Us’ section. To view the online form, you must click on ‘Click here’ under the Complaint Form section on the page. Following this, a new page will open in your browser which will have the online complaint form that you are required to fill in. the complaint form will ask you for details such as your name, your account number (if you are an existing Standard Chartered customer), your registered email address, contact number (home, office, or mobile), your correspondence address and the details of your complaint. Once you have filed in the form completely, just click on submit to complete the submission.

    Standard Chartered Customer Service via SMS

    Standard Chartered has also set up a 24 hour customer service channel via SMS. The customer Assurance department can be reached by simply sending an SMS with the message ‘service’ to 9980033333.

    Standard Chartered Bank Customer Service Mailing Address

    Customers can also write in via email or post to reach out to the Customer Service Department of Standard Chartered Bank. The email address of the customer care department is [email protected] The postal address at which customers can reach out to the bank is:

    Standard Chartered Bank,

    Customer Care Unit, 19,

    Rajaji Salai, Chennai - 600 001

    Apply for Personal Loan

    Standard Chartered Bank Nodal Officer Details

    In case customers are not satisfied with the response they have received to their query or resolution of their complaint, they are free to contact the bank’s Nodal Officers who are located in different cities across the country. The email address at which you may contact the nodal officer is [email protected]

    In the unlikely event that your query is still not satisfactorily responded to or complaint not resolved even after contacting the customer service department as well as the bank’s nodal officers, you can escalate your issue to the Principal Nodal Officer by mailing at [email protected] or [email protected] You can also write in to the Principal Nodal Officer at the following address:

    Principal Nodal Officer

    Standard Chartered Bank

    Customer Care Unit

    19, Rajaji Salai

    Chennai 600 001

    Tel No: 080-42896718 / 080-28089025

    In the event that a customer’s complaint or query does not successfully get resolved or get a satisfactory response from either the customer service departments, the nodal officers or even the Principal Nodal Officer and the customer wishes to further escalate the complaint to the attention of the senior management of the bank, they can write to the country head of the bank’s Retail Banking department at [email protected]

    If the customer has failed to receive a satisfactory reply from the customer service, Nodal Officer, Principal Nodal Officer and even the Country Head of the Retail Banking arm within the period of a month, they may directly file a complaint with the Banking Ombudsman.

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  • Personal Loan Reviews

    • Standard Chartered Bank Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      The Standard charted bank offered me a best rate in regards to my personal loan with the lowest charges. The customer service and the response is average with SCB. They have disbursed the loan within 5 days of time, they made it within the promised time. The required loan amount has been disbursed and I am satisfied with the loan amount.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 25, 2017
    • Standard Chartered Bank Personal Loan
      "Loan rejection"
      0.5 1.5/5 "Bad"
      My personal loan rejected due my resistant address in out of city but i am 7 years customer in SCB bank so pls make loan for out of city customers because this is my salary account so please arrange loan our of city customers otherwise bank is so good and the best think is working time 24*7 this so good.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 25, 2017
    • Standard Chartered Bank Personal Loan
      "Smooth Service"
      0.5 5.0/5 "Blown Away!"
      I did not face any kind of challenges during the personal loan process with Standard Chartered Bank. The loan process went smooth and there are no hassles with them. Even I have no issues with the interest rate. The way they provide customer service is also too good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 24, 2017
    • Standard Chartered Bank Personal Loan
      "Better Response"
      0.5 4.0/5 "Great!"
      I had received good response from Standard Chartered Bank on my personal loan application. But due to some reason I had to close the application. I had no issues with SCB in taking the loan and I had received a call from them for the loan application.
      Was this review helpful? 0
      , pune
      Reviewed on Jul 24, 2017
    • Standard Chartered Bank Personal Loan
      "not satisfied"
      0.5 1.0/5 "Really Bad"
      To be frank, I would say that I haven't received a proper response from Standard Chartered bank in concern to my personal loan application. They didn't even give a call to explain about the product. Therefore, I would say both customer service and the response needs to be improved with Standard Chartered Bank.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jul 24, 2017
    • Standard Chartered Bank Personal Loan
      "Uncomfortable with the Terms & conditions"
      0.5 3.0/5 "Satisfactory"
      I did not go ahead with Standard Chartered Bank for the personal loan because I was not comfortable with the terms and conditions. They were high on the processing charges of 2% and they had no part payment option. There was also a preclosure fee. The rate of interest was of 11,99%.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 23, 2017
    • Standard Chartered Bank Personal Loan
      "Overall a good experience "
      0.5 5.0/5 "Blown Away!"
      I had not taken a personal loan from Standard Chartered Bank because I had taken the loan from another source. But absolutely, I had no issues with the bank, the team was on time in contacting me and informing me all the details. The interest rate and processing charges were also reasonable. It was around 11%.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 23, 2017
    • Standard Chartered Bank Personal Loan
      "Below average service"
      0.5 1.0/5 "Really Bad"
      To be frank, I would say that I haven't received a proper response from Standard Chartered bank in concern to my personal loan application. They didn't even give a call to explain about the product. Therefore, customer service and the response need to be improved with Standard Chartered Bank.
      Was this review helpful? 0
      , noida
      Reviewed on Jul 18, 2017
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      Market rate for the personal loan is 10.99% interest rate but Standard Charted Bank was offering the loan with an interest of 12.5% , so that was the reason I had taken loan from other banks. The customer service and the response was good with SCB. Plus, it would be great if they bring down their interest rate too.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 18, 2017
    • Standard Chartered Bank Personal Loan
      "Better service"
      0.5 5.0/5 "Blown Away!"
      The rate of interest and the processing fee is nil with Standard charted bank, so that was the reason I opted for scb personal loan but it took too much of time. So that was I have closed my personal loan application. The Customer service and the response was really fast with SCB.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 18, 2017
    • Standard Chartered Bank Personal Loan
      "Not supportive"
      0.5 2.0/5 "Expected more"
      Initially Standard Chartered Bank told me that I am eligible for the personal loan. And they had collected all the documents from me and informed about the interest rate for the loan. Post which there was no response from the bank, I had to followup on my application with them but after that they had closed my application. The bank was not supportive.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 13, 2017
    • Standard Chartered Bank Personal Loan
      "Seamless experience with Standard Chartered"
      0.5 5.0/5 "Blown Away!"
      Standard Chartered is competitor of CITI bank, I am have very good experience with SCB, I got awesome service from them, my personal loan process was seamless, response was very good. The executive are very prompt in service,. Standard Chartered interest rate is also competitive and best.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 13, 2017
    • Standard Chartered Bank Personal Loan
      "Good Process"
      0.5 3.5/5 "Pretty good"
      I had taken the personal loan from Standard Chartered bank. Actually I approached SCB through online source. I had received good response from the bank towards my loan application and the interest rate is good. I had no issues with the bank during the loan process.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 12, 2017
    • Standard Chartered Bank Personal Loan
      "Interest should be similar"
      0.5 3.0/5 "Satisfactory"
      The reason why I had not taken Standard Chartered bank loan is, on the website it was showing the interest rate of 10.99% but when I spoke with them they were offering an interest around 11.99% . I had asked them to reduce the interest rate however they were not ready to lower the rate. Now I have decided to process the loan with AXIS.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 12, 2017
    • Standard Chartered Bank Personal Loan
      "Be Customer Oriented"
      0.5 1.0/5 "Really Bad"
      Standard Chartered Bank quoted very less loan amount for the personal loan. Actually I approached them through online source but since I found that the loan amount is low, I did not continue with SCB and I just cancelled the plan. Even I did not receive good response from the bank.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jul 12, 2017
    • Standard Chartered Bank Personal Loan
      "Be Customer Oriented"
      0.5 5.0/5 "Blown Away!"
      Actually I approached Standard Chartered bank for the personal loan and I am in a need of seven lakhs but the bank said that I am eligible for five lakhs. So I dropped my plan and I did not take the loan from Standard chartered. But I received good response from the bank.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 12, 2017
    • Standard Chartered Bank Personal Loan
      "Good Experience"
      0.5 5.0/5 "Blown Away!"
      I have taken loan through other other online channel with same Standard Chartered bank, they have processed my loan on time. SCB approved the loan amount of Rs. 7 lakhs as per industrial standard they offered me good interest rate without any processing fee. I am really happy about it.
      Was this review helpful? 0
      , secunderabad
      Reviewed on Jul 12, 2017
    • Standard Chartered Bank Personal Loan
      "Its Good"
      0.5 5.0/5 "Blown Away!"
      I was expecting money from some where else, I got that money. Hence there is no requirement to take personal loan from Standard Chartered bank. They have responded very well and they have you offered me best interest rate and processing fee.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 12, 2017
    • Standard Chartered Bank Personal Loan
      "Better Service"
      0.5 4.0/5 "Great!"
      I had applied for the personal loan with Standard Chartered bank but my requirement was not fulfilled so I did not take the loan from them. Other than that I had received good response from Standard chartered bank and their responses are really good.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jul 11, 2017
    • Standard Chartered Bank Personal Loan
      "Good overall"
      0.5 4.0/5 "Great!"
      My earlier experience with Standard Chartered bank for the personal loan was excellent. I had no hassles in getting details from them and processing my details. The interest rate and processing charges were also normal and the services after the loan was also good as the loan was disbursed on time.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 11, 2017
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