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  • Standard Chartered Personal Loan Customer Care Number is Rated as "Great!" by 3339 Users

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    Standard Chartered Personal Loan Customer Care Number

    Standard Chartered Personal Loan Customer Care - Overview

    Standard Chartered, a British multinational banking organization, is one of the leading banks in India to offer a wide range of banking services and products. Offering a variety of products, the banks lays heavy emphasis on the importance of good customer service to drive maximum customer satisfaction. The bank has set up various channels via which customers may get in touch with the customer care department of the bank regarding assistance or support for any of the bank’s products like personal loans. Customers can also get in touch with the ban to register any complaint or grievance they may have regarding any product or banking service. Customers can get in touch with the bank on call, writing in via email or post or even by SMS.

    Standard Chartered Customer Care Numbers

    Standard Chartered has set up special helplines to handle all queries or grievances which may be faced by customers during their association with the bank. There are helpline numbers set up city wise which will tackle the queries and provide assistance to customers.

    City Number
    Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 6601 4444 / 3940 4444
    Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat, Vadodara 6601 444 / 3940 4444
    Gurgaon, Noida 011 - 39404444 / 66014444
    Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthapuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic calls within India only)
    Siliguri 1800 345 5000 (For domestic calls within India only)

    Standard Chartered Customer Service Email ID

    If one cannot get through to the bank’s customer service department on their phone banking number, they may also drop in an email to bank’s customer service department. The email address is customer.care@sc.com. The customer service personnel will respond to your email at the earliest.

    Customer Service Online Complaint Form

    Another alternative which the customers can take in order to successfully register a complaint with the bank is by filling up an online complaint form. The form is available on the bank’s website under the ‘Contact Us’ section. To view the online form, you must click on ‘Click here’ under the Complaint Form section on the page. Following this, a new page will open in your browser which will have the online complaint form that you are required to fill in. the complaint form will ask you for details such as your name, your account number (if you are an existing Standard Chartered customer), your registered email address, contact number (home, office, or mobile), your correspondence address and the details of your complaint. Once you have filed in the form completely, just click on submit to complete the submission.

    Standard Chartered Customer Service via SMS

    Standard Chartered has also set up a 24 hour customer service channel via SMS. The customer Assurance department can be reached by simply sending an SMS with the message ‘service’ to 9980033333.

    Standard Chartered Bank Customer Service Mailing Address

    Customers can also write in via email or post to reach out to the Customer Service Department of Standard Chartered Bank. The email address of the customer care department is customer.care@sc.com. The postal address at which customers can reach out to the bank is:

    Standard Chartered Bank,

    Customer Care Unit, 19,

    Rajaji Salai, Chennai - 600 001

    Apply for Personal Loan

    Standard Chartered Bank Nodal Officer Details

    In case customers are not satisfied with the response they have received to their query or resolution of their complaint, they are free to contact the bank’s Nodal Officers who are located in different cities across the country. The email address at which you may contact the nodal officer is Nodal.Officer@sc.com.

    In the unlikely event that your query is still not satisfactorily responded to or complaint not resolved even after contacting the customer service department as well as the bank’s nodal officers, you can escalate your issue to the Principal Nodal Officer by mailing at Head.Service@sc.com or Principal.NodalOfficer@sc.com. You can also write in to the Principal Nodal Officer at the following address:

    Principal Nodal Officer

    Standard Chartered Bank

    Customer Care Unit

    19, Rajaji Salai

    Chennai 600 001

    Tel No: 080-42896718 / 080-28089025

    In the event that a customer’s complaint or query does not successfully get resolved or get a satisfactory response from either the customer service departments, the nodal officers or even the Principal Nodal Officer and the customer wishes to further escalate the complaint to the attention of the senior management of the bank, they can write to the country head of the bank’s Retail Banking department at Countryhead.Retailbanking@sc.com.

    If the customer has failed to receive a satisfactory reply from the customer service, Nodal Officer, Principal Nodal Officer and even the Country Head of the Retail Banking arm within the period of a month, they may directly file a complaint with the Banking Ombudsman.

    Personal Loan Reviews

    • Standard Chartered Bank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The standard chartered Bank offered me the personal loan with the high interest rate. The information which I got from them was wrong. The customer support service and the response is average with the Standard charted. The rate of interest is getting fixed as per the customers requirement.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 11, 2018
    • Standard Chartered Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      The experience was good in taking a personal loan from them. I have taken this almost two years back. But the interest rate was pretty high during the time took the loan which was almost 14%. Other than that they had provided me a good service overall.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 02, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My personal loan experience with SCB was very good, the loan amount was based on my requirements and the rate of interest was nominal when compared to other banks. The process took more than 2 weeks to complete as document verification took long time. The tenure period of this loan is 5 years.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 26, 2018
    • Standard Chartered Bank Personal Loan
      "Personal loan with Standard Chartered Bank"
      0.5 4.0/5 "Great!"
      I have taken personal loan from Standard Chartered Bank and the approved loan amount was 4 lakhs. The rate of interest for the loan amount is 13.75 % and the monthly EMI is 12750 for 5 years. There was no processing fee or charges. They dont have any charges for pre closure and part payments.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 25, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The STANDARD CHARTERED BANK has offered me the personal loan and I have got it within a week time. The rate of interest and the charges are average with the STANDARD CHARTERED BANK personal loan process, I would say I am satisfied with the service I got.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 23, 2018
    • Standard Chartered Bank Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I had a wonderful experience with Standard Chartered bank for personal loan, the process was quite long and it took more than 15 days to disburse the loan amount. I have taken loan for Rs 2.5 lakhs for 2 years with nominal interest rate when compared to other banks. Documents were collected on time and the customer service was good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 16, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The personal loan service took around 2weeks time by the standard charted bank. The customer support service is good with the Standard Charted Bank, The rate of interest and the charges are average. The required loan amount has been given and I am satisfied with it.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 16, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 3.5/5 "Pretty good"
      Standard Chartered bank provided a good service on personal loan, the process was smooth and i received my loan amount within 10 days. The loan amount was based on my requirement with nominal interest when compared to other banks. The tenure period of this loan is 5 years and the customer service was very good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 14, 2018
    • Standard Chartered Bank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The STANDARD CHARTERED BANK has disbursed my personal loan quickly but after the disbursement the response was quite low with the STANDARD CHARTERED BANK , they have approved and disbursed the required loan amount.The rate of interest is average when compared with other loan providers.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 12, 2018
    • Standard Chartered Bank Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      The service which I got from the STANDARD CHARTERED BANK was good and they were prompt in their response part. I have got the loan amount within 15 days of time. The customer support service is good with the Standard charted bank . Their executives came to my place to collect the documents on right time.
      Was this review helpful? 0
      , pune
      Reviewed on Mar 26, 2018
    • Standard Chartered Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      The personal loan service was good from the STANDARD CHARTERED BANK, they were up to the mark and whatever they have promised they have fulfilled the promises, The customer support service is good with the STANDARD CHARTERED BANK, the rate of interest and the charges are lowest what I got via online financial portal.
      Was this review helpful? 0
      , new delhi
      Reviewed on Mar 24, 2018
    • Standard Chartered Bank Personal Loan
      "Nice Experience"
      0.5 4.0/5 "Great!"
      It was a good experience with Standard Chartered Bank for the personal loan and they were on time to contact me and collect my documents. The process was smooth. The rate of interest is around 11.49% and the processing charges is 1885. The after loan services are good too.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 24, 2018
    • Standard Chartered Bank Personal Loan
      "Good overall"
      0.5 4.0/5 "Great!"
      I have taken a personal loan from SCB and the process is good and it was on time. The paper work process was also timely and it was a smooth experience. The rate of interest was of 11.25% and processing charges zero. It was the same to what was informed to me initially.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 24, 2018
    • Standard Chartered Bank Personal Loan
      "Good, can do better"
      0.5 4.0/5 "Great!"
      Overall I would say it was a good experience with SCB for the personal loan as I got the loan as per my requirement. The rate of interest was around 12% and the processing fees was around 1800. But there was a delay in the loan as it took 20days. When the executive came over to collect the documents from my door step. I was not available. I had to visit the branches thrice to submit the documents.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Mar 24, 2018
    • Standard Chartered Bank Personal Loan
      "Overall good"
      0.5 4.5/5 "Excellent!"
      Standard Chartered Bank provided the personal loan and I got it on time. But there were issues with the documents. I had to submit it twice. After which I got the loan in 12 days. The rate of interest and processing charges is normal. There are no hassles in that.
      Was this review helpful? 0
      , pune
      Reviewed on Mar 23, 2018
    • Standard Chartered Bank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have applied for the personal loan with Standard Chartered bank, my loan application was approved and it was a very good experience. The loan amount was for Rs 2.5 lakhs with rate of interest of 12% which is high when compared to other banks. Customer service was good and the tenure of this loan is 3 years.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 23, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My personal loan application was approved with Standard Chartered Bank and my experience was good. The process was smooth and i received my loan amount within 10 days. Customer service was good and they collected documents on time. The loan amount was for Rs 5 lakhs with nominal interest rate and the tenure period of 5 years.
      Was this review helpful? 0
      , pune
      Reviewed on Mar 23, 2018
    • Standard Chartered Bank Personal Loan
      "Not bad"
      0.5 3.5/5 "Pretty good"
      I got the personal loan from the STANDARD CHARTERED BANK around 2 years ago. The requested loan amount was approved but I have got lesser amount than my expectation. The rate of interest and the charges are average with the STANDARD CHARTERED BANK personal loan service.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 21, 2018
    • Standard Chartered Bank Personal Loan
      "Process is good"
      0.5 4.0/5 "Great!"
      My personal loan is with Standard Chartered Bank. I was told that the loan will be disbursed in seven days. But it took 15 days for me to get the loan. The document collection was on time but the processing has taken time. The rate of interest was of 11.99% and the processing charges is zero. I got the loan amount as needed.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 21, 2018
    • Standard Chartered Bank Personal Loan
      "Experience is good"
      0.5 5.0/5 "Blown Away!"
      The process for the personal loan is good at Standard Chartered Bank as it happened on time and there were no issues to get the loan through. The rate of interest and processing charges are normal. The after loan services are good and hassle free.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 15, 2018
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