Multiple banks. Different interest rates. Call it a "conflict of interest".
  • Standard Chartered Personal Loan Customer Care Number is Rated as "Great!" by 3425 Users

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    Standard Chartered Personal Loan Customer Care Number

    Standard Chartered, a British multinational banking organization, is one of the leading banks in India to offer a wide range of banking services and products. Offering a variety of products, the banks lays heavy emphasis on the importance of good customer service to drive maximum customer satisfaction. The bank has set up various channels via which customers may get in touch with the customer care department of the bank regarding assistance or support for any of the bank’s products like personal loans. Customers can also get in touch with the ban to register any complaint or grievance they may have regarding any product or banking service. Customers can get in touch with the bank on call, writing in via email or post or even by SMS.

    Standard Chartered Customer Care Numbers

    Standard Chartered has set up special helplines to handle all queries or grievances which may be faced by customers during their association with the bank. There are helpline numbers set up city wise which will tackle the queries and provide assistance to customers.

    City Number
    Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 6601 4444 / 3940 4444
    Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat, Vadodara 6601 444 / 3940 4444
    Gurgaon, Noida 011 - 39404444 / 66014444
    Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthapuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic calls within India only)
    Siliguri 1800 345 5000 (For domestic calls within India only)

    Standard Chartered Customer Service Email ID

    If one cannot get through to the bank’s customer service department on their phone banking number, they may also drop in an email to bank’s customer service department. The email address is customer.care@sc.com. The customer service personnel will respond to your email at the earliest.

    Customer Service Online Complaint Form

    Another alternative which the customers can take in order to successfully register a complaint with the bank is by filling up an online complaint form. The form is available on the bank’s website under the ‘Contact Us’ section. To view the online form, you must click on ‘Click here’ under the Complaint Form section on the page. Following this, a new page will open in your browser which will have the online complaint form that you are required to fill in. the complaint form will ask you for details such as your name, your account number (if you are an existing Standard Chartered customer), your registered email address, contact number (home, office, or mobile), your correspondence address and the details of your complaint. Once you have filed in the form completely, just click on submit to complete the submission.

    Standard Chartered Customer Service via SMS

    Standard Chartered has also set up a 24 hour customer service channel via SMS. The customer Assurance department can be reached by simply sending an SMS with the message ‘service’ to 9980033333.

    Standard Chartered Bank Customer Service Mailing Address

    Customers can also write in via email or post to reach out to the Customer Service Department of Standard Chartered Bank. The email address of the customer care department is customer.care@sc.com. The postal address at which customers can reach out to the bank is:

    Standard Chartered Bank,

    Customer Care Unit, 19,

    Rajaji Salai, Chennai - 600 001

    Standard Chartered Bank Nodal Officer Details

    In case customers are not satisfied with the response they have received to their query or resolution of their complaint, they are free to contact the bank’s Nodal Officers who are located in different cities across the country. The email address at which you may contact the nodal officer is Nodal.Officer@sc.com.

    In the unlikely event that your query is still not satisfactorily responded to or complaint not resolved even after contacting the customer service department as well as the bank’s nodal officers, you can escalate your issue to the Principal Nodal Officer by mailing at Head.Service@sc.com or Principal.NodalOfficer@sc.com. You can also write in to the Principal Nodal Officer at the following address:

    Principal Nodal Officer

    Standard Chartered Bank

    Customer Care Unit

    19, Rajaji Salai

    Chennai 600 001

    Tel No: 080-42896718 / 080-28089025

    In the event that a customer’s complaint or query does not successfully get resolved or get a satisfactory response from either the customer service departments, the nodal officers or even the Principal Nodal Officer and the customer wishes to further escalate the complaint to the attention of the senior management of the bank, they can write to the country head of the bank’s Retail Banking department at Countryhead.Retailbanking@sc.com.

    If the customer has failed to receive a satisfactory reply from the customer service, Nodal Officer, Principal Nodal Officer and even the Country Head of the Retail Banking arm within the period of a month, they may directly file a complaint with the Banking Ombudsman.

    Personal Loan Reviews

    • Standard Chartered Bank Personal Loan
      "Average service"
      0.5 3.5/5 "Pretty good"
      I had previously holding Standard chartered bank credit card previously,now i have done balance transfer to other bank,the loan amount they have given me was sufficient,and the rate of interest they have charged me was nominal,but their service was not up to the bank.
      Was this review helpful? 1
      , bangalore
      Reviewed on Mar 17, 2019
    • Standard Chartered Bank Personal Loan
      "Average services"
      0.5 3.0/5 "Satisfactory"
      My personal loan was taken with STANDARD CHARTED BANK . The customer support was also very good. It has been a hassle free personal loan experience with the this Bank. The tenure period is 5 year . They offered rate of interest at a nominal rate. The loan was sanctioned and disbursed with in few days.
      Was this review helpful? 1
      , pune
      Reviewed on Mar 13, 2019
    • Standard Chartered Bank Personal Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the STANDARD CHARTED bank. It was good, application process was smooth an hassle free.1 I got the loan amount with in a week. Their customer support reposes are also very good. I use to pay my EMI on monthly basis . Loan amount is satisfactory .
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 13, 2019
    • Standard Chartered Bank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      I had taken this loan a pretty while back and the experience was quite good. The process did not took much time and the loan amount which they had provided was sufficient as well. The processing fee and charges has been nominal and their customer support team was also quite helpful as well.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 08, 2019
    • Standard Chartered Bank Personal Loan
      "Good Experience"
      0.5 4.5/5 "Excellent!"
      I just provided my documents to the Standard Chartered executive they themselves done the personal loan process and so fast on the disbursement part. The interest rate is lesser around 10.99% based on my corporate company, I got zero processing fee from Indusind bank.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 08, 2019
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I had been holding my personal loan with Standard chartered bank previously, now i have closed this loan,the loan amount which they have given me was good, and the rate of interest they have charged me was nominal,and even the processing fee which they have charged me was nominal,now i have closed this loan successfully.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 28, 2019
    • Standard Chartered Bank Personal Loan
      "Good customer experience"
      0.5 5.0/5 "Blown Away!"
      I just give the phone call to the Standard Chartered to avail personal loan based on the credit card. I took 3 to 4 loans then I repaid it, the customer executive explained everything before taking the products, the interest is far than others. Process was instant without any documentation.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 26, 2019
    • Standard Chartered Bank Personal Loan
      "Easy top up facility "
      0.5 5.0/5 "Blown Away!"
      I took one top up loan with Standard Chartered, Last time I took the amount of Rs. 4 lakhs for the tenure period 5 years, the interest rate is around 18% for per annum. The process was smooth without any inconvenient I got the amount after the verification.
      Was this review helpful? 2
      , bangalore
      Reviewed on Feb 21, 2019
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with STANDARD CHARTERED BANK , the tenure period is 4year and i use to pay EMI on time . They charge nominal processing fee . It was good, application process was smooth an hassle free. I got the loan amount with in a week. Service is up to the mark .
      Was this review helpful? 1
      , chennai
      Reviewed on Feb 17, 2019
    • Standard Chartered Bank Personal Loan
      "Looking for less interest rate"
      0.5 4.0/5 "Great!"
      I took a personal loan from SCB and it was a good experience, loan amount was sufficient with tenure period of 5 years. Customer service was good and they collected documents on time. Rate of interest was high so i did balance transfer to other bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 16, 2019
    • Standard Chartered Bank Personal Loan
      "Need to improve the service"
      0.5 1.0/5 "Really Bad"
      I took a personal loan in Standard Chartered Bank in the year of 2004 or 2005. The interest rate was nominal. The customer service is not upto the mark. Actually my company has to pay this loan, I have utilized the OD facilities but due to some issues. Unfortunately have paid the loan recently in 2018.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 12, 2019
    • Standard Chartered Bank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It was an excellent experience i had with this loan where the process in getting this loan had went seamless. The loan amount which they had provided was sufficient and the interest rate with them has been quite nominal as well. The processing fee with this loan was nominal as well.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 12, 2019
    • Standard Chartered Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I had been holding my personal account with Standard chartered bank, i have been taking this loan in year of 2016, now i have closed the loan ,and the rate of interest they have charged me was nominal , that point of time they have charged me nominal rate of interest according to the market value, their service was good, they had been charging processing fee or not i have no idea. The loan amount they have given me was sufficient.their was zero pre-closure. but one thing is bit issue i felt, even i want to suggest that if i want to close the loan then they should provide in net banking it self.like to close the loan i need to visit the Branch for that.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 11, 2019
    • Standard Chartered Bank Personal Loan
      "Good Card"
      0.5 5.0/5 "Blown Away!"
      I was looking for a personal loan and i applied with Standard charted as i carry a salary account with Standard charted. There was not much documentation and my application was processed on time. The interest rates were reasonable.I am happy with the overall services and
      Was this review helpful? 2
      , new delhi
      Reviewed on Feb 07, 2019
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      STANDARD CHARTERED BANK has also offered me a personal loan. The process was quick and I got the loan on time. The rate of interest is and there were processing charges as well both are very nominal compare to others in the market . The tenure period is 20 year and it is sufficient .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 07, 2019
    • Standard Chartered Bank Personal Loan
      "Interest rate should be standard"
      0.5 5.0/5 "Blown Away!"
      Before three years I took personal loan from Standard with the interest rate of 10.49% for the tenure period of 12 months, the representative visited to my place and collected the documents. The interest rate is huge, any way I prefer only HDFC and ICICI bank. Because Standard Chartered has the processing fee.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Feb 01, 2019
    • Standard Chartered Bank Personal Loan
      "Good in all"
      0.5 4.0/5 "Great!"
      I have a personal loan with Standard Chartered Bank and the process for the loan was done on time. I had no hassles to get the loan and the rate of interest and processing charges was nominal too. The documents was collected on time and in all no hassles.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 31, 2019
    • Standard Chartered Bank Personal Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan earlier with Standard Chartered Bank. The customer support and response is good and I also received the loan on time and as per my requirement. The rate of interest and processing charges was nominal and the after loan services are good too.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 29, 2019
    • Standard Chartered Bank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      The experience with this loan was quite good and the loan amount which they had provided has been sufficient as well. The interest rate with them has been nominal with the market rate and there was no extra charges which they had made so far and their customer support response has also been quite good.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 28, 2019
    • Standard Chartered Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I took my personal loan with standard chartered bank. The loan amount they have given me was sufficient,and the rate of interest, they have charged me was up to 10% ,which is nominal compare to market value , and the processing fee which they have given me was nominal, still this loan is running,and they have not charged me any hidden charges.
      Was this review helpful? 3
      , pune
      Reviewed on Jan 27, 2019
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