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  • Standard Chartered Personal Loan Customer Care Number is Rated as "Great!" by 3399 Users

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    Standard Chartered Personal Loan Customer Care Number

    Standard Chartered, a British multinational banking organization, is one of the leading banks in India to offer a wide range of banking services and products. Offering a variety of products, the banks lays heavy emphasis on the importance of good customer service to drive maximum customer satisfaction. The bank has set up various channels via which customers may get in touch with the customer care department of the bank regarding assistance or support for any of the bank’s products like personal loans. Customers can also get in touch with the ban to register any complaint or grievance they may have regarding any product or banking service. Customers can get in touch with the bank on call, writing in via email or post or even by SMS.

    Standard Chartered Customer Care Numbers

    Standard Chartered has set up special helplines to handle all queries or grievances which may be faced by customers during their association with the bank. There are helpline numbers set up city wise which will tackle the queries and provide assistance to customers.

    City Number
    Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 6601 4444 / 3940 4444
    Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat, Vadodara 6601 444 / 3940 4444
    Gurgaon, Noida 011 - 39404444 / 66014444
    Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthapuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic calls within India only)
    Siliguri 1800 345 5000 (For domestic calls within India only)

    Standard Chartered Customer Service Email ID

    If one cannot get through to the bank’s customer service department on their phone banking number, they may also drop in an email to bank’s customer service department. The email address is customer.care@sc.com. The customer service personnel will respond to your email at the earliest.

    Customer Service Online Complaint Form

    Another alternative which the customers can take in order to successfully register a complaint with the bank is by filling up an online complaint form. The form is available on the bank’s website under the ‘Contact Us’ section. To view the online form, you must click on ‘Click here’ under the Complaint Form section on the page. Following this, a new page will open in your browser which will have the online complaint form that you are required to fill in. the complaint form will ask you for details such as your name, your account number (if you are an existing Standard Chartered customer), your registered email address, contact number (home, office, or mobile), your correspondence address and the details of your complaint. Once you have filed in the form completely, just click on submit to complete the submission.

    Standard Chartered Customer Service via SMS

    Standard Chartered has also set up a 24 hour customer service channel via SMS. The customer Assurance department can be reached by simply sending an SMS with the message ‘service’ to 9980033333.

    Standard Chartered Bank Customer Service Mailing Address

    Customers can also write in via email or post to reach out to the Customer Service Department of Standard Chartered Bank. The email address of the customer care department is customer.care@sc.com. The postal address at which customers can reach out to the bank is:

    Standard Chartered Bank,

    Customer Care Unit, 19,

    Rajaji Salai, Chennai - 600 001

    Standard Chartered Bank Nodal Officer Details

    In case customers are not satisfied with the response they have received to their query or resolution of their complaint, they are free to contact the bank’s Nodal Officers who are located in different cities across the country. The email address at which you may contact the nodal officer is Nodal.Officer@sc.com.

    In the unlikely event that your query is still not satisfactorily responded to or complaint not resolved even after contacting the customer service department as well as the bank’s nodal officers, you can escalate your issue to the Principal Nodal Officer by mailing at Head.Service@sc.com or Principal.NodalOfficer@sc.com. You can also write in to the Principal Nodal Officer at the following address:

    Principal Nodal Officer

    Standard Chartered Bank

    Customer Care Unit

    19, Rajaji Salai

    Chennai 600 001

    Tel No: 080-42896718 / 080-28089025

    In the event that a customer’s complaint or query does not successfully get resolved or get a satisfactory response from either the customer service departments, the nodal officers or even the Principal Nodal Officer and the customer wishes to further escalate the complaint to the attention of the senior management of the bank, they can write to the country head of the bank’s Retail Banking department at Countryhead.Retailbanking@sc.com.

    If the customer has failed to receive a satisfactory reply from the customer service, Nodal Officer, Principal Nodal Officer and even the Country Head of the Retail Banking arm within the period of a month, they may directly file a complaint with the Banking Ombudsman.

    Personal Loan Reviews

    • Standard Chartered Bank Personal Loan
      "BETTER"
      0.5 4.0/5 "Great!"
      I am taken the personal loan with the STANDARD CHARTED BANK since from past 2012 where the service is very good also the rate of interest is very lower so i am continuing with this bank and i have been taking the top up loans. The rate of interest is 11.49%.
      Was this review helpful? 0
      , chennai
      Reviewed on Dec 12, 2018
    • Standard Chartered Bank Personal Loan
      "Good credit card"
      0.5 4.0/5 "Great!"
      I can easily convert the purchasing amount into emi options through online, I am holding life time free credit ca rd, the limit of the card is fine, the accessibility is good and easy to use across the India. The customer support will give reminder call before the due date.
      Was this review helpful? 1
      , chennai
      Reviewed on Dec 10, 2018
    • Standard Chartered Bank Personal Loan
      "Its Excellent"
      0.5 5.0/5 "Blown Away!"
      I am an existing customer, they gave me the interest rate around 12% its very fine for me, they gave me flexible tenure period, the process was convenient within 2 to 3 days they have sanctioned the amount, they have part and pre closure options.
      Was this review helpful? 2
      , chennai
      Reviewed on Dec 10, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with STANDARD CHARTED BANK , the tenure period is 3year . The interest rate with them has been nominal and was quite good. Their customer support has also been good and they had been helpful at times. They gave the option of preclosere with this .
      Was this review helpful? 1
      , gurgaon
      Reviewed on Nov 26, 2018
    • Standard Chartered Bank Personal Loan
      "Average Banking Services"
      0.5 4.0/5 "Great!"
      The Standard Chartered bank personal loan was good. Before taken the personal loan, they have given a committed like a lower tenure period but after the loan approval they have increased the tenure period for 3 years or else they will reduced the loan amount for the tenure period. I have purchased the loan amount of Rs. 8 lakhs. I have canceled the loan because of this issue.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 15, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding my personal loan Standard chartered bank,the loan amount they have given me up to 3,20,000 but i have expected up to 5,00,000 and there rate of interest they have charged me is nominal it is up to 10.25% they have been charging, they have charged processing fee up to 3000-4000 which is nominal.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 15, 2018
    • Standard Chartered Bank Personal Loan
      "Very Good Service"
      0.5 4.5/5 "Excellent!"
      It has been a good experience i had with them and the loan amount which they had provided has been satisfactory. The interest rate with them has been nominal and was quite good. Their customer support has also been good and they had been helpful at times.
      Was this review helpful? 1
      , chennai
      Reviewed on Nov 13, 2018
    • Standard Chartered Bank Personal Loan
      "Process should be improved"
      0.5 5.0/5 "Blown Away!"
      I took personal loan from Standard Chartered for the amount of Rs. 3.50 lakhs, total tenure period is five years. The interest rate is very high in Standard Chartered bank and also documentation process is hard, they were keep getting different documents from me.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 12, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My personal loan was approved with SCB and the experience was good, the process was smooth and i received my loan amount within 1 week. The loan amount was for Rs 3 lacs with nominal interest rate when compared to others. Customer service was good and they followed up on time.
      Was this review helpful? 3
      , mumbai
      Reviewed on Nov 09, 2018
    • Standard Chartered Bank Personal Loan
      "Needs to be Quick."
      0.5 4.0/5 "Great!"
      I had a personal loan going with Standard charted Bank. At the time of applying it happened to be a bit delay. I had to wait for 15-20 days to get the approved amount. The interest rates i find it little higher , it can be lowered. But as Standard charted has taken care of my need i am happy , only thing they have to work on is their timing and quick response.
      Was this review helpful? 1
      , mumbai
      Reviewed on Nov 04, 2018
    • Standard Chartered Bank Personal Loan
      "Unhappy with the services"
      0.5 2.0/5 "Expected more"
      The process at Standard Chartered Bank is not up to the mark for the personal loan. The process took so much of time for me to get the loan. The rate of interest is around 11% and the processing charges are normal. They need to work on the services.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 01, 2018
    • Standard Chartered Bank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had taken a very minimal loan amount from them and the experience had been good. Since i had my salary account with them there has not been any documentation required and the process has been simple. The loan amount whcih they had provided has been satisfactory as well.
      Was this review helpful? 0
      , chennai
      Reviewed on Oct 31, 2018
    • Standard Chartered Bank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It has been a good experience i had with this loan and the interest rate with them has been good as well. The loan amount which they had provided has been good and the process has been fast in getting the loan as well. There has not been any sort of charges which they had made and the process had been fast as well.
      Was this review helpful? 1
      , bangalore
      Reviewed on Oct 31, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My experience was good with SCB for personal loan, the process was smooth and i received my loan amount within 1 week. Customer service was good and they followed up on time. The loan amount i requested for was Rs 6.1 lacs but they gave only Rs 4.2 lacs with nominal interest rate and the tenure period is 5 years.
      Was this review helpful? 3
      , bangalore
      Reviewed on Oct 24, 2018
    • Standard Chartered Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with STANDARD CHARTERED bank and my experience with this bank was good,the loan which i expected i got even rate of interest and processing fee is nominal compared to other banks.customer support team is good and they response to me very well.
      Was this review helpful? 3
      , mumbai
      Reviewed on Oct 20, 2018
    • Standard Chartered Bank Personal Loan
      "BEST"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with the STANDARD CHARTERED BANK and the process of getting the loan is very good and the rate of interest is very lower when compare to the others it is 11.9% also the service is very quick. There is no processing fee for loan.
      Was this review helpful? 5
      , chennai
      Reviewed on Oct 20, 2018
    • Standard Chartered Bank Personal Loan
      "More than satisfactory"
      0.5 5.0/5 "Blown Away!"
      Standard Chartered Bank is good in the personal loan process. The customer support is fine and they were responsive too. The process is very fast and i got the loan within five days. The rate of interest is around 12.49% and the processing charges is zero. I thought it will take time since the loan amount was huge of five lakhs. But I got it very quickly.
      Was this review helpful? 0
      , new delhi
      Reviewed on Oct 18, 2018
    • Standard Chartered Bank Personal Loan
      "Excellent"
      0.5 4.0/5 "Great!"
      I have taken a personal loan from Standard Chartered Bank. The process is good but the verification was done at a random by a third party and I was not at my place when it happened. I was not informed about it. The rate of interest is of 11.99% and the processing fees is zero.
      Was this review helpful? 0
      , pune
      Reviewed on Oct 18, 2018
    • Standard Chartered Bank Personal Loan
      "Good in all"
      0.5 5.0/5 "Blown Away!"
      Standard Chartered Bank is also good in the process for the personal loan. The customer support and response is good and there are no hassles to get the loan. The rate of interest and processing charges is normal. The after loan services is good.
      Was this review helpful? 4
      , chennai
      Reviewed on Oct 13, 2018
    • Standard Chartered Bank Personal Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      My personal loan was taken with STANDARD CHARTED BANK , the rate of interest is 12% it is slightly high but fine . The process of getting loan is too fast only it took 4 days to get loan . There is no processing fee with this bank and preclosere is chargeable . So far it has been good experience .
      Was this review helpful? 2
      , new delhi
      Reviewed on Sep 14, 2018
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