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  • Standard Chartered Personal Loan Customer Care Number is Rated as "Great!" by 3311 Users
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    Standard Chartered Personal Loan Customer Care Number

    Standard Chartered Personal Loan Customer Care - Overview

    Standard Chartered, a British multinational banking organization, is one of the leading banks in India to offer a wide range of banking services and products. Offering a variety of products, the banks lays heavy emphasis on the importance of good customer service to drive maximum customer satisfaction. The bank has set up various channels via which customers may get in touch with the customer care department of the bank regarding assistance or support for any of the bank’s products like personal loans. Customers can also get in touch with the ban to register any complaint or grievance they may have regarding any product or banking service. Customers can get in touch with the bank on call, writing in via email or post or even by SMS.

    Standard Chartered Customer Care Numbers

    Standard Chartered has set up special helplines to handle all queries or grievances which may be faced by customers during their association with the bank. There are helpline numbers set up city wise which will tackle the queries and provide assistance to customers.

    City Number
    Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 6601 4444 / 3940 4444
    Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat, Vadodara 6601 444 / 3940 444
    Gurgaon, Noida 011 - 39404444 / 66014444
    Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthapuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic calls within India only)
    Siliguri 1800 345 5000 (For domestic calls within India only)

    Standard Chartered Customer Service Email ID

    If one cannot get through to the bank’s customer service department on their phone banking number, they may also drop in an email to bank’s customer service department. The email address is customer.care@sc.com. The customer service personnel will respond to your email at the earliest.

    Customer Service Online Complaint Form

    Another alternative which the customers can take in order to successfully register a complaint with the bank is by filling up an online complaint form. The form is available on the bank’s website under the ‘Contact Us’ section. To view the online form, you must click on ‘Click here’ under the Complaint Form section on the page. Following this, a new page will open in your browser which will have the online complaint form that you are required to fill in. the complaint form will ask you for details such as your name, your account number (if you are an existing Standard Chartered customer), your registered email address, contact number (home, office, or mobile), your correspondence address and the details of your complaint. Once you have filed in the form completely, just click on submit to complete the submission.

    Standard Chartered Customer Service via SMS

    Standard Chartered has also set up a 24 hour customer service channel via SMS. The customer Assurance department can be reached by simply sending an SMS with the message ‘service’ to 9980033333.

    Standard Chartered Bank Customer Service Mailing Address

    Customers can also write in via email or post to reach out to the Customer Service Department of Standard Chartered Bank. The email address of the customer care department is customer.care@sc.com. The postal address at which customers can reach out to the bank is:

    Standard Chartered Bank,

    Customer Care Unit, 19,

    Rajaji Salai, Chennai - 600 001

    Apply for Personal Loan

    Standard Chartered Bank Nodal Officer Details

    In case customers are not satisfied with the response they have received to their query or resolution of their complaint, they are free to contact the bank’s Nodal Officers who are located in different cities across the country. The email address at which you may contact the nodal officer is Nodal.Officer@sc.com.

    In the unlikely event that your query is still not satisfactorily responded to or complaint not resolved even after contacting the customer service department as well as the bank’s nodal officers, you can escalate your issue to the Principal Nodal Officer by mailing at Head.Service@sc.com or Principal.NodalOfficer@sc.com. You can also write in to the Principal Nodal Officer at the following address:

    Principal Nodal Officer

    Standard Chartered Bank

    Customer Care Unit

    19, Rajaji Salai

    Chennai 600 001

    Tel No: 080-42896718 / 080-28089025

    In the event that a customer’s complaint or query does not successfully get resolved or get a satisfactory response from either the customer service departments, the nodal officers or even the Principal Nodal Officer and the customer wishes to further escalate the complaint to the attention of the senior management of the bank, they can write to the country head of the bank’s Retail Banking department at Countryhead.Retailbanking@sc.com.

    If the customer has failed to receive a satisfactory reply from the customer service, Nodal Officer, Principal Nodal Officer and even the Country Head of the Retail Banking arm within the period of a month, they may directly file a complaint with the Banking Ombudsman.

    Personal Loan Reviews

    • Standard Chartered Bank Personal Loan
      "Interest rate was high"
      0.5 2.5/5 "Just OK"
      I have taken a personal loan from STANDARD CHARTERED BANK. The approved loan amount was 4 lakhs. The rate of interest comes around 15% The interest was high. The monthly EMI is 12000 which i have to pay for 3 to 4 years. After 1 year the pre closure charges will be 3% of the total outstanding amount.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Feb 17, 2018
    • Standard Chartered Bank Personal Loan
      "Perfect service"
      0.5 4.0/5 "Great!"
      The service which I got from the STANDARD CHARTERED BANK was good in regards to my personal loan application. They have disbursed my loan amount within 5 days of time, still they can disburse the loan amount within 2 to 3 days of time. The rate of interest and the charges are nominal with the STANDARD CHARTERED BANK personal loan .
      Was this review helpful? 0
      , pune
      Reviewed on Feb 13, 2018
    • Standard Chartered Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My personal loan experience with the Standard chartered bank was around 11.49%. The loan amount got disbursed within 4 days of time. Everything is better one for me with the Standard chartered bank. I am really happy with them till now.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 13, 2018
    • Standard Chartered Bank Personal Loan
      "Needs to improve"
      0.5 1.0/5 "Really Bad"
      My Personal loan experience with Standard Chartered Bank was not satisfactory. The process was so long and it took 1 month to receive the loan amount. The loan amount was for Rs 3 lakhs with the rate of interest of 11% which is nominal rate. The tenure of this loan is 5 years and the customer support was not up to the mark, there was no proper response from them.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 12, 2018
    • Standard Chartered Bank Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      I am satisfied with Standard Chartered Bank service. The rate of interest was bit high when compared to other banks where others are doing 11.9% but they offered 14.5%. The processing fee was nominal. They have sanctioned the personal loan on committed time.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 12, 2018
    • Standard Chartered Bank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I took my personal loan with Standard Chartered Bank and am very much satisfied with their service. The interest rate was bit high compared to others. They provided a doorstep service for the documentation. The loan was sanctioned on the committed time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 12, 2018
    • Standard Chartered Bank Personal Loan
      "Better"
      0.5 4.0/5 "Great!"
      Actually they took lot of time to disburse the loan amount otherwise everything was fine with Standard Chartered Bank. The rate of interest was nominal and the processing fee was zero. The documentation process was very simple and easy to submit.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 12, 2018
    • Standard Chartered Bank Personal Loan
      "Quite good"
      0.5 4.0/5 "Great!"
      Interest rate was around 11.25% for the personal loan with the Standard chartered bank and the customer service is good . It took around ten days of time to get the loan disbursement. Everything is better one for me with the Standard chartered bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 10, 2018
    • Standard Chartered Bank Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      Experience is good one with the Standard chartered bank and the rate of interest is around 11.99%. I would like to say that the customer service is good one with them and the loan amount got disbursed within five days of time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 10, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My Personal loan experience with Standard Chartered bank was very good, the process was quite long and it took 1 month for the loan amount to get disbursed. I have requested the loan amount for Rs 2.4 lakhs but the loan amount was approved only for Rs 1.4 lakhs. The rate of interest of 13.49 is nominal when compared to other banks. Customer service was good and their response was prompt. The tenure of this loan is 5 years.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Feb 09, 2018
    • Standard Chartered Bank Personal Loan
      "Average"
      0.5 2.0/5 "Expected more"
      Interest rate was around 11.5% for the personal loan with the Standard chartered bank . I would like to say that the customer service with the post loan process was not good one for me with them and am follow up was not really up to the mark.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 09, 2018
    • Standard Chartered Bank Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      I have my personal loan with STANDARD CHARTER bank. The loan amount was 3 lakhs and the Interest rate was 11.49% which is average in the market. The tenure period was 3 years . Here there is no processing fee which is an added advantage. My overall experience was good.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 08, 2018
    • Standard Chartered Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I took my personal loan with Standard Chartered Bank through online channel. The customer service and response was good. They charged the interest rate same like other bankers which was around 10.5%. The processing fee was zero. Overall they took 4 to 5 days for the personal loan.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 08, 2018
    • Standard Chartered Bank Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      It was quite good with Standard Chartered Bank on personal loan. But I didn't get the required amount. The rate of interest was normal. I had applied for 5L but they have offered 2.4L. The part payment and pre closure can be done only after a year. The loan duration is 3 years.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 08, 2018
    • Standard Chartered Bank Personal Loan
      "Best"
      0.5 4.0/5 "Great!"
      It was an excellent experience with the Standard chartered bank for the personal loan, which I have applied. Rate of interest was around 11%. I would like to say that the customer service and other things are really very good.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 08, 2018
    • Standard Chartered Bank Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      My experience was good one with the Standard chartered bank for the personal loan and the interest rate was around 11.5%. The loan amount got disbursed within eight to ten days of time. Everything is fine one for me with the Standard chartered bank.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 08, 2018
    • Standard Chartered Bank Personal Loan
      "Excellent"
      0.5 4.5/5 "Excellent!"
      Interest rate was around 14% for the personal loan with the Standard chartered bank and the processing charges were around 1100 Rupees to 1200 Rupees. Customer service is okay with the Standard chartered bank for my personal loan inquiry.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 07, 2018
    • Standard Chartered Bank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      Rate of interest for the personal loan with the Standard chartered bank was around 11%. Customer service was good one for me with them. The loan amount got t disbursed within fifteen days of time from the time, when I have applied. Everything is better one with the Standard chartered bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 07, 2018
    • Standard Chartered Bank Personal Loan
      "Better"
      0.5 4.0/5 "Great!"
      Timeline was not happened as per the commitments with the Standard chartered bank for my personal loan application, which I have applied. I would like to say that the rate of interest was around 11.49% and the customer service is good one for me with them.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 07, 2018
    • Standard Chartered Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      There is a personal loan I have taken from Standard chartered. They had offered me with rate of interest of 11 % and the documents were collected from my door step. The process was fast and they disbursed the loan amount on time. It was totally an excellent service from Standard chartered personal loan department.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 06, 2018
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