Multiple banks. Different interest rates. Call it a "conflict of interest".
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    We found 1 Standard Chartered Personal Loan Customer Care Number

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    10.99% - 14.49% Fixed
    0
    30L Max
    1-5 years
    Response Time Within 30 minutes
    Rs.1,000 Amazon voucher free Ad
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    Customer Reviews

    Standard Chartered Personal Loan Customer Care Number is Rated as "Great!" by 2658 Users

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    Standard Chartered Personal Loan Customer Care - Overview

    Standard Chartered, a British multinational banking organization, is one of the leading banks in India to offer a wide range of banking services and products. Offering a variety of products, the banks lays heavy emphasis on the importance of good customer service to drive maximum customer satisfaction. The bank has set up various channels via which customers may get in touch with the customer care department of the bank regarding assistance or support for any of the bank’s products like personal loans. Customers can also get in touch with the ban to register any complaint or grievance they may have regarding any product or banking service. Customers can get in touch with the bank on call, writing in via email or post or even by SMS.

    Standard Chartered Customer Care Numbers

    Standard Chartered has set up special helplines to handle all queries or grievances which may be faced by customers during their association with the bank. There are helpline numbers set up city wise which will tackle the queries and provide assistance to customers.

    City Number
    Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 6601 4444 / 3940 4444
    Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat, Vadodara 6601 444 / 3940 444
    Gurgaon, Noida 011 - 39404444 / 66014444
    Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthapuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic calls within India only)
    Siliguri 1800 345 5000 (For domestic calls within India only)

    Standard Chartered Customer Service Email ID

    If one cannot get through to the bank’s customer service department on their phone banking number, they may also drop in an email to bank’s customer service department. The email address is [email protected]. The customer service personnel will respond to your email at the earliest.

    Customer Service Online Complaint Form

    Another alternative which the customers can take in order to successfully register a complaint with the bank is by filling up an online complaint form. The form is available on the bank’s website under the ‘Contact Us’ section. To view the online form, you must click on ‘Click here’ under the Complaint Form section on the page. Following this, a new page will open in your browser which will have the online complaint form that you are required to fill in. the complaint form will ask you for details such as your name, your account number (if you are an existing Standard Chartered customer), your registered email address, contact number (home, office, or mobile), your correspondence address and the details of your complaint. Once you have filed in the form completely, just click on submit to complete the submission.

    Standard Chartered Customer Service via SMS

    Standard Chartered has also set up a 24 hour customer service channel via SMS. The customer Assurance department can be reached by simply sending an SMS with the message ‘service’ to 9980033333.

    Standard Chartered Bank Customer Service Mailing Address

    Customers can also write in via email or post to reach out to the Customer Service Department of Standard Chartered Bank. The email address of the customer care department is [email protected] The postal address at which customers can reach out to the bank is:

    Standard Chartered Bank,

    Customer Care Unit, 19,

    Rajaji Salai, Chennai - 600 001

    Apply for Personal Loan

    Standard Chartered Bank Nodal Officer Details

    In case customers are not satisfied with the response they have received to their query or resolution of their complaint, they are free to contact the bank’s Nodal Officers who are located in different cities across the country. The email address at which you may contact the nodal officer is [email protected]

    In the unlikely event that your query is still not satisfactorily responded to or complaint not resolved even after contacting the customer service department as well as the bank’s nodal officers, you can escalate your issue to the Principal Nodal Officer by mailing at [email protected] or [email protected] You can also write in to the Principal Nodal Officer at the following address:

    Principal Nodal Officer

    Standard Chartered Bank

    Customer Care Unit

    19, Rajaji Salai

    Chennai 600 001

    Tel No: 080-42896718 / 080-28089025

    In the event that a customer’s complaint or query does not successfully get resolved or get a satisfactory response from either the customer service departments, the nodal officers or even the Principal Nodal Officer and the customer wishes to further escalate the complaint to the attention of the senior management of the bank, they can write to the country head of the bank’s Retail Banking department at [email protected]

    If the customer has failed to receive a satisfactory reply from the customer service, Nodal Officer, Principal Nodal Officer and even the Country Head of the Retail Banking arm within the period of a month, they may directly file a complaint with the Banking Ombudsman.

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  • Personal Loan Reviews

    • Standard Chartered Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have taken my personal loan from Standard Chartered Bank and it was a very good experience. It was a on time process and the disbursement was also as needed. I received a rate of interest of around 11.5% and the processing charges was waived off.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 14, 2017
    • Standard Chartered Bank Personal Loan
      "Can reduce the rate"
      0.5 5.0/5 "Blown Away!"
      Followups were more appropriate when it comes to SCB. The only hiccup here is the, rate of interest as other banks are offering a lower rate of 11.49% however this bank offered me 11.99% so there is a slight difference when it comes to the rate of interest however processing fee is good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 14, 2017
    • Standard Chartered Bank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      All things went good with Standard Chartered bank. I had taken the personal loan from Standard chartered bank, all the process from the beginning till disbursement, it went quite good and I have no issues from the bank at any point of time. Good service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 14, 2017
    • Standard Chartered Bank Personal Loan
      "Good in Response"
      0.5 3.0/5 "Satisfactory"
      The reason for I had closed my loan application with Standard Chartered bank is only because I had taken the loan from other banks. I had no issues with SCB in processing the loan. The bank provided a good response when I had applied for the loan.
      Was this review helpful? 0
      , mumbai
      Reviewed on Aug 14, 2017
    • Standard Chartered Bank Personal Loan
      "Can do better"
      0.5 1.0/5 "Really Bad"
      No message, no calls, no mails from the Standard chartered bank side for the loan when I applied. Then I felt there is no point in holding the loan application with the bank. In the beginning they said very clearly that they will arrange an executive to collect my documents and there is no need to visit the bank for any reason. So I though that the loan process will be very simply. Finally I came to know that the things are not happening as per their commitment. Hence I had to close the personal loan.
      Was this review helpful? 0
      , bhopal
      Reviewed on Aug 12, 2017
    • Standard Chartered Bank Personal Loan
      "Looking for better offers and interest rate"
      0.5 4.0/5 "Great!"
      I was looking for the interest rate of 11.5%, but I was getting the salary of Rs.22,000 hence they didn't process the loan with that interest. They offered me 12.13%, of interest but I am not fine with the rate of interest. It would be great, if they gives better interest rate.
      Was this review helpful? 0
      , mumbai
      Reviewed on Aug 12, 2017
    • Standard Chartered Bank Personal Loan
      "Services are good But not the terms and conditions"
      0.5 5.0/5 "Blown Away!"
      I got a call from Standard Chartered Bank for the personal loan. The reason why I did not take the loan is because of the terms and conditions. The prepayment had charges and most of all I wanted to do it after a month. But the bank had an option only after a year.
      Was this review helpful? 0
      , jaipur
      Reviewed on Aug 12, 2017
    • Standard Chartered Bank Personal Loan
      "Need to give better offer than others"
      0.5 4.0/5 "Great!"
      I got better offer than Standard Charted in regards to my personal loan, so that's the only reason I didn't proceed with standard charted. They were about to give the loan for 11.5% interest rate and I can fore close the loan after one year from the disbursement. The response was good from SCB. I would say as per the standard they gave good service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 12, 2017
    • Standard Chartered Bank Personal Loan
      "Unhappy with the services"
      0.5 1.0/5 "Really Bad"
      There was no response from Standard Chartered Bank for the personal loan. It has not been a good experience as I expected the bank to contact me and give me the details. Not sure on the rate of interest and processing charges and the bank is not suggestible as well.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Aug 12, 2017
    • Standard Chartered Bank Personal Loan
      "Looking for the better offer"
      0.5 3.0/5 "Satisfactory"
      I got a better offer from other financial institute, generally for a loan we give priority for the interest rate. I felt Standard Chartered rate was higher side and they have preclosure charges and other fee. Hence I didn't go head with them, I processed with some other bank. I would like to suggest SCB should provide offers based on customer's profile.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 12, 2017
    • Standard Chartered Bank Personal Loan
      "Everything should be in online"
      0.5 3.5/5 "Pretty good"
      My Standard Chartered loan process got delay because I don't have hard copy photography, I only have softcopy photos, I already uploaded bank website for loan process. But insisting me to give photos directly hence I don't have time to take new photo, therefore I asked the bank person to visit on this Wednesday for the further process.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 12, 2017
    • Standard Chartered Bank Personal Loan
      "Customer friendly"
      0.5 5.0/5 "Blown Away!"
      I already availed loan from Standard Chartered, loan process was hassle free. The executive came and collected the documents done the process within one week. I am fine with their interest rate, My principal amount was around Rs.4.90 lakhs for the tenure of five years.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 12, 2017
    • Standard Chartered Bank Personal Loan
      "Interest rate should be reduced"
      0.5 3.0/5 "Satisfactory"
      There was some kind of confusion in interest rate, they committed around 11.99%. I am not happy with standard Chartered offer. Hence I dropped the plan to go head with them for the personal loan. But their service was good but they should reduce the interest rate, so many customer can avail it.
      Was this review helpful? 0
      , new delhi
      Reviewed on Aug 11, 2017
    • Standard Chartered Bank Personal Loan
      "Interest rate and charges should be reduced"
      0.5 3.0/5 "Satisfactory"
      I got offer from other bank with lesser rate of interest and processing fee. Here in Standard chartered they offered me around 12% with a processing fee of around 1.5%. Hence I did not compromise with Standard Chartered offers, finally I took loan from some other source.
      Was this review helpful? 0
      , pune
      Reviewed on Aug 11, 2017
    • Standard Chartered Bank Personal Loan
      "Unhappy with the services"
      0.5 1.0/5 "Really Bad"
      Due to credit issues SCB was unable to process the personal loan request. I had not received any feedback from the bank too. No message nor correspondence nor I did not receive any sort of communication from SCB. However interest rate and processing fee charged by SCB was really good.
      Was this review helpful? 0
      , pune
      Reviewed on Aug 11, 2017
    • Standard Chartered Bank Personal Loan
      "Good response "
      0.5 4.0/5 "Great!"
      Standard chartered bank have contacted me on immediate basis for the personal loan, which I have applied. Response is also good one and the loan amount got disbursed in seven working days of time, also response is good one.
      Was this review helpful? 0
      , chennai
      Reviewed on Aug 11, 2017
    • Standard Chartered Bank Personal Loan
      "Excellent "
      0.5 4.5/5 "Excellent!"
      Its a fantastic response from the Standard chartered bank and the customer service is good one for me. Everything is perfect one, also there were no worries with them. The personal loan amount got disbursed to my account within a week of time. Rate of interest is around 11.5%.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 11, 2017
    • Standard Chartered Bank Personal Loan
      "Great response"
      0.5 5.0/5 "Blown Away!"
      Like the services rendered by SCB, as I applied for the loan online there was a great response from the team. Interest rate and processing fee charged by SCB was really good. The only pitfall here is the EMI deduction date as is not good and it happens on 1st of every month.
      Was this review helpful? 0
      , chandigarh
      Reviewed on Aug 10, 2017
    • Standard Chartered Bank Personal Loan
      "Very firiendly process"
      0.5 5.0/5 "Blown Away!"
      SCB personal loan process is really good , the process is very much friendly. For example, in my case I was in urgent need of loan they understood my requirement and they processed the loan at the earliest and that is the best part about SCB. Interest rate and processing fee charged by SCB was really good
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 10, 2017
    • Standard Chartered Bank Personal Loan
      "Experienced a time lag"
      0.5 4.0/5 "Great!"
      I had experienced a time lag as they had taken more than 10 days to revert back. I was not informed about the status of the loan whether it is approved or not, only signature was pending from Manager even that was not informed to me and they did not confirm anything about the status too. It is a good bank to bank with but the bank is not based in Bangalore we have to go to Madi wala.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 10, 2017
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