Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Personal Loan Reviews

    • Standard Chartered Bank Personal Loan
      "Wonderful"
      0.5 5.0/5 "Blown Away!"
      I am having the personal loan with the Standard chartered bank and the interest rate is around 11.99% and the loan amount got disbursed within three days of time. Customer service is very good and their response too.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 22, 2017
    • Standard Chartered Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Every thing was nice with Standard Chartered Bank and the personal loan disbursal amount was on time as well. The after loan process is also smooth and there are no processing charges. The rate of interest was of 12%. The customer services are good.
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      , new delhi
      Reviewed on Sep 22, 2017
    • Standard Chartered Bank Personal Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have approached STANDARD CHARTER bank for my personal loan. There was no call from the bank end and they have taken too much of time for the process so I have cancelled my application and taken with CITY bank. I was looking for a quick response from them but I was disappointed .
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 21, 2017
    • Standard Chartered Bank Personal Loan
      "Its Good"
      0.5 4.0/5 "Great!"
      The reason why I didn't go head with Standard Chartered for the personal loan because their repay option is not good and also their interest was not competitive as per the market. Hence I have taken personal loan from AXIS, they have good repayment option.
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      , bangalore
      Reviewed on Sep 21, 2017
    • Standard Chartered Bank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I have taken my personal loan with STANDARD CHARTER bank as they were so prompt on responses and customer service .However their rate of interest was bit high comparing to yes bank but there is no processing fee at all which was satisfactory.They have processed very quickly and with in a day I have received my loan amount.
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      , mumbai
      Reviewed on Sep 21, 2017
    • Standard Chartered Bank Personal Loan
      "After loan services not satisfactory"
      0.5 1.0/5 "Really Bad"
      The process was good at SCB for the personal loan. But the after loan services is very poor. I am not able to check the loan details as I have not got the welcome kit or any information about the loan details. I do not have a login ID as well where I can login and check my payment. I was informed that I could pay 25% per year in addition as a part payment, but there is no point of contact to clarify my details.
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      , noida
      Reviewed on Sep 21, 2017
    • Standard Chartered Bank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I have approached STANDARD CHARTER bank for my personal loan through Bank bazaar.I felt that their rate of interest was bit high comparing to HDFC bank which was 11.5% per annum. I have postponed my loan process as I have to still plan and work on it first and get back here to start my personal loan. Their customer service and responses was satisfactory.
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      , ahmedabad
      Reviewed on Sep 21, 2017
    • Standard Chartered Bank Personal Loan
      "Not satisfied"
      0.5 2.5/5 "Just OK"
      I am not really satisfied with the Standard chartered bank because the EMI was huge one for me. Response was fine one and I dont have any issues on it. Customer service is fine one with the Standard chartered bank.
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      , hyderabad
      Reviewed on Sep 21, 2017
    • Standard Chartered Bank Personal Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      The loan amount got disbursed within five days of time, also everything was great one. My experience with the Standard chartered bank is fine and the customer service is fine one for me, also everything was fine one.I am happy with the Standard chartered bank.
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      , navi mumbai
      Reviewed on Sep 21, 2017
    • Standard Chartered Bank Personal Loan
      "Need to improve"
      0.5 2.5/5 "Just OK"
      Standard chartered bank have provided the different one rather than what they have promised for my personal loan, which I have applied. I would like to suggest that they have to provide the offers on the basis of what they have committed as first.
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      , pune
      Reviewed on Sep 21, 2017
    • Standard Chartered Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My experience was good one with the Standard chartered bank for the personal loan. I would like to say that there were no issues with the Standard chartered bank and the loan amount got disbursed within ten days of time from the time, when I have applied.
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      , gurgaon
      Reviewed on Sep 21, 2017
    • Standard Chartered Bank Personal Loan
      "Average services & high on ROI"
      0.5 3.0/5 "Satisfactory"
      SCB was not up to the mark on the personal loan services. The customer support team was not talking properly and they need to be more professional. More over I required a assistance in the regional language which is Kannada and no one could help. The interest rate was of 11.99% which was high and the processing charges was waived off.
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      , bangalore
      Reviewed on Sep 20, 2017
    • Standard Chartered Bank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The Standard Charted Bank just sent me a text saying that my profile haven't met their bank eligibility criteria to process with my personal loan application. The Customer service was average with SCB . The rate of interest which they have offered was nominal when compared with others.
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      , chennai
      Reviewed on Sep 20, 2017
    • Standard Chartered Bank Personal Loan
      "Very good experience"
      0.5 4.0/5 "Great!"
      It was a on time process at Standard Chartered Bank and over all good as there was someone being following up on regular intervals to check on the status for the personal loan. The only thing is that the first EMI got deducted five days later from the actual date and later I got a call from the bank informing me there was some issues.
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      , bangalore
      Reviewed on Sep 20, 2017
    • Standard Chartered Bank Personal Loan
      "Excellent"
      0.5 4.0/5 "Great!"
      I have my saving account with STANDARD CHARTER bank. Their rate of interest was 3.5% for saving account per month and there is no withdrawal limit here. STANDARD CHARTER website shows the eligibility criteria to apply credit card which was very useful and easy instead of taking a help from their representative or the bank. Its 0 balance to maintain your saving account with. My overall experience was excellent.
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      , bangalore
      Reviewed on Sep 20, 2017
    • Standard Chartered Bank Personal Loan
      "Good deal and process"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from Standard chartered bank and the process was good. It was quick and there are no hassles. I got the loan on time and because it had a good deal I went ahead with the bank. The rate of interest was around 11.99% and the processing charges was waived off.
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      , hyderabad
      Reviewed on Sep 20, 2017
    • Standard Chartered Bank Personal Loan
      "Best"
      0.5 5.0/5 "Blown Away!"
      My experience was good one with the Standard chartered bank and the loan amount got disbursed within a week of time. I would like to say that the response is really good one and the processing charges were nil one for me.
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      , chennai
      Reviewed on Sep 20, 2017
    • Standard Chartered Bank Personal Loan
      "Overall good services"
      0.5 4.0/5 "Great!"
      My experience was perfect at Standard Chartered Bank. It was for a personal loan. The customer services are good and they completed my process on time. The disbursement was also as expected. I also got a normal interest rate and processing fee.
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      , bangalore
      Reviewed on Sep 20, 2017
    • Standard Chartered Bank Personal Loan
      "Response need to be improved"
      0.5 4.0/5 "Great!"
      There is no proper response found in Standard charted bank personal loan application so that was the reason I haven't proceed with SCB personal loan. The rate of interest is nominal which was offered by SCB. I would like o suggest SCB to improve in their response part.
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      , chennai
      Reviewed on Sep 19, 2017
    • Standard Chartered Bank Personal Loan
      "Its Better"
      0.5 4.0/5 "Great!"
      I got better offer from Bajaj finserv hence I didn't take loan from Standard Chartered. I don't have any issues with SCB, I felt offers were low. But interm of service Standard Chartered is good gave me prompt reply on the loan process, their interest rate is also fine..
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 19, 2017
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    Standard Chartered Personal Loan Customer Care Number is Rated as "Great!" by 2858 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Standard Chartered Personal Loan Customer Care Number

    Standard Chartered Personal Loan Customer Care - Overview

    Standard Chartered, a British multinational banking organization, is one of the leading banks in India to offer a wide range of banking services and products. Offering a variety of products, the banks lays heavy emphasis on the importance of good customer service to drive maximum customer satisfaction. The bank has set up various channels via which customers may get in touch with the customer care department of the bank regarding assistance or support for any of the bank’s products like personal loans. Customers can also get in touch with the ban to register any complaint or grievance they may have regarding any product or banking service. Customers can get in touch with the bank on call, writing in via email or post or even by SMS.

    Standard Chartered Customer Care Numbers

    Standard Chartered has set up special helplines to handle all queries or grievances which may be faced by customers during their association with the bank. There are helpline numbers set up city wise which will tackle the queries and provide assistance to customers.

    City Number
    Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 6601 4444 / 3940 4444
    Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat, Vadodara 6601 444 / 3940 444
    Gurgaon, Noida 011 - 39404444 / 66014444
    Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthapuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic calls within India only)
    Siliguri 1800 345 5000 (For domestic calls within India only)

    Standard Chartered Customer Service Email ID

    If one cannot get through to the bank’s customer service department on their phone banking number, they may also drop in an email to bank’s customer service department. The email address is customer.care@sc.com. The customer service personnel will respond to your email at the earliest.

    Customer Service Online Complaint Form

    Another alternative which the customers can take in order to successfully register a complaint with the bank is by filling up an online complaint form. The form is available on the bank’s website under the ‘Contact Us’ section. To view the online form, you must click on ‘Click here’ under the Complaint Form section on the page. Following this, a new page will open in your browser which will have the online complaint form that you are required to fill in. the complaint form will ask you for details such as your name, your account number (if you are an existing Standard Chartered customer), your registered email address, contact number (home, office, or mobile), your correspondence address and the details of your complaint. Once you have filed in the form completely, just click on submit to complete the submission.

    Standard Chartered Customer Service via SMS

    Standard Chartered has also set up a 24 hour customer service channel via SMS. The customer Assurance department can be reached by simply sending an SMS with the message ‘service’ to 9980033333.

    Standard Chartered Bank Customer Service Mailing Address

    Customers can also write in via email or post to reach out to the Customer Service Department of Standard Chartered Bank. The email address of the customer care department is customer.care@sc.com. The postal address at which customers can reach out to the bank is:

    Standard Chartered Bank,

    Customer Care Unit, 19,

    Rajaji Salai, Chennai - 600 001

    Apply for Personal Loan

    Standard Chartered Bank Nodal Officer Details

    In case customers are not satisfied with the response they have received to their query or resolution of their complaint, they are free to contact the bank’s Nodal Officers who are located in different cities across the country. The email address at which you may contact the nodal officer is Nodal.Officer@sc.com.

    In the unlikely event that your query is still not satisfactorily responded to or complaint not resolved even after contacting the customer service department as well as the bank’s nodal officers, you can escalate your issue to the Principal Nodal Officer by mailing at Head.Service@sc.com or Principal.NodalOfficer@sc.com. You can also write in to the Principal Nodal Officer at the following address:

    Principal Nodal Officer

    Standard Chartered Bank

    Customer Care Unit

    19, Rajaji Salai

    Chennai 600 001

    Tel No: 080-42896718 / 080-28089025

    In the event that a customer’s complaint or query does not successfully get resolved or get a satisfactory response from either the customer service departments, the nodal officers or even the Principal Nodal Officer and the customer wishes to further escalate the complaint to the attention of the senior management of the bank, they can write to the country head of the bank’s Retail Banking department at Countryhead.Retailbanking@sc.com.

    If the customer has failed to receive a satisfactory reply from the customer service, Nodal Officer, Principal Nodal Officer and even the Country Head of the Retail Banking arm within the period of a month, they may directly file a complaint with the Banking Ombudsman.

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