Listed on Forbes 2000, Union Bank of India (UBoI) is one of the largest government-owned banks in India and was founded on 11 November 1919. Headquartered in Mumbai, the bank has 4282 branches in India including 4 overseas branches in Dubai, Hong Kong, Sydney, and Antwerp as of 31 March 2017. With 6909 ATMs across the length and breadth of the country as of 30 September 2015, UBoI also has representative offices in Shanghai, Abu Dhabi, and Beijing.
Union Bank of India was inaugurated by Mahatma Gandhi, and currently offers banking services in multiple sectors. With over 35,000 employees, the banks caters to its massive client base with various banking products such as Consumer banking, Corporate banking, Private banking, Investment banking, Wealth management, Mortgage loans, and Finance and insurance.
With 24X7 services, the customer support team at Union Bank of India aims to answer queries and resolve issues of its customers as efficiently and promptly as possible. Whether you want a product information, are placing a service request, or wish to lodge a complaint, the courteous and knowledgeable customer support representatives of the bank can help you navigate the process.
Once you call the customer support of Union Bank of India, you are directed by an Interactive Voice Response (IVR). With 7 regional languages, the IVR can offer you multiple banking services without having to talk to an executive. A customer can avail multiple banking services with the IVR such as account information, current balance enquiry, last 5 transaction details, debit card hotlisting, seeding of Aadhaar number, stopping payment from cheque, and more.
If a customer wishes to speak to an executive instead of the IVR then he or she has the option to do so at any point of the call. Below mentioned are the services offered by the Union Bank of India Customer Care:
Please see the contact details of the Union Bank of India Customer Care mentioned below:
|Pan-India Toll-Free Numbers||1800 22 22 44 OR 1800 208 2244|
|Dedicated Phone Number for NRIs||+918025302510|
If you want to offer any feedback or suggestion, you can directly fill the online form or call the bank’s Contact Center. In the online form, all you need to do is enter your name, phone number, email address, city and state along with your comments.
Alternatively, you can get in touch with your concerned Union Bank of India branch for any feedback, suggestion, query, or complaint. You can directly approach your bank branch or find the branch contact details of the bank using the online branch locator available at the official website of the bank. All you have to do is go to the ‘Branch Search’ page or click on the ‘View Branch/ATM on MAP’ link. After that, type in the location or keyword for your search and select the concerned branch name out of the list of the Union Bank of India branches available.
At UBoI, the customers are given the first priority and the bank leaves no stone unturned to keep its customers happy. However, in the rare event that a customer has any grievance, he or she can fill up the grievance redressal form online available at the bank’s website and the issue will be resolved at the earliest. In case the complaint isn’t resolved within a reasonable period of time or the resolution offered by the bank isn’t satisfactory, the petitioner can escalate the issue by contacting the Chief Grievance Officer using the below mentioned details:
|Name of the Chief Grievance Officer||Rekha P Nayak|
|Contact Address||Union Bank Bhavan Personal Banking & Operations Department 239, Vidhan Bhavan Marg Nariman Point, Mumbai - 400 021|
Depending of the type of need of the applicant, Union Bank of India offers an array of personal loans in order to help customers meet their personal credit needs.
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