• Union Bank of India Personal Loan Customer Care

    Union Bank of India offers various financial products to its customers including personal loan. You can apply for a personal loan from the lender. You can also avail the customer care service offered by the bank to get your queries related to personal loan resolved.

    Union Bank of India Customer Care

    With 24X7 services, the customer support team at Union Bank of India aims to answer queries and resolve issues of its customers as efficiently and promptly as possible. Whether you want information related to a product, are placing a service request, or wish to lodge a complaint, the courteous and knowledgeable customer support representatives of the bank can help you navigate the process with ease. This page mentions the various channels through which customers can contact Union Bank of India.

    If a customer wishes to speak to an executive instead of the IVR then he or she has the option to do so at any point of the call. Below mentioned are the services offered by the Union Bank of India Customer Care:

    • Banking services
    • Debit card services
    • Internet banking services
    • Mobile and SMS banking services
    • Tabulous Banking lead generation
    • Surveys and feedbacks on various banking products and services
    • Promotional campaigns

    Toll-Free Number

    Customers who wish to reach out to a customer service executive from Union Bank of India can contact the helpline numbers mentioned below:

    Pan-India Toll-Free Number 1800 22 22 44 OR 1800 208 2244
    Landline Number (Chargeable) 080 - 61817110
    Dedicated Phone Number for NRIs +91 80 61817110

    Live Chat Feature

    The lender also offers a live chat option on its website. Thus, if you have any queries, you can visit Union Bank of India’s official website and click on ‘Ask UVA’ at the bottom of the webpage. On the window that opens you will need to enter your name. Post this, you can proceed to chatting with a call centre executive.

    Grievance Redressal at Union Bank of India

    At UBI, customers are given the first priority and the bank leaves no stone unturned to keep its customers happy. However, in the rare event that a customer has any grievance, he or she can fill up the grievance redressal form online available at the bank’s website and the issue will be resolved at the earliest. In case the complaint isn’t resolved within a reasonable period of time or the resolution offered by the bank isn’t satisfactory, the petitioner can escalate the issue by contacting the Chief Grievance Officer using the below mentioned details:

    Name of the Chief Grievance Officer Mr. Asheesh Pandey
    Contact Address Operations Department
    The Arcade, Tower No. 4,
    2nd Floor, World Trade Centre,
    Cuffe Parade,
    Mumbai - 400 005
    Phone Number 022 2217 8871
    Email Address cgo@unionbankofindia.com

    Thus, if you have any queries or doubts, you can reach out to the lender through the above-mentioned channels.

    Union Bank of India Personal Loans

    Depending of the type of need of the applicant, Union Bank of India offers an array of personal loans in order to help customers meet their personal credit needs.

    1. Union Personal for Salaried Individuals
    2. Union Personal for Existing Housing Loan Borrowers
    3. Union Personal Under Tie-ups with State/Central Government & Reputed Organisations
    4. Union Personal for Employees of Government Organisations, Public Sector Undertakings (PSU), or State/Central Government Undertakings
    5. Union Personal for Non-salaried Persons
    6. KVS/NVS & Ministries Personal Scheme

    FAQ’s on Union Bank of India Personal Loan Customer Care

    1. I had filed a complaint which had gotten escalated to the grievance officer? How can I track the status of my grievance online?

      Ans: You can track the status of grievance online by following the steps given below:

      • Visit the official website of Union Bank of India
      • Under the 'Contact Us' section, you will be able to locate the 'Contact Bank' section. Under it click on 'Grievance Tracking'
      • You will be directed to a new page where you will have to enter the Grievance ID and password which you would have got after escalating your complaint. Once you have entered all the credentials, enter the image text given and click on 'Submit'
      • You will be able to view the status of your grievance.
    2. How can I get my email ID updated?

      Ans: You can get your email ID updated by calling on the customer care number and requesting the customer care executive to update your email ID. The executive will then take you through the process you will have to fulfil in order to get your email ID updated. Once that is done, the new email ID will be updated in the bank's database.

    3. How can I get my address updated?

      Ans: You can either call on the customer care number of the bank and request them to update your address in their database. You will have to provide the bank with a proof of address clearly mentioning your new address.

      You can also visit the nearest Union Bank of India branch along with your proof of address. A representative from the bank will help you with the process of getting your address updated in ther database.

    4. Can I send my queries through mail?

      Ans: Yes, in case of any queries related to personal loan, you can send a mail to customercare@unionbankofindia.com where you can mention your query. A representative from the bank will then get in touch with you.

    5. How can I find the nearest Union Bank of India branch?

      Ans: Visit the official website of Union Bank of India, and under the 'Contact Us' section you will be able to view the 'Visit Us' section. Under it, click on 'Branches'. You will be directed to a new page, where in the 'keywords' section you can enter the name of the area or city as keywords. Click on 'Search' and you will be able to view the address of the nearest Union Bank of India branch.

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