• Bank Of India Personal Loan Customer Care

    Under the retail banking segment of the Bank of India (BOI), you can apply for deposits, loans, MITC accounts, CASA term insurance, and lots more. A few of the loans given by the bank include personal loans, education loans, holiday loans, pensioner loans, home loans, vehicle loans, top-up loans, and many more.

    Bank of India has an easily accessible customer care facility to provide support to customers for all its products. This facility is available for all your queries, right from the loan application process to the repayment your loan dues.

    Bank of India Personal Loan Customer Care Helpline Details

    Bank of India has a dedicated helpline section to address various issues and troubles you may face in relation to their banking products. BOI treats its customers with respect and is committed to offering solutions instantly. They make sure there are no delays in terms of offering resolutions.

    The table given below shows the specific contact details for BOI personal loans and other products:

    Toll-free number – COVID support 1800 220 229
    Toll-free number (24/7) 1800 103 1906
    Telephone number (chargeable) (022) – 4091 9191
    Head office number 022-6668 4444

    Bank of India Grievance Form

    • In case you have any complaint against any service provided by the bank, you can lodge a complaint online itself. You do not have to call the bank or visit the bank.
    • You can go to the official website of the bank to access the online ‘Grievance Form’.
    • In this form, you will need to fill your basic details such as name, address, mobile number, account number, state, city, branch, etc.
    • Next, you will have to select the category of complaint, types of products and services, nature of your complaint, and you can even write details of your complaint.
    • You will also have to key in the captcha code in the relevant field, and then click ‘Submit’.

    Bank of India Nodal Officers for Banking Ombudsman

    Name of the Centre Nodal Officer for Grievance Redressal Contact Details
    Ahmedabad Shri Manoj Kumar Singh 079 2535 3091, 3088, 0556, 70425 38630
    Bengaluru Shri B Kumar 080 2295 9400, 01, 96192 24870
    Bhubaneshwar Shri. Priyabrata Pattanayak 0674 2362 644, 0674 2361 318, 99370 54412
    Bhopal Shri Amitabh Banerjee 0755 2553 354, 90990 03154
    Kolkata Shri Radhakanta Hota 033 2231 8938, 97537 95581
    Chennai Shri Subrata Kumar Roy 044 6677 7501, 00, 89396 34499
    Chandigarh Shri Pukh Raj Pangriya 0172 2703 212, 0172 2671 504, 98782 61881
    Dehradun Shri Bhoopesh Karaulia 0135 2641 000, 0135 2640 049 90397 48445
    Guwahati Shri. Ramesh Kumar 0361 2347 993, 99109 21445
    Jaipur Shri Vaibhav Anand 0141 2656 221, 2658 001, 2658 002, 98711 03719
    Jharkhand- Chhattisgarh (Ranchi) Mr. Paritosh Kumar 0651 2331 386, 85518 55007
    Kanpur Shri Prashant Kumar Singh 0512 2304 318, 98382 02081
    Patna Shri Mukesh Sharma 0612 2223 369, 97095 55696
    Mumbai Shri Hanwant Kumar Thakur 022 2262 2717/ 2261 4995/ 99300 60678
    New Delhi Shri Ajay Kumar Panth 011 2372 2158, 88512 62040
    Telangana Shri Venu Gopal Dasari 040 2331 5263, 88254 78182
    Thiruvananthapuram Shri P G Pappu 0484 2344 280/ 77200 44552
    Jammu (Amritsar) Shri Vasu Dev 0183 5099 336, 85274 34435
    Raipur Mr. Pramod Kumar Dwibedi 0771 4212 401/ 80106 54969

    Bank of India Nodal Grievance Redressal Officers

    Zone Zonal Manager Name Address Contact Details – Zonal Office ZO email ID
    AGRA (NBG-North-II) Shri Haresh Chand Mangal 1st Floor, Jeevan Prakash, LIC Bldg., Sanjay Place, M.G. Road, Agra - 282002 0562-2521324, 2525953, Fax: 0562-2852536 ZO.Agra@bankofindia.co.in
    AHMEDABAD (NBG-Central) Shri Manoj Kumar Singh Bank of India Bldg., Post Box No.8, Bhadra, Ahemdabad-380 001 079-25353091 25353088/0556 Fax:079- 25354159/ 25350451 ZO.Ahmedabad@bankofindia.co.in
    AMRITSAR (NBG North-I) Shri Vasu Dev SCO 102, District Shopping Complex, Nagpal Tower – I, Ranjit Avenue, Ist floor, Amritsar, Punjab 143001 0183 –5099331/6 Zo.Amritsar@bankofindia.co.in
    BARDHAMAN (NBG-East) Shri. Guru Prasad Gond 446/N, Amstrong Avenue, Sector:2A, Bidhan Nagar, West Bengal 713212 0343- 2533302,2533303 ZO.Bardhaman@bankofindia.co.in
    BENGALURU (NBG-South) Shri. B Kumar 11, Bank of India Bldg., Kempegowda Road, Bengaluru- 560009 080-22959400/01 Fax:080- 22289054 ZO.Bengaluru@bankofindia.co.in
    BHAGALPUR (NBG-North-II) Shri Rajeev Sinha 8051237333 2nd floor, Devdoot Complex, Radha Rani Sinha Road, Bhagalpur 812001 0641-2242150, 2420688 Fax: 0641- 2226084, 2406026 ZO.Bhagalpur@bankofindia.co.in
    BHOPAL (NBG-Central) Shri Amitabh Banerjee New Zonal Head Qtrs.Bldg., Opp: Central Jail, Jail Road, Bhopal - 462011 0755- 2553354 2554404 Fax: 0755 2553779 ZO.Bhopal@bankofindia.co.in
    BHUBANESWAR (NBG-East) Shri. Priyabrata Pattanayak 1/1D, Jayadev Vihar, Nayapalli, City, Bhubaneshwar 751015 State Odisha 0674 - 2551318/9244 ZO.Bhubaneswar@bankofindia.co.in
    BOKARO (NBG Jharkhand- Chhattisgarh) Mr. Dhananjay Kumar 1st floor, E-17, City Centre Sector-IV, Bokaro Steel City, Jharkhand- 827004 06542-226252/ 231520 231067,231501, 231263 Fax: 06542- 222496/231573 ZO.Bokaro@bankofindia.co.in
    CHANDIGARH (NBG North-I) Shri Pukh Raj Pangriya Star house, SCO 76-82- Sector -31A , Chandigarh 160030 0172-2704608 2671504/2655588 Fax: 0172- 2704350 ZO.Chandigarh@bankofindia.co.in
    CHENNAI (NBG-South) Shri Subrata Kumar Roy Bank of India Bldg., 2nd Floor, 17, Errabalu, Chetty Street, Chennai - 600001 044-66777510 66777500/501 Fax: 04466777505/ 515 ZO.Chennai@bankofindia.co.in
    COIMBATORE (NBG-South) Shri Sasidharan M Star house 324, Oppanakara Street, P. Box No.337, Coimbatore- 641001 0422-2397221, 2397056 Fax: 0422-2390806 ZO.Coimbatore@bankofindia.co.in
    DEHRADUN (NBG- North-II) Shri Bhoopesh Karaulia Shree Mahavir Towers, St. Judes Crossing, Shimla Bye-pass Road, Sevla Kalan, Dehradun- 248171 (Uttarakhand) 0120 – 2404030/138 fax-0120-2403782 /83 ZO.Dehradun@bankofindia.co.in
    DHANBAD (NBG Jharkhand- Chhattisgarh) Mr. S.Ethi Raju S.R. Mansion, IInd floor, Shastri Nagar, P.O. Dhanbad, Dhanbad-826 001 0326- 2304012/2303650 Fx: 0326-2302522 2303040 ZO.Dhanbad@bankofindia.co.in
    GANDHINAGAR (NBG-Central) Shri Suvendu Kumar Behra 1 st Floor, Bank of India Bldg.,Sector No.16, Gandhinagar 382016 079-23222659 23223561 Fax: 079-23223397 ZO.Gandhinagar@bankofindia.co.in
    GHAZIABAD (NBG North-II) Shri Vivekanand Dubey B-32, Sector-62 Sandipani, STC Bldg., B-32, Sector 62, Noida 201307 (U.P) 0120-2404132/134, 2404030 Fax: 0120-2403782, ZO.Ghaziabad@bankofindia.co.in
    GOA (NBG-West- I) Smt. Sulabha Satish Rathod Star House, Plot no:10, EDC Complex, Panaji, Behind Kadamba Bus Stand, Patto Plaza, Goa - 403001 0832- 2404404/5/2404400, Fax:0832 2421505 2437003 ZO.Goa@bankofindia.com
    GUWAHATI (NBG- East) Shri. Ramesh Kumar Saikia Commercial Complex, Sreenagar , G.S Road, Christian Basty, Guwahati, State Assam 781005 0361-2347993/4/5/6/8 FAX) 0361- 2347994 ZO.Guwahati@bankofindia.co.in
    HAZARIBAGH (NBG Jharkhand- Chhattisgarh) Mr. Saiyed Asad Mehdi P.B.No.34, Saketpuri, Nr. Wales Ground, Sadananad Marg, Hazaribagh, Jharkhand - 825 301 06546- 223983/227792 Fax:06546-222900 ZO.Hazaribagh@bankofindia.co.in
    HOWRAH (NBG-East) Shri. Arunabha Chandra 4th floor, 5, B.T.M Sarani, Brabourne Road, Kolkata-700001 033-22623525,26,27 Fax: 033- 22623529 ZO.Howrah@bankofindia.co.in
    HUBBALLI- DHARWAD (NBG- South) Shri K Prabhakaran Shiva-Naga Plaza, 1st floor, Basaveswarnagar Circle, Gokul Road, Hubblli- 580030. 0836-2333305/ 02 ZO.HubballiDharwad@bankofindia.co.in
    INDORE (NBG- Central) Shri Subhodh Kumar 345-A, PU-4 Sch.-54 A.B Road, Behind Hotel Country Inn, Indore, M. P 452010 0731- 2445101 / 111 2445100 -150 Fax: 0731- 2445145/7 ZO.Indore@bankofindia.co.in
    JAIPUR (NBG North-I) Shri Vaibhav Anand Star House, B-4, Sector 2, Jawahar Nagar, Jaipur- 302004 0141- 2656221, 2658002, 2656234 Fax- 0141-2366483, 2656223 ZO.Jaipur@bankofindia.co.in
    JAMSHEDPUR (NBG Jharkhand- Chhattisgarh) Mr. Amit Kumar Khan Bank of India Building, P.B no. 36 Main Road, Bishtupur, Jamshedpur, 831 001 0657- 2434285 2436469 Fax:0657- 2428978 ZO.Jamshedpur@bankofindia.co.in
    JODHPUR (NBG North-I) Shri Balvir Singh Chauhan Yashoda Tower, Akhliya Circle, Chopasani Road, Jodhpur 342008 0291-2760086, 2755443, 2754443 ZO.Jodhpur@bankofindia.co.in
    KANPUR (NBG- North-II) Shri Prashant Kumar Singh 78-A, Raj Bhavan Canal Road, (near Juhan Devi Girls College, Kanpur- 208 004 0512-2306671,2304318/4338 Fax: 0512-2304318, 2326026 ZO.Kanpur@bankofindia.co.in
    KEONJHAR (NBG- East) Shri. Soundarjya Bhusan Sahani Mining Road, Keonjhargarh Dist. Keonjhar-758001 State Odisha 06766-255896, 255297 Fax: 06766-255292 ZO.Keonjhar@bankofindia.co.in
    KERALA (NBG- South) Shri P G Pappu Kaloor Towers, Door No.36/195, Kaloor- Kadavanthara Road, Kaloor, Kochi- 682017 0484-2349686, 2344280, 2338480 Fax: 0484-2349720 ZO.Kerala@bankofindia.co.in
    KHANDWA (NBG- Central) Shri Ashwani Om Gupta 1st Floor Anand Nagar Branch, B.T.College Road, Anand Nagar, Khandwa - 450001 0733- 2248534 / 2248569 2248746 Fax:0733- 2249338 ZO.Khandwa@bankofindia.co.in
    KOLHAPUR (NBG- West-II) Mr. Hemant Kher 1519-C, Jaydhaval Bldg., 2nd Floor, Laxmipuri, Kolhapur-416002 0231-2646375,2646371 Fax:0231- 2646377 ZO.Kolhapur@bankofindia.co.in
    KOLKATA (NBG-East) Shri. Radhakanta Hota 5, BTM Sarani, Brabourne Road, Kolkata-700001 033-22318938 , 22481973 Fax: 033- 22104375 ZO.Kolkata@bankofindia.co.in
    LUCKNOW (NBG- North-II) Shri Yadvendra Narain Dwivedi Star House, Vibhuti Khand, Gomti Nagar, Lucknow 226010 0522-2721592, 2721541, 2721486 Fax:0522-2215919, 2721511 ZO.Lucknow@bankofindia.co.in
    LUDHIANA (NBG North-I) Shri Desh Raj Khatik Surya Kiran Complex, 1st Floor, Phase – II, The Mall, Near Rakhbagh, Civil Lines, Ludhiana 141001 0161-2410809, 2405977, Fax: 0161-2410648 ZO.Ludhiana@bankofindia.co.in
    MUMBAI NORTH (NBG-West-I) Shri Narayan S Deora 2nd Floor, Boi Bldg., Opp: Natraj Market, S.V. Road, Malad West, Mumbai 400 064 022-28827770/28821399, 28824842, Fax: 022 -28827771, 28825578 ZO.MNZ@bankofindia.co.in
    MUMBAI SOUTH (NBG-West-I) Shri Hanwant Kumar Thakur Mezzanine Floor, Bank of India Bldg., 70-80, M.G. Road, P.B No.238, Fort, Mumbai 400 001 022-22623656,22622717 Fax:022-22625985,22673509 ZO.Mumbaisouthzone@bankofindia.co.in
    MUZAFFARPUR (NBG-North-II) Shri Nakula Behera Pankaj Market, Saraiyaganj, Muzaffarpur-842001 0621-2273695/2273634 ZO.Muzaffarpur@bankofindia.co.in
    NAGPUR (NBG-West-II) Mr. Vilas Parate BOI Bldg., 3rd Floor, Sardar Vallabh Bhai Patel Marg P.B No.4, Kingsway, Nagpur 440001 0712-2531404, 2532205, Fax : 0712-2520558 ZO.Nagpur@bankofindia.co.in
    NAVI MUMBAI (NBG-West-I) Mr. Anbumani M. Management Development Institute Bldg., Gr. Floor, Plot:30, Sec:11, Cbd Belapur, Navi Mumbai 400 614 022-27564910/ 12/13, 27564909/27564126/ 909 Fax:27564911 ZO.Navimumbai@bankofindia.co.in
    NEW DELHI (NBG North-I) Shri Ajay Kumar Panth Star House, H-2, Connaught Circus, Middle Circle, New Delhi-110001. 011- 23310526/23722158/233116 47 Fax:011- 23317365/23718085 ZO.NewDelhi@bankofindia.co.in
    PATNA (NBG- North-II) Shri Mukesh Sharma Chanakya Place, 1st Floor, Birchand Patel Marg, Patna 800001 0612-2220640, 2223369/567 Fax:0612- 2223178 ZO.Patna@bankofindia.co.in
    PUNE (NBG-West- II) Mr. Rajesh Ingale 592(New) Sadashiv Peth, 4th Floor, BOI Bldg., Lakshmi Road, Pune 411030 020-25535400/21, 25535400/868 Fax:020 -25533200 ZO.Pune@bankofindia.co.in
    RAIGAD (NBG- West-I) Ms. Shampa Biswas 2nd Floor Hotel Meera Madhav, Opp. S.T Stand, Alibag 402201. 02141-228895, 223895/222269 Fax:022-222695 ZO.Raigad@bankofindia.co.in
    RAIPUR (NBG Jharkhand- Chhattisgarh) Mr.Pramod Kumar Dwibedi 1ST Floor, G. D. Shesh Nilayam, Tatyapara, RAIPUR 492001 Tel.0771- 4212450/ 4212401, 4212403 FAX No 0771 4212404 ZO.Raipur@bankofindia.co.in
    RAJKOT (NBG-Central) Shri Manoj Kumar Bank of India Bldg., 1st Floor, Para Bazar, P.B. 24, M.G. Road, Rajkot 360 001 0281-2240601, 2231277 Fax: 0281-2224154 ZO.Rajkot@bankofindia.co.in
    RANCHI (NBG Jharkhand- Chhattisgarh) Mr. Paritosh Kumar Pradhan Tower, Main Road, Ranchi South Jharkhand-834001 0651- 2330520/ 2331386, 2200837 Fax: 0651- 2330138 ZO.Ranchi@bankofindia.co.in
    RATNAGIRI (NBG- West-II) Mr. Atul R Satpute Near Arogya Mandir, Ratnagiri- Kolhapur Highway, Shivajinagar, Ratnagiri 415639 02352-226145, 223155/233155 Fax: 02352-222782 ZO.Ratnagiri@bankofindia.co.in
    SILIGURI (NBG- East) Shri. Siba Prasad Biswal Goyal Mansion, Pranami Mandir Road, Siliguri 734 401 0353-2642221, 2641718 Fax: 0353-2642985 ZO.Siliguri@bankofindia.co.in
    SOLAPUR (NBG- West-II) Mr. Ajay Kadu Sahyadri Shopping Centre Old Employment Exchange Chowk, Solapur-413 001 0217-2319479, 2317077 Fax: 0217-2310454 ZO.Solapur@bankofindia.co.in
    TELANGANA (NBG-South) Shri Venu Gopal Dasari P.T.I. Bldg.,2nd Floor, 10-1-1199/2, A.C. Guards, Hyderabad - 500004 040-2315172, 23315263, Fax: 040-23315173 ZO.Telangana@bankofindia.co.in
    UJJAIN (NBG-Central) Shri Ramkripal Gupta Post Bag No.10, C-2, Kshipra Vihar, Dewas Road, Nagzire, Ujjain 456010 0734- 2574800 / 2525545 Fax: 0734-2515793 ZO.Ujjain@bankofindia.co.in
    VADODARA (NBG- Central) Shri Anil J Jadhav 1st Floor, Bank of India Bldg., Ellora Park, Subhanpura, Vadodara- 390023 0265-2397895 2396114 Fax: 0265-2327031 2397931 ZO.Vadodara@bankofindia.co.in
    VARANASI (NBG- North-II) Shri Bharat Singh Fonia B-38/2A, Mahmoorganj, Varanasi- 221010 0542-2276209/94/ 6844 Fax: 0542-2276210 ZO.Varanasi@bankofindia.co.in
    VIDARBHA (NBG- West-II) Mr Vinod Shettigar BOI Bldg., 2nd Floor, Sardar Vallabh Bhai Patel Marg, P.B No.4, Kingsway, Nagpur-440001 0715-2245341 ZO.Vidarbha@bankofindia.co.in
    VIJAYAWADA (NBG-South) Shri Venkata Somasekhar Vadlamani D.No.31-23-1A, PVR Complex, 1st floor, Beside BSNL Bhavan, Chuttugunta, Vijayawada – 520004 Andhra Pradesh 0866-2467777/ 2467799 ZO.Vijayawada@bankofindia.co.in
    VISAKHAPATNAM (NBG-South) Shri M. Subhakar 28-2-48, Dasapalla Complex, Ist floor, Suryabagh, Vishaka Patnam 530020 (A.P) 0891-2535688, 2718378 Fax: 0891-2535778 zo.andhrapradesh@bankofindia.co.in

    Bank of India Grievance Status Tracking

    • If you have any grievance regarding your BOI personal loan or any other BOI product, you can fill the grievance form online and then even check its status online! This is a very beneficial online tool.
    • In the status tracking tool, you will need to fill the grievance reference number and the captcha code seen on your screen. Select ‘Check Now’ to track the status.
    • You will now be able to see the status of your BOI grievance.

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