• Bank Of India Personal Loan Customer Care

    Under the retail banking segment of the Bank of India (BOI), you can apply for deposits, loans, MITC accounts, CASA term insurance, and lots more. A few of the loans given by the bank include personal loans, education loans, holiday loans, pensioner loans, home loans, vehicle loans, top-up loans, and many more.

    Bank of India has an easily accessible customer care facility to provide support to customers for all its products. This facility is available for all your queries, right from the loan application process to the repayment your loan dues.

    Bank of India Personal Loan Customer Care Helpline Details

    Bank of India has a dedicated helpline section to address various issues and troubles you may face in relation to their banking products. BOI treats its customers with respect and is committed to offering solutions instantly. They make sure there are no delays in terms of offering resolutions.

    The table given below shows the specific contact details for BOI personal loans and other products:

    Toll-free number – COVID support  1800 220 229 
    Toll-free number (24/7)  1800 103 1906 
    Telephone number (chargeable)  (022) – 4091 9191 
    Head office number  022-6668 4444

    Bank of India Grievance Form

    • In case you have any complaint against any service provided by the bank, you can lodge a complaint online itself. You do not have to call the bank or visit the bank.
    • You can go to the official website of the bank to access the online ‘Grievance Form’.
    • In this form, you will need to fill your basic details such as name, address, mobile number, account number, state, city, branch, etc.
    • Next, you will have to select the category of complaint, types of products and services, nature of your complaint, and you can even write details of your complaint.
    • You will also have to key in the captcha code in the relevant field, and then click ‘Submit’.

    Bank of India Nodal Officers for Banking Ombudsman 

    Name of the Centre  Nodal Officer for Grievance Redressal  Contact Details  
    Ahmedabad  Shri Manoj Kumar Singh  079 2535 3091, 3088, 0556, 70425 38630 
    Bengaluru  Shri B Kumar  080 2295 9400, 01, 96192 24870 
    Bhubaneshwar  Shri. Priyabrata Pattanayak  0674 2362 644, 0674 2361 318, 99370 54412 
    Bhopal  Shri Amitabh Banerjee  0755 2553 354, 90990 03154 
    Kolkata  Shri Radhakanta Hota  033 2231 8938, 97537 95581 
    Chennai  Shri Subrata Kumar Roy  044 6677 7501, 00, 89396 34499 
    Chandigarh  Shri Pukh Raj Pangriya  0172 2703 212, 0172 2671 504, 98782 61881 
    Dehradun  Shri Bhoopesh Karaulia  0135 2641 000, 0135 2640 049 90397 48445 
    Guwahati  Shri. Ramesh Kumar  0361 2347 993, 99109 21445 
    Jaipur  Shri Vaibhav Anand  0141 2656 221, 2658 001, 2658 002, 98711 03719 
    Jharkhand- Chhattisgarh (Ranchi)  Mr. Paritosh Kumar  0651 2331 386, 85518 55007 
    Kanpur  Shri Prashant Kumar Singh  0512 2304 318, 98382 02081 
    Patna  Shri Mukesh Sharma  0612 2223 369, 97095 55696 
    Mumbai  Shri Hanwant Kumar Thakur  022 2262 2717/ 2261 4995/ 99300 60678 
    New Delhi  Shri Ajay Kumar Panth  011 2372 2158, 88512 62040 
    Telangana  Shri Venu Gopal Dasari  040 2331 5263, 88254 78182 
    Thiruvananthapuram  Shri P G Pappu  0484 2344 280/ 77200 44552 
    Jammu (Amritsar)  Shri Vasu Dev  0183 5099 336, 85274 34435 
    Raipur  Mr. Pramod Kumar Dwibedi  0771 4212 401/ 80106 54969 

    Bank of India Nodal Grievance Redressal Officers

    Zone  Zonal Manager Name  Address  Contact Details – Zonal Office  ZO email ID 
      AGRA  (NBG-North-II)    Shri Haresh Chand Mangal    1st Floor, Jeevan Prakash, LIC Bldg., Sanjay Place, M.G. Road, Agra - 282002    0562-2521324,  2525953, Fax: 0562-2852536    ZO.Agra@bankofindia.co.in 
      AHMEDABAD  (NBG-Central)    Shri Manoj Kumar Singh    Bank of India Bldg., Post Box No.8, Bhadra, Ahemdabad-380 001  079-25353091  25353088/0556 Fax:079-  25354159/  25350451    ZO.Ahmedabad@bankofindia.co.in 
      AMRITSAR  (NBG North-I)    Shri Vasu Dev  SCO 102, District Shopping  Complex, Nagpal Tower – I, Ranjit Avenue, Ist floor, Amritsar, Punjab 143001    0183 –5099331/6    Zo.Amritsar@bankofindia.co.in 
      BARDHAMAN (NBG-East)    Shri. Guru Prasad Gond  446/N, Amstrong Avenue,  Sector:2A, Bidhan Nagar, West Bengal 713212    0343- 2533302,2533303    ZO.Bardhaman@bankofindia.co.in 
      BENGALURU  (NBG-South)    Shri. B Kumar  11, Bank of India Bldg.,  Kempegowda Road, Bengaluru- 560009    080-22959400/01 Fax:080-  22289054    ZO.Bengaluru@bankofindia.co.in 
      BHAGALPUR (NBG-North-II)    Shri Rajeev Sinha 8051237333    2nd floor, Devdoot Complex, Radha Rani Sinha Road, Bhagalpur 812001    0641-2242150, 2420688 Fax:  0641- 2226084, 2406026    ZO.Bhagalpur@bankofindia.co.in 
      BHOPAL  (NBG-Central)    Shri Amitabh Banerjee  New Zonal Head Qtrs.Bldg., Opp: Central Jail, Jail Road, Bhopal - 462011    0755- 2553354 2554404 Fax:  0755 2553779    ZO.Bhopal@bankofindia.co.in 
      BHUBANESWAR (NBG-East)    Shri. Priyabrata Pattanayak  1/1D, Jayadev Vihar, Nayapalli,  City, Bhubaneshwar 751015 State Odisha  0674 -  2551318/9244    ZO.Bhubaneswar@bankofindia.co.in 
      BOKARO  (NBG Jharkhand- Chhattisgarh)    Mr. Dhananjay Kumar  1st floor, E-17, City Centre Sector-IV, Bokaro Steel City, Jharkhand- 827004    06542-226252/ 231520  231067,231501, 231263  Fax: 06542- 222496/231573    ZO.Bokaro@bankofindia.co.in 
      CHANDIGARH  (NBG North-I)    Shri Pukh Raj Pangriya    Star house, SCO 76-82- Sector -31A  , Chandigarh 160030  0172-2704608  2671504/2655588 Fax: 0172-  2704350    ZO.Chandigarh@bankofindia.co.in 
      CHENNAI  (NBG-South)    Shri Subrata Kumar Roy    Bank of India Bldg., 2nd Floor, 17, Errabalu, Chetty Street, Chennai  - 600001    044-66777510 66777500/501  Fax: 04466777505/ 515    ZO.Chennai@bankofindia.co.in 
      COIMBATORE  (NBG-South)    Shri Sasidharan M    Star house 324, Oppanakara Street,  P. Box No.337, Coimbatore- 641001    0422-2397221, 2397056 Fax:  0422-2390806    ZO.Coimbatore@bankofindia.co.in 
      DEHRADUN (NBG-  North-II)    Shri Bhoopesh Karaulia    Shree Mahavir Towers, St. Judes Crossing,  Shimla Bye-pass Road, Sevla Kalan, Dehradun- 248171 (Uttarakhand)    0120 – 2404030/138 fax-0120-2403782 /83    ZO.Dehradun@bankofindia.co.in 
      DHANBAD (NBG  Jharkhand- Chhattisgarh)    Mr. S.Ethi Raju    S.R. Mansion, IInd floor, Shastri Nagar, P.O. Dhanbad, Dhanbad-826 001  0326-  2304012/2303650  Fx: 0326-2302522 2303040    ZO.Dhanbad@bankofindia.co.in 
      GANDHINAGAR  (NBG-Central)    Shri Suvendu Kumar Behra    1 st Floor, Bank of India Bldg.,Sector No.16, Gandhinagar 382016    079-23222659  23223561 Fax: 079-23223397    ZO.Gandhinagar@bankofindia.co.in 
      GHAZIABAD (NBG  North-II)    Shri Vivekanand Dubey  B-32, Sector-62 Sandipani, STC Bldg., B-32, Sector 62, Noida 201307  (U.P)    0120-2404132/134, 2404030  Fax: 0120-2403782,    ZO.Ghaziabad@bankofindia.co.in 
      GOA (NBG-West- I)    Smt. Sulabha Satish Rathod  Star House, Plot no:10, EDC Complex, Panaji, Behind Kadamba Bus Stand, Patto Plaza, Goa -  403001    0832-  2404404/5/2404400, Fax:0832  2421505 2437003    ZO.Goa@bankofindia.com 
      GUWAHATI (NBG-  East)    Shri. Ramesh Kumar  Saikia Commercial Complex, Sreenagar , G.S Road, Christian Basty, Guwahati,  State Assam 781005    0361-2347993/4/5/6/8  FAX) 0361-  2347994    ZO.Guwahati@bankofindia.co.in 
      HAZARIBAGH  (NBG Jharkhand- Chhattisgarh)    Mr. Saiyed Asad Mehdi    P.B.No.34, Saketpuri, Nr. Wales Ground, Sadananad Marg, Hazaribagh, Jharkhand - 825 301    06546-  223983/227792  Fax:06546-222900    ZO.Hazaribagh@bankofindia.co.in 
      HOWRAH (NBG-East)    Shri. Arunabha Chandra    4th floor, 5, B.T.M Sarani, Brabourne Road, Kolkata-700001    033-22623525,26,27 Fax: 033-  22623529    ZO.Howrah@bankofindia.co.in 
    HUBBALLI- DHARWAD (NBG-  South)    Shri K Prabhakaran  Shiva-Naga Plaza, 1st floor, Basaveswarnagar Circle, Gokul  Road, Hubblli- 580030.    0836-2333305/ 02    ZO.HubballiDharwad@bankofindia.co.i n 
      INDORE (NBG-  Central)    Shri Subhodh Kumar    345-A, PU-4 Sch.-54 A.B Road,  Behind Hotel Country Inn, Indore, M. P 452010  0731-  2445101 / 111  2445100 -150 Fax: 0731-  2445145/7    ZO.Indore@bankofindia.co.in 
      JAIPUR (NBG  North-I)    Shri Vaibhav Anand    Star House, B-4, Sector 2, Jawahar Nagar, Jaipur- 302004  0141- 2656221,  2658002,  2656234 Fax- 0141-2366483,  2656223    ZO.Jaipur@bankofindia.co.in 
      JAMSHEDPUR  (NBG Jharkhand- Chhattisgarh)    Mr. Amit Kumar Khan    Bank of India Building, P.B no. 36 Main Road, Bishtupur, Jamshedpur, 831 001  0657-  2434285  2436469  Fax:0657- 2428978    ZO.Jamshedpur@bankofindia.co.in 
      JODHPUR (NBG  North-I)    Shri Balvir Singh Chauhan    Yashoda Tower, Akhliya Circle, Chopasani Road, Jodhpur 342008    0291-2760086,  2755443, 2754443    ZO.Jodhpur@bankofindia.co.in 
      KANPUR (NBG-  North-II)    Shri Prashant Kumar Singh    78-A, Raj Bhavan Canal Road, (near Juhan Devi Girls College, Kanpur- 208 004    0512-2306671,2304318/4338  Fax: 0512-2304318, 2326026    ZO.Kanpur@bankofindia.co.in 
      KEONJHAR (NBG-  East)    Shri. Soundarjya Bhusan Sahani    Mining Road, Keonjhargarh Dist. Keonjhar-758001 State Odisha  06766-255896, 255297  Fax: 06766-255292    ZO.Keonjhar@bankofindia.co.in 
      KERALA (NBG-  South)    Shri P G Pappu  Kaloor Towers,  Door No.36/195, Kaloor- Kadavanthara Road, Kaloor, Kochi- 682017    0484-2349686, 2344280,  2338480  Fax: 0484-2349720    ZO.Kerala@bankofindia.co.in 
      KHANDWA (NBG-  Central)    Shri Ashwani Om Gupta    1st Floor Anand Nagar Branch, B.T.College Road, Anand Nagar, Khandwa - 450001  0733-  2248534 / 2248569  2248746  Fax:0733- 2249338    ZO.Khandwa@bankofindia.co.in 
      KOLHAPUR (NBG-  West-II)    Mr. Hemant Kher    1519-C, Jaydhaval Bldg., 2nd Floor, Laxmipuri, Kolhapur-416002    0231-2646375,2646371  Fax:0231- 2646377    ZO.Kolhapur@bankofindia.co.in 
      KOLKATA (NBG-East)    Shri. Radhakanta Hota    5, BTM Sarani, Brabourne Road, Kolkata-700001  033-22318938 , 22481973  Fax:  033- 22104375    ZO.Kolkata@bankofindia.co.in 
      LUCKNOW (NBG-  North-II)    Shri Yadvendra Narain Dwivedi    Star House, Vibhuti Khand, Gomti Nagar, Lucknow 226010    0522-2721592, 2721541,  2721486  Fax:0522-2215919, 2721511    ZO.Lucknow@bankofindia.co.in 
      LUDHIANA  (NBG North-I)    Shri Desh Raj Khatik  Surya Kiran Complex, 1st Floor, Phase – II, The Mall, Near Rakhbagh, Civil Lines, Ludhiana  141001    0161-2410809, 2405977, Fax:  0161-2410648    ZO.Ludhiana@bankofindia.co.in 
      MUMBAI NORTH (NBG-West-I)    Shri Narayan S Deora  2nd Floor, Boi Bldg., Opp: Natraj Market,  S.V. Road, Malad West, Mumbai 400 064    022-28827770/28821399,  28824842, Fax:  022 -28827771, 28825578    ZO.MNZ@bankofindia.co.in 
    MUMBAI SOUTH (NBG-West-I)    Shri Hanwant Kumar Thakur  Mezzanine Floor, Bank of India Bldg., 70-80, M.G. Road, P.B No.238,  Fort, Mumbai 400 001    022-22623656,22622717  Fax:022-22625985,22673509    ZO.Mumbaisouthzone@bankofindia.c o.in 
    MUZAFFARPUR  (NBG-North-II)    Shri Nakula Behera  Pankaj Market, Saraiyaganj,  Muzaffarpur-842001  0621-2273695/2273634    ZO.Muzaffarpur@bankofindia.co.in 
      NAGPUR (NBG-West-II)    Mr. Vilas Parate    BOI Bldg., 3rd Floor, Sardar Vallabh Bhai Patel Marg P.B No.4, Kingsway, Nagpur 440001    0712-2531404, 2532205, Fax  : 0712-2520558    ZO.Nagpur@bankofindia.co.in 
      NAVI MUMBAI (NBG-West-I)    Mr. Anbumani M.  Management Development Institute Bldg., Gr. Floor, Plot:30, Sec:11, Cbd Belapur, Navi Mumbai  400 614    022-27564910/ 12/13,  27564909/27564126/ 909  Fax:27564911    ZO.Navimumbai@bankofindia.co.in 
      NEW DELHI (NBG  North-I)    Shri Ajay Kumar Panth    Star House, H-2, Connaught Circus, Middle Circle, New Delhi-110001.  011-  23310526/23722158/233116  47 Fax:011-  23317365/23718085    ZO.NewDelhi@bankofindia.co.in 
      PATNA (NBG-  North-II)    Shri Mukesh Sharma    Chanakya Place, 1st Floor, Birchand Patel Marg, Patna 800001    0612-2220640, 2223369/567  Fax:0612- 2223178    ZO.Patna@bankofindia.co.in 
      PUNE (NBG-West- II)    Mr. Rajesh Ingale    592(New) Sadashiv Peth, 4th Floor, BOI Bldg., Lakshmi Road, Pune 411030  020-25535400/21,  25535400/868  Fax:020 -25533200    ZO.Pune@bankofindia.co.in 
      RAIGAD (NBG-  West-I)    Ms. Shampa Biswas    2nd Floor Hotel Meera Madhav, Opp. S.T Stand, Alibag 402201.  02141-228895,  223895/222269  Fax:022-222695    ZO.Raigad@bankofindia.co.in 
      RAIPUR  (NBG Jharkhand- Chhattisgarh)    Mr.Pramod Kumar Dwibedi    1ST Floor, G. D. Shesh Nilayam, Tatyapara, RAIPUR 492001    Tel.0771-  4212450/ 4212401, 4212403  FAX No 0771 4212404    ZO.Raipur@bankofindia.co.in 
      RAJKOT  (NBG-Central)    Shri Manoj Kumar    Bank of India Bldg., 1st Floor, Para Bazar, P.B. 24, M.G. Road, Rajkot 360 001  0281-2240601,  2231277  Fax: 0281-2224154    ZO.Rajkot@bankofindia.co.in 
      RANCHI  (NBG Jharkhand- Chhattisgarh)    Mr. Paritosh Kumar    Pradhan Tower, Main Road, Ranchi South Jharkhand-834001  0651- 2330520/  2331386, 2200837 Fax: 0651-  2330138    ZO.Ranchi@bankofindia.co.in 
      RATNAGIRI (NBG-  West-II)    Mr. Atul R Satpute    Near Arogya Mandir, Ratnagiri- Kolhapur Highway, Shivajinagar, Ratnagiri 415639  02352-226145,  223155/233155  Fax: 02352-222782    ZO.Ratnagiri@bankofindia.co.in 
    SILIGURI (NBG-  East)    Shri. Siba Prasad Biswal  Goyal Mansion, Pranami Mandir  Road, Siliguri 734 401  0353-2642221, 2641718 Fax:  0353-2642985    ZO.Siliguri@bankofindia.co.in 
      SOLAPUR (NBG-  West-II)    Mr. Ajay Kadu  Sahyadri Shopping Centre Old Employment Exchange Chowk,  Solapur-413 001  0217-2319479, 2317077  Fax: 0217-2310454    ZO.Solapur@bankofindia.co.in 
      TELANGANA  (NBG-South)    Shri Venu Gopal Dasari    P.T.I. Bldg.,2nd Floor, 10-1-1199/2,  A.C. Guards, Hyderabad - 500004    040-2315172, 23315263,  Fax: 040-23315173    ZO.Telangana@bankofindia.co.in 
      UJJAIN  (NBG-Central)    Shri Ramkripal Gupta    Post Bag No.10, C-2, Kshipra Vihar, Dewas Road, Nagzire, Ujjain 456010    0734-  2574800 /  2525545 Fax: 0734-2515793    ZO.Ujjain@bankofindia.co.in 
      VADODARA (NBG-  Central)    Shri Anil J Jadhav    1st Floor, Bank of India Bldg., Ellora Park, Subhanpura, Vadodara- 390023  0265-2397895  2396114  Fax: 0265-2327031  2397931    ZO.Vadodara@bankofindia.co.in 
      VARANASI (NBG-  North-II)    Shri Bharat Singh Fonia    B-38/2A, Mahmoorganj, Varanasi- 221010  0542-2276209/94/  6844  Fax: 0542-2276210    ZO.Varanasi@bankofindia.co.in 
      VIDARBHA (NBG-  West-II)    Mr Vinod Shettigar    BOI Bldg., 2nd Floor, Sardar Vallabh Bhai Patel Marg, P.B No.4, Kingsway, Nagpur-440001    0715-2245341    ZO.Vidarbha@bankofindia.co.in 
      VIJAYAWADA  (NBG-South)    Shri Venkata Somasekhar Vadlamani  D.No.31-23-1A, PVR Complex, 1st floor,  Beside BSNL Bhavan, Chuttugunta, Vijayawada – 520004 Andhra  Pradesh    0866-2467777/ 2467799    ZO.Vijayawada@bankofindia.co.in 
      VISAKHAPATNAM  (NBG-South)    Shri M. Subhakar  28-2-48, Dasapalla Complex, Ist floor, Suryabagh, Vishaka Patnam  530020 (A.P)    0891-2535688, 2718378 Fax:  0891-2535778    zo.andhrapradesh@bankofindia.co.in 

    Bank of India Grievance Status Tracking

    • If you have any grievance regarding your BOI personal loan or any other BOI product, you can fill the grievance form online and then even check its status online! This is a very beneficial online tool.
    • In the status tracking tool, you will need to fill the grievance reference number and the captcha code seen on your screen. Select ‘Check Now’ to track the status.
    • You will now be able to see the status of your BOI grievance.

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