Citibank Personal Loan Status

Citibank is one of the leading banks in India and offers various products to its customers. One of the products that you can avail from the bank is personal loans which you can avail at attractive interest rates. Once you have applied for the loan, you can check its status both online and offline. The process to check the status of your personal loan is simple and hassle free in nature.

What are the Details Required to check Citibank Personal Loan Status?

When you finish your Citibank Personal Loan application process, you will receive a personal loan application number or form number. This number is different for each loan applicant. This will have to be used for tracking your status.

Citibank Personal Loan Status Check Using Loan Form Number or Application Number

• For knowing your loan status with your loan application number or form number, you will need to make use of 24/7 CitiPhone helpline. This feature is very helpful for every Citibank customer.
• You will first have to dial 1860 210 2484 for the 24/7 CitiPhone helpline.
• Next, you will have to quote your Citibank Personal Loan application number or form number.
• You will now get the status of your personal loan application. You can call this number regularly to track your application thoroughly.
• If you are calling Citibank India from any foreign country, you can dial +91 22 4955 2484.
• Both these above-mentioned numbers are operational from 9:00 a.m. to 7:00 p.m. from Monday to Saturday, except on national holidays. When you dial these numbers, you will get your loan application status with the help of the Interactive Voice Response.

How to Check Citibank Personal Loan Status Online Using Citibank Loan Account?

• Citibank has an online platform known as ‘Citibank Online’. If you are a first-time user, you will need to make a User ID and an IPIN. This can be done fully online.
• When you go to do this, you will have to first select ‘Personal Loan’ from the Account Information drop-down options.
• Next, you have to enter your 16-digit personal loan ID or Customer ID.
• Next, you will have to key in the precise EMI amount in Rs.
• For personal information, you will have to enter your date of birth.
• Then, you have to mention the account from which you will be making your loan repayment.
• Lastly, you will have to click on the box that states that you agree to the bank’s terms and conditions in order to receive your one-time password (OTP).
• You will have to click ‘Proceed’ and then you will get your OTP on your registered mobile number that is stored in the records of Citibank.
• You can then login to Citibank Online by keying in your User ID and your password.
• After you complete logging in, you will have to click ‘Quick Links’ and then click ‘Your Queries’.
• You will arrive at ‘Compose Mail’ and then you can ask the bank about your personal loan application status. The bank’s team will respond to your query in some time.

How to Track Through Reference Number

• Click on the link https://www.citibank.co.in/ibank/login/IQPin1.jsp?dOfferCode=HELPDESK
• If you are an existing user then you will have to enter your IPIN and Password to log in.
• If you are a new user, click on ‘New User’ which will direct you to a new page

• On the new page, under ‘Enter Account Information’, select ‘Personal Loan’ under the ‘Account Information’ tab.
• You will have to enter the 16-digit customer or loan ID.
• There will be a box where you will be required to enter the exact EMI amount. For example, if your EMI amount is Rs.5,689.20, then you must enter 5689.20 in the box.
• Enter your date of birth and the account number of the bank account from which you will be paying off your loan.

• Once you have entered the details given below, click the tick on the box stating that you agree with the terms and conditions related to the One Time Password (OTP). Click on ‘Proceed’.
• The bank will verify the details entered by you. Post verification, the bank is satisfied with the details entered by you, it will send an OTP on your mobile number registered with it. Enter the OTP and you can then create a new IPIN and password.
• You can then enter the portal and check the status of your personal loan.

How to Track Through Mobile Number

• You can dial 1860 210 2484 which is the Citibank 24/7 helpline number

• If you are calling Citibank India from abroad, you can dial +91 22 4955 2484

• Visit the link https://www.online.citibank.co.in/products-services/loans/ready-cash-personal-loan.htm
• Click on ‘Click 4 Call’.
• You will be directed to a separate page.
• You will have to mention whether you are an existing Citibank customer or not.
• You will have to mention your name, mobile number, city in which you reside, occupation, monthly take home salary, and your PAN Card number.
• You will have to tick on the box which states that you authorise the bank to verify the details which you have provided, and to contact you, your employer or any member of your family.
• Click on ‘TALK TO US NOW’.
• You will receive a call on your registered mobile number through which you can check the status of your personal loan.

How to Check Citibank Personal Loan Status Offline?

The process to check your Citibank personal loan status online is very easy. All you have to do is visit the nearest Citibank branch and carry the necessary documents with you. You can quote your application or customer ID and a Citibank official will help you know the status of your Citibank Personal Loan.

How to check loan status through BankBazaar?

You can use the BankBazaar website to apply for a personal loan. Given below are the steps that you will have to follow if you wish to check the status of your personal loan on the BankBazaar website:

• Track loan status through bankbazaar Track Application
• Enter your application ID and your mobile number. You can also login to the BankBazaar portal using your Facebook or Google account.

• You can then login to the portal and check the status of your personal loan.

Citi Bank Personal Loan Frequently Asked Questions

• 1. Are there any other modes through which I can check the status of my personal loan?

  Ans: Yes, you can get in touch with a customer care executive by using the ‘Write to Us’ facility which is available on the Citibank website. You will have to state your application number, and the personal loan as your product. You can then ask them to let you know the status of your personal loan. You can also avail their ‘Ask Me’ facility to know about the status of your personal loan.

• 2. How can I get my IPIN and Password if I am a new customer?

  Ans: You can visit the Citibank website and click on ‘Login’ which is on the top right side of the page. You will be directed to a new page. Click on ‘First Time User’. You will be directed to a new page where you will have to select personal loan as your product and enter the details such as your 16-digit customer ID, exact EMI amount, date of birth, and the account from which you will repay the loan. Tick the box which states that you agree to the terms and conditions related to OTP and click on ‘Proceed’. You will receive an OTP on your registered mobile number. Enter the OTP received. The bank will verify the details entered by you and if they are correct will allow you to create your IPIN and Password.

• 3. What can be my IPIN?

  Ans: You can choose your 16-digit ATM or debit/credit card number off your 16-digit loan number as your IPIN. You must keep your IPIN details safe and not allow anyone to know your IPIN and password.

• 4. Can I know the status of my personal loan through offline mode?

  Ans: Yes, you can visit the nearest CitiBank branch along with the relevant documents and ask a Citibank official to assist you and help you check the status of your personal loan.

• 5. Can I apply for a personal loan and check its status using any third-party website?

  Ans: Yes, you can apply for a Citibank personal loan and check its status by visiting the BankBazaar website. You can compare various personal loan schemes and apply for the one which you feel will be suitable for you. You can then click on ‘Track Application’ situated on the top right-hand side of the page and enter your application ID and mobile number to enter the portal and check the status of your personal loan. You can also login via your Facebook or Google account to know your personal loan status.

• 6. How to contact CitiBank personal loan customer care?

  You can contact the customer care executives of Citibank by calling on 1860 210 2484. In case, you are calling from outside India, you can dial 022 – 4955 2484. In addition to this, you can also write to the head of customer care for any unresolved query or concern.